9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000048 REV.A
Customer States Driver Seat inoperative. Seat Fuse F59 30A Found blown.
S2623000048
Customer States Driver Seat Inoperative.
113792
PAD - INSTRUMENT PANEL
9100872
Display Exchange part has been superseded. Order the latest Z part number: Z8607669AC --> Z8791155AA (Active Exchange Part) Z8607669AD --> Z8791669AA (Active Exchange Part) Z8607669AE --> Z8791156AA (Active Exchange Part) Z8607671AC --> Z8791157AA (Active Exchange Part) Z8607671AD --> Z8791158AA (Active Exchange Part) Z8607671AE --> Z8791159AA (Active Exchange Part)
9100533 Rev 1
DCSD Before replacing this part for a Blank screen, screen flickering or screen inoperative concern, perform a hard reset to the Display and see if concern is resolved. Currently no dealer claims with this issue stating the RVC image is affected. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Exchange Part Number Supersession For Ordering: 68607669AC --> Z8607669AC --> Z8791155AA 68607669AD --> Z8607669AD --> Z8791669AA 68607669AE --> Z8607669AE --> Z8791156AA 68607671AC --> Z8607671AC --> Z8791157AA 68607671AD --> Z8607671AD --> Z8791158AA 68607671AE --> Z8607671AE --> Z8791159AA
113270
CORE – HEATER
113271
CORE – HEATER
9100833 REV1
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112862
MOTOR - BLOWER WITH WHEEL
112863
MOTOR - BLOWER WITH WHEEL
112842
BOLT - HEX FLANGE HEAD
9100833
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
HEATER - ELECTRIC COOLANT
112857
HEATER - ELECTRIC COOLANT
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
111760
MOTOR AND LINKAGE - WINDSHIELD WIPER
112203
SWITCH - STEERING WHEEL
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
S268A000013
Radio Volume Jumping Up To Max Volume After Radio Wake Up
111405
COVER - CYLINDER HEAD
111406
COVER - CYLINDER HEAD
S2623000018
Wind Noise From Hard Top Freedom Panels Near Rear View Mirror While Driving.
08-134-26
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
08-129-26
Flash: Comfort Seat And Wheel (CSWM) Updates The customer may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot enough or does not work. This bulletin involves reprogramming the CSWM with the latest available software.
S248A000006 REV.A
Radio screen goes blank or cuts in and out
9100773
Disengaging Stabilizer Bar Front [SHG] 1. Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly 2. If the ends of the stabilizer bar are rusted, DO NOT REPLACE THE STABILIZER BAR. The bar ends are currently masked to protect against excessive powder coats, which may lead to minor surface rust.
S2602000001
Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)
S2608000004
Remote Keyless Entry, Passive Entry, Remote Start Inoperative or a Cluster Message “Keyfob Not Detected”
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
110607
LAMP - TAIL
110610
LAMP - TAIL
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110405
GLOVE BOX - INSTRUMENT PANEL
110406
GLOVE BOX - INSTRUMENT PANEL
110626
PANEL - FRONT SEAT BACK
110399
HANDLE - INSIDE RELEASE
110400
HANDLE - INSIDE RELEASE
S2603000001
A suspected leak may be noticed on the front or rear axle pinion seal.
S2621000003
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
31-001-26 REV.A
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
110462
D-25-15 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110469
ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110429
Warranty Newsletter – Volume 12, Issue 2
110431
FCA Caribbean Warranty Newsletter – Volume 12, Issue 2
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
31-001-26
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
9100591 Rev 1
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100756
DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
109986
SWITCH - LUMBAR CONTROL
08-012-26
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
9004281
Before replacing bluetooth speaker for not charging or battery is dead, please refer to SOL #S248A000019 - Jeep Bluetooth Speaker Does Not Charge
109281
CENTER STACK – NONE
9100738 Rev 1
Issue Description: In JL/JT vehicles, many dealers and customers are not fully aware of the correct way to install the Mopar all-weather floor mats, especially the front mats. The all-weather mats are installed without removing the slit/perforation portion of the front carpet, which blocks the drain port on the all-weather mats completely and does not allow water/any liquid to get drained out of the vehicle through the drain hole on the underbody floor. Correct Installation Method for Mopar All-Weather Floor Mats 1. Find the slit/perforation on the front carpet (near the outboard mat post on the carpet )and cutout that piece from carpet. 2. Remove Drain Plug on the drain hole on the underbody floor 3. Install the All-Weather Mat. Make sure the mats built-in drain port lines up correctly into the drain hole on the floor. 4. Insert the drain plug in the drain port on all-weather mat to close the drain port. The plug is to be removed whenever there is need to drain water on the mat or to wash out dirt without removing the mat form the vehicle.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2523000096
CEL (Check Engine Lamp)/ Brake lamp Illuminated. Diagnostic Trouble Code (DTC) P083F- Clutch Pedal Position Sensor Performance.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100736
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108893
MICROPHONE - AUDIO
108894
MICROPHONE - AUDIO
S2524000015
Temperature Control Display Is Showing Incorrect Values In Climate Widget.
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
108544
SWITCH - POWER WINDOW
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
08-369-25
SOS Light Is On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B143A-13 - Microphone 1 - Circuit Open. ● B143D-13 - Microphone 2 - Circuit Open. Customers may also comment on one or more of the following: ● SOS light is illuminated. ● Customer can hear incoming calls but can't be heard on the other end. This bulletin involves replacing the **Microphone, Audio** assembly.
S2508000100
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S1805000006 REV.B
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S2509000009
Engine Oil Leak
S2508000091
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
105646
MODULE - STEERING CONTROL & COLUMN
9100670
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2218000003 REV.B
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
107418
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
106352
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
S2508000068
Instrument Panel Cluster (IPC) Display Flickers, Overlapping Displayed Images, Multiple Warning Lamps Turn on And Off
S2522000001
TPMS Handling & Installation Best Practices
S2522000002
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100649
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100654
Before replacing the key fob battery, please follow the following steps: 1- Check if there is a "FOB Low Battery" msg on the instrument cluster 2- Check if there is a fob Low battery active DTC Fob battery 1 DTC B1A10-00 or Fob battery 2 DTC B1A11-00 3- Check if the original battery is installed which Varta or Panasonic sized CR 2450 4- Verify if the fob ID printed under the battery cover matches fob IDs stored in the RFHUB, use DID $A004 - Engineering Development Data 1 (FOB ID 1 & 2) to check the fob IDs in the RFHUB 5- Check the voltage of the coin battery, replace the battery only if the voltage is 2.3V or below and report the voltage in the dealer narratives
S258A000019
Radio Does Not Turn On Automatically When Vehicle Is Started
S2509000001 REV.B
Engine Rattle Noise
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2422000001 REV.D
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
18-049-25 REV. A
Flash: Powertrain Control Module (PCM) Updates ustomers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation. ● P1129 - Closed Loop Fueling Not Achieved - Bank 2 Upstream. ● P0158 - O2 Sensor 2/2 Circuit High. ● P0152 - O2 Sensor 2/1 Circuit High. ● P2504 - Charging System Output High. ● P0563 - Battery/System Voltage High. Customers may also experience one or more of the following: ● **Vehicle goes in limp mode within 1.6 km (1 mi) of driving while in 4LO, DTC P08A6 active and "Clutch Too Hot" message followed by "Service Transmission” message in the Instrument Panel Cluster (IPC).** ● The engine runs rough This bulletin involves reprogramming the PCM with the latest available software.
105648
MODULE - ENGINE CONTROLLER
18-049-25
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation.** ● P1129 - Closed Loop Fueling Not Achieved - Bank 2 Upstream. ● P0158 - O2 Sensor 2/2 circuit high. ● P0152 - O2 Sensor 2/1 circuit high. ● P2504 - Charging system output high. ● P0563 - Battery/system voltage high. Customers may also experience the following: ● **"Service Transmission” message on in the Instrument Panel Cluster (IPC).** ● The engine runs rough. This bulletin involves reprogramming the PCM with the latest available software.
21-009-25 REV. C
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2208000138 REV.B
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
23-026-25
Overhead Sound Bar Rattles Or Buzzes Customers may experience the following: ● Overhead sound bar speaker assembly buzzes or rattles This bulletin involves applying a foam strip to the back side of the sound bar speaker assembly.
105288
VALVE - CHECK
9100614
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
OTHERDOC_133
Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
9100605
Shim - felt GIM # NUSENGCHR24018991: JL JT sun visor center support BSR. Add felt shim 68736674AA - 43MM OD x 10mm ID x 1mm thick.
9100599
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
104966
BEZEL & INDICATOR- GEAR SHIFT INDICATOR
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S2523000049
B2779-04 Vehicle Pedestrian Alert Module-System Internal Failures. Quiet Vehicle Pedestrian Module (QVPM) Sound Is Not OK. Discussion: If diagnostic trouble code (DTC) B2779–04 is present and or QVPM is inoperative or sound is not okay, before replacing the module please check first the following service instructions: Perform the BODY VERIFICATION TEST. (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) - Standard Procedure).
09-011-25
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2508000039
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2323000002 REV.A
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
9100498 Rev 3
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100534 Rev 1
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
9100570
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
08-155-25
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update 2023 - 2025 (JL) Jeep Wrangler 2023 - 2025 (JT) Jeep Gladiator This bulletin applies to vehicles built on or before May 05, 2025 (MDH 0505XX) equipped with Global Telematics Box Module (TBM) (Sales Code RDG). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.15, 5.41 or 5.43 to 5.53 software level
08-150-25
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Customers may be concerned about vehicle theft due to ability of key FOBs to be programmed through RFHM. Software enhancement includes: ● Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ● This is intended to deter an unwanted drive off of the vehicle without the customer's knowledge. .This bulletin involves updating the RFHM module with the latest available software.
S2523000039
Steering Column Difficult To Adjust Up Or Down.
08-131-25
R1H Radio Over The Air Update U33.43 and U35.18 To U Customers may experience one or more of the following: ● Pop-up messages text cut-off "Transfer to Passenger". ● Missing active call details in phone widget after swap is performed. ● Missing Pop-up messages for Blind Spot related to Lane Management on/off. ● Virtual wall option in menu present (should be removed). ● Customer need to select Sound type in EV pages twice. ● Apple Car Play icon on main screen disapears when ACP is activ This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U33.43 and U35.18 To U37
104409
DOOR - PASSENGER AIR BAG
9100491 Rev 1
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
104558
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Newsletter – Volume 11, Issue 4
21-009-25 REV. B
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2523000024
Rear Defogger Solder Terminals Detached.
103524
TANK - FUEL
S2408000015 REV.D
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
S2509000004
Misfire DTCs, Rough Idle, Valvetrain Noise
S2523000010 REV.A
Exterior Rear View Mirror Stained And Will Not Clean.
S2523000015 REV.A
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
21-021-25 REV. A
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance. Customers may also experience one or more of the following: ● The check engine light illuminates. ● Overheating of the transmission fluid This bulletin involves reprogramming the TCM with the latest available software.
9100534
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
9100533
DCSD Before replacing this part for a Blank screen, screen flickering or screen inoperative concern, perform a hard reset to the Display and see if concern is resolved. Currently no dealer claims with this issue stating the RVC image is affected.
9100471
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
08-067-25
Radio USB Update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). Other software improvements included: ● Assist application performance improvements. REPAIR SUMMARY: This bulletin involves inspecting radio software level and if required, updating it with a USB to U33.43.
21-021-25
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00- Torque Converter Clutch Performance. Customers may also experience one or more of the following: ● The check engine light illuminates. ● Overheating of the transmission fluid. REPAIR SUMMARY: This bulletin involves reprogramming the TCM with the latest available software.
103986
D-23-04 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
103987
ID-23-03 Rev. I 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S2423000027 REV.C
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2509000002
Engine Noise
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
S2523000015
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
9100498 REV 1
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2108000015 REV.J
Uconnect Box Require Service Message
9100500
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
S2523000010
Exterior Rear View Mirror Stained And Will Not Clean.
S2509000001
Engine Rattle Noise
09-003-25
Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.
08-033-25
Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). Other Software Improvements: ● Assist application performance improvements This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update.
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2323000004 REV.A
Defogger Is Not Working. Terminal Detached From The Glass.
S2008000084 REV.C
Cluster Warning Lamp is on, Service 4WD Message
S228A000005 REV.E
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
S2521000001
Clutch Overheat, And/Or Service Transmission Illuminated. Diagnostic Trouble Code (DTC) P08A6 – Gear Lever Position Sensor System – Multiple Sensor Correlation, Set Only In 4Low.
21-009-25 REV.A
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
103063
SHIFTER - TRANSMISSION
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102384
EVAPORATOR - AIR CONDITIONING
9100470
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule. If the Filter is restricted or blocked then replace the part.
9100491
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
21-009-25
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
9100749 Rev 1
We have observed that some JL/JT rear axle shafts are leaking oil. Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
23-060-24
B-Pillar Water Leak When Vehicle Is Parked On A Hill Customers may experience one or more of the following: ● The vehicle will leak water from the top of the B-pillar when the vehicle is parked on a downward incline. ● Water on door trim or carpet. ● Water drips down the inside door and panel This bulletin includes performing a water test and possibly adding foam pads to both Freedom Panels.
101792
FILTER - AIR
101816
FILTER - AIR
21-039-24 REV. H
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch
S248A000019
Jeep Bluetooth Speaker Does Not Charge
102300
Warranty Bulletin D-23-04 Rev. G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
102315
Warranty Bulletin ID-23-03 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S2323000074 REV.A
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S2423000050
Buzz Squeak Rattle (BSR) From Speaker Sound Bar At High Volume Level.
14-009-24
Fuel Filler Hose Not Fully Seated There are no Customer Symptoms for this issue. NOTE: Technicians may observe that the fuel filler hose is not fully seated upon inspection. This bulletin involves inspecting and possibly reseating the fuel filler hose.
08-243-24
Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting radio software level and if required, updating it with a USB to U33.43.
101684
COVER KIT - HOOD
101664
GRILLE - INSTRUMENT PANEL SPEAKER
101285
DAMPER - NONE
S2422000001 REV.C
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
9100433
Heated Steering Wheel Jl/JT Heating Steering Wheel INOP or not warm enough The purpose of this document is to help dealerships root cause or diagnose the issue of the heated steering wheel system. Before replacing or ordering replacement parts (steering wheel, switches and wire harness) because of Heated Steering Wheel Inoperative And Or Not Hot Enough concern please review Star On Line S2423000045 for further details
S2408000116
Malfunction Indicator Lamp (MIL) on, Electronic Throttle Control (ETC) Lamp Flashes, Rough Idle
S2423000045
Heated Steering Wheel Inoperative And Or Not Hot Enough.
101137
Warranty Bulletin D-23-04 Rev. F 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
101140
FCA Caribbean Warranty Bulletin ID-23-03 Rev. G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
100774
SWITCH - HEADLAMP
100875
Warranty Bulletin D-23--04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
100876
FCA Caribbean Warranty Bulletin ID-23-03 Rev. F 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
97802
SWITCH - HEADLAMP
S2408000105
Malfunction Indicator Lamp (MIL) on, Battery Lamp on
S2422000002
Low Tire Pressure. Tire Valve Stem And Tire Pressure Monitor (TPM) Sensor Service.
08-203-24
Radio Over The Air Update from U29.44 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank performance pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition (VR) inoperative. ● Media Tuner delayed. ● Charge schedule Human Machine Interface (HMI). RVC functions normally. ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation Map black. ● Offroad pages inoperative. RVC functions normally. ● VR inoperative. ● Incorrect song title displayed, Carplay® only. ● Human Unit (HU) switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Navigation screen. RVC functions normally. ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the "Camera View Pages"". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.44 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
S2123000046 REV.B
Click Noise From Front End While Driving And Or Turning.
99670
GLOVE BOX - INSTRUMENT PANEL
99955
BEZEL - INSTRUMENT PANEL
99659
WHEEL - STEEL
18-065-24 REV. A
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0032 - O2 - Sensor 1/1 Heater Circuit High. ● P0038 - O2 - Sensor 1/2 Heater Circuit High. ● P0052 - O2 - Sensor 2/1 Heater Circuit High. ● P0058 - O2 - Sensor 2/2 Heater Circuit High. This bulletin involves reprogramming the PCM with the latest available software and possibly replacing one or more oxygen sensors.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
99885
WARRANTY BULLETIN D-23-04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. D)
99887
FCA Caribbean Warranty Bulletin ID-23-03 Rev. E adds 2024 model year vehicles and updates the Collision Service Bulletin number
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
99500
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
9100389
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
S2408000015 REV.C
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
9100362
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
S2423000033
Water Leak From Front Door. Water On Front Floor.
S2408000066
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100360
SWITCH Power Window Before replacing the window switch, please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Make sure all the switches harness are properly connected, disconnect the switch and reconnect it, and reverify the issue. If after performing these steps the switch remains faulty, please replace the switch
94006
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
98861
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
S228A000005 REV.D
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S1723000037 REV.A
Freedom Panel Underside Rough And Or White Coating Flaking
S2423000029
Water Leaking Near Front Bulkhead Or Cowl Area On Driver’s Side.
S248A000006
Radio Blank Screen or Cuts In and Out
9100338REV1
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
9100346
Rear View Camera Module Please review SOL S248A000008. A dealer may find vehicles equipped with RVC only, sales code XAC, may set U0565-00 erroneously in the radio. This fault code will not cause any operational issues. The rear camera is sending implausible data to the radio at times. If the technician is working on a vehicle with the above condition, a technician should not replace any parts if RVC is operating without any issues. Replacement cameras will set the same DTC without any operational complaints. Engineering is working on an update to improve the erroneous DTC from setting and the field will be notified upon completion.
S248A000008
Diagnostic Trouble Code (DTC) U0565-00 Implausible Data Received From Rear View Camera Module Active or Stored in Radio
S2408000045
Check Engine Lamp (CEL) is on, Cluster Message to Service the Shifter
94519
HEADLAMP
S2307000002 REV.A
Suspected Engine Coolant Leak
18-044-24
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1129 - closed loop fueling not achieved - Bank 2 Upstream. ● P0158 - O2 Sensor 2/2 circuit high. ● P0152 - O2 Sensor 2/1 circuit high. ● P2504 - Charging system output high. ● P0563 - Battery/system voltage high. Customers may also experience the following: ● The engine runs rough. This bulletin involves reprogramming the PCM with the latest available software.
S2208000063 REV.A
Loss Of Power Steering Assist. U0131 Lost Communication With Electro Hydraulic Power Steering Control Module (EHPS).
S2408000015 REV.B
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
98051
Warranty Newsletter – Volume 10, Issue 4
98060
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 4
S2423000001
Rear Cab Silencer Trim Panel Servicing.
9100287
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2408000002
Tire Pressure Warning Lamp is on Steady, or Flashing
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0800324
Horn Inoperative Customers or technicians may experience one ore more of the following: ? Horn is inoperative. ? Horn sound is very low. ? Horn is physically dissembling. This bulletin involves inspecting both horn date codes and replacing the horn(s) if needed.
S238A000058
Radio Navigation Displays Message ?No Maps Available?
S2309000013
Verifying Camshaft Diagnosis
S238A000055
Audio Muted During A CarPlay Or Android Auto Phone Call
S2008000185
Uconnect 5 Voice Recognition Options
9100218
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include: Amplifier(AMP),IPC,HVAC,Radio,Digital TV,TPM,PCM,ORC,DTCM,SCCM,CVPM,EHPS,ICS,PTCM,OCM,PTS,PAM,DAS,DPDM,CSWM,ESM,ABS,PSSM,EAM,TBM,HCP,RF Hub,ASBS,LBSS,RBSS,AHLM,ITM,TCM. *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 *If still DTCs U0140 presents then contact Engineering Expert: FCA Redacted Content
9100244
FRT DOOR HINGE - DOOR CHECK If the front door check strap physically breaks or cracks, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the broken part and email the pictures to FCA Redacted Content.
S1808000057
Inspecting And Disconnecting Negative Battery Cables On ESS Vehicles
S238A000046
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S238A000044
Radio Display Blank Screen, Vertical Lines On The Display Or Radio Screen Freezing
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
9100212
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
S2307000002
Suspected engine coolant leak.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2400623
A/C Diagnostic LOP Change
S238A000043
SiriusXM (SXM) Advertisements Pop Up On Radio
9100185
ELECTRIC HYDRAULIC POWER STEERING PUMP Prior to replacing this component for damage at the pump electrical connection, please contact FCA redacted content. If no response in 15 minutes, proceed with repair.
91887
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
91890
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.