Vehicle report

2012 JAGUAR XJ

Compare every JAGUAR XJ yearNHTSA and EPA records

Service bulletins

353 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TUCC_APR2025_18

Other

Leaking windshield that caused the water ingress on the electrical component.

SFCC_MAR2025_17

Other

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_18

Other

There have been several FRED submissions for a customer allegation of a brake noise concern.

SFCC_MAR2025_20

Other

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SSM76165

Other

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SFCC_APR2022_41

Service Bulletin/Repair Instructions

A customer may report a rattle tyle noise from the front seat base area.

SFCC_MAR2022_44

Service Bulletin/Repair Instructions

A customer may report a rattle tyle noise from the front seat base area.

SSM59597Attachme

Service Bulletin/Repair Instructions

Attachment.

SSM74810

Service Bulletin/Repair Instructions

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

SSM74590

Service Bulletin/Repair Instructions

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

SSM74589

Service Bulletin/Repair Instructions

Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13

SSM74557

Service Bulletin/Repair Instructions

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

SSM74490Attachme

Service Bulletin/Repair Instructions

Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

SFCC_APRIL19_Sli

Service Bulletin/Repair Instructions

PCV DiaphramTorn. The Check Engine Lamp is illuminated.

SSM74375

Service Bulletin/Repair Instructions

Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.

SSM74304

Service Bulletin/Repair Instructions

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

SFCC-Slide39

Service Bulletin/Repair Instructions

Customers may report the removable recovery panel is loose incorrectly aligned.

SSM74285

Service Bulletin/Repair Instructions

Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.

SSM74278

Service Bulletin/Repair Instructions

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

SSM74171

Service Bulletin/Repair Instructions

U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.

SSM74008

Service Bulletin/Repair Instructions

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

SSM74008Attachme

Service Bulletin/Repair Instructions

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

SSM72307

Service Bulletin/Repair Instructions

The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.

SSM72254

Service Bulletin/Repair Instructions

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

JTB00650NAS1

Service Bulletin/Repair Instructions

The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls will not adjust the audio volume ? The radio 'seek' buttons do not operate ? Operation of the audio volume controls may cause the radio station to change ? InControl slow to operate (blank Touchscreen and then the Jaguar logo will appear) ? DTC (Diagnostic Trouble Code) B1D21-13 and U2013-02 may be stored

SSM74048

Service Bulletin/Repair Instructions

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

SSM72498

Service Bulletin/Repair Instructions

Issue: Wheel stud failures (fractures).

SSM74038

Service Bulletin/Repair Instructions

Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns

SSM74060

Service Bulletin/Repair Instructions

Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

SSM74023

Service Bulletin/Repair Instructions

Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.

SSM74054

Service Bulletin/Repair Instructions

Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).

SFCC_09AUG18_REV

Service Bulletin/Repair Instructions

A customer may report "Hood Open" message displays on IP with hood closed.

SSM71538.2

Service Bulletin/Repair Instructions

Issue: Customer may report door lock cylinder cover missing or has become adrift.

SSM71538.2 Attac

Service Bulletin/Repair Instructions

Issue: Customer may report door lock cylinder cover missing or has become adrift.

SSM71538 Attachm

Service Bulletin/Repair Instructions

Issue: Customer may report door lock cylinder cover missing or has become adrift.

SSM71538.1

Service Bulletin/Repair Instructions

Issue: Customer may report door lock cylinder cover missing or has become adrift.

SSM71538.1 Attac

Service Bulletin/Repair Instructions

Issue: Customer may report door lock cylinder cover missing or has become adrift.

SSM73929

Service Bulletin/Repair Instructions

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

SSM73929 Attachm

Service Bulletin/Repair Instructions

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

JTB00438NAS2

Service Bulletin/Repair Instructions

The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.

SSM73930

Service Bulletin/Repair Instructions

Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

SSM73888

Service Bulletin/Repair Instructions

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

SSM73888 Attachm

Service Bulletin/Repair Instructions

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

SSM73798

Service Bulletin/Repair Instructions

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated

JTB00566NAS4

Service Bulletin/Repair Instructions

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

SSM73798.1

Service Bulletin/Repair Instructions

SSM73462

Service Bulletin/Repair Instructions

Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.

SSM73824

Service Bulletin/Repair Instructions

Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

SSM73813

Service Bulletin/Repair Instructions

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

SSM73813 Attachm

Service Bulletin/Repair Instructions

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

SSM73793

Service Bulletin/Repair Instructions

Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

SSM73809

Service Bulletin/Repair Instructions

Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

SFCC_08MAR18

Service Bulletin/Repair Instructions

Jaguar Land Rover Shop Foreman Conference Call

JTB00349NAS2

Service Bulletin/Repair Instructions

A clatter/knock/rattle noise may be heard from the engine.

SSM73511

Service Bulletin/Repair Instructions

Issue: Jaguar headlining cleaning products

SSM73700

Service Bulletin/Repair Instructions

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

JA17TE-09

Service Bulletin/Repair Instructions

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

SFCC_14DEC17

Service Bulletin/Repair Instructions

Presentation from Dealer Shop Foreman Conference Call

SSM73660

Service Bulletin/Repair Instructions

Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.

SSM72865

Service Bulletin/Repair Instructions

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

SSM72865 Attachm

Service Bulletin/Repair Instructions

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

JTB00566NAS3

Service Bulletin/Repair Instructions

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

JTB00566NAS2

Service Bulletin/Repair Instructions

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

SSM73633

Service Bulletin/Repair Instructions

Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features

SSM73520

Service Bulletin/Repair Instructions

When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

SSM58558

Service Bulletin/Repair Instructions

Issue: Submitting a Brake Noise EPQR

SSM73554

Service Bulletin/Repair Instructions

Issue: Park distance control (PDC) audio tones inconsistent with visual display.

SSM73298

Service Bulletin/Repair Instructions

Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09

JTB00368NAS4

Service Bulletin/Repair Instructions

Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs. This bulletin is a potential addition to the Service Instruction originally included in Service Action K117 (now expired) as this particular concern will normally occur while driving with the roof opening panel closed over undulations in the road such as, but not exclusively: drain covers, traffic calming measures, and uneven road surfaces.

SSM73543

Service Bulletin/Repair Instructions

Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.

SSM72926

Service Bulletin/Repair Instructions

Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

SSM73410

Service Bulletin/Repair Instructions

Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

SSM73067

Service Bulletin/Repair Instructions

Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

SSM73384

Service Bulletin/Repair Instructions

Issue: Rear differential oil leak evident from the pinion seal.

SSM73419

Service Bulletin/Repair Instructions

Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

JTB00303NAS2

Service Bulletin/Repair Instructions

SITUATION: A RHYTHMIC 'BLIP' NOISE MAY BE HEARD FROM THE FRONT DOOR MID-RANGE SPEAKERS. THE NOISE MAY OCCUR AFTER THE VEHICLE HAS BEEN SHUT DOWN FOR A NUMBER OF MINUTES AND IS THEN WOKEN UP UPON ENTRY TO THE VEHICLE. CAUSE: UNDER CERTAIN CONDITIONS, THE INSTRUMENT CLUSTER MAY MOMENTARILY RESET. THIS RESET INDUCES A RING BREAK, WHICH IS IDENTIFIED AS A RHYTHMIC SPEAKER 'BLIP' NOISE WHEN THE VEHICLE IS WOKEN UP.

SSM73310

Service Bulletin/Repair Instructions

Issue: SIM card does not latch in SIM slot or cannot be read.

JTB00423NAS2

Service Bulletin/Repair Instructions

Situation: A 'humming' noise may be evident from the engine when the engine is idling.

SSM73028

Service Bulletin/Repair Instructions

ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.

SSM-67917

Service Bulletin/Repair Instructions

ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.

JTB00380NAS4

Service Bulletin/Repair Instructions

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

JTB00511NAS1

Service Bulletin/Repair Instructions

SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.

SSM72875

Service Bulletin/Repair Instructions

ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

JTB00380NAS3

Service Bulletin/Repair Instructions

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

SSM72581

Service Bulletin/Repair Instructions

ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)

SSM-72460

Service Bulletin/Repair Instructions

ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT

JTB-00368-NAS-3

Service Bulletin/Repair Instructions

SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITION, DURING VEHICLE TORSIONAL INPUTS. THIS BULLETIN IS A POTENTIAL ADDITION TO THE SERVICE INSTRUCTION ORIGINALLY INCLUDED IN SERVICE ACTION K117 (NOW EXPIRED) AS THIS PARTICULAR CONCERN WILL NORMALLY OCCUR WHILE DRIVING WITH THE ROOF OPENING PANEL CLOSED OVER UNDULATIONS IN THE ROAD SUCH AS, BUT NOT EXCLUSIVELY: DRAIN COVERS, TRAFFIC CALMING MEASURES, AND UNEVEN ROAD SURFACES.

SSM72824

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.

JTB00267NAS2

Service Bulletin/Repair Instructions

SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.

JTB00411NAS-2

Service Bulletin/Repair Instructions

SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW.

JTB00411NAS2

Service Bulletin/Repair Instructions

Situation: The door exterior aluminum finishers may exhibit discoloration.

SSM72773

Service Bulletin/Repair Instructions

ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE.

SSM72768

Service Bulletin/Repair Instructions

ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.

JTB00482NAS1

Service Bulletin/Repair Instructions

SITUATION: THE FRONT SEATBACK BUSINESS / PICNIC TRAY LATCH MAY BE BROKEN.

SSM72734

Service Bulletin/Repair Instructions

ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE.

SSM72670

Service Bulletin/Repair Instructions

ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES.

SSM72668

Service Bulletin/Repair Instructions

EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER

SSM72613

Service Bulletin/Repair Instructions

SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO

SSM72642

Service Bulletin/Repair Instructions

TPMS SYSTEM MIS DIAGNOSED

SSM72655

Service Bulletin/Repair Instructions

INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS

SSM72657

Service Bulletin/Repair Instructions

INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS

SSM72206

Service Bulletin/Repair Instructions

KVM COMPONENT PROTECTION TIME-OUT IS LOGGED

SSM72617

Service Bulletin/Repair Instructions

COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

SSM72631

Service Bulletin/Repair Instructions

BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS

SSM72201

Service Bulletin/Repair Instructions

REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI

JTB00446NAS3

Service Bulletin/Repair Instructions

SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.

JTB00368NAS2

Service Bulletin/Repair Instructions

SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITION, DURING VEHICLE TORSIONAL INPUTS. THIS BULLETIN IS A POTENTIAL ADDITION TO THE SERVICE INSTRUCTION DESCRIBED IN SERVICE ACTION K117 AS THIS PARTICULAR CONCERN WILL NORMALLY OCCUR WHILE DRIVING WITH THE ROOF OPENING PANEL CLOSED OVER UNDULATIONS IN THE ROAD SUCH AS, BUT NOT EXCLUSIVELY: DRAIN COVERS, TRAFFIC CALMING MEASURES, AND UNEVEN ROAD SURFACES. CAUSE: THIS MAY BE CAUSED BY: THE ROOF OPENING PANEL REAR EDGE INTERIOR TOOTH FEATURE COMING INTO CONTACT WITH THE ROOF FRAME WHEN CLOSED; AND/OR MOVEMENT BETWEEN THE SLIDING ROOF PANEL MECHANISM ARM AND THE LOCKING ARM DURING TORSIONAL INPUTS TO THE VEHICLE.

SSM72591

Service Bulletin/Repair Instructions

ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE.

SSM72486

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VOLTAGE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM.

SSM71966

Service Bulletin/Repair Instructions

ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION

JTB00446NAS2

Service Bulletin/Repair Instructions

JTB00446NAS1

Service Bulletin/Repair Instructions

SSM72520

Service Bulletin/Repair Instructions

ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD

SSM72513

Service Bulletin/Repair Instructions

ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. ACTION AS PART OF THE PDI PROCESS YOU ARE REQUESTED TO ENSURE THAT THE CORRECT SEARCH COUNTRY IS SELECTED IN THE NAVIGATION. THIS CAN BE FOUND BY SELECTING NAVIGATION WHERE TO - ADDRESS. IF THE SYSTEM IS SHOWING EITHER "ENTER COUNTRY" OR A NONE RELEVANT COUNTRY THEN ENTER THE CORRECT COUNTRY BY SELECTING THE INCORRECT TEXT AND SELECTING THE CORRECT SEARCH COUNTRY USING THE KEYBOARD. THE PDI PROCESS WILL BE UPDATED AT THE EARLIEST OPPORTUNITY

SSM72510

Service Bulletin/Repair Instructions

ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS

SSM72508

Service Bulletin/Repair Instructions

ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI.

JTB00357NAS1

Service Bulletin/Repair Instructions

SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).

JTB00447NAS1

Service Bulletin/Repair Instructions

SITUATION: THE INTERIOR ELECTRICAL SWITCHES AND/OR CENTER DIVISION TRIM PANEL MAY SHOW SIGNS OF PEELING OR ARE STICKY TO THE TOUCH. THE FOLLOWING MAY BE AFFECTED BY THIS CONCERN: STEERING WHEEL SWITCHPACK - LEFT/RIGHT AIR CONDITIONING/RADIO CONTROL PANEL LUGGAGE COMPARTMENT LID RELEASE SWITCH C ENTER DIVISION TRIM PANEL TRANSMISSION CONTROL SWITCH REAR CONSOLE CLIMATE CONTROL SWITCHPACK FRONT DOOR GLASS LIFT SWITCH - DRIVER-SIDE FRONT DOOR GLASS LIFT SWITCH - PASSENGER-SIDE REAR DOOR GLASS LIFT SWITCH FRONT SEAT CONTROL SWITCH CAUSE: THIS MAY BE CAUSED WHEN THE CLEAR LAQUER COATING PEELS OR BECOMES STICKY WHEN EXPOSED TO A COMBINATION OF HIGH TEMPERATURE AND HUMIDITY.

SSM72460

Service Bulletin/Repair Instructions

ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT CAUSE: UNDER INVESTIGATION

JTB00342NAS2

Service Bulletin/Repair Instructions

SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM).

JTB00411NAS1

Service Bulletin/Repair Instructions

SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS.

JTB00436NAS2

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE C ODES (DTC ) STORED IN THE ENGINE CONTROL MODULE (EC M): P043E-00, P0442-00, P0447-00, P0496-00, P2401-00, P2402-00, P2403-00, P2404-00, P2406-00, P2407-00, P240A-00, P240C -00, AND/OR P240C -85. CAUSE: THIS MAY BE CAUSED BY WATER/ICE, CAUSED BY SPRAY FROM THE ROAD TIRES, BECOMING TRAPPED WITHIN THE DIAGNOSTIC MODULE TANK LEAKAGE (DMTL) PUMP FILTER.

JTB00414NAS1

Service Bulletin/Repair Instructions

SITUATION: A 'CREAK' NOISE FROM THE DOOR MAY BE EVIDENT WHILE DRIVING AT SLOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY FRICTION BETWEEN THE DOOR SEAL AND THE PAINT.

JTB00435NAS1

Service Bulletin/Repair Instructions

SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.

JTB00438NAS1

Service Bulletin/Repair Instructions

SITUATION: THE AIR SUSPENSION SYSTEM WARNING LIGHT MAY BE ILLUMINATED AND THE AIR SUSPENSION SYSTEM MAY BE INACTIVE. CAUSE: THIS MAY BE CAUSED BY SPECIFIC DAMAGE TO THE AIR SUSPENSION SYSTEM COMPRESSOR CONNECTOR AND COMPRESSOR.

JTB00395NAS2

Service Bulletin/Repair Instructions

SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TC M) SOFTWARE ISSUE.

JTB00433NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.

JTB00417NAS1

Service Bulletin/Repair Instructions

SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE. CAUSE: THE CAUSE MAY BE UNKNOWN.

JTB00436NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE ENGINE CONTROL MODULE (ECM): P043E-00, P0442-00, P0447-00, P0496-00, P2401-00, P2402-00, P2403-00, P2404-00, P2406-00, P2407-00, P240A-00, P240C-00, AND/OR P240C-85. CAUSE: THIS MAY BE CAUSED BY WATER/ICE, CAUSED BY SPRAY FROM THE ROAD TIRES, BECOMING TRAPPED WITHIN THE DIAGNOSTIC MODULE TANK LEAKAGE (DMTL) PUMP FILTER.

JTB-00292-NAS2

Service Bulletin/Repair Instructions

SITUATION: THE FRONT DOOR MAY NOT CLOSE AFTER BEING OPENED USING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY THE OUTER DOOR HANDLE CABLE FREEZING IN THE SLEEVE.

JTB-00292NAS1

Service Bulletin/Repair Instructions

JAGUAR: AFTER USING EXTERIOR HANDLE ON FRONT DOOR, TO OPEN, IT FAILS TO CLOSE DUE TO OUTER DOOR HANDLE CABLE, IN SLEEVE, FREEZES. MODEL 2012-2013 XF, XJ, XK. *PE UPDATED 9/18/15. *PE

SSM-71989

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS.

SSM-72307

Service Bulletin/Repair Instructions

ISSUE THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.

7-085

Service Bulletin/Repair Instructions

JAGUAR: THIS TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. NOTICED ASPIRATED AND SUPERCHARGED IN THE ENGINE WHICH COULD BE THE SOURCE OF THE FAULTY INDICATOR LIGHT THAT SHOWS THE SYMPTOMS TROUBLE CODE. THIS MIGHT LOWER THE VEHICLE ABILITY TO CONTROL THE TAILPIPE EMISSION BUT WILL NOT AFFECT THE PERFORMANCE OF THE VEHICLE. *MA UPDATED 02/11/16 *MA

J038NAS3

Service Bulletin/Repair Instructions

JAGUAR: THE SDD SOFTWARE IS A CONDITION IDENTIY ON 2010-2012 MODEL THAT MAY CAUSE THE ENGINE LIGHT TO COME ON BUT WILL NOT AFFECT THE VEHICLE PERFORMANCE, INSTEAD IT MIGHT DECREASE THE ABILITY TO CONTROL TAILPIPE EMISSIONS. *MA

JTB00278NAS3

Service Bulletin/Repair Instructions

SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.

JTB00423NAS1

Service Bulletin/Repair Instructions

SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.

JTB00395NAS1

Service Bulletin/Repair Instructions

SSM72141

Service Bulletin/Repair Instructions

ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.

SSM72172

Service Bulletin/Repair Instructions

ISSUE REAR VANITY MIRROR, WHEN OPENED MAY BECOME DISLODGED OR HANG DOWN.(SEE ATTACHED PICTURE) CAUSE INCORRECT PROCESS DURING MANUFACTURE CAUSING SWIVEL PIN TO FRACTURE AND EVENTUALLY FAIL.

SSM72153

Service Bulletin/Repair Instructions

ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING.

SSM72114

Service Bulletin/Repair Instructions

ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.

JTB00380NAS2

Service Bulletin/Repair Instructions

SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN.

JTB00388NAS1

Service Bulletin/Repair Instructions

SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.

JTB00396NAS1

Service Bulletin/Repair Instructions

SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS.

SSM45614

Service Bulletin/Repair Instructions

RE-ISSUED DEC 2015 ISSUE: ENGINEERING IS INVESTIGATING REPORTS OF XJ (X351) RIDE HEIGHT SENSORS NOT OPERATING CORRECTLY. CAUSE: THE AIR SUSPENSION AND ACTIVE DYNAMICS MODULES INCLUDE CHECKS OF THE HEIGHT SENSORS DURING VEHICLE USAGE. IF THERE IS A FAULT WITH THE HEIGHT SENSOR, WIRING HARNESS, OR CONNECTOR, THEN A DTC WILL BE STORED. THE AFFECTED RIDE HEIGHT SENSOR PART NUMBERS ARE C2D6859, C2D16582, C2D6857, C2D16580, C2D6858, AND C2D16581.

SSM72002

Service Bulletin/Repair Instructions

ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER

6-195NAS

Service Bulletin/Repair Instructions

AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF XF (X250), XJ (X351), AND XK (X150) VEHICLES WHERE THE RESIDUAL TORQUE ON THE STEERING GEAR PINION BOLT COULD BE BELOW THE LOWER SPECIFICATION AND IN SOME CASES THE CUSTOMER MAY EXPERIENCE A KNOCKING NOISE FROM THE STEERING GEAR. THE LATTER WILL ONLY BE THE CASE IF THE EARLY STEERING DEGRADATION IS IGNORED BY THE CUSTOMER."

6195NAS2

Service Bulletin/Repair Instructions

STEERING GEAR FIXING.

JTB00380NAS1

Service Bulletin/Repair Instructions

Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement

K161NAS2

Service Bulletin/Repair Instructions

Steering Gear Fixing

SSM72087Attachme

Service Bulletin/Repair Instructions

XF/XJ Eco Stop/Start Additional Diagnostics Information

DVD140-00

Service Bulletin/Repair Instructions

Software Update.

SSM72114Attachme

Service Bulletin/Repair Instructions

3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics

6-253NAS

Service Bulletin/Repair Instructions

brake booster solenoid connector spring locking mechanism may not be engaged

J038NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

6-246NAS

Service Bulletin/Repair Instructions

DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2012-2013 MODEL YEAR XJ (X351) VEHICLES WHERE THE SEATBACK BUSINESS TRAY WILL NOT LOCK.

6-246NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JA14PA-19

Service Bulletin/Repair Instructions

THE LATEST VERSION OF THE K196 SERVICE ACTION BULLETIN NO.: 6-246NAS (ISSUE #2) HAS INCLUDED A CORRECTED LISTING OF PART NUMBERS THAT SHOULD BE ORDERED BASED UPON THE VARIANT OF THE VEHICLE. AS A RESULT OF THE ORIGINAL BULLETIN BEING INCORRECT, A NUMBER OF RETAILERS HAVE BEEN ADVISED TO ORDER THE INCORRECT PART. IN CONJUNCTION WITH THE CORRECT BULLETIN, THE JAGUAR PARTS OPERATIONS CUSTOMER SERVICE TEAM WILL BE CANCELLING ALL OF THE CURRENT OPEN ORDERS SO THAT THE CORRECT PART NUMBER MAY BE ORDERED.

SSM72041

Service Bulletin/Repair Instructions

ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR. CAUSE: UNDER INVESTIGATION

DVD139-11

Service Bulletin/Repair Instructions

Software Update.

SSM72037

Service Bulletin/Repair Instructions

ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT.

SSM72034

Service Bulletin/Repair Instructions

CONCERN: THERE IS AN OIL LEAK FROM THE TRANSFER CASE FLANGE, TO FRONT PROP SHAFT PLEASE SEE THE ATTACHED PICTURES, ON XJ AND XF ALL WHEEL DRIVE VEHICLES ONLY CAUSE: ENGINEERING ARE INVESTIGATING THE CAUSE OF THIS ISSUE AND REQUIRE THE FLOWING ACTION.

SSM72035

Service Bulletin/Repair Instructions

CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE.

SSM71803-3

Service Bulletin/Repair Instructions

Gen 2.1 Touch screen display recovery process

SSM72022

Service Bulletin/Repair Instructions

ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED

SSM51357

Service Bulletin/Repair Instructions

ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT

K196NAS1

Service Bulletin/Repair Instructions

Seatback Business Tray

K196NAS2

Service Bulletin/Repair Instructions

Seatback Business Tray

SSM72012

Service Bulletin/Repair Instructions

ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE.

DVD13906

Service Bulletin/Repair Instructions

SDD Updates

SSM71538 Revised

Service Bulletin/Repair Instructions

Door Lock Cylinder Cover - Fitment at PDI / Replacement

SSM71538 Updated

Service Bulletin/Repair Instructions

Door Lock Cylinder Cover - Fitment at PDI / Replacement

SSM71538-2

Service Bulletin/Repair Instructions

Updated - Door lock cylinder cover, fitment at PDI / replacement

SSM71538Attachme

Service Bulletin/Repair Instructions

Door Lock Cylinder Cover - Fitment at PDI / Replacement

SSM67697

Service Bulletin/Repair Instructions

Lack of Cooling From Air Conditioning

SSM67697-2

Service Bulletin/Repair Instructions

Lack of Cooling From Air Conditioning

SSM71998

Service Bulletin/Repair Instructions

ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.

SSM71981

Service Bulletin/Repair Instructions

ISSUE: K250 UPS STEERING GAITER FOUL WITH UNDERTAKE. ACTION: PLEASE FIND ATTACHED LH AND RH TEMPLATES TO ENABLE DEALERS TO CARRYOUT K250 UPS,

SSM71981Attachme

Service Bulletin/Repair Instructions

Undertray Rework to Remove Gaitor Foul

JTB00379NAS1

Service Bulletin/Repair Instructions

Front / Rear Lamp Condensation - Information Only

SSM71974

Service Bulletin/Repair Instructions

ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED NO FAULT FOUND CAUSE: INCORRECT DIAGNOSIS

SSM71961

Service Bulletin/Repair Instructions

ISSUE: ENGINEERING IS INVESTIGATING REPORTS OF XJ (X351) RIDE HEIGHT SENSORS NOT OPERATING CORRECTLY. CAUSE: THE AIR SUSPENSION AND ACTIVE DYNAMICS MODULES INCLUDE CHECKS OF THE HEIGHT SENSORS DURING VEHICLE USAGE. IF THERE IS A FAULT WITH THE HEIGHT SENSOR, WIRING HARNESS, OR CONNECTOR, THEN A DTC WILL BE STORED. THE AFFECTED RIDE HEIGHT SENSOR PART NUMBERS ARE C2P15219, C2D23151, C2D21048, C2D16581 AND C2D23152.

SSM64857

Service Bulletin/Repair Instructions

Distorted Playback When Using iPod / iPhone. 13MY onwards.

SSM71803

Service Bulletin/Repair Instructions

Gen 2.1 Touch screen display recovery process

JTB00368NAS1

Service Bulletin/Repair Instructions

Panoramic Roof 'Creak' Noise While Driving with Roof Opening Panel Closed

DVD13901

Service Bulletin/Repair Instructions

SDD Updates

SSM71915

Service Bulletin/Repair Instructions

ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.

SSM71896

Service Bulletin/Repair Instructions

ISSUE THE COMPLETE GEAR SHIFT MODULES (GSM) ARE BEING REPLACED WHEN THERE HAS BEEN A CLAIM REPORTED OF AN APPEARANCE DEFECT WITH THE ROTARY GEAR SELECTOR (ROTARY CONTROL KNOB) , WITH ISSUES SUCH AS PEELING CHROME AND ROUGH EDGES. THE ROTARY GEAR SELECTOR CAN BE REPLACED INDEPENDENTLY USING A SERVICE KIT SERVICE KIT C2D38186 IS AVAILABLE FOR XK150 12MY ONWARDS & XJ351 10MY ONWARDS SERVICE KIT C2Z8728 IS AVAILABLE XK150 & XF250 PRE 12MY SERVICE KIT C2Z29872 IS AVAILABLE ON XF250 12MY ONWARDS CAUSE ROTARY CONTROL KNOB BEING REPLACED DUE TO POOR APPEARANCE NOTE: THE ROTARY CONTROL KNOB SHOULD ONLY BE REPLACED UNDER WARRANTY IF THE APPEARANCE IS DUE TO A MANUFACTURING DEFECT

JA14PA-11

Service Bulletin/Repair Instructions

PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT.

07-085USA

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

7-085USA

Service Bulletin/Repair Instructions

The condition may cause the engine Malfunction Indicator Lamp (MIL) to illuminate

J038NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

DVD13808

Service Bulletin/Repair Instructions

DVD software update

JTB00208NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB00361NAS1

Service Bulletin/Repair Instructions

Diagnostic Module Tank Leakage (DMTL)

JTB00349NAS1

Service Bulletin/Repair Instructions

Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine

SSM71803-2

Service Bulletin/Repair Instructions

Gen 2.1 Touch screen display recovery process

SSM71822

Service Bulletin/Repair Instructions

New vehicle storage (Transit relay / Transit mode)

SSM71361

Service Bulletin/Repair Instructions

Diagnostic Concerns.

JTB00344NAS1

Service Bulletin/Repair Instructions

Earth Stud Repair on Aluminum Body

SSM71853

Service Bulletin/Repair Instructions

ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE.

SSM71827

Service Bulletin/Repair Instructions

ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN

JTB-00344-NAS1

Service Bulletin/Repair Instructions

JAGUAR: DAMAGE DURING A REPAIR OR TIME OF PRODUCTION, CAUSED THE EARTH STUD, ON SOME VEHICLES, TO BECOME BROKEN OR CROSS THREADED. MODEL 2003-2009 XJ (X350), 206/ONWARDS XK (X150), 2010/ONWARDS XJ (X351), 2014/ONWARDS F-TYPE (X152). *PE

SSM71832

Service Bulletin/Repair Instructions

ISSUE:- CUSTOMERS HAVE REPORTED THAT THE AIRBAG WARNING LIGHT HAS ILLUMINATED IN THE INSTRUMENT CLUSTER AFTER A PREVIOUS REPAIR. CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT.

JAGUAR PRODUCT 20140501 Service Bulletin/Repair Instructions JAGUAR XK 2014 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10098746 20170511 JAGUAR PRODUCT

Service Bulletin/Repair Instructions

TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.

JTB00342NAS1

Service Bulletin/Repair Instructions

SSM71803-1

Service Bulletin/Repair Instructions

Gen 2.1 Touch screen display recovery process

SSM71811

Service Bulletin/Repair Instructions

Steering Gear Transfer Pipe change

JTB00345NAS3

Service Bulletin/Repair Instructions

Door Window Regulator 'Squeak' Noise During Operation

JTB00278NAS2

Service Bulletin/Repair Instructions

JTB00339NAS2

Service Bulletin/Repair Instructions

'Hood Open' Message Displayed on Instrument Cluster

SSM63597

Service Bulletin/Repair Instructions

Diagnostic Concerns.

SSM71790

Service Bulletin/Repair Instructions

Climate Control.

SSM71796

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER MAY NOTICE THAT THE INSTRUMENT PACK (IPK) / TOUCH SCREEN DISPLAY TSD AND HEADLIGHTS FLICKER MOMENTARILY. CAUSE: DURING ACTIVE DIAGNOSTICS OF THE DUAL BATTERY SYSTEM VOLTAGE CAN PEAK ABOVE 16V DUE TO AN INTERNAL MODULE SOFTWARE ISSUE.

SSM70018

Service Bulletin/Repair Instructions

Transmission DTC P0780-94

JTB00345NAS1

Service Bulletin/Repair Instructions

Door Window Regulator 'Squeak' Noise During Operation

SSM71781

Service Bulletin/Repair Instructions

JTB00339 Temporary Suspension

JTB00257NAS3

Service Bulletin/Repair Instructions

SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.

JTB00258NAS2

Service Bulletin/Repair Instructions

SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.

JTB00250NAS2

Service Bulletin/Repair Instructions

A CREAK NOISE FROM THE RIGHT-HAND (RH) A-PILLAR MAY BE HEARD FROM INSIDE THE VEHICLE. CAUSE: THIS MAY BE CAUSED BY THE BONDED BODY PANELS AT THE SEAM JOINT.

SSM71678

Service Bulletin/Repair Instructions

Steering Column rake & reach inoperative

SSM-71598

Service Bulletin/Repair Instructions

ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION

SSM71598-2

Service Bulletin/Repair Instructions

Post K202 Transmission Control Switch Issues Rise and FALL

SSM71598-2Attach

Service Bulletin/Repair Instructions

Post K202 Transmission Control Switch Issues Rise and FALL

SSM71598

Service Bulletin/Repair Instructions

Post K202 Transmission Control Switch Issues

SSM71538

Service Bulletin/Repair Instructions

Door Lock Cylinder Cover - Fitment at PDI / Replacement

JTB-00303-NAS-2

Service Bulletin/Repair Instructions

JTB00339NAS1

Service Bulletin/Repair Instructions

'Hood Open' Message Displayed on Instrument Cluster

SSM-71498

Service Bulletin/Repair Instructions

ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.

SSM71498

Service Bulletin/Repair Instructions

Front drive shafts rubber boots split or damaged

SSM 71358

Service Bulletin/Repair Instructions

I S SUE: TIZZING / BUZZING SOUND F ROM DOOR SPEAKER WHEN VENEER REINSTAL LED CAUSE: FIXINGS INCOR RECT LY LOCATED / NOT RENEWED ACTION: WHEN REF I T T ING A DOOR VENEER PLEASE NOTE THE FOLLOWING; 1) VENEER CL IPS MUST BE RENEWED WHEN REFI T T ING BACK TO DOOR CASING.(SEE ARROW 1 FOR AN EXAMPLE OF A VENEER CLIP) PAR T NUMBER C2D10041 - 2 OF REQUI RED PER DOOR VENEER . THESE CL IPS WI L L ENGAGE ONTO THE VENEER BACKING WITH A POSITIVE CLICK. NEVER REUSE OLD CLIPS. 2) CHECK THE METAL CL IPS ARE FUL LY ENGAGED. (SEE ARROW 2 FOR AN EXAMPLE OF A METAL CL IP FUL LY ENGAGED) 3) CHECK THE CONDI T ION OF THE STAKED F IXINGS. THESE SHOULD HAVE A GOOD PURCHASE ON THE METAL R ING BENEATH THEM AND NOT BE LOOSE (SEE ARROW 3 FOR AN EXAMPLE OF THE STAKED F IXINGS)

SSM71358

Service Bulletin/Repair Instructions

Door veneer speaker noise ` t izz / buzz`

SSM71358Attachme

Service Bulletin/Repair Instructions

Door veneer speaker noise ` t izz / buzz`

SSM 71218

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.

SSM-71218

Service Bulletin/Repair Instructions

SSM71218

Service Bulletin/Repair Instructions

Parkbrake Warning Lamp I l luminated

SSM70478

Service Bulletin/Repair Instructions

2.0 GTDI Turbocharger

SSM70698

Service Bulletin/Repair Instructions

Bluetooth phone connectivity

SSM-69078

Service Bulletin/Repair Instructions

ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE.

SSM-70478

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER COMPLAINT MAY IDENTIFY A TURBOCHARGER FAULT ON 2.0 GTDI ENGINES FROM 12MY ONWARDS, WHICH INCLUDES RE-MANUFACTURED UNITS. CAUSE: JLR ARE CURRENTLY INVESTIGATING THE POSSIBLE ROOT CAUSES WITH THE SUPPLIER, BORG WARNER TURBO SYSTEMS.

SSM-70698

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.

SSM69078

Service Bulletin/Repair Instructions

Bluetooth issues after software updates.

SSM70338

Service Bulletin/Repair Instructions

Rear transport tow eye being left in place or not discarded

SSM70378

Service Bulletin/Repair Instructions

No Communication with Chassis Control Modules

SSM70238

Service Bulletin/Repair Instructions

XJ Heated Seats Innoperative on Integrated Control Panel

SSM70058

Service Bulletin/Repair Instructions

Vehicle Communication Device fails to communicate

SSM69458-2

Service Bulletin/Repair Instructions

Unable to select preferences on the touch screen

SSM69518-2

Service Bulletin/Repair Instructions

Unable to save navigation co-ordinates

SSM69558-2

Service Bulletin/Repair Instructions

Navigation errors or freezing on the `Initalization` screen

J020NAS1

Service Bulletin/Repair Instructions

Instrument Cluster Telltales.

SSM69558

Service Bulletin/Repair Instructions

Navigation errors or freezing on the `Initalization` screen

SSM69458

Service Bulletin/Repair Instructions

Unable to select preferences on the touch screen

SSM69518

Service Bulletin/Repair Instructions

Unable to save navigation co-ordinates

SSM68918

Service Bulletin/Repair Instructions

Run in specification for new A/C compressors - all models

SSM69038Attachme

Service Bulletin/Repair Instructions

HVAC Evaporator Data Requested Upon Replacement

JTB00241NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB00272NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB00308NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB00275NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB00255NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB-00311-NAS-1

Service Bulletin/Repair Instructions

SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE.

JTB00311NAS1

Service Bulletin/Repair Instructions

Climate Control System Odor.

SSM-68498

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER MAY COMPLAIN OF A CREAK OR RATTLE FROM THE REAR SEAT BACK REST. CAUSE: DURING REMOVAL / REFIT OF THE REAR SEAT BACK REST THE BLACK PLASTIC LATCH COVERS ON THE REAR BULKHEAD BODY PANEL CAN BE BROKEN.

SSM68498

Service Bulletin/Repair Instructions

Rear Seat Back Rest Creak or Rattle Noise

SSM-68398

Service Bulletin/Repair Instructions

ISSUE: X250 & X351 WINDOW MECHANICAL CREAK OR GRINDING NOISE. CAUSE: INCORRECT DRUM WHEEL RADIUS

SSM68398

Service Bulletin/Repair Instructions

Window Regulator mechanical creak

SSM68398Attachme

Service Bulletin/Repair Instructions

Window Regulator mechanical creak

SSM-68358

Service Bulletin/Repair Instructions

THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS N FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS."

SSM68358

Service Bulletin/Repair Instructions

Audio System Speaker Diagnosis

68358

Service Bulletin/Repair Instructions

ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.

JTB-00304-NAS-1

Service Bulletin/Repair Instructions

SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT.

SSM-68237

Service Bulletin/Repair Instructions

ISSUE: CREAK NOISE HEARD FROM REAR EDGE OF ROOF MOVING /OPENING PANEL IN A CLOSED POSITION WHEN DRIVING OVER UNEVEN SURFACES. BETWEEN THE VIN RANGE OF V24464 TO V59436 CAUSE: MOVING PANEL REAR EDGE INTERIOR TOOTH FEATURE COMING IN TO CONTACT WITH THE ROOF FRAME WHEN CLOSED. EACH TOOTH ON THE REAR EDGE OF THE MOVING PANEL IS APPROXIMATELY 15MM IN LENGTH

SSM-68257

Service Bulletin/Repair Instructions

ISSUE: XF & XJ WINDOW OPERATION SQUEAK / SQUEAL (HIGH PITCH NOISE) CAUSE: UNDER INVESTIGATION

SSM68237

Service Bulletin/Repair Instructions

XJ Moving Panel Rear Edge Tooth Feature Removal

SSM68237Attachme

Service Bulletin/Repair Instructions

XJ Moving Panel Rear Edge Tooth Feature Removal

SSM68257

Service Bulletin/Repair Instructions

window operation squeak / squeal.

JTB-00297-NAS-1

Service Bulletin/Repair Instructions

SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.

SSM67917

Service Bulletin/Repair Instructions

Vehicle seat memory module logs U1A4C 00

DVD 135 03

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

DVD13503

Service Bulletin/Repair Instructions

Software update 03

SSM-67477

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS. ACTION: REPLACE THE KEY HANDSET AND SUBMIT AN EPQR, WHERE THE CUSTOMER HAS REPORTED THE CONCERN WITHIN THE FIRST 12MONTHS OF SERVICE ON THE FOLLOWING MY ONWARDS VEHICLES ONLY: 13 MY XF / 12-13MY XJ

SSM-67697

Service Bulletin/Repair Instructions

ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE.

SSM67477

Service Bulletin/Repair Instructions

Smart Key Battery Low Warning Message

DVD135

Service Bulletin/Repair Instructions

DVD software update

JTB-00218-NAS-2

Service Bulletin/Repair Instructions

SITUATION: A 'NO PLAYABLE VIDEO' MESSAGE MAY BE DISPLAYED ON THE HIGH LEVEL DISPLAY FRONT (HLDF) TOUCH SCREEN AND DVD VIDEO DISCS MAY NOT BE ABLE TO BE PLAYED. CAUSE: THIS MAY BE A RESULT OF HLDF SOFTWARE UPDATING AND THE AUDIO CONTROL MODULE (ACM) INCORRECTLY DETECTING FIVE CAR CONFIGURATION CODE (CCF) DVD REGION CODE CHANGES, CAUSING THE ACM TO PERMANENTLY SET THE LAST REGION CODE VALUE AS THE DEFAULT CODE. THE CORRECT DVD REGION CODE FOR NORTH AMERICA IS '1'.

JTB00218NAS2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB-00303-NAS-1

Service Bulletin/Repair Instructions

SITUATION: A RHYTHMIC 'BLIP' NOISE MAY BE HEARD FROM THE FRONT DOOR MID-RANGE SPEAKERS. THE NOISE MAY OCCUR AFTER THE VEHICLE HAS BEEN SHUT DOWN FOR A NUMBER OF MINUTES AND IS THEN WOKEN UP UPON ENTRY TO THE VEHICLE. CAUSE: UNDER CERTAIN CONDITIONS THE INSTRUMENT CLUSTER (IC) MAY MOMENTARILY RESET. THE RESET INDUCES A RING BREAK, WHICH IS IDENTIFIED AS A RHYTHMIC SPEAKER 'BLIP' NOISE WHEN THE VEHICLE IS WOKEN UP.

JTB00303NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

DVD 134 09

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM66697

Service Bulletin/Repair Instructions

Title: 5.0L V8 (AJ133) overheating due to incorrect

SSM-66637

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.

SSM-66697

Service Bulletin/Repair Instructions

ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.

SSM66637

Service Bulletin/Repair Instructions

Charging a vehicle fitted with Battery monitoring system

SSM65997

Service Bulletin/Repair Instructions

Oxygen sensor DTC`s

SSM65997Attachme

Service Bulletin/Repair Instructions

Oxygen sensor DTC`s

SSM-58597

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THAT A SPARE WHEEL LOW TYRE PRESSURE WARNING IS DISPLAYED IN THE INSTRUMENT PACK MESSAGE CENTRE, WHEN NO FULL SIZE SPARE WHEEL IS PRESENT. CAUSE: THERE IS A SCENARIO WHERE AN INCORRECT SPARE WHEEL ID MAY BE LEARNT BY A VEHICLE THAT WILL THEN DISPLAY A LOW PRESSURE WARNING, SPECIFICALLY FOR THE SPARE WHEEL, EVEN IF THE VEHICLE IS FITTED WITH A NON TPMS SPARE I.E SPACE SAVER OR INSTANT MOBILITY SYSTEM (IMS). THIS ISSUE IS UNLIKELY TO OCCUR, BUT PROBABILITY IS INCREASED AFTER THE USE OF WHEELS WITH NO TPMS SENSORS FITTED.

SSM65337

Service Bulletin/Repair Instructions

Touch Screen switches off momentarily and resets

SSM-65337

Service Bulletin/Repair Instructions

CONCERN A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLES TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE THE SYSTEM WENT BLANK MOMENTARILY, THEN THE JAGUAR LEAPER APPEARED, AND A FEW SECONDS LATER THE INFOTAINMENT SYSTEM WAS OPERATIONAL AGAIN." A SHORT 45 SECOND VIDEO OF THE CONCERN HAS BEEN ATTACHED TO HELP VALIDATE THE SPECIFIC CUSTOMERS CONCERN. CAUSE THE SOFTWARE IN THE VEHICLES TOUCH SCREEN HAS A LIMITED BUFFER SIZE FOR NAVIGATION/MAP INFORMATION. IF THE TOUCH SCREENS BUFFER IS EXCEEDED, THE INFOTAINMENT SYSTEM WILL RESTART AS DEPICTED IN THE ATTACHED VIDEO. THE CONCERN IS LOCATION AND TRAFFIC DENSITY DEPENDENT, AND CAN BE REPLICATED AT WILL WHEN PASSING THROUGH THE SPECIFIC AREA."

SSM65437

Service Bulletin/Repair Instructions

DTC P026A on Supercharged Engines only

SSM65437Attachme

Service Bulletin/Repair Instructions

DTC P026A on Supercharged Engines only

JTB00292NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM-65177

Service Bulletin/Repair Instructions

JAGUAR: ONLY A SMALL AMOUNT OF FUEL IS ENTERING TANK DUE TO FLAP BEING LOOSE INSIDE OF FUEL FILLER NECK AND BLOCKED THE PIPE, PARTIALLY, AFTER FALLING DOWN, AND THIS RESTRICTS FLOW OF FUEL TO TANK. MODEL XF, XJ. NO MODEL YEARS LISTED. *PE

SSM65177

Service Bulletin/Repair Instructions

Difficult fuel filling

SSM64557

Service Bulletin/Repair Instructions

Charge Air Hose assy detachment.

SSM64737

Service Bulletin/Repair Instructions

Entertainment Systems.

SSM64577

Service Bulletin/Repair Instructions

Displayed Battery Warning Messages.

SSM 64637

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM64637

Service Bulletin/Repair Instructions

Displayed Battery Warning Messages.

SSM64657

Service Bulletin/Repair Instructions

water pump improvement.

SSM64537

Service Bulletin/Repair Instructions

X351 Seat Memory Switch Number 1 Stuck High

SSM59597

Service Bulletin/Repair Instructions

Audio Amplifier Quiescent drain

JTB00290NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM-63697

Service Bulletin/Repair Instructions

REPUBLISHED AUGUST 2013. ISSUE: FUEL INJECTOR CONCERNS, (APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES (P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER(S). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE.

SSM63697

Service Bulletin/Repair Instructions

Fuel Injector Concerns 5.0 AJ133 Gasoline.

SSM63697a

Service Bulletin/Repair Instructions

Fuel Injector Concerns 5.0 AJ133 Gasoline.

JTB00271NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM63197

Service Bulletin/Repair Instructions

HLDF Programming - `Candidate Not Available` message.

SSM62657

Service Bulletin/Repair Instructions

Hood / Bonnet Ajar Switch.

JTB00281NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM63037

Service Bulletin/Repair Instructions

Touch Screen Display Programming - New Generation

JTB-00230NAS2

Service Bulletin/Repair Instructions

JAGUAR: VARIOUS SITUATIONS MAY CAUSE TRANSMISSION CONTROL SWITCH TO FAIL TO RISE, TO ROTATE OUT OF PARK, ROTATE BETWEEN GEARS. MODELS 2009-2013 XF, XJ RANGE, XK RANGE. *PE

SSM62197

Service Bulletin/Repair Instructions

Front Control Display Interface Module Re-configuration.

JTB00255NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

6195NAS

Service Bulletin/Repair Instructions

Steering Gear Pinion Bolt.

SSM62217

Service Bulletin/Repair Instructions

Loose battery terminals.

SSM-52898

Service Bulletin/Repair Instructions

JAGUAR: WITHOUT ANY PARKING AID OR PARKING AID CAMERA FAULTS PRESENT, MESSAGE PARKING AID CAMERAS UNAVAILABLE IS DUE TO POSSIBLE TEMPORARY CACHE MEMORY AND NEED TO CONTACT DEALER. MODELS 2011-2012 XJ AND XF AND LATER YEARS. *PE

SSM52898

Service Bulletin/Repair Instructions

Parking Aid Cameras Unavailable Fault Message Displayed in HLDF.

SSM62038

Service Bulletin/Repair Instructions

Mongoose Update

6192USA

Service Bulletin/Repair Instructions

Quality Assurance Stop.

SSM61577

Service Bulletin/Repair Instructions

Error during key programing

SSM61657

Service Bulletin/Repair Instructions

JTB00268 engine hard to start after hot soak - fan running Category Driveability.

JTB00272NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JTB00275NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM59857

Service Bulletin/Repair Instructions

Fuel System Concerns.

SSM61257

Service Bulletin/Repair Instructions

Title MOST system diagnosis

SSM62038Attachme

Service Bulletin/Repair Instructions

Mongoose Update.

JTB-00260-NAS2

Service Bulletin/Repair Instructions

JAGUAR: AT LOW VEHICLE SPEED, POWER STEERING SYSTEM PERFORMANCE IS NOT WHAT IS EXPECTED. SITUATION IS CAUSED BY STRATEGY SOFTWARE IN BODY CONTROL MODULE (BCM). MODELS 2010-2012 XJ. *PE

SSM60117

Service Bulletin/Repair Instructions

SDD enhancements for fuel gauge and pump issues-10MY onwards.

SSM60337

Service Bulletin/Repair Instructions

Fuel Gauge / Pump Diagnostic Aids.

SSM60178

Service Bulletin/Repair Instructions

Important firmware update required for the DA Dongle /DA-VINA.

SSM59597a

Service Bulletin/Repair Instructions

Entertainment Systems.

SSM59617

Service Bulletin/Repair Instructions

Infotainment System AV button greyed out.

SSM589571

Service Bulletin/Repair Instructions

Image.

SSM589572

Service Bulletin/Repair Instructions

Image.

SSM59557

Service Bulletin/Repair Instructions

Unable to access SDD after installation of DVD131.04.

SSM59017

Service Bulletin/Repair Instructions

ZF Transmission ? Error message during reprogramming

SSM58877

Service Bulletin/Repair Instructions

Head Lamp / Fog Lamp - Discolouration / Distortion.

SSM58937

Service Bulletin/Repair Instructions

Cigar Lighter Elements Not Supplied.

SSM58957

Service Bulletin/Repair Instructions

Touch Screen Remote Control.

JTB00228NAS1

Service Bulletin/Repair Instructions

Front Door Window Closing Incorrectly.

DVD13104

Service Bulletin/Repair Instructions

DVD software update

SSM40913

Service Bulletin/Repair Instructions

RE-ISSUED JANUARY 2015. ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.