SSM76469 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
Vehicle report
2019 JAGUAR F-PACE
Service bulletins
431 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76459 - 22MAY26
Other
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
H504v2 - 18MAY26
Service Bulletin/Repair Instructions
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
SSM76412 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_DEC2025_39
Other
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
JLRTB02023NAS3 RESCINDED
Service Bulletin/Repair Instructions
MIL Illuminated.
SSM76387 - 29AUG25
Other
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76318 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76318ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Other
Engine replacement under warranty.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Jaguar_H422_21MAR25
Other
Powertrain Control Module (PCM) Software Update
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Jaguar_H422_21FEB25
Other
FUEL VAPOUR PURGE
NAS25.02.003
Service Bulletin/Repair Instructions
NGI Infotainment Class Action Settlement
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
H419
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
H428
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Jaguar_H422_17JAN25
Other
Malfunction Indicator Lamp (MIL) may illuminate
Jaguar_H504_17JAN25
Other
BCM replacement with a new component which fully meets the US importation requirements.
Jaguar_H422_20DEC24
Other
Malfunction Indicator Lamp (MIL) may illuminate
Jaguar_H504_20DEC24
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
SSM76165
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Jaguar_H504_15NOV24
Other
The BCM requires replacement with a new component which fully meets the US importation requirements.
Jaguar F Pace_H444_15NOV2
Other
Powertrain Control Module (PCM) Update
Jaguar_ H422_15NOV24
Other
Powertrain Control Module (PCM) Software Update
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SFCC_NOV2024_36
Other
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76203
Other
Fuel Pump Driver Module Inoperative
Jaguar_H422_18OCT24
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Jaguar_H504_18OCT24
Other
Body Control Module (BCM) does not fully meet US importation requirements.
SFCC_OCT2024_52
Other
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Jaguar_H422_20SEP24
Other
Powertrain Control Module (PCM) Software Update
Jaguar_H444_F-Pace20SEP24
Other
Powertrain Control Module (PCM) Update
SFCC_SEP2024_27
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_43
Other
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
JAGUAR H422
Other
Powertrain Control Module (PCM) Software Update
Jaguar_FPACE_H444
Other
Powertrain Control Module (PCM) Update
SFCC_AUG2024_24
Other
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_AUG2024_46
Other
Electrical system fault on instrument cluster or noise from engine.
Jaguar_H422_19JUL24
Other
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
SFCC_JUL2024_40
Other
Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
H422 - JAGUAR
Other
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
SFCC_MAR2024_27
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
BIG5MAR24_34b
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75813
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Service Bulletin/Repair Instructions
The sunglass holder wonât open or does not operate correctly
SFCC_AUG2023_32
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SSM75935
Service Bulletin/Repair Instructions
Engine Noise
H444
Service Bulletin/Repair Instructions
When connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING
SSM75725
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75725ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76038
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_47
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_44
Service Bulletin/Repair Instructions
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SSM75972
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_35
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75964
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75953
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SSM75954
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SSM75952
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75931
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75925
Service Bulletin/Repair Instructions
Oil Leak Transmission Oil Cooler Pipes
SSM75919
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75826
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
JLRTB02027NAS3
Service Bulletin/Repair Instructions
A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under the vehicle.
SFCC_NOV2022_31
Service Bulletin/Repair Instructions
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SFCC_OCT2022_35
Service Bulletin/Repair Instructions
Engine âknockingâ noise on start up after a new AJ20-D4 service engine has been fitted.
SSM75876ATT
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75877
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75877ATT
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75410
Service Bulletin/Repair Instructions
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75410ATT
Service Bulletin/Repair Instructions
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75823
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75617
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_29
Service Bulletin/Repair Instructions
Coolant warning light and/or coolant leaking from vehicle.
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SSM75849
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
H317v4
Service Bulletin/Repair Instructions
OBD TEST FAILURE
SFCC_AUG2022_34
Service Bulletin/Repair Instructions
Coolant warning light and/or coolant leaking from vehicle.
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_38
Service Bulletin/Repair Instructions
Transfer Case Judder with Steering Input Applied
SFCC_JUN2022_31
Service Bulletin/Repair Instructions
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75745
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_29
Service Bulletin/Repair Instructions
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_APR2022_44
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_33
Service Bulletin/Repair Instructions
Thermostat coolant leak
SFCC_MAR2022_48
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SSM75709
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75700
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Service Bulletin/Repair Instructions
Charge warning light on, MIL light
SSM75682
Service Bulletin/Repair Instructions
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_JAN2022_47
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
SFCC_JAN2022_48
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
SSM75649
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SSM75649ATT
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_37
Service Bulletin/Repair Instructions
AJ20-P4 engine- Coolant leak from Thermostat
SFCC_DEC2021_38
Service Bulletin/Repair Instructions
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_DEC2021_39
Service Bulletin/Repair Instructions
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_45
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
JTB00659NAS4
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
SSM75559
Service Bulletin/Repair Instructions
Coolant leak from Thermostat
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches â Seats not moving
SSM75610
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve - Poor Idle
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC_NOV2021_47
Service Bulletin/Repair Instructions
Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on
SFCC_NOV2021_51
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75557
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SSM75460
Service Bulletin/Repair Instructions
MIL ILLUMINATED
SSM75510
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SSM75510ATT
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_39
Service Bulletin/Repair Instructions
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
Service Bulletin/Repair Instructions
BECM offline after programming.
SSM75471
Service Bulletin/Repair Instructions
Alternator Belt - Damaged
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SSM75443
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed When Washer Bottle Full
SSM75412
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75415
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.001.3
Service Bulletin/Repair Instructions
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75405
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_27
Service Bulletin/Repair Instructions
There was a flashing D when slowing to a stop.
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_40
Service Bulletin/Repair Instructions
Floor Ground Stud Corrosion
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_30
Service Bulletin/Repair Instructions
Rattle From Engine Bay
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SSM75271
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise - Upper Control Arm
SFCC_JAN2021_15
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
JLRTB02027NAS1
Service Bulletin/Repair Instructions
A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under the vehicle.
H299NAS2
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.001v2
Service Bulletin/Repair Instructions
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
JTB00567NAS4
Service Bulletin/Repair Instructions
Creak Noise From Front Bulkhead
JTB00617NAS2
Service Bulletin/Repair Instructions
A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
JTB00622NAS2
Service Bulletin/Repair Instructions
A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM .
JTB00647NAS2
Service Bulletin/Repair Instructions
An unpleasant odor in the passenger compartment when using the HVAC system that is more noticeable in hot conditions.
JTB00662NAS3
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle. There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
JTB00685NAS4
Service Bulletin/Repair Instructions
A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SFCC_DEC2020_26
Service Bulletin/Repair Instructions
There is a rattle noise coming from the engine bay.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
75182
Service Bulletin/Repair Instructions
Engine Misfire, Rattle, Knock, lack of power.
SSM75181
Service Bulletin/Repair Instructions
Engine Misfire, Rattle, Knock, lack of power.
SSM75181ATT
Service Bulletin/Repair Instructions
Engine Misfire, Rattle, Knock, lack of power.
SFCC_NOV2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_36
Service Bulletin/Repair Instructions
The engine fan runs excessively.
SFCC_NOV2020_43
Service Bulletin/Repair Instructions
A customer may report that the roof opening panel or the roof blind does not operate with the âone touchâ feature.
BIG5NOV20_30
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
H299NAS1
Service Bulletin/Repair Instructions
DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE
NAS20.11.001
Service Bulletin/Repair Instructions
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
NAS20.11.002
Service Bulletin/Repair Instructions
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
SSM75107
Service Bulletin/Repair Instructions
Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.
SSM75114
Service Bulletin/Repair Instructions
Exhaust tailpipe actuator rattle noise on F-Pace SVR models.
SFCC_OCT2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
Service Bulletin/Repair Instructions
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
JTB00604NAS2
Service Bulletin/Repair Instructions
A creak noise may be evident from the center of the instrument panel.
SSM75082
Service Bulletin/Repair Instructions
Service replacement engines may require a balance shaft update prior to fitment.
SFCC_SEP2020_27
Service Bulletin/Repair Instructions
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
Service Bulletin/Repair Instructions
There is a squeak from the engine at startup or shut down.
SFCC_AUG2020_30
Service Bulletin/Repair Instructions
The engine will shut off at a stop and restart immediately by using the start button.
SFCC_AUG2020_32
Service Bulletin/Repair Instructions
There is a droning or rhythmic thumping noise from the vehicle.
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC Jul20_18
Service Bulletin/Repair Instructions
The Check Engine MIL is on. There is a lack of power from the engine.
SFCC Jul20_19
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC Jul20_20
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC Jul20_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on. The engine is shaking.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_28
Service Bulletin/Repair Instructions
Potential water corrosion in junction box may cause a no start condition
SFCC Jul20_7
Service Bulletin/Repair Instructions
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
JLRTB02044NAS1
Service Bulletin/Repair Instructions
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
NAS20.07.011
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
H291NAS2
Service Bulletin/Repair Instructions
EXCESSIVE ENGINE COOLING FAN NOISE
NAS20.06.003_2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.07.001
Service Bulletin/Repair Instructions
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
BIG5_JUN_42
Service Bulletin/Repair Instructions
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
SFCC_JUN2020_18
Service Bulletin/Repair Instructions
There is a noise from the front of the car.
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC_JUN2020_8
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
SSM74857
Service Bulletin/Repair Instructions
Suspended Campaign H291
BIG5_JUN_48
Service Bulletin/Repair Instructions
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
H291NAS1
Service Bulletin/Repair Instructions
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE
NAS20.06.003
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_29
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
Service Bulletin/Repair Instructions
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
JTB00662NAS2
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle. There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
SSM74814
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74810
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74780
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG23
Service Bulletin/Repair Instructions
⢠There is a noise on turns. ⢠There is a judder from the vehicle.
SFCC_APR20_PG24
Service Bulletin/Repair Instructions
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74787
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
JLRTB02030NAS1
Service Bulletin/Repair Instructions
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74763
Service Bulletin/Repair Instructions
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02023NAS2
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_19
Service Bulletin/Repair Instructions
There is a leak from the vehicle.
SFCC_MAR12_20
Service Bulletin/Repair Instructions
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
JLRTB02023NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
NAS20.02.018
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience a quiescent drain on the startup battery due to the Instrument Panel Cluster Control Module (IPC) remaining active.
UPS1020-1BNAS1
Service Bulletin/Repair Instructions
QUIESCENT DRAIN ON STARTUP BATTERY
SFCC_FEB20_33
Service Bulletin/Repair Instructions
The vehicle will not start.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SSM74385
Service Bulletin/Repair Instructions
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att1
Service Bulletin/Repair Instructions
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att2
Service Bulletin/Repair Instructions
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
SSM74697
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
TechRS_NOV19_100
Service Bulletin/Repair Instructions
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_86
Service Bulletin/Repair Instructions
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_93
Service Bulletin/Repair Instructions
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Service Bulletin/Repair Instructions
Customer states not able to start vehicle after state inspection test is performed.
SSM74635
Service Bulletin/Repair Instructions
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_23
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_32
Service Bulletin/Repair Instructions
Not able to start vehicle due to dead battery after a state mandated inspection test.
SFCC_NOV19_33
Service Bulletin/Repair Instructions
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_44
Service Bulletin/Repair Instructions
A customer may report that the front seat bolsters are sagging or the seat has become hard and uncomfortable.
SSM74606
Service Bulletin/Repair Instructions
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
JTB00685NAS3
Service Bulletin/Repair Instructions
A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SSM74605
Service Bulletin/Repair Instructions
Engine MIL on
SSM74590
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_24
Service Bulletin/Repair Instructions
The vehicle feels like one wheel is locked when turning
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC_OCT19_36
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_42
Service Bulletin/Repair Instructions
A customer may report that the front seat bolsters are sagging or the seat has become hard and uncomfortable.
SSM74589
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
JTB00677NAS2
Service Bulletin/Repair Instructions
An oil leak from underneath the vehicle may be evident. Upon further inspection, the leak may be found to be from the transmission.
SSM74567
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74567Att
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74570
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74447
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
SSM74557
Service Bulletin/Repair Instructions
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SFCC SEP19 Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
JTB00591NAS3
Service Bulletin/Repair Instructions
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Oyster color seat trim.
SFCC_AUG19_Slide
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SSM74490
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74490Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC_JUL19_Slide
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SSM74460
Service Bulletin/Repair Instructions
Jaguar have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Affecting 18MY onwards only.
SSM74461
Service Bulletin/Repair Instructions
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only.
H152NAS4
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).
SFCC-JUN19-Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
JTB00619NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SFCCMAY19Slide12
Service Bulletin/Repair Instructions
CEL is on the Instrument Cluster. Vehicle is sluggish on acceleration and emits heavy exhaust at idle.
SFCCMAY19Slide13
Service Bulletin/Repair Instructions
Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC
SFCCMAY19Slide18
Service Bulletin/Repair Instructions
The check engine lamp is illuminated
SFCCMAY19Slide19
Service Bulletin/Repair Instructions
The engine fan is making a lot of noise. The engine fan runs after I turn the car off.
SFCCMAY19Slide23
Service Bulletin/Repair Instructions
Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available.
SFCCMAY19Slide24
Service Bulletin/Repair Instructions
TCU_3 programming failures
SFCCMAY19Slide25
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCCMAY19Slide26
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide27
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
SFCCMAY19Slide30
Service Bulletin/Repair Instructions
Customer may report a squeal noise coming from the rear brakes during braking.
SSM74408
Service Bulletin/Repair Instructions
Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI.
JTB00672NAS1
Service Bulletin/Repair Instructions
A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument Cluster (IC).
JTB00685NAS1
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
H196NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Parking Aid system audible warning does not function.
NAS19.04.008
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the Parking Aid System audible warning does not function.
SFCC_APRIL19_Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74304
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74375
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SFCC_14MAR19_Sli
Service Bulletin/Repair Instructions
TCU_3 programming failures
SSM74337
Service Bulletin/Repair Instructions
Variations of P0087 for the fuel rail pressure sensor are stored in the PCM
SSM74179
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM74179Attachme
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM73798
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM74309
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
SSM74309Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
SSM74160
Service Bulletin/Repair Instructions
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster.
H152NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is displayed on the Instrument Cluster (IC).
NAS18-12-001-2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range wherea 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).
JTB00578NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
SSM74287
Service Bulletin/Repair Instructions
InControl features not functioning in the vehicle due to mobile data connectivity concerns
SFCC-Slide17
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide40
Service Bulletin/Repair Instructions
Customers may report water leaking from the roof opening panel.
SSM74285
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74289
Service Bulletin/Repair Instructions
Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure.
SSM74243
Service Bulletin/Repair Instructions
A customer may report a squeaking noise when turning the steering wheel during a manoeuvre.
JTB00567NAS3
Service Bulletin/Repair Instructions
A creak noise may be evident from the front bulkhead.
SSM74280
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74282
Service Bulletin/Repair Instructions
A customer may report lower than expected HVAC airflow or abnormal noise when the blower motor is operated at maximum speed.
SSM74171
Service Bulletin/Repair Instructions
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
JTB00667NAS3
Service Bulletin/Repair Instructions
A whine noise from the engine may be evident.
SSM74240
Service Bulletin/Repair Instructions
Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No fault with the hardware as the fault was in a different module or related to software 2. Pathfinder guided diagnostics were not used but would have helped to identify the correct repair The Pathfinder guided diagnostics have been improved to include all known failure modes within the IMC and ISC plus the additional modules which make up the In-Control Touch Pro system. This means that when you run the guided diagnostic it will identify concerns that affect the IMC but where the root cause lies in another module or in software JLR regularly updates guided diagnostics based on market feedback and data analysis to ensure emerging concerns are captured.
SFCC_10JAN19_Sli
Service Bulletin/Repair Instructions
Customers may report that the roof opening panel mechanism has become jammed or does not tilt up properly.
JTB00593NAS6
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
SSM74187
Service Bulletin/Repair Instructions
Customers may report one or more of the following issues with the roof opening mechanism. Jammed, When opening in tilt only one side opens, A rattle from the the guide rail mechanism.
SSM74228
Service Bulletin/Repair Instructions
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.
SSM74228Attachme
Service Bulletin/Repair Instructions
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.
H181 UPS13018-3B
Service Bulletin/Repair Instructions
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification.
NAS18.12.017
Service Bulletin/Repair Instructions
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
NAS18.12.018
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
NAS18.12.021
Service Bulletin/Repair Instructions
Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.).
H176 UPS12518-2B
Service Bulletin/Repair Instructions
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
NAS18.12.014
Service Bulletin/Repair Instructions
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
181912.034
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
NAS18.12.013
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
H152NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is displayed on the Instrument Cluster (IC).
NAS18.12.001
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).
SSM74172
Service Bulletin/Repair Instructions
Customers may report that the front towing hook cover is coming adrift
SSM74139
Service Bulletin/Repair Instructions
Excessive vibration of vehicle when stationary at idle.
JTB00667NAS1
Service Bulletin/Repair Instructions
A whine noise from the engine may be evident.
SSM74188
Service Bulletin/Repair Instructions
Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue.
SSM73874
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74160Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
JTB00662NAS1
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the Instrument Cluster (IC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
NAS18-10-018
Service Bulletin/Repair Instructions
Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option
H142NAS1
Service Bulletin/Repair Instructions
Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option
SSM74008
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008Attachme
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM72307
Service Bulletin/Repair Instructions
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
SSM74131
Service Bulletin/Repair Instructions
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.
SSM74072
Service Bulletin/Repair Instructions
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?. A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.
SSM74092
Service Bulletin/Repair Instructions
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM73713
Service Bulletin/Repair Instructions
A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold.
JTB00619NAS2
Service Bulletin/Repair Instructions
The reissue replaces all previous version. Please destroy all previous versions.
JTB00619NAS2.1
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.2
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM72498
Service Bulletin/Repair Instructions
Issue: Wheel stud failures (fractures).
SSM73690
Service Bulletin/Repair Instructions
Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic
SSM74038
Service Bulletin/Repair Instructions
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74060
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM74063
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
JTB00647NAS1
Service Bulletin/Repair Instructions
An unpleasant odor may be evident in the passenger compartment when using the Heating Ventilation Air Conditioning (HVAC) system, more noticeable in hot conditions.
6-398NAS
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the warning message 'Headlights fault detected' may display on the Instrument Cluster if the ignition is switched ON after 5 seconds of the vehicle being unlocked. The headlights will function as expected.
H132 UPS6918-1BN
Service Bulletin/Repair Instructions
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the warning message 'Headlights fault detected' may display on the Instrument Cluster if the ignition is switched ON after 5 seconds of the vehicle being unlocked. The headlights will function as expected.
JTB00600NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
SSM73588
Service Bulletin/Repair Instructions
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
SSM70198
Service Bulletin/Repair Instructions
Rain Sensor Operation Disabled in CCF File
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.