Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
08-323-26
Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
112639
THROTTLE BODY – NONE
112640
THROTTLE BODY – NONE
112842
BOLT - HEX FLANGE HEAD
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
S2523000003 REV.A
Door Latch, Handle And Ajar Additional Service Information.
08-075-26 REV. A
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
9004338 Rev 1
Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
9004338
Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
SPEAKER - NONE
110604
SPEAKER - NONE
9100776
Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.
08-075-26
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
109230
LATCH - LIFTGATE
9100736
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
21-040-25
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
S2524000011
Customer Indicates Air Conditioning Only Blows Cold On MAX AC.
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
105770
PROP - LIFTGATE
S2422000001 REV.D
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-220-25
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
S2208000138 REV.B
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
105590
Warranty Newsletter – Volume 11, Issue 6
105591
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S2408000015 REV.D
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
102934
THROTTLE BODY
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2523000003
Door Latch, Handle And Ajar Additional Service Information.
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2422000001 REV.C
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
S2423000024 REV.B
Door Ajar Light On With Door(s) Closed.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
S2408000015 REV.C
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
08-153-24
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
97891
MOTOR - WINDSHIELD WIPER
S2423000024 REV.A
Door Ajar Light On With Door(s) Closed.
S2408000015 REV.B
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
S248A000001
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S2008000031
Low Charging Voltage Displayed On Cluster
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7
Customer Satisfaction Notification ZD7 - Radio Software update
ReferenceZD7
Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA
Customer Satisfaction Notification ZD7 - Radio Software Update
0700723
Water Quality When Mixed With Engine Coolant
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
9100165
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
9100166
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
0811223
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
9100142
Mirror
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
1801923
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ? P141B - Starter Control 1 Circuit Performance. ? P141C - Starter Control 2 Circuit Performance. ? P26E4-64 - Starter Control 2 Circuit Signal Plausibility Failure. ? P0615-64 - Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? **A difference in the set cruise control speed and actual speed on the odometer (i.e. driver sets 100 kph (62 mph), vehicle will hit a max of 95 kph (59 mph) and cruise at 95 kph (59 mph)) (Sales Code ED6 Only).** ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 °c (104 °f) (EE with Sales Code ED6 Only). ? Vehicle will intermittently not start (South Korea Only). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster (IPC). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-038-23
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
18-008-23
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate Matter Sensor Circuit High. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. P24AF-00 - Particulate Matter Sensor Circuit Performance. P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. P24B7-00 - Particulate Matter Sensor Heater Resistance. P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. P2002-00 - DPF Efficiency Based On PM Sensor Monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. U02A3-00 - Loss of Communication with PM Sensor Module.** P24B2-00 - Particulate Matter Sensor Circuit Intermittent (EBS Sales Code only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1 (EBS Sales Code only). P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1 (EBS Sales Code only). Customers may also experience one or more of the following: The Engine Stop/Start (ESS) system remains in the last used state and does not default back to ON for each key cycle as designed (Vehicles on the RSU VIN list only). This bulletin involves reprogramming the PCM with the latest available software.
S2218000023
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
08-003-22 REV. A
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-229-22
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
0821422
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
0821022
Electronic Shift Module (ESM) Updates
S2208000138RevA
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2008000075RevA
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
S2208000138
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S228A000004RevB
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000004RevA
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000004
Panasonic VP4R Wi-Fi New Enrollment Pause
1808122
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P06E9 - Engine Starter Performance (North America Only). P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Long engine cranking prior to vehicle start more noticeable when the outside temperature is above 40°c (104°f)(EMEA with Sales Code ED6 only). Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster (IPC). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. There will be no stored or active DTCs with this IPC message.
0807622
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000078
Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool
S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
?Device Not Supported? Message on the radio screen
S2208000056
Remote Start Aborts And ESS (Stop/Start) Becomes Unavailable. DTC B25C9
0801922
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. The customer may describe the following: "4WD not available" on the Electronic Vehicle Information Center (EVIC) during harsh off road conditions.
9004453
GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.
0800322
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S2208000028
Connected Services Will Not Work After Radio Replacement
S2103000001
Ratcheting Or Growling Noise From Rear Differential Module (RDM).
S2108000204
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2108000170
Head unit button stuck DTC code B14DA-2A
S2108000163
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
0809921
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S1809000007
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Customer Complaint May Include Engine Oil Leak Or Consumption
S2008000059RevB
Error Code 20 Message On the Radio Screen
S2108000106RevA
Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled
9004386
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S2008000059RevA
Error Code 20 Message On the Radio Screen
S2108000098RevB
Radio Screen Freeze, Blank Screen And Reset
S2108000127 Rev.
Radio Reboot Continually
S2108000127-1
Radio Reboot Continually
S2108000127REVA
Radio Reboot Continually
S2108000127RevA
Radio Reboot Continually
S2108000130
Bubbles Or Delamination On The Radio Display
S2108000119
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S2108000127
Radio Reboot Continually
08-093-21
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
0809321
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010 Rev.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2108000120
Radio Volume Uncontrollable Or Changing On Its Own
OD21T001
Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
S2108000098
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Radio Screen Freeze, Blank Screen And Reset
08-068-21
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle
08-070-21
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.
0806821
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle
0807021
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.
25-002-21 REV. A
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.
25002211
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.
25-003-21
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.
2500321
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.
25-002-21
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latestavailable software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).
2500221
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latestavailable software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).
S1608000226
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1809000007 Rev.
Customer complaint may include engine oil leak/consumption.
18-033-21
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm. (MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).
1803321
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm. (MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).
S2108000080
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
08-044-21
Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.
0804421
Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.
S2124000004
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
05-003-21
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.
0500321
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.
S2108000045
Favorite Song On-Air Alert List Empty
S2108000034 Rev.
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval
S2108000034RevA
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval
S2108000034
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval
18-005-21
Flash: Powertrain Control Module (PCM) Updates - AN-M4-18-20210103 Refer to China Joint Venture (JV) released document AN-M4-18-20210103, for details on this service action.
S2008000031 Rev.
Low Charging Voltage Displayed On Cluster
08-004-21
Flash: Telematic Box Module (TBM) Updates - AN-M4-18-20200915 Refer to China Joint Venture (JV) released document AN-M4-18-20200915, for details on this service action.
23-003-20 REV. A
Driver Side Seat Trim Panel Replacement This bulletin involves inspecting and if necessary replacing the driver?s side seat trim panel. The customer may describe that the driver's side seat trim is loose or broken for their power seat switch.
08-068-20 REV. C
UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay® for rear facing second row USB ports (2018). Radio may reset, turn itself off and then back on again (2018). Radio display screen lock up (2018). Park assist chime will continue to chime after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph when approaching a road speed camera (2018). After a key cycle, the radio language may change to Italian (2018).
08-068-20 REV. B
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.
0806820
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.
S1908000108
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate. Multiple U-codes are present
S1908000108 Rev.
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate. Multiple U-codes are present
S2008000172
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
S1908000028 Rev.
(Rev. A) Power Inverter Load Ratings
S1908000102
(Rev. A) Power Inverter Load Ratings
S2008000170
Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
9004319
SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
31-002-20
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
3100220
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S1808000031 Rev.
Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled
S1808000031RevA
Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled
05-001-20
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.
0500120
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.
21-049-20
Flash: Transmission Control Module (TCM) Updates - AN-M4-18-20200825 Refer to China Joint Venture (JV) released document AN-M4-18-20200825 for details on this service action.
18-046-20 REV. A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.
21-046-20
Flash: Transmission Control Module (TCM) Updates - AN-M4/1.3T-18-20200716 Refer to China Joint Venture (JV) released document AN-M4/1.3T-18-20200716 for details on this service action.
18-004-20 REV. A
Flash: Powertrain Control Module (PCM) Updates - AN-M4-18-20200824 Refer to China Joint Venture (JV) released document AN-M4-18-20200824, for details on this service action.
9004177
BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
S2008000141
Navigation Shows Incorrect Location
08-068-20 REV. A
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 34.21. Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio displayare grayed out and are inoperable.
S2008000130
Radio UConnect GPS Based Trip Computer Missing
9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
08-039-20 REV. A
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.
0803920REVA
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.
11-004-20
Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.
1100420
Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.
S2021000004
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
S2008000102
Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
08-068-20
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.
21-039-20
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
2103920
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
S2008000093
Blind Spot Or Park Assist Warnings, False Activation
S2008000075
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
08-015-20 REV. B
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
0801520B
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
S2018000008
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S19080000047
Volume Uncontrollable Or Stuck On High
S1908000047
Volume Uncontrollable Or Stuck On High
S1721000016
Service 4wd Light On, Message AWD System Service Required
08-015-20 REV. A
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
0801520
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
9004263
HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2008000077
VP2R Radio Clock Not Keeping Time
S2008000074
Cluster Message Service Transmission, Multiple Cluster Warning Lamps On At Times, CAN C BUS Communication Codes In Multiple Modules
08-059-20
Engine Stop/Start (ESS) Inoperative This bulletin involves inspecting the Intelligent Battery (IBS) part number and/or replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.
S2008000073
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
18-046-20
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.
S2023000027
Speed Signal Circuit Function For Dual Pane Sunroof
S1908000090
GPS Clock Time Is Incorrect
S1908000101
Remote Phone App Does Not Communicate With Vehicle Radio
23-015-20
Disinfectant Solution Recommended for COVID-19
08-051-20
Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the Electronic Shift Module (ESM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no illumination at all. While the engine is cranking, the customer can shift out of park, resultingin engine stall
S2008000059
Error Code 20 Message On the Radio Screen
S2008000060
Radio Issues With iPhone 11
S2008000048
Phone Contacts Will Not Load
08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
9004244
COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks
18-039-20
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Hands On Steering Wheel Message In EVIC
S2008000045
Apps Or Icons Grayed Out
S2008000046
Cruise Control Inoperative
18-034-20
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent(EBS Sales Code only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1(EBS Sales Code only). P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit1(EBS Sales Code only). The Engine Stop/Start (ESS) system remains in the last used state and does not default back to ON for each key cycle as designed(Vehicles on the RRT VIN list only).
S2018000003
Customer complaint may include MIL/Check Engine lamp on. Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.
S1908000208
Satellite Radio Inoperative Radio Has Code B156B-13.
08-024-20 REV. A
Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.
W13
Customer Satisfaction Notification W13 Radio Connected Services
08-039-20
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.
08-036-20
Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness. The customer may describe the following:The auto high beam feature is inoperable.
S2008000018
Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
S2008000013
Key Programming, Security Pin Request, Pin Invalid
08-024-20
Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the "Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.
08-015-20
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
08-127-19
UJQ without RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 22.5. Customers may experience one or more of the following: Arabic language is missing. Navigation inoperable. Bottom menu bar of the radio is non responsive or frozen. After viewing the weather map following a flood advisory popup, the main soft key's at the bottom of the screen may not respond when pressed. Radio will not turn off. Poor AM/FM Reception.
18-102-19
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may also experience the following: Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).
9004183
ROTOR, Brake, Front and PAD KIT, Front Disc Brake For a vibration, pulsation, or chatter while braking concern diagnosed as a front brake issue (rotors found to be warped or out of round, excessive thickness variation or runout), please replace both front rotors and pads and label removed parts as left or right. Please contact Mark Randall at (248) 520-3863 and leave a message with last 8 of VIN, dealer code, and odometer reading, so parts can be returned via FasTrack. If no response in 15 minutes, proceed with repair.
31-004-19
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
09-004-19
Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount. The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.
0900419
Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount. The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.
08-112-19
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.31. Customers may experience one or more of the following:Radio may reset, turn off and then back on. Audio inoperative for the entire ignition cycle. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. In addition, the following enhancements are included in this update:Bluetooth® improvements. Voice Recognition (VR) improvements. Audio Improvements.
0811219
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.31. Customers may experience one or more of the following:Radio may reset, turn off and then back on. Audio inoperative for the entire ignition cycle. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. In addition, the following enhancements are included in this update:Bluetooth® improvements. Voice Recognition (VR) improvements. Audio Improvements.
08-077-19 REV. B
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
08-078-19 REV. A
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.
0807719
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
0807819
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.
21-040-19
Flash: Transmission Control Module (TCM) Updates - AN-M4/1.3T-18-20191023 Refer to China Joint Venture (JV) released document AN-M4/1.3T-18-20191023 for details on this service action.
2104019
Flash: Transmission Control Module (TCM) Updates - AN-M4/1.3T-18-20191023 Refer to China Joint Venture (JV) released document AN-M4/1.3T-18-20191023 for details on this service action.
18-035-19 REV. D
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P06E9 - Engine Starter Performance (North America Only). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster (IPC). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable.There will be no stored or active DTCs with this IPC message.
1803519
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P06E9 - Engine Starter Performance (North America Only). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster (IPC). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable.There will be no stored or active DTCs with this IPC message.
18-089-19
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9004156
Hitch Receiver (Trailhawk and Non-Trailhawk Accessory Kit) Mopar North American hitch kits 82215105A & 82214659A. For step 23 the I-sheet states 100 Nm for the M14 bolts to secure hitch to the vehicle frame, Torque should be 165 Nm.
9004158
Door Handle, Front or Rear Exterior If the vehicle is in for front or rear door outside handle frozen and will not open, please contact Kevin Murphree at (248) 613-3417. If no response in 15 minutes, proceed with repair.
22-004-19
Spare Wheel Missing the Anti-theft Screw This bulletin involves inspecting and installing the spare wheel anti-theft screw, if required. The customer/dealer may notice:The vehicle is missing the spare wheel anti-theft screws for the spare wheel.
18-079-19
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience excessive oil consumption between oil change intervals.
9004150
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
08-085-19
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.01.74.15. The customer may describe one or more of the following:Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM, UGM and UJM Only).
9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
18-007-19 REV A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice the following condition:No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. If the vehicle will has low oil level indicated by the engine oil dipstick, the low oil level warning does not appear in the cluster. A ?Service Speed Limiter? message in the Instrument Panel Cluster (IPC) and Active Vehicle Speed Limiter (AVSL) will be inoperable(ED6 only).There will be no stored or active Diagnostic Trouble Codes (DTCs) with this IPC message. Cruise control and adaptive cruise control are inoperable(ED6 only).
21-028-19
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P1DD2 - Torque Request Signal From TCM Denied. Customers may also experience one or more of the following:A bump feeling and high engine RPMs. The vehicle going into limp home mode.
18-035-19 REV A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice the following condition:No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. The vehicle may have a low oil level indicated by the engine oil dipstick, however the low oil level warning indicator does not appear in the cluster. A ?Service Speed Limiter? message in the Instrument Panel Cluster (IPC) and Active Vehicle Speed Limiter (AVSL) will be inoperable.There will be no stored or active DTCs with this IPC message. Cruise control and adaptive cruise control are inoperable.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.