TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
Vehicle report
2017 JAGUAR XJ
Service bulletins
341 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76314 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Jaguar_H422_21MAR25
Other
Powertrain Control Module (PCM) Software Update
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Jaguar_H422_21FEB25
Other
FUEL VAPOUR PURGE
NAS25.02.003
Service Bulletin/Repair Instructions
NGI Infotainment Class Action Settlement
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
H419
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
H428
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Jaguar_H422_17JAN25
Other
Malfunction Indicator Lamp (MIL) may illuminate
Jaguar_H422_20DEC24
Other
Malfunction Indicator Lamp (MIL) may illuminate
SSM76165
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Jaguar_ H422_15NOV24
Other
Powertrain Control Module (PCM) Software Update
Jaguar_H422_18OCT24
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Jaguar_H422_20SEP24
Other
Powertrain Control Module (PCM) Software Update
JAGUAR H422
Other
Powertrain Control Module (PCM) Software Update
Jaguar_H422_19JUL24
Other
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
H422 - JAGUAR
Other
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SFCC_APR2022_41
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_44
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SSM75700
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SSM75557
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_24
Service Bulletin/Repair Instructions
WIFI NETWORKS NOT FOUND
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75036
Service Bulletin/Repair Instructions
Front and Rear Park aid & Park assist unavailable.
JLRTB02028NAS1
Service Bulletin/Repair Instructions
SERVICE MENU TEXT NOT DISPLAYED AS EXPECTED WITH THE INSTRUMENT PANEL
SFCC Jul20_20
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SSM74810
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74780
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74787
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SFCC_MAR12_20
Service Bulletin/Repair Instructions
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74590
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74589
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
NAS1909013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SSM74557
Service Bulletin/Repair Instructions
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SFCC SEP19 Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_AUG19_Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74490
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74490Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC_JUL19_Slide
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SFCC-JUN19-Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
SFCCMAY19Slide13
Service Bulletin/Repair Instructions
Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC
SFCCMAY19Slide25
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_APRIL19_Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74304
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74375
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SFCC_14MAR19_Sli
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and the vehicle is running rough.
SSM73798
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM74309Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SSM74285
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74278
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74171
Service Bulletin/Repair Instructions
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SFCC_10JAN19_Sli
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
JTB00552NAS7
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SSM74008
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008Attachme
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM72307
Service Bulletin/Repair Instructions
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
SSM74131
Service Bulletin/Repair Instructions
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.
SSM72254
Service Bulletin/Repair Instructions
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74048
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
JTB00619NAS2
Service Bulletin/Repair Instructions
The reissue replaces all previous version. Please destroy all previous versions.
JTB00619NAS2.1
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.2
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
JTB00619NAS2.3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM72498
Service Bulletin/Repair Instructions
Issue: Wheel stud failures (fractures).
SSM74038
Service Bulletin/Repair Instructions
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74060
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM74063
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
SSM74023
Service Bulletin/Repair Instructions
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74054
Service Bulletin/Repair Instructions
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
SSM74034
Service Bulletin/Repair Instructions
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report "Hood Open" message displays on IP with hood closed.
JTB00539NAS3
Service Bulletin/Repair Instructions
A rattle noise from the front overhead console may be evident.
SSM71538.2
Service Bulletin/Repair Instructions
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2 Attac
Service Bulletin/Repair Instructions
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Service Bulletin/Repair Instructions
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Service Bulletin/Repair Instructions
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Service Bulletin/Repair Instructions
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM73929
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
JTB00552NAS6
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SSM73930
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73888
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73888 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
JTB00566NAS4
Service Bulletin/Repair Instructions
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
SSM73798.1
Service Bulletin/Repair Instructions
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM72302
Service Bulletin/Repair Instructions
Issue: B1412-96 being flagged in the Gateway Module
SSM73462
Service Bulletin/Repair Instructions
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
SSM72960
Service Bulletin/Repair Instructions
Issue: Tunescan does not operate, scrolling window animation is constantly running.
SSM73814
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
SSM73824
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM73813
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73813 Attachm
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73793
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
JTB00619NAS1
Service Bulletin/Repair Instructions
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
SSM73809
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
JTB00606NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
SFCC_08MAR18
Service Bulletin/Repair Instructions
Jaguar Land Rover Shop Foreman Conference Call
JTB00349NAS2
Service Bulletin/Repair Instructions
A clatter/knock/rattle noise may be heard from the engine.
SSM73511
Service Bulletin/Repair Instructions
Issue: Jaguar headlining cleaning products
SSM73700
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-09
Service Bulletin/Repair Instructions
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SFCC_14DEC17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73660
Service Bulletin/Repair Instructions
Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
SSM72865
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM72865 Attachm
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
JTB00566NAS3
Service Bulletin/Repair Instructions
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
JTB00593NAS2
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
JTB00492NAS3
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
SSM73633
Service Bulletin/Repair Instructions
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
SSM73520
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SSM58558
Service Bulletin/Repair Instructions
Issue: Submitting a Brake Noise EPQR
JTB00593NAS1
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth® connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.
6-341NAS2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
JTB00588NAS1
Service Bulletin/Repair Instructions
Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.
K444NAS3
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
JTB00552NAS4
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
SSM73554
Service Bulletin/Repair Instructions
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
JTB00343NAS5
Service Bulletin/Repair Instructions
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
JTB00552NAS3
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
SSM73298
Service Bulletin/Repair Instructions
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
SSM73543
Service Bulletin/Repair Instructions
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
SSM72926
Service Bulletin/Repair Instructions
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
6-339NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)
K437NAS5
Service Bulletin/Repair Instructions
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
SSM73139
Service Bulletin/Repair Instructions
Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
SSM73410
Service Bulletin/Repair Instructions
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
SSM73067
Service Bulletin/Repair Instructions
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
SSM73384
Service Bulletin/Repair Instructions
Issue: Rear differential oil leak evident from the pinion seal.
SSM73419
Service Bulletin/Repair Instructions
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
SSM73417
Service Bulletin/Repair Instructions
Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.
SSM73310
Service Bulletin/Repair Instructions
Issue: SIM card does not latch in SIM slot or cannot be read.
K444NAS2
Service Bulletin/Repair Instructions
TCU security key was not subject to end of line test and verification
JTB00539NAS2
Service Bulletin/Repair Instructions
A rattle noise from the front overhead console may be evident
JTB00492NAS2
Service Bulletin/Repair Instructions
Auto Start-stop may be inoperative
6-341NAS
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
K444NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
6-339NAS2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected and - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues
K437NAS2
Service Bulletin/Repair Instructions
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master Controller (IMC) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues
JTB00423NAS2
Service Bulletin/Repair Instructions
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
K437NAS1
Service Bulletin/Repair Instructions
Incontrol touch pro phase 2.5 software update.
JTB00539NAS1
Service Bulletin/Repair Instructions
Situation: A rattle noise from the front overhead console may be evident.
SSM73028
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
SSM72557
Service Bulletin/Repair Instructions
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
SSM73035
Service Bulletin/Repair Instructions
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
JTB00496NAS3
Service Bulletin/Repair Instructions
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; CD RIPPING/PLAYBACK ISSUES; CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.
SSM73025
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
SSM72971
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.
JTB00343NAS4
Service Bulletin/Repair Instructions
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
JTB00380NAS4
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00511NAS1
Service Bulletin/Repair Instructions
SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.
SSM72875
Service Bulletin/Repair Instructions
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
SSM72906
Service Bulletin/Repair Instructions
ISSUE: WHEN RUNNING EITHER; CONFIGURE NEW MODULE -INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER OR, INCONTROL TOUCH PRO - VEHICLE SHARED SECRET. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED.
SSM72902
Service Bulletin/Repair Instructions
ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.
6-307NAS
Service Bulletin/Repair Instructions
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].
JTB00380NAS3
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
K414NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED.
SSM72581
Service Bulletin/Repair Instructions
ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)
SSM72655
Service Bulletin/Repair Instructions
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED. THE DTC B14D3-96 MAY ALSO BE STORED IN THE INFOTAINMENT MASTER CONTROLLER (IMC) SUGGESTING A RADIO TUNER COMPONENT INTERNAL FAILURE.
JTB00500NAS1
Service Bulletin/Repair Instructions
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.
SSM72811
Service Bulletin/Repair Instructions
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE INPUT THE PIN CODE. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.
SSM72823
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WONT EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CANT READ CD
JTB00496NAS2
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO FEATURES MAY NOT OPERATE AS EXPECTED: DELAYED INCONTROL® TOUCH PRO SYSTEM START-UP BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) LIVE APPLICATIONS NOT OPERATING ALL CLOCKS DISPLAY ONE HOUR AHEAD OF THE CORRECT TIME NAVIGATION ROUTE IS LOST WHEN THE VEHICLE IS SHUTDOWN A LICENSE EXPIRED MESSAGE DISPLAYED (VEHICLES NOT EQUIPPED WITH CONNECTED SERVICES ONLY) PARKING AID SYSTEM VOLUME CANNOT BE ADJUSTED SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) MAY HAVE NO AUDIO ON START-UP
JTB00496NAS1
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO FEATURES MAY NOT OPERATE AS EXPECTED: DELAYED INCONTROL® TOUCH PRO SYSTEM START-UP BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) LIVE APPLICATIONS NOT OPERATING ALL CLOCKS DISPLAY ONE HOUR AHEAD OF THE CORRECT TIME NAVIGATION ROUTE IS LOST WHEN THE VEHICLE IS SHUTDOWN A LICENSE EXPIRED MESSAGE DISPLAYED (VEHICLES NOT EQUIPPED WITH CONNECTED SERVICES ONLY) PARKING AID SYSTEM VOLUME CANNOT BE ADJUSTED SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) MAY HAVE NO AUDIO ON START-UP
JTB00417NAS3
Service Bulletin/Repair Instructions
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
JTB00267NAS2
Service Bulletin/Repair Instructions
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
JTB00492NAS1
Service Bulletin/Repair Instructions
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
JTB00460NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA).
6195NAS2
Service Bulletin/Repair Instructions
STEERING GEAR FIXING.
JTB00380NAS1
Service Bulletin/Repair Instructions
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
SSM72087Attachme
Service Bulletin/Repair Instructions
XF/XJ Eco Stop/Start Additional Diagnostics Information
SSM72114Attachme
Service Bulletin/Repair Instructions
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72037
Service Bulletin/Repair Instructions
Fuel Pressure Concern or Poor Engine Performance.
SSM72034
Service Bulletin/Repair Instructions
Transfer Case front flange leak
SSM72035
Service Bulletin/Repair Instructions
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
SSM71803-3
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM72022
Service Bulletin/Repair Instructions
Seat Module DTC diagnostic help - Seats not moving in one direction
SSM72012
Service Bulletin/Repair Instructions
Incorrect diagnosis of Bluetooth connectivity
SSM71538 Revised
Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538 Updated
Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538-2
Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement
SSM71538Attachme
Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM72002
Service Bulletin/Repair Instructions
coolant pipe leak
SSM67697
Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
SSM67697-2
Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
SSM71998
Service Bulletin/Repair Instructions
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71981Attachme
Service Bulletin/Repair Instructions
Undertray Rework to Remove Gaitor Foul
JTB00379NAS1
Service Bulletin/Repair Instructions
Front / Rear Lamp Condensation - Information Only
SSM64857
Service Bulletin/Repair Instructions
Distorted Playback When Using iPod / iPhone. 13MY onwards.
SSM71803
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
DVD13901
Service Bulletin/Repair Instructions
SDD Updates
JTB00361NAS1
Service Bulletin/Repair Instructions
Diagnostic Module Tank Leakage (DMTL)
SSM71803-2
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71822
Service Bulletin/Repair Instructions
New vehicle storage (Transit relay / Transit mode)
SSM71361
Service Bulletin/Repair Instructions
Diagnostic Concerns.
JTB00344NAS1
Service Bulletin/Repair Instructions
Earth Stud Repair on Aluminum Body
SSM71827
Service Bulletin/Repair Instructions
Climate Controlled Seats Diagnosis & Testing
DVD13707
Service Bulletin/Repair Instructions
DVD software update
JTB00346NAS1
Service Bulletin/Repair Instructions
Transit Protection / Wrapguard Staining
SSM71803-1
Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process
SSM71811
Service Bulletin/Repair Instructions
Steering Gear Transfer Pipe change
SSM63597
Service Bulletin/Repair Instructions
Diagnostic Concerns.
SSM71790
Service Bulletin/Repair Instructions
Climate Control.
SSM70018
Service Bulletin/Repair Instructions
Transmission DTC P0780-94
SSM71781
Service Bulletin/Repair Instructions
JTB00339 Temporary Suspension
SSM71598Attachme
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues
SSM71678
Service Bulletin/Repair Instructions
Steering Column rake & reach inoperative
SSM71598-2
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598-2Attach
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598
Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues
SSM71538
Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71498
Service Bulletin/Repair Instructions
Front drive shafts rubber boots split or damaged
SSM71358
Service Bulletin/Repair Instructions
Door veneer speaker noise ` t izz / buzz`
SSM71358Attachme
Service Bulletin/Repair Instructions
Door veneer speaker noise ` t izz / buzz`
SSM71218
Service Bulletin/Repair Instructions
Parkbrake Warning Lamp I l luminated
SSM70478
Service Bulletin/Repair Instructions
2.0 GTDI Turbocharger
SSM70698
Service Bulletin/Repair Instructions
Bluetooth phone connectivity
SSM69078
Service Bulletin/Repair Instructions
Bluetooth issues after software updates.
SSM70338
Service Bulletin/Repair Instructions
Rear transport tow eye being left in place or not discarded
SSM70378
Service Bulletin/Repair Instructions
No Communication with Chassis Control Modules
SSM70238
Service Bulletin/Repair Instructions
XJ Heated Seats Innoperative on Integrated Control Panel
SSM70058
Service Bulletin/Repair Instructions
Vehicle Communication Device fails to communicate
SSM69458-2
Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen
SSM69518-2
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
SSM69558-2
Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen
SSM69558
Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen
SSM69458
Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen
SSM69518
Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates
SSM68918
Service Bulletin/Repair Instructions
Run in specification for new A/C compressors - all models
SSM69038
Service Bulletin/Repair Instructions
HVAC Evaporator Data Requested Upon Replacement
SSM69038Attachme
Service Bulletin/Repair Instructions
HVAC Evaporator Data Requested Upon Replacement
JTB-00311-NAS-1
Service Bulletin/Repair Instructions
SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE.
JTB00311NAS1
Service Bulletin/Repair Instructions
Climate Control System Odor.
SSM68498
Service Bulletin/Repair Instructions
Rear Seat Back Rest Creak or Rattle Noise
SSM68398
Service Bulletin/Repair Instructions
Window Regulator mechanical creak
SSM68398Attachme
Service Bulletin/Repair Instructions
Window Regulator mechanical creak
SSM68358
Service Bulletin/Repair Instructions
Audio System Speaker Diagnosis
SSM68237
Service Bulletin/Repair Instructions
XJ Moving Panel Rear Edge Tooth Feature Removal
SSM68237Attachme
Service Bulletin/Repair Instructions
XJ Moving Panel Rear Edge Tooth Feature Removal
SSM68257
Service Bulletin/Repair Instructions
window operation squeak / squeal.
SSM67917
Service Bulletin/Repair Instructions
Vehicle seat memory module logs U1A4C 00
SSM66697
Service Bulletin/Repair Instructions
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM66637
Service Bulletin/Repair Instructions
Charging a vehicle fitted with Battery monitoring system
SSM65997
Service Bulletin/Repair Instructions
Oxygen sensor DTC`s
SSM65997Attachme
Service Bulletin/Repair Instructions
Oxygen sensor DTC`s
SSM65337
Service Bulletin/Repair Instructions
Touch Screen switches off momentarily and resets
SSM65437
Service Bulletin/Repair Instructions
DTC P026A on Supercharged Engines only
SSM65437Attachme
Service Bulletin/Repair Instructions
DTC P026A on Supercharged Engines only
SSM65177
Service Bulletin/Repair Instructions
Difficult fuel filling
SSM64557
Service Bulletin/Repair Instructions
Charge Air Hose assy detachment.
SSM64737
Service Bulletin/Repair Instructions
Entertainment Systems.
SSM64657
Service Bulletin/Repair Instructions
water pump improvement.
SSM64537
Service Bulletin/Repair Instructions
X351 Seat Memory Switch Number 1 Stuck High
SSM59597
Service Bulletin/Repair Instructions
Audio Amplifier Quiescent drain
SSM63697
Service Bulletin/Repair Instructions
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Service Bulletin/Repair Instructions
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63197
Service Bulletin/Repair Instructions
HLDF Programming - `Candidate Not Available` message.
SSM62657
Service Bulletin/Repair Instructions
Hood / Bonnet Ajar Switch.
SSM62197
Service Bulletin/Repair Instructions
Front Control Display Interface Module Re-configuration.
6195NAS
Service Bulletin/Repair Instructions
Steering Gear Pinion Bolt.
SSM62217
Service Bulletin/Repair Instructions
Loose battery terminals.
SSM62038
Service Bulletin/Repair Instructions
Mongoose Update
6192USA
Service Bulletin/Repair Instructions
Quality Assurance Stop.
SSM61577
Service Bulletin/Repair Instructions
Error during key programing
SSM61657
Service Bulletin/Repair Instructions
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
SSM59857
Service Bulletin/Repair Instructions
Fuel System Concerns.
SSM61257
Service Bulletin/Repair Instructions
Title MOST system diagnosis
SSM62038Attachme
Service Bulletin/Repair Instructions
Mongoose Update.
SSM60117
Service Bulletin/Repair Instructions
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Service Bulletin/Repair Instructions
Fuel Gauge / Pump Diagnostic Aids.
SSM60178
Service Bulletin/Repair Instructions
Important firmware update required for the DA Dongle /DA-VINA.
SSM59597a
Service Bulletin/Repair Instructions
Entertainment Systems.
SSM59617
Service Bulletin/Repair Instructions
Infotainment System AV button greyed out.
SSM589571
Service Bulletin/Repair Instructions
Image.
SSM589572
Service Bulletin/Repair Instructions
Image.
SSM59557
Service Bulletin/Repair Instructions
Unable to access SDD after installation of DVD131.04.
SSM59017
Service Bulletin/Repair Instructions
ZF Transmission ? Error message during reprogramming
SSM58877
Service Bulletin/Repair Instructions
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Service Bulletin/Repair Instructions
Cigar Lighter Elements Not Supplied.
SSM58957
Service Bulletin/Repair Instructions
Touch Screen Remote Control.
DVD13104
Service Bulletin/Repair Instructions
DVD software update
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.