S2609000011
Service Bulletin/Repair Instructions
MIL-On and/or Engine Oil Leak
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
S2609000011
MIL-On and/or Engine Oil Leak
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
09-022-26
Not applicable to vehicles built for US market. Right Engine Insulator Noise **Customers may comment on the following:** SYMPTOM: ● Metallic clicking noises when when moving the vehicle forward and reverse. **This bulletin involves replacing the right engine insulator.**
9100363 Rev 3
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.
08-323-26
Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
09-018-26
Not applicable to vehicles built for US market. Cylinder Head Screw Not Specific Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P1212 - Engine Oil Temperature High - RPM Limited. Customers may also experience the following: ● Engine overheating. This bulletin involves replacing the cylinder head to block bolts and head gasket.
113823
WIRING - HEADLAMP TO DASH
08-306-26
Not applicable to vehicles built for US market. Generic Key Fobs Shipped with Vehicle Customers may comment on the following: SYMPTOM: ● Key FOBs are not specific to vehicle (during the delivery the customer was informed that they will need to return to dealer to change the key FOBs). This bulletin involves replacing and programing both FOBs.
S268A000016
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
07-005-26
Not applicable to vehicles built for US market. M1 H1 Coolant Leak Customers may comment on one or more of the following: SYMPTOM: ● Possible overheat light on instrument cluster. ● Coolant leak from hose that contacts exhaust heat shield. This bulletin involves replacing an engine coolant hose.
113449
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
113450
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
113325
RESISTOR - BLOWER MOTOR
14-002-26 REV. A
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power.
14-008-26
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power. This bulletin involves diagnosing and possibly replacing the high-pressure fuel pump and the high-pressure tube.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112639
THROTTLE BODY – NONE
112640
THROTTLE BODY – NONE
21-042-26 REV. A
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112979
CAMERA - REAR VIEW
112980
CAMERA - REAR VIEW
112842
BOLT - HEX FLANGE HEAD
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112848
SWITCH - STEERING WHEEL & SWITCH - SPEED CONTROL
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
09-011-26
Not applicable to vehicles built for US market. ENGINE – 1.5 GSE T4 MHEV - Malfunction Indication Light (MIL) P0016 Customers must experience a MIL illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0016 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 1. Check the trouble codes in the Engine Control Unit (ECU). Apply this document if the trouble code as mentioned is set (P0016). Fix Engine Timing and replace the cam-to-cam guide rail (“snubber”)
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000043
POWER STEERING SYSTEM HOT - PERFORMANCE MAY BE LIMITED Message And Or C2210-00 EPS ECU Overtemperature.
21-042-26
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
12D Combo REV2
Emissions Recall 12D - Transmission Control Module Software - Dealer Notification (Revison 2)
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
21-040-26
Not applicable to vehicles built for US market. Clutch Actuator Cylinder Motor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2787-00 Clutch 1 Temperature Too High. ● P28C7-00 Clutch A Motor Phase U-V-W Performance. ● P27F3-00 Clutch 2 Temperature Too High. ● P28D5-00 Clutch B Motor Phase U-V-W Circuit Performance. Customers may experience the following: ● Transmission warning light on or odd gears unavailable or even gears unavailable or reverse gear unavailable In case of a reported and ascertained fault, check and replace the worn/damaged components, if necessary, according to the Operating Cycle below.
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-204-26
Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
08-181-26
Flash: Heating, Ventilation And Cooling (HVAC) Module Updates Customers may experience the following: ● A/C only blows cold air when set to full cold setting. This bulletin involves reprogramming the HVAC module with the latest software.
S2308000034 REV.B
No Wireless Charging Or Slow Wireless Charging
S2523000003 REV.A
Door Latch, Handle And Ajar Additional Service Information.
08-156-26
Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control (ACC) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the ACC with the latest available software.
08-160-26
Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
08-075-26 REV. A
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
9004338 Rev 1
Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
9004338
Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
12D COMBO Rev1
Emissions Recall 12D - Transmission Control Module Software - Dealer Notification (Revison 1)
19-002-26
Not applicable to vehicles built for US market. Tie Rod End Making Noise Customers may comment on the following: SYMPTOM: ● Front end noise when turning the steering wheel. This bulletin involves inspecting and possibly replacing the tie rod ends(s).
14-002-26
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● **Unstable idle.** ● The engine is running rough. ● Partial loss of engine power. statement, LOPs, Repair Procedure, new Market Applicability Note, special tools, Consumable Table, Reading Defects (DTC) section and Injection System Cleaning Procedure. Revisions not highlighted with asterisks include removal of an engine Sales Code and build date. REPAIR SUMMARY: **This bulletin involves diagnosing and possibly cleaning the fuel injection system with an approved product and/or replacing the high-pressure fuel pump and the high-pressure tube.**
14-003-26
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P1336-00 - Multiple Cylinder Misfire. ● P1337-00 - Cylinder 1 Misfire. ● P1338-00 - Cylinder 2 Misfire. ● P1339-00 - Cylinder 3 Misfire. ● P1340-00 - Cylinder 4 Misfire.** ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. , Diagnostic section, Repair Procedure, additional Claims Data Note, Special Tool and Reading Defects and Cleaning Procedure Of
09-005-26
Not applicable to vehicles built for US market. Methanol In Fuel - Diagnostic Trouble Code (DTC) P0171 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0171-00 - System Too Lean (Bank 1). Customers can also experience one or more of the following: ● Engine misfire. ● Rough engine idle. ● Difficulty starting engine. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
09-004-26
Not applicable to vehicles built for US market. Water In Fuel - Diagnostic Trouble Code (DTC) P0169 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0169 - Incorrect Fuel Composition. Customers can also experience one or more of the following: ● Rough running engine (jerking). ● Unstable engine idle. ● Performance loss. ● Abnormal or excess engine noise. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
SPEAKER - NONE
110604
SPEAKER - NONE
12D COMBO
Emissions Recall 12D - Transmission Control Module Software - Dealer Notification
9100776
Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.
08-078-26
Not applicable to vehicles built for US market. Flash: Radio USB Update to R62.00.23 Customers may experience one or more of the following: SYMPTOM: ● Red stripes on the radio display. This bulletin involves inspecting radio software level and if the software level is below R45.00.06, updating it with a USB to R45.00.06 first and then a second update to R62.00.23.
08-075-26
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2623000007
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
9100591 Rev 1
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
18-018-26
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2002 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component Or System Operation Obstructed Or Blocked. Customers may also comment on the following: ● Oil change service light comes on at 15,000km (9,321 Miles). The actual maintenance interval for the Australian market is 20,000km (12,427 Miles). ● "DEF Low Refill Soon" message will appear in the Instrument Panel Cluster (IPC). ● Engine power output is lower than expected when applying the throttle. ● Engine not starting. ● Battery not charging. ● "Engine Oil Temperature High" message in the Instrument Panel Cluster (IPC). ● "Stop/Start Not Ready / Driver Seatbelt Unbuckled" message in the IPC Fig. 1. ● Vehicle will go to limp-in mode and will not go beyond 100 kmh (62 mph) speed.** ,
S2308000120 REV.F
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2308000120 REV.E
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2408000114 REV.B
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
08-006-26
Adaptive Cruise Control (ACC) Radar Vertical Misalignment Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). NOTE: This message can appear on extreme windy conditions at speeds of 97 kph (60 mph) to 113 kph (70 mph). **This bulletin involves installing two washers to the Adaptive Cruise Control (ACC) radar bracket behind the front fascia.
109230
LATCH - LIFTGATE
14-009-25 REV. D
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
14-009-25 REV. C
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
23-045-25
Not applicable to vehicles built for US market. Rear Doors Misaligned Customers may comment on the following: ● Rear doors misaligned with the fixed windows. This bulletin involves adjusting the rear door strikers.
S258A000024
Clock or Date Is Not Accurate In Radio
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100736
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2508000104
Blindspot, Automatic High Beams, Forward Collision Warning and Lane Management Inoperative
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
08-387-25
Not applicable to vehicles built for US market. Alternator Decoupler Pulley Failure Customers may experience one or more of the following: ● The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. ● Vehicle will not start due to a depleted battery. ● Battery symbol displayed in the Instrument Panel Cluster (IPC). ● Noise head from the alternator. This bulletin involves replacing the alternator pulley, belt and cap.
9100717
TAIL PIPE W/MUFFLER - EXHAUST If you are looking to replace the 57008903AB: TAIL PIPE W/MUFFLER - EXHAUST PIPE and 57008681AC: EXHAUST - RESONATOR of 2024 2025 MP GMET4 2.0L: Cold Start Exhaust BSR / Popping / Tapping Noise issue, please refer to this SOL S2511000002
S2308000034 REV.A
No Wireless Charging Or Slow Wireless Charging
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
14-009-25 REV. B
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
9100723
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
S2508000102
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
08-364-25
Not applicable to vehicles built for US market. Collision Warning And Lane Keep Assist Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B178F-15 - Turn Signal Switch-circuit Short To Battery Or Open. ● B1051-15 - Column Switch Module Turnlights - Circuit Short To Battery Or Open. Customers may also comment on the following: ● The collision warning light and lane-keeping light Fig. 1 illuminate on the Instrument Panel Cluster (IPC) when the steering wheel is turned. NOTE: There are no other abnormal behaviors in the vehicle due to this concer This bulletin involves replacing the signal lever assembly.
11-003-25
Not applicable to vehicles built for US market. Catalytic Converter Replacement Warranty Extension XY1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2002-00 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component Or System Operation Obstructed Or Blocked. Customers may also comment on the following: ● The vehicle is in limp mode and will not exceed 100 kph (62 mph) speed. NOTE: The Customer Symptoms listed apply to the India market only. This bulletin involves replacing the catalytic converter. This bulletin involves reprogramming the Powertrain Control Module (PCM), Transmission Control Module (TCM) and the AHCP also known as Power Inverter Module (PIM), with the latest available software.
13495
Not applicable to vehicles built for US market. (XY1) Catalytic Converter - Select 2023 - 2025 Jeep Meridian (H6) and 2023 - 2025 Jeep Compass (M6)
S2523000042 REV.A
Forward Collision Warning (FCW) Indicator On The Cluster.
08-217-25 REV. A
Not applicable to vehicles Alternator Pulley Cap Failure Customer may comment on one or more of the following: NOTE: **There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Battery Symbol. ● Service Transmission. ● Check Diesel Exhaust Fluid (DEF) System. ● Anti-Lock Brake System (ABS) Service Required. ● Service Park Brake. ● Engfine Stop/Start (ESS) Unavailable "Service Battery".
09-028-25
Not applicable to vehicles built for US market. Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. ● P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P1189-00 - Inlet Air Pressure Sensor Circuit Low. ● P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.
08-337-25
Radio USB Update to R47.03.26 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** ● B15A1-00 - Media Port 1 Connection. ● B15A2-00 - Media Port 2 Connection. ● B15A3-00 - Media Port 3 Connection. ● B15A4-00 - Media Port 4 Connection. The customer may also describe one of more of the following: ● Tune knob does not move the scroll bar in Device Manager’s phone setting menu. ● Tune knob does not move the scroll bar in the Apps Drawer. ● Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ● Head Unit (HU) switches from SXM® to wireless without user’s input. ● Home screen Loading Data indefinitely after profile switch. ● Device List shows empty although there are devices connected. ● Unable to pair phone. ● Fuel consumption menu in radio not available. ● Radio and / or SXM® presets being lost. ● Auto button on climate control screen not present. ● When Voice Recognition button is pressed on radio, wrong message is displayed. ● Bluetooth Pairings instead of connect Apple Carplay® or Android Auto® device. ● Wifi hotspot password always shows "null". Can’t use feature. ● Wifi hotspot name not recognized on customers cellular device. ● Language selection on radio can’t be saved after selecting. ● Wrong date format displayed using Korean language. ● Radio display is blank (rear view camera still operable). ● Radio touchscreen inoperative. ● Zoom In/Out button inoperative for rear view camera (rear view camera still operable). ● Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. ● Irregular chime frequency. ● Time format does not change from military to 12-hour format. ● ABC Jump Keyboard will not display. ● FOTA unable to receive software update due to head unit not checking into the server although it is being driven everyday. ● Pressing mute hard key while on phone call does not mute microphone. ● Adjust clock settings shortcut in home screen does not navigate you to the right screen. ● SXM® radio stuck on current channel, no audio and cannot navigate to other channels using soft keys or knob. This bulletin involves inspecting the software level and updating the software to: R47.03.26.
21-040-25
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
S2524000011
Customer Indicates Air Conditioning Only Blows Cold On MAX AC.
107215
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
107349
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100669
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-026-25
Not applicable to vehicles built for US market. Spark Plug Melting Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 -00 - Random/Multiple Cylinder - Misfire Detected. ● P0301 -00 - Cylinder 1 - Misfire Detected. ● P0302 -00 - Cylinder 2 - Misfire Detected. ● P0303 -00 - Cylinder 3 - Misfire Detected. ● P0304 -00 - Cylinder 4 - Misfire Detected. ● P1336 -00 - Combustion misfiring (impact on catalytic converter) : Cylinder undetermined. ● P1337 - Combustion misfiring (impact on catalytic converter) : Cylinder 1. ● P1338 - Combustion misfiring (impact on catalytic converter) : Cylinder 2. ● P1339 - Combustion misfiring (impact on catalytic converter) : Cylinder 3. ● P1340 - Combustion misfiring (impact on catalytic converter) : Cylinder 4. Customers may also experience one or more of the following: ● Engine makes a loud metallic knocking noise at idle. ● Difficulty starting. ● Rough and noisy idle This bulletin involves inspecting for DTCs, inspecting for engine leaks and/or damage, and replacing the spark plugs.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
09-023-25
Not applicable to vehicles built for US market. Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ● Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active) This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2509000008
Customer Indicates Reduced Power And Malfunction Indication Light (MIL) on. Possible DTC’s P2453, P2455, P2461.
08-236-25
Not applicable to vehicles built for US market. Daytime Running Lamps (DRL) Inoperative Customers may experience the following: ● DRL are inoperative only after the Body Control Module (BCM) has been flash updated or replaced.
S258A000017
Door speaker Inoperative or No Sound
105770
PROP - LIFTGATE
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
18-061-25
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ● Low speed stall or engine delay following a long engine idle time in hot ambient temperatures with the engine running on regular unleaded fuel. If the engine were to stall, the engine can immediately be restarted with an ignition cycle This bulletin involves reprogramming the PCM with the latest available software.
S2422000001 REV.D
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-220-25
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
09-018-25
Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.
08-217-25
NOTE: Does not apply to vehicles built for US Market. Alternator Pulley Cap Failure Customer may comment on one or more of the following: ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs): ● Battery Symbol. ● Service Transmission. ● Check DEF System. ● ABS Service Required. ● Service Park Brake. ● Stop/Start Unavailable "Service Battery". This bulletin involves inspecting the alternator pulley cap and, if found to be missing, replacing the alternator pulley or the alternator assembly.
9100628
Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order regular "68" part number for New unsold units only.
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
S2208000138 REV.B
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
08-200-25
ACC/FCW Unavailable, Service Required Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This can happen on extreme windy conditions at speeds of 97 kph (60 mph) to 113 kph (70 mph) This bulletin involves applying dampening material to the front fascia.
S2523000022 REV.B
C14A4-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module (ACC).
105590
Warranty Newsletter – Volume 11, Issue 6
105591
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
18-028-25
Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P006C-MAP - Turbocharger Inlet Air Pressure Correlation.
9100599
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
9100591
Universal Garage Door Opener: Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL:S2508000039
S2508000039
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2308000120 REV.D
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2408000114 REV.A
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
S2523000042
Forward Collision Warning (FCW) Off Indicator Illuminated On Instrument Cluster With No Diagnostic Trouble Code (DTC)
14-009-25 REV. A
Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
S2308000120 REV.C
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2523000028
Diagnostic Trouble Codes (DTCs) P060A, P0919, P0914, P1C73. Park Position Not Recognized. No Crank.
S2523000022 REV.A
C14A4-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module (ACC).
07-001-25
Various Models - Auxiliary Water Pump Blocked - MIL Li Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2601-00 - Electric Coolant Pump Control Circuit Performance/Stuck Off. his bulletin involves replacing the auxiliary coolant pump and the pump inlet pipe
104558
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Newsletter – Volume 11, Issue 4
08-110-25
Guidelines For Correct Coordinated Reflash Management here are no Customer Symptoms for this Information Only TSB
14-009-25
Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
S2408000015 REV.D
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
08-068-25
Plant Mode Activated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C170C-00 - PBC (Event PBC Factory Mode). ● C1436-86 - Electric Parking Brake System Fail. ● C10D0 - Electronic Park Brake System Failure. Customers may experience one or more of the following: ● Vehicle does not accelerate properly. ● Anti-Lock Brakes System (ABS) warning light on. This bulletin involves replacing the ABS Modul 11015872 20250324 08-068-25 20250324 Service Bulletin/Repair Instructions JEEP COMPASS 2025 SERVICE BRAKES Park Brake Plant Mode Activated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C170C-00 - PBC (Event PBC Factory Mode). ● C1436-86 - Electric Parking Brake System Fail. ● C10D0 - Electronic Park Brake System Failure. Customers may experience one or more of the following: ● Vehicle does not accelerate properly. ● Anti-Lock Brakes System (ABS) warning light on. This bulletin involves replacing the ABS Modul
09-005-25
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times.
S2523000017
Interior Rear View Mirror Appears Loose Or Shakes.
08-062-25
Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● The rear seat belt buzzer stays on after the passenger leaves the vehicle.
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
103290
VALVE - FUEL VAPOR
S2108000015 REV.J
Uconnect Box Require Service Message
08-039-25
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S228A000005 REV.E
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
102934
THROTTLE BODY
14-001-25
High pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite ● P0088 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite ● P0089 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho Customers may also comment on one or more of the following: ● The engine is running rough. ● Partial loss of engine power. This bulletin involves replacing the high pressure fuel pump.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102937
PUMP - TRANSMISSION OIL
08-015-25
Steering Wheel Push Button Breakage Customers may comment on the following: ● One or more of the frontward steering wheel switch buttons are broken, or are inoperable.
10-001-25
Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a rear seat belt that does not retract or is locked.
S2523000003
Door Latch, Handle And Ajar Additional Service Information.
08-005-25
USB update to U35.18 for UUN radio This bulletin involves inspecting and if required, updating the radio software level to U35.18. Depending on the radio’s current software level the radio may need a one, two or three step USB update. The customer may describe the following: ● Uconnect Navigation Traffic Sign Recognition (TSR) stuck on Miles Per Hour, (MPH) no Kilometers Per Hour (KMH).
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-258-24
Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.
9100363 Rev1
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed oring for a leak. The o-ring is serviced separately
102365
Warranty Newsletter – Volume 10, Issue 11
102366
FCA Caribbean Warranty Newsletter – Volume 10, Issue 11
21-057-24
Power Transfer Unit (PTU) Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C2270-77 - Power Transfer Unit PTU Electronic Disconnect Actuator EDA Sensor - Commanded Position Not Reachable. ● C2290-92 - EDA Motor Free Running - Performance Or Incorrect Operation. ● C2280-92 - Eda Current - Performance Or Incorrect Operation. ● C2240-92 - Etm Motor Free Running - Performance Or Incorrect Operation. ● C2120-13 - Motor 2 - Circuit Open. ● C2120-14 - Motor 2 - Circuit Short To Ground. ● C2120-15 - Motor 2 - Circuit Short To Battery. This bulletin involves possibly replacing the PTU, shift actuator and wire harness.
08-251-24 REV. A
Noise From Steering Wheel While Turning Customers may comment on the following: ● Noise when turning the steering wheel. This bulletin involves inspecting the steering wheel operation for a noise while turning and, if noisy, repositioning the steering wheel wire harness.
08-251-24
Noise From Steering Wheel While Turning Customers may comment on the following: ● Noise when turning the steering wheel. This bulletin involves inspecting the steering wheel operation for a noise while turning and, if noisy, repositioning the steering wheel wire harness.
08-127-24 REV. A
Flash: Driver Assistant System Module (DASM) Updates The customer may comment on the following: ● **The forward collision warning (FCW) system seems overly sensitive, braking and warning the driver well before they believe it is needed.** **This bulletin involves reprogramming of the DASM to software R13**.
08-244-24
UHN/UPN Radio Enhancement To Software Level T27.52 Customers may experience one or more of the following: ● Speed limit sign on Instrument Panel Cluster (IPC) is showing incorrect speed. ● Touch freeze/disassociated center stack display off. ● Car Play/Android Auto wireless disconnection at toll gates. This bulletin involves updating the radio software level to T27.52.
09-021-24
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure
101687
LABEL - AIR CONDITIONING SYSTEM
101688
TUBE ASSY - FUEL
S2408000117
Turtle Icon Warning Lamp is Displayed on Cluster, No Electric Vehicle Operation or Reverse
S2422000001 REV.C
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
S2408000003 REV.A
“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'
101371
Warranty Operations Newsletter – Volume 10, Issue 10
101372
FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
08-180-24 REV. A
Multiple Systems Repair Bundle Campaign Customers may experience one or more of the following: ● Sunvisor lamp does not function. ● Air Conditioning is not cooling. ● No sound from the radio when in navigation mode. This bulletin involves performing multiple inspections based on the listed Customer Symptoms and possibly performing the associated Repair Procedure Operations.
S2408000113
Malfunction Indicator Lamp (MIL) on, Stop Start Inoperative, Electronic Throttle Control (ETC) Lamp Flashes
08-219-24
Rear Windshield Wipers Operate Continuously Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U1046-00 - LIN 4 Bus. ● U0140-00 - Lost Communication With Body Control Module. ● U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. Customers may also comment on one or more of the following: ● Rear windshield wipers will continue to operate after the windshield wiper switch is turned to OFF. ● Electronic Vehicle Information Center (EVIC) is flashing. ● The front windows may not operate. CAUSE: Body Control Module (BCM) water intrusion This bulletin involves inspecting the BCM for water intrusion, replacing the BCM if needed, and replacing and rerouting a washer hose assembly.
18-076-24
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P2002 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component Or System Operation Obstructed Or Blocked.** ● Oil change service light comes on at 15,000km (9,321 Miles). The actual maintenance interval for the Australian market is 20,000km (12,427 Miles). ● "DEF Low Refill Soon" message will appear in the Instrument Panel Cluster (IPC). ● Engine power output is lower than expected when applying the throttle. **Customers may also comment on the following: ● Vehicle will go to limp-in mode.** This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
S2423000024 REV.B
Door Ajar Light On With Door(s) Closed.
09-014-24 REV. A
Crank Gear Flange Dislocation Customers may experience one or more of the following: ● Vehicle does not start due to crank gear flanged dislocated. ● Abnormal noise from the engine compartment. ● Noise from the timing cover area. This bulletin involves inspecting the timing belt position and possibly replacing the timing belt **and tensioner assemblies**.
S2408000100 REV.A
Remote Keyless Entry (RKE) Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key Not Detected message, Tire Pressure Warning Lamp On
08-207-24
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ● Forward Facing Camera Module (FFCM) Forward Collision Warning (FCW) Light On (No Diagnostic Trouble Codes (DTCs)). This bulletin involves updating the IPC with the latest available software.
S2423000042
Snap Noise From Manual Front Seat While Adjusting Or Moving Seat Track.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
100209
Warranty Newsletter Volume 10 Issue 8_ID
S2408000097
Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically
100203
WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8
9100407REV1
Universal garage door opener Before replacing the Universal Garage Door (UGDO), please follow these steps: 1. Press 1 and 3 button (outside buttons) in the same time. 2. Keep them pushed for approximately 20 seconds until de LED starts to flash rapidly (Warning: If you keep pressing the HOMELINK passed the 20s, the UGDO will be blocked). (Do not repeat this steps to program the other two buttons) HomeLink feedback is located above the HomeLink button 2. An LED light will illuminate to indicate programming status
100039
LINE - RECIRCULATION
99986
RECEIVER - HUB
9100407
Universal garage door opener Before replacing the Universal Garage Door (UGDO), please follow these steps: 1. Press 1 and 3 button (outside buttons) in the same time. 2. Keep them pushed for approximately 20 seconds until de LED starts to flash rapidly (Warning: If you keep pressing the HOMELINK passed the 20s, the UGDO will be blocked). (Do not repeat this steps to program the other two buttons) HomeLink feedback is located above the HomeLink button 2. An LED light will illuminate to indicate programming status
08-182-24
Tail Lamp Condensation Customers may experience one or more of the following: ● Foggy appearance in body side tail lamp (M6 & H6). ● Foggy appearance in exterior lamp bar (H6). This bulletin involves inspecting and possibly replacing the body side tail lamp and/or the exterior lamp bar.
08-180-24
Multiple Systems Repair Bundle Campaign Customers may experience one or more of the following: ● Sunvisor lamp does not function. ● Air Conditioning is not cooling. ● No sound from the radio when in navigation mode. This bulletin involves performing multiple inspections based on the listed Customer Symptoms and possibly performing the associated Repair Procedure Operations.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
08-176-24
Plant Mode Activated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C170C-00 - PBC (Event PBC Factory Mode). ● C1436-86 - Electric Parking Brake System Fail. ● C10D0 - Electronic Park Brake System Failure. Customers may experience one or more of the following: ● Vehicle does not accelerate properly. ● Anti-Lock Brakes System (ABS) warning light on. This bulletin involves replacing the ABS Module.
18-066-24
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1D3E - Central De Controle De Injeção (ECM) - Monitoramento Interno 1 - Falha Interna No Sistema. ● P1D40 - Central De Controle De Injeção (ECM) - Monitoramento Interno 3 - Falha Eletrônica Interna.
08-172-24
Radio USB Update to R47.03.26 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● B15A1-00 - Media Port 1 Connection. ● B15A2-00 - Media Port 2 Connection. ● B15A3-00 - Media Port 3 Connection. ● B15A4-00 - Media Port 4 Connection. The customer may also describe one of more of the following: ● **Tune knob does not move the scroll bar in Device Manager’s phone setting menu. ● Tune knob does not move the scroll bar in the Apps Drawer. ● Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ● Head Unit (HU) switches from SXM® to wireless without user’s input. ● Home screen Loading Data indefinitely after profile switch. ● Device List shows empty although there are devices connected. ● Unable to pair phone. ● Fuel consumption menu in radio not available. ● Radio and / or SXM® presets being lost. ** ● Auto button on climate control screen not present. ● When Voice Recognition button is pressed on radio, wrong message is displayed. ● Bluetooth Pairings instead of connect Apple Carplay® or Android Auto® device. ● Wifi hotspot password always shows "null". Can’t use feature. ● Wifi hotspot name not recognized on customers cellular device. ● Language selection on radio can’t be saved after selecting. ● Wrong date format displayed using Korean language. ● Radio display is blank (rear view camera still operable). ● Radio touchscreen inoperative. ● Zoom In/Out button inoperative for rear view camera (rear view camera still operable). ● Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. ● Irregular chime frequency. ● Time format does not change from military to 12-hour format. ● ABC Jump Keyboard will not display. ● FOTA unable to receive software update due to head unit not checking into the server although it is being driven everyday. ● Pressing mute hard key while on phone call does not mute microphone. ● Adjust clock settings shortcut in home screen does not navigate you to the right screen. ● SXM® radio stuck on current channel, no audio and cannot navigate to other channels using soft keys or knob. This bulletin involves inspecting the software level and updating the software to: R47.03.26.
08-173-24
Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46.
9100398
SWITCH Power Window Before replacing the master window switch (Driver door window switch), please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Review window switch internal resistors, and make sure it matches the continuity chart found on service info of the switch. (649 +/- 7 Ohms when pushing UP, 2519 +/- 25 Ohms when pushing down) If an issue is found with the internal resistor or on the physical parts of the switch, please replace the switch.
08-165-24 REV. A
Flash: Hybrid Control Module (HCP), Auxiliary Hybrid Control Module/Power Inverter Module (PIM) Flash Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0C74 - Motor Electronics Coolant Pump "B" Control Performance. This bulletin involves reprogramming the HCP and AHCP (also known as the PIM) with the latest available software.
9100394
oil pump - electric Please confirm that the connector for the transmission electric oil pump is fully latched in place prior to proceeding with the remaining diagnostic steps. If the DTC U0287 duplicates after securing the electric oil pump connector, please replace the electric oil pump.
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
99405
PUMP - TRANSMISSION OIL
08-165-24
Flash: Hybrid Control Module (HCP), Auxiliary Hybrid Control Module/Power Inverter Module (PIM) Flash Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0C74 - Motor Electronics Coolant Pump "B" Control Performance. This bulletin involves reprogramming the Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
08-166-24
Flash: Central Vision Processing Module (CVPM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B2286-00 - Calibration Not Learned - Lost Calibration. ● B223B-00 - Vehicle Configuration Mismatch. Customers may also comment on the following: ● Top-down camera view is blank when camera view is selected in the radio menu. ● Odometer is flashing. ● No backup camera gridlines when vehicle transmission is in reverse Fig. 1. This bulletin involves updating the CVPM with the latest available software.
S2408000077
Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
9100363
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately.
S2408000015 REV.C
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
9100361
CLOCKSPRING Steering Column Control Module Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
08-153-24
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2408000066
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
08-148-24
Steering Wheel Push Button Breakage Customers may comment on the following: ● One or more of the frontward steering wheel switch buttons are broken, or are inoperable. This bulletin involves inspecting all the frontward steering wheel switch buttons and possibly replacing one, or both switch banks.
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
97891
MOTOR - WINDSHIELD WIPER
S2308000120 REV.B
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
08-139-24
Flash: Instrument Panel Cluster (IPC) Updates IPC alert logic to fasten the back seat belt modify. This bulletin provides information regarding the latest software for the IPC and performing the IPC reprogramming.
S228A000005 REV.D
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
18-053-24
Flash: Powertrain Control Module (PCM) Updates Customers may comment on one or more of the following: ● Vehicle not starting. ● Battery not charging. ● "Engine Oil Temperature High" message in the Instrument Panel Cluster (IPC). ● "Stop/Start Not Ready / Driver Seatbelt Unbuckled" message in the IPC Fig. 1. This bulletin involves reprogramming the PCM with the latest available software.
S2423000024 REV.A
Door Ajar Light On With Door(s) Closed.
9100338REV1
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
08-127-24
Flash: Driver Assistant System Module (DASM) Updates The customer may comment on the following: ● Brakes may intermittently apply unexpectedly together with Instrument Panel Cluster (IPC) warnings. This bulletin involves reprogramming of the DASM with the latest available software.
24-002-24
Air Conditioning Not Blowing Cold or is Inoperative The customer or technician may describe or find one or more of the following: ● A/C system provides insufficient cabin cooling. ● Low A/C system pressure. ● Lack or loss of refrigerant in the A/C system. This bulletin involves performing an inspection and possibly replacing A/C lines.
09-014-24
Crank Gear Flange Dislocation Customers may experience one or more of the following: ● Vehicle does not start due to crank gear flanged dislocated. ● Abnormal noise from the engine compartment. ● Noise from the timing cover area. This bulletin involves inspecting the timing belt position and possibly replacing the timing belt assembly.
S2308000151 REV. A
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
S238A000026 REV.A
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S2408000015 REV.B
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
2100924
Flash: Transmission Control Module (TCM) Updates No symptom for the customer. Product upgrade for TCM internal software improvements. This bulletin provides information regarding the latest software for the TCM and performing the TCM reprogramming.
0802424
Body Control Module (BCM) Updates Customers may comment on the following: ? The auto power-folding mirrors are inoperative (do not fold) after closing the vehicle doors. This bulletin involves reprogramming the BCM with the latest available software.
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
1000124
Seat Belt Height Adjuster Customers may experience the seat belt position adjuster will not adjust to the maximum height position. This bulletin involves checking the driver and passenger side seat belt height adjuster for proper range and, if needed, replacing the upper B-Pillar trim panel.
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
1700124
Rear Wheel Bearing Noise The customer may notice the following: ? Rear wheel bearing noise on the right side while driving the vehicle. This bulletin involves replacing the right rear wheel bearing.
S2308000151
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
S238A000058
Radio Navigation Displays Message ?No Maps Available?
1806923
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. **The customer may also experience the following: ? A/C auto stops in 4WD Terrain and Traction Modes.** This bulletin involves reprogramming the PCM with the latest available software.
2103023
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0883-00-TCM Power Input Signal High. This bulletin involves reprogramming the TCM with the latest available software.
0825523
Transfer Case Shift Motor Wire Harness Connector Not Secured
S2308000128
Day Night Mode Illumination on the Instrument Panel Cluster (IPC) and/or Radio Switches Frequently Under Low Lighting Conditions
0824123A
Flash: Brake System Control Module (BSCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.
0806523
Radio USB Software Update to T25.48 The customer may describe one or more of the following: ? Voice Recognition (VR) inoperative. ? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect ?Vehicle in Motion? HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ? Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android Auto? and CarPlay® inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? WiFi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin involves inspecting the software level and updating the software to T25.48.
0824523
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
S2314000001
Long crank time, no start, loss of power, engine shut off, message in cluster for ?Limited Performance Fuel Service?
2401323
Air Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? A/C will not function. ? A/C is not blowing cold. This bulletin involves performing an inspection on and possibly replacing the evaporator.
S238A000055
Audio Muted During A CarPlay Or Android Auto Phone Call
9100264
PSU Oil Pump Assy
S2308000096
CEL (Check Engine Lamp) Illuminated, Service 4wd Message
1810623
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? P0087 - Fuel Rail Pressure Too Low - Bank 1. ? P0088 - Fuel Rail Pressure Too High - Bank 1. This bulletin involves reprogramming the PCM with the latest available software.
0900822
Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
0500723
Incorrect Brake Pipe Customers may experience: ? Degradation of brake performance. Inspect and, if necessary, replace the left front rigid brake pipe.
1000223
Seat Belt Height Adjuster Customers may experience the seat belt position adjuster will not adjust to the maximum height position. This bulletin involves checking the driver and passenger side seat belt height adjuster for proper range and, if needed, replacing the upper B-Pillar trim panel.
2310723
Model Badge Name On Door Detachment Customer may experience one or more of the following: ? Nameplate badge on front doors (left and right) not properly affixed. ? Possible detachment. This bulletin involves inspecting the nameplate badges (left and right) for proper adherence and replacing the badge(s), if necessary.
S238A000026
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S238A000049
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
0902023
Right Engine Insulator Noise Customers may experience the following: ? Metallic clicking noises when when moving the vehicle forward and reverse This bulletin involves inspecting and if needed replacing the right engine insulator.
S238A000047
Humming Noise Through Speakers While Vehicle Is Off
0822523
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Autofold mirrors inoperative This bulletin involves reprogramming the BCM module with the latest available software.
S2308000120
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
9100213
Battery Transmitter Key fob inop, low fob battery Do not replace the keyfob battery, replace entire keyfob Dealer should return the Keyfob and the low battery for analysis.
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2208000011
Wireless Qi Charger Not Charging
2401223
Defroster Grill Deformation Customers may comment on one or more of the following: ? Defroster grill is coming loose and popping up from the corner area - both left and right hand side. ? Defroster grill is not flush with the instrument panel. This bulletin involves inspecting the defroster grill for deformation and possibly replacing as needed
S2308000111
Electronic Vehicle Information Center (EVIC) Will Display ?ACC/FCW Unavailable Service Required? with the Forward Collision Warning Lamp on
0820823
Radio Over The Air Update from R45.03.00 to R47.03.26. Software Version The customer may experience one or more of the following: ? Tune knob does not move the scroll bar in Device Manager?s phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXMT to wireless without user?s input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXMT presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched September 22, 2023.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
0901423
Cylinder Head Screw Not Specific Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P1212 - Engine Oil Temperature High - RPM Limited. Customers may also experience the following: ? Engine overheating. This bulletin involves inspecting and if necessary replacing the cylinder head-to-block fasteners.
1900323
Steering Wheel Off-Center Customers may experience the steering wheel is off-center. This bulletin involves re-centering the steering wheel.
2400623
A/C Diagnostic LOP Change
S238A000043
SiriusXM (SXM) Advertisements Pop Up On Radio
S2008000031
Low Charging Voltage Displayed On Cluster
S2308000105
Service Lane Departure and Service Highway Assist Warning Lamps Displayed on Cluster, Adaptive Cruise Control Inoperative
S238A000037
Radio Resets Intermittently After A Screech Or Buzz Sound
0804223
Forward Facing Camera Module (FFCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C008E-00 - ECU Internal Performance.** ? B1006-49 HALF (Haptic Lane Feedback) - Internal Electronic Failure. Customer may also comment on one or more of the following: ? Assistant alert light on the Instrument Panel Cluster (IPC). ? Automatic headlight warning light on the IPC. ? ?Automatic head lamps not available? message on the IPC. ? ?Forward Collision Alert (FCW) not available? message on the IPC. 3? ?Lane assist not available?message on the IPC. This bulletin involves replacing the FFCM if required.
0901623
Incorrect Coolant Mix (Low Temp System) Rising temperature gauge with dash warning light and possible engine overheating cluster message. This bulletin involves draining the low temp coolant system and filling with new coolant.
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0900623
Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
9100186
Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
S238A000034
USB Hub In-Operable
81A
Customer Satisfaction Notification 81A - Radio Features
9100160
Power wndow switch passenger
S2319000006
C221F Electric Power Steering (EPS) ECU Not Initialized. EPS Warning Lamp. U0429 PCM Implausible Data Received From Steering Control Module.
2306723A
Roof Molding Roof molding has become loose or missing. This bulletin involves inspecting for missing or loose roof molding and if needed replacing missing roof molding and tightening loose retainers.
0814123
Transmission Harness Wiring Rubbing Against PCM Sharp Edge Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0882 - Transmission Control Module (TCM) Power Input Signal Low. ? P0883 - TCM Power Input Signal High. ? P0983 - Shift Solenoid 4 Control Circuit High. ? P0707 - Transmission Range Sensor A Circuit Low. Customers may also comment on the following: ? Transmission in limp-home mode. This bulletin involves installing foil tape and possibly repairing a wiring harness.
0814323
Radio Over The Air S26.17 Updating to T25.48 Software Version ? Unable to exit FamCam. ? EV pages inoperable. ? Ambient lights setting inoperable. ? Radio reset. ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit EV pages. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched June 26, 2023.
2306723
Roof Molding Roof molding has become loose or missing. This bulletin involves inspecting for missing or loose roof molding and if needed replacing missing roof molding and tightening loose retainers.
1806923A
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation- the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available software.
S2308000068
Front Inverter Outlet and Rear Center Console Power
0700723
Water Quality When Mixed With Engine Coolant
0812623
Climate Control not Working from Radio Touchscreen Climate control not working from radio touchscreen. NOTE: Climate control functions with manual control knobs. This bulletin involves replacing the Heating, Ventilation, and Air Conditioning (HVAC).
9100153A
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
2305623
Front Door Panel Noise When Closing Customers may comment on the following: ? Front door panel noise when closing front door(s). This bulletin involves inspecting for noise and possibly tightening the mounting screw on the door panel(s).
2305423
Paint Peeling on Front Bumper The customers may complain about paint peeling on the front bumper on vehicles with polar white color paint. This bulletin involves repainting the area of the front bumper that is peeling.
S2323000021
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
0812023
Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination. Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.
1805623
PCM Software
0811223
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
9100142
Mirror
S2321000003
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0882 ? TCM Power Input Signal Low, or P0883 ? TCM Power Input Signal High, set.
9100097
3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement
S2223000063
Ambient Temperature Sensor Servicing.
S2308000050
Forward Collision Warning Off Message While Driving in Certain Weather Conditions
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0809623
Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.
Newsletter
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
0700123
Coolant Leak Possible overheat light on instrument cluster. Coolant leak from hose that contacts exhaust heat shield. This bulletin involves repositioning or possibly replacing an engine coolant hose that may contact the exhaust manifold heat shield.
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
S2108000015
Uconnect Box Require Service Message
2100623
Loss of Forward Gear in Transmission Transmission has no forward gear. This bulletin involves replacing the automatic transmission.
1801423A
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? Unable to read data information from the OBDII connector when using a scan tool. This bulletin involves reprogramming the PCM with the latest available software.
1801423a
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? Unable to read data information from the OBDII connector when using a scan tool. This bulletin involves reprogramming the PCM with the latest available software.
89083
Warranty Bulletin D-23-05 Fast Feedback Program - 8F30 8-speed Transmission, Torque Converter, Valvebody, Oil Pump, TCM and Wiring - 2023 Jeep Compass (MP)
9100123
COMPRESSOR Air Conditioning For concerns of AC Compressor or Receiver Drier noise, contact FCA Redacted Contact prior to repairs. If no response in 15 minutes, proceed with the repair.
S2308000014
Anti-lock Brake System (ABS) Warning Lamp on
0804123
Generic Key Fobs Shipped with Vehicle Key FOBs are not specific to vehicle (during the delivery the customer was informed that they will need to return to dealer to change the key FOBs). This bulletin involves replacing and programing both FOBs.
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
1801423
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? Unable to read data information from the OBDII connector when using a scan tool. This bulletin involves reprogramming the PCM with the latest available software.
S2208000147
Vehicle Does Not Respond. wiTech Has Limited Or No Communication With The Vehicle. U0001-00 For CAN C Bus
S2208000196
Speed Sensitive Auto Door Locks Do Not Lock, Vehicle Does Not Have a Menu Option to Enable the Feature in The Radio or Cluster
S228A000005 Rev.
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100103
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
SENSOR Intrusion Module
9100105
Seal, Sunroof
87147
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.