E002 - 20JUL26
Service Bulletin/Repair Instructions
Exhaust System Oxygen (O2) Sensors - Extended Warranty
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
E002 - 20JUL26
Exhaust System Oxygen (O2) Sensors - Extended Warranty
SSM76469 - 03JUL26
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
SSM76459 - 22MAY26
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
H504v2 - 18MAY26
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
SSM76412 - 10MAR26
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_FEB2026_33
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
TUCC_FEB2026_34
There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_35
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
252602.027 - 12FEB26
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_25
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_JAN2026_26
After vehicle off, the fan continues to run at high speeds.
SSM000017-19DEC25
Coolant fan may continue running at high speed after ignition shut-off
TUCC_DEC2025_39
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76387 - 29AUG25
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUN2025_46
MIL on Instrument cluster.
SSM76318 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76318ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Engine replacement under warranty.
TUCC_APR2025_22
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Jaguar_H422_21MAR25
Powertrain Control Module (PCM) Software Update
MRC_H428_N769_MAR2025_44
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
Jaguar_H422_21FEB25
FUEL VAPOUR PURGE
SSM76281
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
NAS25.02.003
NGI Infotainment Class Action Settlement
SFCC_FEB2025_26
Infotainment Master Controller (IMC) Extended Warranty
SFCC_FEB2025_45
Low engine coolant lamp warning on instrument panel and/or coolant leak.
H428
Infotainment Master Controller (IMC) Extended Warranty
SSM76257
Thermostat Housing Engine Coolant Leak
SSM76257ATT1
Thermostat Housing Engine Coolant Leak
SSM76257ATT2
Thermostat Housing Engine Coolant Leak
SSM76257ATT3
Thermostat Housing Engine Coolant Leak
Jaguar_H422_17JAN25
Malfunction Indicator Lamp (MIL) may illuminate
Jaguar_H504_17JAN25
BCM replacement with a new component which fully meets the US importation requirements.
Jaguar_H422_20DEC24
Malfunction Indicator Lamp (MIL) may illuminate
Jaguar_H504_20DEC24
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_DEC2024_48
Low coolant light on or smell of coolant from engine area.
SSM76165
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Jaguar_H504_15NOV24
The BCM requires replacement with a new component which fully meets the US importation requirements.
Jaguar_ H422_15NOV24
Powertrain Control Module (PCM) Software Update
SFCC_NOV2024_32
The engine cooling pump has a visible coolant leak.
SFCC_NOV2024_36
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76203
Fuel Pump Driver Module Inoperative
Jaguar_H422_18OCT24
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Jaguar_H504_18OCT24
Body Control Module (BCM) does not fully meet US importation requirements.
SFCC_OCT2024_52
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Jaguar_H422_20SEP24
Powertrain Control Module (PCM) Software Update
SFCC_SEP2024_27
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_43
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_45
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
JAGUAR H422
Powertrain Control Module (PCM) Software Update
SFCC_AUG2024_24
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_AUG2024_46
Electrical system fault on instrument cluster or noise from engine.
EVA2 SOTA 4.2.0
Improvements to SOTA (Software Over The Air) capability.
Jaguar_H422_19JUL24
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
SFCC_JUL2024_41
Low coolant light on or smell of coolant from engine area.
H422 - JAGUAR
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_JUN2024_45
Low coolant light on or smell of coolant from engine area.
SFCC_MAY2024_44
Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
SFCC_MAR2024_61
Lack of power, MIL light on, rough idle
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
JLRP00257
Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_FEB2024_35
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JAN2024_41
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_OCT2023_40
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
There is moisture inside the headlamp lens
SSM75813
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
The sunglass holder wonât open or does not operate correctly
SFCC_AUG2023_46
Lack of power, MIL on.
SSM75935
Engine Noise
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
ENGINE PRIMARY BELT SHREDDING
SSM75725
MISFIRE OR ROUGH RUNNING
SSM75725ATT
MISFIRE OR ROUGH RUNNING
SSM76038
Vehicle Will Not Charge
SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_34
Customer reports coolant level low message on dash or a coolant leak.
SFCC_MAY2023_44
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75972
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_35
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75964
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75953
P6 Engine Primary belt shredding - MHEV only
SSM75954
P6 Engine Primary belt shredding - MHEV only
SSM75952
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Customer reports, Engine Light is on and engine running rough.
SSM75931
ENGINE MISFIRE
SSM75925
Oil Leak Transmission Oil Cooler Pipes
SSM75919
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Malfunction Indicator Lamp
SSM75826
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75862
EV Mode not being available when selected by the driver (PHEV Engines)
SFCC_DEC2022_36
Customer reports coolant level low message on dash or a coolant leak.
JLRTB02027NAS3
A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under the vehicle.
SFCC_NOV2022_29
Customer reports coolant level low message on dash or a coolant leak.
SFCC_NOV2022_31
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_NOV2022_35
Customers will be reporting a squeaking noise inside the cabin.
SFCC_OCT2022_24
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_31
MHEV DC/DC Converter â Squeaking noise from Cabin
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM75876ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75877
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75877ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75410
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75410ATT
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75823
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_29
Coolant warning light and/or coolant leaking from vehicle.
SFCC_SEP2022_31
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SSM75849
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75185
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
H317v4
OBD TEST FAILURE
SFCC_AUG2022_34
Coolant warning light and/or coolant leaking from vehicle.
SFCC_AUG2022_35
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_38
Transfer Case Judder with Steering Input Applied
SFCC_JUN2022_32
Driveline Noise or Vibration
SFCC_JUN2022_33
Transfer Case Judder with Steering Input Applied
SFCC_MAY2022_18
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_31
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
SSM75745
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_17
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_29
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_APR2022_44
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SFCC_MAR2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_33
Thermostat coolant leak
SFCC_MAR2022_48
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SSM75709
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75700
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Charge warning light on, MIL light
SSM75682
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
SFCC_JAN2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working
SFCC_JAN2022_47
Front Suspension Knocking Noise
SFCC_JAN2022_48
Front Suspension Knocking Noise
SSM75649
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SSM75649ATT
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_37
AJ20-P4 engine- Coolant leak from Thermostat
SFCC_DEC2021_39
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_45
Front Suspension Knocking Noise
BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay.
BIG5DEC21_27B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
SSM75559
Coolant leak from Thermostat
SSM75619
Seat mounted seat switches â Seats not moving
SSM75610
INGENIUM I6 3.0L Petrol - PCV Cover Valve - Poor Idle
IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC_NOV2021_51
A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_21
The wireless phone charger is not working with iPhone 12
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_30
Transmission fluid leaks
SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_36
Reduced or Lack of Steering Assistance on Start-up
SFCC_OCT2021_42
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Seat Power Height Adjustment Motor Inoperative
SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_39
Reduced or Lack of Steering Assistance on Start-up
SSM75460
MIL ILLUMINATED
SSM75510
MALFUNCTION INDICATOR LAMP (MIL)
SSM75510ATT
MALFUNCTION INDICATOR LAMP (MIL)
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
SFCC_JUL2021_39
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
BECM offline after programming.
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Check Engine MIL is illuminated.
SFCC_MAY2021_34
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Check Engine MIL is illuminated.
SSM75443
Washer Fluid Low Message Displayed When Washer Bottle Full
SSM75412
Smart key inoperative
NAS20.11.001.3
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75405
Malfunction Indicator Lamp
SFCC_APR2021_18
Infotainment Updates
SFCC_APR2021_20
IMC Update 21A will not install
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SSM59597Attachme
Attachment.
SFCC_MAR2021_21A
IMC 20C1 Software Release
SFCC_MAR2021_21B
TCU v19.2
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_23
Automatic High Beam Disabled
SFCC_MAR2021_27
Navigation Voice Control does not function
SFCC_MAR2021_40
Floor Ground Stud Corrosion
SFCC_FEB2021_24A
IMC 20C1 Software Release
SFCC_FEB2021_24B
TCU v19.2
SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_30
Rattle From Engine Bay
SFCC_FEB2021_33
Check Engine MIL
SFCC_FEB2021_34
Check Engine MIL
SSM75271
Front Suspension Knocking Noise - Upper Control Arm
SFCC_JAN2021_15
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_30
There is a noise coming from the engine bay.
JLRTB02027NAS1
A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under the vehicle.
H299NAS2
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.001v2
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
JTB00567NAS4
Creak Noise From Front Bulkhead
JTB00622NAS2
A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM .
JTB00662NAS3
A transmission fluid leak may be seen coming from below the vehicle. There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
JTB00685NAS4
A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SFCC_DEC2020_26
There is a rattle noise coming from the engine bay.
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_36
The engine fan runs excessively.
SFCC_NOV2020_43
A customer may report that the roof opening panel or the roof blind does not operate with the âone touchâ feature.
BIG5NOV20_30
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
H299NAS1
DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE
NAS20.11.001
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
NAS20.11.002
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
SSM75107
Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.
SSM75114
Exhaust tailpipe actuator rattle noise on F-Pace SVR models.
SFCC_OCT2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
The Check Engine Lamp is illuminated.
JTB00604NAS2
A creak noise may be evident from the center of the instrument panel.
SSM75082
Service replacement engines may require a balance shaft update prior to fitment.
SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down.
SFCC_AUG2020_30
The engine will shut off at a stop and restart immediately by using the start button.
SFCC_AUG2020_32
There is a droning or rhythmic thumping noise from the vehicle.
SFCC Jul20_18
The Check Engine MIL is on. There is a lack of power from the engine.
SFCC Jul20_19
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC Jul20_20
There is a noise from the engine.
SFCC Jul20_21
The Check Engine MIL is on. The engine is shaking.
SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_28
Potential water corrosion in junction box may cause a no start condition
SFCC Jul20_7
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
JLRTB02044NAS1
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
NAS20.07.011
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
H291NAS2
EXCESSIVE ENGINE COOLING FAN NOISE
NAS20.06.003_2
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.07.001
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
BIG5_JUN_42
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
SFCC_JUN2020_18
There is a noise from the front of the car.
SFCC_JUN2020_23
There is a noise from the engine.
SFCC_JUN2020_8
Service Actions H291 and N451 Temporarily Suspended
SSM74857
Suspended Campaign H291
BIG5_JUN_48
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Actions H291 and N451 Temporarily Suspended
H291NAS1
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE
NAS20.06.003
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_29
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_MAY2020_30
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
JTB00662NAS2
A transmission fluid leak may be seen coming from below the vehicle. There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
SSM74814
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74810
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74780
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG23
⢠There is a noise on turns. ⢠There is a judder from the vehicle.
SFCC_APR20_PG24
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use.
SSM74787
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
JLRTB02030NAS1
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74763
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
SFCC_MAR12_19
There is a leak from the vehicle.
SFCC_MAR12_20
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_21
The Check Engine MIL is on.
SFCC_MAR12_29
XM radio is inop.
SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use.
NAS20.02.018
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience a quiescent drain on the startup battery due to the Instrument Panel Cluster Control Module (IPC) remaining active.
UPS1020-1BNAS1
QUIESCENT DRAIN ON STARTUP BATTERY
SFCC_FEB20_33
The vehicle will not start.
SFCC_FEB20_34
XM radio is inop.
SSM74385
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att1
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att2
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
RCTR_29JAN20_14
Pop Noise From Audio Output
SSM74697
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
SFCC_JAN20_22
Popping sound or crackling noise from the audio system while in use.
TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_104
SOTA download does not complete first time through
TechRS_NOV19_106
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Web Browser functionality is not available.
Tech_RS_NOV19_86
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_92
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed.
SSM74635
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
The Check Engine MIL is on.
SFCC_NOV19_23
The Check Engine MIL is on.
SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_32
Not able to start vehicle due to dead battery after a state mandated inspection test.
SFCC_NOV19_33
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Customer states there is no audio output from the speakers on all sources.
SSM74606
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
JTB00685NAS3
A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SSM74605
Engine MIL on
SSM74590
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources
SSM74589
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74567
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74567Att
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74570
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SFCC SEP19 Slide
Popping sound or crackling noise from the audio system while in use.
JTB00591NAS3
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Oyster color seat trim.
SFCC_AUG19_Slide
Customer states there is no audio output from the speakers on all sources.
SSM74460
Jaguar have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Affecting 18MY onwards only.
SSM74461
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only.
SFCC_JUN19_Slide
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
SSM74447
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
JTB00600NAS1
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
SSM73588
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
SSM62038Attachme
Mongoose Update.
SSM589571
Image.
SSM589572
Image.
DVD13104
DVD software update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.