Vehicle report

2021 JEEP COMPASS

Compare every JEEP COMPASS yearNHTSA and EPA records

Service bulletins

246 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

9100900

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

08-323-26

Service Bulletin/Repair Instructions

Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

21-042-26 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.

112979

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112980

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112842

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

21-042-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

08-208-26

Service Bulletin/Repair Instructions

08-204-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

9004338 Rev 1

Service Bulletin/Repair Instructions

Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.

9004338

Service Bulletin/Repair Instructions

Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

9100776

Service Bulletin/Repair Instructions

Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.

08-078-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Flash: Radio USB Update to R62.00.23 Customers may experience one or more of the following: SYMPTOM: ● Red stripes on the radio display. This bulletin involves inspecting radio software level and if the software level is below R45.00.06, updating it with a USB to R45.00.06 first and then a second update to R62.00.23.

08-075-26

Service Bulletin/Repair Instructions

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

109230

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

9100736

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

08-387-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Alternator Decoupler Pulley Failure Customers may experience one or more of the following: ● The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. ● Vehicle will not start due to a depleted battery. ● Battery symbol displayed in the Instrument Panel Cluster (IPC). ● Noise head from the alternator. This bulletin involves replacing the alternator pulley, belt and cap.

9100717

Service Bulletin/Repair Instructions

TAIL PIPE W/MUFFLER - EXHAUST If you are looking to replace the 57008903AB: TAIL PIPE W/MUFFLER - EXHAUST PIPE and 57008681AC: EXHAUST - RESONATOR of 2024 2025 MP GMET4 2.0L: Cold Start Exhaust BSR / Popping / Tapping Noise issue, please refer to this SOL S2511000002

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

08-217-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles Alternator Pulley Cap Failure Customer may comment on one or more of the following: NOTE: **There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Battery Symbol. ● Service Transmission. ● Check Diesel Exhaust Fluid (DEF) System. ● Anti-Lock Brake System (ABS) Service Required. ● Service Park Brake. ● Engfine Stop/Start (ESS) Unavailable "Service Battery".

09-028-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. ● P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P1189-00 - Inlet Air Pressure Sensor Circuit Low. ● P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.

S2508000085

Service Bulletin/Repair Instructions

P0513 - Invalid SKIM Key Active In PCM, No Crank No Start After Replacing BCM With 68490749AB

21-040-25

Service Bulletin/Repair Instructions

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

S2524000011

Service Bulletin/Repair Instructions

Customer Indicates Air Conditioning Only Blows Cold On MAX AC.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

08-236-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Daytime Running Lamps (DRL) Inoperative Customers may experience the following: ● DRL are inoperative only after the Body Control Module (BCM) has been flash updated or replaced.

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

105770

Service Bulletin/Repair Instructions

PROP - LIFTGATE

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

09-018-25

Service Bulletin/Repair Instructions

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.

08-217-25

Service Bulletin/Repair Instructions

NOTE: Does not apply to vehicles built for US Market. Alternator Pulley Cap Failure Customer may comment on one or more of the following: ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs): ● Battery Symbol. ● Service Transmission. ● Check DEF System. ● ABS Service Required. ● Service Park Brake. ● Stop/Start Unavailable "Service Battery". This bulletin involves inspecting the alternator pulley cap and, if found to be missing, replacing the alternator pulley or the alternator assembly.

9100624

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders:

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

18-028-25

Service Bulletin/Repair Instructions

Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P006C-MAP - Turbocharger Inlet Air Pressure Correlation.

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

09-005-25

Service Bulletin/Repair Instructions

Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times.

08-062-25

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● The rear seat belt buzzer stays on after the passenger leaves the vehicle.

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

103290

Service Bulletin/Repair Instructions

VALVE - FUEL VAPOR

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

08-039-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

102934

Service Bulletin/Repair Instructions

THROTTLE BODY

S1408000384 REV.H

Service Bulletin/Repair Instructions

10-001-25

Service Bulletin/Repair Instructions

Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a rear seat belt that does not retract or is locked.

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-005-25

Service Bulletin/Repair Instructions

USB update to U35.18 for UUN radio This bulletin involves inspecting and if required, updating the radio software level to U35.18. Depending on the radio’s current software level the radio may need a one, two or three step USB update. The customer may describe the following: ● Uconnect Navigation Traffic Sign Recognition (TSR) stuck on Miles Per Hour, (MPH) no Kilometers Per Hour (KMH).

S1408000384 REV.G

Service Bulletin/Repair Instructions

08-258-24

Service Bulletin/Repair Instructions

Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.

102365

Warranty Program/Extension

Warranty Newsletter – Volume 10, Issue 11

102366

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Newsletter – Volume 10, Issue 11

21-057-24

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C2270-77 - Power Transfer Unit PTU Electronic Disconnect Actuator EDA Sensor - Commanded Position Not Reachable. ● C2290-92 - EDA Motor Free Running - Performance Or Incorrect Operation. ● C2280-92 - Eda Current - Performance Or Incorrect Operation. ● C2240-92 - Etm Motor Free Running - Performance Or Incorrect Operation. ● C2120-13 - Motor 2 - Circuit Open. ● C2120-14 - Motor 2 - Circuit Short To Ground. ● C2120-15 - Motor 2 - Circuit Short To Battery. This bulletin involves possibly replacing the PTU, shift actuator and wire harness.

08-244-24

Service Bulletin/Repair Instructions

UHN/UPN Radio Enhancement To Software Level T27.52 Customers may experience one or more of the following: ● Speed limit sign on Instrument Panel Cluster (IPC) is showing incorrect speed. ● Touch freeze/disassociated center stack display off. ● Car Play/Android Auto wireless disconnection at toll gates. This bulletin involves updating the radio software level to T27.52.

09-021-24

Service Bulletin/Repair Instructions

Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure

101688

Service Bulletin/Repair Instructions

TUBE ASSY - FUEL

S2408000117

Service Bulletin/Repair Instructions

Turtle Icon Warning Lamp is Displayed on Cluster, No Electric Vehicle Operation or Reverse

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

S2423000024 REV.B

Service Bulletin/Repair Instructions

Door Ajar Light On With Door(s) Closed.

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

08-188-24

Service Bulletin/Repair Instructions

Flash: Anti-Lock Brake System (ABS) Module Updates Customers may experience one or more of the following: ● "Auto Hold Unavailable Service Required." warning message displayed on the Instrument Panel Cluster (IPC). ● IPC "Hold" indicator illuminates on occasion. ● Engine Stop/Start (ESS) inoperative. This bulletin involves reprogramming the ABS with the latest software available.

23-004-24 REV. A

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

9100398

Service Bulletin/Repair Instructions

SWITCH Power Window Before replacing the master window switch (Driver door window switch), please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Review window switch internal resistors, and make sure it matches the continuity chart found on service info of the switch. (649 +/- 7 Ohms when pushing UP, 2519 +/- 25 Ohms when pushing down) If an issue is found with the internal resistor or on the physical parts of the switch, please replace the switch.

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-167-24

Service Bulletin/Repair Instructions

Flash: Central Vision Processing Module (CVPM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B2286-00 - Calibration Not Learned - Lost Calibration. ● B223B-00 - Vehicle Configuration Mismatch. Customers may also comment on the following: ● Top-down camera view is blank when camera view is selected in the radio menu. ● Odometer is flashing. ● No backup camera gridlines when vehicle transmission is in reverse Fig. 1. This bulletin involves updating the CVPM with the latest available software.

S2408000077

Service Bulletin/Repair Instructions

Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults

08-160-24

Service Bulletin/Repair Instructions

Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.

S2408000015 REV.C

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

08-153-24

Service Bulletin/Repair Instructions

08-149-24

Service Bulletin/Repair Instructions

12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.

S1408000384 REV.F

Service Bulletin/Repair Instructions

97891

Other

MOTOR - WINDSHIELD WIPER

08-083-24 REV. A

Service Bulletin/Repair Instructions

Flash: Anti-Lock Brake System (ABS) Module Updates Customers may experience one or more of the following: ● "Auto Hold Unavailable Service Required." warning message displayed on the Instrument Panel Cluster (IPC). ● IPC "Hold" indicator illuminates on occasion. ● Engine Stop/Start (ESS) inoperative. NOTE: No Diagnostic Trouble Codes (DTCs) present during vehicle scans. This bulletin involves reprogramming the ABS with the latest software available.

S2423000024 REV.A

Service Bulletin/Repair Instructions

Door Ajar Light On With Door(s) Closed.

9100338REV1

Service Bulletin/Repair Instructions

GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

0802824

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0802624

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0802524

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

2300424

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S1408000384

Service Bulletin/Repair Instructions

0824523

Service Bulletin/Repair Instructions

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

1802523

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates

0823223

Service Bulletin/Repair Instructions

USB update to S27.10 for UTN radio - Japan The customer may describe one or more of the following: ? **Customer not receiving the map updates via the USB.** ? Menu for Active Lane Management is missing two settings, Lane Warning and Steering Assist Strength. This bulletin involves updating the radio software with USB to **S27.10.**

0823023

Service Bulletin/Repair Instructions

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

0822923

Service Bulletin/Repair Instructions

Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2308000111

Service Bulletin/Repair Instructions

Electronic Vehicle Information Center (EVIC) Will Display ?ACC/FCW Unavailable Service Required? with the Forward Collision Warning Lamp on

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

0818123

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

81A

Service Bulletin/Repair Instructions

Customer Satisfaction Notification 81A - Radio Features

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

2305423

Service Bulletin/Repair Instructions

Paint Peeling on Front Bumper The customers may complain about paint peeling on the front bumper on vehicles with polar white color paint. This bulletin involves repainting the area of the front bumper that is peeling.

9100165

Service Bulletin/Repair Instructions

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

9100166

Service Bulletin/Repair Instructions

1805323

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Vehicle repeatedly cranks when Engine Stop/Start (ESS) is active but engine doesn?t restart. Pushing switch, engine starts normally. This bulletin involves reprogramming the PCM with the latest available software.

2400423

Service Bulletin/Repair Instructions

A musty odor or bad smell when operating the A/C system.

0811223

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

9100142

Service Bulletin/Repair Instructions

Mirror

0810623

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates Customers may experience the following: ? The auto dimming does not work properly, the light intensity is very low. This bulletin involves reprogramming the BCM module with the latest available software.

S2308000050

Service Bulletin/Repair Instructions

Forward Collision Warning Off Message While Driving in Certain Weather Conditions

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

S2308000014

Service Bulletin/Repair Instructions

Anti-lock Brake System (ABS) Warning Lamp on

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-022-23

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

08-003-22 REV. A

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

0821022

Service Bulletin/Repair Instructions

Electronic Shift Module (ESM) Updates

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

2302422

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.

S228A000009RevA

Service Bulletin/Repair Instructions

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000009

Service Bulletin/Repair Instructions

An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

18-085-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of thefollowing DTCs have been set: P0031 - O2 Sensor 1/1 Heater Circuit Low. U0418-00 - Implausible Data Received From Brake System Control Module 1. Customers may experience the following: Long engine cranking prior to vehicle start more noticeable when the outsidetemperature is above 40 °c (104 °f).

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000068

Service Bulletin/Repair Instructions

?Device Not Supported? Message on the radio screen

0801922

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. The customer may describe the following: "4WD not available" on the Electronic Vehicle Information Center (EVIC) during harsh off road conditions.

9004453

Service Bulletin/Repair Instructions

GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.

0800322

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

08-177-21

Service Bulletin/Repair Instructions

BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

S2103000001

Service Bulletin/Repair Instructions

Ratcheting Or Growling Noise From Rear Differential Module (RDM).

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S2124000007

Service Bulletin/Repair Instructions

A/C Does Not Cool Properly

S2124000007REVD

Service Bulletin/Repair Instructions

A/C Does Not Cool Properly

S2108000181RevA

Service Bulletin/Repair Instructions

Media Hub And Or Wireless Charging Pad Is Inoperative

S2108000181a

Service Bulletin/Repair Instructions

Media Hub And Or Wireless Charging Pad Is Inoperative

2102321

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may also experience the following: Harsh 1-2 or 2-3 upshifts.

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2108000166

Service Bulletin/Repair Instructions

Seat Belt Chime And/Or Turn Signal Indicator Sound Inoperative

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

75745

Service Bulletin/Repair Instructions

HUB AND BEARING - WHEEL

S2124000007RevB

Service Bulletin/Repair Instructions

A/C Does Not Cool Properly

75610

Service Bulletin/Repair Instructions

BASE - FLOOR CONSOLE

0810721

Service Bulletin/Repair Instructions

UAM and UCM Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.19. The customer may describe the following: Touchscreen gestures are difficult, or require a long push to register.

S2108000158

Service Bulletin/Repair Instructions

Unable To Program Replacement RFH Module. Negative Response 0x33 When Attempting To Run RFH Replacement Procedure

75567

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

75490

Service Bulletin/Repair Instructions

CAMSHAFT - INTAKE

75227

Service Bulletin/Repair Instructions

MUFFLER AND TAILPIPE ? EXHAUST

2400821

Service Bulletin/Repair Instructions

Preventative A/C Recycling/Charging Station Contamination

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

75446

Service Bulletin/Repair Instructions

GLASS - SUNROOF

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

75267

Service Bulletin/Repair Instructions

TUBE - TURBO WATER FEED

S2108000106RevA

Service Bulletin/Repair Instructions

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled

S2108000098RevB

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2124000007RevA

Service Bulletin/Repair Instructions

A/C Does Not Cool Properly (Rev. A reference missed on final)

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000130

Service Bulletin/Repair Instructions

Bubbles Or Delamination On The Radio Display

S2108000119

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000010 Rev.

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

OD21T001

Service Bulletin/Repair Instructions

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

9004377

Service Bulletin/Repair Instructions

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 1st to 2nd - Upshifting from 2nd to 3rd Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

S2108000098

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000098 Rev.

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

08-080-21

Service Bulletin/Repair Instructions

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12. Customers may experience the following: Full Connectivity feature is missing.

0808021

Service Bulletin/Repair Instructions

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12. Customers may experience the following: Full Connectivity feature is missing.

S2108000106

Service Bulletin/Repair Instructions

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature Disabled

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

14-001-21

Service Bulletin/Repair Instructions

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

1400121

Service Bulletin/Repair Instructions

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

08-050-21 REV. A

Service Bulletin/Repair Instructions

UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2. The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.

0805021

Service Bulletin/Repair Instructions

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

08-050-21

Service Bulletin/Repair Instructions

08-044-21

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

0804421

Service Bulletin/Repair Instructions

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

S2108000058

Service Bulletin/Repair Instructions

Right Front Turn Signal Bulb Does Not Illuminate DTC B163E-15 Front Right Turn Lamp Control-Circuit Short To Battery Or Open

S2108000059

Service Bulletin/Repair Instructions

RKE Fobik Cannot Be Linked To Memory

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2108000034 Rev.

Service Bulletin/Repair Instructions

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

S2108000034RevA

Service Bulletin/Repair Instructions

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

S2108000034

Service Bulletin/Repair Instructions

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval

24-001-21 REV. A

Service Bulletin/Repair Instructions

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines for leaks and replacing any line that?s leaking. The customer may describe the following: The air conditioning is inoperable.

24-001-21

Service Bulletin/Repair Instructions

S2008000031 Rev.

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

08-001-21

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Updates - AN-M4MCA-18-20201205 Refer to China Joint Venture (JV) released document AN-M4MCA-18-20201205, for details on this service action.

S2008000176

Service Bulletin/Repair Instructions

Heated Seats Only Work On High, Ignition Must Be Cycled Off, Then On, To Resolve

18-097-20 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

1809720

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

18-097-20

Service Bulletin/Repair Instructions

9004177

Service Bulletin/Repair Instructions

BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.