BIG5JAN24_26
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 replacement engines.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
BIG5JAN24_26
Potential manufacturing issue with AJ126 replacement engines.
BIG5JAN24_27
POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
NAS24.01.001
Potential manufacturing issue with replacement thermostats
NAS23.12.001
Potential manufacturing issue with AJ126 engines.
SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
A customer may report that the front or rear door latch does not operate as expected.
SSM75964
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SFCC_MAY2022_30
MIL on, DEF light on, having to program PCM or update PCM as stated on TOPIx.
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay.
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed
SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_APR2021_18
Infotainment Updates
SFCC_APR2021_20
IMC Update 21A will not install
SSM59597Attachme
Attachment.
SFCC_MAR2021_21A
IMC 20C1 Software Release
SFCC_MAR2021_21B
TCU v19.2
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
IMC 20C1 Software Release
SFCC_FEB2021_24B
TCU v19.2
SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6)
SFCC_JAN2021_30
There is a noise coming from the engine bay.
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75036
Front and Rear Park aid & Park assist unavailable.
SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use.
SSM74787
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SFCC_MAR12_29
XM radio is inop.
SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
XM radio is inop.
RCTR_29JAN20_14
Pop Noise From Audio Output
SFCC_JAN20_22
Popping sound or crackling noise from the audio system while in use.
TechRS_NOV19_104
SOTA download does not complete first time through
TechRS_NOV19_106
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Web Browser functionality is not available.
Tech_RS_NOV19_92
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Customer may state there is no audio present or volume control.
SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Intermittent Bluetooth connection on Android equipped device with software 9.0
JLRTB02006NAS1
The air flow from the front air vents has become reduced.
NAS1909013
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SFCC-JUN19-Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide26
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide27
Not able to hear incoming calls with iPhone at 12.2 software.
SFCC_09AUG18_REV
A customer may report "Hood Open" message displays on IP with hood closed.
SSM73888
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
SFCC_08MAR18
Jaguar Land Rover Shop Foreman Conference Call
SFCC-11JAN18 Att
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
SFCC_14DEC17
Presentation from Dealer Shop Foreman Conference Call
JTB00593NAS2
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
JTB00483NAS1
SITUATION: A ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed.
SSM72784
ISSUE:CREAK FROM REAR WHEN BRAKING/ACCELERATING AND CORNERING.
SSM72790
ISSUE: THE FRONT LICENSE PLATE PLINTH DOES NOT FIT ON THE BUMPER CORRECTLY
SSM72785
ISSUE: A VEHICLE USER MAY REPORT A CREAK NOISE APPEARING TO COME FROM THE REAR SUSPENSION OF THE VEHICLE.
SSM72788
ISSUE: CUSTOMER MAY REPORT A RATTLE FROM THE GLOVE BOX AREA ON FPACE VEHICLES
SSM72778
ISSUE: DIESEL EXHAUST FLUID (DEF) LEAKAGE FROM FUEL FILLER BOWL AREA THIS WILL BE IDENTIFIED AS WHITE FLUID STAINING ON THE RIGHT HAND SIDE OF VEHICLE TOWARDS THE REAR.
SSM72779
ISSUE: VARIOUS CONCERNS MAY BE EXPERIENCED WHEN UPLOADING THE CAR CONFIGURATION FILE (CCF) TO A VEHICLE,. POSSIBLE CONCERNS ARE: THE CCF UPLOAD FAILS TO COMPLETE. CAR CONFIGURATION DIAGNOSTIC TROUBLE CODES (DTCS) ARE STORED AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. UNABLE TO START THE ENGINE AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. NO VALID SOURCES OF CCF SHOWN ON SYMPTOM DRIVEN DIAGNOSTICS (SDD).
SSM72773
ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE.
SSM62038Attachme
Mongoose Update.
SSM589571
Image.
SSM589572
Image.
DVD13104
DVD software update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.