SSM76478 - 21JUL26
Other
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
Vehicle report
2023 JAGUAR XF
Service bulletins
214 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76464 - 06JUL26
Other
Wireless Device Charger Inoperative Post Software Update
H490v3 - 01MAY26
Service Bulletin/Repair Instructions
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
H474 Jaguar 17APR26
Other
Software Over The Air (SOTA) updates are failing to complete.
SSM000028 - 18MAR26
Other
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
Other
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
Other
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
Other
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76412 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_JAN2026_20
Other
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_26
Other
After vehicle off, the fan continues to run at high speeds.
SSM000017-19DEC25
Other
Coolant fan may continue running at high speed after ignition shut-off
SSM000013-18DEC25
Other
PIVI - Unable to log into InControl account in vehicle
TUCC_DEC2025_32
Other
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
Other
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Other
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
SSM76387 - 29AUG25
Other
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUL2025_32
Other
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
Jaguar_H474_20JUN25
Other
Software Updates
TUCC_JUN2025_43
Other
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
H490v2 - 09APR25
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76281
Other
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_FEB2025_36
Other
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_45
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_46
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap.
SSM76258
Other
Coolant Loss Through Engine Coolant Expansion Tank Cap
SSM76265
Other
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76257
Other
Thermostat Housing Engine Coolant Leak
SSM76257ATT1
Other
Thermostat Housing Engine Coolant Leak
SSM76257ATT2
Other
Thermostat Housing Engine Coolant Leak
SSM76257ATT3
Other
Thermostat Housing Engine Coolant Leak
Jaguar_H461_17JAN25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Jaguar_H461_20DEC24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
H490v2
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
SSM76165
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Jaguar_H461_15NOV24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SFCC_NOV2024_36
Other
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76203
Other
Fuel Pump Driver Module Inoperative
Jaguar_H461_18OCT24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Jaguar_H461_20SEP24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
JAGUAR H461
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
EVA2 SOTA 4.2.0
Over The Air
Improvements to SOTA (Software Over The Air) capability.
SOTA 4.1.5V2
Over The Air
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
Jaguar_H461_19JUL24
Other
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The Starter Generator ControlModule (SGCM) needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
SOTA S018
Over The Air
Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
SFCC_JUL2024_30
Other
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
H461 - JAGUAR
Other
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
SFCC_MAR2024_58
Service Bulletin/Repair Instructions
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_FEB2024_32
Service Bulletin/Repair Instructions
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
S014SOTA4.1.1v3
Service Bulletin/Repair Instructions
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
H461v2
Service Bulletin/Repair Instructions
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_6
Service Bulletin/Repair Instructions
DTC repair - LKA systems
H461
Service Bulletin/Repair Instructions
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SSM76103
Service Bulletin/Repair Instructions
No Power Steering Assistance at Start of Drive Cycle â ADAS Warning
SFCC_OCT2023_37
Service Bulletin/Repair Instructions
Customer states the weather app is no longer available
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
Service Bulletin/Repair Instructions
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75813
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
Service Bulletin/Repair Instructions
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Service Bulletin/Repair Instructions
The sunglass holder wonât open or does not operate correctly
S012 SOTAOS4.1.0
Service Bulletin/Repair Instructions
Driving Assistance and Vehicle Dynamics updates
SSM75849
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SFCC_AUG2023_43
Service Bulletin/Repair Instructions
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SSM75935
Service Bulletin/Repair Instructions
Engine Noise
SFCC_JUL2023_27
Service Bulletin/Repair Instructions
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
Service Bulletin/Repair Instructions
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75725
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75725ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76038
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SSM76000
Service Bulletin/Repair Instructions
Startup Battery Reduced State of Charge
S010SOTA4.0.0V3
Service Bulletin/Repair Instructions
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_36
Service Bulletin/Repair Instructions
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SSM76023
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_27
Service Bulletin/Repair Instructions
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SSM75972
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_29
Service Bulletin/Repair Instructions
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative â it does not update with location, does not display any weather-related information and will not recover with new software or hardware.
SSM75952
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75931
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75925
Service Bulletin/Repair Instructions
Oil Leak Transmission Oil Cooler Pipes
SSM75919
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75826
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_OCT2022_23
Service Bulletin/Repair Instructions
Surround camera, 360 Park aid features are not operating
SSM75823
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM68398
Service Bulletin/Repair Instructions
Window Regulator mechanical creak
SSM75617
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_18
Service Bulletin/Repair Instructions
Telematics â Unable to activate during PDI
SFCC_SEP2022_21
Service Bulletin/Repair Instructions
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
Service Bulletin/Repair Instructions
PIVI â Loss of GPS location and clock time
SSM75849ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75728
Service Bulletin/Repair Instructions
USB STICK NOT RECOGNIZED
S004J
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_20
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SSM75745
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_41
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_44
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SSM75709
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75700
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
6195NAS2
Service Bulletin/Repair Instructions
STEERING GEAR FIXING.
SSM72087
Service Bulletin/Repair Instructions
XF/XJ Eco Stop/Start Additional Diagnostics Information
SSM72087Attachme
Service Bulletin/Repair Instructions
XF/XJ Eco Stop/Start Additional Diagnostics Information
SSM72114
Service Bulletin/Repair Instructions
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72082
Service Bulletin/Repair Instructions
Twin Solenoid(TS) starter motor diagnosis
SSM72082Attachme
Service Bulletin/Repair Instructions
Twin Solenoid(TS) starter motor diagnosis
SSM72041
Service Bulletin/Repair Instructions
Guidelines for Submitting a Steering system Noise EPQR
SSM72037
Service Bulletin/Repair Instructions
Fuel Pressure Concern or Poor Engine Performance.
SSM72035
Service Bulletin/Repair Instructions
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
SSM71803-2
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71538-4
Service Bulletin/Repair Instructions
Revised - door lock cylinder cover, fitment at PDI / replacement
SSM71538-2
Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement
SSM71538Attachme
Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement
SSM67697
Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
SSM67697-2
Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
SSM71974
Service Bulletin/Repair Instructions
Diagnosing the BMS when DTC B11DB-87 is logged.
SSM71538-3
Service Bulletin/Repair Instructions
Revised - door lock cylinder cover, fitment at PDI / replacement
SSM71917
Service Bulletin/Repair Instructions
vehicles with battery charging warning lamp illuminated
SSM71915
Service Bulletin/Repair Instructions
Instructions for jump starting vehicles with discharged battery?s
SSM71896
Service Bulletin/Repair Instructions
Automatic transmission, rotary gear selector low level part
SSM71863-1
Service Bulletin/Repair Instructions
Trunk / Boot lid operation - not lifting up all the way
SSM67097
Service Bulletin/Repair Instructions
Fasia switch pack(FSP) buttons sticking in operation
SSM67097Attachme
Service Bulletin/Repair Instructions
Fasia switch pack(FSP) buttons sticking in operation
SSM71832
Service Bulletin/Repair Instructions
Diagnostic process for Drivers Airbag Warning Light
SSM71863
Service Bulletin/Repair Instructions
Boot lid not lifting up all the way
SSM71853
Service Bulletin/Repair Instructions
Remote Function Actuator Module (RFA) hardware recovery process
SSM71838
Service Bulletin/Repair Instructions
XF Diagnostic process for Day Night Mode Activation
SSM71827
Service Bulletin/Repair Instructions
Climate Controlled Seats Diagnosis & Testing
DVD13707
Service Bulletin/Repair Instructions
DVD software update
SSM71803-1
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71822
Service Bulletin/Repair Instructions
New vehicle storage (Transit relay / Transit mode)
SSM71811
Service Bulletin/Repair Instructions
Steering Gear Transfer Pipe change
SSM68938
Service Bulletin/Repair Instructions
Noise Vibration
SSM71794
Service Bulletin/Repair Instructions
AM Frequency Stuck In FM Preset
SSM71794Attachme
Service Bulletin/Repair Instructions
AM Frequency Stuck In FM Preset
SSM71803
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71598Attachme
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues
SSM53217
Service Bulletin/Repair Instructions
XF Bumper to Headlamp Gap.
SSM71598-2
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL
SSM69078
Service Bulletin/Repair Instructions
Bluetooth issues after software updates.
SSM70478
Service Bulletin/Repair Instructions
2.0 GTDI Turbocharger
SSM70338
Service Bulletin/Repair Instructions
Rear transport tow eye being left in place or not discarded
SSM70138
Service Bulletin/Repair Instructions
Smart Junction Box Issues
SSM70138Attachme
Service Bulletin/Repair Instructions
Smart Junction Box Issues
SSM70378
Service Bulletin/Repair Instructions
No Communication with Chassis Control Modules after reconnecting battery. Chassis.
DVD13604
Service Bulletin/Repair Instructions
Software update 04
SSM67977
Service Bulletin/Repair Instructions
Steering Column Rake / Reach Operation Innoperative
SSM69458-2
Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen
SSM70158
Service Bulletin/Repair Instructions
Interior Trim
SSM70058
Service Bulletin/Repair Instructions
Diagnostic Software Hardware
SSM69558
Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen
SSM69558-2
Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen
SSM69518
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
SSM69518-2
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
DVD136-1
Service Bulletin/Repair Instructions
the DVD software update
SSM69238Attachme
Service Bulletin/Repair Instructions
Diesel Coolant Pipe noise/resonance
SSM69038
Service Bulletin/Repair Instructions
HVAC Evaporator Data Requested Upon Replacement
SSM68878
Service Bulletin/Repair Instructions
RCM - Configuration failure DTC`s logged in module
SSM68358
Service Bulletin/Repair Instructions
Audio System Speaker Diagnosis
SSM66697
Service Bulletin/Repair Instructions
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM66637
Service Bulletin/Repair Instructions
Charging a vehicle fitted with Battery monitoring system
SSM64557
Service Bulletin/Repair Instructions
Charge Air Hose assy detachment.
SSM59597
Service Bulletin/Repair Instructions
Audio Amplifier Quiescent drain
SSM63697
Service Bulletin/Repair Instructions
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Service Bulletin/Repair Instructions
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63477
Service Bulletin/Repair Instructions
Diagnostic Concerns.
SSM63197
Service Bulletin/Repair Instructions
HLDF Programming - `Candidate Not Available` message.
SSM62877
Service Bulletin/Repair Instructions
XF LHF Indicator Inoperative.
SSM62657
Service Bulletin/Repair Instructions
Hood / Bonnet Ajar Switch.
SSM62197
Service Bulletin/Repair Instructions
Front Control Display Interface Module Re-configuration.
SSM62217
Service Bulletin/Repair Instructions
Loose battery terminals.
SSM62038
Service Bulletin/Repair Instructions
Mongoose Update
6192USA
Service Bulletin/Repair Instructions
Quality Assurance Stop.
SSM61657
Service Bulletin/Repair Instructions
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
SSM59857
Service Bulletin/Repair Instructions
Fuel System Concerns.
SSM42832
Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
SSM61257
Service Bulletin/Repair Instructions
Title MOST system diagnosis
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM60117
Service Bulletin/Repair Instructions
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Service Bulletin/Repair Instructions
Fuel Gauge / Pump Diagnostic Aids.
SSM60178
Service Bulletin/Repair Instructions
Important firmware update required for the DA Dongle /DA-VINA.
SSM59597a
Service Bulletin/Repair Instructions
Entertainment Systems.
SSM59617
Service Bulletin/Repair Instructions
Infotainment System AV button greyed out.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
SSM58877
Service Bulletin/Repair Instructions
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Service Bulletin/Repair Instructions
Cigar Lighter Elements Not Supplied.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.