SSM76412 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76412 - 10MAR26
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76165
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
NAS19.07.011
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
SSM59597Attachme
Attachment.
JTB00480NAS3
Intake Camshaft Variable Cam Timing Actuator - Component Failure
SFCC_JUN2020_19
The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
SFCC_MAY2020_27
The engine idle is surging following a previous repair.
SFCC_APR20_PG21
The engine idle is surging following a previous repair.
JTB00619NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM74375
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
JTB00545NAS1
The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
SSM74278
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM72307
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
JTB00619NAS2
The reissue replaces all previous version. Please destroy all previous versions.
JTB00619NAS2.1
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.2
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM72498
Issue: Wheel stud failures (fractures).
JTB00413NAS2
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P008B stored in the Powertrain Control Module (PCM).
SSM74023
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SFCC_09AUG18_REV
A customer may report "Hood Open" message displays on IP with hood closed.
H058NAS1
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the engine coolant temperature is below 70° Celsius (158° Fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In this region, the map is too retarded and may cause misfires which overheat the catalytic converter, resulting in damage.
NAS18.08.002
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where if the engine coolant temperature is below 70° Celsius (158° Fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In this region, the map is too retarded and may cause misfires which overheat the catalytic converter, resulting in damage.
SSM71538 Attachm
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift.
JTB00566NAS4
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
SSM73824
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
JTB00619NAS1
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
SFCC_08MAR18
Jaguar Land Rover Shop Foreman Conference Call
JTB00349NAS2
A clatter/knock/rattle noise may be heard from the engine.
SFCC_14DEC17
Presentation from Dealer Shop Foreman Conference Call
SFCC-12JAN17
Shop foreman conference call.
JTB00566NAS3
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
JTB00566NAS2
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
JTB00492NAS3
The Auto Stop/Start system may be inoperative.
SSM73520
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SSM58558
Issue: Submitting a Brake Noise EPQR
JTB00343NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
JTB00415NAS5
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
SSM72926
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
JTB00413NAS1
SITUATION: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P008B is stored in the Powertrain Control Module (PCM).
SSM73384
Issue: Rear differential oil leak evident from the pinion seal.
SSM73419
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
JTB00533NAS1
SITUATION: During an engine cold-start (coolant temperature at or below 75°C / 167°F), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0316 stored in the Powertrain Control Module (PCM) and one or more misfire code(s) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, and/or P0308.
JTB00380NAS5
Inadequate A/C performance may be experienced with the compressor clutch
JTB00423NAS2
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
SSM73078
Issue: 13-15MY X250 (XF) 2.0L GTDi - Repair triggered due to MIL light caused by DTC P0420 - Mileage up to 80,000 miles (130,000 km) - No previous incidence of misfire DTC's P03xx
JTB00480NAS2
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
JTB00529NAS1
SITUATION: THE INTERIOR LAMP MAY FLICKER AND / OR THE WINDSHIELD WIPERS PERFORM A SINGLE SWEEP WHEN OPERATING THE ELECTRONIC STEERING COLUMN.
JTB00356NAS2
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
JTB00343NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
SSM-67917
ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.
JTB00217NAS2
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00380NAS3
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00507NAS1
SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).
JTB00501NAS1
SITUATION: THE ENGINE SPEED MAY 'DIP' OR THE ENGINE MAY HESITATE AFTER AN AUTO STOP/START EVENT.
JTB-00392-NAS-3
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
JTB00415NAS4
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE [PCM]).
SSM72824
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
JTB00417NAS3
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
JTB00411NAS-2
SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW.
JTB00411NAS2
Situation: The door exterior aluminum finishers may exhibit discoloration.
JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
SSM72768
ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
SSM72693
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
SSM72613
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
SSM72206
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
JTB00446NAS3
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
JTB00465NAS1
SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS.
SSM72202
ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS.
SSM72560
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THIS IS A PROBLEM WITH THE POWER TRAIN CONTROL MODULE (PCM)
SSM71966
ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION
JTB00446NAS2
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW.
JTB00446NAS1
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW.
JTB00415NAS3
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS.
6-248NAS (ISSUE
ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
SSM72508
ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI.
JTB00357NAS1
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
K309NAS1
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
JTB00445NAS1
Engine Misfire And Loss of Power
JTB00342NAS2
SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM).
JTB00392NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A POST-CATALYST HEATED OXYGEN SENSORS (HO2S) SOFTWARE ERROR.
JTB00411NAS1
SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS.
JTB00407NAS2
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE C ODE (DTC ) P144C , P2178, AND/OR P2282 STORED IN THE ENGINE C ONTROL MODULE (EC M). CAUSE: THIS MAY BE CAUSED BY AN ENGINE MANAGEMENT SYSTEM (EMS) SOFTWARE ERROR OR AS A RESULT OF AN AIR LEAK IN THE ENGINE INTAKE SYSTEM.
JTB00394NAS3
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
JTB00434NAS1
SITUATION: ON VEHICLES FITTED WITH BLACK EXTERIOR FINISHERS ONLY, THE REAR DOOR EXTERIOR FINISHER(S) MAY BECOME SEPARATED FROM THE REAR DOOR. CAUSE: THIS MAY BE CAUSED BY HEAT AND STRESS, LEADING TO ADHESION FAILURE.
JTB00435NAS1
SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.
JTB00343NAS3
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS.
SSM68558
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE.
JTB00395NAS2
SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TC M) SOFTWARE ISSUE.
JTB00433NAS1
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
JTB00417NAS1
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE. CAUSE: THE CAUSE MAY BE UNKNOWN.
6-274NAS
2.0L GTDI VEHICLES MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING.
K306NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR XF (X250; 2.0L GTDI ENGINE ONLY) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
JTB00442NAS1
SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY THE FUEL TANK FILLER PIPE PROFILE CAUSING AN AIR LOCK.
JTB00437NAS1
SITUATION: POOR ENGINE IDLE QUALITY FROM A COLD START WHEN SELECTING FORWARD OR REVERSE GEARS MAY BE EVIDENT WITH VIBRATIONS FELT THROUGH THE SEAT AND STEERING WHEEL WHEN THE REVERSE OR DRIVE GEAR IS SELECTED AND LASTING APPROXIMATELY 40-60 SECONDS WHILE IMPROVING OVER TIME. CAUSE: THIS MAY BE CAUSED BY THE ENGINE CONTROL MODULE (ECM) CALIBRATION..
SSM72353
ISSUE: X250 / XF POTENTIAL WATER INGRESS INTO BOOT CAUSE: WITHIN THE VIN RANGE IDENTIFIED BELOW, A SECONDARY SEALING OPERATION HAS BEEN OMITTED WHICH MAY RESULT IN WATER INGRESS ON SOME VEHICLES, HOWEVER THE PRIMARY DESIGN INTENT PREVENTION IS 100% ROBUST.
TB-00415NAS2
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. MODEL 2014-16 F-TYPE (X152), 2013-15 XF (X250), XJ RANGE (X351. *PE
JTB-00419NAS-1
SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS.
JTB-00292-NAS2
SITUATION: THE FRONT DOOR MAY NOT CLOSE AFTER BEING OPENED USING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY THE OUTER DOOR HANDLE CABLE FREEZING IN THE SLEEVE.
JTB-00292NAS1
JAGUAR: AFTER USING EXTERIOR HANDLE ON FRONT DOOR, TO OPEN, IT FAILS TO CLOSE DUE TO OUTER DOOR HANDLE CABLE, IN SLEEVE, FREEZES. MODEL 2012-2013 XF, XJ, XK. *PE UPDATED 9/18/15. *PE
SSM-71989
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS.
SSM-72307
ISSUE THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
JTB00278NAS3
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
JTB00421NAS1
SITUATION: PAINT SCRATCHES BETWEEN THE REAR DOOR AND REAR DOOR APERTURE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A COMBINATION OF DOOR TRIM INSTALLATION AND REAR DOOR ALIGNMENT.
JTB00423NAS1
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
JTB00395NAS1
SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE.
SSM72238
ISSUE:- CUSTOMERS HAVE REPORTED THAT CHROME AND BLACK DOOR FINISHERS ON THE REAR DOOR BECOME SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION AT THE BASE OF THE REAR DOOR 'B' POST. (PLEASE VIEW ATTACHMENT EXAMPLE) CAUSE:- EXCESS APPLIED TORQUE DURING PROFILING CAN CAUSE THE FIXING SCREW TO PROTRUDE THROUGH THE MOULDING INTO THE ADHESIVE STRIP. OVER TIME, THIS CAN WEAKEN THE ADHESIVE CREATING THE PARTIAL DELAMINATION.
JTB00343NAS2
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS.
JTB00393NAS1
SITUATION: ON VEHICLES FITTED WITH THE 2.0L GTDI ENGINE ONLY, A LOSS OF PERFORMANCE MAY BE EXPERIENCED AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299-00 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A BREAKDOWN OF EXHAUST MANIFOLD INTERNALS CAUSING A RESTRICTION AND/OR TURBOCHARGER DAMAGE.
JTB00410NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P00C6 AND P228D-00 OR P228C-77 STORED IN THE ENGINE CONTROL MODULE (ECM). ADDITIONALLY, THE ENGINE MAY EXPERIENCE ROUGH RUNNING, HARD STARTING, A ROUGH IDLE, OR MISFIRES AND ONE OR MORE MISFIRE DTCS (P0300, P0301, P0302, P0303, P0304, AND/OR P1315) STORED IN THE ECM. CAUSE: THIS MAY BE CAUSED BY AN INTERNAL FAULT WITH THE METERING VALVE IN THE HIGH PRESSURE FUEL PUMP.
JTB00415NAS2
SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE.
JTB00415NAS1
SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE.
JTB00394NAS2
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
JTB00394NAS1
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72141
ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
SSM72190
ISSUE: JLR HAVE SEEN A NUMBER OF WARRANTY CLAIMS REPORTING VARIOUS HEADLINING CREAKS AND RATTLES CAUSE: THE CLIPS USED TO SECURE OUR HEADLINERS ON X250 ARE ONE USE ONLY. (PLEASE VIEW ATTACHMENT). WHEN REMOVING THE HEADLINER THE CLIP MECHANISM WILL BECOME DAMAGED AND THE HEADLINER WILL NOT WILL NOT BE SECURE.
SSM72184
ISSUE: X250 SYSTEM RESET VIA FSJB (FRONT SMART JUNCTION BOX) / RSJB (REAR SMART JUNCTION BOX) CLEAR DOWN. CAUSE: FSJB / RSJBS ARE RETURNED BACK TO THE SUPPLIER FOR TESTING WITH NO FAULTS EVIDENT. THE SYSTEM COMPLEXITY REQUIRES ALL MODULES TO BE RESTORED TO A DEFAULT STATE WITH REGARDS TO SHORT TERM MEMORY RETENTION OF SETTINGS AND DATA.
SSM72153
ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING.
SSM72114
ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.
6-236NAS
JAGUAR 2013 MODEL YEAR XF: TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION REGARDING THE CHARGE AIR COOLER DUCT BOLT. A PERFORMANCE MESSAGE & MALFUNCTION INDICATOR LAMP ARE DISPLAYING ONLY ON 2.0L ENGINE. *LJ UPDATED 6/19/2015. *PE
6-236USA
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH THE 2.0L GTDI ENGINE ONLY, WHERE A 'RESTRICTED PERFORMANCE' MESSAGE AND THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) ARE DISPLAYED IN THE INSTRUMENT CLUSTER DUE TO CHARGE AIR RADIATOR DUCT BOLT TORQUE RELAXATION."
K225NAS1
JAGUAR 2013 XF(X250) : INFORMATION REGARDING THE CHARGE AIR COOLER DUCT BOLT TORQUE RELAXATION WHICH MAY CAUSE A PERFORMANCE MESSAGE & MIL MESSAGE ON THE INSTRUMENT PANEL. *LJ UPDATED 6/19/15. *PE
JTB00377NAS1
SITUATION: MULTIPLE WARNING LIGHTS MAY ILLUMINATE ON THE INSTRUMENT CLUSTER. CAUSE: THIS MAY BE CAUSED BY FLUID INGRESS THROUGH THE FRONT END WIRING HARNESS AND WASHER PUMP.
JTB00380NAS2
SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN.
JTB00388NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
JTB00396NAS1
SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS.
SSM39211
RE-ISSUED DEC 2015. ISSUE: FUEL INJECTORS CLOGGED LEADING TO POOR RUNNING / MISFIRES / ENGINE DETONATION ON AJ-V8 ENGINES. CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR.
SSM72002
ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER
TB-JTB-00377
JAGUAR: FLUID HAS INGRESSED THROUGH FRONT END WIRING HARNESS AND WASHER PUMP CAUSING MULTIPLE WARNING LIGHTS, IN INSTRUMENT CLUSTER, TO ILLUMINATE. MODEL 2012-15 XF (X250). *PE
6-195NAS
AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF XF (X250), XJ (X351), AND XK (X150) VEHICLES WHERE THE RESIDUAL TORQUE ON THE STEERING GEAR PINION BOLT COULD BE BELOW THE LOWER SPECIFICATION AND IN SOME CASES THE CUSTOMER MAY EXPERIENCE A KNOCKING NOISE FROM THE STEERING GEAR. THE LATTER WILL ONLY BE THE CASE IF THE EARLY STEERING DEGRADATION IS IGNORED BY THE CUSTOMER."
6195NAS2
STEERING GEAR FIXING.
JTB00380NAS1
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
JTB00407NAS1
Engine MIL Illuminated With DTC P144C
K161NAS2
Steering Gear Fixing
6-255NAS
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2012-2013 MODEL YEAR XF (X250) VEHICLES WHERE THE FUEL FILLER FLAP ACTUATOR MAY BE INOPERATIVE."
K263-NAS1
Fuel Filler Flap Actuator Inoperative
K263NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2012-2013 MODEL YEAR XF (X250) VEHICLES WHERE THE FUEL FILLER FLAP MAY BE INOPERATIVE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN
JTB00403NAS1
Transfer Case Control Module Rotary Position Sensor Fault Misdetection
SSM72087
ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY REPORT ONE OF THE FOLLOWING SYMPTOMS: 1) BATTERY CHARGING WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER 2) ECO STOP IS NON-FUNCTIONAL OVER A NUMBER OF DRIVE CYCLES 3) THE VEHICLE EXPERIENCES AN UN-COMMANDED SHUTDOWN AFTER AN ECO STOP EVENT AND REQUIRES AN IGNITION RESTART. CAUSE: VARIOUS CONDITIONS CAN LEAD TO THE CONCERN, AS DETAILED BELOW
DVD139-13
Software Update.
DVD140-00
Software Update.
SSM72114Attachme
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72082
ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS NO FAULT FOUND. DTCS MAY BE PRESENT, DUE TO THIS CARRY OUT A DTC GLOBAL READ USING THE RECOMMENDED DIAGNOSTIC AND FOLLOW THE HELP TEXT FOR EACH DTCS. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS.
SSM72041
ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR. CAUSE: UNDER INVESTIGATION
DVD139-11
Software Update.
SSM72037
ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT.
JTB00280NAS4
SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM.
JTB00390NAS1
Fuel Gauge Does Not Display 'Full'
SSM72034
CONCERN: THERE IS AN OIL LEAK FROM THE TRANSFER CASE FLANGE, TO FRONT PROP SHAFT PLEASE SEE THE ATTACHED PICTURES, ON XJ AND XF ALL WHEEL DRIVE VEHICLES ONLY CAUSE: ENGINEERING ARE INVESTIGATING THE CAUSE OF THIS ISSUE AND REQUIRE THE FLOWING ACTION.
SSM72035
CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE.
JTB00384NAS1
'Oil Level Critically Low' Message Displayed On The Instrument Cluster
SSM71803-3
Gen 2.1 Touch screen display recovery process
SSM72013
ISSUE: CUSTOMERS HAVE REPORTED THAT A WARNING TRIANGLE APPEARS ON THE TOUCH SCREEN AND IF TOUCHED A SYMBOL, LIKE A SPEEDO / REV COUNTER APPEARS. (SEE ATTACHED FILES FOR CLARIFICATION OF WHICH WARNING SYMBOL IS MEANT) CAUSE: THIS IS INTENTIONAL AND IS TO INFORM THE DRIVER THAT THERE IS A WARNING MESSAGE FOR THEIR ATTENTION AND THE MESSAGE IS DISPLAYED IN THE CLUSTER.
SSM72022
ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED
JTB00288NAS1
SITUATION: THE ENGINE MAY REQUIRE EXTENDED CRANKING OR FAIL TO START UNDER COLD (-4°F / -20°C AND LOWER) AMBIENT TEMPERATURE CONDITIONS. CAUSE: THIS MAY BE CAUSED BY HIGH VISCOSITY OIL WHICH CREATES LOWER CRANKING SPEEDS, ADVERSELY AFFECTING COLD START CAPABILITY. MAKE SURE ALL OTHER POSSIBLE CAUSES FOR EXTENDED CRANKING OR FAILURE TO START UNDER COLD AMBIENT TEMPERATURE CONDITIONS HAVE BEEN REPAIRED BEFORE PROCEEDING.
SSM51357
ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT
SSM72012
ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE.
DVD13907
Software update 07
SSM71538 Revised
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538 Updated
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM72000
ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE. THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE "RADAR SENSOR BLOCKED ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THIS MODEL. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR.
SSM67697
Lack of Cooling From Air Conditioning
SSM67697-2
Lack of Cooling From Air Conditioning
SSM71998
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
JTB00379NAS1
Front / Rear Lamp Condensation - Information Only
JTB00311NAS2
Climate Control System Odor.
SSM71974
ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED NO FAULT FOUND CAUSE: INCORRECT DIAGNOSIS
6236NAS
Charge Air Cooler Duct Bolt.
K225-NAS1
Charge Air Cooler Duct Bolt Torque Relaxation
DVD13905
Software update 05
SSM64857
Distorted Playback When Using iPod / iPhone. 13MY onwards.
SSM71803
Gen 2.1 Touch screen display recovery process
JTB00280NAS3
SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM.
DVD13900
SDD machine is at the latest level of As-built and Calibration files
SSM-71917
JAGUAR: THE WARNING LAMP, FOR BATTERY CHARGING, WILL ILLUMINATE DUE TO THE NEGATIVE EARTH CABLE WORKING LOOSE AND REMOVAL OF NEGATIVE BATTERY CLAMP AND THE FITTING. MODEL XF. *PE
SSM71915
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE BATTERY CHARGING WARNING LAMP IS ILLUMINATED CAUSE:- THE MAIN NEGATIVE EARTH CABLE FROM THE VEHICLE BATTERY TO THE BODY AT LOCATION G4D178 CAN WORK LOOSE DUE TO THE FITTING AND REMOVAL OF THE NEGATIVE BATTERY CLAMP..
SSM71917
vehicles with battery charging warning lamp illuminated
J042NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71896
ISSUE THE COMPLETE GEAR SHIFT MODULES (GSM) ARE BEING REPLACED WHEN THERE HAS BEEN A CLAIM REPORTED OF AN APPEARANCE DEFECT WITH THE ROTARY GEAR SELECTOR (ROTARY CONTROL KNOB) , WITH ISSUES SUCH AS PEELING CHROME AND ROUGH EDGES. THE ROTARY GEAR SELECTOR CAN BE REPLACED INDEPENDENTLY USING A SERVICE KIT SERVICE KIT C2D38186 IS AVAILABLE FOR XK150 12MY ONWARDS & XJ351 10MY ONWARDS SERVICE KIT C2Z8728 IS AVAILABLE XK150 & XF250 PRE 12MY SERVICE KIT C2Z29872 IS AVAILABLE ON XF250 12MY ONWARDS CAUSE ROTARY CONTROL KNOB BEING REPLACED DUE TO POOR APPEARANCE NOTE: THE ROTARY CONTROL KNOB SHOULD ONLY BE REPLACED UNDER WARRANTY IF THE APPEARANCE IS DUE TO A MANUFACTURING DEFECT
7-088USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71863
ISSUE: A CUSTOMER MAY REPORT A CONCERN OF INCONSISTENT OPERATION OF THE TRUNK LID WHEN THE INTERIOR OR REMOTE RELEASE BUTTONS ARE OPERATED. THE CORRECT FUNCTION IS FOR THE TRUNK LID TO BE RELEASED FROM THE LATCH AND NOT TO RISE TO ITS FULLY OPEN POSITION. CAUSE: IN WARM INTERNAL OR EXTERNAL TEMPERATURES EXPANSION OF GAS AND FLUID IN THE STRUT MAY CAUSE THE TRUNK TO OPEN TO ITS FULL EXTENT. THE XF VEHICLE IS DESIGNED WITH A 'LIFT ASSIST' AND POWER CLOSE SYSTEM. THIS IS NOT AN ERROR CONDITION AND IS LESS LIKELY ON VERSIONS WITH A TRUNK SPOILER WHERE ONLY ONE STRUT IS USED. THE SYSTEM WILL ALWAYS HAVE ENOUGH PRESSURE TO SUPPORT THE BOOT / TRUNK LID, ONCE FULLY OPENED.
SSM71863-1
Trunk / Boot lid operation - not lifting up all the way
JA14PA-11
PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT.
JTB00350NAS1
Transfer Case Control Module Software Update Required at Transfer Case
7-085USA
The condition may cause the engine Malfunction Indicator Lamp (MIL) to illuminate
7-087USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM67097
Fasia switch pack(FSP) buttons sticking in operation
SSM67097Attachme
Fasia switch pack(FSP) buttons sticking in operation
DVD13810
SDD Updates
JTB00208NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL)
7-083USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J036NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00355NAS1
Fuel Feed Pipe 'Rattle'
JTB00356NAS1
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 3.0L V6 SC Engine
7-081USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00349NAS1
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
SSM71803-2
Gen 2.1 Touch screen display recovery process
SSM71822
New vehicle storage (Transit relay / Transit mode)
DVD13806
Software update 06
SSM71361
Diagnostic Concerns.
SSM71853
ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE.
SSM71838
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE DIMMING OF INTERIOR ILLUMINATION, MANUAL ADJUSTMENT OF ILLUMINATION AND NIGHT TIME MODE SWITCHING OF SATELLITE NAVIGATION DOES NOT FUNCTION CORRECTLY. CAUSE:- THE FUNCTIONALITY OF THE INSTRUMENT ILLUMINATION SYSTEM AND DAY NIGHT MODE SWITCHING IS NOT FULLY UNDERSTOOD.
JTB-00310-NAS-3
JAGUAR: GATEWAY MODULE (GWM) IS FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) B1402-96 OF DUAL BATTERY FUSE BOX (DBFB) CONNECTOR 1 BY CAUSING A WARNING OF BATTERY CHARGE OR ECO STOP INHIBITED TO DISPLAY, WHILE DRIVING, IN INSTRUMENT CLUSTER (IC). MODEL 2010-2013 XF (X250), XF (X351). *PE UPDATED 12/2/14. PE
SSM71827
ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN
SSM71832
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE AIRBAG WARNING LIGHT HAS ILLUMINATED IN THE INSTRUMENT CLUSTER AFTER A PREVIOUS REPAIR. CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT.
DVD13707
DVD software update
DVD13800
DVD software update
JAGUAR PRODUCT 20140501 Service Bulletin/Repair Instructions JAGUAR XJ 2010 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10098746 20170511 JAGUAR PRODUCT
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
6-227USA
A SELECT NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH THE 3.0L SC ENGINE AND WITHIN THE LISTED VIN RANGE ONLY, WHERE THE BRAKE PAD WEAR WARNING INDICATOR MAY BE INOPERATIVE DUE TO NON-ACTIVATION WITHIN THE CAR CONFIGURATION FILE."
6227USA
Brake Pad Wear Warning.
JTB00310NAS2
SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 (DBFB) DUAL BATTERY FUSE BOX CONTACTOR 1'.
JTB00342NAS1
Navigation Defaults To A Regional Location
K213NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A SELECT NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH THE 3.0L SC ENGINE AND WITHIN THE LISTED VIN RANGE ONLY , WHERE THE BRAKE PAD WEAR WARNING INDICATOR MAY BE INOPERATIVE DUE TO NON-ACTIVATION WITHIN THE CAR CONFIGURATION FILE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
JTB00160NAS3
SITUATION: AFTER OPENING EITHER FRONT DOOR WITH THE EXTERIOR HANDLE, THE FOLLOWING MAY OCCUR: THE EXTERIOR DOOR HANDLE MAY 'STICK' IN THE OPEN POSITION; THE DOOR MAY NOT LATCH, AND; WITH THE IGNITION 'ON', THE 'DOOR OPEN' WARNING WILL BE ACTIVATED. CAUSE: THIS MAY BE CAUSED BY THE HANDLE BINDING BETWEEN THE BODY PANEL AND THE LOCK BARREL.
JTB00176NAS2
SITUATION: THIS BULLETIN IS FOR INFORMATION ONLY; IT PROVIDES ACCEPTANCE STANDARDS RELATING TO THE LEVEL OF HEADLAMP INTERNAL CONDENSATION. CAUSE: CONDENSATION OR 'MISTING' ON THE INSIDE SURFACE OF THE HEADLAMP LENS MAY BE CAUSED BY NATURAL CONDENSATION THAT CAN BE EXPECTED UNDER CERTAIN ATMOSPHERIC CONDITIONS. CERTAIN LEVELS OF CONDENSATION ARE DEEMED ACCEPTABLE BY JAGUAR.
SSM71803-1
Gen 2.1 Touch screen display recovery process
SSM71811
Steering Gear Transfer Pipe change
JTB00345NAS3
Door Window Regulator 'Squeak' Noise During Operation
SSM64857-2
Distorted Playback When Using iPod / iPhone
SSM64857-3
Distorted Playback When Using iPod / iPhone
7-074USA2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
7-080USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J034NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J034NAS2
Engine Charge Air Cooler Hose Detachment.
J037NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM68938
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
SSM68938Attachme
Noise Vibration
SSM69038Attachme
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
7-077USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
7-078USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6-222USA
A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XFR-S VEHICLES WITHIN THE LISTED VIN RANGE WHERE A 'FLASHING D' IN THE TRANSMISSION CONTROL SWITCH GEAR POSITION INDICATOR MAY APPEAR JUST PRIOR TO BRINGING THE VEHICLE TO REST. THE TRANSMISSION WILL BE IN NEUTRAL [N] WHILE THE TRANSMISSION CONTROL SWITCH IS STILL IN DRIVE [D].
JTB00278NAS2
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
K201NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF (X250) VEHICLES WITHIN THE LISTED VIN RANGE WHERE THE AUTO RAIN / LIGHT SENSOR FUNCTION IS INOPERATIVE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
K215-NAS1
Neutral Intervention.
K215NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR JAGUAR XFR-S VEHICLES WITHIN THE LISTED VIN RANGE WHERE A 'FLASHING D' IN THE TRANSMISSION CONTROL SWITCH GEAR POSITION INDICATOR MAY APPEAR JUST PRIOR TO BRINGING THE VEHICLE TO REST. THE TRANSMISSION WILL BE IN NEUTRAL (N) WHILE THE TRANSMISSION CONTROL SWITCH IS STILL IN DRIVE (D). ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM71794Attachme
AM Frequency Stuck In FM Preset
SSM71790
Climate Control.
JTB00240NAS2
SITUATION: A 'RATTLE' NOISE FROM AROUND THE ROOF OPENING PANEL / HEADLINER AREA MAY BE PRESENT WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY TORQUE RELAXATION OF THE ROOF OPENING PANEL FIXING SCREWS.
SSM70018
Transmission DTC P0780-94
SSM71794
ISSUE: FM1 PRESET CEASES TO OPERATE. (TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE.
7-076USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00345NAS1
Door Window Regulator 'Squeak' Noise During Operation
JTB00257NAS3
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
JTB00258NAS2
SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
JTB00343NAS1
Compact Key Handset - Lower-Level Service Repair
JTB00310NAS3
SITUATION: A BATTERY CHARGE WARNING OR 'ECO STOP INHIBITED' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 (DBFB) DUAL BATTERY FUSE BOX CONTACTOR 1'.
DVD13704
This update contains a software update for the HD RADIO? module
SSM-53217
ISSUE: JAGUAR CARS HAVE RECEIVED REPORTS ON XF RELATING TO POOR GAP / EXCESSIVE PROFILE ISSUES BETWEEN THE FRONT BUMPER AND THE FRONT HEADLAMPS. THIS IS SEEN AS A LARGE GAP BETWEEN BUMPER AND HEADLAMP. CAUSE: PRODUCTION STANDARDS INADEQUATE.
SSM53217
XF Bumper to Headlamp Gap.
SSM71678
ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT.
SSM-71598
ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION
SSM71598-2Attach
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598
Post K202 Transmission Control Switch Issues
SSM71538
Door Lock Cylinder Cover - Fitment at PDI / Replacement
JTB-00307-NAS-2
SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER. CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR.
JTB00307NAS2
SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER. CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR.
SSM-71498
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM71498
Front drive shafts rubber boots split or damaged
DVD137
SDD laptop is at the latest level of As_built and Calibration files
DVD13701
DVD software update
JTB-00310-NAS-2
SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 (DBFB) DUAL BATTERY FUSE BOXCONTACTOR 1'.
SSM 71218
ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.
SSM-71218
ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.
SSM71218
Parkbrake Warning Lamp I l luminated
6-216NAS
DESCRIPTION THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED ON) ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF, XJ, AND XK VEHICLES WITHIN THE LISTED VIN RANGE. REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE.
6216NAS
Transmission Control Switch Fails to Rise.
K-202-NAS-1
SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
K202NAS1
SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SB-6-216-NAS
DESCRIPTION THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED ON) ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF, XJ, AND XK VEHICLES WITHIN THE LISTED VIN RANGE. REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE.
SSM70478
2.0 GTDI Turbocharger
SSM70698
Bluetooth phone connectivity
307-00
TRANSMISSION MAY HAVE POORQUALITY GEAR SHIFT OR PROBLEMS SHIFTING IN REVERSE OR DRIVE. 07/14*LJ
JTB-00325-NAS-1
SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM).
JTB00325NAS1
Transmission Calibration Update
SSM-69078
ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE.
SSM-70478
ISSUE: CUSTOMER COMPLAINT MAY IDENTIFY A TURBOCHARGER FAULT ON 2.0 GTDI ENGINES FROM 12MY ONWARDS, WHICH INCLUDES RE-MANUFACTURED UNITS. CAUSE: JLR ARE CURRENTLY INVESTIGATING THE POSSIBLE ROOT CAUSES WITH THE SUPPLIER, BORG WARNER TURBO SYSTEMS.
SSM-70698
ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.
SSM69078
Bluetooth issues after software updates.
K139NAS1
Touch-Screen Bluetooth® Pop-up Message Software Update
6-214NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6214NAS
Transmission Control Switch Fails to Rise.
K202 UPS6813
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
K202-UPS6813-2bN
Transmission Control Switch Fails to Rise.
SSM70338
Rear transport tow eye being left in place or not discarded
SSM70378
No Communication with Chassis Control Modules
SSM70138
Smart Junction Box Issues
SSM70138Attachme
Smart Junction Box Issues
DVD 136 03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13603
Software update 03
DVD13604
Software update 04
SSM67977
Steering Column Rake / Reach Operation Innoperative
SSM-70158
NOTE: REPUBLISHED FEBRUARY 2014. ISSUE: JLR WOULD ADVISE ALL DEALERS THAT JTB00280 HAS BEEN TEMPORARILY REMOVED FROM TOPIX DUE TO AN UNAVOIDABLE PARTS SUPPLY ISSUE REFERENCE THE OVERHEAD CONSOLE REPAIR KIT C2Z25623. CAUSE: JLR ARE WORKING TO RELEASE A NEW FIX FOR THIS ISSUE ON XF AND THE TSB WILL BE RE-RELEASED ONCE PARTS ARE AVAILABLE TO MEET DEMAND.
SSM70158
JTB00280 On Hold
SSM70058
Vehicle Communication Device fails to communicate
SSM69458-2
Unable to select preferences on the touch screen
SSM69518-2
Unable to save navigation co-ordinates
SSM69558-2
Navigation errors or freezing on the `Initalization` screen
SSM69558
Navigation errors or freezing on the `Initalization` screen
SSM69458
Unable to select preferences on the touch screen
SSM69518
Unable to save navigation co-ordinates
SSM47617
Special Service Message.
DVD136-1
the DVD software update
SSM69238
2.2 Diesel Coolant Pipe noise/resonance
SSM69238Attachme
2.2 Diesel Coolant Pipe noise/resonance
SSM68918
Run in specification for new A/C compressors - all models
SSM69038
HVAC Evaporator Data Requested Upon Replacement
SSM68878
RCM - Configuration failure DTC`s logged in module
DVD 135 07
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13507
This update contains an enhancement to the ECM ? Engine Control Module
JTB00258NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB-00312-NAS-1
SITUATION: THE TOUCH SCREEN MAY BE BLANK AFTER STARTING THE ENGINE. CAUSE: THIS MAY BE CAUSED BY A VOLTAGE HANDLING ISSUE AT START UP.
JTB00312NAS1
Touch Screen Blank After Starting Engine.
JTB-00311-NAS-1
SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE.
JTB00311NAS1
Climate Control System Odor.
SSM-68398
ISSUE: X250 & X351 WINDOW MECHANICAL CREAK OR GRINDING NOISE. CAUSE: INCORRECT DRUM WHEEL RADIUS
SSM68398
Window Regulator mechanical creak
SSM68398Attachme
Window Regulator mechanical creak
SSM-68358
THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS N FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS."
SSM68358
Audio System Speaker Diagnosis
68358
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
JTB-00304-NAS-1
SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT.
SSM-68257
ISSUE: XF & XJ WINDOW OPERATION SQUEAK / SQUEAL (HIGH PITCH NOISE) CAUSE: UNDER INVESTIGATION
SSM68257
window operation squeak / squeal.
TB-K-188-NAS-1
SITUATION: TWO ISSUES HAVE BEEN DISCOVERED WITH THE EVENT DATA RECORDERS (EDR) INSTALLED IN 2013-2014 MODEL YEAR XJ VEHICLES WITHIN THE LISTED VIN RANGE. THE EDR IS NOW REQUIRED TO RECORD SOME VEHICLE DATA WHICH CERTAIN USA OFFICIAL AGENCIES (POLICE, ETC.) MAY USE FOR CRASH INVESTIGATION PURPOSES. TWO ELEMENTS OF THE DATA THAT SHOULD BE RECORDED ARE NOT CURRENTLY STORED IN THE CORRECT FORMAT. CONSEQUENTLY, IN THIS CONDITION VEHICLES DO NOT MEET ALL THE REQUIREMENTS OF 49 CFR PART 563 - EVENT DATA RECORDERS.
JTB-00245-NAS-1
SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A 'CREAK' / 'CLICK' / 'TICK' NOISE FROM THE FRONT AND OR REAR DOORS. CAUSE: THIS MAY BE CAUSED BY THE MARGIN SEAL MOVING ON THE EXTRUSION AND TACKING AGAINST THE DOOR APERTURE.
JTB00245NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM67917
Vehicle seat memory module logs U1A4C 00
DVD 135 02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13502
software update 02
SSM-67477
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS. ACTION: REPLACE THE KEY HANDSET AND SUBMIT AN EPQR, WHERE THE CUSTOMER HAS REPORTED THE CONCERN WITHIN THE FIRST 12MONTHS OF SERVICE ON THE FOLLOWING MY ONWARDS VEHICLES ONLY: 13 MY XF / 12-13MY XJ
SSM-67697
ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE.
SSM67477
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB-00245V3
SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A CREAKING / CLICKING / TICKING TYPE NOISE FROM FRONT AND OR REAR DOORS. THIS VERSION HAS BEEN ISSUED TO INCLUDE THE SPORTS BRAKE, AND PART NUMBER CHANGE. CAUSE: MARGIN SEAL MOVING ON THE EXTRUSION AND TACKING AGAINST THE DOOR APERTURE.
JTB00245V3
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00245v3
Door Seal Noise.
7-074USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J034NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
7-073USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD135
DVD software update
UPS28132bNAS1
Update Prior to Sale: Unable to Reset Service Interval Indicator early
SSM-67097
ISSUE A NUMBER OF FASCIA SWITCH PACKS(FSP)ARE BEING RETURNED THROUGH THE WARRANTY PARTS RETURN SYSTEM WITH NO FAULT FOUND. SEE ATTACHMENT SHOWING SWITCH PACK. CAUSE SWITCH PACKS ARE BEING INCORRECTLY REJECTED FOR STICKING SWITCHES , THE ACTUAL ROOT CAUSE FOR THE DEFECT IS DUE TO A TOLERANCE STACK UP ON THE FASCIA APERTURE RESULTING IN UNDUE PRESSURE BEING APPLIED TO THE SWITCHES. THIS IS RECTIFIED FROM VIN NUMBER S48550.
SSM 65277
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM65277
Special Service Message.
DVD 134 07
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13407
DVD software update
DVD13409
latest TSB SDD mapping
SSM66697
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM-66637
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM-66697
ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.
SSM66637
Charging a vehicle fitted with Battery monitoring system
SSM65997
Oxygen sensor DTC`s
SSM65997Attachme
Oxygen sensor DTC`s
DVD13406
This update contains an enhancement to the TPMS - Tire Pressure Monitoring System
6-194NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6194NAS2
Front Differential Oil Leak.
JTB00294NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS-4812
JAGUAR: ON SOME VEHICLES, THE REAR BOLTS, ON THE FRONT SUBFRAME, ARE TORQUE INCORRECTLY. MODELS 2012-2013 XF. *PE
UPS4812-6BNAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS4812-6bNAS2
Update Prior to Sale: Front Sub Frame Bolts Incorrectly Torqued
UPS7412-3BNAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS7412-3bNAS2
Update Prior to Sale: Front Differential Oil Leak
SSM65437
DTC P026A on Supercharged Engines only
SSM65437Attachme
DTC P026A on Supercharged Engines only
SSM-52457
JAGUAR: ON SOME VEHICLES, THE MONITOR SYSTEM WOULD INDICATE AN INOPERATIVE BLIND SPOT AND/OR REFLASH MODULE WOULD BE CARRIED OUT WHEN NOT REQUIRED. MODELS XF, X250, XJ, X351. NO MODEL YEARS LISTED. *PE
SSM52457
Blind Spot Monitor Incorrect Diagnosis/Action.
JTB00292NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-65177
JAGUAR: ONLY A SMALL AMOUNT OF FUEL IS ENTERING TANK DUE TO FLAP BEING LOOSE INSIDE OF FUEL FILLER NECK AND BLOCKED THE PIPE, PARTIALLY, AFTER FALLING DOWN, AND THIS RESTRICTS FLOW OF FUEL TO TANK. MODEL XF, XJ. NO MODEL YEARS LISTED. *PE
SSM65177
Difficult fuel filling
6-201NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6201NAS2
Charge Air Cooler clips and hoses is necessary.
UPS2613-2BNAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS2613-2bNAS2
Update Prior to Sale: Charge Air Cooler Clip / Hose Inspection
6201NAS
Charge Air Cooler clips and hoses is necessary.
UPS2613-1BNAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS2613-1bNAS1
Update Prior to Sale: Charge Air Cooler Clip / Hose Inspection
DVD 134 01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13401
This update contains an enhancement to the TCM and PCM
SSM64557
Charge Air Hose assy detachment.
SSM64737
Entertainment Systems.
SSM44191
Check customers phone compatibility using the Jaguar.
SSM64657
water pump improvement.
DVD 133 05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13305
This update contains an enhancement to the TCM - Transmission Control Module
SSM59597
Audio Amplifier Quiescent drain
SSM-63697
REPUBLISHED AUGUST 2013. ISSUE: FUEL INJECTOR CONCERNS, (APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES (P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER(S). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE.
SSM63697
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63477
Diagnostic Concerns.
SSM63197
HLDF Programming - `Candidate Not Available` message.
SSM-62877
JAGUAR: THE UPPER VENT IS ALL WATER TO INGRESS INTO LAMP ASSY CAUSING LHF INDICATOR TO BE INOPERATIVE AND POSSIBLY NEED TO REPLACE LIGHT ASSEMBLY TO RECTIFY LEAK. MODEL XF. NO MODEL YEARS LISTED. *PE
SSM62877
XF LHF Indicator Inoperative.
SSM62657
Hood / Bonnet Ajar Switch.
SSM63037
Touch Screen Display Programming - New Generation
133 02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13302
This update contains an enhancement to the TCM ? Transmission Control Module
6-196NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6196NAS
Touch-Screen Bluetooth.
JTB-00230NAS2
JAGUAR: VARIOUS SITUATIONS MAY CAUSE TRANSMISSION CONTROL SWITCH TO FAIL TO RISE, TO ROTATE OUT OF PARK, ROTATE BETWEEN GEARS. MODELS 2009-2013 XF, XJ RANGE, XK RANGE. *PE
SSM62197
Front Control Display Interface Module Re-configuration.
6195NAS
Steering Gear Pinion Bolt.
K161NAS1
Service Action: Steering Gear Pinion Bolt Torque
SA-K-161
JAGUAR: STEERING GEAR HAS KNOCKING NOISE DUE TO RESIDUAL TORQUE ON STEERING GEAR PINION BOLT IS BELOW LOWER SPECIFICATION AND IF IGNORED, CAUSES STEERING DEGRADATION. MODELS XF, XJ, XK. NO MODEL YEARS LISTED. *PE
TB-5-161-NAS1
JAGUAR: RESIDUAL TORQUE ON STEERING GEAR PINION BOLT IS BELOW LOWER SPECIFICATION AND WILL EXPERIENCE A KNOCKING NOISE FROM STEERING GEAR WHICH MAY BE CAUSED BY EARLY STEERING DEGRADATION. MODELS 2013 XF, XJ, XK. *PE
J028NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-62217
JAGUAR: BATTERY CHARGE ILLUMINATES DUE TO AN INCORRECTLY TORQUED OR FITTED BATTERY TERMINAL, WHILE VEHICLE IN SHOP FOR REPAIRS OR DURING PDI PROCESS, CAUSED BATTERY TERMINALS TO BE LOOSE OR ADRIFT. MODELS XK, XJ, XF. NO MODEL YEARS LISTED. *PE
SSM62217
Loose battery terminals.
7-071USA.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
7-071USA2
The in-tank fuel pump is controlled by the Engine Control Module (ECM) via a Fuel Pump Driver Module
SSM-52898
JAGUAR: WITHOUT ANY PARKING AID OR PARKING AID CAMERA FAULTS PRESENT, MESSAGE PARKING AID CAMERAS UNAVAILABLE IS DUE TO POSSIBLE TEMPORARY CACHE MEMORY AND NEED TO CONTACT DEALER. MODELS 2011-2012 XJ AND XF AND LATER YEARS. *PE
7-071USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J028NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM62038
Mongoose Update
6192USA
Quality Assurance Stop.
SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
6-191NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6191NAS
Quality Assurance Stop.
7-069USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM59857
Fuel System Concerns.
SSM42832
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
SSM61257
Title MOST system diagnosis
SSM62038Attachme
Mongoose Update.
SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Fuel Gauge / Pump Diagnostic Aids.
SSM60178
Important firmware update required for the DA Dongle /DA-VINA.
SSM59597a
Entertainment Systems.
SSM59617
Infotainment System AV button greyed out.
SSM589571
Image.
SSM589572
Image.
SSM58877
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Cigar Lighter Elements Not Supplied.
DVD13104
DVD software update
SSM37157
RE-ISSUED DEC 2015. PLEASE NOTE THAT AS YET JAGUAR VEHICLES WITH BULB FAILURE MONITORING SYSTEMS FOR TRAILER LIGHT FAILURE SENSING ARE NOT COMPATIBLE WITH TRAILER LIGHT BOARDS THAT HAVE LED BASED ILLUMINATION. AS A RESULT OF THIS THE LED LIGHTING ON THE TRAILER BOARD MAY FLICKER DURING THE SENSING FUNCTION. (THIS ISSUES WILL ALSO PRESENT ITSELF IF FITTING LED REAR LIGHT CLUSTERS AVAILABLE IN THE AFTERMARKET(NON-JAGUAR APPROVED ACCESSORY) BASED UPON THIS WE RECOMMEND THAT TRAILER LIGHT BOARDS WITH STANDARD INCANDESCENT BULBS ONLY ARE FITTED.
SSM44574
RE-ISSUED DEC 2015. ISSUE: OPERATION OF FRONT AND REAR SEAT BELTS. CAUSE: JAGUAR ARE RECEIVING A GROWING NUMBER OF REPORTED CONCERNS FROM XF CUSTOMERS RELATING TO THE OPERATION OF FRONT AND REAR SEAT BELTS, MANY OF THESE REPORTED CONCERNS HAVE BEEN INDUCED BY THE CUSTOMER OR SIMPLY BY THE CUSTOMER NOT UNDERSTANDING HOW THE FRONT AND REAR SEAT BELTS OPERATE. THESE CONCERNS REFER TO THE BELTS STICKING OR SEIZING IN OPERATION (ALR SYSTEM ACTIVE) TWISTED WEBBING AND SLOW RETRACTION.
SSM43055
RE-SSUED JANUARY 2015. ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET.
SSM42872
ISSUED DEC 2015. ISSUE: JAGUAR ARE CONTINUING TO SEE NO FAULT FOUND WARRANTY RETURNS ON HEADLAMPS AND ASSOCIATED CONTROL MODULES CAUSE: INCORRECT DIAGNOSIS.
SSM41158
Rust Spots on Rear Bumper Upper Surface
SSM40913
Engine-Compartment Lid Ajar Switch.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.