E002 - 20JUL26
Service Bulletin/Repair Instructions
Exhaust System Oxygen (O2) Sensors - Extended Warranty
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
E002 - 20JUL26
Exhaust System Oxygen (O2) Sensors - Extended Warranty
H537 UPS0525-2 11AUG25
Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_DEC2024_48
Low coolant light on or smell of coolant from engine area.
SSM76165
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_NOV2024_32
The engine cooling pump has a visible coolant leak.
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SFCC_SEP2024_45
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
SSM75725
MISFIRE OR ROUGH RUNNING
SSM75725ATT
MISFIRE OR ROUGH RUNNING
SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75972
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_29
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative â it does not update with location, does not display any weather-related information and will not recover with new software or hardware.
JLRTB02102NAS2
Engine Oil Leak From Cylinder Head
SSM75925
Oil Leak Transmission Oil Cooler Pipes
SSM75919
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Malfunction Indicator Lamp
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM75646
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SFCC_SEP2022_21
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
PIVI â Loss of GPS location and clock time
SSM75728
USB STICK NOT RECOGNIZED
JLRTB02102NAS1
Engine Oil Leak From Cylinder Head
SFCC_MAY2022_18
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75745
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_17
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_29
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_APR2022_41
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_33
Thermostat coolant leak
SFCC_MAR2022_44
A customer may report a rattle tyle noise from the front seat base area.
SSM75700
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_37
AJ20-P4 engine- Coolant leak from Thermostat
BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay.
BIG5DEC21_27B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
SSM75559
Coolant leak from Thermostat
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_30
Transmission fluid leaks
SFCC_OCT2021_37
Convertible Top Inoperative (Stuck Closed)
SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_16
NON-START
SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_40
Convertible Top Inoperative (Stuck Closed)
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Check Engine MIL is illuminated.
SFCC_MAY2021_25
Navigation displays current location as Berlin, Germany.
SFCC_MAY2021_35
Check Engine MIL is illuminated.
SFCC_MAY2021_44
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75412
Smart key inoperative
SSM75405
Malfunction Indicator Lamp
SFCC_APR2021_18
Infotainment Updates
SFCC_APR2021_20
IMC Update 21A will not install
SFCC_APR2021_21
Customer is unable to log into InControl Account after account creation
SFCC_APR2021_22
Customer received âunknown errorâ when trying to log into Pivi profile
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SSM59597Attachme
Attachment.
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_23
Automatic High Beam Disabled
SFCC_MAR2021_27
Navigation Voice Control does not function
SFCC_FEB2021_33
Check Engine MIL
SFCC_FEB2021_34
Check Engine MIL
SSM75285
Pivi Pro navigation map data fails to install from USB device to vehicle
SSM75285ATT
Pivi Pro navigation map data fails to install from USB device to vehicle
SSM75210
Auto day / night backlight not working as expected.
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
JLRTB02062NAS1
Loss of Instrument Panel Cluster (IPC) Trip Information and Customer Personalization Settings
UPS4920-1bNAS2
Engine may stall on return to idle from a low-speed, low-load manoeuver. The stall results in a flashing 'D' on the Instrument Panel Cluster and the engine must be restarted.
SFCC_OCT2020_35
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
The Check Engine Lamp is illuminated.
NAS20.09.008
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the engine may stall on return to idle from a low-speed, low-load manoeuver. The stall results in a flashing 'D' on the Instrument Panel Cluster and the engine must be restarted.
SFCC_SEP2020_10
To improve engine idle speed control and prevent a flashing âDâ on the gear selector affected vehicles will require a software update to the PCM.
SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_28
The engine speed dips when slowing down and there is a flashing "D".
SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down.
UPS4920-1BNAS1
ENGINE MAY STALL ON RETURN TO IDLE FROM A LOW SPEED, LOW LOAD MANOEUVER. THE STALL RESULTS IN A FLASHING 'D' ON THE INSTRUMENT PANEL CLUSTER AND THE ENGINE MUST BE RESTARTED.
SSM75015
TFT Instrument Cluster Display Does Not Retain Personalisation Settings
SFCC Jul20_7
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
H291NAS2
EXCESSIVE ENGINE COOLING FAN NOISE
NAS20.06.003_2
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_JUN2020_18
There is a noise from the front of the car.
SFCC_JUN2020_23
There is a noise from the engine.
SSM74857
Suspended Campaign H291
H291NAS1
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE
NAS20.06.003
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_30
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_APR20_PG35
A customer may report that the front license plate plinth (bracket) is fitted to the vehicle and that they do not want/need a front license plate.
JTB00380NAS1
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
JTB00389NAS1
'Squeal' Noise From Rear Brakes - 380mm Brake Discs
JTB00399NAS1
Front End Panel Alignment
SSM72114
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72114Attachme
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72082
Twin Solenoid(TS) starter motor diagnosis
SSM72082Attachme
Twin Solenoid(TS) starter motor diagnosis
SSM72038
Partial Delamination of Door/Rear Window finisher
SSM72041
Guidelines for Submitting a Steering system Noise EPQR
SSM72035
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
SSM71803-3
Gen 2.1 Touch screen display recovery process
SSM72022
Seat Module DTC diagnostic help - Seats not moving in one direction
SSM51357
Fuel sender unit fault - incorrect diagnosis.
SSM72012
Incorrect diagnosis of Bluetooth connectivity
SSM71998
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
JTB00379NAS1
Front / Rear Lamp Condensation - Information Only
SSM71974
Diagnosing the BMS when DTC B11DB-87 is logged.
SSM71963
Front to rear power cable detachment from the through panel stud
SSM64857
Distorted Playback When Using iPod / iPhone. 13MY onwards.
SSM71803
Gen 2.1 Touch screen display recovery process
SSM72101
water beading across the surface of the convertible hood
SSM72101Attachme
water beading across the surface of the convertible hood
SSM71951
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM71951Attachme
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
JTB00370NAS1
Condensation on Instrument Panel Center Vent
JTB00363NAS1
Carbon Ceramic Brake Caliper Color
SSM71887
Rear View Camera Display Missing Graphics
SSM71915
Instructions for jump starting vehicles with discharged battery?s
SSM71832
Diagnostic process for Drivers Airbag Warning Light
JTB00349NAS1
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
SSM71803-2
Gen 2.1 Touch screen display recovery process
SSM71822
New vehicle storage (Transit relay / Transit mode)
SSM71361
Diagnostic Concerns.
SSM71861
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
JTB00344NAS1
Earth Stud Repair on Aluminum Body
SSM71853
Remote Function Actuator Module (RFA) hardware recovery process
SSM71838
XF Diagnostic process for Day Night Mode Activation
SSM71830
108000 Ext. Trim/Accessories
JTB00346NAS1
Transit Protection / Wrapguard Staining
SSM71803-1
Gen 2.1 Touch screen display recovery process
SSM71811
Steering Gear Transfer Pipe change
SSM71790
Climate Control.
SSM70018
Transmission DTC P0780-94
SSM71539
F-Type All centre vent operation concerns
SSM71498
Front drive shafts rubber boots split or damaged
SSM71400
Conver t ible t runk / boot l id won` t open
SSM71238
Exhaust sound enhancement vacuum pump
SSM71238Attachme
Exhaust sound enhancement vacuum pump
SSM70698
Bluetooth phone connectivity
SSM69078
Bluetooth issues after software updates.
SSM70338
Rear transport tow eye being left in place or not discarded
SSM70358
Centre vent sticking
SSM70058
Vehicle Communication Device fails to communicate
SSM69458-2
Unable to select preferences on the touch screen
SSM69518-2
Unable to save navigation co-ordinates
JTB00314NAS1
Headlamp Inner Lens Stain.
SSM69458
Unable to select preferences on the touch screen
SSM69518
Unable to save navigation co-ordinates
DVD136-1
the DVD software update
SSM68918
Run in specification for new A/C compressors - all models
SSM69038
HVAC Evaporator Data Requested Upon Replacement
JTB00311NAS1
Climate Control System Odor.
SSM68358
Audio System Speaker Diagnosis
SSM68217
Fuel Filler Flap not lockable
SSM67937
Blind Spot Monitor Not Available Warning Message
SSM67917
Vehicle seat memory module logs U1A4C 00
SSM67957
Clarification of Correct Rear Damper Module Build
SSM67957Attachme
Clarification of Correct Rear Damper Module Build
SSM66717-2
Suspension Knock / Creak from rear of Vehicle
SSM66537-2
Rear Storage Box Door Opens When Locking Vehicle
SSM66537Attachme
Rear Storage Box Door Opens When Locking Vehicle
SSM66737
Flagged - Various instrument cluster
SSM66797
When Hood Stowed - Contact / Rubbing Against Hood
SSM66797Attachme
When Hood Stowed - Contact / Rubbing Against Hood
SSM66717
Suspension Knock / Creak from rear of Vehicle
SSM65537
Door to Bonnet Profile Foul Condition
SSM65537Attachme
Door to Bonnet Profile Foul Condition
SSM66537
Rear Storage Box Door Opens When Locking Vehicle
SSM66637
Charging a vehicle fitted with Battery monitoring system
SSM66297
Hood / Bonnet Close Correct Method
SSM66297Attachme
Hood / Bonnet Close Correct Method
SSM65997
Oxygen sensor DTC`s
SSM65997Attachme
Oxygen sensor DTC`s
SSM65797
Main Volume Knob / Radio Power Button Operation
SSM65737
Date Format - Does not retain MM/DD/YYYY setting
SSM66117
Chassis/Body Noises
SSM64797
Water Ingress Diagnostic (Trunk)
SSM64797Attachme
Water Ingress Diagnostic (Trunk)
SSM65437
DTC P026A on Supercharged Engines only
SSM65437Attachme
DTC P026A on Supercharged Engines only
SSM64737
Entertainment Systems.
SSM44191
Check customers phone compatibility using the Jaguar.
SSM64757
Seat belt / seat guide latching information.
SSM62038Attachme
Mongoose Update.
SSM589571
Image.
SSM589572
Image.
DVD13104
DVD software update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.