SSM76412 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Vehicle report
2016 JAGUAR XF
Service bulletins
498 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76387 - 29AUG25
Other
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
SSM76314 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
NAS25.02.003
Service Bulletin/Repair Instructions
NGI Infotainment Class Action Settlement
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
H419
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
H428
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
SSM76165
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
BIG5JAN24_27
Service Bulletin/Repair Instructions
POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
NAS24.01.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with replacement thermostats
SSM75813
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SSM75725
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75725ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76023
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75972
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM75964
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75931
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75909
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75826
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM68398
Service Bulletin/Repair Instructions
Window Regulator mechanical creak
SSM75617
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75856
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM75849
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_MAY2022_30
Service Bulletin/Repair Instructions
MIL on, DEF light on, having to program PCM or update PCM as stated on TOPIx.
SSM75745
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SSM75709
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75559
Service Bulletin/Repair Instructions
Coolant leak from Thermostat
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches â Seats not moving
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SSM75557
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SSM75443
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed When Washer Bottle Full
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75405
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
JTB00544NAS2
Service Bulletin/Repair Instructions
Front/Rear Door Primary Seal Lower Edge Loose/Adrift
JTB00579NAS2
Service Bulletin/Repair Instructions
'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC). The Malfunction Indicator Lamp (MIL) is illuminated on the IPC.
JTB00595NAS2
Service Bulletin/Repair Instructions
There is a wind noise from the A-pillar area or that the windshield finisher is loose.
JTB00640NAS2
Service Bulletin/Repair Instructions
A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection,water may be found to be trapped in the door(s).
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75133
Service Bulletin/Repair Instructions
MIL on the Instrument Cluster
SSM75082
Service Bulletin/Repair Instructions
Service replacement engines may require a balance shaft update prior to fitment.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
JLRTB02044NAS1
Service Bulletin/Repair Instructions
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
SFCC_JUN2020_19
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
SFCC_MAY2020_27
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SSM74814
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74814_Attach
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above
SSM74810
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74780
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG21
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74787
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SSM74385Att1
Service Bulletin/Repair Instructions
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att2
Service Bulletin/Repair Instructions
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74590
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74589
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
JLRTB02006NAS1
Service Bulletin/Repair Instructions
The air flow from the front air vents has become reduced.
SSM74567
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74570
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74447
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
NAS1909013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SSM74557
Service Bulletin/Repair Instructions
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SFCC SEP19 Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
JTB00514NAS5
Service Bulletin/Repair Instructions
The digital disc player will not eject, occasionally skips tracks, cycles quickly through tracks and 'locks up.' On-screen commands may also fail to operate, an ignition cycle usually temporarily resolves the problem.
SFCC_AUG19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74490
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74490Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC_JUL19_Slide
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
SFCC-JUN19-Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
JTB00619NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SFCCMAY19Slide26
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCCMAY19Slide27
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
JTB00672NAS1
Service Bulletin/Repair Instructions
A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument Cluster (IC).
SFCC_APRIL19_Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74304
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74375
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SFCC_14MAR19_Sli
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and the vehicle is running rough.
SSM74337
Service Bulletin/Repair Instructions
Variations of P0087 for the fuel rail pressure sensor are stored in the PCM
SSM74179
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM74179Attachme
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM73798
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM74309
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
SSM74309Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
SSM74160
Service Bulletin/Repair Instructions
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster.
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74285
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74289
Service Bulletin/Repair Instructions
Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure.
SSM74278
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
JTB00567NAS3
Service Bulletin/Repair Instructions
A creak noise may be evident from the front bulkhead.
SSM73713
Service Bulletin/Repair Instructions
A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold.
SSM74280
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74171
Service Bulletin/Repair Instructions
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
JTB00664NAS2
Service Bulletin/Repair Instructions
The Auto stop/start system may not function as expected.
JTB00670NAS1
Service Bulletin/Repair Instructions
A water leak into the front left and/or right footwells may be evident.
SFCC_10JAN19_Sli
Service Bulletin/Repair Instructions
Customers may express a concern of water ingress into the front footwells.
JTB00552NAS7
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SSM74162
Service Bulletin/Repair Instructions
Message on the Instrument cluster stating "Air suspension not in customer mode" Diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
JTB00664NAS1
Service Bulletin/Repair Instructions
The Auto stop/start system may not function as expected.
SSM74139
Service Bulletin/Repair Instructions
Excessive vibration of vehicle when stationary at idle.
SSM74160Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74132
Service Bulletin/Repair Instructions
X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language from main menu.
SSM74008
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008Attachme
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM72307
Service Bulletin/Repair Instructions
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
SSM74096
Service Bulletin/Repair Instructions
The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been completed using Pathfinder.
SSM74048
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
JTB00619NAS2.1
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.2
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM72498
Service Bulletin/Repair Instructions
Issue: Wheel stud failures (fractures).
SSM73690
Service Bulletin/Repair Instructions
Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic
SSM74038
Service Bulletin/Repair Instructions
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74060
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM74063
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
SSM73960.2
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM74023
Service Bulletin/Repair Instructions
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74054
Service Bulletin/Repair Instructions
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
SSM74034
Service Bulletin/Repair Instructions
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).
JTB00591NAS2
Service Bulletin/Repair Instructions
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim.
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report "Hood Open" message displays on IP with hood closed.
SSM73690 Attachm
Service Bulletin/Repair Instructions
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic
SSM73960
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM73975
Service Bulletin/Repair Instructions
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
SSM74000
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73822
Service Bulletin/Repair Instructions
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
SSM73966
Service Bulletin/Repair Instructions
Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
SSM71538.1
Service Bulletin/Repair Instructions
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A customer may complain of a coolant leak from the vehicle.
SSM73948
Service Bulletin/Repair Instructions
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM73929
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
JTB00552NAS6
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SSM73930
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SFCC_14JUN18_10_
Service Bulletin/Repair Instructions
A Customer may experience a coolant leak or engine overheat condition.
SFCC_14JUN18_14_
Service Bulletin/Repair Instructions
A Customer may report a noise or low air flow from the HVAC system
SSM73888
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73888 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
H017NAS3
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
JTB00514NAS4
Service Bulletin/Repair Instructions
The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. An ignition cycle usually temporarily resolves the problem.
SSM73798.1
Service Bulletin/Repair Instructions
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM72302
Service Bulletin/Repair Instructions
Issue: B1412-96 being flagged in the Gateway Module
SSM72598
Service Bulletin/Repair Instructions
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed.
SSM73462
Service Bulletin/Repair Instructions
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
SSM73728
Service Bulletin/Repair Instructions
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.
SFCC_10MAY18_01
Service Bulletin/Repair Instructions
Upon investigation a technician may find that the Telematics Control Module (TCU) is not reporting on the network.
JTB00567NAS2
Service Bulletin/Repair Instructions
A creak noise may be evident from the front bulkhead.
JTB00633NAS1
Service Bulletin/Repair Instructions
The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center.
SSM72960
Service Bulletin/Repair Instructions
Issue: Tunescan does not operate, scrolling window animation is constantly running.
SSM73671
Service Bulletin/Repair Instructions
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).
SSM73814
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
SSM73824
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM73854
Service Bulletin/Repair Instructions
Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF - Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - 2017
SSM73852
Service Bulletin/Repair Instructions
Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event.
SSM73844
Service Bulletin/Repair Instructions
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
SSM73813
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73813 Attachm
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73793
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73822 Attachm
Service Bulletin/Repair Instructions
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
JTB00619NAS1
Service Bulletin/Repair Instructions
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
SSM73156
Service Bulletin/Repair Instructions
Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation.
SSM73809
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
JTB00578NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
SSM73588
Service Bulletin/Repair Instructions
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
SSM73588 Attachm
Service Bulletin/Repair Instructions
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
JTB00606NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
SSM73789
Service Bulletin/Repair Instructions
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
SSM73789 Attachm
Service Bulletin/Repair Instructions
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
JTB00528NAS3
Service Bulletin/Repair Instructions
A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening panel.
SFCC_08MAR18
Service Bulletin/Repair Instructions
Jaguar Land Rover Shop Foreman Conference Call
SFCC_08MAR18_05
Service Bulletin/Repair Instructions
TCU Water Ingress
JTB00515NAS2
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P025C-11 stored in the Powertrain Control Module (PCM).
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
SSM73201
Service Bulletin/Repair Instructions
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.
SSM73473
Service Bulletin/Repair Instructions
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle
SSM73473 Attachm
Service Bulletin/Repair Instructions
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle
SSM73542
Service Bulletin/Repair Instructions
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
SSM73511
Service Bulletin/Repair Instructions
Issue: Jaguar headlining cleaning products
SSM73700
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-09
Service Bulletin/Repair Instructions
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
JTB00556NAS1
Service Bulletin/Repair Instructions
The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored.
SFCC_14DEC17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73599
Service Bulletin/Repair Instructions
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary.
SSM73603
Service Bulletin/Repair Instructions
Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel.
SSM72865
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM72865 Attachm
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
JTB00547NAS2
Service Bulletin/Repair Instructions
The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster. Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be stored in the Anti-lock Brake System Control Module
JTB00593NAS2
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
JTB00492NAS3
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
SSM73636
Service Bulletin/Repair Instructions
Issue: There is a possibility that some XF vehicles within the VIN range above - ordered with 'Black pack' option - have the front bumper trims and other features incorrectly built against the ordered specification.
SSM73633
Service Bulletin/Repair Instructions
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
SSM58558
Service Bulletin/Repair Instructions
Issue: Submitting a Brake Noise EPQR
JTB00592NAS1
Service Bulletin/Repair Instructions
Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently.
JTB00593NAS1
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth® connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.
JTB00571NAS1
Service Bulletin/Repair Instructions
Situation: A creak noise may be evident from the A-Pillar and/or B-Pillar area when opening a front or rear door.
JTB00552NAS4
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
SSM73095
Service Bulletin/Repair Instructions
Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Module (PCM). This diagnostic is directing retailers to replace the Charge Air Cooler Coolant Pump (T2H2556), however a number of these parts have been returned and no faults have been found.
SSM73554
Service Bulletin/Repair Instructions
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
JTB00552NAS3
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
JTB00528NAS2
Service Bulletin/Repair Instructions
Situation: A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening panel.
JTB00578NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SSM73298
Service Bulletin/Repair Instructions
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
SSM73549
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
SSM72933
Service Bulletin/Repair Instructions
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761.
SSM73543
Service Bulletin/Repair Instructions
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
JTB00573NAS1
Service Bulletin/Repair Instructions
Situation: When installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking lever.
K455NAS3
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.
JTB00553NAS1
Service Bulletin/Repair Instructions
Situation: The roof blind may not open correctly. Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored.
SSM72926
Service Bulletin/Repair Instructions
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
6-339NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)
K437NAS5
Service Bulletin/Repair Instructions
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
SSM73139
Service Bulletin/Repair Instructions
Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
JTB00461NAS2
Service Bulletin/Repair Instructions
Situation: The front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions.
H017NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
SSM73410
Service Bulletin/Repair Instructions
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
JTB00483NAS1
Service Bulletin/Repair Instructions
SITUATION: A ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed.
SSM73381
Service Bulletin/Repair Instructions
Issue: Body Panel(s)Unibody
SSM73067
Service Bulletin/Repair Instructions
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
SSM73384
Service Bulletin/Repair Instructions
Issue: Rear differential oil leak evident from the pinion seal.
SSM73310
Service Bulletin/Repair Instructions
Issue: SIM card does not latch in SIM slot or cannot be read.
SSM73304
Service Bulletin/Repair Instructions
Issue: Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre and DTC?s P1888-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 stored in the TCCM (Transfer Case Control Module).
6-349NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.
K455NAS1
Service Bulletin/Repair Instructions
USB network between USB hub and digital disc player does not match specification
SSM73285
Service Bulletin/Repair Instructions
Heads up display does not display cruise control value below 20MPH or 20KPH
SSM73249
Service Bulletin/Repair Instructions
Coolant leaking from coolant resrvior cap
JTB00551NAS1
Service Bulletin/Repair Instructions
A rubbing noise from the engine compartment may be evident
SSM73019
Service Bulletin/Repair Instructions
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. The customer is complaining about LKA and LDW issues, for example, not available, not working, not disengaging when the indicator stalk is engaged.
SSM72925
Service Bulletin/Repair Instructions
Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive.
6-343NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. This does not affect the function of the luggage compartment lid latch. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
K436NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.
K450 UPS8816-1bN
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. This does not affect the function of the luggage compartment lid latch.
JTB00518NAS3
Service Bulletin/Repair Instructions
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.
JTB00544NAS1
Service Bulletin/Repair Instructions
Situation: A front and/or rear door primary seal may become loose/adrift from the lower edge of the door.
K436NAS1
Service Bulletin/Repair Instructions
Luggage compartment lid clash to bumper.
6-339NAS2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected and - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues
K437NAS2
Service Bulletin/Repair Instructions
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master Controller (IMC) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues
SSM73074
Service Bulletin/Repair Instructions
Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact.
SSM73094
Service Bulletin/Repair Instructions
Issue: Excessive vibration of vehicle and exhaust system when stationary at idle and/or DTC P245B-84 (DTC will only be present on 2.0 Diesel engines).
6-338NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which have been fitted with incorrect literature packs for the InControl® Touch Pro? system.
K439NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which have been fitted with incorrect literature packs for the InControl® Touch Pro? system.
JTB00423NAS2
Service Bulletin/Repair Instructions
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
JTB00512NAS2
Service Bulletin/Repair Instructions
Situation: The clock display on the Touch Screen and the Instrument Cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis.
K437NAS1
Service Bulletin/Repair Instructions
Incontrol touch pro phase 2.5 software update.
6-329NAS2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
K410NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
SSM73028
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
JA16GI-17
Service Bulletin/Repair Instructions
Please be advised that Service Action K426, Gateway Module (GWM) Stay Awake - Battery Drain, has been reinstated with immediate effect.
K426NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SSM72557
Service Bulletin/Repair Instructions
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
K445NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.
6-334NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.
JTB00518NAS2
Service Bulletin/Repair Instructions
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.
SSM72758
Service Bulletin/Repair Instructions
Issue: Excessive vibration of vehicle and exhaust system when stationary at idle.
JTB00528NAS1
Service Bulletin/Repair Instructions
Situation: A 'click' / 'creak' noise may be evident from the top of the 'A' pillar area or the front of the roof opening panel.
SSM73035
Service Bulletin/Repair Instructions
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
K410NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
K396NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND BRAKE PEDAL AT THE SAME TIME, WHICH WILL CAUSE THE BRAKE SYSTEM OVERRIDE TO APPLY. IN THE EVENT OF THE BRAKE OVERRIDE SYSTEM APPLYING, IT WILL SIGNIFICANTLY REDUCE THE ENGINE TORQUE OUTPUT AND MAY CAUSE CONCERN FOR THE DRIVER. INVESTIGATIONS HAVE IDENTIFIED THAT THE LATERAL SPACING BETWEEN THE BRAKE BOOSTER AND ACCELERATOR PEDAL MAY BE THE ROOT CAUSE AND THEREFORE THE RELEVANT REPAIR INSTRUCTIONS HAVE BEEN INCLUDED TO HELP STOP ANY POSSIBLE OCCURRENCE OF THE REPORTED CONCERN.
JTB00510NAS2
Service Bulletin/Repair Instructions
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; CD RIPPING/PLAYBACK ISSUES; CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.
SSM73025
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
K438NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE INCONTROL® TOUCH PHASE 3 SOFTWARE IS TO BE INTRODUCED TO CORRECT A NUMBER OF ISSUES, INCLUDING: SD CARD CORRUPTION; SOFTWARE UPDATE TO THE AUDIO HEAD UNIT (AHU) TO RECTIFY SYSTEM RE-BOOT CONCERNS; PHONE AND BLUETOOTH® CONNECTIVITY ISSUES; LOSS OF SIRIUS RADIO; AUTO FREQUENCY FUNCTION HAS BEEN REMOVED; AND A CHANGE TO THE WAY RECENT DESTINATIONS ARE ACCESSED WHILE USING NAVIGATION.
K434NAS3
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. DIAGNOSIS MAY IDENTIFY P025C-11 DIAGNOSTIC TROUBLE CODE (DTC) WHICH INDICATES A SHORT CIRCUIT TO GROUND ON THE POWERTRAIN CONTROL MODULE (PCM) AND FUEL PUMP DRIVER MODULE (FPDM) COMMUNICATION LINE.
SSM72986
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY PRESENT A VEHICLE WITH WATER TRAPPED / SOUND IN ITS REAR DOOR.
K434NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. DIAGNOSIS MAY IDENTIFY P025C-11 DIAGNOSTIC TROUBLE CODE (DTC) WHICH INDICATES A SHORT CIRCUIT TO GROUND ON THE POWERTRAIN CONTROL MODULE (PCM) AND FUEL PUMP DRIVER MODULE (FPDM) COMMUNICATION LINE.
JTB00477NAS2
Service Bulletin/Repair Instructions
SITUATION: A RATTLE NOISE FROM THE FRONT OF THE VEHICLE MAY BE EVIDENT WHEN DRIVING OVER ROUGH ROADS (COBBLESTONE, DAMAGED ROADS, ETC.) WHEN TRAVELING AT LOW TO MODERATE SPEED (10-25MPH / 16-40KM/H).
SSM72878
Service Bulletin/Repair Instructions
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.
K434NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. DIAGNOSIS MAY IDENTIFY P025C-11 DIAGNOSTIC TROUBLE CODE (DTC) WHICH INDICATES A SHORT CIRCUIT TO GROUND ON THE POWERTRAIN CONTROL MODULE (PCM) AND FUEL PUMP DRIVER MODULE (FPDM) COMMUNICATION LINE.
JTB00518NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK. THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER.
JTB00505NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ROOF OPENING PANEL MAY NOT CLOSE CORRECTLY. NOTE: THE ROOF OPENING PANEL MAY ALSO BE REFERRED TO AS PANORAMIC ROOF OPENING PANEL.
JTB00522NAS1
Service Bulletin/Repair Instructions
SITUATION: ONLY ON VEHICLES WITH MANUAL LUGGAGE COMPARTMENT LIDS, THE LUGGAGE COMPARTMENT LID MAY FOUL THE REAR BUMPER WHEN CLOSING, RESULTING IN PAINT DAMAGE TO THE BUMPER.
JTB00515NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
K423NAS1
Service Bulletin/Repair Instructions
SYSTEM FREEZES AND RESTARTS; LOSS OF FAVORITES, NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE AND OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.
K424NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND COULD EXPERIENCE A NON-START CONDITION ONLY WHEN BOTH SMART KEYS ARE IN THE VEHICLE.
JTB00514NAS1
Service Bulletin/Repair Instructions
SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. AN IGNITION CYCLE USUALLY TEMPORARILY RESOLVES THE PROBLEM.
K392NAS3
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: SYSTEM 'FREEZES' AND RESTARTS; LOSS OF FAVORITES; NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.
SSM72516
Service Bulletin/Repair Instructions
ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET.
SSM72936
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED (MIL) WITH DTC P034191 IS STORED IN THE POWERTRAIN CONTROL MODULE (PCM) ON INGENIUM 2.0 DIESEL (AJ200D) ENGINES ONLY.
JTB00380NAS4
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00513NAS1
Service Bulletin/Repair Instructions
SITUATION: WHEN PRESSING THE ENGINE START/STOP SWITCH, THE IGNITION MAY NOT TURN ON AND THE ENGINE MAY NOT START.
SSM72921
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C11 SET WITHIN THE PCM.
SSM72910
Service Bulletin/Repair Instructions
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ.
SSM72913
Service Bulletin/Repair Instructions
ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH. TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.
SSM72906
Service Bulletin/Repair Instructions
ISSUE: WHEN RUNNING EITHER; CONFIGURE NEW MODULE -INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER OR, INCONTROL TOUCH PRO - VEHICLE SHARED SECRET. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED.
SSM72885
Service Bulletin/Repair Instructions
ISSUE: MIL ILLUMINATED AND WITH DTC P025C-11 FOR FUEL PUMP MODULE "A" CONTROL CIRCUIT LOW - CIRCUIT SHORT TO GROUND
6-307NAS
Service Bulletin/Repair Instructions
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].
JTB00380NAS3
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00493NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOW-SPEED OVERRUN (BETWEEN 1,800-1,100 RPM).
K414NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED.
JTB00510NAS1
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED: CD PLAYER PERFORMANCE; UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE THE ACTION; VOICE COMMAND REPEATED TWICE; MISSING AUDIO FOR FM AFTER STARTUP; RECOVERED AFTER SOURCE CHANGE; PHONE ISSUES; AND/OR SCREEN RESET ISSUES.
K392NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: SYSTEM 'FREEZES' AND RESTARTS; LOSS OF FAVORITES; NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.
SSM72655
Service Bulletin/Repair Instructions
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED. THE DTC B14D3-96 MAY ALSO BE STORED IN THE INFOTAINMENT MASTER CONTROLLER (IMC) SUGGESTING A RADIO TUNER COMPONENT INTERNAL FAILURE.
JTB00415NAS4
Service Bulletin/Repair Instructions
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE [PCM]).
K392NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: SYSTEM 'FREEZES' AND RESTARTS; LOSS OF FAVORITES; NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.
SSM72833
Service Bulletin/Repair Instructions
ISSUE: THE IGNITION LIGHTS DO NOT ILLUMINATE AND THE ENGINE WILL NOT CRANK. THERE IS NO ISSUE WITH THE LOCKING AND UNLOCKING THE VEHICLE.
JTB00500NAS1
Service Bulletin/Repair Instructions
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.
K386NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASS HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS.
SSM72828
Service Bulletin/Repair Instructions
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED.
SSM72811
Service Bulletin/Repair Instructions
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE INPUT THE PIN CODE. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.
SSM72821
Service Bulletin/Repair Instructions
ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.
SSM72823
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WONT EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CANT READ CD
JTB00417NAS3
Service Bulletin/Repair Instructions
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
JTB00493NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOWSPEED OVERRUN (BETWEEN 1,800-1,100 RPM).
JTB00267NAS2
Service Bulletin/Repair Instructions
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
JTB00492NAS1
Service Bulletin/Repair Instructions
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
SSM72770
Service Bulletin/Repair Instructions
ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE SAY WHAT THEY SEE/SAY A COMMAND FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED.
SSM72773
Service Bulletin/Repair Instructions
ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE.
SSM72293
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. CUSTOMER OR TECHNICIAN MAY ALSO SEE THE MESSAGE A/C SYSTEM IN HIBERNATION' CONDITION WAITING TO WAKE UP DISPLAYED ON THE TOUCH SCREEN.
SSM72768
Service Bulletin/Repair Instructions
ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
JTB00477NAS1
Service Bulletin/Repair Instructions
SITUATION: A RATTLE NOISE FROM THE FRONT OF THE VEHICLE MAY BE EVIDENT WHEN DRIVING OVER ROUGH ROADS (COBBLE STONE, DAMAGED ROADS, ETC.) WHEN TRAVELING AT LOW TO MODERATE SPEED (10-25MPH / 16-40KM/H).
K377NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START.
SSM72670
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES.
6-296NAS
Service Bulletin/Repair Instructions
DESCRIPTION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START.
K377NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE WATER MAY LEAK INTO THE LUGGAGE COMPARTMENT, POTENTIALLY CAUSING A FAILURE TO START.
SSM72652
Service Bulletin/Repair Instructions
DIFFULTIES ACTIVATING NAVIGATION SD CARD
SSM72667
Service Bulletin/Repair Instructions
SIM CARD MAY BE LOST OR DAMAGED
SSM72668
Service Bulletin/Repair Instructions
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER
JTB00471NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE DUE TO A PCM SOFTWARE ERROR CAUSING A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE.
SSM72613
Service Bulletin/Repair Instructions
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
SSM72658
Service Bulletin/Repair Instructions
DIFFICULTY ACTIVATING TELEMATICS
SSM72206
Service Bulletin/Repair Instructions
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
SSM72600
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM ERROR MESSAGE
SSM72617
Service Bulletin/Repair Instructions
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
JTB00446NAS3
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
6-293NAS
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHERE THE REAR SHOCK ABSORBER TOP MOUNTING(S) MAY CAUSE A KNOCKING NOISE.
K353NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE REAR SHOCK ABSORBER TOP MOUNTING(S) MAY CAUSE A KNOCKING NOISE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72609
Service Bulletin/Repair Instructions
CANNOT SWITCH SDARS CHANNELS
JTB00460NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA).
JTB00463NAS1
Service Bulletin/Repair Instructions
SITUATION: THE AMBER BRAKE WARNING LAMP IN THE INSTRUMENT CLUSTER MAY PREMATURELY ILLUMINATE. CAUSE: THIS MAY BE CAUSED BY THE FRONT BRAKE PAD WEAR SENSOR LEAD CONTACTING THE FRONT LEFT ROAD WHEEL.
6-288USA
Service Bulletin/Repair Instructions
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLES CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE INCONTROL® APPS FUNCTIONALITY."
6-289NAS
Service Bulletin/Repair Instructions
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLES CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE CONFIGURABLE DYNAMICS FUNCTIONALITY."
K342NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE, FITTED WITH NAVIGATION, WHERE AN UPDATE TO THE VEHICLES CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE INCONTROL APPS FUNCTIONALITY. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
K355NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE AN UPDATE TO THE VEHICLES CAR CONFIGURATION FILE (CCF) IS REQUIRED TO ENABLE CONFIGURABLE DYNAMICS FUNCTIONALITY. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72596
Service Bulletin/Repair Instructions
ISSUE: IF THE VEHICLE REQUIRES A REAR SUSPENSION DAMPER TOP MOUNT TO BE REPLACED; BOTH TOP MOUNTS SHOULD BE REPLACED AS A PAIR. CAUSE: TO ENSURE CONSISTENT DYNAMIC PERFORMANCE OF THE VEHICLE.
SSM72591
Service Bulletin/Repair Instructions
ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE.
JTB00462NAS1
Service Bulletin/Repair Instructions
SITUATION: THE REAR SEAT RELEASE HANDLE(S) MAY BE LOOSE OR ADRIFT. CAUSE: THIS MAY BE DUE TO THE HANDLE CLIP NOT BEING TIGHTLY RETAINED
SSM72486
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VOLTAGE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM.
SSM71966
Service Bulletin/Repair Instructions
ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION
SSM72306
Service Bulletin/Repair Instructions
ISSUE: REPORTS AT PDI UPON REMOVAL OF THE CENTRE CONSOLE PROTECTION, THERE IS GLUE RESIDUE ON THE CONSOLE SURFACE FACE. CAUSE: HIGH IN-VEHICLE TEMPERATURES CAUSING GLUE TO SEEP FROM THE CONSOLE PROTECTION TRIM ONTO THE CONSOLE. WHEN THE IN-VEHICLE TEMPERATURE DROPS, THIS THEN SETS HARD ON THE SURFACE OF THE CONSOLE.
JTB00430NAS1
Service Bulletin/Repair Instructions
SITUATION: THE TRANSMISSION MAY EXHIBIT POOR SHIFT QUALITY WHEN SELECTING DRIVE (D) OR REVERSE (R) FROM A STOP OR WITH LOW SPEED ENGAGEMENT. CAUSE: THIS MAY BE CAUSED BY TRANSMISSION CONTROL MODULE SOFTWARE NOT BEING OPTIMIZED.
JTB00446NAS2
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW.
JTB00446NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW.
SSM72520
Service Bulletin/Repair Instructions
ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD
JTB00415NAS3
Service Bulletin/Repair Instructions
Loss Of Drive Or Flashing Gear Selector LED Indicator
SSM72513
Service Bulletin/Repair Instructions
ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. ACTION AS PART OF THE PDI PROCESS YOU ARE REQUESTED TO ENSURE THAT THE CORRECT SEARCH COUNTRY IS SELECTED IN THE NAVIGATION. THIS CAN BE FOUND BY SELECTING NAVIGATION WHERE TO - ADDRESS. IF THE SYSTEM IS SHOWING EITHER "ENTER COUNTRY" OR A NONE RELEVANT COUNTRY THEN ENTER THE CORRECT COUNTRY BY SELECTING THE INCORRECT TEXT AND SELECTING THE CORRECT SEARCH COUNTRY USING THE KEYBOARD. THE PDI PROCESS WILL BE UPDATED AT THE EARLIEST OPPORTUNITY
SSM72508
Service Bulletin/Repair Instructions
ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI.
SSM72503
Service Bulletin/Repair Instructions
ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION.
SSM72477
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER TO A FAULT WITH THE PRE, OR MID, OR POST CATALYST HEATED OXYGEN SENSOR: P0036, P0037, P0038, P0054, P0136, P013A, P013E, P0141, P0042, P0043, P0044, P0055, P0142, P0143, P0144, P0147, P0056, P0057, P0058, P0060, P013C, P014A, P0156, P0157, P0158, P0161, P0062, P0063, P0064, P0162, P0163, P0164, P0167 UPON DIAGNOSIS NO FAULT IS FOUND WITH THE WIRING HARNESS OR CONNECTOR AND THE FAULT IS DETERMINED TO BE WITH THE SENSOR (HAVING FOLLOWED THE DIAGNOSTIC INFORMATION AND HELP TEXT RELATING TO PCM CODES AS READ BY SDD). CAUSE: THE ROOT CAUSE HAS YET TO BE IDENTIFIED AND IS CURRENTLY UNDER INVESTIGATION
SSM72354
Service Bulletin/Repair Instructions
AEB (Automated Emergency Braking) Initializing Displayed - Instrument Cluster displays AEB initializing message (Image Processing Module A (IPMA) - DTC C1001-49 Flagged)
SSM72482
Service Bulletin/Repair Instructions
ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2.2 OF THE INCONTROL TOUCH MAP UPDATER RELEASED HAD THE ABOVE CONCERN.
SSM72458
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT ENGINE MANAGEMENT LIGHT (MIL) ILLUMINATED DURING THE FIRST 1000MILES OF USAGE FROM DELIVERY, WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS LOGGED P208B-00/P2BAE-00/P2BAF- 00. CAUSE: UNDER INVESTIGATION
SSM72443
Service Bulletin/Repair Instructions
ISSUE: ON SOME X260 MODELS WITH AEB, THERE MAY BE INSTANCES OF BRACKETS DEBONDING FROM THE GLASS CAUSE: INCORRECT MANUFACTURING PROCESS AT THE SUPPLIER
JTB00394NAS3
Service Bulletin/Repair Instructions
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72394
Service Bulletin/Repair Instructions
ISSUE: 1. WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE HAVE BEEN ISOLATED REPORTS THAT NO ON-SCREEN MESSAGE WAS DISPLAYED TO CONFIRM THE CARD ACTIVATION HAD BEEN COMPLETED SUCCESSFULLY. 2. THE INCONTROL TOUCH MAP UPDATER SCREEN MAY FREEZE IF THE USER MINIMISES AND THEN MAXIMISES THE SCREEN DURING USE. THE USER IS UNABLE TO CONFIRM IF THE UPDATE HAS COMPLETED SUCCESSFULLY AND MUST THEN CLOSE THE INCONTROL TOUCH MAP UPDATER AND LAUNCH IT AGAIN. CAUSE: VERSION 2.0 OF THE INCONTROL TOUCH MAP UPDATER RELEASED IN SDD 142.03 HAD THE ABOVE CONCERNS.
SSM72415
Service Bulletin/Repair Instructions
ISSUE: AFTER USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO ACTIVATE TRANSPORTATION MODE ON A VEHICLE, A BATTERY DRAIN MAY BE EXPERIENCED. CAUSE: WHEN TRANSPORTATION MODE IS SELECTED, SDD FUNCTIONS CORRECTLY AND ACTIVATES TRANSPORTATION MODE BUT THEN SELECTS AN INCORRECT SETTING WHEN APPLYING THE MODE, WHICH CAUSES THE VEHICLE BATTERY DRAIN. NOTE: TAKING A VEHICLE OUT OF TRANSPORTATION MODE IS FUNCTIONING CORRECTLY ON SDD.
SSM71869
Service Bulletin/Repair Instructions
ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM72390
Service Bulletin/Repair Instructions
ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR.
SSM72407
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER MAY REPORT WHITE CRYSTALS FOUND AROUND SCR FILLER NECK IN THE LUGGAGE AREA. CAUSE: EARLY BUILD PROCESS WEAKNESS WITHIN JAGUAR XF PRODUCTION FACILITY WHERE SCR/ADBLUE HAS POTENTIAL TO LEAK ONTO VEHICLE REAR LUGGAGE COMPARTMENT & SURROUNDING AREAS OF TRIM.
SSM72386
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY STATE THAT THE REAR SEAT CUSHION HAS EXCESSIVE BAGGINESS AND THAT THERE IS AN INCREASE IN WRINKLES WHEN COMPARED WITH PREVIOUS MODELS. CAUSE: IN RESPONSE TO PREVIOUS FEEDBACK FROM CURRENT MODELS THE TRIM DEVELOPMENT TEAM ON X260 HAVE SOUGHT TO INCREASE REAR SEAT HEADROOM, COMFORT AND WEAR DURABILITY PERFORMANCE OF THE SEATS. TO ACHIEVE THESE ATTRIBUTES ADDITIONAL LAMINATES BETWEEN THE SEAT FOAMS AND TRIM COVERS HAVE BEEN INTRODUCED, AND IT IS THESE LAMINATES THAT HAVE DRIVEN A MORE RELAXED TRIM APPEARANCE IN SOME AREAS OF THE SEATS THAN HAS BEEN SEEN ON OUR PREVIOUS PRODUCTS.
SSM72366
Service Bulletin/Repair Instructions
ISSUE DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE SOFTWARE CALCULATION.
6195NAS2
Service Bulletin/Repair Instructions
STEERING GEAR FIXING.
JTB00380NAS1
Service Bulletin/Repair Instructions
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
SSM72087Attachme
Service Bulletin/Repair Instructions
XF/XJ Eco Stop/Start Additional Diagnostics Information
JTB00390NAS1
Service Bulletin/Repair Instructions
Fuel Gauge Does Not Display 'Full'
SSM72035
Service Bulletin/Repair Instructions
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
SSM71803-2
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71538-2
Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement
SSM71538Attachme
Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement
SSM67697
Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
SSM67697-2
Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
JTB00379NAS1
Service Bulletin/Repair Instructions
Front / Rear Lamp Condensation - Information Only
SSM71974
Service Bulletin/Repair Instructions
Diagnosing the BMS when DTC B11DB-87 is logged.
SSM71917
Service Bulletin/Repair Instructions
vehicles with battery charging warning lamp illuminated
SSM71915
Service Bulletin/Repair Instructions
Instructions for jump starting vehicles with discharged battery?s
SSM71896
Service Bulletin/Repair Instructions
Automatic transmission, rotary gear selector low level part
SSM71863-1
Service Bulletin/Repair Instructions
Trunk / Boot lid operation - not lifting up all the way
SSM67097
Service Bulletin/Repair Instructions
Fasia switch pack(FSP) buttons sticking in operation
SSM67097Attachme
Service Bulletin/Repair Instructions
Fasia switch pack(FSP) buttons sticking in operation
JTB00361NAS1
Service Bulletin/Repair Instructions
Diagnostic Module Tank Leakage (DMTL)
SSM71832
Service Bulletin/Repair Instructions
Diagnostic process for Drivers Airbag Warning Light
SSM71863
Service Bulletin/Repair Instructions
Boot lid not lifting up all the way
SSM71853
Service Bulletin/Repair Instructions
Remote Function Actuator Module (RFA) hardware recovery process
SSM71838
Service Bulletin/Repair Instructions
XF Diagnostic process for Day Night Mode Activation
SSM71827
Service Bulletin/Repair Instructions
Climate Controlled Seats Diagnosis & Testing
DVD13707
Service Bulletin/Repair Instructions
DVD software update
JTB00346NAS1
Service Bulletin/Repair Instructions
Transit Protection / Wrapguard Staining
SSM71803-1
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71822
Service Bulletin/Repair Instructions
New vehicle storage (Transit relay / Transit mode)
SSM71811
Service Bulletin/Repair Instructions
Steering Gear Transfer Pipe change
SSM68938
Service Bulletin/Repair Instructions
Noise Vibration
SSM71794
Service Bulletin/Repair Instructions
AM Frequency Stuck In FM Preset
SSM71794Attachme
Service Bulletin/Repair Instructions
AM Frequency Stuck In FM Preset
SSM71803
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM53217
Service Bulletin/Repair Instructions
XF Bumper to Headlamp Gap.
SSM71598-2
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL
SSM69078
Service Bulletin/Repair Instructions
Bluetooth issues after software updates.
SSM70338
Service Bulletin/Repair Instructions
Rear transport tow eye being left in place or not discarded
SSM70378
Service Bulletin/Repair Instructions
No Communication with Chassis Control Modules after reconnecting battery. Chassis.
DVD13604
Service Bulletin/Repair Instructions
Software update 04
SSM67977
Service Bulletin/Repair Instructions
Steering Column Rake / Reach Operation Innoperative
SSM69458-2
Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen
SSM70058
Service Bulletin/Repair Instructions
Diagnostic Software Hardware
SSM69558
Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen
SSM69558-2
Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen
SSM69518
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
SSM69518-2
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
DVD136-1
Service Bulletin/Repair Instructions
the DVD software update
SSM69238
Service Bulletin/Repair Instructions
Diesel Coolant Pipe noise/resonance
SSM69238Attachme
Service Bulletin/Repair Instructions
Diesel Coolant Pipe noise/resonance
SSM69038
Service Bulletin/Repair Instructions
HVAC Evaporator Data Requested Upon Replacement
SSM68878
Service Bulletin/Repair Instructions
RCM - Configuration failure DTC`s logged in module
JTB-00311-NAS-1
Service Bulletin/Repair Instructions
SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE.
JTB00311NAS1
Service Bulletin/Repair Instructions
Climate Control System Odor.
SSM68358
Service Bulletin/Repair Instructions
Audio System Speaker Diagnosis
SSM66697
Service Bulletin/Repair Instructions
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM66637
Service Bulletin/Repair Instructions
Charging a vehicle fitted with Battery monitoring system
SSM64557
Service Bulletin/Repair Instructions
Charge Air Hose assy detachment.
SSM59597
Service Bulletin/Repair Instructions
Audio Amplifier Quiescent drain
SSM63697
Service Bulletin/Repair Instructions
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Service Bulletin/Repair Instructions
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63477
Service Bulletin/Repair Instructions
Diagnostic Concerns.
SSM63197
Service Bulletin/Repair Instructions
HLDF Programming - `Candidate Not Available` message.
SSM62877
Service Bulletin/Repair Instructions
XF LHF Indicator Inoperative.
SSM62657
Service Bulletin/Repair Instructions
Hood / Bonnet Ajar Switch.
SSM62197
Service Bulletin/Repair Instructions
Front Control Display Interface Module Re-configuration.
6195NAS
Service Bulletin/Repair Instructions
Steering Gear Pinion Bolt.
SSM62217
Service Bulletin/Repair Instructions
Loose battery terminals.
SSM62038
Service Bulletin/Repair Instructions
Mongoose Update
6192USA
Service Bulletin/Repair Instructions
Quality Assurance Stop.
SSM61657
Service Bulletin/Repair Instructions
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
SSM59857
Service Bulletin/Repair Instructions
Fuel System Concerns.
SSM42832
Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
SSM61257
Service Bulletin/Repair Instructions
Title MOST system diagnosis
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM60117
Service Bulletin/Repair Instructions
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Service Bulletin/Repair Instructions
Fuel Gauge / Pump Diagnostic Aids.
SSM60178
Service Bulletin/Repair Instructions
Important firmware update required for the DA Dongle /DA-VINA.
SSM59597a
Service Bulletin/Repair Instructions
Entertainment Systems.
SSM59617
Service Bulletin/Repair Instructions
Infotainment System AV button greyed out.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
SSM58877
Service Bulletin/Repair Instructions
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Service Bulletin/Repair Instructions
Cigar Lighter Elements Not Supplied.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.