SSM76491 - 20AUG26
Other
TCU Activation Failure And InControl App Inoperative After Software Update
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76491 - 20AUG26
TCU Activation Failure And InControl App Inoperative After Software Update
SSM76486 - 31JUL26
Air Conditioning system not operating as expected. In some cases,
JLRTB02139NAS-31JUL26
Lane Keep Assist Malfunction
JLRTB02140NAS-31JUL26
New Steering Wheel - Hands On Detection (HOD) Renew
SSM76478 - 21JUL26
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
SSM76464 - 06JUL26
Wireless Device Charger Inoperative Post Software Update
SSM76469 - 03JUL26
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
SSM76459 - 22MAY26
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
H474 Jaguar 15MAY26
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
H490v3 - 01MAY26
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
H474 Jaguar 17APR26
Software Over The Air (SOTA) updates are failing to complete.
H474 Jaguar 20MAR26
Software Over The Air (SOTA) updates are failing to complete
SSM000028 - 18MAR26
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76412 - 10MAR26
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Jaguar_H474 02-20-2026
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_FEB2026_33
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
TUCC_FEB2026_34
There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_35
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_42
STEERING REQUIRES STEADY CORRECTION FORCE
252602.027 - 12FEB26
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_20
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_25
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_JAN2026_26
After vehicle off, the fan continues to run at high speeds.
SSM000021-27JAN26
Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000017-19DEC25
Coolant fan may continue running at high speed after ignition shut-off
SSM000013-18DEC25
PIVI - Unable to log into InControl account in vehicle
SSM000014-18DEC25
Intermittent fast flash from the turn signal indicator in the instrument cluster with no output from inner and outer tail lamps on the left and/or right side.
SSM000018-19DEC25
No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
TUCC_DEC2025_32
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_33
The body tail lamp assemblies where LED function may be lost intermittently when Turn Signal is operated. This will present as a “fast flash” indicator in the instrument cluster to indicate the lamp is not operating.
TUCC_DEC2025_34
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
TUCC_DEC2025_39
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76374-09DEC25
Intermittent loss of tail lamp turn signals.
SSM76387 - 29AUG25
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_AUG2025_25
Body tail lamp assemblies where LED function may be lost intermittently when Turn Signal is operated.
SSM76374 - 04AUG25
Body side tail lamp assemblies which can result in intermittent loss of turn signal output from both body and tail gate lamps when in a faulted state resulting in the fast indicator in the instrument cluster.
TUCC_JUL2025_32
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
TUCC_JUL2025_16
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
Jaguar_H474_20JUN25
Software Updates
TUCC_JUN2025_28
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
TUCC_JUN2025_43
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
MIL on Instrument cluster.
Jaguar_H437_16MAY25
Clear SOTA Persistency
Jaguar_H474_16MAY25
Software Updates
H474 Letter 12MAY25
Software Updates
TUCC_MAY2025_14
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_34
Vehicle cranks, but does not run when at operating temperature
SSM76318 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76318ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
Jaguar_H437_18APR25
Clear SOTA Persistency
Jaguar_H474_18APR25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Engine replacement under warranty.
TUCC_APR2025_44
Electrical system warning light will be on the instrument cluster.
H490v2 - 09APR25
Engine Oil and Filter Change
H451v3 - 28MAR25
Near field sensing module wired updates
Jaguar_H437_21MAR25
Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
Jaguar_H474_21MAR25
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
SFCC_MAR2025_47
Low coolant lamp comes on and/or leak of coolant from engine area.
Jaguar_H474_21FEB25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SSM76281
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_FEB2025_36
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_45
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_46
Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap.
SFCC_FEB2025_58
The parking brake switch sticks or does not work.
SSM76268
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
SSM76231
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76231ATT
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76258
Coolant Loss Through Engine Coolant Expansion Tank Cap
SSM76265
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76257
Thermostat Housing Engine Coolant Leak
SSM76257ATT1
Thermostat Housing Engine Coolant Leak
SSM76257ATT2
Thermostat Housing Engine Coolant Leak
SSM76257ATT3
Thermostat Housing Engine Coolant Leak
Jaguar_H461_17JAN25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Jaguar_H474_17JAN25
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
Jaguar_H461_20DEC24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_DEC2024_48
Low coolant light on or smell of coolant from engine area.
H490v2
Engine Oil and Filter Change
SSM76165
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Jaguar_H461_15NOV24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2024_32
The engine cooling pump has a visible coolant leak.
SFCC_NOV2024_36
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76203
Fuel Pump Driver Module Inoperative
Jaguar_H461_18OCT24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2024_52
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Jaguar_H461_20SEP24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_SEP2024_25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_SEP2024_43
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_45
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
H440
Software Updates CLOSED
H474
Software Updates
JAGUAR H461
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_AUG2024_46
Electrical system fault on instrument cluster or noise from engine.
EVA2 SOTA 4.2.0
Improvements to SOTA (Software Over The Air) capability.
SSM76144
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners and pulleys, resulting in abnormal noises coming from the engine bay.
Jaguar_H461_19JUL24
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The Starter Generator ControlModule (SGCM) needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
SFCC_JUL2024_30
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Low coolant light on or smell of coolant from engine area.
H440 - JAGUAR
SOFTWARE UPDATES
H461 - JAGUAR
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery.
SFCC_JUN2024_45
Low coolant light on or smell of coolant from engine area.
SFCC_MAY2024_21
The engine oil and filter are to be replaced.
SFCC_MAY2024_44
Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
SFCC_MAR2024_58
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_61
Lack of power, MIL light on, rough idle
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_FEB2024_32
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
S014SOTA4.1.1v3
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
H461v2
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_6
DTC repair - LKA systems
H461
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2023_37
Customer states the weather app is no longer available
SFCC_OCT2023_40
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_50
There is moisture inside the headlamp lens
SSM75813
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_37
Customer reports coolant level low message on dash or a coolant leak.
SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
The sunglass holder wonât open or does not operate correctly
S012 SOTAOS4.1.0
Driving Assistance and Vehicle Dynamics updates
SSM75849
Pivi - Loss of GPS location and clock time
SSM75870
Coolant Low warning displayed in the Instrument Cluster
SFCC_AUG2023_43
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_46
Lack of power, MIL on.
SFCC_AUG2023_55
The roof opening panel blind will not automatically open when the roof opening panel is requested to the tilt or open positions.
SSM75935
Engine Noise
BIG5JUL23_28
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SFCC_JUL2023_27
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
ENGINE PRIMARY BELT SHREDDING
SFCC_JUL2023_37
The roof opening panel blind will not automatically open when the roof opening panel is requested to the tilt or open positions.
SSM75725
MISFIRE OR ROUGH RUNNING
SSM75725ATT
MISFIRE OR ROUGH RUNNING
SSM76038
Vehicle Will Not Charge
SSM76000
Startup Battery Reduced State of Charge
SSM76031
Roof opening panel blind will not automatically open when the roof opening panel is requested to be tilted or opened.
S010SOTA4.0.0V3
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_17
SOFTWARE UPDATES
SFCC_JUN2023_18
SOFTWARE UPDATES
SFCC_JUN2023_36
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
H4395
Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and PIVI.
SSM76010
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_31
Customers are reporting 'Stop Safely' and 'Electric Charging fault' warning messages displayed on the Instrument Panel Cluster.
SFCC_MAY2023_34
Customer reports coolant level low message on dash or a coolant leak.
SFCC_MAY2023_44
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_27
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_28
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message âSmart Key Not Foundâ displayed on the instrument cluster
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75972
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_28
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message âSmart Key Not Foundâ displayed on the instrument cluster
SFCC_MAR2023_35
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75953
P6 Engine Primary belt shredding - MHEV only
SSM75954
P6 Engine Primary belt shredding - MHEV only
SSM75952
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75942
Key Remote Will Not Unlock/ Lock Vehicle And Smart Key Not Found Message Displayed
BIG5FEB23_28
P 6 ENGINE CAMSHAFT CARRIER
SFCC_FEB2023_14
P 6 ENGINE CAMSHAFT CARRIER
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Customer reports, Engine Light is on and engine running rough.
SSM75931
ENGINE MISFIRE
SSM75925
Oil Leak Transmission Oil Cooler Pipes
SSM75919
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75914
Engine Camshaft Carrier
SSM75914ATT1
Engine Camshaft Carrier
SSM75914ATT2
Engine Camshaft Carrier
SSM75914ATT3
Engine Camshaft Carrier
SFCC_JAN2023_15
P 6 ENGINE CAMSHAFT CARRIER
SSM75909
Malfunction Indicator Lamp
H426 UPS8822-4
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
H426 UPS8822-3
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
SSM75826
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75862
EV Mode not being available when selected by the driver (PHEV Engines)
SFCC_DEC2022_20
P6 ENGINE CAMSHAFT CARRIER HOLE
SFCC_DEC2022_36
Customer reports coolant level low message on dash or a coolant leak.
H426 UPS8822-1
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
H426 UPS8822-2
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
SFCC_NOV2022_31
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_OCT2022_23
Surround camera, 360 Park aid features are not operating
SSM75876ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75877
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75877ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75410
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75410ATT
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75823
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_18
Telematics â Unable to activate during PDI
SFCC_SEP2022_21
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
PIVI â Loss of GPS location and clock time
SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75185
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
SSM75728
USB STICK NOT RECOGNIZED
S004J
SOTA CAMPAIGN
SFCC_AUG2022_20
SOTA CAMPAIGN
SSM75745
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_44
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SFCC_MAR2022_48
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SSM75709
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75700
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SSM59597Attachme
Attachment.
SSM62038Attachme
Mongoose Update.
SSM589571
Image.
SSM589572
Image.
DVD13104
DVD software update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.