9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
114044
D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
114045
ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
113270
CORE – HEATER
113271
CORE – HEATER
9100833 REV1
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112862
MOTOR - BLOWER WITH WHEEL
112863
MOTOR - BLOWER WITH WHEEL
112842
BOLT - HEX FLANGE HEAD
9100833
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
HEATER - ELECTRIC COOLANT
112857
HEATER - ELECTRIC COOLANT
S2609000009
Check Engine Light (CEL) Illuminated with Diagnostic Trouble Code (DTC) P0106 Manifold Absolute Pressure Sensor Performance Setting In The Powertrain Control Module (PCM)
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
111760
MOTOR AND LINKAGE - WINDSHIELD WIPER
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
18-045-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0300 - Multiple Cylinder Misfire (Active or Stored status set during cold start catalyst heating). ● P0301 - Cylinder 1 Misfire (Active or Stored status set during cold start catalyst heating). ● P0302 - Cylinder 2 Misfire (Active or Stored status set during cold start catalyst heating). ● P0303 - Cylinder 3 Misfire (Active or Stored status set during cold start catalyst heating). ● P0304 - Cylinder 4 Misfire (Active or Stored status set during cold start catalyst heating). ● P0305-00 - Cylinder 5 Misfire (Active or Stored status set during cold start catalyst heating). ● P0306-00 - Cylinder 6 Misfire (Active or Stored status set during cold start catalyst heating).** ● P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation. ● P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation. ● P1129 - Closed Loop Fueling Not Achieved - Bank 2 Upstream. ● P0152-02 - O2 Sensor 2/1 Circuit High. ● P0158-02 - O2 Sensor 2/2 Circuit High. ● P2504 - Charging System Output High. ● P0563 - Battery/System Voltage High. Customers may also comment on one or more of the following: ● **The vehicle has a rough idle. ● The engine has a miss. ● Noisy valvetrain. ● "Service Transmission" message in the Instrument Panel Cluster (IPC) due to clutch slip detection with the transfer case in neutral. NOTE: Some customers may experience wheel spin or traction loss. In these situations, the Powertrain Control Module (PCM) may interpret the event as excessive clutch slip. To prevent potential clutch damage, a message may be displayed in the Instrument Panel Cluster (IPC).** ● Clutch is overheating. ● Clutch is slipping on engagement. M18 FSAR-TSB-7161 -2- ● Inability to accelerate uphill. ● Vehicle does not start. ● Vehicle is stuck in limp-home mode
S2623000018
Wind Noise From Hard Top Freedom Panels Near Rear View Mirror While Driving.
08-128-26
Flash: Comfort Seat And Wheel (CSWM) Updates The customer may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot enough or does not work. This bulletin involves reprogramming the CSWM with the latest available software.
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
110607
LAMP - TAIL
110610
LAMP - TAIL
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110399
HANDLE - INSIDE RELEASE
110400
HANDLE - INSIDE RELEASE
S2603000001
A suspected leak may be noticed on the front or rear axle pinion seal.
S2621000003
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
31-001-26 REV.A
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
110462
D-25-15 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110469
ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110429
Warranty Newsletter – Volume 12, Issue 2
110431
FCA Caribbean Warranty Newsletter – Volume 12, Issue 2
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
31-001-26
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100756
DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
9004281
Before replacing bluetooth speaker for not charging or battery is dead, please refer to SOL #S248A000019 - Jeep Bluetooth Speaker Does Not Charge
109281
CENTER STACK – NONE
109223
BEZEL - INSTRUMENT PANEL
109224
DOOR - PASSENGER AIR BAG
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2523000096
CEL (Check Engine Lamp)/ Brake lamp Illuminated. Diagnostic Trouble Code (DTC) P083F- Clutch Pedal Position Sensor Performance.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100736
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108544
SWITCH - POWER WINDOW
108655
D-25-15 Rev. A Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
108657
ID-25-11 Rev. A Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
S2508000100
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S1805000006 REV.B
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
18-029-25 REV. C
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0129 - Barometric Pressure Out Of Range Low. Customers may also comment on the following: ● Car jerks during acceleration at low speed. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
S2509000009
Engine Oil Leak
105646
MODULE - STEERING CONTROL & COLUMN
18-087-25
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation. ● P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation. Customers may also comment on one or more of the following: ● Service Transmission message on in the Instrument Panel Cluster (IPC) due to clutch slip detection with the transfer case in neutral. ● Driver might experience some wheels are slipping This bulletin involves reprogramming the PCM with the latest available software.
08-320-25
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Customers may be concerned about vehicle theft due to ability of key FOBs to be programmed through RFHM. Software enhancement includes: ● Update to the RFHM software to prevent unauthorized keyfob programming. ● This is intended to deter an unwanted drive off of the vehicle without the customer's knowledge. This bulletin involves updating the RFHM module with the latest available software.
23-034-25
Not applicable to vehicles built for US market. Parking Brake Will Not Release Customers may comment on the following: ● Park brake will not release. This bulletin involves using glue to repair the park brake handle positioning.
9100670
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2218000003 REV.B
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
107418
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
106352
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2509000001 REV.B
Engine Rattle Noise
18-065-25
Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0129 - Barometric Pressure Out Of Range Low. This bulletin involves reprogramming the PCM with the latest available software. This bulletin involves reprogramming the PCM with the latest available software.
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2422000001 REV.D
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
105648
MODULE - ENGINE CONTROLLER
9100627
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
08-072-25 REV.B
NOTE: Not applicable to vehicles built for US Market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0129 - Barometric Pressure Out Of Range Low. Customers may also comment on the following: ● Car jerks during acceleration at low speed. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
18-029-25 REV. B
NOTE: Not applicable to vehicles built for the US Market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0129 - Barometric Pressure Out Of Range Low. Customers may also comment on the following: ● Car jerks during acceleration at low speed. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
18-029-25 REV.A
NOTE: Not applicable to vehicles built for US Market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mustexhibit/set the following Diagnostic Trouble Code (DTC): ● P0129 - Barometric Pressure Out Of Range Low. Customers may also comment on the following: ● Car jerks during acceleration at low speed. **This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.**
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
21-009-25 REV. C
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2208000138 REV.B
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
105288
VALVE - CHECK
14-010-25 REV. C
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as diesel fuel filters. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris.
9100614
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
18-029-25
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ● Air conditioner is inoperative when ambient temperature is above 32°C (89°F). ● Air conditioner stops blowing cold when the vehicle is stationary, but resumes normal operation when the vehicle is in motion. This bulletin involves reprogramming the PCM with the latest available software.
OTHERDOC_133
Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
14-010-25 REV. B
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris
9100605
Shim - felt GIM # NUSENGCHR24018991: JL JT sun visor center support BSR. Add felt shim 68736674AA - 43MM OD x 10mm ID x 1mm thick.
14-010-25 REV. A
Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri
9100599
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
104966
BEZEL & INDICATOR- GEAR SHIFT INDICATOR
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-011-25
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2508000039
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2323000002 REV.A
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
105038
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
105039
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
9100498 Rev 3
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100534 Rev 1
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
9100570
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
08-155-25
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update 2023 - 2025 (JL) Jeep Wrangler 2023 - 2025 (JT) Jeep Gladiator This bulletin applies to vehicles built on or before May 05, 2025 (MDH 0505XX) equipped with Global Telematics Box Module (TBM) (Sales Code RDG). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.15, 5.41 or 5.43 to 5.53 software level
9100491 Rev 1
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
S2524000004
Customer Indicates Front Heated Seats Do Not Heat Up
9100547
Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
104558
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Newsletter – Volume 11, Issue 4
21-009-25 REV. B
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
08-099-25
Camshaft Sensor DTC Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0341 - Camshaft Position Sensor - Performance Bank 1 - Sensor 1. This bulletin involves repairing the cam sensor harness and re-routing the generator wiring.
S2523000024
Rear Defogger Solder Terminals Detached.
103524
TANK - FUEL
S2408000015 REV.D
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
S2509000004
Misfire DTCs, Rough Idle, Valvetrain Noise
S2523000010 REV.A
Exterior Rear View Mirror Stained And Will Not Clean.
S2523000015 REV.A
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
21-019-25 REV. A
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance. Customers may also experience one or more of the following: ● The check engine light illuminates. ● Overheating of the transmission fluid. This bulletin involves reprogramming the TCM with the latest available software.
9100534
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100390 Rev 1
D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100471
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
21-019-25
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00- Torque Converter Clutch Performance. Customers may also experience one or more of the following: ● The check engine light illuminates. ● Overheating of the transmission fluid. REPAIR SUMMARY: This bulletin involves reprogramming the TCM with the latest available software.
103986
D-23-04 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
103987
ID-23-03 Rev. I 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S2423000027 REV.C
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2509000002
Engine Noise
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
S2523000015
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
9100498 REV 1
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2108000015 REV.J
Uconnect Box Require Service Message
S2523000010
Exterior Rear View Mirror Stained And Will Not Clean.
S2509000001
Engine Rattle Noise
09-003-25
Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2323000004 REV.A
Defogger Is Not Working. Terminal Detached From The Glass.
S2008000084 REV.C
Cluster Warning Lamp is on, Service 4WD Message
S228A000005 REV.E
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
S2521000001
Clutch Overheat, And/Or Service Transmission Illuminated. Diagnostic Trouble Code (DTC) P08A6 – Gear Lever Position Sensor System – Multiple Sensor Correlation, Set Only In 4Low.
103262
HINGE - DOOR
21-009-25 REV.A
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
103063
SHIFTER - TRANSMISSION
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102384
EVAPORATOR - AIR CONDITIONING
9100470
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule. If the Filter is restricted or blocked then replace the part.
9100491
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
21-009-25
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
9100749 Rev 1
We have observed that some JL/JT rear axle shafts are leaking oil. Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
14-010-24
Fuel Delivery Module Inspection And Fuel Tank Replacement Customers may experience the following: ● Fuel gage reading incorrectly at 7/8 full after refueling. This bulletin involves replacing the fuel tank and possibly the fuel delivery module
23-060-24
B-Pillar Water Leak When Vehicle Is Parked On A Hill Customers may experience one or more of the following: ● The vehicle will leak water from the top of the B-pillar when the vehicle is parked on a downward incline. ● Water on door trim or carpet. ● Water drips down the inside door and panel This bulletin includes performing a water test and possibly adding foam pads to both Freedom Panels.
101792
FILTER - AIR
101816
FILTER - AIR
21-039-24 REV. H
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch
S248A000019
Jeep Bluetooth Speaker Does Not Charge
102300
Warranty Bulletin D-23-04 Rev. G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
102315
Warranty Bulletin ID-23-03 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S2323000074 REV.A
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S2423000050
Buzz Squeak Rattle (BSR) From Speaker Sound Bar At High Volume Level.
101684
COVER KIT - HOOD
101285
DAMPER - NONE
S2422000001 REV.C
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
9100433
Heated Steering Wheel Jl/JT Heating Steering Wheel INOP or not warm enough The purpose of this document is to help dealerships root cause or diagnose the issue of the heated steering wheel system. Before replacing or ordering replacement parts (steering wheel, switches and wire harness) because of Heated Steering Wheel Inoperative And Or Not Hot Enough concern please review Star On Line S2423000045 for further details
21-039-24 REV. G
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2423000045
Heated Steering Wheel Inoperative And Or Not Hot Enough.
101137
Warranty Bulletin D-23-04 Rev. F 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
101140
FCA Caribbean Warranty Bulletin ID-23-03 Rev. G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
21-039-24 REV. F
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
21-039-24 REV. E
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
100774
SWITCH - HEADLAMP
100875
Warranty Bulletin D-23--04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
100876
FCA Caribbean Warranty Bulletin ID-23-03 Rev. F 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
97802
SWITCH - HEADLAMP
21-039-24 REV. D
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2422000002
Low Tire Pressure. Tire Valve Stem And Tire Pressure Monitor (TPM) Sensor Service.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
21-039-24 REV. C
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S2123000046 REV.B
Click Noise From Front End While Driving And Or Turning.
99659
WHEEL - STEEL
21-039-24 REV. B
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
99885
WARRANTY BULLETIN D-23-04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. D)
99887
FCA Caribbean Warranty Bulletin ID-23-03 Rev. E adds 2024 model year vehicles and updates the Collision Service Bulletin number
S2403000002
Griding/Gear Clash From Transfer Case When Going Into 4WD, Above 5 mph (8 kph).
02-005-24 REV. B
Noise From Front End While Driving Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle. This bulletin involves inspecting and possibly replacing the Active Stabilizer Bar System (ASBS).
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
99500
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
9100389
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
9100390 Rev1
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
S2421000001
No Reverse And/Or Forward Gear After D-Clutch Repair.
9100390
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
S2408000015 REV.C
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
18-062-24
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2463 - Particulate Filter Restriction - Soot Accumulation Bank 1. (EE Market Only)** ● P016F - Closed Loop Fuel Pressure Control At Limit - Pressure Too Low. ● P025C - Fuel Pump Module Control Circuit Low. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P0305-00 - Cylinder 5 Misfire. ● P0403-00 - EGR Control Circuit Open (Disabled Fault). ● P208B - Reductant Pump 1 Control Performance. Other Software enhancements: ● Low speed engine idle improvements. ● Improved engine restart performance and torque response during low fuel level and/or hot ambient conditions. This bulletin involves reprogramming the PCM with the latest available software.
25-002-24 REV. A
Malfunction Indicator Light (MIL) Due To Possible Faulty O2 Sensor **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **P026D - Fuel Injection Quantity Higher Than Expected. ● P0133 - O2 Sensor 1/1 Slow Response.** ● P2297 - O2 Sensor Out of Range During Deceleration Bank 1 Sensor 1. This bulletin involves inspecting for proper O2 sensor adaptation and, if necessary, replacing the O2 sensor.
18-040-24 REV. A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mustexhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire.
9100362
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
S2423000033
Water Leak From Front Door. Water On Front Floor.
S2408000066
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
09-015-24
Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100360
SWITCH Power Window Before replacing the window switch, please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Make sure all the switches harness are properly connected, disconnect the switch and reconnect it, and reverify the issue. If after performing these steps the switch remains faulty, please replace the switch
94006
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
98861
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
21-039-24 REV. A
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
S1723000037 REV.A
Freedom Panel Underside Rough And Or White Coating Flaking
S2423000029
Water Leaking Near Front Bulkhead Or Cowl Area On Driver’s Side.
21-039-24
D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.
9100338REV1
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
9100010
Axle Assembly Do not replace the Axle for Axle Locker Sensor failure. The parts kit (SENSOR KIT, Axle: 68544629A$) must be used to repair the Axle Locker Sensor on JL/JT equipped with the M210 and M220 Tru-Lok axles (DSE). Internal axle components are serviceable. Complete axle assemblies should not be replaced unless necessary due to damaged housing. Over repairs may be subject to chargeback.
S2408000045
Check Engine Lamp (CEL) is on, Cluster Message to Service the Shifter
09-010-24
Lower Radiator Hose Not Properly Seated Customers may experience the following: ● Engine coolant leak underneath the vehicle.
23-028-24
Back Glass Water Leak Interior water leak at back glass (backlite) and hardtop, allowing water to leak into the vehicle at the lower passenger side corner Fig. 1. This bulletin involves inspecting the backlite for water leaks and possibly replacing the backlite if a leak is found.
94519
HEADLAMP
S2307000002 REV.A
Suspected Engine Coolant Leak
S2208000063 REV.A
Loss Of Power Steering Assist. U0131 Lost Communication With Electro Hydraulic Power Steering Control Module (EHPS).
S2408000015 REV.B
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
18-039-24
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1129 - Closed Loop Fueling Not Achieved - Bank 2 Upstream. ● P0158 - O2 Sensor 2/2 Circuit High. ● P0152 - O2 Sensor 2/1 Circuit High. ● P2504 - Charging System Output High. ● P0563 - System Voltage High. This bulletin involves reprogramming the PCM with the latest available software.
18-040-24
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P0300 - Multiple Cylinder Misfire. This bulletin involves reprogramming the PCM with the latest available software.
98051
Warranty Newsletter – Volume 10, Issue 4
98060
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 4
0802824
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
S2423000001
Rear Cab Silencer Trim Panel Servicing.
0802624
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
0300224
Front and Rear Axle Sensor Kit **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C1451-11 - Service Axle Locker System** Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center (EVIC) for this condition.
0800324A
Horn Inoperative Customers or technicians may experience one ore more of the following: ? Horn is inoperative. ? Horn sound is very low. ? Horn is physically dissembling. This bulletin involves inspecting both horn date codes and replacing the horn(s) if needed.
9100287
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2408000002
Tire Pressure Warning Lamp is on Steady, or Flashing
0802024
Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0824523
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
9100276
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2309000013
Verifying Camshaft Diagnosis
S2309000012
Mil-On/Check Engine Lamp-On with DTC P06DD set in the powertrain control module (PCM).
9100264
PSU Oil Pump Assy
9100265
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
S2318000011
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0341 ? Camshaft Position Sensor Performance ? Bank 1 Sensor 1, Set.
9100218
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include: Amplifier(AMP),IPC,HVAC,Radio,Digital TV,TPM,PCM,ORC,DTCM,SCCM,CVPM,EHPS,ICS,PTCM,OCM,PTS,PAM,DAS,DPDM,CSWM,ESM,ABS,PSSM,EAM,TBM,HCP,RF Hub,ASBS,LBSS,RBSS,AHLM,ITM,TCM. *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 *If still DTCs U0140 presents then contact Engineering Expert: FCA Redacted Content
9100244
FRT DOOR HINGE - DOOR CHECK If the front door check strap physically breaks or cracks, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the broken part and email the pictures to FCA Redacted Content.
S238A000050
4.5 Inch Premium Bar Speaker Static, Rattles, Buzzing
S1808000057
Inspecting And Disconnecting Negative Battery Cables On ESS Vehicles
0823023
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
S238A000048
Radio Reset After Clock Adjustment
0901523
Lower Radiator Hose Not Properly Seated Customers may experience the following: ? Coolant leak underneath the vehicle. This bulletin involves inspecting and if necessary re-seating the lower radiator hose.
S2309000006
Engine oil leak
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
S2323000073
Exterior Mirror And Or Blind Spot Inoperative.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2323000074
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S2221000003
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
2309423
Back Glass Water Leak Interior water leak at back glass (backlite) and hardtop, allowing water to leak into the vehicle at the lower passenger side corner Fig. 1. This bulletin involves inspecting the backlite for water leaks and possibly replacing the backlite if a leak is found.
S2319000007
Squeak Noise From Dash Area When Turning The Steering Wheel.
S2323000071
Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
9100212
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
9100209
Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the switch 2) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.
S2307000002
Suspected engine coolant leak.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S238A000042
Media Hub USB Connection Drops, Or Apple CarPlay and Android Auto Inoperative.
2400623
A/C Diagnostic LOP Change
S1919000004
U0131-00-LOST COMMUNICATION WITH POWER STEERING CONTROL MODULE ?A?. Service Electric Power Steering Message On Cluster.
S2008000031
Low Charging Voltage Displayed On Cluster
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
Reference80A1
Customer Satifaction Notification 80A - Fuel Tank
Reference80A
Customer Satifaction Notification 80A - Fuel Tank
1400623
Fuel Tank and Fuel Delivery Module Replacement Customers may experience the following: ? Fuel gage reading incorrectly at 7/8 full after refueling. This bulletin involves replacing the fuel tank and possibly the fuel delivery module.
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
9100185
ELECTRIC HYDRAULIC POWER STEERING PUMP Prior to replacing this component for damage at the pump electrical connection, please contact FCA redacted content. If no response in 15 minutes, proceed with repair.
S238A000034
USB Hub In-Operable
2308323
Sunvisor Rocking or Loose One or both sunvisors rocking or are loose This bulletin involves adding foam pads to both sunvisor body mounts.
92177
Warranty Bulletin D-23-04 - 2018-2023 (Current) Jeep Wrangler (JL) and 2020-2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. B)
S238A000028
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
9100160
Power wndow switch passenger
S2324000010
Customer Indicates Low Air Flow Out Of Dash Vent.
S2325000006
Customer complaint may include a MIL-on or check engine lamp on condition.
2307123
Right Side Tailgate Not Flush with Cargo Box The right side of the tailgate appears not fully closed (excessive gap between tailgate and cargo box). This bulletin involves inspecting and possibly adjusting the striker post or pivot cup as needed to achieve proper tailgate gap to cargo box.
2302723
Missing Side Steps Vehicles ordered with side steps did not receive side steps installed. This bulletin involves installing missing side steps. NOTE: Vehicles were ordered with the side step option but did not get the side steps from the factory.
S2309000002
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
0900923b
Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.
S2308000068
Front Inverter Outlet and Rear Center Console Power
0700723
Water Quality When Mixed With Engine Coolant
9100153A
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
0900923
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.
0900923a
Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present.
2305723
Manual Door Locks Inoperative with Mechanical Key One or more manual door locks inoperative using the mechanical key. NOTE: The power door locks will still function normally. This bulletin involves inspecting the door lock cylinders and possibly replacing one or more lock cylinders or re-attaching the key cylinder linkage clip.
S2323000021
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
0812023
Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination. Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.
S238A000021
Radio Display Screen Blank Or Screen Cuts In And Out
9100142
Mirror
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Newsletter
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
0806423
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
S2025000001
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
9003357A
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S2108000015
Uconnect Box Require Service Message
89211
Warranty Bulletin D-23-04 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. A)
89216
International Warranty Bulletin ID-23-03 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. A)
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
9003357
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9100133
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
9100132
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
2302023A
Corrosion on Door, Hood And/or Swing Gate Hinges Corrosion found on the door, hood and/or swing gate hinge(s). This bulletin involves inspecting and replacing any hinge exhibiting corrosion. The replacement hinge is equipped with a Zinc shim (Fig. 1) .Zinc Shim
2302023a
Corrosion on Door, Hood And/or Swing Gate Hinges Corrosion found on the door, hood and/or swing gate hinge(s). This bulletin involves inspecting and replacing any hinge exhibiting corrosion. The replacement hinge is equipped with a Zinc shim (Fig. 1) .Zinc Shim
89079
Warranty Bulletin D-23-04 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
2302023
Corrosion on Door hood Swing Gate Hinges Corrosion found on the door, hood and/or swing gate hinge(s). This bulletin involves inspecting and replacing any hinge exhibiting corrosion. The replacement hinge is equipped with a Zinc shim. (Fig. 1) .Zinc Shim
S2308000008
No crank, Stop Start System Inoperative
S2318000002
Malfunction Indicator Lamp (MIL) Illumination. Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.
S2323000004
Defogger Is Not Working. Terminal Detached From The Glass.
S2323000002
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
08-003-22 REV. A
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
18-154-22 REV. B
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0300 - Multiple Cylinder Misfire. This bulletin involves reprogramming the PCM with the latest available software.
S2208000191
Passenger Power Adjustable Mirror Does Not Operate, Service Blind Spot Message Displayed on Cluster
1815422-1
PCM Software
1815622
Powertrain Control Module (PCM) Updates
9100103
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
SENSOR Intrusion Module
9100105
Seal, Sunroof
S2223000063
Ambient Temperature Sensor Servicing.
S2008000103RevA
No Start, Stop Start Inoperative, Battery or Check Engine Light (CEL) Illuminated
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.