9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
OTHERDOC_177
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selction
114282
***Recall Completion Prior to Sale of Vehicle***
114283
***Recall Completion Prior to Sale of Vehicle***
113835
COVER - CYLINDER HEAD
113792
PAD - INSTRUMENT PANEL
9100872
Display Exchange part has been superseded. Order the latest Z part number: Z8607669AC --> Z8791155AA (Active Exchange Part) Z8607669AD --> Z8791669AA (Active Exchange Part) Z8607669AE --> Z8791156AA (Active Exchange Part) Z8607671AC --> Z8791157AA (Active Exchange Part) Z8607671AD --> Z8791158AA (Active Exchange Part) Z8607671AE --> Z8791159AA (Active Exchange Part)
9100533 Rev 1
DCSD Before replacing this part for a Blank screen, screen flickering or screen inoperative concern, perform a hard reset to the Display and see if concern is resolved. Currently no dealer claims with this issue stating the RVC image is affected. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Exchange Part Number Supersession For Ordering: 68607669AC --> Z8607669AC --> Z8791155AA 68607669AD --> Z8607669AD --> Z8791669AA 68607669AE --> Z8607669AE --> Z8791156AA 68607671AC --> Z8607671AC --> Z8791157AA 68607671AD --> Z8607671AD --> Z8791158AA 68607671AE --> Z8607671AE --> Z8791159AA
113240
SPARK PLUG - NONE
113241
SPARK PLUG - NONE
113270
CORE – HEATER
113271
CORE – HEATER
113291
ENCLOSURE - SPEAKER
9100833 REV1
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112862
MOTOR - BLOWER WITH WHEEL
112863
MOTOR - BLOWER WITH WHEEL
112842
BOLT - HEX FLANGE HEAD
112845
WIRING – INJECTOR
9100833
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
HEATER - ELECTRIC COOLANT
112857
HEATER - ELECTRIC COOLANT
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
111760
MOTOR AND LINKAGE - WINDSHIELD WIPER
112203
SWITCH - STEERING WHEEL
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
S268A000013
Radio Volume Jumping Up To Max Volume After Radio Wake Up
111405
COVER - CYLINDER HEAD
111406
COVER - CYLINDER HEAD
S2623000018
Wind Noise From Hard Top Freedom Panels Near Rear View Mirror While Driving.
S268A000011
Radio Remains On After Ignition Off
08-134-26
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
08-131-26
Flash: Comfort Seat And Wheel (CSWM) Updates The customer may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot enough or does not work. This bulletin involves reprogramming the CSWM with the latest available software.
9100773
Disengaging Stabilizer Bar Front [SHG] 1. Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly 2. If the ends of the stabilizer bar are rusted, DO NOT REPLACE THE STABILIZER BAR. The bar ends are currently masked to protect against excessive powder coats, which may lead to minor surface rust.
S2602000001
Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)
S2608000004
Remote Keyless Entry, Passive Entry, Remote Start Inoperative or a Cluster Message “Keyfob Not Detected”
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110405
GLOVE BOX - INSTRUMENT PANEL
110406
GLOVE BOX - INSTRUMENT PANEL
110626
PANEL - FRONT SEAT BACK
110399
HANDLE - INSIDE RELEASE
110400
HANDLE - INSIDE RELEASE
S2603000001
A suspected leak may be noticed on the front or rear axle pinion seal.
S2621000003
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
31-001-26 REV.A
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
110462
D-25-15 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110469
ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110429
Warranty Newsletter – Volume 12, Issue 2
110431
FCA Caribbean Warranty Newsletter – Volume 12, Issue 2
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
31-001-26
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
9100591 Rev 1
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100756
DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
109986
SWITCH - LUMBAR CONTROL
08-012-26
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
9004281
Before replacing bluetooth speaker for not charging or battery is dead, please refer to SOL #S248A000019 - Jeep Bluetooth Speaker Does Not Charge
109281
CENTER STACK – NONE
9100738 Rev 1
Issue Description: In JL/JT vehicles, many dealers and customers are not fully aware of the correct way to install the Mopar all-weather floor mats, especially the front mats. The all-weather mats are installed without removing the slit/perforation portion of the front carpet, which blocks the drain port on the all-weather mats completely and does not allow water/any liquid to get drained out of the vehicle through the drain hole on the underbody floor. Correct Installation Method for Mopar All-Weather Floor Mats 1. Find the slit/perforation on the front carpet (near the outboard mat post on the carpet )and cutout that piece from carpet. 2. Remove Drain Plug on the drain hole on the underbody floor 3. Install the All-Weather Mat. Make sure the mats built-in drain port lines up correctly into the drain hole on the floor. 4. Insert the drain plug in the drain port on all-weather mat to close the drain port. The plug is to be removed whenever there is need to drain water on the mat or to wash out dirt without removing the mat form the vehicle.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2523000096
CEL (Check Engine Lamp)/ Brake lamp Illuminated. Diagnostic Trouble Code (DTC) P083F- Clutch Pedal Position Sensor Performance.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100738
Issue Description In JL/JT vehicles, the front carpets have a perforated section below the drain plug instead of a fully punched-out hole. This causes several problems: . Dealers often install all-weather mats without removing the carpet cutout, which completely blocks the drain. . Missing drain plug claims occur because the plug is not clearly visible. . Customers find it difficult to locate and access the drain plug, especially when the vehicle is muddy. Correct Installation Method for Mopar All-Weather Floor Mats To ensure proper drainage, follow these steps: 1. Identify the Issue: . Some owners place the all-weather mats directly over the carpet, blocking the drain hole even though the mat has a drain port. 2. Locate the Carpet Cutout: . Under the mat area, there is a pre-cut carpet section designed to be removed. 3. Remove the Carpet Piece and Plug: . Lift or cut out the small square of carpet to expose the metal floor. . Remove the rubber drain plug from the Jeeps floor. 4. Install the Floor Mat: . Place the all-weather mat back into position. . Align the mats built-in drain tube with the drain hole on the floor to form a proper seal. 5. Reinstall the Plug into the Mat: . Insert the drain plug (removed from the floor) into the drain hole on the mat. . This allows you to open the plug anytime to wash out dirt or water without removing the mats. Benefits . Enables washing the mats with a hose while they remain inside the vehicle; water drains directly to the ground instead of soaking the carpet. . Prevents water from getting trapped under the mat, avoiding carpet damage.
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108893
MICROPHONE - AUDIO
108894
MICROPHONE - AUDIO
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
108544
SWITCH - POWER WINDOW
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
S2508000100
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S1805000006 REV.B
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S2509000009
Engine Oil Leak
S2508000091
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
105646
MODULE - STEERING CONTROL & COLUMN
9100670
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2218000003 REV.B
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
107418
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
106352
SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
9100649
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
105648
MODULE - ENGINE CONTROLLER
105288
VALVE - CHECK
9100605
Shim - felt GIM # NUSENGCHR24018991: JL JT sun visor center support BSR. Add felt shim 68736674AA - 43MM OD x 10mm ID x 1mm thick.
9100749 Rev 1
We have observed that some JL/JT rear axle shafts are leaking oil. Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.