SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
Vehicle report
2016 JAGUAR XE
Service bulletins
101 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JUN2023_47
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75964
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SFCC_MAY2022_30
Service Bulletin/Repair Instructions
MIL on, DEF light on, having to program PCM or update PCM as stated on TOPIx.
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SSM75559
Service Bulletin/Repair Instructions
Coolant leak from Thermostat
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SSM75557
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75133
Service Bulletin/Repair Instructions
MIL on the Instrument Cluster
SSM75036
Service Bulletin/Repair Instructions
Front and Rear Park aid & Park assist unavailable.
SSM75082
Service Bulletin/Repair Instructions
Service replacement engines may require a balance shaft update prior to fitment.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC_JUN2020_19
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
SFCC_MAY2020_27
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SSM74814
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74814_Attach
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above
SSM74810
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SFCC_APR20_PG21
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74787
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
JLRTB02006NAS1
Service Bulletin/Repair Instructions
The air flow from the front air vents has become reduced.
JTB00677NAS2
Service Bulletin/Repair Instructions
An oil leak from underneath the vehicle may be evident. Upon further inspection, the leak may be found to be from the transmission.
SSM74447
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
JTB00591NAS3
Service Bulletin/Repair Instructions
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Oyster color seat trim.
JTB00664NAS3
Service Bulletin/Repair Instructions
A customer may express a concern that the auto stop/start system does not function as expected.
SFCC-JUN19-Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide26
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide27
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report "Hood Open" message displays on IP with hood closed.
SSM72598
Service Bulletin/Repair Instructions
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed.
JTB00640NAS1
Service Bulletin/Repair Instructions
A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection, water may be found to be trapped in the door(s).
SSM73814
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
SFCC_08MAR18
Service Bulletin/Repair Instructions
Jaguar Land Rover Shop Foreman Conference Call
SSM73781
Service Bulletin/Repair Instructions
The Image Processing Module A (IPMA)has not been updated to latest level software.
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
SFCC_14DEC17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
JTB00593NAS2
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
SSM73588
Service Bulletin/Repair Instructions
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
6-349NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.
SSM72926
Service Bulletin/Repair Instructions
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
H017NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
JTB00542NAS1
Service Bulletin/Repair Instructions
Oil leak from transmission threaded boss
K436NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.
K436NAS1
Service Bulletin/Repair Instructions
Luggage compartment lid clash to bumper.
JTB00534NAS
Service Bulletin/Repair Instructions
Situation: The windows may not lower/raise when using the driver's door switchpack. Upon diagnosis, Diagnostic Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM).
SSM72763 (ISSUE
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A WARNING LIGHT IS ILLUMINATED ON THE INSTRUMENR PACK, MAY EFFECT VEHICLES UP TO VIN. 950646.
SSM72791
Service Bulletin/Repair Instructions
ISSUE: ENGINE DOES NOT CRANK, DTC U0300 00 LOGGED EITHER IN THE BODY CONTROL MODULE (BCM), OR POWERTRAIN CONTROL MODULE (PCM) AND TRANSMISSION CONTROL MODULE (TCM), WITH GATEWAY MODULE (GWM) AND VARIOUS OTHER ELECTRONIC CONTROL UNITS (ECUS) SHOWING AS OFFLINE IN NETWORK INTEGRITY TEST ON SYMPTOM DRIVEN DIAGNOSTICS (SDD) MACHINE.
SSM72557
Service Bulletin/Repair Instructions
WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN.
SSM72779
Service Bulletin/Repair Instructions
ISSUE: VARIOUS CONCERNS MAY BE EXPERIENCED WHEN UPLOADING THE CAR CONFIGURATION FILE (CCF) TO A VEHICLE,. POSSIBLE CONCERNS ARE: THE CCF UPLOAD FAILS TO COMPLETE. CAR CONFIGURATION DIAGNOSTIC TROUBLE CODES (DTCS) ARE STORED AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. UNABLE TO START THE ENGINE AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. NO VALID SOURCES OF CCF SHOWN ON SYMPTOM DRIVEN DIAGNOSTICS (SDD).
SSM72763
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A WARNING LIGHT IS ILLUMINATED ON THE INSTRUMENT PACK, MAY EFFECT VEHICLES UP TO VIN. 950646.
SSM72770
Service Bulletin/Repair Instructions
ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE SAY WHAT THEY SEE/SAY A COMMAND FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED.
SSM72773
Service Bulletin/Repair Instructions
ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE.
SSM72768
Service Bulletin/Repair Instructions
ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
SSM72758
Service Bulletin/Repair Instructions
ISSUE: EXCESSIVE VIBRATION OF VEHICLE AND EXHAUST SYSTEM WHEN STATIONARY AT IDLE.
SSM72354
Service Bulletin/Repair Instructions
AEB (Automated Emergency Braking) Initializing Displayed - Instrument Cluster displays AEB initializing message (Image Processing Module A (IPMA) - DTC C1001-49 Flagged)
JTB00379NAS1
Service Bulletin/Repair Instructions
Front / Rear Lamp Condensation - Information Only
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.