SSM76412 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76412 - 10MAR26
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76165
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_NOV2024_32
The engine cooling pump has a visible coolant leak.
SSM59597Attachme
Attachment.
JTB00619NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM74375
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SSM74278
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM72307
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
JTB00619NAS2
The reissue replaces all previous version. Please destroy all previous versions.
JTB00619NAS2.1
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.2
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM72498
Issue: Wheel stud failures (fractures).
SSM74023
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SFCC_09AUG18_REV
A customer may report "Hood Open" message displays on IP with hood closed.
SSM71538 Attachm
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM73824
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
JTB00619NAS1
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
SFCC_08MAR18
Jaguar Land Rover Shop Foreman Conference Call
SFCC_14DEC17
Presentation from Dealer Shop Foreman Conference Call
SSM73520
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SSM58558
Issue: Submitting a Brake Noise EPQR
SSM72926
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
SSM73384
Issue: Rear differential oil leak evident from the pinion seal.
SSM73419
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
JTB00217NAS2
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
SSM72824
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
JTB00411NAS-2
SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW.
JTB00411NAS2
Situation: The door exterior aluminum finishers may exhibit discoloration.
SSM72693
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
SSM72613
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
SSM72206
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
SSM72202
ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS.
SSM72560
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THIS IS A PROBLEM WITH THE POWER TRAIN CONTROL MODULE (PCM)
SSM71966
ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION
SSM72508
ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI.
JTB00411NAS1
SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS.
JTB00435NAS1
SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.
SSM68558
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE.
SSM72353
ISSUE: X250 / XF POTENTIAL WATER INGRESS INTO BOOT CAUSE: WITHIN THE VIN RANGE IDENTIFIED BELOW, A SECONDARY SEALING OPERATION HAS BEEN OMITTED WHICH MAY RESULT IN WATER INGRESS ON SOME VEHICLES, HOWEVER THE PRIMARY DESIGN INTENT PREVENTION IS 100% ROBUST.
JTB-00419NAS-1
SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS.
SSM-71989
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS.
SSM-72307
ISSUE THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
JTB00305NAS1
SITUATION: THE TRANSMISSION MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY DEGRADATION AND FAILURE OF THE LEAD-FREE BUSH CAUSING TRANSMISSION DEGRADATION AND FAILURE.
SSM72238
ISSUE:- CUSTOMERS HAVE REPORTED THAT CHROME AND BLACK DOOR FINISHERS ON THE REAR DOOR BECOME SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION AT THE BASE OF THE REAR DOOR 'B' POST. (PLEASE VIEW ATTACHMENT EXAMPLE) CAUSE:- EXCESS APPLIED TORQUE DURING PROFILING CAN CAUSE THE FIXING SCREW TO PROTRUDE THROUGH THE MOULDING INTO THE ADHESIVE STRIP. OVER TIME, THIS CAN WEAKEN THE ADHESIVE CREATING THE PARTIAL DELAMINATION.
SSM72141
ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
SSM72190
ISSUE: JLR HAVE SEEN A NUMBER OF WARRANTY CLAIMS REPORTING VARIOUS HEADLINING CREAKS AND RATTLES CAUSE: THE CLIPS USED TO SECURE OUR HEADLINERS ON X250 ARE ONE USE ONLY. (PLEASE VIEW ATTACHMENT). WHEN REMOVING THE HEADLINER THE CLIP MECHANISM WILL BECOME DAMAGED AND THE HEADLINER WILL NOT WILL NOT BE SECURE.
SSM72184
ISSUE: X250 SYSTEM RESET VIA FSJB (FRONT SMART JUNCTION BOX) / RSJB (REAR SMART JUNCTION BOX) CLEAR DOWN. CAUSE: FSJB / RSJBS ARE RETURNED BACK TO THE SUPPLIER FOR TESTING WITH NO FAULTS EVIDENT. THE SYSTEM COMPLEXITY REQUIRES ALL MODULES TO BE RESTORED TO A DEFAULT STATE WITH REGARDS TO SHORT TERM MEMORY RETENTION OF SETTINGS AND DATA.
SSM72114
ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.
JTB00388NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
SSM39211
RE-ISSUED DEC 2015. ISSUE: FUEL INJECTORS CLOGGED LEADING TO POOR RUNNING / MISFIRES / ENGINE DETONATION ON AJ-V8 ENGINES. CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR.
SSM51717
ISSUE: COOLANT EXPANSION TANK STUB PIPE LEAKING ON XJ (X350), XK (X150) OR XF (X250) UP TO THE END OF 2009 MY. CAUSE: THE DESIGN OF THE STUB PIPE WAS NOT ADEQUATE AND COULD RESULT IN THE PIPE SPLITTING.
SSM72002
ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER
6195NAS2
STEERING GEAR FIXING.
SSM72114Attachme
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72041
ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR. CAUSE: UNDER INVESTIGATION
SSM72037
ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT.
JTB00280NAS4
SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM.
SSM72034
CONCERN: THERE IS AN OIL LEAK FROM THE TRANSFER CASE FLANGE, TO FRONT PROP SHAFT PLEASE SEE THE ATTACHED PICTURES, ON XJ AND XF ALL WHEEL DRIVE VEHICLES ONLY CAUSE: ENGINEERING ARE INVESTIGATING THE CAUSE OF THIS ISSUE AND REQUIRE THE FLOWING ACTION.
SSM71803-3
Gen 2.1 Touch screen display recovery process
SSM72013
ISSUE: CUSTOMERS HAVE REPORTED THAT A WARNING TRIANGLE APPEARS ON THE TOUCH SCREEN AND IF TOUCHED A SYMBOL, LIKE A SPEEDO / REV COUNTER APPEARS. (SEE ATTACHED FILES FOR CLARIFICATION OF WHICH WARNING SYMBOL IS MEANT) CAUSE: THIS IS INTENTIONAL AND IS TO INFORM THE DRIVER THAT THERE IS A WARNING MESSAGE FOR THEIR ATTENTION AND THE MESSAGE IS DISPLAYED IN THE CLUSTER.
SSM72022
ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED
SSM51357
ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT
SSM72012
ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE.
SSM71538 Revised
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538 Updated
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM72000
ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE. THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE "RADAR SENSOR BLOCKED ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THIS MODEL. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR.
SSM67697
Lack of Cooling From Air Conditioning
SSM67697-2
Lack of Cooling From Air Conditioning
SSM71998
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71974
Diagnosing the BMS when DTC B11DB-87 is logged.
SSM64857
Distorted Playback When Using iPod / iPhone. 13MY onwards.
SSM71803
Gen 2.1 Touch screen display recovery process
JTB00280NAS3
SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM.
SSM71915
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE BATTERY CHARGING WARNING LAMP IS ILLUMINATED CAUSE:- THE MAIN NEGATIVE EARTH CABLE FROM THE VEHICLE BATTERY TO THE BODY AT LOCATION G4D178 CAN WORK LOOSE DUE TO THE FITTING AND REMOVAL OF THE NEGATIVE BATTERY CLAMP..
SSM71896
Automatic transmission, rotary gear selector low level part
SSM71863
ISSUE: A CUSTOMER MAY REPORT A CONCERN OF INCONSISTENT OPERATION OF THE TRUNK LID WHEN THE INTERIOR OR REMOTE RELEASE BUTTONS ARE OPERATED. THE CORRECT FUNCTION IS FOR THE TRUNK LID TO BE RELEASED FROM THE LATCH AND NOT TO RISE TO ITS FULLY OPEN POSITION. CAUSE: IN WARM INTERNAL OR EXTERNAL TEMPERATURES EXPANSION OF GAS AND FLUID IN THE STRUT MAY CAUSE THE TRUNK TO OPEN TO ITS FULL EXTENT. THE XF VEHICLE IS DESIGNED WITH A 'LIFT ASSIST' AND POWER CLOSE SYSTEM. THIS IS NOT AN ERROR CONDITION AND IS LESS LIKELY ON VERSIONS WITH A TRUNK SPOILER WHERE ONLY ONE STRUT IS USED. THE SYSTEM WILL ALWAYS HAVE ENOUGH PRESSURE TO SUPPORT THE BOOT / TRUNK LID, ONCE FULLY OPENED.
SSM71863-1
Trunk / Boot lid operation - not lifting up all the way
SSM67097
Fasia switch pack(FSP) buttons sticking in operation
SSM67097Attachme
Fasia switch pack(FSP) buttons sticking in operation
JTB-00208
JAGUAR: ELECTRONIC PARKING BRAKE RE-CALIBRATION PROCEDURE. *RM UPDATED 10/17/14. *PE
JTB00208NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71803-2
Gen 2.1 Touch screen display recovery process
SSM71822
New vehicle storage (Transit relay / Transit mode)
SSM71361
Diagnostic Concerns.
SSM71853
Remote Function Actuator Module (RFA) hardware recovery process
SSM71838
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE DIMMING OF INTERIOR ILLUMINATION, MANUAL ADJUSTMENT OF ILLUMINATION AND NIGHT TIME MODE SWITCHING OF SATELLITE NAVIGATION DOES NOT FUNCTION CORRECTLY. CAUSE:- THE FUNCTIONALITY OF THE INSTRUMENT ILLUMINATION SYSTEM AND DAY NIGHT MODE SWITCHING IS NOT FULLY UNDERSTOOD.
SSM71827
ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN
SSM71832
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE AIRBAG WARNING LIGHT HAS ILLUMINATED IN THE INSTRUMENT CLUSTER AFTER A PREVIOUS REPAIR. CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT.
DVD13800
DVD software update
JAGUAR PRODUCT 20140501 Service Bulletin/Repair Instructions JAGUAR XK 2011 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10098746 20170511 JAGUAR PRODUCT
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
JTB-00160-NAS-2
JAGUAR: FRONT DOOR EXTERIOR HANDLE STICKING IN OPEN POSITION. AFTER OPENING, EITHER FRONT DOOR, WITH THE EXTERIOR HANDLE, THE FOLLOWING MAY OCCUR: THE EXTERIOR DOOR HANDLE MAY STICK IN THE OPEN POSITION; DOOR MAY NOT LATCH, AND; WITH IGNITION ON, THE DOOR OPEN WARNING MAY BE ACTIVATED. *JS UPDATED 11/21/14. *PE
JTB00160NAS3
SITUATION: AFTER OPENING EITHER FRONT DOOR WITH THE EXTERIOR HANDLE, THE FOLLOWING MAY OCCUR: THE EXTERIOR DOOR HANDLE MAY 'STICK' IN THE OPEN POSITION; THE DOOR MAY NOT LATCH, AND; WITH THE IGNITION 'ON', THE 'DOOR OPEN' WARNING WILL BE ACTIVATED. CAUSE: THIS MAY BE CAUSED BY THE HANDLE BINDING BETWEEN THE BODY PANEL AND THE LOCK BARREL.
JTB00176NAS2
SITUATION: THIS BULLETIN IS FOR INFORMATION ONLY; IT PROVIDES ACCEPTANCE STANDARDS RELATING TO THE LEVEL OF HEADLAMP INTERNAL CONDENSATION. CAUSE: CONDENSATION OR 'MISTING' ON THE INSIDE SURFACE OF THE HEADLAMP LENS MAY BE CAUSED BY NATURAL CONDENSATION THAT CAN BE EXPECTED UNDER CERTAIN ATMOSPHERIC CONDITIONS. CERTAIN LEVELS OF CONDENSATION ARE DEEMED ACCEPTABLE BY JAGUAR.
SSM71803-1
Gen 2.1 Touch screen display recovery process
SSM71811
Steering Gear Transfer Pipe change
SSM68938
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
SSM68938Attachme
Noise Vibration
SSM69038Attachme
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
SSM71794Attachme
AM Frequency Stuck In FM Preset
SSM71790
Climate Control.
JTB00240NAS2
SITUATION: A 'RATTLE' NOISE FROM AROUND THE ROOF OPENING PANEL / HEADLINER AREA MAY BE PRESENT WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY TORQUE RELAXATION OF THE ROOF OPENING PANEL FIXING SCREWS.
SSM70018
Transmission DTC P0780-94
SSM71794
ISSUE: FM1 PRESET CEASES TO OPERATE. (TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE.
JTB00257NAS3
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
JTB00258NAS2
SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
JTB-00280-NAS-2
SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM.
JTB00280NAS2
SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM.
SSM-53217
ISSUE: JAGUAR CARS HAVE RECEIVED REPORTS ON XF RELATING TO POOR GAP / EXCESSIVE PROFILE ISSUES BETWEEN THE FRONT BUMPER AND THE FRONT HEADLAMPS. THIS IS SEEN AS A LARGE GAP BETWEEN BUMPER AND HEADLAMP. CAUSE: PRODUCTION STANDARDS INADEQUATE.
SSM53217
XF Bumper to Headlamp Gap.
SSM71678
ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT.
SSM-71598
ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION
SSM71598-2Attach
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598
Post K202 Transmission Control Switch Issues
SSM71538
Door Lock Cylinder Cover - Fitment at PDI / Replacement
JTB-00307-NAS-2
SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER. CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR.
JTB00307NAS2
SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER. CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR.
SSM-71498
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM71498
Front drive shafts rubber boots split or damaged
SSM 71218
ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.
SSM-71218
ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.
SSM71218
Parkbrake Warning Lamp I l luminated
SSM70478
2.0 GTDI Turbocharger
SSM70698
Bluetooth phone connectivity
JTB00268NAS3
SITUATION: ON VEHICLES FITTED WITH THE 4.2L NATURALLY ASPIRATED ENGINE ONLY, THE ENGINE MAY EXPERIENCE A ROUGH START OR STALL FOLLOWING A HOT SOAK OF 15-20 MINUTES. CAUSE: THIS MAY BE CAUSED BY THE FUELING CALIBRATION NOT BEING ROBUST FOR WINTER BLEND 10% ETHANOL FUEL.
70478
TURBOCHARGER FAULT ON 2.0 GTDI ENGINES WHICH HAS BEEN CUSTOMERS CONCERNS. *LJ
SSM-69078
ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE.
SSM-70698
ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.
SSM69078
Bluetooth issues after software updates.
SSM70338
Rear transport tow eye being left in place or not discarded
SSM70378
No Communication with Chassis Control Modules
SSM70138
Smart Junction Box Issues
SSM70138Attachme
Smart Junction Box Issues
JTB00317NAS2
Tire Pressure Monitoring System Control Module Reset Issue
SSM67977
Steering Column Rake / Reach Operation Innoperative
SSM-70158
NOTE: REPUBLISHED FEBRUARY 2014. ISSUE: JLR WOULD ADVISE ALL DEALERS THAT JTB00280 HAS BEEN TEMPORARILY REMOVED FROM TOPIX DUE TO AN UNAVOIDABLE PARTS SUPPLY ISSUE REFERENCE THE OVERHEAD CONSOLE REPAIR KIT C2Z25623. CAUSE: JLR ARE WORKING TO RELEASE A NEW FIX FOR THIS ISSUE ON XF AND THE TSB WILL BE RE-RELEASED ONCE PARTS ARE AVAILABLE TO MEET DEMAND.
SSM70158
JTB00280 On Hold
SSM70058
Vehicle Communication Device fails to communicate
SSM69458-2
Unable to select preferences on the touch screen
SSM69518-2
Unable to save navigation co-ordinates
SSM69558-2
Navigation errors or freezing on the `Initalization` screen
SSM69558
Navigation errors or freezing on the `Initalization` screen
SSM69458
Unable to select preferences on the touch screen
SSM69518
Unable to save navigation co-ordinates
SSM47617
Special Service Message.
DVD136-1
the DVD software update
SSM69238
2.2 Diesel Coolant Pipe noise/resonance
SSM69238Attachme
2.2 Diesel Coolant Pipe noise/resonance
SSM68918
Run in specification for new A/C compressors - all models
JTB00302NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00308NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00317NAS1
Tire Pressure Monitoring System Control Module Reset Issue
JTB00257NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00307NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-68398
ISSUE: X250 & X351 WINDOW MECHANICAL CREAK OR GRINDING NOISE. CAUSE: INCORRECT DRUM WHEEL RADIUS
SSM68398
Window Regulator mechanical creak
SSM68398Attachme
Window Regulator mechanical creak
SSM-68358
THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS N FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS."
SSM68358
Audio System Speaker Diagnosis
68358
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
JTB-00304-NAS-1
SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT.
JTB00304NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-68257
ISSUE: XF & XJ WINDOW OPERATION SQUEAK / SQUEAL (HIGH PITCH NOISE) CAUSE: UNDER INVESTIGATION
SSM68257
window operation squeak / squeal.
JTB-00245-NAS-1
SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A 'CREAK' / 'CLICK' / 'TICK' NOISE FROM THE FRONT AND OR REAR DOORS. CAUSE: THIS MAY BE CAUSED BY THE MARGIN SEAL MOVING ON THE EXTRUSION AND TACKING AGAINST THE DOOR APERTURE.
JTB00245NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM67917
Vehicle seat memory module logs U1A4C 00
SSM-67697
ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE.
JTB-00245V3
SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A CREAKING / CLICKING / TICKING TYPE NOISE FROM FRONT AND OR REAR DOORS. THIS VERSION HAS BEEN ISSUED TO INCLUDE THE SPORTS BRAKE, AND PART NUMBER CHANGE. CAUSE: MARGIN SEAL MOVING ON THE EXTRUSION AND TACKING AGAINST THE DOOR APERTURE.
JTB00245V3
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00245v3
Door Seal Noise.
DVD 135 01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13501
SDD Updates
SSM-67097
ISSUE A NUMBER OF FASCIA SWITCH PACKS(FSP)ARE BEING RETURNED THROUGH THE WARRANTY PARTS RETURN SYSTEM WITH NO FAULT FOUND. SEE ATTACHMENT SHOWING SWITCH PACK. CAUSE SWITCH PACKS ARE BEING INCORRECTLY REJECTED FOR STICKING SWITCHES , THE ACTUAL ROOT CAUSE FOR THE DEFECT IS DUE TO A TOLERANCE STACK UP ON THE FASCIA APERTURE RESULTING IN UNDUE PRESSURE BEING APPLIED TO THE SWITCHES. THIS IS RECTIFIED FROM VIN NUMBER S48550.
SSM66697
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM-66637
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM-66697
ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.
SSM66637
Charging a vehicle fitted with Battery monitoring system
SSM65997
Oxygen sensor DTC`s
SSM65997Attachme
Oxygen sensor DTC`s
DVD13406
This update contains an enhancement to the TPMS - Tire Pressure Monitoring System
JTB00149NAS4
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM65437
DTC P026A on Supercharged Engines only
SSM65437Attachme
DTC P026A on Supercharged Engines only
SSM52457
Blind Spot Monitor Incorrect Diagnosis/Action.
SSM-65177
JAGUAR: ONLY A SMALL AMOUNT OF FUEL IS ENTERING TANK DUE TO FLAP BEING LOOSE INSIDE OF FUEL FILLER NECK AND BLOCKED THE PIPE, PARTIALLY, AFTER FALLING DOWN, AND THIS RESTRICTS FLOW OF FUEL TO TANK. MODEL XF, XJ. NO MODEL YEARS LISTED. *PE
SSM65177
Difficult fuel filling
JTB00295NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM64557
Charge Air Hose assy detachment.
SSM64737
Entertainment Systems.
SSM44191
Check customers phone compatibility using the Jaguar.
SSM64657
water pump improvement.
SSM59597
Audio Amplifier Quiescent drain
SSM-63697
REPUBLISHED AUGUST 2013. ISSUE: FUEL INJECTOR CONCERNS, (APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES (P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER(S). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE.
SSM63697
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63477
Diagnostic Concerns.
SSM63197
HLDF Programming - `Candidate Not Available` message.
SSM62877
XF LHF Indicator Inoperative.
SSM62657
Hood / Bonnet Ajar Switch.
JTB-00230NAS2
JAGUAR: VARIOUS SITUATIONS MAY CAUSE TRANSMISSION CONTROL SWITCH TO FAIL TO RISE, TO ROTATE OUT OF PARK, ROTATE BETWEEN GEARS. MODELS 2009-2013 XF, XJ RANGE, XK RANGE. *PE
JTB00230NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM62197
Front Control Display Interface Module Re-configuration.
6195NAS
Steering Gear Pinion Bolt.
SSM62217
Loose battery terminals.
SSM62038
Mongoose Update
6192USA
Quality Assurance Stop.
SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
SSM52057
HVAC Fan Speed Pop-Up Stuck on HLDF.
JTB00280NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM59857
Fuel System Concerns.
SSM42832
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
JTB00268NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM61257
Title MOST system diagnosis
SSM62038Attachme
Mongoose Update.
SSM-60437
JAGUAR: DUE TO PARTS CAPACITY CONSTRAINTS, BRAKE CALIPERS AND FRONT KNUCKLE HAS BEEN UP-RATED. MODELS XF/X250, XK/150. NO MODEL YEARS LISTED. *PE
SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Fuel Gauge / Pump Diagnostic Aids.
SSM43597
XF Boot lid not lifting up all the way.
SSM60178
Important firmware update required for the DA Dongle /DA-VINA.
SSM59597a
Entertainment Systems.
SSM59617
Infotainment System AV button greyed out.
SSM589571
Image.
SSM589572
Image.
SSM58877
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Cigar Lighter Elements Not Supplied.
JTB00268NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13104
DVD software update
K-106-NAS-1
JAGUAR: SERVICE ACTION: LEFT-HAND REAR LAMP FAILURE. THE LIGHT EMITTING DIODE (LED) WITHIN THE LEFT-HAND (LH) REAR LAMP ASSEMBLY MAY FAIL DUE TO CORROSION OF THE SILVER LEAD FRAME. *JS UPDATED 10/3/12. MODELS 2009-10 XF (X250). *PE
TB-K-105-NAS-2
JAGUAR: DUE TO CORROSION OF SILVER LEAD FRAME, LIGHT EMITTING DIODE (LED) WITHIN REAR, RIGHT HAND (RH) LAMP ASSEMBLY, MAY FAIL. *PE
TB-K-106-NAS-2
JAGUAR: THE LEFT HAND (LH) REAR LAMP ASSEMBLY, LIGHT EMITTING DIODE (LED), MAY FAIL DUE TO CORROSION OF SILVER LEAD FRAME. *PE
TB-K-107-NAS-2
JAGUAR: DUE TO CORROSION OF SILVER LEAD FRAME, BOTH THE LEFT HAND (LH) AND RIGHT HAND (RH) REAR ASSEMBLIES (LIGHT EMITTING DIODE), MAY FAIL. *PE
SSM-57257
JAGUAR: WHENEVER IT RAINS, THE SENSING WIPERS FAILS TO OPERATE AS EXPECTED DUE TO MOUNTING PLATE DEBONDING FROM SCREEN. MODELS X250/SF. NO MODEL YEARS LISTED. *PE
SSM-55537
JAGUAR: ON VEHICLE, THE INTRUMENT PANEL WOULD ILLUMINATE WITH DOOR AJAR, DOOR FAILS TO LOCK PROPERLY, DOOR FAILS TO OPEN FROM INSIDE OR OUTSIDE. *PE
K105NAS1
JAGUAR: SERVICE ACTION: RIGHT-HAND REAR LAMP LED FAILURE. THE LIGHT EMITTING DIODE (LED) WITHIN THE RIGHT-HAND (RH) REAR LAMP ASSEMBLY MAY FAIL DUE TO CORROSION OF THE SILVER LEAD FRAME. *JS
K107NAS1
JAGUAR: SERVICE ACTION LEFT-HAND AND RIGHT-HAND REAR LAMPS LED FAILURE. THE EMITTING DIODE (LED) WITHIN THE LEFT-HAND (LH) AND RIGHT-HAND (RH) REAR LAMP ASSEMBLES MAY FAIL DUE TO CORROSION OF THE SILVER LEAD FRAME. *JS
SSM56077
JAGUAR: FRONT HEADLAMP REFLECTOR AND OR BULB HOLDER 'MELTED'.CAUSED BY MISS FITTING OF THE BULB HOLDER AFTER REPLACEMENT. *JS
JTB00193NAS2
JAGUAR: ON VEHICLES FITTED WITH A HEATED FRONT WINDSHIELD, THE FRONT WINDSHIELD GLASS MAY APPEAR TO BE SEPARATING/ BUBBLING ALONG THE TOP OR SIDE EDGES. THIS MAY BE CAUSED BY POOR ADHESION OF THE GLASS LAMINATES. *JS
SSM-46817
JAGUAR: VEHICLE WOULD ALLEGEDLY STALL OUT AS REPORTED. *PE
TB-K-037NAS3
JAGUAR: ON SOME VEHICLES, THE FUEL FILLER DOOR IS INTERMITTENTLY DIFFICULT TO OPEN OR NOT ABLE TO OPEN AT ALL DUE TO FUEL FILLER DOOR HINGE ARMS MANUFACTURED AWAY FROM PROCESS. *PE
AB-2-282
JAGUAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CONTROL SWITCH FOR TRANSMISSION STICKS IN GEAR. *PE
TB-K-063
JAGUAR: THE TRANSMISSION CONTROL SWITCH STICKS IN GEAR WHEN IGNITION IS SWITCHED OFF. *PE
TB-K-035
JAGUAR: DUE TO EXCESSIVE SILICON CARBIDE LEFT IN UNITS, SOME REAR DIFFERENTIAL MAY HAVE BEEN CONTAMINATED. MODELS XF AND XK 2009. *PE
JTB-00153
JAGUAR: THE FRONT BRAKES WILL KNOCK AND/OR CREAK WHEN BRAKES ARE APPLIED AT LOW SPEEDS. *PE
SSM-44689
JAGUAR: THE TRUNK IS NOT OPENING BECAUSE OF BREAKING WIRE HARNESSES. *RM
JTB-00180
JAGUAR: VEHICLES WITH CLIMATE CONTROLLED SEATS MAY EXHIBIT A NOISE WHEN SITTING IN THEM. *RM
TB-K-032
JAGUAR: SOME 2009 JAGUAR XF VEHICLES MAY HAVE WINDSHIELD WIPERS THAT CANNOT BE TURNED OFF WHILE THE IGNITION IS ON. WIPER OPERATION MAY ALSO BE LOST FROM A BLOWN FUSE DUE TO A HEAVY LOAD SUCH AS SNOW. *RM
JTB-00193
JAGUAR. XF VEHICLES WITH A HEATED FRONT WINDSHIELD MAY HAVE THE WINDOW START TO SEPERATE OR BUBBLE ALONG THE EDGES. *RM
JTB-00204
JAGUAR: THERE IS A NOISE/RATTLE/SMELL UNDER THE FRONT OF THE VEHICLE IS PRESENT. IT MIGHT BE CAUSED BY A SEPARATION OF THE HEAT DEFLECTOR SHIELD. *RM
SSM37157
RE-ISSUED DEC 2015. PLEASE NOTE THAT AS YET JAGUAR VEHICLES WITH BULB FAILURE MONITORING SYSTEMS FOR TRAILER LIGHT FAILURE SENSING ARE NOT COMPATIBLE WITH TRAILER LIGHT BOARDS THAT HAVE LED BASED ILLUMINATION. AS A RESULT OF THIS THE LED LIGHTING ON THE TRAILER BOARD MAY FLICKER DURING THE SENSING FUNCTION. (THIS ISSUES WILL ALSO PRESENT ITSELF IF FITTING LED REAR LIGHT CLUSTERS AVAILABLE IN THE AFTERMARKET(NON-JAGUAR APPROVED ACCESSORY) BASED UPON THIS WE RECOMMEND THAT TRAILER LIGHT BOARDS WITH STANDARD INCANDESCENT BULBS ONLY ARE FITTED.
SSM44574
RE-ISSUED DEC 2015. ISSUE: OPERATION OF FRONT AND REAR SEAT BELTS. CAUSE: JAGUAR ARE RECEIVING A GROWING NUMBER OF REPORTED CONCERNS FROM XF CUSTOMERS RELATING TO THE OPERATION OF FRONT AND REAR SEAT BELTS, MANY OF THESE REPORTED CONCERNS HAVE BEEN INDUCED BY THE CUSTOMER OR SIMPLY BY THE CUSTOMER NOT UNDERSTANDING HOW THE FRONT AND REAR SEAT BELTS OPERATE. THESE CONCERNS REFER TO THE BELTS STICKING OR SEIZING IN OPERATION (ALR SYSTEM ACTIVE) TWISTED WEBBING AND SLOW RETRACTION.
SSM-44234
JAGUAR: WITH DSC/ABS WORKING NORMALLY, CAR LOSES TIRE TRACTION MOMENTARILY AND DSC LAMP ILLUMINATES AND STEERING ANGLE SENSOR NEEDS TO BE REPLACE. MODELS 2009-2010 XF, XK. *PE
TB-K048
JAGUAR: TRANSMISSION CONTROL SWITCH STUCK IN GEAR. A LIMITED NUMBER OF VEHICLES MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE DRIVER IS UNABLE TO ROTATE THE TRANSMISSION CONTROL SWITCH (TCS) AND IS UNABLE TO SELECT A DIFFERENT GEAR (PRND). *PE
JTB-00175
JAGUAR: REAR DIFFERENTIAL REPLACEMENT. DUE TO A CHANGE IN DESIGN, THE REAR DIFFERENTIAL HAS A NEW SERVICE PART. AS A RESULT, SHOULD THE REAR DIFFERENTIAL REQUIRE REPLACEMENT IT WILL BE NECESSARY TO CONVERT THE DRIVELINE SYSTEM TO USE THE NEW DIFFERENTIAL. *PE UPDATED 11/7/11. *PE
SSM43055
Restricted Seat Travel.
SSM42872
ISSUED DEC 2015. ISSUE: JAGUAR ARE CONTINUING TO SEE NO FAULT FOUND WARRANTY RETURNS ON HEADLAMPS AND ASSOCIATED CONTROL MODULES CAUSE: INCORRECT DIAGNOSIS.
JTB-00165
JAGUAR: TIRE VALVE STEM DAMAGE DURING MANUAL TIRE PRESSURE CHECKING OR LOW TIRE PRESSURE WARNINGS ILLUMINATED-REPAIR PROCEDURE. ON VEHICLES FITTED WITH TIRE PRESSURE MONITORING SYSTEM (TPMS) ONLY, THE FOLLOWING ISSUES HAVE BEEN IDENTIFIED-VALVE STEM MAY BE DAMAGED DURING MANUAL TIRE PRESSURE CHECKING WHEN EITHER THE VALVE CAP IS REMOVED OR WHEN AN AIRLINE IS ATTACHED; THE LOW TIRE PRESSURE WARNING WILL BE ILLUMINATED AND ASSOCIATED INSTRUMENT PACK MESSAGES DISPLAYED. MODELS XF, XJ, XK. *PE
SSM41158
Rust Spots on Rear Bumper Upper Surface
SSM40913
Engine-Compartment Lid Ajar Switch.
TSB-K035
JAGUAR: VEHICLES MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASE THE REAR DIFFERENTIALS MAY HAVE BEEN SUPPLIED WITH EXCESSIVE SILICON CARBIDE LEFT IN THE UNITS. THIS CAN CAUSE PREMATURE WEAR ON THE DIFFERENTIAL PINION HEAD AND TAIL CARRIER BEARINGS, RESULTING IN UNACCEPTABLE DIFFERENTIAL NOISE AND DRIVELINE VIBRATION. *PE
TB-UPS-2608-2B
JAGUAR: UPDATE PRIOR TO SALE: REAR DIFFERENTIAL CONTAMINATION. A NUMBER OF REAR DIFFERENTIALS HAVE BEEN INCORRECTLY SUPPLIED WHICH MAY LEAD TO PREMATURE WEAR OF THE DIFFERENTIAL PINION HEAD AND TAIL CARRIER BEARINGS. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.