SSM59597Attachme
Service Bulletin/Repair Instructions
Attachment.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM59597Attachme
Attachment.
SFCC_09AUG18_REV
A customer may report "Hood Open" message displays on IP with hood closed.
SSM71538 Attachm
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SFCC_08MAR18
Jaguar Land Rover Shop Foreman Conference Call
JTB00349NAS2
A clatter/knock/rattle noise may be heard from the engine.
SFCC_14DEC17
Presentation from Dealer Shop Foreman Conference Call
SSM58558
Issue: Submitting a Brake Noise EPQR
JTB00423NAS2
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.
SSM-67917
ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.
JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00380NAS3
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
SSM72613
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
JTB00446NAS3
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
SSM72202
ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS.
SSM71966
ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION
JTB00446NAS2
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW.
JTB00446NAS1
SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW.
JTB00395NAS2
SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TC M) SOFTWARE ISSUE.
JTB00433NAS1
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
SSM72307
ISSUE THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
JTB00283NAS2
SITUATION: THE BONDING BETWEEN THE FOLDING TOP AND THE REAR GLASS MAY REQUIRE REPAIR. CAUSE: THIS MAY BE CAUSED BY BONDING ROBUSTNESS BETWEEN THE FOLDING TOP AND THE REAR GLASS.
JTB-00419NAS-1
SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS.
JTB-00292-NAS2
SITUATION: THE FRONT DOOR MAY NOT CLOSE AFTER BEING OPENED USING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY THE OUTER DOOR HANDLE CABLE FREEZING IN THE SLEEVE.
JTB-00292NAS1
JAGUAR: AFTER USING EXTERIOR HANDLE ON FRONT DOOR, TO OPEN, IT FAILS TO CLOSE DUE TO OUTER DOOR HANDLE CABLE, IN SLEEVE, FREEZES. MODEL 2012-2013 XF, XJ, XK. *PE UPDATED 9/18/15. *PE
SSM-71989
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS.
J038NAS3
JAGUAR: THE SDD SOFTWARE IS A CONDITION IDENTIY ON 2010-2012 MODEL THAT MAY CAUSE THE ENGINE LIGHT TO COME ON BUT WILL NOT AFFECT THE VEHICLE PERFORMANCE, INSTEAD IT MIGHT DECREASE THE ABILITY TO CONTROL TAILPIPE EMISSIONS. *MA
JTB00278NAS3
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
JTB00423NAS1
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
JTB00395NAS1
SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE.
SSM72141
ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
SSM72153
ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING.
SSM72114
ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.
JTB00380NAS2
SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN.
JTB00388NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
JTB00396NAS1
SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS.
SSM39211
RE-ISSUED DEC 2015. ISSUE: FUEL INJECTORS CLOGGED LEADING TO POOR RUNNING / MISFIRES / ENGINE DETONATION ON AJ-V8 ENGINES. CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR.
SSM72002
ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER
6195NAS2
STEERING GEAR FIXING.
JTB00380NAS1
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
SSM72114Attachme
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
J038NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71995
ISSUE: CUSTOMERS HAVE REPORTED THAT THE ARMREST LINER IS DAMAGED EG: CORNER BROKEN SEE PIC 1 AS AN EXAMPLE CAUSE:: POOR INITIAL FIT / INTERFERENCE CONTACT
SSM72041
ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR. CAUSE: UNDER INVESTIGATION
SSM72037
ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT.
SSM72035
CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE.
SSM72027
ISSUE WHEN THE CUSTOMER ATTEMPTS TO CONNECT AN APPLE DEVICE THAT IS EQUIPPED WITH A LIGHTNING SOCKET IN ORDER TO STREAM MUSIC THROUGH THE CAR'S INFOTAINMENT SYSTEM THE USER WILL REALISE THAT THE 30PIN IPOD LINK LEAD SUPPLIED BY JAGUAR IS NOT COMPATIBLE WITH THE LIGHTNING CONNECTOR. THE CUSTOMER MIGHT THEN ATTEMPT TO USE A 30PIN SOCKET TO LIGHTNING ADAPTOR OR 30PIN SOCKET TO LIGHTNING LEAD. IT HAS BEEN REPORTED THAT IN SOME OF THE CASES WHEN THE CUSTOMER ATTEMPTS TO USE THE ABOVE MENTIONED ADAPTORS, THEY MIGHT EXPERIENCE A MOST(MEDIA ORIENTATED SYSTEM TRANSPORT) RING BREAK OR THE CUSTOMER MIGHT EXPERIENCE REDUCED FUNCTIONALITY OF THE STEERING WHEEL SWITCHES DUE TO THE WAY THAT THE SIGNAL IS DECODED BY THE SAID ADAPTORS.
SSM72022
ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED
SSM51357
Fuel sender unit fault - incorrect diagnosis.
SSM72012
ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE.
DVD139-09
Software Update.
SSM71538 Revised
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538 Updated
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM71538-2
Updated - Door lock cylinder cover, fitment at PDI / replacement
SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM67697
Lack of Cooling From Air Conditioning
SSM67697-2
Lack of Cooling From Air Conditioning
SSM71995-1
Damaged Armrest Liner
SSM71995-2
Damaged Armrest Liner
SSM71995Attachme
Damaged Armrest Liner
SSM71998
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
JTB00379NAS1
Front / Rear Lamp Condensation - Information Only
SSM71974
ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED NO FAULT FOUND CAUSE: INCORRECT DIAGNOSIS
SSM71910
Comprehensive Component Monitor-
SSM71915
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71896
ISSUE THE COMPLETE GEAR SHIFT MODULES (GSM) ARE BEING REPLACED WHEN THERE HAS BEEN A CLAIM REPORTED OF AN APPEARANCE DEFECT WITH THE ROTARY GEAR SELECTOR (ROTARY CONTROL KNOB) , WITH ISSUES SUCH AS PEELING CHROME AND ROUGH EDGES. THE ROTARY GEAR SELECTOR CAN BE REPLACED INDEPENDENTLY USING A SERVICE KIT SERVICE KIT C2D38186 IS AVAILABLE FOR XK150 12MY ONWARDS & XJ351 10MY ONWARDS SERVICE KIT C2Z8728 IS AVAILABLE XK150 & XF250 PRE 12MY SERVICE KIT C2Z29872 IS AVAILABLE ON XF250 12MY ONWARDS CAUSE ROTARY CONTROL KNOB BEING REPLACED DUE TO POOR APPEARANCE NOTE: THE ROTARY CONTROL KNOB SHOULD ONLY BE REPLACED UNDER WARRANTY IF THE APPEARANCE IS DUE TO A MANUFACTURING DEFECT
JA14PA-11
PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT.
07-085USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J038NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13808
DVD software update
JTB-00353-NAS-1
JAGUAR: HEADLAMP IN FAILSAFE MODE AND CANNOT BE RESET DUE TO DIAGNOSTIC TROUBLE CODES (DTC) CAUSING DISPLAY, (PERMANENTLY OR INTERMITTENTLY), ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING ICON, IN INSTRUMENT CLUSTER. MODEL 2008-2012 XK RANGE. *PE
JTB00353NAS1
Adaptive Front Lighting System Warning Icon Displayed
JTB00208NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL)
JTB00349NAS1
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
SSM71822
New vehicle storage (Transit relay / Transit mode)
SSM71361
Diagnostic Concerns.
SSM71861
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
JTB00344NAS1
Earth Stud Repair on Aluminum Body
SSM71838
XF Diagnostic process for Day Night Mode Activation
JTB00352NAS1
FM1 Presets Inoperative / Radio Stuck in AM Waveband
SSM71827
ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN
JTB-00344-NAS1
JAGUAR: DAMAGE DURING A REPAIR OR TIME OF PRODUCTION, CAUSED THE EARTH STUD, ON SOME VEHICLES, TO BECOME BROKEN OR CROSS THREADED. MODEL 2003-2009 XJ (X350), 206/ONWARDS XK (X150), 2010/ONWARDS XJ (X351), 2014/ONWARDS F-TYPE (X152). *PE
SSM71832
ISSUE:- CUSTOMERS HAVE REPORTED THAT THE AIRBAG WARNING LIGHT HAS ILLUMINATED IN THE INSTRUMENT CLUSTER AFTER A PREVIOUS REPAIR. CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT.
DVD13800
DVD software update
JTB00176NAS2
SITUATION: THIS BULLETIN IS FOR INFORMATION ONLY; IT PROVIDES ACCEPTANCE STANDARDS RELATING TO THE LEVEL OF HEADLAMP INTERNAL CONDENSATION. CAUSE: CONDENSATION OR 'MISTING' ON THE INSIDE SURFACE OF THE HEADLAMP LENS MAY BE CAUSED BY NATURAL CONDENSATION THAT CAN BE EXPECTED UNDER CERTAIN ATMOSPHERIC CONDITIONS. CERTAIN LEVELS OF CONDENSATION ARE DEEMED ACCEPTABLE BY JAGUAR.
SSM71811
Steering Gear Transfer Pipe change
JTB00278NAS2
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SSM71794Attachme
AM Frequency Stuck In FM Preset
SSM63597
Diagnostic Concerns.
SSM71790
Climate Control.
JTB-00301-NAS1
JAGUAR: THE FUEL GAUGE, ON SOME VEHICLES, ARE EXPERIENCING FLUCTUATION NOT SHOWING MORE THAN 1/2 FULL, SWITCHES ON/OFF INTERMITTENTLY AND/OR FAILS TO OPERATE PROPERLY. MODEL 2010-2012 XK (X150), XF (X250). *PE
JTB00301NAS1
SITUATION: THE FUEL GAUGE MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: FUEL GAUGE INOPERATIVE; FUEL GAUGE NOT SHOWING MORE THAN ½ FULL; FUEL GAUGE FLUCTUATES; AND/OR FUEL GAUGE SWITCHES ON/OFF INTERMITTENTLY. CAUSE: THESE ISSUES MAY BE CAUSED BY: BACKED-OUT PINS IN ANY OF THE FOLLOWING AREAS: - INTERNAL TO THE FUEL TANK (SENDER WIRING); - FUEL PUMP MODULE; AND/OR - FUEL TANK FLANGE ASSEMBLY. FRETTING CORROSION ACROSS THE FUEL SENDER HARNESS PINS INSIDE THE FUEL TANK (BLACK CONNECTORS).
SSM71794
ISSUE: FM1 PRESET CEASES TO OPERATE. (TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE.
JTB00257NAS3
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
JTB00258NAS2
SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
DVD13704
This update contains a software update for the HD RADIO? module
SSM71598Attachme
Post K202 Transmission Control Switch Issues
SSM71678
ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT.
SSM-71598
ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION
SSM71598-2
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598-2Attach
Post K202 Transmission Control Switch Issues Rise and FALL
SSM71598
Post K202 Transmission Control Switch Issues
SSM71538
Door Lock Cylinder Cover - Fitment at PDI / Replacement
SSM-71498
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM71498
Front drive shafts rubber boots split or damaged
SSM 71218
ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.
SSM-71218
ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE.
SSM71218
Parkbrake Warning Lamp I l luminated
SSM70698
Bluetooth phone connectivity
JTB-00328-NAS-1
SITUATION: THE TOUCH SCREEN MAY RESET OR BE BLANK ON START-UP AND DIAGNOSTIC TROUBLE CODE (DTC) U1A4B-48 MAY BE STORED IN THE TOUCH SCREEN. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE TOUCH SCREEN.
JTB00328NAS1
Touch Screen Reset With DTC U1A4B-48 Stored
SSM-69078
ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE.
SSM-70698
ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.
SSM69078
ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE.
DVD13605
Software update 05
K143NAS1
Touch-Screen Bluetooth® Pop-up Message Software Update
JTB00317NAS2
Tire Pressure Monitoring System Control Module Reset Issue
SSM70058
Vehicle Communication Device fails to communicate
SSM47617
Special Service Message.
DVD 136 02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD136-1
the DVD software update
SSM68918
Run in specification for new A/C compressors - all models
SSM69038Attachme
HVAC Evaporator Data Requested Upon Replacement
JTB00308NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00317NAS1
Tire Pressure Monitoring System Control Module Reset Issue
JA13GI-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB-00311-NAS-1
SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE.
JTB00311NAS1
Climate Control System Odor.
7-075USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J030NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-68358
THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS N FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS."
SSM68358
Audio System Speaker Diagnosis
SSM-68359
ISSUE: CUSTOMERS MAY REPORT THAT THEY ARE UNABLE TO PLAY MUSIC THROUGH THEIR ANDROID PHONE WHEN CONNECTED VIA CABLE TO USB - XK DOES NOT SUPPORT BLUETOOTH STREAMING. CAUSE: THIS COULD BE FOR A NUMBER OF REASONS NOT NECESSARILY RELATED TO THE VEHICLE OPERATION AND IS UNLIKELY TO BE A VEHICLE FAULT.
SSM68359
Connection guidelines - Android Phones to XK (X150)
68358
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
JTB-00304-NAS-1
SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT.
JTB-00191-NAS-3
SITUATION: THE GLOVE COMPARTMENT LID MAY NOT BE DAMPED WHEN OPENING. CAUSE: THIS MAY BE CAUSED BY THE GLOVE COMPARTMENT LID DAMPER CORD RETAINING TAB COMING AWAY FROM THE GLOVE COMPARTMENT HOUSING.
JTB00191NAS3
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM67917
Vehicle seat memory module logs U1A4C 00
JA13RE-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-67697
ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE.
7-072USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD135
DVD software update
SSM66697
Title: 5.0L V8 (AJ133) overheating due to incorrect
SSM-66637
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM-66697
ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.
SSM66637
Charging a vehicle fitted with Battery monitoring system
DVD13406
This update contains an enhancement to the TPMS - Tire Pressure Monitoring System
SSM65437Attachme
DTC P026A on Supercharged Engines only
JTB00292NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM44191
Check customers phone compatibility using the Jaguar.
SSM64657
water pump improvement.
SSM-63697
REPUBLISHED AUGUST 2013. ISSUE: FUEL INJECTOR CONCERNS, (APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES (P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER(S). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE.
SSM63697
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63697a
Fuel Injector Concerns 5.0 AJ133 Gasoline.
SSM63477
Diagnostic Concerns.
JTB00283NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM63197
HLDF Programming - `Candidate Not Available` message.
SSM62657
Hood / Bonnet Ajar Switch.
JTB-00230NAS2
JAGUAR: VARIOUS SITUATIONS MAY CAUSE TRANSMISSION CONTROL SWITCH TO FAIL TO RISE, TO ROTATE OUT OF PARK, ROTATE BETWEEN GEARS. MODELS 2009-2013 XF, XJ RANGE, XK RANGE. *PE
6-197NAS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6197NAS
Touch-Screen ?Locks Up?.
6195NAS
Steering Gear Pinion Bolt.
SA-K-161
JAGUAR: STEERING GEAR HAS KNOCKING NOISE DUE TO RESIDUAL TORQUE ON STEERING GEAR PINION BOLT IS BELOW LOWER SPECIFICATION AND IF IGNORED, CAUSES STEERING DEGRADATION. MODELS XF, XJ, XK. NO MODEL YEARS LISTED. *PE
TB-5-161-NAS1
JAGUAR: RESIDUAL TORQUE ON STEERING GEAR PINION BOLT IS BELOW LOWER SPECIFICATION AND WILL EXPERIENCE A KNOCKING NOISE FROM STEERING GEAR WHICH MAY BE CAUSED BY EARLY STEERING DEGRADATION. MODELS 2013 XF, XJ, XK. *PE
SSM-62217
JAGUAR: BATTERY CHARGE ILLUMINATES DUE TO AN INCORRECTLY TORQUED OR FITTED BATTERY TERMINAL, WHILE VEHICLE IN SHOP FOR REPAIRS OR DURING PDI PROCESS, CAUSED BATTERY TERMINALS TO BE LOOSE OR ADRIFT. MODELS XK, XJ, XF. NO MODEL YEARS LISTED. *PE
SSM62217
Loose battery terminals.
SSM62038
Mongoose Update
SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
SSM59857
Fuel System Concerns.
SSM42832
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
JTB00264NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM61257
Title MOST system diagnosis
SSM62038Attachme
Mongoose Update.
SSM-60437
JAGUAR: DUE TO PARTS CAPACITY CONSTRAINTS, BRAKE CALIPERS AND FRONT KNUCKLE HAS BEEN UP-RATED. MODELS XF/X250, XK/150. NO MODEL YEARS LISTED. *PE
SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards.
SSM60337
Fuel Gauge / Pump Diagnostic Aids.
SSM60178
Important firmware update required for the DA Dongle /DA-VINA.
SSM589571
Image.
SSM589572
Image.
SSM59557
Unable to access SDD after installation of DVD131.04.
3-291USA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
3291USA
A limited number of 2012 model year Jaguar XK vehicles may have been manufactured away from process and in some cases the right-hand (RH) rear fog lamp may be incorrectly welded.
K128NAS1
Service Action: Right-Hand Rear Fog Lamp
SB-K-128
JAGUAR: THE FOG LAMP ON THE REAR, RIGHT HAND SIDE WAS WELDED, INCORRECTLY DOING MANUFACTURING. MODEL 2012 XK. *PE
SSM59017
ZF Transmission ? Error message during reprogramming
SSM58877
Head Lamp / Fog Lamp - Discolouration / Distortion.
SSM58937
Cigar Lighter Elements Not Supplied.
DVD13104
DVD software update
SB-3-287
JAGUAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A LIMITED NUMBER OF VEHICLES WITH HAVE SOFTWARE ENHANCEMENT AND BATTERY MONITORING SYSTEM REPLACED AND/OR UPDATED. *PE
TB-UPS-0512
JAGUAR: ON CERTAIN NUMBER OF VEHICLES, THE RIGHT HAND REAR FOG LAMP MAY HAVE BEEN INCORRECTLY WELDED, AT TIME OF MANUFACTURED. *PE
SSM43055
RE-SSUED JANUARY 2015. ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET.
SSM42872
ISSUED DEC 2015. ISSUE: JAGUAR ARE CONTINUING TO SEE NO FAULT FOUND WARRANTY RETURNS ON HEADLAMPS AND ASSOCIATED CONTROL MODULES CAUSE: INCORRECT DIAGNOSIS.
SSM40913
Engine-Compartment Lid Ajar Switch.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.