9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
114044
D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
114045
ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
16C Combo Rev3
EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL and cargo lamp indicator function are swapped. (JL) vehicles: CEL/MIL will not turn on. The CEL/MIL in and of itself will not affect emissions. However, if there was an emission issue that would require illumination of the CEL/MIL, the customer would not be alerted. The vehicle would be non-compliant to the OBD II regulation.
113270
CORE – HEATER
113271
CORE – HEATER
112862
MOTOR - BLOWER WITH WHEEL
112863
MOTOR - BLOWER WITH WHEEL
112842
BOLT - HEX FLANGE HEAD
112856
HEATER - ELECTRIC COOLANT
112857
HEATER - ELECTRIC COOLANT
S2609000009
Check Engine Light (CEL) Illuminated with Diagnostic Trouble Code (DTC) P0106 Manifold Absolute Pressure Sensor Performance Setting In The Powertrain Control Module (PCM)
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
111760
MOTOR AND LINKAGE - WINDSHIELD WIPER
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
S2623000018
Wind Noise From Hard Top Freedom Panels Near Rear View Mirror While Driving.
18-044-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
16C Combo REV2
Emissions Recall 16C - Check Engine/Malfunction Indicator Lamp - Dealer Notification (Revision 2)
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
110607
LAMP - TAIL
110610
LAMP - TAIL
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110399
HANDLE - INSIDE RELEASE
110400
HANDLE - INSIDE RELEASE
S2621000003
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
31-001-26 REV.A
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
110462
D-25-15 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110469
ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110429
Warranty Newsletter – Volume 12, Issue 2
110431
FCA Caribbean Warranty Newsletter – Volume 12, Issue 2
18-006-26 REV.A
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P08A6 - Gear Lever Position Sensor System – Multiple Sensor Correlation (Manual Transmission Only). ● P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation. ● P0300 - Multiple Cylinder Misfire. ● P152E - Engine Hood Switch 2 Circuit High. ● P0032 - O2 Sensor 1/1 Heater Circuit High. ● P0038 - O2 Sensor 1/2 Heater Circuit High. ● P0052 - O2 Sensor 2/1 Heater Circuit High. ● P0058 - O2 Sensor 2/2 Heater Circuit High. ● P0132 - O2 Sensor 1/1 Circuit High. ● P0138 - O2 Sensor 1/2 Circuit High. ● P0152 - O2 Sensor 2/1 Circuit High. ● P0158 - O2 Sensor 2/2 Circuit High. ● P2100 - Electronic Throttle Control Motor Circuit Customers may also comment on one or more of the following: ● "Service Transmission” message on in the Instrument Panel Cluster (IPC) due to clutch slip detection (Manual Transmission Only). NOTE: Customers might experience wheel spin or slippage and the PCM could interpreted the wheel spin or slippage as slipping the clutch too much and to avoid clutch damage, the customer may see the message in the IPC. ● Vehicle is in limp home mode. ● Spark knock/detonation sound from the engine at idle. Other software enhancements included: ● Engine oil pump in high pressure mode with cold engine oil to improve valvetrain component reliability. This bulletin involves reprogramming the PCM with the latest available software.
31-001-26
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
16C Combo REV1
EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp Reference: 16C
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100756
DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
18-006-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P08A6 – Gear Lever Position Sensor System – Multiple Sensor Correlation (Manual Transmission Only). ● P152F – Engine Hood Switch 2 / Engine Hood Switch 1 Correlation.** ● P0300 - Multiple Cylinder Misfire. ● P152E - Engine Hood Switch 2 Circuit High. ● P0032 - O2 Sensor 1/1 Heater Circuit High. ● P0038 - O2 Sensor 1/2 Heater Circuit High ● P0052 - O2 Sensor 2/1 Heater Circuit High ● P0058 - O2 Sensor 2/2 Heater Circuit High. ● P0132 - O2 Sensor 1/1 Circuit High. ● P0138 - O2 Sensor 1/2 Circuit High. ● P0152 - O2 Sensor 2/1 Circuit High. ● P0158 - O2 Sensor 2/2 Circuit High ● P2100 - Electronic Throttle Control Motor Circuit Customers may also comment on one or more of the following: ● **"Service Transmission” message on in the Instrument Panel Cluster (IPC) due to clutch slip detection (Manual Transmission Only). NOTE: Customers might experience wheel spin or slippage and the PCM could interpreted the wheel spin or slippage as slipping the clutch too much and to avoid clutch damage, the customer may see the message in the IPC. ● Vehicle is in limp home mode.** ● Spark knock/detonation sound from the engine at idle. **Other software enhancements included: ● Engine oil pump in high pressure mode with cold engine oil to improve valvetrain component reliability.** This bulletin involves reprogramming the PCM with the latest available software.
9004281
Before replacing bluetooth speaker for not charging or battery is dead, please refer to SOL #S248A000019 - Jeep Bluetooth Speaker Does Not Charge
109281
CENTER STACK – NONE
109223
BEZEL - INSTRUMENT PANEL
109224
DOOR - PASSENGER AIR BAG
16C Combo
Check Engine/Malfunction Indicator Lamp 16C
9100736
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
108544
SWITCH - POWER WINDOW
108655
D-25-15 Rev. A Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
108657
ID-25-11 Rev. A Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
S1805000006 REV.B
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S2509000009
Engine Oil Leak
105646
MODULE - STEERING CONTROL & COLUMN
9100670
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2218000003 REV.B
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
107418
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
106352
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2509000001 REV.B
Engine Rattle Noise
S2422000001 REV.D
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
105648
MODULE - ENGINE CONTROLLER
9100627
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
21-009-25 REV. C
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2208000138 REV.B
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
14-010-25 REV. C
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as diesel fuel filters. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris.
9100614
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
09-015-25
Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming from the engine upon acceleration. This bulletin involves cleaning the piston heads and cylinder head combustion chambers to resolve a spark knock condition being caused by oil intrusion through the PCV system.
14-010-25 REV. B
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
9100605
Shim - felt GIM # NUSENGCHR24018991: JL JT sun visor center support BSR. Add felt shim 68736674AA - 43MM OD x 10mm ID x 1mm thick.
14-010-25 REV. A
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri
104966
BEZEL & INDICATOR- GEAR SHIFT INDICATOR
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-011-25
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2323000002 REV.A
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
105038
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
105039
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
9100498 Rev 3
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100534 Rev 1
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
9100570
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
9100491 Rev 1
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
9100547
Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
104558
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Newsletter – Volume 11, Issue 4
21-009-25 REV. B
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2523000024
Rear Defogger Solder Terminals Detached.
103524
TANK - FUEL
S2509000004
Misfire DTCs, Rough Idle, Valvetrain Noise
S2523000010 REV.A
Exterior Rear View Mirror Stained And Will Not Clean.
S2523000015 REV.A
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
9100534
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100390 Rev 1
D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100471
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
103986
D-23-04 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
103987
ID-23-03 Rev. I 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S2509000002
Engine Noise
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
S2523000015
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
9100498 REV 1
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2108000015 REV.J
Uconnect Box Require Service Message
S2523000010
Exterior Rear View Mirror Stained And Will Not Clean.
S2509000001
Engine Rattle Noise
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2323000004 REV.A
Defogger Is Not Working. Terminal Detached From The Glass.
S2008000084 REV.C
Cluster Warning Lamp is on, Service 4WD Message
S228A000005 REV.E
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
S2521000001
Clutch Overheat, And/Or Service Transmission Illuminated. Diagnostic Trouble Code (DTC) P08A6 – Gear Lever Position Sensor System – Multiple Sensor Correlation, Set Only In 4Low.
103262
HINGE - DOOR
21-009-25 REV.A
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102384
EVAPORATOR - AIR CONDITIONING
9100470
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule. If the Filter is restricted or blocked then replace the part.
9100491
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
21-009-25
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
23-060-24
B-Pillar Water Leak When Vehicle Is Parked On A Hill Customers may experience one or more of the following: ● The vehicle will leak water from the top of the B-pillar when the vehicle is parked on a downward incline. ● Water on door trim or carpet. ● Water drips down the inside door and panel This bulletin includes performing a water test and possibly adding foam pads to both Freedom Panels.
101792
FILTER - AIR
101816
FILTER - AIR
21-039-24 REV. H
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch
S248A000019
Jeep Bluetooth Speaker Does Not Charge
102300
Warranty Bulletin D-23-04 Rev. G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
102315
Warranty Bulletin ID-23-03 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S2323000074 REV.A
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S2423000050
Buzz Squeak Rattle (BSR) From Speaker Sound Bar At High Volume Level.
101684
COVER KIT - HOOD
101285
DAMPER - NONE
S2422000001 REV.C
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
21-039-24 REV. G
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2423000045
Heated Steering Wheel Inoperative And Or Not Hot Enough.
101137
Warranty Bulletin D-23-04 Rev. F 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
101140
FCA Caribbean Warranty Bulletin ID-23-03 Rev. G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
21-039-24 REV. F
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
21-039-24 REV. E
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
100774
SWITCH - HEADLAMP
100875
Warranty Bulletin D-23--04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
100876
FCA Caribbean Warranty Bulletin ID-23-03 Rev. F 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
97802
SWITCH - HEADLAMP
21-039-24 REV. D
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2422000002
Low Tire Pressure. Tire Valve Stem And Tire Pressure Monitor (TPM) Sensor Service.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
21-039-24 REV. C
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2123000046 REV.B
Click Noise From Front End While Driving And Or Turning.
99659
WHEEL - STEEL
21-039-24 REV. B
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
99885
WARRANTY BULLETIN D-23-04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. D)
99887
FCA Caribbean Warranty Bulletin ID-23-03 Rev. E adds 2024 model year vehicles and updates the Collision Service Bulletin number
S2403000002
Griding/Gear Clash From Transfer Case When Going Into 4WD, Above 5 mph (8 kph).
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
99500
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
9100390 Rev1
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
S2421000001
No Reverse And/Or Forward Gear After D-Clutch Repair.
9100390
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
18-060-24
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2463 - Particulate Filter Restriction - Soot Accumulation Bank 1. (EE Market Only)** ● P016F - Closed Loop Fuel Pressure Control At Limit - Pressure Too Low. ● P025C - Fuel Pump Module Control Circuit Low. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P0305-00 - Cylinder 5 Misfire. ● P0403-00 - EGR Control Circuit Open (Disabled Fault). ● P208B - Reductant Pump 1 Control Performance. ● P04DB - Crankcase Ventilation System Disconnected. ● P040F - EGR Temperature Sensor A-B Correlation. ● P225D - Nox Sensor 1/1 Performance - Signal Stuck Low. ● P0088 - Fuel Rail Pressure Too High. ● P0404 - EGR “A” Control Circuit Range/Performance. ● P20C6 - Reductant Heater 4 Control Circuit Performance. ● P0524 - Low oil pressure (during start up in cold ambient temps). ● P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. ● P02E8-00 - Diesel Intake Air Flow Position Sensor Circuit Low. ● P20FB-00 - Reductant Pump 2 Control Performance. ● P065A-00 - Generator System Performance. Customers may experience one or more of the following: ● Slow acceleration. ● Reduced vehicle speed & torque in high and 4 low. ● Poor cold idle stability. ● Poor idle quality with AC on. ● Excessive engine speed oscillations at tachometer red-line. ● Following a long key-on situation, poor cold start and idle stability. ● Cold hard start/extended crank. ● Block heater not providing a proper cold start and stable idle. ● High idle speeds at altitude when remote start is active. ● The cruise control and speed limited set speed doesn’t match the speedometer. It could be up to 2.5 kph (1.5 mph) difference. Other Software enhancements: ● Low speed engine idle improvements. ● Improved engine restart performance and torque response during low fuel level and/or hot ambient conditions. ● Corrects instances of vehicles restarting once SRC Inducement is active, and the mileage countdown has expired. ● Reduce engine delay during cold start garage shifts. ● Improve idle stability, Improvement of cold start and combustion stability after start during cold ambient temperatures. ● Eliminate turbocharger surge on tip-out. ● Eliminate idle oscillation in park and drive. ● Speedometer accuracy improvement(s). ● Cruise control updates. ● Battery durability improvements in hot ambient temperatures. This bulletin involves reprogramming the PCM with the latest available software.
S2423000033
Water Leak From Front Door. Water On Front Floor.
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
99046
Saftey Recall 19A 2021 Model Year only
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100360
SWITCH Power Window Before replacing the window switch, please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Make sure all the switches harness are properly connected, disconnect the switch and reconnect it, and reverify the issue. If after performing these steps the switch remains faulty, please replace the switch
94006
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
98861
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
21-039-24 REV. A
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S1723000037 REV.A
Freedom Panel Underside Rough And Or White Coating Flaking
S2423000029
Water Leaking Near Front Bulkhead Or Cowl Area On Driver’s Side.
21-039-24
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
9100338REV1
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
9100010
Axle Assembly Do not replace the Axle for Axle Locker Sensor failure. The parts kit (SENSOR KIT, Axle: 68544629A$) must be used to repair the Axle Locker Sensor on JL/JT equipped with the M210 and M220 Tru-Lok axles (DSE). Internal axle components are serviceable. Complete axle assemblies should not be replaced unless necessary due to damaged housing. Over repairs may be subject to chargeback.
94519
HEADLAMP
S2307000002 REV.A
Suspected Engine Coolant Leak
S2208000063 REV.A
Loss Of Power Steering Assist. U0131 Lost Communication With Electro Hydraulic Power Steering Control Module (EHPS).
98051
Warranty Newsletter – Volume 10, Issue 4
98060
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 4
0802824
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
S2423000001
Rear Cab Silencer Trim Panel Servicing.
S238A000028
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
0802624
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
0300224
Front and Rear Axle Sensor Kit **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C1451-11 - Service Axle Locker System** Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center (EVIC) for this condition.
9100287
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2408000002
Tire Pressure Warning Lamp is on Steady, or Flashing
0802024
Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0824523
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
9100276
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2309000013
Verifying Camshaft Diagnosis
S2318000011
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0341 ? Camshaft Position Sensor Performance ? Bank 1 Sensor 1, Set.
9100244
FRT DOOR HINGE - DOOR CHECK If the front door check strap physically breaks or cracks, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the broken part and email the pictures to FCA Redacted Content.
S238A000050
4.5 Inch Premium Bar Speaker Static, Rattles, Buzzing
S1808000057
Inspecting And Disconnecting Negative Battery Cables On ESS Vehicles
0823023
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
S238A000048
Radio Reset After Clock Adjustment
S2309000006
Engine oil leak
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000073
Exterior Mirror And Or Blind Spot Inoperative.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2323000074
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S2221000003
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
S2319000007
Squeak Noise From Dash Area When Turning The Steering Wheel.
S2323000071
Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
9100212
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
9100209
Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the switch 2) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.
S2307000002
Suspected engine coolant leak.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S238A000042
Media Hub USB Connection Drops, Or Apple CarPlay and Android Auto Inoperative.
2400623
A/C Diagnostic LOP Change
S1919000004
U0131-00-LOST COMMUNICATION WITH POWER STEERING CONTROL MODULE ?A?. Service Electric Power Steering Message On Cluster.
S2008000031
Low Charging Voltage Displayed On Cluster
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
Reference26A1
Customer Satisfaction Notification 26A - Right Rear Axle Shaft
Reference26A2
Customer Satisfaction Notification 26A - Right Rear Axle Shaft
Reference26A
Customer Satisfaction Notification 26A - Right Rear Axle Shaft
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7
Customer Satisfaction Notification ZD7 - Radio Software update
0818123
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
9100185
ELECTRIC HYDRAULIC POWER STEERING PUMP Prior to replacing this component for damage at the pump electrical connection, please contact FCA redacted content. If no response in 15 minutes, proceed with repair.
S238A000034
USB Hub In-Operable
2308323
Sunvisor Rocking or Loose One or both sunvisors rocking or are loose This bulletin involves adding foam pads to both sunvisor body mounts.
92177
Warranty Bulletin D-23-04 - 2018-2023 (Current) Jeep Wrangler (JL) and 2020-2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. B)
S2325000006
Customer complaint may include a MIL-on or check engine lamp on condition.
ReferenceZD7
Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA
Customer Satisfaction Notification ZD7 - Radio Software Update
0700723
Water Quality When Mixed With Engine Coolant
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
S2323000021
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
9100142
Mirror
NotificationZE2R
Customer Satisfaction Notification ZE2 Tailgate Controller
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
NotificationZE2
Customer Satisfaction Notification ZE2 Tailgate Controller
0806423
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
S2025000001
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
9003357A
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
NotificationZ60
Customer Satisfaction Notification Z60 Powertrain Control Module Software
89211
Warranty Bulletin D-23-04 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. A)
89216
International Warranty Bulletin ID-23-03 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. A)
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
9003357
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
2302023A
Corrosion on Door, Hood And/or Swing Gate Hinges Corrosion found on the door, hood and/or swing gate hinge(s). This bulletin involves inspecting and replacing any hinge exhibiting corrosion. The replacement hinge is equipped with a Zinc shim (Fig. 1) .Zinc Shim
2302023a
Corrosion on Door, Hood And/or Swing Gate Hinges Corrosion found on the door, hood and/or swing gate hinge(s). This bulletin involves inspecting and replacing any hinge exhibiting corrosion. The replacement hinge is equipped with a Zinc shim (Fig. 1) .Zinc Shim
89079
Warranty Bulletin D-23-04 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
2302023
Corrosion on Door hood Swing Gate Hinges Corrosion found on the door, hood and/or swing gate hinge(s). This bulletin involves inspecting and replacing any hinge exhibiting corrosion. The replacement hinge is equipped with a Zinc shim. (Fig. 1) .Zinc Shim
08-022-23
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
S2318000002
Malfunction Indicator Lamp (MIL) Illumination. Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.
S2323000004
Defogger Is Not Working. Terminal Detached From The Glass.
S2323000002
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Z60 Combo Rev1
Customer Satisfaction Notification Z60 Powertrain Control Module Software
08-003-22 REV. A
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
18-002-22 REV. A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: P016F - Closed Loop Fuel Pressure Control At Limit - Pressure Too Low. P025C - Fuel Pump Module Control Circuit Low. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0403-00 - EGR Control Circuit Open (Disabled Fault). P208B - Reductant Pump 1 Control Performance. P04DB - Crankcase Ventilation System Disconnected. P040F - EGR Temperature Sensor A-B Correlation. P225D - Nox Sensor 1/1 Performance - Signal Stuck Low. P0088 - Fuel Rail Pressure Too High. P0404 - EGR ?A? Control Circuit Range/Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P0524 - Low oil pressure (during start up in cold ambient temps). P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P02E8-00 - Diesel Intake Air Flow Position Sensor Circuit Low. P20FB-00 - Reductant Pump 2 Control Performance. P065A-00 - Generator System Performance. Customers may experience one or more of the following: Slow acceleration. Reduced vehicle speed&torque in high and 4 low. Poor cold idle stability. Poor idle quality with AC on. Excessive engine speed oscillations at tachometer red-line. Following a long key-on situation, poor cold start and idle stability. Cold hard start/extended crank. Block heater not providing a proper cold start and stable idle. High idle speeds at altitude when remote start is active. The cruise control and speed limited set speed doesn?t match the speedometer. It could be up to 2.5 kph (1.5 mph) difference. Other Software enhancements:Low speed engine idle improvements. Improved engine restart performance
18-042-22 REV. D
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find one or more of the following DTCs: P0300 - Multiple Cylinder Misfire. P152E - Engine Hood Switch 2 Circuit High. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation. P0032 - O2 Sensor 1/1 Heater Circuit High. P0038 - O2 Sensor 1/2 Heater Circuit High. P0052 - O2 Sensor 2/1 Heater Circuit High. P0058 - O2 Sensor 2/2 Heater Circuit High. P0132 - O2 Sensor 1/1 Circuit High. P0138 - O2 Sensor 1/2 Circuit High. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2100 - Electronic Throttle Control Motor Circuit. In addition, customers may experience the following concern:Spark knock/detonation sound from the engine at idle.
9100008
Telematic box module 2
9100096
Base Headlamp Bright, Base Headlamp Black
Recall Notificat
Customer Satisfaction Notification Z60 Powertrain Control Module Software
1804222REVC
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC: P152E - Engine Hood Switch 2 Circuit High. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation. P0032 - O2 Sensor 1/1 Heater Circuit High. P0038 - O2 Sensor 1/2 Heater Circuit High. P0052 - O2 Sensor 2/1 Heater Circuit High. P0058 - O2 Sensor 2/2 Heater Circuit High. P0132 - O2 Sensor 1/1 Circuit High. P0138 - O2 Sensor 1/2 Circuit High. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2100 - Electronic Throttle Control Motor Circuit. P0300 - Multiple Cylinder Misfire. In addition, customers may experience the following concern: Spark knock/detonation sound from the engine at idle.
0901222
Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.
S2214000003
Guidelines For The Use Of Alternative Diesel Fuels.
S2208000159
Error 715 ? Not A Valid Market Message Received In wiTECH When Trying To Program An Immobilizer Component
S2223000063
Ambient Temperature Sensor Servicing.
S228A000022
Connected Service Requires Service Message
S2003000001RevE
Noise From The Front Axle Area Over Bumps
S2008000103RevA
No Start, Stop Start Inoperative, Battery or Check Engine Light (CEL) Illuminated
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2108000165RevA
MIL Lamp Is On, Multiple Glow Plug DTC?s
1400522REVB
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel Tank Side. P04EE - EVAP System Very Small Leak Detected - Fuel Tank Side.
S2025000006RevA
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P206D ? Reductant Quality Sensor Circuit High Set.
S228A000017
Battery Drain Suspected or "Identified" From USB or Media Hub
S2208000146
Flashing Tire Pressure Lamp After Radio Frequency Hub (RFHUB) Replacement
S2208000054RevA
Left Headlight, Park Lamp Flickers Or Is Inoperative. B162A, B163A, B1632, B16CF
S2223000054
Washer Inoperative, Weak Or No Spray. Low Washer Indicator May Be Illuminated.
0300322
Front or Rear Axle Sensor Kit
S2008000075RevA
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
S2208000138
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2218000012
While performing the PCM reprogramming portion of Recall Z37, the process fails at approximately 20% progress.
S228A000004RevB
Panasonic VP4R Wi-Fi New Enrollment Pause
S1908000122RevA
Air Bag Warning Lamp On, Service Air Bag Message Displayed On Cluster
Z37
Customer Satisfaction Notification Z37 Powertrain Control Module Software
2302422
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.
9004527
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.
S228A000004RevA
Panasonic VP4R Wi-Fi New Enrollment Pause
9003990
HVAC Blower Motor For concerns of intermittent or inoperative blower fan operation please contact FCA Redacted Content prior to replacement as returns have come back no trouble found. If no response in 15 minutes, proceed with repair.
S2208000121
Check Engine Lamp (CEL) On, DEF Reductant Quality Sensor Circuit
S2213000001
Frame Bracket Attached To Right Front Frame Rail Behind Front Tire.
1804222REVB
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC: P2100 - Electronic Throttle Control Motor Circuit. P0300 - Multiple Cylinder Misfire. In addition, customers may experience the following concern:Spark knock/detonation sound from the engine at idle.
9004472
complete wiring harness Before replacing this harness, please check for an available connector repair kit at the following: http://connectors.dcctools.com/home.htm;jsessionid=C6A3F1B696B030953878BF34FE86A8FE If a connector repair kit is not available on the website contact FCA Redacted Content to see if an alternative repair kit is available for your application prior to ordering the harness. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S228A000004
Panasonic VP4R Wi-Fi New Enrollment Pause
9004537
PUMP, Diesel Exhaust Fluid For repairs due to DTC P208B and low mileage, prior to pump replacement please refer to SOL S1925000008 and confirm system has been properly bled of any air.
S1925000008
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
S2207000001
Coolant Color Looks Lighter Than Service Procedure Coolant
2301122REVA
Missing Front License Plate Bracket This bulletin involves installing a missing front license plate bracket. Customer may comment on the following: Front license plate bracket missing.
S2208000097
Service 4WD Lamp On, Service 4WD System Message
S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000084
ESC (Electronic Stability Control) Lamp On, DTC C121C-00-TORQUE REQUEST SIGNAL DENIED
S2208000085
No Start, ABS Module Has No Communication, Stop/Start Inoperative
S2108000137
(CEL) Check Engine Lamp, (ABS) Anti-Lock Brake System, And (TCS) Traction Control System Lamps On
S2108000137 RevA
(CEL) Check Engine Lamp, (ABS) Anti-Lock Brake System, And (TCS) Traction Control System Lamps On
S2118000015
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
S2118000015 RevB
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
0200322 REVA
3.0L Diesel Harsh Ride This bulletin involves replacing both the front and rear shocks and front jouncebumpers. Customers may comment on one or more of the following: A harsh ride when hitting pot holes. A loud noise in the front suspension when hitting pot holes. This condition would not be noticed during normal, smooth road, driving conditions.
0200322-1
3.0L Diesel Harsh Ride This bulletin involves replacing both the front and rear shocks and front jouncebumpers. Customers may comment on one or more of the following: A harsh ride when hitting pot holes. A loud noise in the front suspension when hitting pot holes. This condition would not be noticed during normal, smooth road, driving conditions.
0200322REVA
3.0L Diesel Harsh Ride This bulletin involves replacing both the front and rear shocks and front jouncebumpers. Customers may comment on one or more of the following: A harsh ride when hitting pot holes. A loud noise in the front suspension when hitting pot holes. This condition would not be noticed during normal, smooth road, driving conditions.
S2223000029
Rattle Noise From Door
S2218000007
The customer?s complaint may include a MIL or check engine lamp-on condition. The customer may also complain of a lack of power (vehicle potentially in limp-mode). Upon further investigation, a fault code for P2100 - ELECTRONIC THROTTLE CONTROL MOTOR CIRCUIT along with other fault codes may be set in the PCM.
1804222
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC: P0300 - Multiple Cylinder Misfire. In addition, customers may experience the following concern: Spark knock/detonation sound from the engine at idle.
1804222 REVA
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC: P0300 - Multiple Cylinder Misfire. In addition, customers may experience the following concern: Spark knock/detonation sound from the engine at idle.
S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000075
Check Engine Light Is On, No Start. DTC?s P00FD, P0562, P26F3
0200322
3.0L Diesel Harsh Ride This bulletin involves replacing both the front and rear shocks and front jouncebumpers. Customers may comment on one or more of the following: A harsh ride when hitting pot holes. A loud noise in the front suspension when hitting pot holes.This condition would not be noticed during normal, smooth road, driving conditions.
2301122
Missing front license plate bracket This bulletin involves installing a missing front license plate bracket. Customer may comment on the following: Front licence plate bracket missing.
S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
?Device Not Supported? Message on the radio screen
Emissions Recall
Emissions Recall Y81 Diesel Exhaust Fluid Inducement
Y81
Emissions Recall Y81 Diesel Exhaust Fluid Inducement
82008
Warranty Operations Newsletter Volume 8, Issue 2
9004465
AXLE, Service Rear A new parts kit (SENSOR KIT, Axle: 68544629AA) is available to repair the Axle Locker Sensor on the 2018 - 2022 JL/JT equipped with the M210 and M220 Tru-Lok axles (DSE). This new parts kit must be used when only the Axle Locker Sensor fails.
1800222
Powertrain Control Module (PCM) Updates
CSNY96
Customer Satisfaction Notification Y96 Mojave Black Hood Decal
Recall
Emissions Recall Y75 Instrument Panel Cluster Software
S2224000002
AC does not blow cold
Y96
Customer Satisfaction Notification.
S2123000079
Wind Noise And Or Water Leak From Door Seal Area
9004447
COVER, Engine 2021 JL / JT Engine Cover Removal - Dealer notification for removal of cover. Please note that the Aesthetic Engine Cover (05281562AC) has been removed on ALL JL/JT 3.6L Vehicle Configurations. Please note that a lack of engine cover matches engineering release. The engine cover will no longer be included on any 3.6L models of the JL/JT. Additionally, please note that it is OK to proceed to vehicle sale with the related front and rear engine cover brackets (05281948AB, 05281949AB) is OK. Brackets are not required to be removed prior to vehicle sale and will be removed from future vehicle builds. Please note that any dealer attempt to add an engine cover, or remove related bracketry, will be subject to dealer charge back for the associated costs.
S2109000005 Rev.
Issue is engine cover not installed from the factory.
05-006-21
Rear Caliper Adapter Bolts Are Loose Or Missing This bulletin includes replacing all four rear caliper adapter bolts if loose or missing. Customers may comment on one or more of the following:Click or clunk from the rear of the vehicle. A missing or loose rear brake caliper adapter boltFig. 1.Missing And Loose Caliper Adapter Bolts
S1818000024
Diesel Fuel Injector Cleaning Procedure
S1818000024RevB
Diesel Fuel Injector Cleaning Procedure
Y53 Combo
Customer Satisfaction Notification Y53 Sunbonnet Top
S2108000204
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2109000010
3.0L Ecodiesel Engine Oil Information
04-001-21
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
08-100-21
UAQ UCQ UAV, UCX, UAX and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed, the software level will be 39.6.Review the table below to determine when the FOTA is due to be release. The release time is based on the current radio?s software application level. Customers may experience one or more of the following: Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.
S1918000008
Customer?s complaint may include a MIL-on with one or more of the following DTCs (Active, Pending, or Stored) in the PCM: P0133, P0137, P0171, P0300, P2096. The root cause could be due to oil leaking from Bank 1 valve cover seal on to the 1/2 (Bank 1 downstream) O2 sensor. This can adversely affect the 1/2 O2 sensor signal reading and lead to listed DTCs. Before performing normal diagnostic routines for the above codes, check for the condition listed above.
S1918000008RevC
Customer?s complaint may include a MIL-on with one or more of the following DTCs (Active, Pending, or Stored) in the PCM: P0133, P0137, P0171, P0300, P2096. The root cause could be due to oil leaking from Bank 1 valve cover seal on to the 1/2 (Bank 1 downstream) O2 sensor. This can adversely affect the 1/2 O2 sensor signal reading and lead to listed DTCs. Before performing normal diagnostic routines for the above codes, check for the condition listed above.
08-133-21
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel change by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD)Truck USB HUB improvements. HD Truck heated steering wheel improvements.
Notification Y53
The mesh and solid sunbonnet tops listed on the Monroney label on about 1,229 of the above vehicles were inadvertently swapped during vehicle build. Therefore, a customer ordering a solid sunbonnet top received a mesh sunbonnet top, and vice versa. This can lead to customer dissatisfaction.
S2108000181RevA
Media Hub And Or Wireless Charging Pad Is Inoperative
S2108000181a
Media Hub And Or Wireless Charging Pad Is Inoperative
S2118000011
Diagnostic Trouble Code (DTC) P049B ? EGR B Insufficient Flow Detected, Additional Diagnostics.
S2108000172
Stop Start Feature Is Inoperative, MIL Lamp On, Hood Switch DTC?s
0810021
UAQ UCQ UAV, UCX, UAX and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed, the software level will be 39.6.Review the table below to determine when the FOTA is due to be release. The release time is based on the current radio?s software application level. Customers may experience one or more of the following: Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.
0810021REVA
UAQ UCQ UAV, UCX, UAX and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed, the software level will be 39.6.Review the table below to determine when the FOTA is due to be release. The release time is based on the current radio?s software application level. Customers may experience one or more of the following: Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.
2101321
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following on a vehicle with less than 644 km (400 miles) on the odometer: A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less than 644 km (400 miles) on the odometer indicates it is likely the vehicle has experienced an unintentional code clear event. Do not use this software update if vehicle odometer has over 644 km (400 miles).
S2108000170
Head unit button stuck DTC code B14DA-2A
S2108000165
MIL Lamp Is On, Multiple Glow Plug DTC?s
2302421
Driver Side Freedom Panel Squeaks This bulletin includes removing the left Freedom Panel, drilling out the receiver bracket hole and applying grease in the bracket hole for a squeak condition. Customers may comment on one or more of the following: The left Freedom Panel squeaks when driving on rough roads.
S2108000163
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
0810021REVB
UAQ UCQ UAV, UCX, UAX and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed the software level will be 39.6. The national launch for the FOTA will begin June 18, 2021.Review table below to determine when FOTA is due to release based on current radio software level. Customers may experience one or more of the following: Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.
0810021a
UAQ UCQ UAV, UCX, UAX and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed the software level will be 39.6. The national launch for the FOTA will begin June 18, 2021.Review table below to determine when FOTA is due to release based on current radio software level. Customers may experience one or more of the following: Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.
0811121
3.6L Check Engine Light and Rough Running Engine This bulletin involves cutting off a wiring harness eyelet and splicing in a pigtail to the engine ground harness. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1050 - Intake Valve Control Solenoid 1 Circuit/Open. P1053 - Intake Valve Control Solenoid 2 Circuit/Open. P1056 - Intake Valve Control Solenoid 3 Circuit/Open. P1059 - Intake Valve Control Solenoid 4 Circuit/Open. P0010 - Bank 1 Camshaft 1 Position Actuator Circuit Open. P0020 - Bank 2 Camshaft 1 Position Actuator Circuit Open. P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open. P0023 - Bank 2 Camshaft 2 Position Actuator Circuit Open. In addition, the customer may notice one or more of the following conditions:The check engine light is illuminated. The engine is misfiring. A rough running engine.
1900221
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice the following: A noise coming from the tailshaft of the steering column while turning.
75745
HUB AND BEARING - WHEEL
S2023000017RevA
Whistle Wind Noise From Windshield Area.
75610
BASE - FLOOR CONSOLE
2302221
External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is loose in the frame. AC power outlet Detached From Frame/Bezel1 - AC power outlet2 - Outlet Frame
S2108000157
Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
75567
LATCH - FRONT DOOR
S2108000148
CAN C Bus Intermittently Loses Communication. Power Steering Becomes Stiff
75490
CAMSHAFT - INTAKE
75227
MUFFLER AND TAILPIPE ? EXHAUST
S2009000004RevA
Oil Leak Between The Engine Oil Cooler/Filter Housing, And The Engine Block.
S2123000049
RHD Glove box cannot be fully opened
S2125000002
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
75446
GLASS - SUNROOF
0808821
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
0808821REVA
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
S1809000007
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Customer Complaint May Include Engine Oil Leak Or Consumption
0809821
Flash: Park Assist Module (PAM) Enhancement This bulletin involves updating the PAM software with the latest available software. Customers may comment on the following condition:False braking alerts while backing up when there?s nothing behind the vehicle.
S2108000014RevA
Check Engine Light On, Service Shifter Message, No Crank No Start. Transmission Wiring Harness Chaffed Or Pinched Near Exhaust DPF
S2123000048
Wind Whistle Noise From A Pillar Area At Highway Speed
75267
TUBE - TURBO WATER FEED
S2123000046
Click Noise From Front End While Driving And Or Turning
S2108000098RevB
Radio Screen Freeze, Blank Screen And Reset
2302021
Front Passenger Outer Seat Bolster Foam is Collapsed This bulletin includes repositioning the passenger outer seat bolster and installing a strap and push pin to help prevent this concern from happening again. Customers may comment on the following: The front passenger outer seat bolster cushion is missing
S2108000132
ACC (Adaptive Cruise Control), FCW (Forward Collison Control) FFCM (Forward Facing Camera Module), DASM (Driver Assistance System Module) Does Not Calibrate
S2108000127 Rev.
Radio Reboot Continually
S2108000127-1
Radio Reboot Continually
S2108000127REVA
Radio Reboot Continually
S2108000127RevA
Radio Reboot Continually
S2108000130
Bubbles Or Delamination On The Radio Display
9004376
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
9004376 Rev. A
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
9004376-1
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2108000127
Radio Reboot Continually
S2118000009
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
08-089-21
UGA and UGG Radio Enhancements This bulletin involves inspecting and if required updating the radio software to 2036.08. Customers may experience one or more of the following: Screen flickering. Carplay audio does not always resume. Battery Save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule, it does nothing. In addition, the following software updates are also available:Apple® certification enhancements. Google® certification enhancements.
0808921
UGA and UGG Radio Enhancements This bulletin involves inspecting and if required updating the radio software to 2036.08. Customers may experience one or more of the following: Screen flickering. Carplay audio does not always resume. Battery Save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule, it does nothing. In addition, the following software updates are also available:Apple® certification enhancements. Google® certification enhancements.
2101821
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may describe one or more of the following:During a 2 - 3 transmission upshift, the engine is hitting rev limit. Hesitation feel during a pedal tip in, while engine is warming up below 1 °C (30 °F) ambient temp.
08-088-21
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
24-007-21
Flash: HVAC Diagnostic and System Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may notice one or more of the following:Intermittent change of smell or humidity level in vehicle. An intermittent blast of warm air when A/C is on. Intermittent increase of outside air through the HVAC system. In addition, the following software enhancement is also available:Improvements for customer concerns of 'cabin too warm', specifically in the mid ambient temperature range 4.5-15.5 °C (40-60 °F).
2400721
Flash: HVAC Diagnostic and System Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may notice one or more of the following:Intermittent change of smell or humidity level in vehicle. An intermittent blast of warm air when A/C is on. Intermittent increase of outside air through the HVAC system. In addition, the following software enhancement is also available:Improvements for customer concerns of 'cabin too warm', specifically in the mid ambient temperature range 4.5-15.5 °C (40-60 °F).
S2108000120
Radio Volume Uncontrollable Or Changing On Its Own
S2108000118
Power Mirrors Are Inoperative
S2108000098
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Radio Screen Freeze, Blank Screen And Reset
S2023000011
Wind Noise And Or Gap At Front Door Mirror Flag
S2023000011 Rev.
Wind Noise And Or Gap At Front Door Mirror Flag
S2108000109
Remote Key Fobs Only Work In Close Range
9004375
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
S2118000006
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P20C6 ? Reductant Heater 4 Control Circuit, Set.
S2118000004
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P225D ? NOX Sensor 1/1 Performance, Signal Stuck Low And/Or P225C ? NOX Sensor 1/1 Performance, Signal Stuck High, Set.
S2018000002
Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
S2018000002 Rev.
Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
08-055-21 REV. A
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
08055211
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
S1608000226
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004307 Rev. A
TRANSMITTER, Integrated Key FOB Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available.
9004307A
TRANSMITTER, Integrated Key FOB Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available.
9004104
Valve Cover & Gasket Engineering is looking for information on the Pentastar valve cover due to gasket oil leaks. Please review the valve cover for a white paint dot/mark directly between the 2 cam actuators on the front of the valve cover. If found, please contact the following engineers for further information FCA Redacted Content, or FCA Redacted Content If no response in 15 minutes, proceed with repair.
08-055-21
Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
0805521
Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
S2118000003
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P051B ? Crankcase Pressure Sensor Circuit Performance, and/or P04DB ? Crankcase Ventilation System Disconnected, Set After Powertrain Control Module (PCM) Replacement
S2123000022
Steering Damper Mounting Information
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
9004307
TRANSMITTER, Integrated Key FOB Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available. On some 2021 vehicles, they will be sold with only one FOBIK, and will have sales code ?GXZ?. For these vehicles a CSN (Customer Satisfaction Notification) will be released to replace the FOBIK once supply is available. A unique part number will be used for this campaign. For these vehicles, only order a replacement FOBIK in a vehicle down situation. Due to the global shortage, once service inventory of this part is depleted, there may not be any additional parts available for service for an extended period of time. This may cause customer dissatisfaction and extended vehicle down time. We appreciate everyone?s consideration and cooperation to only order this part in a vehicle down situation.
S2123000020
A Buzz, Squeak, Rattle (BSR), Clicking Noise Heard From Left Side Of The Freedom Top.
S1809000007 Rev.
Customer complaint may include engine oil leak/consumption.
21-013-21
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following on a vehicle with less than 64 km (40 miles) on the odometer:A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less 40 miles on the odometer indicates it is likely the vehicle has experienced an unintentional code clear event. Do not use this software update if vehicle odometer has over 64 km (40 miles).
18-030-21
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0524 - Low oil pressure (during start up in cold ambient temps). P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P02E8-00 - Diesel Intake Air Flow Position Sensor Circuit Low. P20FB-00 -Reductant Pump 2 Control Performance. P065A-00 - Generator System Performance. Customers may experience the following:The cruise control and speed limited set speed doesn?t match the speedometer. It could be up to 2.5 kph (1.5 mph) difference. Other Software enhancements:Speedometer accuracy improvement(s). Cruise control updates. Battery durability improvements in hot ambient temperatures.
1803021
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0524 - Low oil pressure (during start up in cold ambient temps). P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P02E8-00 - Diesel Intake Air Flow Position Sensor Circuit Low. P20FB-00 -Reductant Pump 2 Control Performance. P065A-00 - Generator System Performance. Customers may experience the following:The cruise control and speed limited set speed doesn?t match the speedometer. It could be up to 2.5 kph (1.5 mph) difference. Other Software enhancements:Speedometer accuracy improvement(s). Cruise control updates. Battery durability improvements in hot ambient temperatures.
S2108000080
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S1924000008 Rev.
Front Defrost Only Clears Part Of The Windshield
S1924000008RevA
Front Defrost Only Clears Part Of The Windshield
S1908000092 Rev.
Reverse Camera System Unavailable And Blue Screen Showing On Radio Display
S1908000092ReVA
Reverse Camera System Unavailable And Blue Screen Showing On Radio Display
S2124000004
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S2003000001 Rev.
Noise From Front Axle Area Over Bumps
S2003000001ReVD
Noise From Front Axle Area Over Bumps
S1821000005 Rev.
Required Updates When Changing Tire Sizes, Installing Mopar Lift Kits With Larger Tires, Manual Transmission Vehicles Setting DTC P08A6
S1821000005RevA
Required Updates When Changing Tire Sizes, Installing Mopar Lift Kits With Larger Tires, Manual Transmission Vehicles Setting DTC P08A6
9004017
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
S2108000045
Favorite Song On-Air Alert List Empty
S2108000047
Jeep Off Road Pages Missing Latitude And Longitude Coordinates
S2108000043
Backup Camera has Black Screen with ?Check Entire Surroundings? Message
S2108000036
Drive Configuration Changed After A Recent Service Repair
S2019000005 Rev.
U0131 Lost Communication With Power Steering Control Module A DTC Active. EPS Light On.
S2019000005RevA
U0131 Lost Communication With Power Steering Control Module A DTC Active. EPS Light On.
S2119000001 Rev.
Click Pop Creak Noise While Turning Steering Wheel
S2119000001RevA
Click Pop Creak Noise While Turning Steering Wheel
S2114000001
Humming/Buzzing Noise From Under The Hood With The Key Off.
S2023000041 Rev.
MOPAR Trailer Brake Accessory Kit And Instructions
S2108000023
Blind Spot Sensor Light Operate Sporadically And Indicates False Detection Without Any DTC
S2125000001
High Pressure (HP) Exhaust Gas Recirculation (EGR) Cooler, Perceived Internal Coolant Leak.
71838
Warranty Bulletin D-18-16 Rev. B Mopar Windshield Made With Corning Gorilla Glass (Rev. B)
S2119000001
Click Pop Creak Noise While Turning Steering Wheel
S2123000003
Buzz Squeak Rattle From Floor Dash And Interior Items
S2108000014
Check Engine Light On, Service Shifter Message, No Crank No Start. Transmission Wiring Harness Chaffed Or Pinched Near Exhaust DPF
S2008000031 Rev.
Low Charging Voltage Displayed On Cluster
9004342
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S2123000002
Exterior Rearview Mirrors Inoperative And Or Intermittent Operation.
08-109-20
UGQ Radio Enhancements This bulletin involves inspecting and if required updating the radio software to: 39.3 Customers may experience the following:CarPlay® audio does not mute during an active Ecall.
08-110-20
Telematic Box Module (TBM) Enhancements This bulletin involves updating the Telematic Box Module (TBM) latest available software. Customers may experience the following:CarPlay® audio does not mute during an active Ecall.
S2008000196
Diagnostic Trouble Code (DTC) P065A ? Generator System Performance, Additional Information.
S2025000008
Excessive Diesel Exhaust Fluid (DEF) Consumption.
09-013-20 REV. A
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
09-013-20
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.
S2009000004
Oil Leak Between The Engine Oil Cooler/Filter Housing, And The Engine Block.
S1625000005
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
S1625000005 Rev.
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
S1925000008 Rev.
(Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.
S2023000041
MOPAR Trailer Brake Accessory Kit And Instructions
S2008000172
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
S2025000001 Rev.
(Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S1908000214 Rev.
Bluetooth Speaker External Charger
S1908000214RevA
Bluetooth Speaker External Charger
S1921000007 Rev.
(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing
S1821000006 Rev.
(Revision A) Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP Hotline
S2008000123 Rev.
(Revision B) Radio Resets While Driving Under 1000 RPM
S2008000136
Passenger Air Bag Disable Lamp On Flashing When PADL Switch Is Connected
9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2018000009
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Codes (DTCs) P00AF ? Turbocharger Boost Control Module ?A? Performance and/or P226C ? Turbocharger Boost Control Module ?A? Slow Response.
S1808000284
Power Mirrors And Door Locks Do Not Function. Blind Spot Alert Temporarily Unavailable Is Displayed On The EVIC
S2008000103
No Start, High Current Fuse Array (HCFA) Location And Testing
S2025000006
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P206D ? Reductant Quality Sensor Circuit High Set.
S2008000075
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
S2008000084
Cluster Service 4WD Light On
S1821000006
Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP Hotline
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.