SRP 23-107
Service Bulletin/Repair Instructions
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SRP 23-107
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.