112842
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
Vehicle report
2017 JEEP COMPASS
Service bulletins
194 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
08-075-26 REV. A
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
9004338 Rev 1
Service Bulletin/Repair Instructions
Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
9004338
Service Bulletin/Repair Instructions
Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
9100776
Service Bulletin/Repair Instructions
Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.
08-075-26
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100736
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
21-040-25
Service Bulletin/Repair Instructions
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
S2524000011
Service Bulletin/Repair Instructions
Customer Indicates Air Conditioning Only Blows Cold On MAX AC.
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
9100645
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
105770
Service Bulletin/Repair Instructions
PROP - LIFTGATE
08-220-25
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
9100624
Service Bulletin/Repair Instructions
Verify Reman part number availability. Order the "R" part number for all orders:
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
103954
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
104087
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
09-018-24
Service Bulletin/Repair Instructions
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
31-001-24
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-153-24
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
97891
Other
MOTOR - WINDSHIELD WIPER
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0813423
Service Bulletin/Repair Instructions
Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank (Rear View Camera (RVC) not affected). ? Unable to enter non-alphanumeric (Emoji) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 (UGQ or UDQ) 18.8 (UAQ or UCQ).
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
9100165
Service Bulletin/Repair Instructions
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
9100166
Service Bulletin/Repair Instructions
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
0811223
Service Bulletin/Repair Instructions
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0900323
Service Bulletin/Repair Instructions
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
09-003-23
Service Bulletin/Repair Instructions
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
88806
Service Bulletin/Repair Instructions
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)
08-235-22
Service Bulletin/Repair Instructions
UCQ UAQ UGQ and UDQ Radio Enhancements Software Updated to 18.8 Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA)..** ? Navigation voice prompts are in a different language than what is set ? Radio may reset or go blank (Rear View Camera (RVC) not affected). ? Unable to enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 (UGQ or UDQ) **18.8 (UAQ or UCQ)**.
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
09-013-22
Service Bulletin/Repair Instructions
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.
0821022
Service Bulletin/Repair Instructions
Electronic Shift Module (ESM) Updates
S2208000138RevA
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2008000075RevA
Service Bulletin/Repair Instructions
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
S2208000138
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9004513
Service Bulletin/Repair Instructions
RADIO, MULTI Media ALERT: Radio replacement will lead loss of connectivity. Please do NOT replace the head unit if the customer has or plans to have a connectivity service plan. New software will be released to fix this later. ?Verify if the radio software version is on CR16.xx or GR18.xx ?Check if the customer has an active connectivity plan or plan to activate connectivity features. ?Do NOT replace the radio head unit If the answers to above questions are YES ?Do NOT disconnect battery, pull off the radio fuse, radio hard reset, or clear personal data. Those activities will reset the server connection and result in loss of connectivity. ?Do not replace the radio if the customer has experienced connectivity issue. A new radio with same software is not able to resolve the connectivity issue. Refer to SOL S2208000070 for more information.
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
0801022
Service Bulletin/Repair Instructions
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. The customer may describe one or more of the following: Noise while disconnecting the 4WD at speeds around 56 kph (35 mph). A hum, chatter or growl noise heard intermittently at speeds approximately between 48-72 kph (30-45 mph). Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) is active or stored:C2502-64 - Status ECM Tcfailsts Or Transm2 Transmissionfailsts Or Brake8 Dstfailsts Or Brake8 Escfailsts Or Status ECM Emsfailsts Or Ge Electricsteeringfailsts - Signal Plausibility Failure. DTC C2502-64 may be active or stored in the DTCM due to other OBD DTC?s with the Transmission Control Module (TCM) or Powertrain Control Module (PCM). The DTC will not turn on a Malfunction Indicator Lamp (MIL) light.
CSNW20
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
W20
Service Bulletin/Repair Instructions
Powertrain Control Module.
W84
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W84 Powertrain Software Update
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S2108000130
Service Bulletin/Repair Instructions
Bubbles Or Delamination On The Radio Display
9004378
Service Bulletin/Repair Instructions
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
W20 Combo Phase4
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
W84 Combo Phase3
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W84 Powertrain Software Update
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer complaint may include engine oil leak/consumption.
18-031-21
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold)Euro Stage 6D Emissions (Sales Code NBD). Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.(2018 MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes)Euro Stage 6D Emissions (Sales Code NBD).
1803121
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold)Euro Stage 6D Emissions (Sales Code NBD). Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.(2018 MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes)Euro Stage 6D Emissions (Sales Code NBD).
W20 Combo Phase3
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
W84 Combo Phase2
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W84 Powertrain Software Update
W20 Combo Phase2
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
W84 Combo Phase1
Service Bulletin/Repair Instructions
Customer Satisfaction Notification W84 Powertrain Software Update
71058
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. B)
23-029-20 REV. A
Service Bulletin/Repair Instructions
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
70305
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. A)
69919
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)
S1908000108
Service Bulletin/Repair Instructions
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate. Multiple U-codes are present
S1908000108 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate. Multiple U-codes are present
23-029-20
Service Bulletin/Repair Instructions
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
2302920
Service Bulletin/Repair Instructions
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
S1908000028 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S1908000102
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
9004319
Service Bulletin/Repair Instructions
SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
31-002-20
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
3100220
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
18-077-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed. P061A - Level 2 Torque Performance. C0513 - Wheel Speed Signal Right Rear Rationality. C050D - Wheel Speed Signal Left Rear Rationality. C0507 - Wheel Speed Signal Right Front Rationality. C0501 - Wheel Speed Signal Left Front Rationality. P0607 - ECU Internal Performance. Customers may experience one or more of the following:Poor shift quality. Lack of vehicle speed. A clatter or ticking noise from the engine at idle. Immediate autostart after autostop (without releasing the brake pedal). Failed autostart ? engine cranks but does not start, or starts and then stalls. The following software enhancements are also available:Cam/Crank sensor diagnostics. Engine Stop/Start (ESS) improvements.
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2021000004
Service Bulletin/Repair Instructions
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
08-071-20
Service Bulletin/Repair Instructions
Interior Water Intrusion Through HVAC Air Inlet This bulletin involves installing new stud clips on the headlamp wiring harness, inspecting and possibly replacing, the cowl panel cover, instrument panel insulator and front carpets for water intrusion. The customer may describe one or more of the following:The front passenger floor carpets or mats are wet. An unpleasant cabin odor. Water leakage from behind the instrument panel.
0807120
Service Bulletin/Repair Instructions
Interior Water Intrusion Through HVAC Air Inlet This bulletin involves installing new stud clips on the headlamp wiring harness, inspecting and possibly replacing, the cowl panel cover, instrument panel insulator and front carpets for water intrusion. The customer may describe one or more of the following:The front passenger floor carpets or mats are wet. An unpleasant cabin odor. Water leakage from behind the instrument panel.
09-006-20 REV. B
Service Bulletin/Repair Instructions
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
0900620
Service Bulletin/Repair Instructions
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
S2008000075
Service Bulletin/Repair Instructions
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
9004268
Service Bulletin/Repair Instructions
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
9004266
Service Bulletin/Repair Instructions
TRANSMISSION, 5 Speed On replacing OE transmission 05106567A$/68042567A$ with reman transmission R8142074A$ replace with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
S1721000016
Service Bulletin/Repair Instructions
Service 4wd Light On, Message AWD System Service Required
9004263
Service Bulletin/Repair Instructions
HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
08-059-20
Service Bulletin/Repair Instructions
Engine Stop/Start (ESS) Inoperative This bulletin involves inspecting the Intelligent Battery (IBS) part number and/or replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.
09-006-20 REV. A
Service Bulletin/Repair Instructions
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
09-006-20
Service Bulletin/Repair Instructions
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
18-044-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience one or more of the following conditions: Intermittent Engine Stop/Start (ESS) operation (Sales Code ECL only). Reduced battery life (Sales Code ECL only). Hard or no start condition (under certain conditions after the fuel tank has been filled with a different fuel type). False low oil pressure lamp illuminated in the cluster. A hard or no start condition when using only E22 fuel. Oil change message was displayed at the wrong time. When Adaptive Cruise Control (ACC) is illuminated, the normal cruise control active message is displayed (Sales Code NHZ). Additional enhancement included in this software: Alternator Smart Charging calibration improvements.
S2023000027
Service Bulletin/Repair Instructions
Speed Signal Circuit Function For Dual Pane Sunroof
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
08-051-20
Service Bulletin/Repair Instructions
Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the Electronic Shift Module (ESM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no illumination at all. While the engine is cranking, the customer can shift out of park, resultingin engine stall
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
08-040-20
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. Customers may notice one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets. General radio performance improvement.
09-004-20
Service Bulletin/Repair Instructions
No Weep Hole In Muffler Assembly This bulletin involves drilling a weep hole in the muffler assembly. The customer may describe a crank, no start condition, in freezing temperatures. This condition can be caused by condensation freezing in the muffler assembly.
08-027-20
Service Bulletin/Repair Instructions
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
S2008000018
Service Bulletin/Repair Instructions
Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
9004214
Service Bulletin/Repair Instructions
ENGINE, Long Block For 2017 and 2018 model year vehicles at U.S. dealers only Engineering is seeking information regarding engine operation. Before replacing a Tigershark equipped 2017/2018 KL or MP. Please call FCA Redacted Content . Have VIN last 8 and engine serial number available (located on sticker on valve cover - example TZEP1171811106.) If no response in 15 minutes, proceed with repair.
18-064-19 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold)Euro Stage 6D Emissions (Sales Code NBD). Customer may also experience the following:Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes)Euro Stage 6D Emissions (Sales Code NBD).
9004022
Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
31-003-19
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-19
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
9003825
Service Bulletin/Repair Instructions
LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
08-078-19 REV. A
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.
0807819
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9004156
Service Bulletin/Repair Instructions
Hitch Receiver (Trailhawk and Non-Trailhawk Accessory Kit) Mopar North American hitch kits 82215105A & 82214659A. For step 23 the I-sheet states 100 Nm for the M14 bolts to secure hitch to the vehicle frame, Torque should be 165 Nm.
21-039-19
Service Bulletin/Repair Instructions
Flash: Dual Dry Clutch Transmission (DDCT) Updates - AN-M4-18-20191014 Refer to China Joint Venture (JV) released document AN-M4-18-20191014, for details on this service action.
18-072-19
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates - AN-M4-18-20191010 Refer to China Joint Venture (JV) released document AN-M4-18-20191010, for details on this service action.
08-102-19
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Improvements AN-M4-18-20191010 Refer to China Joint Venture (JV) released document AN-M4-18-20191010, for details on this service action.
08-087-19
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.01.74.15. Customers may notice one or more of the following: Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancement is available:General performance improvement.
18-064-19
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold).
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
21-023-19
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Update This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following: Malfunction Indicator Lamp (MIL) illumination, Electronic Vehicle Information Center (EVIC) message states ?Service Transmission? and transmission intermittently goes into neutral with PRNDL flashing when vehicle is stopped. The vehicle may or may not resume normal transmission operation after cycling the shifter or ignition. Immediate Autostart after Autostop (without releasing the brake pedal).
08-088-17 REV. A
Service Bulletin/Repair Instructions
Tighten Negative Battery Cable This bulletin involves tightening the negative battery cable to proper torque at the gearbox. Some customers may experience difficulty in starting or a no crank situation.
9003293
Service Bulletin/Repair Instructions
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
0809317
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio may reset or go blank. Unable to enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. Unable to communicate with the radio using wiTECH.
2104517
Service Bulletin/Repair Instructions
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience the following:Immediate Autostart after Autostop (without releasing the brake pedal).
21-034-17 REV. A
Service Bulletin/Repair Instructions
Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170929 Refer to China Joint Venture (JV) released document AN-M4-21-20170929, for details on this service action.
08-093-17
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio may reset or go blank. Can?t enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. Unable to communicate with the radio using wiTECH.
23-042-17
Service Bulletin/Repair Instructions
Paint On Jeep Nameplate Is Peeling Off This bulletin involves replacing the Jeep nameplate on the hood. The customer may describe that paint is peeling off of the Jeep nameplate.
08-088-17
Service Bulletin/Repair Instructions
Tighten Negative Battery Cable This bulletin involves tightening the negative battery cable to proper torque at the gearbox. Some customers may experience difficulty in starting or a no crank situation.
9003723
Service Bulletin/Repair Instructions
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
9003775
Service Bulletin/Repair Instructions
Power Transfer Unit (PTU) If you have a leak at the transmission to Power Transfer Unit (PTU) interface proceed with the following repair. Do not replace the PTU for this leak. The issue is that the stub shaft on the transmission has become dislodged from the transmission creating a leak path from the transmission, not the PTU. Remove the PTU from the transmission. Inspect the stub shaft's interior differential seal to see if there seal lip damage or if it has been dislodged within the shaft prior to reinserting the shaft into the transmission. Follow Tech Connect instructions for replacing the axle seal if you find that the seal has been displaced within the stub shaft. Inspect the transmission differential seal for damage also. The risk of pulling the shaft out again still exists during assembly of the transmission and PTU. If at anytime in the assembly process you pull the PTU back off the stub shaft it may come dislodged again. FCA design changes to increase retention of the shaft are in process.
9003778
Service Bulletin/Repair Instructions
Shifter Assembly, Knob, Boot and Bezel 2017 - 2018 MY Jeep Compass that does not shut down when shifter is in Park position as shown on PRNDL and EVIC displays ?Vehicle Not in Park?, (Vehicle actually IS in park). Please call Dil Weerasinha at 248-944-5967 or Mike Perecki at 248-576-0861. If there is no answer, attempt to duplicate the condition and take a vehicle bus log while the condition is active prior to clearing any fault codes. Please email log to dil.weerasinha@fcagroup.com To repair the condition, first check adjustment of shifter cable. DO NOT unclip the cable at this time. Disconnect the cable from the shifter pin. Check if cable lines up with the shifter pin WITHOUT any clip or knob adjustment. If cable does not line up, document the condition (pictures etc.), readjust the cable and verify if the problem still exists. If problem is solved, replace shifter knob (P/N: 6MZ66XSAAA or 6MZ67XSAAA) as a caution and return knob to QEC. If problem persists, replace the entire shifter assembly. This should include (1) shifter knob (P/N: 6MZ66XSAAA or 6MZ67XSAAA) (2) Knob set screw (P/N: 68374027AA) (3) shifter boot and bezel (P/N: depends S/C) (4) shifter assembly (P/N: 68364234AA). Do not disassemble the shifter assembly. Verify if the problem still exists. If problem is solved, return all components above to QEC.
0808017
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers may notice that the radio display screen will turn black but the radio will still operate.
9003765
Service Bulletin/Repair Instructions
Washer Fluid Sensor When the washer fluid light indicates low fluid after filling the reservoir, check the washer sensor wire harness for cuts / damage, check pin for looseness. Monitor fluid level sensor light while doing connector wiggle test and if necessary disconnect and reconnect connector. If it is necessary to replace the washer fluid sensor, please be careful to perform repair without damaging sensor.
9003766
Service Bulletin/Repair Instructions
PTU If vehicle displays code C2270-77 please call Ashley Gerebics @ (248) 472-6524. If no response within 15 minutes, please proceed with replacement of entire PTU unit.
0806717
Service Bulletin/Repair Instructions
This bulletin involves replacing the adaptive speed control sensor (also known as the Adaptive Cruise Control/ACC sensor or module, or the radar sensor or Driver Assistance System Module (DASM)).
0806817
Service Bulletin/Repair Instructions
This bulletin involves diagnosing and replacing the vehicle's battery.
1806717
Service Bulletin/Repair Instructions
Powertrain Diagnostic and System Improvements ANM41820170721
1806817
Service Bulletin/Repair Instructions
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
2103417
Service Bulletin/Repair Instructions
Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170721
9003615
Service Bulletin/Repair Instructions
Electronic Shifter Module (ESM) Special Notes below from previous Techtips; NOTE 1: If mismatch between shifter NIK and PRNDM occur, it may appear that the PRNDM will not light up the first time the shifter is woken up via CAN. Please wait 2 minutes 15 seconds for the PRNDM lights to come back on. This is due to a software update feature of the Shifter lower (04670682A$). During PRNDM software update, the shifter will not be functional. NOTE 2: If Shifter is awake on CAN while disconnecting PRNDM from Shifter (04670682A$), U114C-00 will activate. This is by design and does not require replacement of PRNDM. NOTE 3: PRNDM supply Voltage from Shifter will be deactivated after 3 seconds if PRNDM is disconnected from Shifter while Shifter is awake via CAN and U114C-00 will activate. Power to Shifter will have to be removed for approx.. 20 seconds after PRNDM is connected to reset power to PRNDM from the Shifter. Power can be reset by removing battery power or disconnecting the shifter main connector. This is due to a safety feature built into the Shifter that will cut power to the PRNDM if a communication error is observed between the Shifter and PRNDM. NOTE 4: If Shifter is not responsive after Dead Battery condition, Charge Battery, and once complete disconnect battery terminals for 30 seconds and reconnect. Check Shifter functionality. Please return parts back to FCA Engineering if PRNDM is deemed non-functional after performing this TECHtip. ~
1803817
Service Bulletin/Repair Instructions
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
9003753
Service Bulletin/Repair Instructions
Powertrain Control Module Customer may experience a MIL-on condition with a P0607 - ECU INTERNAL PERFORMANCE fault in the Powertrain Control Module (PCM). This fault may occur due to a software anomaly and a combination of actions taken by the driver. DO NOT REPLACE THE PCM AT THIS TIME. Please erase the fault and return the vehicle to the customer. A resolution for this condition is under development.
9003749
Service Bulletin/Repair Instructions
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
9003357
Service Bulletin/Repair Instructions
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
9003738
Service Bulletin/Repair Instructions
Air Bag Module, Driver If you are considering replacing the Driver Airbag Module for a complaint of module off center which may give the illusion the Steering wheel is off center or complaint of a larger gap between Driver Airbag & Steering wheel on one side vs the other. Dealer to check if the gap meets the required specification. If the measured gap does not meet the specification, then Airbag can be removed and installed again, properly centering in the steering wheel.
21-026-17
Service Bulletin/Repair Instructions
Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170616 Refer to China Joint Venture (JV) released document AN-M4-21-20170616, for details on this service action.
9003413
Service Bulletin/Repair Instructions
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
9003109
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
08-030-17
Service Bulletin/Repair Instructions
Flash: Can Not Reset Service Maintenance Reminder In The Instrument Panel Cluster (IPC) This bulletin involves reprogramming the IPC with the latest available software. The service maintenance reminder is displayed in the IPC and can not be reset by the service technician.
9003696
Service Bulletin/Repair Instructions
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
08-029-17
Service Bulletin/Repair Instructions
Flash: Instrument Panel Cluster (IPC) Replacement This bulletin involves reprogramming the IPC with the latest available software. The Service Maintenance Reminder is displayed in the IPC and the Service Maintenance Reminder kilometers can not be reset by the service technician.
9003694
Service Bulletin/Repair Instructions
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
9003687
Service Bulletin/Repair Instructions
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
08-023-17
Service Bulletin/Repair Instructions
Flash: Brake System Module (BSM) Improvements This bulletin involves updating the BSM with the latest available software. when the Electronic Park Brake (EPB) is engaged and the ignition is cycled.
9003681
Service Bulletin/Repair Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9002718
Service Bulletin/Repair Instructions
Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
9003231
Service Bulletin/Repair Instructions
RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE
9003627
Service Bulletin/Repair Instructions
MK Front Seat Belt Buckle Assembly MK seat belt light on issues. Seat belt light switch is located in front retractors only (1XC67TRMA$ / 1XC68TRMA$). Do not replace seat belt buckle assembly for seat belt light on problems.
05152029
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
02-004-16
Service Bulletin/Repair Instructions
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
0200416
Service Bulletin/Repair Instructions
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
68232614A$
Service Bulletin/Repair Instructions
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
9002519
Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.