Vehicle report

2020 JAGUAR XJ

Compare every JAGUAR XJ yearNHTSA and EPA records

Service bulletins

136 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SFCC_NOV2023_30

Service Bulletin/Repair Instructions

Startup battery keeps draining / Vehicle will not start

WACCSEP23_6

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start

SFCC_JUL2023_31

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start.

SFCC_APR2023_32

Service Bulletin/Repair Instructions

Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.

SFCC_OCT2022_34

Service Bulletin/Repair Instructions

Customer reports that low coolant lamp on, coolant leak.

SSM68398

Service Bulletin/Repair Instructions

Window Regulator mechanical creak

SFCC_APR2022_41

Service Bulletin/Repair Instructions

A customer may report a rattle tyle noise from the front seat base area.

SFCC_MAR2022_44

Service Bulletin/Repair Instructions

A customer may report a rattle tyle noise from the front seat base area.

SFCC_DEC2021_20

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

BIG5DEC21_27A

Service Bulletin/Repair Instructions

Voice guidance concerns when using Apple CarPlay.

IC TP 21B

Service Bulletin/Repair Instructions

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion

SFCC_NOV2021_25

Service Bulletin/Repair Instructions

Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard

BIG5NOV21_41A

Service Bulletin/Repair Instructions

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.

SFCC_OCT2021_22

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SSM75557

Service Bulletin/Repair Instructions

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

SFCC_SEP2021_25

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_AUG2021_33

Service Bulletin/Repair Instructions

Connectivity functions are no longer working.

SFCC_AUG2021_34

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_AUG2021_37

Service Bulletin/Repair Instructions

Customer States engine runs rough with MIL illuminated.

SFCC_AUG2021_38

Service Bulletin/Repair Instructions

Customer states harsh shift, transmission warning lamp.

SFCC_AUG2021_39

Service Bulletin/Repair Instructions

– Customer states check engine light is illuminated.

SFCC_JUL2021_40

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_JUN2021_23

Service Bulletin/Repair Instructions

Infotainment Updates

SFCC_JUN2021_24

Service Bulletin/Repair Instructions

Navigation voice guidance is not working with Apple CarPlay

SFCC_MAY2021_46

Service Bulletin/Repair Instructions

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

SSM75412

Service Bulletin/Repair Instructions

Smart key inoperative

SFCC_APR2021_20

Service Bulletin/Repair Instructions

IMC Update 21A will not install

SSM59597Attachme

Service Bulletin/Repair Instructions

Attachment.

SFCC_MAR2021_21A

Service Bulletin/Repair Instructions

IMC 20C1 Software Release

SFCC_MAR2021_21B

Service Bulletin/Repair Instructions

TCU v19.2

SFCC_MAR2021_21C

Service Bulletin/Repair Instructions

Pivi IP27.2 (OS 2.0.6)

SFCC_FEB2021_24A

Service Bulletin/Repair Instructions

IMC 20C1 Software Release

SFCC_FEB2021_24B

Service Bulletin/Repair Instructions

TCU v19.2

SFCC_FEB2021_24C

Service Bulletin/Repair Instructions

Pivi IP27.1 (OS 2.0.6)

SFCC_DEC2020_29

Service Bulletin/Repair Instructions

The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

SFCC Jul20_20

Service Bulletin/Repair Instructions

There is a noise from the engine.

SFCC Jul20_26

Service Bulletin/Repair Instructions

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements

SFCC_JUN2020_23

Service Bulletin/Repair Instructions

There is a noise from the engine.

SFCC_MAY2020_30

Service Bulletin/Repair Instructions

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

SSM74810

Service Bulletin/Repair Instructions

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

SSM74780

Service Bulletin/Repair Instructions

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying “Radio not available” from vehicle start-up and continues for the entire drive.

SFCC_APR20_PG28

Service Bulletin/Repair Instructions

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.

SFCC_APR20_PG31

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SSM74787

Service Bulletin/Repair Instructions

When attempting to complete the “Replace ECU” application for the Occupant Classification System Module (OCS) the application fails. The error message ‘The following error was encountered: ’ is displayed to the user.

SSM74763

Service Bulletin/Repair Instructions

InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.

SFCC_MAR12_20

Service Bulletin/Repair Instructions

There is a noise from the engine. The charge warning lamp is on.

SFCC_MAR12_29

Service Bulletin/Repair Instructions

XM radio is inop.

SFCC_MAR12_30

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SFCC_FEB20_34

Service Bulletin/Repair Instructions

XM radio is inop.

TechRS_NOV19_100

Service Bulletin/Repair Instructions

Customer is able to unlock and lock the vehicle but not able to start vehicle

TechRS_NOV19_104

Service Bulletin/Repair Instructions

SOTA download does not complete first time through

TechRS_NOV19_106

Service Bulletin/Repair Instructions

Quiescent battery drain due to TCU module.

TechRS_NOV19_108

Service Bulletin/Repair Instructions

Voice control is not able to locate destination entry.

TechRS_NOV19_109

Service Bulletin/Repair Instructions

Web Browser functionality is not available.

Tech_RS_NOV19_86

Service Bulletin/Repair Instructions

The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.

Tech_RS_NOV19_95

Service Bulletin/Repair Instructions

Customer may state there is a pop noise or crackle when playing the audio.

Tech_RS_NOV19_96

Service Bulletin/Repair Instructions

Customer may state there is no audio present or volume control.

Tech_RS_NOV19_97

Service Bulletin/Repair Instructions

Customer may state there is no audio present or volume control.

Tech_RS_NOV19_99

Service Bulletin/Repair Instructions

Customer states not able to start vehicle after state inspection test is performed.

SFCC_NOV19_21

Service Bulletin/Repair Instructions

The Check Engine MIL is on.

SFCC_NOV19_30

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SFCC_NOV19_33

Service Bulletin/Repair Instructions

Customer complaint in regards to Infotainment system.

SFCC_NOV19_38

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources.

SSM74590

Service Bulletin/Repair Instructions

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

SFCC_OCT19_25

Service Bulletin/Repair Instructions

The Check Engine MIL is on There is a noise from the engine

SFCC_OCT19_27

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SFCC_OCT19_36

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources

SFCC_OCT19_37

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources

SSM74589

Service Bulletin/Repair Instructions

Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13

SSM74557

Service Bulletin/Repair Instructions

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

SFCC SEP19 Slide

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SFCC_AUG19_Slide

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources.

SFCC_JUN19_Slide

Service Bulletin/Repair Instructions

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.

JTB00566NAS3

Service Bulletin/Repair Instructions

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

6195NAS2

Service Bulletin/Repair Instructions

STEERING GEAR FIXING.

JTB00380NAS1

Service Bulletin/Repair Instructions

Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement

SSM67697

Service Bulletin/Repair Instructions

Lack of Cooling From Air Conditioning

SSM67697-2

Service Bulletin/Repair Instructions

Lack of Cooling From Air Conditioning

SSM71981Attachme

Service Bulletin/Repair Instructions

Undertray Rework to Remove Gaitor Foul

JTB00379NAS1

Service Bulletin/Repair Instructions

Front / Rear Lamp Condensation - Information Only

DVD13901

Service Bulletin/Repair Instructions

SDD Updates

JTB00361NAS1

Service Bulletin/Repair Instructions

Diagnostic Module Tank Leakage (DMTL)

JTB00344NAS1

Service Bulletin/Repair Instructions

Earth Stud Repair on Aluminum Body

SSM71827

Service Bulletin/Repair Instructions

Climate Controlled Seats Diagnosis & Testing

DVD13707

Service Bulletin/Repair Instructions

DVD software update

JTB00346NAS1

Service Bulletin/Repair Instructions

Transit Protection / Wrapguard Staining

SSM63597

Service Bulletin/Repair Instructions

Diagnostic Concerns.

SSM71598Attachme

Service Bulletin/Repair Instructions

Post K202 Transmission Control Switch Issues

SSM69078

Service Bulletin/Repair Instructions

Bluetooth issues after software updates.

SSM70338

Service Bulletin/Repair Instructions

Rear transport tow eye being left in place or not discarded

SSM69458

Service Bulletin/Repair Instructions

Unable to select preferences on the touch screen

SSM69458-2

Service Bulletin/Repair Instructions

Unable to select preferences on the touch screen

SSM70058

Service Bulletin/Repair Instructions

Diagnostic Software Hardware

SSM69558

Service Bulletin/Repair Instructions

Navigation errors or freezing on the `Initalization` screen

SSM69558-2

Service Bulletin/Repair Instructions

Navigation errors or freezing on the `Initalization` screen

SSM69518

Service Bulletin/Repair Instructions

Unable to save navigation co-ordinates

SSM69518-2

Service Bulletin/Repair Instructions

Unable to save navigation co-ordinates

SSM69038

Service Bulletin/Repair Instructions

HVAC Evaporator Data Requested Upon Replacement

JTB00311NAS1

Service Bulletin/Repair Instructions

Climate Control System Odor.

SSM68498

Service Bulletin/Repair Instructions

Customer may complain of a creak or rattle from the rear seat back rest.

SSM68237

Service Bulletin/Repair Instructions

XJ Moving Panel Rear Edge Tooth Feature Removal

SSM68237Attachme

Service Bulletin/Repair Instructions

XJ Moving Panel Rear Edge Tooth Feature Removal

SSM68358

Service Bulletin/Repair Instructions

Audio System Speaker Diagnosis

SSM66697

Service Bulletin/Repair Instructions

Title: 5.0L V8 (AJ133) overheating due to incorrect

SSM66637

Service Bulletin/Repair Instructions

Charging a vehicle fitted with Battery monitoring system

SSM64557

Service Bulletin/Repair Instructions

Charge Air Hose assy detachment.

SSM64537

Service Bulletin/Repair Instructions

X351 Seat Memory Switch Number 1 Stuck High

SSM59597

Service Bulletin/Repair Instructions

Audio Amplifier Quiescent drain

SSM63697

Service Bulletin/Repair Instructions

Fuel Injector Concerns 5.0 AJ133 Gasoline.

SSM63697a

Service Bulletin/Repair Instructions

Fuel Injector Concerns 5.0 AJ133 Gasoline.

SSM63197

Service Bulletin/Repair Instructions

HLDF Programming - `Candidate Not Available` message.

SSM62657

Service Bulletin/Repair Instructions

Hood / Bonnet Ajar Switch.

SSM62197

Service Bulletin/Repair Instructions

Front Control Display Interface Module Re-configuration.

6195NAS

Service Bulletin/Repair Instructions

Steering Gear Pinion Bolt.

SSM62217

Service Bulletin/Repair Instructions

Loose battery terminals.

SSM62038

Service Bulletin/Repair Instructions

Mongoose Update

6192USA

Service Bulletin/Repair Instructions

Quality Assurance Stop.

SSM61577

Service Bulletin/Repair Instructions

Error during key programing

SSM61657

Service Bulletin/Repair Instructions

JTB00268 engine hard to start after hot soak - fan running Category Driveability.

SSM59857

Service Bulletin/Repair Instructions

Fuel System Concerns.

SSM61257

Service Bulletin/Repair Instructions

Title MOST system diagnosis

SSM62038Attachme

Service Bulletin/Repair Instructions

Mongoose Update.

SSM68918

Service Bulletin/Repair Instructions

Run in specification for new A/C compressors - all models

SSM60117

Service Bulletin/Repair Instructions

SDD enhancements for fuel gauge and pump issues-10MY onwards.

SSM60337

Service Bulletin/Repair Instructions

Fuel Gauge / Pump Diagnostic Aids.

SSM60178

Service Bulletin/Repair Instructions

Important firmware update required for the DA Dongle /DA-VINA.

SSM59597a

Service Bulletin/Repair Instructions

Entertainment Systems.

SSM59617

Service Bulletin/Repair Instructions

Infotainment System AV button greyed out.

SSM589571

Service Bulletin/Repair Instructions

Image.

SSM589572

Service Bulletin/Repair Instructions

Image.

SSM59557

Service Bulletin/Repair Instructions

Unable to access SDD after installation of DVD131.04.

SSM59017

Service Bulletin/Repair Instructions

ZF Transmission ? Error message during reprogramming

SSM58877

Service Bulletin/Repair Instructions

Head Lamp / Fog Lamp - Discolouration / Distortion.

SSM58937

Service Bulletin/Repair Instructions

Cigar Lighter Elements Not Supplied.

SSM58957

Service Bulletin/Repair Instructions

Touch Screen Remote Control.

DVD13104

Service Bulletin/Repair Instructions

DVD software update

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.