H537 UPS0525-2 11AUG25
Service Bulletin/Repair Instructions
Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
Vehicle report
2016 JAGUAR F-TYPE
Service bulletins
343 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
SSM76314 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76165
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
SSM75725
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75725ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SFCC_JUN2023_47
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75972
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM75909
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75745
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75559
Service Bulletin/Repair Instructions
Coolant leak from Thermostat
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_37
Service Bulletin/Repair Instructions
Convertible Top Inoperative (Stuck Closed)
SSM75557
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_40
Service Bulletin/Repair Instructions
Convertible Top Inoperative (Stuck Closed)
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
NAS19.07.011
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75405
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75036
Service Bulletin/Repair Instructions
Front and Rear Park aid & Park assist unavailable.
SSM74810
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74787
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74590
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74589
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74570
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74447
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
NAS1909013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SSM74557
Service Bulletin/Repair Instructions
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SSM74497
Service Bulletin/Repair Instructions
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0).
SSM74497Attachme
Service Bulletin/Repair Instructions
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0).
SFCC_AUG19_Slide
Service Bulletin/Repair Instructions
A Customer may report the headlights have small cracks on the lenses.
SSM74490
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74490Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC_JUL19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC-JUN19-Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide26
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide27
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
JTB00613NAS3
Service Bulletin/Repair Instructions
Paint delamination may be evident between the rocker moulding panel and the rear fender.
SFCC_APRIL19_Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74375
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SFCC_14MAR19_Sli
Service Bulletin/Repair Instructions
A Customer may report the headlights have small cracks on the lenses
SSM74160
Service Bulletin/Repair Instructions
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster.
SSM74304
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM74277
Service Bulletin/Repair Instructions
Rear cargo cover front rubber strip adrift.
SSM74277Attachme
Service Bulletin/Repair Instructions
Rear cargo cover front rubber strip adrift.
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74285
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74278
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74171
Service Bulletin/Repair Instructions
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74160Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74008
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008Attachme
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74090
Service Bulletin/Repair Instructions
A customer may present an F-Type exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
SSM74090Attachme
Service Bulletin/Repair Instructions
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
SSM72254
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74048
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM72498
Service Bulletin/Repair Instructions
Issue: Wheel stud failures (fractures).
SSM74038
Service Bulletin/Repair Instructions
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74060
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM74063
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
SSM74023
Service Bulletin/Repair Instructions
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74054
Service Bulletin/Repair Instructions
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report cracking of the micro headlamp lenses
SSM74000
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A Customer may report micro cracking of the headlamp lenses.
SSM73929
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SFCC_14JUN18_10_
Service Bulletin/Repair Instructions
A Customer may experience a coolant leak or engine overheat condition.
SSM73888
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73888 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
JTB00607NAS1
Service Bulletin/Repair Instructions
Scratches may be visible in the paintwork on the upper rear quarter panels or the rear quarter window frame seals may be damaged.
SSM73798
Service Bulletin/Repair Instructions
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
JTB00566NAS4
Service Bulletin/Repair Instructions
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
SSM73798.1
Service Bulletin/Repair Instructions
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM72302
Service Bulletin/Repair Instructions
Issue: B1412-96 being flagged in the Gateway Module
SSM72598
Service Bulletin/Repair Instructions
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed.
SSM73462
Service Bulletin/Repair Instructions
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
SFCC_10MAY18_17
Service Bulletin/Repair Instructions
A Customer may report that there is visible damage to the paintwork on the upper rear quarter panel area.
SSM73671
Service Bulletin/Repair Instructions
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).
SSM73814
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
SSM73824
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM73850
Service Bulletin/Repair Instructions
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.
SSM73844
Service Bulletin/Repair Instructions
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
SSM73813
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73813 Attachm
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73793
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73809
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
JTB00606NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
JTB00613NAS2
Service Bulletin/Repair Instructions
Paint delamination may be evident between the rocker moulding panel and the rear fender.
SFCC_08MAR18
Service Bulletin/Repair Instructions
Jaguar Land Rover Shop Foreman Conference Call
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
JTB00349NAS2
Service Bulletin/Repair Instructions
A clatter/knock/rattle noise may be heard from the engine.
SSM73542
Service Bulletin/Repair Instructions
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
SSM73511
Service Bulletin/Repair Instructions
Issue: Jaguar headlining cleaning products
SSM73700
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-09
Service Bulletin/Repair Instructions
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SFCC_14DEC17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73671 Attachm
Service Bulletin/Repair Instructions
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
SSM73661
Service Bulletin/Repair Instructions
Issue: A customer may present a vehicle where the rear number plate lamp requires replacing.
JTB00566NAS3
Service Bulletin/Repair Instructions
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
JTB00566NAS2
Service Bulletin/Repair Instructions
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
JTB00594NAS1
Service Bulletin/Repair Instructions
A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
JTB00492NAS3
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
SSM73633
Service Bulletin/Repair Instructions
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
SSM73520
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SSM58558
Service Bulletin/Repair Instructions
Issue: Submitting a Brake Noise EPQR
SSM73554
Service Bulletin/Repair Instructions
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
JTB00343NAS5
Service Bulletin/Repair Instructions
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
JTB00415NAS5
Service Bulletin/Repair Instructions
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
SSM73298
Service Bulletin/Repair Instructions
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
SSM73549
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
SSM73543
Service Bulletin/Repair Instructions
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
JTB00573NAS1
Service Bulletin/Repair Instructions
Situation: When installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking lever.
SSM72926
Service Bulletin/Repair Instructions
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
JTB00502NAS2
Service Bulletin/Repair Instructions
Situation: Vertical scratches may be evident on the door windows.
SSM73410
Service Bulletin/Repair Instructions
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
JTB00563NAS1
Service Bulletin/Repair Instructions
Situation: On manual transmission-equipped vehicles only, the engine may stall during a transmission downshift, occurring when the driver of the vehicle does not allow the clutch to fully retract during downshifting.
SSM73067
Service Bulletin/Repair Instructions
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
SSM73384
Service Bulletin/Repair Instructions
Issue: Rear differential oil leak evident from the pinion seal.
SSM73419
Service Bulletin/Repair Instructions
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
SSM73310
Service Bulletin/Repair Instructions
Issue: SIM card does not latch in SIM slot or cannot be read.
SSM73047
Service Bulletin/Repair Instructions
Premature clutch wear and poor clutch pedal feel
JTB00380NAS5
Service Bulletin/Repair Instructions
Inadequate A/C performance may be experienced with the compressor clutch
JTB00492NAS2
Service Bulletin/Repair Instructions
Auto Start-stop may be inoperative
SSM72369
Service Bulletin/Repair Instructions
Issue: Customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close.
JTB00537NAS1
Service Bulletin/Repair Instructions
Situation: The buzzing sound may be evident from the tweeter speakers.
JTB00532NAS1
Service Bulletin/Repair Instructions
Situation: The engine may experience idle fluctuation during cold start. The engine Malfunction Indicator Lamp (MIL) may be illuminated with P050B-93 set in the Powertrain Control Module (PCM).
JTB00423NAS2
Service Bulletin/Repair Instructions
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
6-329NAS2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
K410NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
6-321NAS2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
K405NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
SSM73028
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
SSM73060
Service Bulletin/Repair Instructions
Issue: The customer may express a concern where a buzzing sound can be heard from the tweeter speakers.
SSM72557
Service Bulletin/Repair Instructions
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
SSM73035
Service Bulletin/Repair Instructions
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
K410NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
K405NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE NO SERVICE INTERVAL REQUIRED MESSAGE IS DISPLAYED IN THE MESSAGE CENTER WHEN AN ENGINE SERVICE IS REQUIRED AFTER COVERING THE APPROPRIATE DISTANCE/TIME IN SERVICE.
JTB00343NAS4
Service Bulletin/Repair Instructions
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
JTB00380NAS4
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00506NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
SSM72875
Service Bulletin/Repair Instructions
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
JTB00380NAS3
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00506NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
JTB00415NAS4
Service Bulletin/Repair Instructions
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE [PCM]).
JTB-00502-NAS1
Service Bulletin/Repair Instructions
SITUATION: VERTICAL SCRATCHES MAY BE EVIDENT ON THE DOOR WINDOWS.
JTB-00498-NAS1
Service Bulletin/Repair Instructions
SITUATION: A HARSH GEAR ENGAGEMENT -- PARK-TO-DRIVE AND/OR NEUTRAL-TO-DRIVE -- MAY BE EVIDENT WHEN THE VEHICLE IS COLD (BELOW 68ºF / 20ºC).
SSM72821
Service Bulletin/Repair Instructions
ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.
SSM72824
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
SSM-72797
Service Bulletin/Repair Instructions
ISSUE: REPORT OF INTERMITTENT OR NO CAMERA IMAGE WHEN SELECTING REVERSE GEAR REAR, BLACK SCREEN.
JTB00417NAS3
Service Bulletin/Repair Instructions
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
JTB00267NAS2
Service Bulletin/Repair Instructions
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
JTB00492NAS1
Service Bulletin/Repair Instructions
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
SSM72779
Service Bulletin/Repair Instructions
ISSUE: VARIOUS CONCERNS MAY BE EXPERIENCED WHEN UPLOADING THE CAR CONFIGURATION FILE (CCF) TO A VEHICLE,. POSSIBLE CONCERNS ARE: THE CCF UPLOAD FAILS TO COMPLETE. CAR CONFIGURATION DIAGNOSTIC TROUBLE CODES (DTCS) ARE STORED AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. UNABLE TO START THE ENGINE AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. NO VALID SOURCES OF CCF SHOWN ON SYMPTOM DRIVEN DIAGNOSTICS (SDD).
SSM72770
Service Bulletin/Repair Instructions
ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE SAY WHAT THEY SEE/SAY A COMMAND FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED.
SSM72773
Service Bulletin/Repair Instructions
ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE.
SSM72293
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. CUSTOMER OR TECHNICIAN MAY ALSO SEE THE MESSAGE A/C SYSTEM IN HIBERNATION' CONDITION WAITING TO WAKE UP DISPLAYED ON THE TOUCH SCREEN.
SSM72768
Service Bulletin/Repair Instructions
ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
SSM72730
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY COMPLAIN THAT AFTER SETTING A SCREENSAVER IN THE TOUCH SCREEN, ON THE NEXT IGNITION CYCLE THE SCREENSAVER HAS RETURNED TO A BLANK SCREEN (THE SCREENSAVER WILL NOT SAVE). THIS IS LIKELY TO OCCUR IN VEHICLES WITH EITHER A LOW-LEVEL OR MID-LEVEL INFOTAINMENT SYSTEM WHICH IS NOT BRANDED AS MERIDIAN.
SSM72670
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES.
SSM72668
Service Bulletin/Repair Instructions
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER
JTB00471NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE DUE TO A PCM SOFTWARE ERROR CAUSING A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE.
SSM72642
Service Bulletin/Repair Instructions
TPMS SYSTEM MIS DIAGNOSED
JTB00472NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MAY INTERMITTENTLY FAIL TO START. CAUSE: THIS MAY BE CAUSED BY THE BATTERY JUNCTION BOX (BJB) CONNECTION NOT BEING TIGHTENED TO CORRECT TORQUE VALUE.
SSM72658
Service Bulletin/Repair Instructions
DIFFICULTY ACTIVATING TELEMATICS
SSM72206
Service Bulletin/Repair Instructions
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
SSM72617
Service Bulletin/Repair Instructions
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
SSM72631
Service Bulletin/Repair Instructions
BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS
JTB00432NAS3
Service Bulletin/Repair Instructions
VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO ENTERTAINMENT SYSTEM.
JTB00446NAS3
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
JTB00460NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA).
SSM72591
Service Bulletin/Repair Instructions
ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE.
SSM72486
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VOLTAGE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM.
SSM71966
Service Bulletin/Repair Instructions
ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION
JTB00443NAS2
Service Bulletin/Repair Instructions
SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE.
JTB00415NAS3
Service Bulletin/Repair Instructions
Loss Of Drive Or Flashing Gear Selector LED Indicator
6-248NAS (ISSUE
Service Bulletin/Repair Instructions
ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
SSM72508
Service Bulletin/Repair Instructions
ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI.
SSM72503
Service Bulletin/Repair Instructions
ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION.
JTB00357NAS1
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
K309NAS1
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72477
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER TO A FAULT WITH THE PRE, OR MID, OR POST CATALYST HEATED OXYGEN SENSOR: P0036, P0037, P0038, P0054, P0136, P013A, P013E, P0141, P0042, P0043, P0044, P0055, P0142, P0143, P0144, P0147, P0056, P0057, P0058, P0060, P013C, P014A, P0156, P0157, P0158, P0161, P0062, P0063, P0064, P0162, P0163, P0164, P0167 UPON DIAGNOSIS NO FAULT IS FOUND WITH THE WIRING HARNESS OR CONNECTOR AND THE FAULT IS DETERMINED TO BE WITH THE SENSOR (HAVING FOLLOWED THE DIAGNOSTIC INFORMATION AND HELP TEXT RELATING TO PCM CODES AS READ BY SDD). CAUSE: THE ROOT CAUSE HAS YET TO BE IDENTIFIED AND IS CURRENTLY UNDER INVESTIGATION
SSM72482
Service Bulletin/Repair Instructions
ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2.2 OF THE INCONTROL TOUCH MAP UPDATER RELEASED HAD THE ABOVE CONCERN.
JTB00443NAS1
Service Bulletin/Repair Instructions
SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE.
JTB00394NAS3
Service Bulletin/Repair Instructions
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72419
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER REPORTS THAT THEY CAN HEAR A CREAKING/TICKING NOISE WHILE DRIVING COMING FROM THE SEATBELT IN THEIR F-TYPE. CAUSE: IN THE AS-WORN CONDITION, THE SEATBELT WEBBING CAN COME IN CONTACT WITH THE SEAT MATERIAL. THIS CONDITION CAN BE PRESENT OR NOT DEPENDING ON OCCUPANT SIZE, SHAPE AND SEAT POSITION. UNDER DYNAMIC INPUTS, THE WEBBING CAN RUB ACROSS THE SEAT MATERIAL AND CREATING A CREAKING/TICKING NOISE IN SOME CASES.
SSM72394
Service Bulletin/Repair Instructions
ISSUE: 1. WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE HAVE BEEN ISOLATED REPORTS THAT NO ON-SCREEN MESSAGE WAS DISPLAYED TO CONFIRM THE CARD ACTIVATION HAD BEEN COMPLETED SUCCESSFULLY. 2. THE INCONTROL TOUCH MAP UPDATER SCREEN MAY FREEZE IF THE USER MINIMISES AND THEN MAXIMISES THE SCREEN DURING USE. THE USER IS UNABLE TO CONFIRM IF THE UPDATE HAS COMPLETED SUCCESSFULLY AND MUST THEN CLOSE THE INCONTROL TOUCH MAP UPDATER AND LAUNCH IT AGAIN. CAUSE: VERSION 2.0 OF THE INCONTROL TOUCH MAP UPDATER RELEASED IN SDD 142.03 HAD THE ABOVE CONCERNS.
SSM72415
Service Bulletin/Repair Instructions
ISSUE: AFTER USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO ACTIVATE TRANSPORTATION MODE ON A VEHICLE, A BATTERY DRAIN MAY BE EXPERIENCED. CAUSE: WHEN TRANSPORTATION MODE IS SELECTED, SDD FUNCTIONS CORRECTLY AND ACTIVATES TRANSPORTATION MODE BUT THEN SELECTS AN INCORRECT SETTING WHEN APPLYING THE MODE, WHICH CAUSES THE VEHICLE BATTERY DRAIN. NOTE: TAKING A VEHICLE OUT OF TRANSPORTATION MODE IS FUNCTIONING CORRECTLY ON SDD.
SSM71869
Service Bulletin/Repair Instructions
ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM72390
Service Bulletin/Repair Instructions
ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR.
6-271NAS
Service Bulletin/Repair Instructions
STEERING RACK TIE ROD ADJUSTMENT BAR LOCKING NUTS ARE TO INCORRECT TORQUE
K286NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR F-TYPE (X152) VEHICLES WHERE THE STEERING RACK TIE ROD ADJUSTMENT BAR LOCK NUTS ARE TO THE INCORRECT TORQUE SPECIFICATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
TB-286NAS1
Service Bulletin/Repair Instructions
JAGUAR: SOME VEHICLES HAVE AN INCORRECT TORQUE SPECIFICATION DUE TO STEERING RACK TIE ROD ADJUSTMENT BAR LOCK NUTS AND MUST BE CORRECTED. MODEL 2016 F-TYPE. *PE
TB-00415NAS2
Service Bulletin/Repair Instructions
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. MODEL 2014-16 F-TYPE (X152), 2013-15 XF (X250), XJ RANGE (X351. *PE
JTB-00419NAS-1
Service Bulletin/Repair Instructions
SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS.
SSM-71989
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS.
SSM-72302
Service Bulletin/Repair Instructions
ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION.
6-264NAS
Service Bulletin/Repair Instructions
VEHICLES MAY REQUIRE REAR TOW LINK ALIGNMENT
K280 UPS4315-1BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR F-TYPE (X152) VEHICLES WHICH REQUIRE A REAR TOE ALIGNMENT CHECK. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72219
Service Bulletin/Repair Instructions
ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E. LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD.
JTB00380NAS1
Service Bulletin/Repair Instructions
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
JTB00389NAS1
Service Bulletin/Repair Instructions
'Squeal' Noise From Rear Brakes - 380mm Brake Discs
JTB00399NAS1
Service Bulletin/Repair Instructions
Front End Panel Alignment
DVD140-00
Service Bulletin/Repair Instructions
Software Update.
SSM72114Attachme
Service Bulletin/Repair Instructions
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72035
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71803-3
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM72022
Service Bulletin/Repair Instructions
Seat Module DTC diagnostic help - Seats not moving in one direction
SSM51357
Service Bulletin/Repair Instructions
Fuel sender unit fault - incorrect diagnosis.
SSM72012
Service Bulletin/Repair Instructions
Incorrect diagnosis of Bluetooth connectivity
SSM71998
Service Bulletin/Repair Instructions
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
JTB00379NAS1
Service Bulletin/Repair Instructions
Front / Rear Lamp Condensation - Information Only
SSM71974
Service Bulletin/Repair Instructions
Diagnosing the BMS when DTC B11DB-87 is logged.
SSM71963
Service Bulletin/Repair Instructions
Front to rear power cable detachment from the through panel stud
SSM64857
Service Bulletin/Repair Instructions
Distorted Playback When Using iPod / iPhone. 13MY onwards.
SSM71803
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71951
Service Bulletin/Repair Instructions
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM71951Attachme
Service Bulletin/Repair Instructions
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
JTB00370NAS1
Service Bulletin/Repair Instructions
Condensation on Instrument Panel Center Vent
JTB00363NAS1
Service Bulletin/Repair Instructions
Carbon Ceramic Brake Caliper Color
SSM71887
Service Bulletin/Repair Instructions
Rear View Camera Display Missing Graphics
SSM71915
Service Bulletin/Repair Instructions
Instructions for jump starting vehicles with discharged battery?s
JTB00365NAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71832
Service Bulletin/Repair Instructions
Diagnostic process for Drivers Airbag Warning Light
JTB00349NAS1
Service Bulletin/Repair Instructions
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
SSM71803-2
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71822
Service Bulletin/Repair Instructions
New vehicle storage (Transit relay / Transit mode)
SSM71361
Service Bulletin/Repair Instructions
Diagnostic Concerns.
SSM71861
Service Bulletin/Repair Instructions
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
JTB00344NAS1
Service Bulletin/Repair Instructions
Earth Stud Repair on Aluminum Body
SSM71853
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71838
Service Bulletin/Repair Instructions
XF Diagnostic process for Day Night Mode Activation
SSM71830
Service Bulletin/Repair Instructions
108000 Ext. Trim/Accessories
JTB00346NAS1
Service Bulletin/Repair Instructions
Transit Protection / Wrapguard Staining
SSM71803-1
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71811
Service Bulletin/Repair Instructions
Steering Gear Transfer Pipe change
JTB00278NAS2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71790
Service Bulletin/Repair Instructions
Climate Control.
SSM70018
Service Bulletin/Repair Instructions
Transmission DTC P0780-94
JTB00257NAS3
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00258NAS2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71539
Service Bulletin/Repair Instructions
F-Type All centre vent operation concerns
SSM71498
Service Bulletin/Repair Instructions
Front drive shafts rubber boots split or damaged
SSM71400
Service Bulletin/Repair Instructions
Conver t ible t runk / boot l id won` t open
SSM71238
Service Bulletin/Repair Instructions
Exhaust sound enhancement vacuum pump
SSM71238Attachme
Service Bulletin/Repair Instructions
Exhaust sound enhancement vacuum pump
SSM70698
Service Bulletin/Repair Instructions
Bluetooth phone connectivity
SSM69078
Service Bulletin/Repair Instructions
Bluetooth issues after software updates.
SSM70338
Service Bulletin/Repair Instructions
Rear transport tow eye being left in place or not discarded
SSM70358
Service Bulletin/Repair Instructions
Centre vent sticking
SSM70058
Service Bulletin/Repair Instructions
Vehicle Communication Device fails to communicate
SSM69458-2
Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen
SSM69518-2
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
JTB00314NAS1
Service Bulletin/Repair Instructions
Headlamp Inner Lens Stain.
SSM69458
Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen
SSM69518
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
DVD136-1
Service Bulletin/Repair Instructions
the DVD software update
SSM68918
Service Bulletin/Repair Instructions
Run in specification for new A/C compressors - all models
SSM69038
Service Bulletin/Repair Instructions
HVAC Evaporator Data Requested Upon Replacement
JTB00311NAS1
Service Bulletin/Repair Instructions
Climate Control System Odor.
SSM68358
Service Bulletin/Repair Instructions
Audio System Speaker Diagnosis
SSM68217
Service Bulletin/Repair Instructions
Fuel Filler Flap not lockable
SSM67937
Service Bulletin/Repair Instructions
Blind Spot Monitor Not Available Warning Message
SSM67917
Service Bulletin/Repair Instructions
Vehicle seat memory module logs U1A4C 00
SSM67957
Service Bulletin/Repair Instructions
Clarification of Correct Rear Damper Module Build
SSM67957Attachme
Service Bulletin/Repair Instructions
Clarification of Correct Rear Damper Module Build
SSM66717-2
Service Bulletin/Repair Instructions
Suspension Knock / Creak from rear of Vehicle
SSM66537-2
Service Bulletin/Repair Instructions
Rear Storage Box Door Opens When Locking Vehicle
SSM66537Attachme
Service Bulletin/Repair Instructions
Rear Storage Box Door Opens When Locking Vehicle
SSM66737
Service Bulletin/Repair Instructions
Flagged - Various instrument cluster
SSM66797
Service Bulletin/Repair Instructions
When Hood Stowed - Contact / Rubbing Against Hood
SSM66797Attachme
Service Bulletin/Repair Instructions
When Hood Stowed - Contact / Rubbing Against Hood
SSM66717
Service Bulletin/Repair Instructions
Suspension Knock / Creak from rear of Vehicle
SSM65537
Service Bulletin/Repair Instructions
Door to Bonnet Profile Foul Condition
SSM65537Attachme
Service Bulletin/Repair Instructions
Door to Bonnet Profile Foul Condition
SSM66537
Service Bulletin/Repair Instructions
Rear Storage Box Door Opens When Locking Vehicle
SSM66637
Service Bulletin/Repair Instructions
Charging a vehicle fitted with Battery monitoring system
SSM66297
Service Bulletin/Repair Instructions
Hood / Bonnet Close Correct Method
SSM66297Attachme
Service Bulletin/Repair Instructions
Hood / Bonnet Close Correct Method
SSM65997
Service Bulletin/Repair Instructions
Oxygen sensor DTC`s
SSM65997Attachme
Service Bulletin/Repair Instructions
Oxygen sensor DTC`s
SSM65797
Service Bulletin/Repair Instructions
Main Volume Knob / Radio Power Button Operation
SSM65737
Service Bulletin/Repair Instructions
Date Format - Does not retain MM/DD/YYYY setting
SSM66117
Service Bulletin/Repair Instructions
Chassis/Body Noises
SSM64797
Service Bulletin/Repair Instructions
Water Ingress Diagnostic (Trunk)
SSM64797Attachme
Service Bulletin/Repair Instructions
Water Ingress Diagnostic (Trunk)
SSM65437
Service Bulletin/Repair Instructions
DTC P026A on Supercharged Engines only
SSM65437Attachme
Service Bulletin/Repair Instructions
DTC P026A on Supercharged Engines only
SSM64737
Service Bulletin/Repair Instructions
Entertainment Systems.
SSM44191
Service Bulletin/Repair Instructions
Check customers phone compatibility using the Jaguar.
SSM64757
Service Bulletin/Repair Instructions
Seat belt / seat guide latching information.
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.