S2609000011
Service Bulletin/Repair Instructions
MIL-On and/or Engine Oil Leak
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
S2609000011
MIL-On and/or Engine Oil Leak
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
OTHERDOC_180
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selction
09-010-26 REV. B
Not applicable to vehicles built for US market. Oil Leak Through The Rear Crankshaft Oil Seal (Flywheel Side) Customers may comment on the following: ● Oil Pressure warning light illuminates. ● Engine oil is leaking onto the floor beneath the vehicle This bulletin involves inspecting for oil leaks and if necessary replacing the rear crankshaft oil seal (flywheel side)
9100886
Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***
08-314-26
Headlamp And Dash Wiring Not Secure Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10D0 - Electronic Park Brake System Failure. ● C10EA - 01 Left Park Brake Actuator - General Electrical Failure. ● C10D0 - 4B Electronic Park Brake Module - Over Temperature. ● C10D0 - 92 Electronic Park Brake Module-Performance or Incorrect Operation. ● C10D0 - 9A Electronic Park Brake Module-Component or System Operating Conditions. ● C2222 - 68 Improper Power Down-Event Information. ● U2006 - 64 EPB Status - Signal Plausibility Failure. NOTE: The above DTCs will only occur when there has been wire damage. Repair the damage following published repair methods. Submit repair claims following standard Warranty repair methods. Customers may also experience one or more of the following: ● 'Service Electric Park Brake' message on in Instrument Panel Cluster (IPC). ● Multiple warning lamps on. ● Vehicle does not start. This bulletin involves inspecting and possibly rerouting and securing a wiring harness.
09-021-26
Not applicable to vehicles built for US market. Noisy Timing Chain Tensioner Customers may experience the following: SYMPTOM: ● A metallic knocking noise coming from the timing chain area during engine operation. This bulletin involves replacing the timing chain tensioner.
114282
***Recall Completion Prior to Sale of Vehicle***
114283
***Recall Completion Prior to Sale of Vehicle***
08-323-26
Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
08-324-26
Not applicable to vehicles built for US market. Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC) in the ABS module: ● C120E-29 - Vacuum Sensor Failure - Invalid Signal. Customers must also comment on one or more of the following: ● Lower brake pedal sensation. ● Vibration from the brake pedal. This bulletin involves reprogramming the ABS module with the latest available software.
23-030-26
Not applicable to vehicles built for US market. Alignment Gap And Flush Customers may comment on the following: SYMPTOM: ● Misalignment of play and profile in the frontal region (hood, fender and bumper) and between side doors. This bulletin involves inspecting for an alignment issue with the hood, fenders and/or doors and aligning as necessary.
21-059-26
Not applicable to vehicles built for US market. Gear Changing Issue The customer must describe the following: SYMPTOM: ● Poor driveability/shifting when changing from sixth to seventh gear.
08-287-26 REV. A
Not applicable to vehicles built for US market. R1H Radio USB Update to U41.17 Customers may experience one or more of the following: SYMPTOM: ● The Embedded Navigation application does not recognize voice commands in Spanish. ● The infotainment system intermittently reboots automatically. NOTE: Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to U41.17.
S268A000016
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
09-015-26
Not applicable to vehicles built for US market. Whistle Noise From Engine Area Customers may comment on the following: SYMPTOM: ● Whistle noise from engine compartment.
21-058-26
Transmission Oil Pump - Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination, and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1. Customers must also comment on one or more of the following: ● The Engine Stop/Start (ESS) is disabled. ● “Service Transmission” message is displayed on the Instrument Panel Cluster (IPC). This bulletin involves replacement of the Transmission Electric Oil Pump and reprogramming the TCM with the latest available software
08-287-26
Not applicable to vehicles built for US market. R1H Radio USB Update to U41.17 Customers may experience one or more of the following: SYMPTOM: ● The Embedded Navigation application does not recognize voice commands in Spanish. ● The infotainment system intermittently reboots automatically. NOTE: Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to U41.17.
08-281-26
Not applicable to vehicles built for US market. Engine Will Not Start If Fault Code P0AA1-09 Is Present Customers may experience the following: ● The engine will not start with display of the message "Electric drive system fault" in the Instrument Panel Cluster (IPC) - if fault code P0AA1-09 is present.
09-010-26 REV. A
Not applicable to vehicles built for US market. Oil Leak Through The Rear Crankshaft Oil Seal (Flywheel Side) Customers may comment on the following: SYMPTOM: ● Oil Pressure warning light illuminates. ● Engine oil is leaking onto the floor beneath the vehicle. This bulletin involves inspecting for oil leaks and if necessary replacing the rear crankshaft oil seal (flywheel side).
14-009-26 REV. A
Not applicable to vehicles built for US market. Difficulty Fueling Fuel Tank Customers may experience the following: SYMPTOM: ● Difficulty fueling the vehicle. This bulletin involves inspecting the fuel tank inflow control valve and possibly the fuel tank.
23-028-26
Not applicable to vehicles built for US market. Front Passenger Seat Customers may comment on the following: SYMPTOM: ● Front passenger side seat heating is not working. This bulletin involves adding felt inside the foam pad of the front passenger seat.
14-009-26
Not applicable to vehicles built for US market. Difficulty Fueling Fuel Tank Customers may experience the following: SYMPTOM: ● Difficulty fueling the vehicle. This bulletin involves inspecting the fuel tank inflow control valve and possibly the fuel tank.
113449
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
113450
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
113325
RESISTOR - BLOWER MOTOR
14-002-26 REV. A
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power.
14-008-26
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power. This bulletin involves diagnosing and possibly replacing the high-pressure fuel pump and the high-pressure tube.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112639
THROTTLE BODY – NONE
112640
THROTTLE BODY – NONE
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112979
CAMERA - REAR VIEW
112980
CAMERA - REAR VIEW
S2623000041 REV.A
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112842
BOLT - HEX FLANGE HEAD
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112848
SWITCH - STEERING WHEEL & SWITCH - SPEED CONTROL
02-006-26
Not applicable to vehicles built for US market. Front Or Rear Shock Absorber Noise Customers may experience the following: ● A squeaking, squealing or whistle noise coming from the front or rear shock absorbers when driving over uneven surfaces This bulletin involves inspecting and possibly replacing one or more, front or rear shock absorbers.
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
21-050-26
Not applicable to vehicles built for US market. Vehicle Will Not Start With Display Of The Message "Electric Traction System Fault" Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0BD8-11 - Drive Motor Inverter Temperature Sensor "D" Circuit Low. ● P0A78-01 - Drive Motor "A" Inverter Performance. ● P0AEF-11 - Drive Motor Inverter Temperature Sensor "A" Circuit Low. ● P10D3-41 - High Level Driving Power Transistor Of The Inverter Of The Electric Traction Machine - General Checksum Failure (Electric Machine Management ECU). Customers may also comment on one or more of the following: ● Vehicle does not start. ● "Electric Traction System Fault" message displayed in the Instrument Panel Cluster (IPC) This bulletin involves checking for DTCs and possibly replacing the traction electric machine inverter on the hybrid dual‑clutch automated manual transmission.
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000043
POWER STEERING SYSTEM HOT - PERFORMANCE MAY BE LIMITED Message And Or C2210-00 EPS ECU Overtemperature.
21-045-26
Not applicable to vehicles built for US market. Whining Noise From The Transmission Whining noise from the transmission
21-046-26
Not applicable to vehicles built for US market. Time To Change From Reverse Gear To Drive Gear Excessive Customers may experience the following: ● Perceived shift delay between Reverse and Drive This bulletin provides information regarding perceived excessive time to shift between different driving gears.
21-047-26
Not applicable to vehicles built for US market. Significant Engine Braking The customer must describe the following: ● Significant engine braking when letting off the accelerator.
21-048-26
Not applicable to vehicles built for US market. No Switching To Electric Mode The customer must describe the following: ● Vehicle not switching to electric mode.
18-056-26
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0176 - Falha na calibração do sensor de etanol. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
08-227-26
Not applicable to vehicles built for US market. Direct Voltage Transformer ECU Fault Code P0606-48 Technicians may experience the following: ● Fault code P0606-48 in the direct voltage transformer ECU.
14-005-26
Not applicable to vehicles built for US market. Difficulty Fueling Fuel Tank Customers may experience the following: ● Difficulty fueling the vehicle. This bulletin involves inspecting the fuel tank inflow control valve and possibly the fuel tank.
21-043-26
Not applicable to vehicles built for US market. Knocking Noise From The Gearbox Customers may comment on the following: ● Knocking noise from the gearbox heard with the engine speed at idle or fast idle, when parking, in forward or reverse gear with a vehicle speed below 15 km/h (9 mph).
09-010-26
Not applicable to vehicles built for US market. Oil Leak Through The Rear Crankshaft Oil Seal (Flywheel Side) Customers may comment on the following: ● Oil Pressure warning light illuminates. ● Engine oil is leaking onto the floor beneath the vehicle. This bulletin involves inspecting for oil leaks and if necessary replacing the rear crankshaft oil seal (flywheel side).
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
21-036-26
Not applicable to vehicles built for US market. Flash: Transmission Control Module (TCM) Updates Customers may comment on the following: ● Possible undershoot during a 5-4 gear downshift while braking This bulletin involves inspecting and possibly reprogramming the TCM with the latest available software
23-013-26
Not applicable to vehicles built for US market. B Pillar Applique Rubber Molding Peeling Off Customers may comment on the following: ● Both rear door B Pillar applique rubber moldings are loose Fig. 1. This bulletin involves replacing both rear door B Pillar appliques.
08-179-26
Flash: Heating, Ventilation And Cooling (HVAC) Module Updates Customers may experience the following: ● A/C only blows cold air when set to full cold setting This bulletin involves reprogramming the HVAC module with the latest software.
S2308000034 REV.B
No Wireless Charging Or Slow Wireless Charging
S2523000003 REV.A
Door Latch, Handle And Ajar Additional Service Information.
08-153-26
Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control (ACC) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the ACC with the latest available software.
08-158-26
Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
08-075-26 REV. A
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
08-145-26
Not applicable to vehicles built for US market. Corner Radar Dynamic Alignment Calibration Issue Technicians must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? B2EF9-78 - Alignment Of The Corner Radar
08-115-26 REV. A
Not applicable to vehicles built for US market. Coolant Temperature Sensor Malfunction Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0115-00 - Engine Coolant Temperature Plausibility Check. Customers may also experience the following: ● Engine overheating warning lamp indicator is illuminated on the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly replacing the ECT sensor.
08-134-26
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
18-044-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2623000014
Warning pop-ups on instrument cluster for "Lane Keeping Assistance" and/or "Lane Positioning Assist" and/or “Blind Spot Monitoring System” functions with a steering wheel angle sensor fault (U053B 81, B2EF8 9E, U1205 81), present in several ECUs.
110939
TRANSMISSION - WITH TORQUE CONVERTER
110940
TRANSMISSION - WITH TORQUE CONVERTER
14-002-26
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● **Unstable idle.** ● The engine is running rough. ● Partial loss of engine power. statement, LOPs, Repair Procedure, new Market Applicability Note, special tools, Consumable Table, Reading Defects (DTC) section and Injection System Cleaning Procedure. Revisions not highlighted with asterisks include removal of an engine Sales Code and build date. REPAIR SUMMARY: **This bulletin involves diagnosing and possibly cleaning the fuel injection system with an approved product and/or replacing the high-pressure fuel pump and the high-pressure tube.**
14-003-26
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P1336-00 - Multiple Cylinder Misfire. ● P1337-00 - Cylinder 1 Misfire. ● P1338-00 - Cylinder 2 Misfire. ● P1339-00 - Cylinder 3 Misfire. ● P1340-00 - Cylinder 4 Misfire.** ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. , Diagnostic section, Repair Procedure, additional Claims Data Note, Special Tool and Reading Defects and Cleaning Procedure Of
09-005-26
Not applicable to vehicles built for US market. Methanol In Fuel - Diagnostic Trouble Code (DTC) P0171 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0171-00 - System Too Lean (Bank 1). Customers can also experience one or more of the following: ● Engine misfire. ● Rough engine idle. ● Difficulty starting engine. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
09-004-26
Not applicable to vehicles built for US market. Water In Fuel - Diagnostic Trouble Code (DTC) P0169 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0169 - Incorrect Fuel Composition. Customers can also experience one or more of the following: ● Rough running engine (jerking). ● Unstable engine idle. ● Performance loss. ● Abnormal or excess engine noise. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
02-003-26
Front Shock Absorber Noise Customers may experience the following: SYMPTOM: ● A squeaking, squealing or whistle noise coming from the front shock absorbers while driving on uneven surfaces. This bulletin involves inspecting and possibly replacing the one or both front shock absorbers.
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
SPEAKER - NONE
110604
SPEAKER - NONE
9100776
Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.
08-075-26
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2623000007
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2607000003
GMET4 DOHC Water Pump Coolant Leak Inspection
S2608000003
Passenger Power Window Does Not Operate From the Drivers Master Window Switch
18-018-26
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2002 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component Or System Operation Obstructed Or Blocked. Customers may also comment on the following: ● Oil change service light comes on at 15,000km (9,321 Miles). The actual maintenance interval for the Australian market is 20,000km (12,427 Miles). ● "DEF Low Refill Soon" message will appear in the Instrument Panel Cluster (IPC). ● Engine power output is lower than expected when applying the throttle. ● Engine not starting. ● Battery not charging. ● "Engine Oil Temperature High" message in the Instrument Panel Cluster (IPC). ● "Stop/Start Not Ready / Driver Seatbelt Unbuckled" message in the IPC Fig. 1. ● Vehicle will go to limp-in mode and will not go beyond 100 kmh (62 mph) speed.** ,
08-048-26
Not applicable to vehicles built for US market. Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: SYMPTOM: ● Vehicle does not start due to a depleted battery. This bulletin involves inspecting and possibly reprogramming the DTCM with the latest available software.
S2308000120 REV.F
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2623000005
Washer Fluid Warning On Cluster. Fluid Reservoir Is Full.
08-012-26
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2308000120 REV.E
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109230
LATCH - LIFTGATE
23-001-26
All-Weather Protection Package Customers may comment on the following: ● Vehicles are being delivered without all-weather floor mats and cargo trays This bulletin involves inspecting and possibly supplying the customer's vehicle with the MOPAR Basic All Weather Package
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S258A000024
Clock or Date Is Not Accurate In Radio
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100736
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2508000104
Blindspot, Automatic High Beams, Forward Collision Warning and Lane Management Inoperative
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
9100717
TAIL PIPE W/MUFFLER - EXHAUST If you are looking to replace the 57008903AB: TAIL PIPE W/MUFFLER - EXHAUST PIPE and 57008681AC: EXHAUST - RESONATOR of 2024 2025 MP GMET4 2.0L: Cold Start Exhaust BSR / Popping / Tapping Noise issue, please refer to this SOL S2511000002
07-004-25
Not applicable to vehicles built for US market. Engine Coolant Leak Through Water Pump Cover Customers may experience the following: ● Coolant is leaking This bulletin involves inspecting and, if necessary, replacing the water pump cover.
S2308000034 REV.A
No Wireless Charging Or Slow Wireless Charging
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
9100723
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
S2508000102
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S2508000040 REV.A
Low Fuel Light On or Reads Empty After Filling Tank
08-364-25
Not applicable to vehicles built for US market. Collision Warning And Lane Keep Assist Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B178F-15 - Turn Signal Switch-circuit Short To Battery Or Open. ● B1051-15 - Column Switch Module Turnlights - Circuit Short To Battery Or Open. Customers may also comment on the following: ● The collision warning light and lane-keeping light Fig. 1 illuminate on the Instrument Panel Cluster (IPC) when the steering wheel is turned. NOTE: There are no other abnormal behaviors in the vehicle due to this concer This bulletin involves replacing the signal lever assembly.
08-218-25 REV. D
Not applicable to vehicles built for US market. Turn Signal Lever Does Not Cancel Customers may comment on the following: ● Turn signal lever does not return or cancel. This bulletin involves inspecting the turn signal lever and possibly replacing it.
08-275-25 REV. B
Not applicable to vehicles built for US market. Brake Warning Lamp On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1215-86 - Brake Light Switch - Signal Invalid. Customers may comment on one or more of the following: ● "ABS" warning displays on the Instrument Panel Cluster (IPC). ● Excessive force required when depressing the brake pedal when trying to start the engine This bulletin involves inspecting the brake pedal switch pressure and possibly performing a reseating of the brake pedal switch
09-028-25
Not applicable to vehicles built for US market. Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. ● P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P1189-00 - Inlet Air Pressure Sensor Circuit Low. ● P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.
08-218-25 REV. C
Not applicable to vehicles built for US market. Turn Signal Lever Does Not Cancel Customers may comment on the following: ● Turn signal lever does not return or cancel This bulletin involves inspecting the turn signal lever and possibly replacing it.
08-275-25 REV. A
Not applicable to vehicles built for US market. Brake Warning Lamp On Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● C1215-86 - Brake Light Switch - Signal Invalid. Customers may comment on one or more of the following: ● "ABS" warning displays on the Instrument Panel Cluster (IPC). ● Excessive force required when depressing the brake pedal when trying to start the engine. This bulletin involves inspecting the brake pedal switch pressure and possibly performing a reseating of the brake pedal switch
24-003-25 REV. A
Not applicable to vehicles built for US market. Low Efficiency Air Conditioning The customer may comment on the following: ● Air conditioning provides insufficient cabin cooling. This bulletin involves performing an inspection and possibly replacing the evaporator piping to intermediate connection.
18-084-25
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0032-00 - Comando Do Aquecedor De Sonda Lambda Pré-catalisador - Circuito Alto. ● P0133-00 - Sonda Lambda Pré-catalisador - Resposta Lenta. ● P0171-00 - Sonda Lambda Pré-catalisador - Mistura Pobre. Customers may comment on one or more of the following: ● Engine power loss. ● Engine acceleration cuts out at times This bulletin involves possibly replacing the upstream oxygen sensor and reprogramming the PCM with the latest available software
OTHERDOC_140
Radio Over The Air Update from 47.03.26 to 47.03.29 R1L Software Version (FOTA) Customers may experience one or more of the following: - Broken Telematic client connection. Customers are not able to connect to the broadcast servers nor able to enroll in AOTA features (connectivity Apps)
08-218-25 REV. B
Not applicable to vehicles built for US market. Turn Signal Lever Does Not Cancel Customers may comment on the following: ● Turn signal lever does not return or cancel. This bulletin involves inspecting the turn signal lever and possibly replacing it.
18-044-25 REV. B
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates ustomers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0032-00 - Comando Do Aquecedor De Sonda Lambda Pré-catalisador - Circuito Alto. ● P0133-00 - Sonda Lambda Pré-catalisador - Resposta Lenta. ● P0171-00 - Sonda Lambda Pré-catalisador - Mistura Pobre. Customers may comment on one or more of the following: ● Engine power loss. ● Engine acceleration cuts out at times. This bulletin involves possibly replacing the upstream oxygen sensor and reprogramming the PCM with the latest available software.
107215
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
107349
CLOCKSPRING - STEERING COLUMN CONTROL MODULE
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
24-003-25
Not applicable to vehicles built for US market. Low Efficiency Air Conditioning The customer may comment on the following: ● Air conditioning provides insufficient cabin cooling. This bulletin involves performing an inspection and possibly replacing the evaporator piping to intermediate connection.
08-275-25
Not applicable to vehicles built for US market. Brake Warning Lamp On Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● C1215-86 - Brake Light Switch - Signal Invalid. Customers may comment on one or more of the following: ● "ABS" warning displays on the Instrument Panel Cluster (IPC). ● Excessive force required when depressing the brake pedal when trying to start the engine This bulletin involves inspecting the brake pedal switch pressure and possibly performing a reseating of the brake pedal switch
09-024-25
Not applicable to vehicles built for US market. Rear Main Crankshaft Oil Seal Leak Customers may comment on the following: ● **Oil Pressure warning light illuminates.** ● Engine oil leak. This bulletin involves inspecting for oil leaks and if necessary replacing the rear main crankshaft oil seal.
9100649
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100652
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
08-218-25 REV. A
Not applicable to vehicles built for US market. Turn Signal Lever Does Not Cancel Customers may comment on the following: ● Turn signal lever does not return or cancel. This bulletin involves inspecting the turn signal lever and possibly replacing it.
105770
PROP - LIFTGATE
08-218-25
Not applicable to vehicles built for US market. Turn Signal Lever Does Not Cancel Customers may comment on the following: ● Turn signal lever does not return or cancel. This bulletin involves inspecting the turn signal lever and possibly replacing it.
18-044-25 REV. A
NOTE: Does not apply to vehicles built for US Market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0032-00 - Comando Do Aquecedor De Sonda Lambda Pré-catalisador - Circuito Alto. ● P0133-00 - Sonda Lambda Pré-catalisador - Resposta Lenta. ● P0171-00 - Sonda Lambda Pré-catalisador - Mistura Pobre. Customers may comment on one or more of the following: ● Engine power loss. ● Engine acceleration cuts out at times. This bulletin involves possibly replacing the upstream oxygen sensor and reprogramming the PCM with the latest available software.
18-044-25
NOTE: Not applicable to vehicles built for US Market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0032-00 - Comando Do Aquecedor De Sonda Lambda Pré-catalisador - Circuito Alto. ● P0133-00 - Sonda Lambda Pré-catalisador - Resposta Lenta. ● P0171-00 - Sonda Lambda Pré-catalisador - Mistura Pobre. Customers may comment on one or more of the following: ● Engine power loss. ● Engine acceleration cuts out at times. This bulletin involves reprogramming the PCM with the latest available software and possibly replacing the upstream oxygen sensor. This bulletin involves reprogramming the PCM with the latest available software and possibly replacing the upstream oxygen sensor.
9100620
MP EPB SERVICE BRAKE MESSAGE ON THE CLUSTER AND LED LIGHT ON If any of the following DTCs come as ACTIVE: C10ED-00 Electronic Park Brake Switch LED- C10CD-01 Electronic Park Brake Switch-General Electrical Failure 1. Confirm customer's concern 2. If the DTCs come as STORED, clear them prior to performing any service steps. If the DTCs come as ACTIVE 3. Check that the battery connectors are properly seated as well as the ground connector. 4. Try disconnecting the battery for 5min to reset the module. 5. If the issue with the EPB is still present and there are ACTIVE DTCs, check for any loose connection at the Park Brake Switch or Brake System Module BEFORE replacing the Switch. If after disconnecting the switch and the module, any DTC goes from ACTIVE to STORE, clear them and do not replace the switch. 6. If after following steps 1 to 5 the Park brake switch is not working, replace the switch. Note: If there is any other DTC are present, review Brake System Module BEFORE replacing the switch. C10EA-00 Left Park Brake Actuator- C10EC-00 Park Brak Actuator Correlation C10EB-00-RIGHT PARK BRAKE ACTUATOR
07-002-25 REV. B
Engine Coolant Leak From Thermostatic Valve Gasket Customers may experience the following: ● Coolant is leaking at the thermostatic valve This bulletin involves inspecting and, if necessary, replacing the thermostatic valve gasket
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.