SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM68398
Window Regulator mechanical creak
SFCC_APR2022_41
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_44
A customer may report a rattle tyle noise from the front seat base area.
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay.
IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75412
Smart key inoperative
SFCC_APR2021_20
IMC Update 21A will not install
SSM59597Attachme
Attachment.
SFCC_MAR2021_21A
IMC 20C1 Software Release
SFCC_MAR2021_21B
TCU v19.2
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
IMC 20C1 Software Release
SFCC_FEB2021_24B
TCU v19.2
SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6)
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC Jul20_20
There is a noise from the engine.
SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC_JUN2020_23
There is a noise from the engine.
SFCC_MAY2020_30
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SSM74810
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74780
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use.
SSM74787
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SSM74763
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
SFCC_MAR12_20
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_29
XM radio is inop.
SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
XM radio is inop.
TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_104
SOTA download does not complete first time through
TechRS_NOV19_106
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Web Browser functionality is not available.
Tech_RS_NOV19_86
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed.
SFCC_NOV19_21
The Check Engine MIL is on.
SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_33
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Customer states there is no audio output from the speakers on all sources.
SSM74590
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources
SSM74589
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SFCC SEP19 Slide
Popping sound or crackling noise from the audio system while in use.
SFCC_AUG19_Slide
Customer states there is no audio output from the speakers on all sources.
SFCC_JUN19_Slide
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
JTB00566NAS3
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
6195NAS2
STEERING GEAR FIXING.
JTB00380NAS1
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
SSM67697
Lack of Cooling From Air Conditioning
SSM67697-2
Lack of Cooling From Air Conditioning
SSM71981Attachme
Undertray Rework to Remove Gaitor Foul
JTB00379NAS1
Front / Rear Lamp Condensation - Information Only
DVD13901
SDD Updates
JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL)
JTB00344NAS1
Earth Stud Repair on Aluminum Body
SSM71827
Climate Controlled Seats Diagnosis & Testing
DVD13707
DVD software update
JTB00346NAS1
Transit Protection / Wrapguard Staining
SSM63597
Diagnostic Concerns.
SSM71598Attachme
Post K202 Transmission Control Switch Issues
SSM69078
Bluetooth issues after software updates.
SSM70338
Rear transport tow eye being left in place or not discarded
SSM69458
Unable to select preferences on the touch screen
SSM69458-2
Unable to select preferences on the touch screen
SSM70058
Diagnostic Software Hardware
SSM69558
Navigation errors or freezing on the `Initalization` screen
SSM69558-2
Navigation errors or freezing on the `Initalization` screen
SSM69518
Unable to save navigation co-ordinates
SSM69518-2
Unable to save navigation co-ordinates
SSM69038
HVAC Evaporator Data Requested Upon Replacement
JTB00311NAS1
Climate Control System Odor.
SSM68498
Customer may complain of a creak or rattle from the rear seat back rest.
SSM68237
XJ Moving Panel Rear Edge Tooth Feature Removal
SSM68237Attachme
XJ Moving Panel Rear Edge Tooth Feature Removal
SSM68358
Audio System Speaker Diagnosis
SSM66697
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM66637
Charging a vehicle fitted with Battery monitoring system
SSM64557
Charge Air Hose assy detachment.
SSM64537
X351 Seat Memory Switch Number 1 Stuck High
SSM59597
Audio Amplifier Quiescent drain
SSM63697
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63197
HLDF Programming - `Candidate Not Available` message.
SSM62657
Hood / Bonnet Ajar Switch.
SSM62197
Front Control Display Interface Module Re-configuration.
6195NAS
Steering Gear Pinion Bolt.
SSM62217
Loose battery terminals.
SSM62038
Mongoose Update
6192USA
Quality Assurance Stop.
SSM61577
Error during key programing
SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
SSM59857
Fuel System Concerns.
SSM61257
Title MOST system diagnosis
SSM62038Attachme
Mongoose Update.
SSM68918
Run in specification for new A/C compressors - all models
SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Fuel Gauge / Pump Diagnostic Aids.
SSM60178
Important firmware update required for the DA Dongle /DA-VINA.
SSM59597a
Entertainment Systems.
SSM59617
Infotainment System AV button greyed out.
SSM589571
Image.
SSM589572
Image.
SSM59557
Unable to access SDD after installation of DVD131.04.
SSM59017
ZF Transmission ? Error message during reprogramming
SSM58877
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Cigar Lighter Elements Not Supplied.
SSM58957
Touch Screen Remote Control.
DVD13104
DVD software update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.