Vehicle report

2020 JEEP COMPASS

Compare every JEEP COMPASS yearNHTSA and EPA records

Service bulletins

292 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

9100900

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

08-323-26

Service Bulletin/Repair Instructions

Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112842

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

08-208-26

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

9004338 Rev 1

Service Bulletin/Repair Instructions

Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.

9004338

Service Bulletin/Repair Instructions

Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

9100776

Service Bulletin/Repair Instructions

Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.

08-075-26

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

109230

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

9100736

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

08-387-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Alternator Decoupler Pulley Failure Customers may experience one or more of the following: ● The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. ● Vehicle will not start due to a depleted battery. ● Battery symbol displayed in the Instrument Panel Cluster (IPC). ● Noise head from the alternator. This bulletin involves replacing the alternator pulley, belt and cap.

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

08-217-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles Alternator Pulley Cap Failure Customer may comment on one or more of the following: NOTE: **There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Battery Symbol. ● Service Transmission. ● Check Diesel Exhaust Fluid (DEF) System. ● Anti-Lock Brake System (ABS) Service Required. ● Service Park Brake. ● Engfine Stop/Start (ESS) Unavailable "Service Battery".

S2508000085

Service Bulletin/Repair Instructions

P0513 - Invalid SKIM Key Active In PCM, No Crank No Start After Replacing BCM With 68490749AB

21-040-25

Service Bulletin/Repair Instructions

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

S2524000011

Service Bulletin/Repair Instructions

Customer Indicates Air Conditioning Only Blows Cold On MAX AC.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

105770

Service Bulletin/Repair Instructions

PROP - LIFTGATE

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

08-217-25

Service Bulletin/Repair Instructions

NOTE: Does not apply to vehicles built for US Market. Alternator Pulley Cap Failure Customer may comment on one or more of the following: ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs): ● Battery Symbol. ● Service Transmission. ● Check DEF System. ● ABS Service Required. ● Service Park Brake. ● Stop/Start Unavailable "Service Battery". This bulletin involves inspecting the alternator pulley cap and, if found to be missing, replacing the alternator pulley or the alternator assembly.

9100624

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders:

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

09-005-25

Service Bulletin/Repair Instructions

Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times.

102934

Service Bulletin/Repair Instructions

THROTTLE BODY

S1408000384 REV.H

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

S1408000384 REV.G

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

09-021-24

Service Bulletin/Repair Instructions

Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

S2423000024 REV.B

Service Bulletin/Repair Instructions

Door Ajar Light On With Door(s) Closed.

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-160-24

Service Bulletin/Repair Instructions

Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.

S2408000015 REV.C

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

08-153-24

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

08-149-24

Service Bulletin/Repair Instructions

12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.

S1408000384 REV.F

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

97891

Other

MOTOR - WINDSHIELD WIPER

S2423000024 REV.A

Service Bulletin/Repair Instructions

Door Ajar Light On With Door(s) Closed.

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

S248A000001

Service Bulletin/Repair Instructions

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

0822923

Service Bulletin/Repair Instructions

Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0814023

Service Bulletin/Repair Instructions

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

1806023

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

9100165

Service Bulletin/Repair Instructions

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

9100166

Service Bulletin/Repair Instructions

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

0811223

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

9100142

Service Bulletin/Repair Instructions

Mirror

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

0804523

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-038-23

Service Bulletin/Repair Instructions

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

18-010-23

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. (RSU VINs Only). NOTE: This software update will help prevent P24D1-00 from setting. All unsold vehicles that are part of the RSU must be updated. If P24D1-00 sets on a sold vehicle, this software update will not correct this DTC. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding this DTC. P2002-00 - Diesel Particulate Filter (DPF) Efficiency based on Particulate Matter (PM) sensor monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. **P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate Matter Sensor Circuit High. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. P24AF-00 - Particulate Matter Sensor Circuit Performance. P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. P24B7-00 - Particulate Matter Sensor Heater Resistance. P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. U02A3-00 - Loss of Communication with PM Sensor Module. P24B2-00 - Particulate Matter Sensor Circuit Intermittent.** Customers may also experience the following: Vehicles equipped with a six-speed C635 Dual Disc Clutch Transmission (DDCT)

08-022-23

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

S2218000023

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.

08-003-22 REV. A

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

0821422

Service Bulletin/Repair Instructions

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

0821022

Service Bulletin/Repair Instructions

Electronic Shift Module (ESM) Updates

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

1814222

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of thefollowing Diagnostic Trouble Codes (DTCs) have been set: P061A - Level 2 Torque Performance. P1DD2 - Torque Request Signal From TCM Denied. Customers may experience the following: Long engine cranking prior to vehicle start more noticeable when the outsidetemperature is above 40 °c (104 °f).

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

0807622

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2208000078

Service Bulletin/Repair Instructions

Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000068

Service Bulletin/Repair Instructions

?Device Not Supported? Message on the radio screen

0801922

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. The customer may describe the following: "4WD not available" on the Electronic Vehicle Information Center (EVIC) during harsh off road conditions.

9004453

Service Bulletin/Repair Instructions

GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.

0800322

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

08-177-21

Service Bulletin/Repair Instructions

BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

S2103000001

Service Bulletin/Repair Instructions

Ratcheting Or Growling Noise From Rear Differential Module (RDM).

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2108000166

Service Bulletin/Repair Instructions

Seat Belt Chime And/Or Turn Signal Indicator Sound Inoperative

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

0809921

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2008000059RevB

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2108000106RevA

Service Bulletin/Repair Instructions

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2008000059RevA

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2108000098RevB

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000130

Service Bulletin/Repair Instructions

Bubbles Or Delamination On The Radio Display

S2108000119

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

08-093-21

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

0809321

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000010 Rev.

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

OD21T001

Service Bulletin/Repair Instructions

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

S2108000098

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000098 Rev.

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

08-080-21

Service Bulletin/Repair Instructions

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12. Customers may experience the following: Full Connectivity feature is missing.

0808021

Service Bulletin/Repair Instructions

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12. Customers may experience the following: Full Connectivity feature is missing.

2301821

Service Bulletin/Repair Instructions

Forward Facing Camera Bracket Delaminates From Windshield This bulletin involves Inspecting the urethane used to mount the IRCM (Integrated Radar Camera Module) bracket andreplacing the windshield if necessary. The customer may comment on the following: Forward facing camera bracket loses adhesion with the windshield. There is a warning message with MIL light illumination and that the advanceddriver assist features are inoperative

S2108000106

Service Bulletin/Repair Instructions

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled

08-068-21

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle

08-070-21

Service Bulletin/Repair Instructions

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.

0806821

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle

0807021

Service Bulletin/Repair Instructions

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.

18-041-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High (M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High (M6 Vehicles only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P00C0-00 - Turbocharger-Supercharger Bypass Valve 2 Control Circuit. Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning. Additional enhancement included in this software:Improvement for the auxiliary coolant pump to help prevent stuck injection valve. Calibration update for proper engine operation.

1804121

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High (M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High (M6 Vehicles only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P00C0-00 - Turbocharger-Supercharger Bypass Valve 2 Control Circuit. Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning. Additional enhancement included in this software:Improvement for the auxiliary coolant pump to help prevent stuck injection valve. Calibration update for proper engine operation.

25-002-21 REV. A

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.

25002211

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.

25-003-21

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

2500321

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

14-001-21

Service Bulletin/Repair Instructions

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

1400121

Service Bulletin/Repair Instructions

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

25-002-21

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latestavailable software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).

2500221

Service Bulletin/Repair Instructions

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latestavailable software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

08-057-21

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0A92 - Hybrid Generator Performance. P0BFA - Drive Motor "B" Phase W Current Sensor Circuit Range/Performance. P0BF6 - Drive Motor B Inverter Phase V Current Sensor Circuit Range/Performance. P0BF2 - Drive Motor B Inverter Phase U Current Sensor Circuit Range/Performance. P0BFE - Drive Motor B Phase U-V-W Current Sensor Correlation. P0BEE - Drive Motor A Inverter Phase W Current Sensor Circuit Performance. P0BEA - Drive Motor A Inverter Phase V Current Sensor Circuit Performance. P0BE6 - Drive Motor A Inverter Phase U Current Sensor Circuit Performance. P0BFD - Drive Motor A Phase U-V-W Current Sensor Correlation. In addition, the customer may notice one or more of the following conditions:Turtle (Limp Home Mode) light is on. Service 4WD light is on.

08-059-21

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Updates This bulletin involves reprogramming the IDCM with the latest available software. Customers may notice the following:B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. P0D2A00 - Battery Charger 1 Input Current Too High. P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. B22A9-87 - ECU Internal Performance-Missing Message.

0805721

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0A92 - Hybrid Generator Performance. P0BFA - Drive Motor "B" Phase W Current Sensor Circuit Range/Performance. P0BF6 - Drive Motor B Inverter Phase V Current Sensor Circuit Range/Performance. P0BF2 - Drive Motor B Inverter Phase U Current Sensor Circuit Range/Performance. P0BFE - Drive Motor B Phase U-V-W Current Sensor Correlation. P0BEE - Drive Motor A Inverter Phase W Current Sensor Circuit Performance. P0BEA - Drive Motor A Inverter Phase V Current Sensor Circuit Performance. P0BE6 - Drive Motor A Inverter Phase U Current Sensor Circuit Performance. P0BFD - Drive Motor A Phase U-V-W Current Sensor Correlation. In addition, the customer may notice one or more of the following conditions:Turtle (Limp Home Mode) light is on. Service 4WD light is on.

0805921

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Updates This bulletin involves reprogramming the IDCM with the latest available software. Customers may notice the following:B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. P0D2A00 - Battery Charger 1 Input Current Too High. P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. B22A9-87 - ECU Internal Performance-Missing Message.

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

18-032-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.

1803221

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

08-044-21

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

0804421

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

S2108000058

Service Bulletin/Repair Instructions

Right Front Turn Signal Bulb Does Not Illuminate DTC B163E-15 Front Right Turn Lamp Control-Circuit Short To Battery Or Open

S2108000059

Service Bulletin/Repair Instructions

RKE Fobik Cannot Be Linked To Memory

05-003-21

Service Bulletin/Repair Instructions

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.

0500321

Service Bulletin/Repair Instructions

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2108000034 Rev.

Service Bulletin/Repair Instructions

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

S2108000034RevA

Service Bulletin/Repair Instructions

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

S2108000034

Service Bulletin/Repair Instructions

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval

24-001-21 REV. A

Service Bulletin/Repair Instructions

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines for leaks and replacing any line that?s leaking. The customer may describe the following: The air conditioning is inoperable.

24-001-21

Service Bulletin/Repair Instructions

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.

S2008000031 Rev.

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

23-002-21 REV. A

Service Bulletin/Repair Instructions

Incorrect or Missing Hood Decal This bulletin involves inspecting and if necessary replacing the hood decal. Some of the PHEV vehicle hood decals may be missing or has the incorrect decal been installed.

08-002-21

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.21. Customers may experience one or more of the following:Clock not displaying the correct time. Intermittently after a quick shift into reverse the rear view camera image does not appear on the display screen.This symptom is very hard to duplicate, the transmission must be shifted from reverse to neutral and back to reverse in less than one second. Issue is also recoverable with a quick ignition cycle. GPS unable to load and find locations. No audio output coming from the radio.

23-003-20 REV. A

Service Bulletin/Repair Instructions

Driver Side Seat Trim Panel Replacement This bulletin involves inspecting and if necessary replacing the driver?s side seat trim panel. The customer may describe that the driver's side seat trim is loose or broken for their power seat switch.

08-068-20 REV. C

Service Bulletin/Repair Instructions

UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay® for rear facing second row USB ports (2018). Radio may reset, turn itself off and then back on again (2018). Radio display screen lock up (2018). Park assist chime will continue to chime after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph when approaching a road speed camera (2018). After a key cycle, the radio language may change to Italian (2018).

08-105-20

Service Bulletin/Repair Instructions

Loose Battery Cable This bulletin involves tightening the charging cable nut to specifications. Customers may notice the vehicle is not charging properly.

08-068-20 REV. B

Service Bulletin/Repair Instructions

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

0806820

Service Bulletin/Repair Instructions

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

18-096-20 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

1809620

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

S2008000170

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable

9004319

Service Bulletin/Repair Instructions

SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

18-102-20

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.

1810220

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.

9004318

Service Bulletin/Repair Instructions

SOCKET, Park And Turn Signal If Customer complaints Park and turn signal bulb not working, Please replace both bulb and socket. And send both parts for Warranty Analysis.

18-096-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

05-001-20

Service Bulletin/Repair Instructions

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.

0500120

Service Bulletin/Repair Instructions

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.

08-063-20 REV. A

Service Bulletin/Repair Instructions

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software. The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls will be lacking.Diagnostic Trouble Codes (DTCs) may be present. The technician will receive no notification indicating there is any problem with the SGW.

18-045-20 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.

08-081-20 REV. A

Service Bulletin/Repair Instructions

Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM). The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.

9004177

Service Bulletin/Repair Instructions

BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

18-087-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs)P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation). Customer may also experience the following:An abnormal noise when the engine is in a cold condition. Irregular engine speed.

S2008000141

Service Bulletin/Repair Instructions

Navigation Shows Incorrect Location

08-068-20 REV. A

Service Bulletin/Repair Instructions

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 34.21. Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio displayare grayed out and are inoperable.

08-081-20

Service Bulletin/Repair Instructions

Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM). The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.

9004297

Service Bulletin/Repair Instructions

SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be analyzed to determine failure mode.

S2008000130

Service Bulletin/Repair Instructions

Radio UConnect GPS Based Trip Computer Missing

23-024-20

Service Bulletin/Repair Instructions

Passenger Seatbelt Reminder Active Without Occupant This bulletin involves replacing the passenger seat cushion and occupant detection sensor. The customer may describe the following:Passenger seat belt reminder warning is illuminated without an occupant in the seat.

2302420

Service Bulletin/Repair Instructions

Passenger Seatbelt Reminder Active Without Occupant This bulletin involves replacing the passenger seat cushion and occupant detection sensor. The customer may describe the following:Passenger seat belt reminder warning is illuminated without an occupant in the seat.

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

08-039-20 REV. A

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.

0803920REVA

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.

11-004-20

Service Bulletin/Repair Instructions

Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.

1100420

Service Bulletin/Repair Instructions

Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.

S2021000004

Service Bulletin/Repair Instructions

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

08-070-20

Service Bulletin/Repair Instructions

Power Lift Gate Module (PLGM) Will Not Power Open Properly This bulletin involves checking the PLGM software version and replacing the module if required. The customer may experience the following:If the vehicle is locked and the customer tries to open the power liftgate, the exterior power lift gate handle will need exactly two presses topoweropen the liftgate.This customer condition will never set any Diagnostic Trouble Codes (DTCs). If the PLGM set any DTCs, normal diagnostic testing must be performed.

0807020

Service Bulletin/Repair Instructions

Power Lift Gate Module (PLGM) Will Not Power Open Properly This bulletin involves checking the PLGM software version and replacing the module if required. The customer may experience the following:If the vehicle is locked and the customer tries to open the power liftgate, the exterior power lift gate handle will need exactly two presses topoweropen the liftgate.This customer condition will never set any Diagnostic Trouble Codes (DTCs). If the PLGM set any DTCs, normal diagnostic testing must be performed.

S2008000094

Service Bulletin/Repair Instructions

Uconnect Market Place APP Fatal Error Message

S2008000102

Service Bulletin/Repair Instructions

Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled

08-057-20 REV. A

Service Bulletin/Repair Instructions

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment. The customer may notice the Navigation feature is missing in the radio.

0805720

Service Bulletin/Repair Instructions

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment. The customer may notice the Navigation feature is missing in the radio.

08-066-20

Service Bulletin/Repair Instructions

Uconnect Box/Telematic Box Module 2.0 - Network Information This bulletin involves providing information for the setup and function of the Uconnect Box/Telematic Box Module 2.0.

0806620

Service Bulletin/Repair Instructions

Uconnect Box/Telematic Box Module 2.0 - Network Information This bulletin involves providing information for the setup and function of the Uconnect Box/Telematic Box Module 2.0.

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

08-015-20 REV. B

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

0801520B

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

S2018000008

Service Bulletin/Repair Instructions

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)

S19080000047

Service Bulletin/Repair Instructions

Volume Uncontrollable Or Stuck On High

S1908000047

Service Bulletin/Repair Instructions

Volume Uncontrollable Or Stuck On High

08-063-20

Service Bulletin/Repair Instructions

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software. The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls will be lacking.Diagnostic Trouble Codes (DTCs) may be present. The technician will receive no notification indicating there is any problem with the SGW.

S1721000016

Service Bulletin/Repair Instructions

Service 4wd Light On, Message AWD System Service Required

08-015-20 REV. A

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

0801520

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

9004263

Service Bulletin/Repair Instructions

HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000077

Service Bulletin/Repair Instructions

VP2R Radio Clock Not Keeping Time

08-059-20

Service Bulletin/Repair Instructions

Engine Stop/Start (ESS) Inoperative This bulletin involves inspecting the Intelligent Battery (IBS) part number and/or replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.

S2008000073

Service Bulletin/Repair Instructions

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

09-003-20 REV. C

Service Bulletin/Repair Instructions

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the vehicle is in limp home mode.

18-045-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.

S2023000027

Service Bulletin/Repair Instructions

Speed Signal Circuit Function For Dual Pane Sunroof

18-043-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) has been set:P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P00C0-00 - Turbocharger-Supercharger Bypass Valve 2 Control Circuit. Additional enhancement included in this software:Improvement for the auxiliary coolant pump to help prevent stuck injection valve. Calibration update for proper engine operation.

08-057-20

Service Bulletin/Repair Instructions

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment. The customer may notice the Navigation feature is missing in the radio.

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-051-20

Service Bulletin/Repair Instructions

Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the Electronic Shift Module (ESM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no illumination at all. While the engine is cranking, the customer can shift out of park, resultingin engine stall

S2008000059

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2008000060

Service Bulletin/Repair Instructions

Radio Issues With iPhone 11

S2008000048

Service Bulletin/Repair Instructions

Phone Contacts Will Not Load

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

9004244

Service Bulletin/Repair Instructions

COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S2008000045

Service Bulletin/Repair Instructions

Apps Or Icons Grayed Out

S2008000046

Service Bulletin/Repair Instructions

Cruise Control Inoperative

S2018000003

Service Bulletin/Repair Instructions

Customer complaint may include MIL/Check Engine lamp on. Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.

S1908000208

Service Bulletin/Repair Instructions

Satellite Radio Inoperative Radio Has Code B156B-13.

09-003-20 REV. B

Service Bulletin/Repair Instructions

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

08-024-20 REV. A

Service Bulletin/Repair Instructions

Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

W13

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W13 Radio Connected Services

08-039-20

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

09-003-20 REV. A

Service Bulletin/Repair Instructions

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

S2008000018

Service Bulletin/Repair Instructions

Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines

9004223

Service Bulletin/Repair Instructions

BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

08-024-20

Service Bulletin/Repair Instructions

Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the "Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

09-003-20

Service Bulletin/Repair Instructions

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

08-015-20

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

23-035-19 REV. A

Service Bulletin/Repair Instructions

Rattle Noise in the Headliner This bulletin involves inspecting the front headliner upper zone for excessive gapcaused by a lack of sealer and if necessary, lowering headliner and adding sealer. The customer may describe: Metal rattle or tap noise coming from the right side headliner during normaldriving conditions.

23-035-19

Service Bulletin/Repair Instructions

Rattle Noise in the Headliner This bulletin involves inspecting the front headliner upper zone for excessive gapcaused by a lack of sealer and if necessary, lowering headliner and adding sealer. The customer may describe: Metal rattle or tap noise coming from the right side headliner during normaldriving conditions.

09-004-19

Service Bulletin/Repair Instructions

Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount. The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.

0900419

Service Bulletin/Repair Instructions

Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount. The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.

08-077-19 REV. B

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

08-078-19 REV. A

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.

0807719

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

0807819

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

22-004-19

Service Bulletin/Repair Instructions

Spare Wheel Missing the Anti-theft Screw This bulletin involves inspecting and installing the spare wheel anti-theft screw, if required. The customer/dealer may notice:The vehicle is missing the spare wheel anti-theft screws for the spare wheel.

18-078-19

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience excessive oil consumption between oil change intervals.

08-103-19

Service Bulletin/Repair Instructions

Body Control Module (BCM) Replacement This bulletin involves inspecting and replacing the BCM if needed. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 ? Urea Heater System Voltage High. P2BAF-00 ? Driver Inducement Active. P21CC-00 ? SCRM Main Supply Voltage High. In addition, customers or technicians may comment on one or more of the following:Diesel Exhaust Fluid (DEF) system check message appears on instrument cluster. Engine Start Stop (ESS) not working. 4WD system not engaging.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2020 Jeep Compass Service Bulletins: 292 bulletins | CarFathom