Vehicle report

2022 JAGUAR XE

Compare every JAGUAR XE yearNHTSA and EPA records

Service bulletins

100 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S014SOTA4.1.1v3

Service Bulletin/Repair Instructions

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.

SFCC_NOV2023_30

Service Bulletin/Repair Instructions

Startup battery keeps draining / Vehicle will not start

SSM76103

Service Bulletin/Repair Instructions

No Power Steering Assistance at Start of Drive Cycle – ADAS Warning

SSM75813

Service Bulletin/Repair Instructions

Weather and Park & Pay Apps disappear after PIVI update

WACCSEP23_6

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start

SFCC_AUG2023_46

Service Bulletin/Repair Instructions

Lack of power, MIL on.

SSM76038

Service Bulletin/Repair Instructions

Vehicle Will Not Charge

S010SOTA4.0.0V3

Service Bulletin/Repair Instructions

Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.

SFCC_JUN2023_47

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SSM76023

Service Bulletin/Repair Instructions

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

H440

Service Bulletin/Repair Instructions

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.

SSM76010

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SFCC_APR2023_32

Service Bulletin/Repair Instructions

Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.

SFCC_MAR2023_35

Service Bulletin/Repair Instructions

ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV

SSM75964

Service Bulletin/Repair Instructions

Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present

SSM75953

Service Bulletin/Repair Instructions

P6 Engine Primary belt shredding - MHEV only

SSM75954

Service Bulletin/Repair Instructions

P6 Engine Primary belt shredding - MHEV only

SFCC_FEB2023_36

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and poor cabin heating.

SFCC_FEB2023_38

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and engine running rough.

SSM75925

Service Bulletin/Repair Instructions

Oil Leak Transmission Oil Cooler Pipes

SSM75919

Service Bulletin/Repair Instructions

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

SSM75909

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp

SFCC_OCT2022_34

Service Bulletin/Repair Instructions

Customer reports that low coolant lamp on, coolant leak.

SSM75823

Service Bulletin/Repair Instructions

Chassis Control Module (CHCM) Suspension Warning on Cluster

SSM75826

Service Bulletin/Repair Instructions

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

SSM75826ATT

Service Bulletin/Repair Instructions

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

SSM75617

Service Bulletin/Repair Instructions

NEAR FIELD SENSING FEATURE DEGRADATION

SSM75804

Service Bulletin/Repair Instructions

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

SSM75856

Service Bulletin/Repair Instructions

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

SFCC_SEP2022_18

Service Bulletin/Repair Instructions

Telematics – Unable to activate during PDI

SFCC_SEP2022_21

Service Bulletin/Repair Instructions

USB stick not recognized when inserted into the Front Portable Media Interface Panel

SFCC_SEP2022_22

Service Bulletin/Repair Instructions

PIVI – Loss of GPS location and clock time

SFCC_SEP2022_31

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_SEP2022_32

Service Bulletin/Repair Instructions

Following an auto stop/start event the gear selector displays ‘N’ (Neutral) without any transmission selector operation. “D” (Drive) selectable only after ‘P’ (Park) or ‘R’ (Reverse) is selected.

SSM75849

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75849ATT

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75728

Service Bulletin/Repair Instructions

USB STICK NOT RECOGNIZED

S004J

Service Bulletin/Repair Instructions

SOTA CAMPAIGN

SFCC_AUG2022_20

Service Bulletin/Repair Instructions

SOTA CAMPAIGN

SFCC_AUG2022_35

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_AUG2022_36

Service Bulletin/Repair Instructions

Following an auto stop/start event the gear selector displays ‘N’ (Neutral) without any transmission selector operation. “D” (Drive) selectable only after ‘P’ (Park) or ‘R’ (Reverse) is selected.

SFCC_JUN2022_29

Service Bulletin/Repair Instructions

8HP45 8-speed transmission selector lever displays ‘N’ (Neutral) after auto stop/start event.

SFCC_JUN2022_32

Service Bulletin/Repair Instructions

Driveline Noise or Vibration

SFCC_JUN2022_33

Service Bulletin/Repair Instructions

Transfer Case Judder with Steering Input Applied

SSM75718

Service Bulletin/Repair Instructions

NEUTRAL (N) DISPLAYED AFTER STOP/START EVENT.

SFCC_MAY2022_18

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_MAY2022_27

Service Bulletin/Repair Instructions

Customer concern will be following an auto stop/start event the gear selector displays ‘N’ (Neutral) upon restart.

SFCC_MAY2022_31

Service Bulletin/Repair Instructions

Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed

SSM75745

Service Bulletin/Repair Instructions

ENGINE MISFIRE OR ROUGH RUNNING

SSM75725

Service Bulletin/Repair Instructions

ENGINE MISFIRE OR ROUGH RUNNING

SSM75725ATT

Service Bulletin/Repair Instructions

ENGINE MISFIRE OR ROUGH RUNNING

SFCC_APR2022_17

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_APR2022_18

Service Bulletin/Repair Instructions

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

SFCC_APR2022_29

Service Bulletin/Repair Instructions

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster

SOTACRS002

Service Bulletin/Repair Instructions

Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver Condition Monitor, Traffic Sign Recognition, Automatic Emergency Braking, All Terrain Progress Control

SFCC_MAR2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_MAR2022_33

Service Bulletin/Repair Instructions

Thermostat coolant leak

SSM75709

Service Bulletin/Repair Instructions

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

SSM75700

Service Bulletin/Repair Instructions

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

SFCC_FEB2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SSM75682

Service Bulletin/Repair Instructions

Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.

SFCC_JAN2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_JAN2022_46

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

SFCC_DEC2021_20

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_DEC2021_37

Service Bulletin/Repair Instructions

AJ20-P4 engine- Coolant leak from Thermostat

BIG5DEC21_27A

Service Bulletin/Repair Instructions

Voice guidance concerns when using Apple CarPlay.

SSM75559

Service Bulletin/Repair Instructions

Coolant leak from Thermostat

SSM75619

Service Bulletin/Repair Instructions

Seat mounted seat switches – Seats not moving

SSM75623

Service Bulletin/Repair Instructions

Noise from R/H rear or water ingress into the luggage compartment.

SSM75622

Service Bulletin/Repair Instructions

Fuel Flap locking not working.

PIVI IP31

Service Bulletin/Repair Instructions

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

SFCC_NOV2021_25

Service Bulletin/Repair Instructions

Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard

BIG5NOV21_41A

Service Bulletin/Repair Instructions

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.

SFCC_OCT2021_30

Service Bulletin/Repair Instructions

Transmission fluid leaks

SFCC_OCT2021_31

Service Bulletin/Repair Instructions

Timing chain replacement VVT Service Part Incorrectly Boxed

SFCC_OCT2021_42

Service Bulletin/Repair Instructions

Seat Recliner Motor Inoperative

SFCC_OCT2021_43

Service Bulletin/Repair Instructions

Seat Power Fore/Aft Motor Inoperative

SFCC_OCT2021_44

Service Bulletin/Repair Instructions

Seat Power Height Adjustment Motor Inoperative

SSM75557

Service Bulletin/Repair Instructions

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

SFCC_AUG2021_32

Service Bulletin/Repair Instructions

Key remote functions and/or passive entry stopped working.

SFCC_AUG2021_33

Service Bulletin/Repair Instructions

Connectivity functions are no longer working.

SFCC_AUG2021_34

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_AUG2021_37

Service Bulletin/Repair Instructions

Customer States engine runs rough with MIL illuminated.

SFCC_AUG2021_38

Service Bulletin/Repair Instructions

Customer states harsh shift, transmission warning lamp.

SFCC_AUG2021_39

Service Bulletin/Repair Instructions

– Customer states check engine light is illuminated.

SFCC_JUN2021_28

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_JUN2021_29

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

SFCC_MAY2021_34

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_MAY2021_35

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

SSM75443

Service Bulletin/Repair Instructions

Washer Fluid Low Message Displayed When Washer Bottle Full

SFCC_MAY2021_44

Service Bulletin/Repair Instructions

A customer may report a rattle noise coming from the front seat area.

SFCC_MAY2021_46

Service Bulletin/Repair Instructions

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

SSM59597Attachme

Service Bulletin/Repair Instructions

Attachment.

JTB00600NAS1

Service Bulletin/Repair Instructions

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

SSM73588

Service Bulletin/Repair Instructions

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.

JTB00379NAS1

Service Bulletin/Repair Instructions

Front / Rear Lamp Condensation - Information Only

SSM62038Attachme

Service Bulletin/Repair Instructions

Mongoose Update.

SSM589571

Service Bulletin/Repair Instructions

Image.

SSM589572

Service Bulletin/Repair Instructions

Image.

DVD13104

Service Bulletin/Repair Instructions

DVD software update

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.