SSM76478 - 21JUL26
Other
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
Vehicle report
2024 JAGUAR E-PACE
Service bulletins
96 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76464 - 06JUL26
Other
Wireless Device Charger Inoperative Post Software Update
H490v3 - 01MAY26
Service Bulletin/Repair Instructions
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
SSM000028 - 18MAR26
Other
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
Other
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
Other
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
Other
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76412 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
252602.027 - 12FEB26
Service Bulletin/Repair Instructions
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_20
Other
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_26
Other
After vehicle off, the fan continues to run at high speeds.
SSM000017-19DEC25
Other
Coolant fan may continue running at high speed after ignition shut-off
SSM000013-18DEC25
Other
PIVI - Unable to log into InControl account in vehicle
TUCC_DEC2025_32
Other
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
Other
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Other
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
SSM000012-09DEC25
Other
Intermittent Passive Entry Operation
SSM76387 - 29AUG25
Other
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUL2025_22
Other
Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
TUCC_JUL2025_32
Other
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
H553 UPS3125-1 - 10JUL25
Service Bulletin/Repair Instructions
During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
SSM76363 - 10JUL25
Other
Customer reports that the vehicle intermittently fails to respond to Passive Entry request.
SSM76363ATT - 10JUL25
Other
Customer reports that the vehicle intermittently fails to respond to Passive Entry request.
SSM76342ATT -12JUN25
Other
Windshield (Glass) Defects
SSM76302 - 17JUN25
Other
Front Stabilizer Bar Link - Noisy
SSM76342 - 12JUN25
Other
Windshield (Glass) Defects
TUCC_JUN2025_43
Other
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
H490v2 - 09APR25
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
SSM76302 - 07APR25
Other
Front Stabilizer Bar - Noisy-
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76281
Other
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_FEB2025_36
Other
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_45
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_58
Other
The parking brake switch sticks or does not work.
SSM76231
Other
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76231ATT
Other
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76265
Other
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76257
Other
Thermostat Housing Engine Coolant Leak
SSM76257ATT1
Other
Thermostat Housing Engine Coolant Leak
SSM76257ATT2
Other
Thermostat Housing Engine Coolant Leak
SSM76257ATT3
Other
Thermostat Housing Engine Coolant Leak
Jaguar_H461_17JAN25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Jaguar_H474_17JAN25
Other
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
Jaguar_H461_20DEC24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
H490v2
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
SSM76165
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Jaguar_H461_15NOV24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SFCC_NOV2024_36
Other
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76203
Other
Fuel Pump Driver Module Inoperative
Jaguar_H461_18OCT24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SOTA S024
Over The Air
This release contains updates and improvements to vehicle on board diagnostics, fault detection, and resolves an issue where the park brake does not release when vehicle is stationary that may result in the display of an ABS warning.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Jaguar_H461_20SEP24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
JAGUAR H461
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
EVA2 SOTA 4.2.0
Over The Air
Improvements to SOTA (Software Over The Air) capability.
SOTA 4.1.5V2
Over The Air
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
Jaguar_H461_19JUL24
Other
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The Starter Generator ControlModule (SGCM) needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
SOTA S018
Over The Air
Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
SFCC_JUL2024_30
Other
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
H461 - JAGUAR
Other
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
SFCC_MAY2024_21
Other
The engine oil and filter are to be replaced.
SFCC_MAR2024_58
Service Bulletin/Repair Instructions
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_70
Service Bulletin/Repair Instructions
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
JLRTB02079NAS2
Service Bulletin/Repair Instructions
Creaking Noise From Glass Roof Panel
SFCC_FEB2024_32
Service Bulletin/Repair Instructions
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_JAN2024_38
Service Bulletin/Repair Instructions
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3
Service Bulletin/Repair Instructions
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
H461v2
Service Bulletin/Repair Instructions
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_6
Service Bulletin/Repair Instructions
DTC repair - LKA systems
H461
Service Bulletin/Repair Instructions
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2023_37
Service Bulletin/Repair Instructions
Customer states the weather app is no longer available
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
Service Bulletin/Repair Instructions
The headlamps not fully functioning properly after module replacement.
SSM75813
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
S012 SOTAOS4.1.0
Service Bulletin/Repair Instructions
Driving Assistance and Vehicle Dynamics updates
SSM75849
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75725
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75725ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76000
Service Bulletin/Repair Instructions
Startup Battery Reduced State of Charge
S010SOTA4.0.0V3
Service Bulletin/Repair Instructions
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SSM76023
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.