Vehicle report

2022 JEEP GRAND CHEROKEE 4XE

Compare every JEEP GRAND CHEROKEE 4XE yearNHTSA and EPA records

Service bulletins

606 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S238A000038 REV.D

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

9100905

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100902

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100363 Rev 3

Service Bulletin/Repair Instructions

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.

S2623000001 REV.A

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2508000029 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

S2523000032 REV.B

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

113801

Service Bulletin/Repair Instructions

SEAL - LOWER AGS

113553

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113554

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113557

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113558

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113528

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

113529

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

9100866

Service Bulletin/Repair Instructions

Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

9100859

Service Bulletin/Repair Instructions

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

08-259-26

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **B22A9-87 - ECU Internal Performance - Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low ● B22A9-42 - ECU Internal Performance-general Memory Failure.** ● B22A9-16 - ECU Internal Performance - Circuit Voltage Below Threshold. ● B22A9-17 - ECU Internal Performance - Circuit Voltage Above Threshold. ● B22A9-19 - ECU Internal Performance - Overcurrent. ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. ● B22A9-92 - ECU Internal Performance - Performance Or Incorrect Operation. Customer may also experience the following: ● 12 volt battery drain. ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

113123

Service Bulletin/Repair Instructions

SPRING KIT - DISC BRAKE PAD

S2508000025 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

9100811 Rev 4

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S2102000004 REV.D

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

112979

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112980

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

112842

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

21-041-26 REV. A

Service Bulletin/Repair Instructions

Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set **one or more the following Diagnostic Troubles Code (DTCs): ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1.** ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode. This bulletin involves replacing the transmission oil pump.

9100833

Service Bulletin/Repair Instructions

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

112856

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

112857

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

08-238-26

Service Bulletin/Repair Instructions

Fuel Oil Refresh Mode (FORM) Message - Safety Recall 68C Supplement Technicians may experience the following: ● A FORM message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2503000001 REV.A

Service Bulletin/Repair Instructions

Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

08-221-26 REV. A

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.

OTHERDOC_164

Other

Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed

9100826

Service Bulletin/Repair Instructions

WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

112198

Service Bulletin/Repair Instructions

MODULE - LIFTGATE

9100811Rev3

Service Bulletin/Repair Instructions

***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

23-019-26

Service Bulletin/Repair Instructions

Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

08-221-26

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.

112199

Service Bulletin/Repair Instructions

MODULE - LIFTGATE

9100811 REV1

Service Bulletin/Repair Instructions

08-217-26

Service Bulletin/Repair Instructions

Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.

112180

Service Bulletin/Repair Instructions

BEZEL - OVERHEAD CONSOLE

21-041-26

Service Bulletin/Repair Instructions

Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.

9100532 REV1

Service Bulletin/Repair Instructions

Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

111833

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111834

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111749

Service Bulletin/Repair Instructions

FRAME - CARGO AREA

9100811

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S248A000015 REV.A

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

08-208-26

Service Bulletin/Repair Instructions

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

111619

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

111620

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

S2102000004 REV.C

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

08-072-26 REV. A

Service Bulletin/Repair Instructions

High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2623000024

Service Bulletin/Repair Instructions

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

S2624000005

Service Bulletin/Repair Instructions

Driver Side Heat Blows Warm

S2623000022

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.

9100787Rev1

Service Bulletin/Repair Instructions

Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2608000019

Service Bulletin/Repair Instructions

High Voltage Connector Seal And Fastener Service Parts Are Now Available

9100787

Service Bulletin/Repair Instructions

111118

Service Bulletin/Repair Instructions

COVER - CARGO AREA

S2602000003

Service Bulletin/Repair Instructions

Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110770

Warranty Program/Extension

D-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

110771

Warranty Program/Extension

ID-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

110592

Service Bulletin/Repair Instructions

SENSOR - PINCH

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110608

Service Bulletin/Repair Instructions

SPEAKER - NONE

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

08-075-26

Service Bulletin/Repair Instructions

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

08-072-26

Service Bulletin/Repair Instructions

High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited. This bulletin involves replacing the high voltage battery pack.

110391

Warranty Program/Extension

D-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

110409

Warranty Program/Extension

ID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

S258A000002 REV.C

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian. Rearview Camera (RVC) Functions Normally

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S268A000005

Service Bulletin/Repair Instructions

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

08-065-26

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0607-00 - ECU Internal Performance. ● P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. ● P0CA6-00 - Hybrid/EV Battery Charging Current High.** ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0D0F-00 - Hybrid/ EV Battery Negative Contactor “A” Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience one or more of the following: ● **Vehicle does not start.** NOTE: **The no start condition is accompanied with one or more of the following DTCs: P0DAB-00, P0607-00, P0AA1-00, P0AA4-00, P0C78-00, P0CA6-00, P0B24-00, P1C5E-00 and/or P0BBE-00. P0BBE-00 and P0B28-00 will result in a MIL for 49 days. After 49 days of the MIL, the vehicle will no longer be allowed to start.** ● Low 12V battery causing vehicle not to start. This bulletin involves updating the BPCM with the latest available software.

S2108000121 REV.B

Service Bulletin/Repair Instructions

Check Engine Light On And Service Hybrid System Displayed. P0A0A-00 High Voltage System Interlock Circuit “A” Is Active

109003

Service Bulletin/Repair Instructions

HOSE - SUNROOF DRAIN

9100753 Rev 1

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

9100755

Service Bulletin/Repair Instructions

Any 2021-2022MY WL that has the right power liftgate anti-pinch sensor or power liftgate module(PLGM) replaced, both components need to be replaced as a pair.

S2523000089 REV.A

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

08-014-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

S2521000004 REV.B

Service Bulletin/Repair Instructions

The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

9100753

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

S2623000001

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2623000002

Service Bulletin/Repair Instructions

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

S2521000004 Rev.A

Service Bulletin/Repair Instructions

Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

109161

Service Bulletin/Repair Instructions

SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT

109157

Service Bulletin/Repair Instructions

ARMREST - REAR DOOR TRIM

S2521000005

Service Bulletin/Repair Instructions

The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.

9100227Rev3

Service Bulletin/Repair Instructions

Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

S2523000094

Service Bulletin/Repair Instructions

Power Liftgate Noise During Gate Operation

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

108946

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

108947

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

108974

Service Bulletin/Repair Instructions

THROTTLE BODY - NONE

08-394-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure

108941

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

108942

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

S2502000002

Service Bulletin/Repair Instructions

Clunk Pop Noise From Front End While Driving.

S2521000006

Service Bulletin/Repair Instructions

Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).

108833

Service Bulletin/Repair Instructions

AMPLIFIER - NONE

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

S2423000012 REV.D

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2523000089

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

S2523000065 REV.A

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2521000004

Service Bulletin/Repair Instructions

The customer is experiencing a "clicking" noise during turns while driving on WL vehicles

S2508000100

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

08-310-25

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

S2508000084

Service Bulletin/Repair Instructions

B273C-00 - Digital Crash Input Stored In The HCP, Service Hybrid Electric Vehicle System Warning Message And Red Wrench Light Displayed

9100325 Rev 1

Service Bulletin/Repair Instructions

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.

08-302-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or two USB update.

S258A000002 REV.B

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

08-237-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: ● **Temperature displayed in the radio display and rear HVAC are mismatched.** ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio’s current software level the radio may need a one or two step USB update

08-266-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

S2519000008 REV.A

Service Bulletin/Repair Instructions

Noise From Front End While Steering Or Turning The Steering Wheel.

S2523000079

Service Bulletin/Repair Instructions

Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.

S2408000031 REV.A

Service Bulletin/Repair Instructions

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

106345

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106346

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106357

Service Bulletin/Repair Instructions

CENTER STACK - DISPLAY

08-266-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts. ● Radio is taking more than one minute to start after starting the engine. ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update

21-038-25

Service Bulletin/Repair Instructions

S2223000074 REV.B

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

S2408000079 REV.A

Service Bulletin/Repair Instructions

Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”

08-237-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update.

S2108000236 REV.B

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

106343

Service Bulletin/Repair Instructions

HEADREST - SECOND ROW

S258A000002 REV.A

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

106320

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 7

106321

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 7

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2523000061 REV.A

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

09-018-25

Service Bulletin/Repair Instructions

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.

105648

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

S2519000006

Service Bulletin/Repair Instructions

Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2219000005 REV.D

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

S2523000065

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

S2523000061

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

S2523000054

Service Bulletin/Repair Instructions

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

S238A000038 REV.C

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

08-179-25

Service Bulletin/Repair Instructions

12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming from the speakers during engine start/run. This bulletin involves replacing the Audio Amplifier.

S2519000004

Service Bulletin/Repair Instructions

Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

S2519000004REVA

Service Bulletin/Repair Instructions

9100594

Service Bulletin/Repair Instructions

Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

9100595

Service Bulletin/Repair Instructions

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2508000039

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2519000003

Service Bulletin/Repair Instructions

Slight Pull, Drift, Wander. Lack Of Precise Steering.

104686

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

08-106-25 REV. A

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software.

9100534 Rev 1

Service Bulletin/Repair Instructions

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

9100570

Service Bulletin/Repair Instructions

Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.

S2523000032 REV.A

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

S2523000046

Service Bulletin/Repair Instructions

Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS).

104522

Service Bulletin/Repair Instructions

SHAFT - DRIVE

104683

Service Bulletin/Repair Instructions

CARPET - REAR FLOOR

9100569

Service Bulletin/Repair Instructions

Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2508000033

Service Bulletin/Repair Instructions

The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message

S2523000040

Service Bulletin/Repair Instructions

Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.

S2523000036

Service Bulletin/Repair Instructions

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

S2523000034

Service Bulletin/Repair Instructions

C008E-00 Setting After Windshield Replacement

08-122-25 REV. A

Service Bulletin/Repair Instructions

A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set the following Diagnostic Trouble Code (DTC): ● B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: ● A/C system blowing warm air. This bulletin involves replacing the battery chiller.

08-122-25

Service Bulletin/Repair Instructions

S258A000013

Service Bulletin/Repair Instructions

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

9100546

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

08-106-25

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software.

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2523000023

Service Bulletin/Repair Instructions

Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2523000010 REV.A

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

S258A000011

Service Bulletin/Repair Instructions

Crackle, Pop or Growl noise At Start-up

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

S2424000003 REV.D

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

S2424000003 REV.C

Service Bulletin/Repair Instructions

AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

9100532

Service Bulletin/Repair Instructions

MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.

103953

Service Bulletin/Repair Instructions

VALVE - OIL CONTROL

9100390 Rev 1

Service Bulletin/Repair Instructions

D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

08-063-25

Service Bulletin/Repair Instructions

Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update.

103775

Service Bulletin/Repair Instructions

COOLER - BATTERY COOLANT

9100502

Service Bulletin/Repair Instructions

LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000007

Service Bulletin/Repair Instructions

Radio Display Screen Flicker

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

S2423000008 REV.A

Service Bulletin/Repair Instructions

SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.

S2423000034 REV.A

Service Bulletin/Repair Instructions

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

S2513000001

Service Bulletin/Repair Instructions

Grille molding applique is sticking out at the headlamp

S2523000016

Service Bulletin/Repair Instructions

Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.

S2424000003 REV.B

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

103476

Service Bulletin/Repair Instructions

TRANSMISSION - 8 SPEED

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2523000011

Service Bulletin/Repair Instructions

Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

S2223000074 REV.A

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

S2523000010

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

103292

Service Bulletin/Repair Instructions

MODULE - BATTERY HEATER

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2219000005 REV.C

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

9100498

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).

S2503000001

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation, and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set.

S2503000002

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

102939

Service Bulletin/Repair Instructions

LATCH – FRONT & REAR DOOR

08-018-25

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance.** ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. Customers may also experience the following: ● Vehicle does not start.

S1408000384 REV.H

Service Bulletin/Repair Instructions

08-006-25

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0D0F-00 - Hybrid/ EV Battery Negative Contactor “A” Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience the following: ● Low 12V battery causing vehicle not to star This bulletin involves updating the BPCM with the latest available software

98840

Warranty Program/Extension

WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)

98842

Warranty Program/Extension

FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV

98181

Warranty Program/Extension

Warranty Bulletin D-22-03 (Rev. B) FFB Program –Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes- 2022-2024 Jeep Grand Cherokee (WL) PHEV

0811223

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

0811123

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ? B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.

S2308000057

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.

9100162

Service Bulletin/Repair Instructions

AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Prior to repairs, please gather and provide the following information: - Detailed pictures showing any disconnected air tubes. - How the user identified the malfunction, and if it was present at time of first use or functioned and then stopped.

S2323000032

Service Bulletin/Repair Instructions

Rear Window Washer Not Spraying.

0900923

Service Bulletin/Repair Instructions

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.

S2208000080

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

0809823

Service Bulletin/Repair Instructions

Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customer may also experience the following: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the underhood switch.

9100159

Service Bulletin/Repair Instructions

engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Follow the diagnostic procedure outlined in the latest version of Star Online Publication S2303000001 prior to any repair.

S2308000049

Service Bulletin/Repair Instructions

Center Console End Cap USB Port Inoperative

S2323000031

Service Bulletin/Repair Instructions

Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.

S228A000019

Service Bulletin/Repair Instructions

Vehicle Compass Shows Wrong Direction or Dashes

9100156

Service Bulletin/Repair Instructions

Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

0800323

Service Bulletin/Repair Instructions

Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.

0806423

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

0803523a

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

0805523

Service Bulletin/Repair Instructions

Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

S2319000002

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

9003357a

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9100017

Service Bulletin/Repair Instructions

GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will lead to a C2219 fault code. WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TDC OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TFB OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TFB WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKJ, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + (TKJ or TLP) OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKJ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKN, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TKN OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKN WD: 3.6L V6 4x4, 5.7L V8 4x2, SDA, SD2, TKJ5CW + 5I8+ ERC + 5I4 + (SDA or SD2) + TKJ OR 5CW + 5I8+ EZH + 5I2 + (SDA or SD2) + TKJ WD: 3.6L V6 4x4, 5.7L V8 4x2, SDE, TKN 5CW + 5I8+ ERC + 5I4 + SDE + TKN OR 5CW + 5I8+ EZH + 5I2 + SDE + TKN

S2308000019

Service Bulletin/Repair Instructions

Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled

S2323000019

Service Bulletin/Repair Instructions

Water Leak In D Pillar Lift Gate Area.

S2108000015

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2208000174

Service Bulletin/Repair Instructions

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

S2308000016

Service Bulletin/Repair Instructions

The ORC Will Not PROXI Align. Negative Response 0X22

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9100133

Service Bulletin/Repair Instructions

ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.

S1408000384

Service Bulletin/Repair Instructions

0803523

Service Bulletin/Repair Instructions

9100132

Service Bulletin/Repair Instructions

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.

S2223000079

Service Bulletin/Repair Instructions

Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

S2302000001

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

S2308000011

Service Bulletin/Repair Instructions

Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2324000003

Service Bulletin/Repair Instructions

Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.

S2323000013

Service Bulletin/Repair Instructions

Power Folding Mirror Makes Noise When Pivoting.

2302123

Service Bulletin/Repair Instructions

Forward Facing Camera - Active Lane Management Inoperable This bulletin involves replacing the sensor cover and re-calibrating the forward facing camera. The customer may comment on the following:The active lane management system will not work. "Active lane Management unavailable service required" message on the cluster.

NotificationZD2

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD2 Engine Misfire

S2108000249

Service Bulletin/Repair Instructions

Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable

ZE1 Combo Rev1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZE1 Electric Vehicle Mode

08-031-23

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience one or more of the following: ?Service Charging System? popup when keying the vehicle to off while still in drive. Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. Radiator fan cycling while in park and with vehicle operational. May be described as ?breathing? sound from the front of the vehicle. ?Performance Limited, Service Fuel System? popup while driving. Radiator fan spinning at max speed while charging. The vehicle is providing max cooling when the charging module reaches high temperature. May be described as a loud sound that disappears when the vehicle is unplugged. Poor cabin heat in electric mode. Temporary loss of cabin cooling (<5s) while driving in electric mode. SOC dropping lower than expected while in eSave Battery Charge mode. Turtle mode while re-fueling in hot ambient. Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: Powertrain Control Module (PCM). Transmission Control Module (TCM).

08-032-23

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to PHEV battery. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0D0F-00 - Hybrid/ EV Battery Negative Contactor ?A? Stuck Closed. Customers may also comment on the following: Low 12V battery causing vehicle not to start. This bulletin involves updating the BPCM with the latest available software

08-033-23

Service Bulletin/Repair Instructions

Front Passenger Display Module (FPDM) Update to S23 Customers may experience the following: Front passenger screen does not work when battery is low during ignition crank This bulletin involves updating the FPDM to repair inoperative operation.

18-013-23

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ?Performance Limited, Service Fuel System? popup while driving. Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: Transmission Control Module (TCM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module.

23-011-23

Service Bulletin/Repair Instructions

Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.

S238A000004

Service Bulletin/Repair Instructions

Radio Unable To View Rear Screens In Rear Seat App

S2303000001

Service Bulletin/Repair Instructions

Moaning, Grinding, or Groaning Type Noise From The Driveline Between 50-70 MPH (80-112 kph).

ZE1 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZE1 Electric Vehicle Mode

S2323000012

Service Bulletin/Repair Instructions

Water Leak On Right Side Of Lift Gate.

08-017-23

Service Bulletin/Repair Instructions

Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.18.

08-019-23

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined. U1517-87 - Body Controller Secret Code-Missing Message. B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software.

08-022-23

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

23-010-23

Service Bulletin/Repair Instructions

Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.

S228A000019 Rev.

Service Bulletin/Repair Instructions

Vehicle Compass Shows Wrong Direction or Dashes

21-003-23

Service Bulletin/Repair Instructions

Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.

S2219000005 Rev.

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

S2308000006

Service Bulletin/Repair Instructions

All Windows are Open Without Request

S2323000011

Service Bulletin/Repair Instructions

Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.

9004148

Service Bulletin/Repair Instructions

SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.

9100117

Service Bulletin/Repair Instructions

HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial installation. Cycle handle several times to ensure fitting did not come loose.

S2323000009

Service Bulletin/Repair Instructions

Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.

S238A000001

Service Bulletin/Repair Instructions

Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

88509

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

S2323000007

Service Bulletin/Repair Instructions

Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.

S2323000006

Service Bulletin/Repair Instructions

Hood Flutters While Driving

08-003-23

Service Bulletin/Repair Instructions

Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.

08-005-23

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit. **Customer may also experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures.** This bulletin involves updating the EPS module with the latest available software.

23-002-23

Service Bulletin/Repair Instructions

Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possibly replacing the steering wheel and lock nut. The customer may describe the following: Steering wheel leather wrap loose or peeling due to lack of glue around the three to five and/or the seven to nine o?clock positions.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2324000002

Service Bulletin/Repair Instructions

Customer Indicates Heat Is Blowing Warm Not Hot.

S2208000172

Service Bulletin/Repair Instructions

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

S2203000004 Rev.

Service Bulletin/Repair Instructions

Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.

09-015-22

Service Bulletin/Repair Instructions

Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear.

S228A000021 Rev.

Service Bulletin/Repair Instructions

Speaker Pop Noise When Opening Door

S2208000197

Service Bulletin/Repair Instructions

Cluster Message ?Service Air Suspension?

21-032-22 REV. B

Service Bulletin/Repair Instructions

Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S228A000036

Service Bulletin/Repair Instructions

Rear Seat Entertainment (RSE) With Amazon Fire TV Remote Paring Or Remote Inoperative

S228A000035

Service Bulletin/Repair Instructions

Radio Will Not Turn On

S2203000005

Service Bulletin/Repair Instructions

Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.

S228A000005 Rev.

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2224000013

Service Bulletin/Repair Instructions

Customer Indicates Vehicle Blows Warm Air When Using Air Conditioning.

S2208000071 Rev.

Service Bulletin/Repair Instructions

Weather App May Freeze, Lockup Or Has Error Loading

S228A000034

Service Bulletin/Repair Instructions

Blue Screen On Radio When FamCam Is Selected

S2208000189

Service Bulletin/Repair Instructions

Popup Message ?Service Notification - Battery? On The Radio Display After Turning The Vehicle On

2304922-1

Service Bulletin/Repair Instructions

The liftgate DRVM camera washer nozzle is not cleaning the rear view camera.

9100103

Service Bulletin/Repair Instructions

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

9100104

Service Bulletin/Repair Instructions

SENSOR Intrusion Module

9100105

Service Bulletin/Repair Instructions

Seal, Sunroof

0821322

Service Bulletin/Repair Instructions

Upper Switch Bank Buttons Sticking on Instrument Center Bezel

0815522

Service Bulletin/Repair Instructions

Video Routing Module Inoperative

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

0803922

Service Bulletin/Repair Instructions

This bulletin involves inspecting the software level and updating the software to S24.18

0817922

Service Bulletin/Repair Instructions

Battery Pack Control Module (BPCM) Diagnostic and System Updates

0820422

Service Bulletin/Repair Instructions

Front Passenger Display Module (FPDM) Update to S23

0820922

Service Bulletin/Repair Instructions

Radio Over The Air 24.18 to S26.18 Software Version Updates

0820322

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Updates

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

2103222

Service Bulletin/Repair Instructions

Harsh Transition From Electric to Hybrid Mode

87147

Service Bulletin/Repair Instructions

It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.

0817022REVA

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): C1592-00 -Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit.

0815322REVA

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL) illumination: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

0819422

Service Bulletin/Repair Instructions

Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.

9100095

Service Bulletin/Repair Instructions

Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.

S2219000005

Service Bulletin/Repair Instructions

Dielectric Grease In Electric Power Steering (EPS) Connectors.

2103122

Service Bulletin/Repair Instructions

Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.

S2223000077

Service Bulletin/Repair Instructions

Check Engine Lamp On. C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.

S2123000069RevA

Service Bulletin/Repair Instructions

Hood Flutter Movement Or Bounce While Driving

S2221000004

Service Bulletin/Repair Instructions

Harsh Shift During Transition From Electric Vehicle (EV) To Hybrid Engine Mode.

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2223000074

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

S2223000075

Service Bulletin/Repair Instructions

Front Fascia Cover Gaps And Or Poor Fitment.

S2208000108RevC

Service Bulletin/Repair Instructions

PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers

S2208000173

Service Bulletin/Repair Instructions

PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers

0818122

Service Bulletin/Repair Instructions

Hood Ajar Switch Inoperative This bulletin involves replacing the hood ajar switch. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P152E - Engine Hood Switch 2 Circuit High. Customers may also experience:Start/Stop system warning light. Start/Stop inoperable. Remote start inoperable.

S228A000031

Service Bulletin/Repair Instructions

Radio Screen Black With Audio After Ignition On

0901222

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.

S2208000108

Service Bulletin/Repair Instructions

PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers

S2208000166

Service Bulletin/Repair Instructions

No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative

S228A000030RevA

Service Bulletin/Repair Instructions

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

9100082

Service Bulletin/Repair Instructions

STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.

9100086

Service Bulletin/Repair Instructions

VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part. Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.

S228A000003

Service Bulletin/Repair Instructions

Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

S228A000030

Service Bulletin/Repair Instructions

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

0817722

Service Bulletin/Repair Instructions

Flash: Fold Stow Module (FSM) Updates This bulletin involves performing a software update and calibration routine on the FSM. The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions.

S2208000163

Service Bulletin/Repair Instructions

Night Vision Inoperative. DTC?s U02BD-00 And B0125-02 Set

2303722

Service Bulletin/Repair Instructions

Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possiblyreplacing the steering wheel and lock nut. The customer may describe the following: Steering wheel leather wrap loose or peeling due to lack of glue around thethree to five and/or the seven to nine o?clock positions.

S2208000158

Service Bulletin/Repair Instructions

Service Lane Departure Warning Message

S2223000068

Service Bulletin/Repair Instructions

Door Panel Arm Rest Stained With White Residue.

S2202000011

Service Bulletin/Repair Instructions

Ride Height Selected Not Permitted Message In Cluster. Low Air Mass C15D9-00 DTC May Be Set.

S228A000026

Service Bulletin/Repair Instructions

Static, Crackle Or Buzz In Wireless Connectivity Mode Only

S228A000027

Service Bulletin/Repair Instructions

Steering Wheel Audio Controls Inoperative Or Slow To Respond

0816822REVA

Service Bulletin/Repair Instructions

Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 9, 2022. Customers may experience one or more of the following: Improvements to the prevention of screen locking up (rear view camera still operable). Carplay/Andriod Auto® inoperative. Radio display is blank (rear view camera still operable). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to ScreenOff (from R to P), (The desired behavior is screen transitions from the rear view camera back to the Screen Off state when the vehicle is taken out of Reverse). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from Playing to Browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA (Galaxy S10+®) is not connecting after over night sleep. If SXM® that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM®, USB are all greyed out blank screen and reset.

0817022

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit.

9100063

Service Bulletin/Repair Instructions

PCM If you are replacing a PCM in this vehicle, please review SOL S2225000003 for detailed programming instructions. Failure to follow instructions may result in an unresponsive PCM and cannot be recovered.

S2203000004

Service Bulletin/Repair Instructions

S228A000024

Service Bulletin/Repair Instructions

Radio Sirius XM Mutes After Ending Phone Call

S228A000025

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S1902000008

Service Bulletin/Repair Instructions

Air Suspension Compressor Module Assembly Replacement.

S228A000023

Service Bulletin/Repair Instructions

Erroneous Email Or Mobile App Message Notification For Airbag Light On

S2223000064

Service Bulletin/Repair Instructions

Park Assist Warning Displayed On Cluster After Recent Service Repair.

0816822

Service Bulletin/Repair Instructions

Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over the Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 9, 2022. Customers may experience one or more of the following: Radio display is blank (rear view camera still operable). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to Screen Off (from R to P), (The desired behavior is screen transitions from the rear-view camera back to the Screen Off state when the vehicle is taken out of Reverse). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from Playing to Browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA (Galaxy S10+®) is not connecting after overnight sleep. If SXM® that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM®, USB are all greyed out blank screen and reset. Home screen got stuck and says "Loading data please wait" for multiple key cycles. Issue recovered after radio hard reset, Vented seat icons showing on car without Vent.

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

S2221000003

Service Bulletin/Repair Instructions

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

S2223000061

Service Bulletin/Repair Instructions

Rattle Squeak Noise From Sunroof Area

S2225000003

Service Bulletin/Repair Instructions

P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM

0816222

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.

S228A000021

Service Bulletin/Repair Instructions

Speaker Pop Noise When Opening Door

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2208000071REVA

Service Bulletin/Repair Instructions

Weather App May Freeze, Lockup Or Has Error Loading

0801822REVA

Service Bulletin/Repair Instructions

Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise. Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.

S2208000080RevA

Service Bulletin/Repair Instructions

0803922REVB

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

0812122REVA

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.

0815322

Service Bulletin/Repair Instructions

9100013

Service Bulletin/Repair Instructions

GEAR Rack And Pinion You must use new service unique steering gear for the following combinations, Service PN: 68624788A$. WK: (5.7 or 3.0) + (Normal Duty or Normal Duty w increased travel suspension) + 265/60R18 BSW A/S LRR Tires or 265/60R18 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or 265/50R20 PERFORMANCE A/S TIRES + LT285/60R20E OWL All-terrain Tires WD: 5.7 4x4 w Police Group/Pursuit

9100015

Service Bulletin/Repair Instructions

GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624826A$ WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) w (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension or EXPORT TUNED SUSP or EXPORT TUNED SUSP - INCREASED TRAVEL ) w 265/50R20 PERFORMANCE A/S TIRES

S2208000148

Service Bulletin/Repair Instructions

Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

S228A000018

Service Bulletin/Repair Instructions

Radio intermittently mutes

85135

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-03 Fast Feedback Program - Engine, Transmission, Axle Assemblies/Prop Shafts, Exhaust, Cooling, A/C, Brakes, Fuel, Electrical, PHEV Front-End Accessory Drive (FEAD) and EPT System Compoentns - 2022 and 2023 Jeep Grand Cherokee (WL) PHEV (Rev. A)

2303222

Service Bulletin/Repair Instructions

Door Outer Appliques Delaminating This bulletin involves inspecting all six B and C-pillar door appliques and possibly replacing them if needed. If a customer?s VIN is listed in VIP or your RSU VIN list, performthe Inspection Procedure. This RSU only applies to vehicles on the RSU VIN list. Using a feeler gauge, inspect all six B and C-pillar door appliques by grasping thetop of the applique with finger tips and pull the applique away from door Fig. 1.Separating, Warped Or Lifting Applique Were any of the front or rear B or C-pillar door appliques not firmly attachedand pulled away 1.5 mm (.15 cm) or more at the top of the doors Fig. 1? YES>>>Proceed to Step 1 of the Repair Procedure for front door applique replacementand/or proceed to Step 2 of the Repair Procedure for rear door applique replacement. NO>>>This bulletin does not apply, use inspect LOP (23-05-11-97) to close theactive RSU.

S2219000003

Service Bulletin/Repair Instructions

Calibrating Steering Angle Sensor (SAS) After Electric Power Steering (EPS) Replacement

S2223000057

Service Bulletin/Repair Instructions

Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement

9100016

Service Bulletin/Repair Instructions

WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result.

9100019

Service Bulletin/Repair Instructions

Mopar trailer brake controller.

9100021

Service Bulletin/Repair Instructions

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

S2223000056

Service Bulletin/Repair Instructions

Defroster Grille Has A Gap And Or Warp

S2208000140RevA

Service Bulletin/Repair Instructions

Intermittently The Starter Clicks And Does Not Turn Over The Engine

S2202000008

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster EVIC. ASCM Inoperative. Low Air Mass DTCs

S2208000141

Service Bulletin/Repair Instructions

Cluster Display Option For Full Map Turn By Turn In Cluster Is Greyed Out

S2208000140

Service Bulletin/Repair Instructions

Intermittently The Starter Clicks And Does Not Turn Over The Engine

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2214000001

Service Bulletin/Repair Instructions

The customer may experience a message in the instrument cluster that comes on briefly while driving, typically during a throttle tip-out/tip-in maneuver. The message states "Performance Limited Perform Fuel System Maintenance" and typically displays for only a few seconds. The message may or may not be accompanied by a Mil-On condition and there are usually no noticeable driveability symptoms.

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

2302422

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.

9004548RevB

Service Bulletin/Repair Instructions

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

S2208000050RevB

Service Bulletin/Repair Instructions

Vehicle Will Not Start

S2208000130RevA

Service Bulletin/Repair Instructions

1ST Row Power Seat Forward Or Rearward Adjustments Do Not Operate, Heated Seat Back Does Not Turn On

S2208000127

Service Bulletin/Repair Instructions

BCM Replace Procedure And Command Location

S2208000130

Service Bulletin/Repair Instructions

1ST Row Power Seat Forward Or Rearward Adjustments Do Not Operate, Heated Seat Back Does Not Turn On

9004527

Service Bulletin/Repair Instructions

Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.

9004535

Service Bulletin/Repair Instructions

SEAT BELT, 2nd Rear Center 2nd row center seat belt is twisted and cannot be untwisted by normal seat belt manipulation. Step 1: Verify the seat belt cannot be untwisted by manipulated the seat belt webbing. Step 2: Release the seat cushion to expose the seat belt anchor. If the twist still cannot be removed by hand, continue to step 3. Step 3: Unbolt the anchor bracket and rotate the bracket until the seat belt twist is removed. Then re-torque the anchor bracket, re-install the seat cushion and verfiy the twist is removed. Please review Star Online Publication S2223000041

9004548RevA

Service Bulletin/Repair Instructions

S228A000009RevA

Service Bulletin/Repair Instructions

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

0812122

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18 The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following:Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000009

Service Bulletin/Repair Instructions

An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

9004548

Service Bulletin/Repair Instructions

S2208000125

Service Bulletin/Repair Instructions

Paddle Shifter Disable Feature Not Present

S2223000041

Service Bulletin/Repair Instructions

2nd Row Center Seat Belt Webbing Twisted

0803922REVA

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following:No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

9004546

Service Bulletin/Repair Instructions

Rear Air Springs WL rear air spring install video link https://www.fcamastertech.com/content/eLearning/0/E/0E8F7A59BF911FD0C5EAE41FB643D103C8731BE5/MTCE2103-M/story.html

S2202000006

Service Bulletin/Repair Instructions

Air Suspension Compressor Quick Connect Adaptor Fitting Service.

S228A000007

Service Bulletin/Repair Instructions

Unable To Listen Into Rear Seat Entertainment From Radio Or Front Display

83674

Service Bulletin/Repair Instructions

CONTROL - HVAC CONTROL

S228A000006

Service Bulletin/Repair Instructions

Jeep Mobile App Remote Operations Inoperative

9004536

Service Bulletin/Repair Instructions

MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen every time the vehicle is ignition on. Missing security certificate on a new vehicle or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call Stellantis engineers for more guidance. FCA Redacted Content

9004540

Service Bulletin/Repair Instructions

Cooling Fan Module For concern of Fan inoperative or excessive noise with or without DTC P0480. Before replacing the Fan Module, perform the WiTech fan actuation at 50% duty cycle; if fan operates follow appropriate diagnostic procedures for intermittent operation rather than replacing the fan module. For additional assistance, please contact FCA Redacted Content. If no response after 15 minutes proceed with repair.

S2108000209

Service Bulletin/Repair Instructions

Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery

S2208000110

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000005

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

S2224000007

Service Bulletin/Repair Instructions

Vehicle Center Console Is Warm During HVAC Operation

08-109-22

Service Bulletin/Repair Instructions

Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. The replacement ASCM will set DTC: U0300-00 - Internal Control Module Software Incompatibility-.

S2202000003

Service Bulletin/Repair Instructions

Low Air Mass C15D9-00 DTC Service Air Suspension Message And Or Air Woosh Noise.

S2232000005

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

S2108000131

Service Bulletin/Repair Instructions

One Or More Passive Entry Antenna General Electric Failure DTC?s Found In The RFH

S2223000040

Service Bulletin/Repair Instructions

Tick, Click, Snap Noise From Passenger Side Of Instrument Panel

08-037-22

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing. Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operatingtemperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into avapor. Turning the tail lamps on will usually accelerate this process.Clear Tail Lamp AssemblyTail Lamp Assembly with CondensationImages are not specific to vehicle, and only used for showing the tail lamps either clearFig. 1or having a condensation build up within the tail lamp assemblyFig. 2per the procedure.

S2224000006

Service Bulletin/Repair Instructions

Passenger Front Cabin Unable To Achieve Temperature Set Point.

S2123000067

Service Bulletin/Repair Instructions

Vehicle Will Not Crank, Battery Drained OR Vehicle Alarm Sounds For No Obvious Reason.

S2223000014

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

9004531

Service Bulletin/Repair Instructions

RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar

82975

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

S2224000005

Service Bulletin/Repair Instructions

Front HVAC Vents Default To Defrost, Driver Side Only Blows Cold.

9004526

Service Bulletin/Repair Instructions

COMPRESSOR, Air Conditioning HVAC not blowing cold air, or does not work as designed. Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Any questions, or concerns please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Software is available for 21MY per TSB 08-043-22 Rev. B and for 22MY per CSN Z33.

Z23

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z23 Radio Frequency Hub Module

83098

Service Bulletin/Repair Instructions

CSN Z23: 2022 (WL) GRAND CHEROKEE L - DEALER SERVICE INSTRUCTIONS AND RFHM PARTS

0500322REVA

Service Bulletin/Repair Instructions

Brake Lines Over-Torqued This bulletin involves inspecting and possibly replacing the front brake lines from the Brake System Control Module(BSCM) to both the front brake hose junctions. Customers may experience the following: Brake fluid leak. This minor leak is coming from the front brake line unions.

83020

Service Bulletin/Repair Instructions

DAMPER - STEERING

83052

Service Bulletin/Repair Instructions

RECEIVER - HUB

82973

Service Bulletin/Repair Instructions

LAMP - TAIL

9004421

Service Bulletin/Repair Instructions

ELEMENT, Heated Seat Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (1.63 to 1.99 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

9004508

Service Bulletin/Repair Instructions

ELEMENT, Heated Seat, Seat Cushion Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (2.03 to 2.49 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

9004516

Service Bulletin/Repair Instructions

ELEMENT, Heated Seat, Seat Back (2nd row) Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (3.07 to 3.75 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

9004524

Service Bulletin/Repair Instructions

SWITCH, Power Window For conern of power windows INOP due to Driver Window Switch not functioning, please contact FCA Redacted Content before replacing Switch. If no response or call back in 15 minutes, please procced with repair.

S2202000004

Service Bulletin/Repair Instructions

WL Air Suspension Control Module ASCM Service flash is for new part replacements ONLY

82837

Service Bulletin/Repair Instructions

DAMPER - STEERING

9004514

Service Bulletin/Repair Instructions

BUCKLE ASSY, Seat Belt, Left or Right (Front Row) Before ordering a new buckle part, ensure connector from buckle to wiring harness is fully seated. If not fully seated, this throws an intermittent airbag light on and occupant unbuckled HMI message. Airbag / seat belt light may be falsly turned on if seat buckle connector is not fully seated. Instead of replacing buckles, first check connection. Step 1: Unplug buckle from body harness. Step 2: Re-connect buckle connector to body harness. Step 3: Ensure connection is fully made and the aigbag / seat belt lights are no longer on. Step 4: If lights remain on, replace buckle.

S2108000242RevA

Service Bulletin/Repair Instructions

Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference

S2208000050RevA

Service Bulletin/Repair Instructions

Vehicle Will Not Start

S2208000089

Service Bulletin/Repair Instructions

Airbag Light On And/Or Passenger Seat Belt Unbuckled Message Displayed. Driver And Passenger Seat Belt Connector Not Fully Seated

0500322

Service Bulletin/Repair Instructions

Brake Lines OverTorqued

S2123000023RevB

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2223000030

Service Bulletin/Repair Instructions

Blind Spot Inoperative With Mirror Indicator On. C00C4-97 And Or C00C5-76 Wrong Mounting Position DTCs Set.

82581

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

0806922

Service Bulletin/Repair Instructions

Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following: Headlamps go into a fail safe mode with low beam at reduced intensity with position and side marker lights on. ?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

1806122

Service Bulletin/Repair Instructions

Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs). P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch ?A? Stuck Closed.

9004504

Service Bulletin/Repair Instructions

TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering.

9004507

Service Bulletin/Repair Instructions

MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level.

S2223000022

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2223000022 RevA

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2108000177

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking

S2108000177 RevB

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking

S2108000236

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S2108000236 RevA

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

Customer Satisfa

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

S2121000014

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

S2121000014 RevC

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

Z33-1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

Z33Revision1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

S2108000177 RevA

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)

S2108000177-1

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)

S2108000177RevB

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)

S2208000036

Service Bulletin/Repair Instructions

Camera Blue/Blank Screen Recovery And Diagnosis

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

9004498

Service Bulletin/Repair Instructions

AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Full air line bundles should not be ordered and have 90 degree elbows removed to replace damaged parts. The MOPAR kit PN 68526604A$ should be ordered instead.

9004499

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT, Transmission This valve body is currently unavailable from Mopar. Order the transmission assembly.

S2208000064

Service Bulletin/Repair Instructions

Check Engine Light Is On. P0480 Cooling Fan 1 Control Circuit/Open

S2224000003

Service Bulletin/Repair Instructions

AC Does Not Blow Cold (Rev. A not indicated on final document)

S2224000003 RevA

Service Bulletin/Repair Instructions

AC Does Not Blow Cold (Rev. A not indicated on final document)

TSB0804322

Service Bulletin/Repair Instructions

AC Does Not Blow Cold

TSB0804322RevB

Service Bulletin/Repair Instructions

AC Does Not Blow Cold

Z33

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

S2208000071

Service Bulletin/Repair Instructions

Weather App May Freeze, Lockup Or Has Error Loading

S2208000072

Service Bulletin/Repair Instructions

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2208000011 RevB

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2223000020

Service Bulletin/Repair Instructions

Rattle Noise From Roof Area Near Rear Of Sunroof

S2223000022-1

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2223000022RevA

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

0804822

Service Bulletin/Repair Instructions

UBR UER and UFR Radio Enhancements

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000065

Service Bulletin/Repair Instructions

ABS And ESC (Electronic Stability Control) Lamps On

82101

Service Bulletin/Repair Instructions

UPDATE - CSN Z23: 2022 (WL) JEEP GRAND CHEROKEE L - DEALER SERVICE INSTRUCTIONS AND RFHM PARTS

S2208000066

Service Bulletin/Repair Instructions

Front Passenger Interactive Display Screen Power Button Does Not Illuminate

S2223000019

Service Bulletin/Repair Instructions

Power Liftgate Will Not Latch Closed

S2223000014 RevA

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

S2223000014-1

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

S2223000014RevA

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

S2223000017

Service Bulletin/Repair Instructions

FSM Folding Stow Module Replacement Information B235A-00 ECU In Plant Mode

S2208000060

Service Bulletin/Repair Instructions

Low Fuel Warning Indicator Stuck ON

S2208000061

Service Bulletin/Repair Instructions

Navigation Crashes, Freezes, Or displays ?Loading? Message

S2208000062

Service Bulletin/Repair Instructions

Heated Steering Wheel Does Not Operate

9004487

Service Bulletin/Repair Instructions

Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content

9004490

Service Bulletin/Repair Instructions

Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer hose to show how it is routed 4- Take picture of the washer hose to show how it is attached to the hood hinge 3- Send pictures via email to FCA Redacted Content Include VIN# in the email 4- For additional questions, call FCA Redacted Content 5- Please send the part back to warranty center

81975

Service Bulletin/Repair Instructions

CSN Z23 - 2022 JEEP GRAND CHEROKEE L, CANCELED ORDERS FOR PN#68379518AL

S2108000015 RevH

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2108000205

Service Bulletin/Repair Instructions

Mopar Trailer Tow Module Kit Sales Incorrect Sales Code And/Or CAN IHS Wiring Incorrect Connector Cavities

S2108000205 RevA

Service Bulletin/Repair Instructions

Mopar Trailer Tow Module Kit Sales Incorrect Sales Code And/Or CAN IHS Wiring Incorrect Connector Cavities

S2223000013

Service Bulletin/Repair Instructions

Rattle From Roof When Driving Over Bumps Or Rough Road

0802222

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.

0801822

Service Bulletin/Repair Instructions

Speaker Hiss Noise

80893

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-03 Fast Feedback Program - Engine, Transmission, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes, Fuel, Electrical, PHEV Front-End Accessory Drive (FEAD) and EPT System Components - 2022 Jeep Grand Cherokee (WL) PHEV

S2008000185

Service Bulletin/Repair Instructions

Uconnect 5 Voice Recognition Options

S2108000125

Service Bulletin/Repair Instructions

Battery Of Uconnect Box Is Temporarily Low Popup Message

S2108000275

Service Bulletin/Repair Instructions

Sirius XM Screen Frozen At Start Up

S2108000279

Service Bulletin/Repair Instructions

Rear View Mirror Camera Is Not Displaying In The Rearview Mirror (Published w/Incorrect CY 2021 on document)

S2208000011A

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2208000013

Service Bulletin/Repair Instructions

Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative

S2208000017

Service Bulletin/Repair Instructions

Unable To Program Fobiks To Replacement RFH

S2208000021

Service Bulletin/Repair Instructions

Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM

S2208000026

Service Bulletin/Repair Instructions

Discharged Battery, Ignition Off Draw (IOD) From Aftermarket Electronic Accessories

S2223000003

Service Bulletin/Repair Instructions

2nd Row Headrest Removal

S2119000004 Rev.

Service Bulletin/Repair Instructions

Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL

S2108000264 Rev.

Service Bulletin/Repair Instructions

Audio Distortion Or Static Playing Through Speakers

S2108000249 Rev.

Service Bulletin/Repair Instructions

Cluster And Radio Display Settings Reverted Back To The Default Settings, Auto Door Locks And Paddle Shifter Inoperative

S2121000017 Rev.

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Diagnostic Trouble Code (DTC) C2201-49 ? FDCM/DTCM Internal Electronic Failure, set.

S2121000018

Service Bulletin/Repair Instructions

Service 4WD Message. Diagnostic Trouble Code (DTC) C1465-12 ? Front Axle Disconnect Control Circuit High-Circuit Short To Battery, Set.

S1623000034 Rev.

Service Bulletin/Repair Instructions

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

S2108000164 Rev.

Service Bulletin/Repair Instructions

Cannot Remove Vehicle From Shipping Mode, Using The New MDP Micro Pod May Take Multiple Attempts To Remove The Vehicle From Shipping Mode

S2123000067 Rev.

Service Bulletin/Repair Instructions

Vehicle Will Not Crank Battery Drained OR Vehicle Alarm Sounds For No Obvious Reason.

S2108000272

Service Bulletin/Repair Instructions

Check Engine Light Is On. DTC?s P0070 And P0073 Are Active For The Ambient Air Temperature Sensor

S2119000005

Service Bulletin/Repair Instructions

Pop Noise From Front End While Turning Steering Wheel

S2123000077

Service Bulletin/Repair Instructions

Dash Gap On Passenger Side At Mid Bolster To Center Display

S2109000005 Rev.

Service Bulletin/Repair Instructions

Issue is engine cover not installed from the factory.

S2102000010 Rev.

Service Bulletin/Repair Instructions

Ride Height Not Permitted Due To Transport Mode Message In Cluster Information Center. Air Suspension Switch Leds OFF

S2102000010

Service Bulletin/Repair Instructions

Ride Height Not Permitted Due To Transport Mode Message In Cluster Information Center. Air Suspension Switch Leds OFF

S2121000017

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Diagnostic Trouble Code (DTC) C2201-49 ? FDCM/DTCM Internal Electronic Failure, set.

S2108000264

Service Bulletin/Repair Instructions

Audio Distortion Or Static Playing Through Speakers

S2123000073

Service Bulletin/Repair Instructions

Metallic Rattle Or Tick Sound From The B-Pillar Area

S2108000194 1

Service Bulletin/Repair Instructions

High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position

S2108000194RevA

Service Bulletin/Repair Instructions

High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S2108000193

Service Bulletin/Repair Instructions

Forward Collision Warning OFF Indicator Is Displayed In The Cluster

S2108000194

Service Bulletin/Repair Instructions

High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position

S2123000061

Service Bulletin/Repair Instructions

Leather Steering Wheel Has Loose Material Poor Appearance

S2123000058

Service Bulletin/Repair Instructions

3rd Row Power Folding Seats Do Not Fold Or Operate

S2108000174

Service Bulletin/Repair Instructions

Power Folding Mirrors Not Folding, Power Seat Switch, Power Window Auto Up Feature Inoperative

S2123000056

Service Bulletin/Repair Instructions

ASCM C15DA-00 Payload Limit Exceeded

9004390

Service Bulletin/Repair Instructions

COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Engine cover installation is not reimbursable on a shortage and error claim on Limited and Laredo trim levels.

9004392

Service Bulletin/Repair Instructions

Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. These new systems use the mass of the DAB as a damper to reduce steering wheel vibration experienced by the driver. The DAB is still securely attached to the steering wheel but now has specially tuned isolators to allow a small amount of damping movement of the DAB. A driver of these vehicles may, at times, notice this movement or vibration of the DAB within the steering wheel compared to past systems; however, this is normal and an expected function of the damping system.

S2108000168

Service Bulletin/Repair Instructions

Low Oil Pressure Message On IPC With Engine Off

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2109000005

Service Bulletin/Repair Instructions

Issue is engine cover not installed from the factory.

S2108000160

Service Bulletin/Repair Instructions

Code B217A-9A Rear Camera Component Fault Stored In The Radio

S2008000023

Service Bulletin/Repair Instructions

No Crank No Start, Click No Start

S2008000023RevA

Service Bulletin/Repair Instructions

No Crank No Start, Click No Start

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2108000128

Service Bulletin/Repair Instructions

C151D-00 Tire Pressure Sensor Location Undetermined DTC set

9004371

Service Bulletin/Repair Instructions

CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable issues with the Rear View Camera feature. If there are no observable issues with the Rear View Camera feature, and no customer complaints related to the Rear View Camera, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S2223000010

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.