JLRP00257
Service Bulletin/Repair Instructions
Extended warranty on DMTL Pumps 2020MY to 2021MY.
Vehicle report
2021 JAGUAR XE
Service bulletins
146 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
S014SOTA4.1.1v3
Service Bulletin/Repair Instructions
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SSM76103
Service Bulletin/Repair Instructions
No Power Steering Assistance at Start of Drive Cycle â ADAS Warning
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SSM75813
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
S012 SOTAOS4.1.0
Service Bulletin/Repair Instructions
Driving Assistance and Vehicle Dynamics updates
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING
SSM76038
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
S010SOTA4.0.0V3
Service Bulletin/Repair Instructions
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_47
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
H440
Service Bulletin/Repair Instructions
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
H4395
Service Bulletin/Repair Instructions
Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and PIVI.
SSM76010
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
H352v3
Service Bulletin/Repair Instructions
The engine will not start due to a communication issue between the Instrument Panel Cluster Control Module(IPC) and the Body Control Module (Body Control Module (BCM)).
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_MAR2023_35
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75964
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75953
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SSM75954
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75925
Service Bulletin/Repair Instructions
Oil Leak Transmission Oil Cooler Pipes
SSM75919
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SSM75823
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75826
Service Bulletin/Repair Instructions
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826ATT
Service Bulletin/Repair Instructions
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75617
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_21
Service Bulletin/Repair Instructions
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
Service Bulletin/Repair Instructions
PIVI â Loss of GPS location and clock time
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SSM75849
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75728
Service Bulletin/Repair Instructions
USB STICK NOT RECOGNIZED
S004J
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_20
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SFCC_JUN2022_33
Service Bulletin/Repair Instructions
Transfer Case Judder with Steering Input Applied
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_31
Service Bulletin/Repair Instructions
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
SSM75745
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SSM75725
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SSM75725ATT
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_29
Service Bulletin/Repair Instructions
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_33
Service Bulletin/Repair Instructions
Thermostat coolant leak
SSM75709
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75700
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75682
Service Bulletin/Repair Instructions
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_37
Service Bulletin/Repair Instructions
AJ20-P4 engine- Coolant leak from Thermostat
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75559
Service Bulletin/Repair Instructions
Coolant leak from Thermostat
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches â Seats not moving
SSM75623
Service Bulletin/Repair Instructions
Noise from R/H rear or water ingress into the luggage compartment.
PIVI IP31
Service Bulletin/Repair Instructions
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_30
Service Bulletin/Repair Instructions
Transmission fluid leaks
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75557
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_16
Service Bulletin/Repair Instructions
NON-START
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SSM75488
Service Bulletin/Repair Instructions
MHEV 48V Battery SoC (state of charge) Discharging Issues
SFCC_JUL2021_39
Service Bulletin/Repair Instructions
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_28
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_34
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SSM75443
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed When Washer Bottle Full
SFCC_MAY2021_44
Service Bulletin/Repair Instructions
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75412
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75405
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
NAS21.05.005
Service Bulletin/Repair Instructions
When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or 'Unable to Connect (015)' error message may be displayed on the touchscreen.
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_21
Service Bulletin/Repair Instructions
Customer is unable to log into InControl Account after account creation
SFCC_APR2021_22
Service Bulletin/Repair Instructions
Customer received âunknown errorâ when trying to log into Pivi profile
SFCC_APR2021_27
Service Bulletin/Repair Instructions
There was a flashing D when slowing to a stop.
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_23
Service Bulletin/Repair Instructions
Automatic High Beam Disabled
SFCC_MAR2021_27
Service Bulletin/Repair Instructions
Navigation Voice Control does not function
SFCC_MAR2021_40
Service Bulletin/Repair Instructions
Floor Ground Stud Corrosion
SFCC_FEB2021_30
Service Bulletin/Repair Instructions
Rattle From Engine Bay
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SSM75285
Service Bulletin/Repair Instructions
Pivi Pro navigation map data fails to install from USB device to vehicle
SSM75285ATT
Service Bulletin/Repair Instructions
Pivi Pro navigation map data fails to install from USB device to vehicle
SSM75291
Service Bulletin/Repair Instructions
A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely with potential to cause excessive battery drain or a completely discharged vehicle battery.
SSM75291ATT1
Service Bulletin/Repair Instructions
A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely with potential to cause excessive battery drain or a completely discharged vehicle battery.
SSM75291ATT2
Service Bulletin/Repair Instructions
A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely with potential to cause excessive battery drain or a completely discharged vehicle battery.
SSM75280
Service Bulletin/Repair Instructions
Wifi, Incontrol App, Telematics not found.
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_DEC2020_26
Service Bulletin/Repair Instructions
There is a rattle noise coming from the engine bay.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75133
Service Bulletin/Repair Instructions
MIL on the Instrument Cluster
SFCC_OCT2020_35
Service Bulletin/Repair Instructions
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_SEP2020_27
Service Bulletin/Repair Instructions
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
Service Bulletin/Repair Instructions
There is a squeak from the engine at startup or shut down.
SFCC Jul20_7
Service Bulletin/Repair Instructions
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
JLRTB02044NAS1
Service Bulletin/Repair Instructions
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
H291NAS2
Service Bulletin/Repair Instructions
EXCESSIVE ENGINE COOLING FAN NOISE
NAS20.06.003_2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_JUN2020_18
Service Bulletin/Repair Instructions
There is a noise from the front of the car.
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SSM74857
Service Bulletin/Repair Instructions
Suspended Campaign H291
NAS20.06.003
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_29
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
JTB00600NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
SSM73588
Service Bulletin/Repair Instructions
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
JTB00379NAS1
Service Bulletin/Repair Instructions
Front / Rear Lamp Condensation - Information Only
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.