Vehicle report

2024 JEEP GRAND CHEROKEE 4XE

Compare every JEEP GRAND CHEROKEE 4XE yearNHTSA and EPA records

Service bulletins

378 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S238A000038 REV.D

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

S2609000011

Service Bulletin/Repair Instructions

MIL-On and/or Engine Oil Leak

9100905

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100902

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S2623000052 REV. A

Service Bulletin/Repair Instructions

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

114265

Service Bulletin/Repair Instructions

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

114268

Service Bulletin/Repair Instructions

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

9100345

Service Bulletin/Repair Instructions

LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.

9100363 Rev 3

Service Bulletin/Repair Instructions

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.

S2623000001 REV.A

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2508000029 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

S2523000032 REV.B

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

S2623000052

Service Bulletin/Repair Instructions

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

S2508000029 REV.A

Service Bulletin/Repair Instructions

113801

Service Bulletin/Repair Instructions

SEAL - LOWER AGS

S268A000016

Service Bulletin/Repair Instructions

R1L Radio Screen Goes Blank after transitioning from logistic to customer mode

113553

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113554

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113557

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113558

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

S2524000009 REV.A

Service Bulletin/Repair Instructions

Customer Indicates Air Conditioning Blows Warm.

113528

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

113529

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

9100866

Service Bulletin/Repair Instructions

Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

9100859

Service Bulletin/Repair Instructions

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

S2508000025 REV. B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

113123

Service Bulletin/Repair Instructions

SPRING KIT - DISC BRAKE PAD

S2508000025 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

9100811 Rev 4

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S2102000004 REV.D

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

112979

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112980

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

112842

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

21-041-26 REV. A

Service Bulletin/Repair Instructions

Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set **one or more the following Diagnostic Troubles Code (DTCs): ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1.** ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode. This bulletin involves replacing the transmission oil pump.

9100833

Service Bulletin/Repair Instructions

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

112856

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

112857

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

08-238-26

Service Bulletin/Repair Instructions

Fuel Oil Refresh Mode (FORM) Message - Safety Recall 68C Supplement Technicians may experience the following: ● A FORM message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

112645

Service Bulletin/Repair Instructions

HEATER CORE – NONE

112812

Warranty Program/Extension

D-26-11 Rev. A (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

112814

Warranty Program/Extension

ID-26-24 Rev. A (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

S2503000001 REV.A

Service Bulletin/Repair Instructions

Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes

9100834

Service Bulletin/Repair Instructions

Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

08-221-26 REV. A

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.

OTHERDOC_164

Other

Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed

111785

Service Bulletin/Repair Instructions

MODULE - CENTRAL ADAS DECISION and DRIVER MONITORING

9100826

Service Bulletin/Repair Instructions

WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000038

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.

112198

Service Bulletin/Repair Instructions

MODULE - LIFTGATE

9100811Rev3

Service Bulletin/Repair Instructions

***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

23-019-26

Service Bulletin/Repair Instructions

Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

08-221-26

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.

112199

Service Bulletin/Repair Instructions

MODULE - LIFTGATE

112320

Warranty Program/Extension

Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process for ALL dealers.

112341

Warranty Program/Extension

ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process.

9100811 REV1

Service Bulletin/Repair Instructions

08-217-26

Service Bulletin/Repair Instructions

Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.

112180

Service Bulletin/Repair Instructions

BEZEL - OVERHEAD CONSOLE

21-041-26

Service Bulletin/Repair Instructions

Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.

9100532 REV1

Service Bulletin/Repair Instructions

Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.

9100786 Rev 1

Service Bulletin/Repair Instructions

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

09-009-26

Service Bulletin/Repair Instructions

PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold. ● P2339 - Cylinder 4 Above Knock/Combustion Vibration Sensor Threshold. The customer may also describe the following: ● A knocking noise from the engine compartment This bulletin involves replacing the engine.

111833

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111834

Service Bulletin/Repair Instructions

SENSOR – KNOCK

112147

Warranty Program/Extension

D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

112149

Warranty Program/Extension

ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

111749

Service Bulletin/Repair Instructions

FRAME - CARGO AREA

9100781 Rev 1

Service Bulletin/Repair Instructions

Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and isolators brackets, as well as other parts of the vehicle. If the hanger braces (additional rods welded to the hanger rod for strengthening) are bottomed out on the isolator, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back 5mm. Take care not to damage the system, do not use a hammer to break the muffler side free. Re-tighten and check for rattles again. If the rattle is still present, replace the system.

9100811

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S248A000015 REV.A

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

08-208-26

Service Bulletin/Repair Instructions

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

08-196-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● While in the offroad page on the IPC, there is a delay in updating the graphics and other information This bulletin involves reprogramming the IPC with the latest available software

111849

Service Bulletin/Repair Instructions

RADIO - MULTI MEDIA

111619

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

111620

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

111402

Service Bulletin/Repair Instructions

AIR BAG - DRIVER

111403

Service Bulletin/Repair Instructions

AIR BAG - DRIVER

S2102000004 REV.C

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

08-072-26 REV. A

Service Bulletin/Repair Instructions

High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.

9100446 Rev 5

Service Bulletin/Repair Instructions

BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

S2623000028

Service Bulletin/Repair Instructions

Manual Liftgate / Hatch Ajar Message On Instrument Cluster.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2623000024

Service Bulletin/Repair Instructions

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

S2624000005

Service Bulletin/Repair Instructions

Driver Side Heat Blows Warm

S2623000022

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.

08-143-26

Service Bulletin/Repair Instructions

Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

9100787Rev1

Service Bulletin/Repair Instructions

Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2608000019

Service Bulletin/Repair Instructions

High Voltage Connector Seal And Fastener Service Parts Are Now Available

111121

Service Bulletin/Repair Instructions

SWITCH - POWER WINDOW

111124

Service Bulletin/Repair Instructions

SWITCH - POWER WINDOW

9100787

Service Bulletin/Repair Instructions

S2408000016 REV.E

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

111118

Service Bulletin/Repair Instructions

COVER - CARGO AREA

9100786

Service Bulletin/Repair Instructions

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

S2602000003

Service Bulletin/Repair Instructions

Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.

08-134-26

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

08-113-26

Service Bulletin/Repair Instructions

Flash: Global Telematics Box Module (TBM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open.** The customer may experience the following: ● Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.

9100261Rev1

Service Bulletin/Repair Instructions

Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area of concern, tape windshield over crack area, replace and ship original part to Stellantis per the retention policy. Please make sure your 3rd party glass replacement follows this request.

9100781

Service Bulletin/Repair Instructions

Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and Aluminum isolator brackets, as well as other parts of the vehicle. If physical metal-to-metal contact is identified, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back until the 4 small M&M sized bulges can be seen on the driver-side cat-side pipes. Take care not to damage the system, do not use a hammer to break the muffler side free. The muffler side exhaust should be pushed towards the front of the vehicle until the rim of the muffler side inlet pipe meets the edge of the bulges. Re-tighten and check for rattles again. If the rattle is still present, replace the system.

S2523000070 REV.A

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2602000001

Service Bulletin/Repair Instructions

Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)

110770

Warranty Program/Extension

D-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

110771

Warranty Program/Extension

ID-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

110592

Service Bulletin/Repair Instructions

SENSOR - PINCH

23-005-26

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2408000016 REV.D

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

110608

Service Bulletin/Repair Instructions

SPEAKER - NONE

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

08-075-26

Service Bulletin/Repair Instructions

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

08-072-26

Service Bulletin/Repair Instructions

High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited. This bulletin involves replacing the high voltage battery pack.

110391

Warranty Program/Extension

D-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

110409

Warranty Program/Extension

ID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)

S2423000027 REV.D

Service Bulletin/Repair Instructions

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

S258A000002 REV.C

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian. Rearview Camera (RVC) Functions Normally

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

9100591 Rev 1

Service Bulletin/Repair Instructions

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S268A000005

Service Bulletin/Repair Instructions

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

08-063-26

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0607-00 - ECU Internal Performance. ● P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. ● P0CA6-00 - Hybrid/EV Battery Charging Current High.** ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0D0F-00 - Hybrid/ EV Battery Negative Contactor “A” Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience one or more of the following: ● **Vehicle does not start.** NOTE: **The no start condition is accompanied with one or more of the following DTCs: P0DAB-00, P0607-00, P0AA1-00, P0AA4-00, P0C78-00, P0CA6-00, P0B24-00, P1C5E-00 and/or P0BBE-00. P0BBE-00 and P0B28-00 will result in a MIL for 49 days. After 49 days of the MIL, the vehicle will no longer be allowed to start.** ● Low 12V battery causing vehicle not to start. This bulletin involves updating the BPCM with the latest available software.

S2108000121 REV.B

Service Bulletin/Repair Instructions

Check Engine Light On And Service Hybrid System Displayed. P0A0A-00 High Voltage System Interlock Circuit “A” Is Active

S2607000003

Service Bulletin/Repair Instructions

GMET4 DOHC Water Pump Coolant Leak Inspection

08-059-26

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charge Module (IDCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-42 - ECU Internal Performance-General Memory Failure.** ● B22A9-16 - ECU Internal Performance - Circuit Voltage Below Threshold. ● B22A9-17 - ECU Internal Performance - Circuit Voltage Above Threshold. ● B22A9-19 - ECU Internal Performance - Overcurrent. ● B22A9-42 - ECU Internal Performance - General Memory Failure. ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. Customers may also experience the following: ● The vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.

S2308000120 REV.F

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

109991

Service Bulletin/Repair Instructions

ISOLATOR - SPRING

109992

Service Bulletin/Repair Instructions

ISOLATOR - SPRING

109003

Service Bulletin/Repair Instructions

HOSE - SUNROOF DRAIN

08-019-26

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software. Z08 FSAR-TSB-6737 -2-

S2523000089 REV.A

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

08-014-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

106356

Service Bulletin/Repair Instructions

BRACKET KIT - MOUNTING

08-012-26

Service Bulletin/Repair Instructions

Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.

S2308000120 REV.E

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

S2521000004 REV.B

Service Bulletin/Repair Instructions

The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

S2623000001

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2623000002

Service Bulletin/Repair Instructions

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

S2521000004 Rev.A

Service Bulletin/Repair Instructions

Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

109161

Service Bulletin/Repair Instructions

SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT

109011

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT – TRANSMISSION

109157

Service Bulletin/Repair Instructions

ARMREST - REAR DOOR TRIM

S2521000005

Service Bulletin/Repair Instructions

The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.

9100227Rev3

Service Bulletin/Repair Instructions

Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

08-171-25 REV. B

Service Bulletin/Repair Instructions

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

9100446Rev4

Service Bulletin/Repair Instructions

S2508000107

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

S2523000094

Service Bulletin/Repair Instructions

Power Liftgate Noise During Gate Operation

9100732

Service Bulletin/Repair Instructions

If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1. Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

108946

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

108947

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

108974

Service Bulletin/Repair Instructions

THROTTLE BODY - NONE

08-394-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure

108941

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

108942

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

S2502000002

Service Bulletin/Repair Instructions

Clunk Pop Noise From Front End While Driving.

S2521000006

Service Bulletin/Repair Instructions

Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).

108833

Service Bulletin/Repair Instructions

AMPLIFIER - NONE

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

08-171-25 REV. A

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves **inspecting and possibly** updating the BCM with the latest available software.

S2423000012 REV.D

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2523000089

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

S2523000065 REV.A

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

108473

Service Bulletin/Repair Instructions

LAMP – BACKUP, LAMP - TAIL

108499

Service Bulletin/Repair Instructions

LAMP – BACKUP, LAMP - TAIL

08-090-25 REV. A

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers have experienced: ● **Intermittent key fob detection. ● Possible dead batteries in key fobs. ● Proximity Wake-Up (welcome feature) does not activate at times.** ● Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). ● Vehicle won’t start unless the key fob is pressed to Keyless Ignition Node (KIN). ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● KIN unresponsive This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2521000004

Service Bulletin/Repair Instructions

The customer is experiencing a "clicking" noise during turns while driving on WL vehicles

9100723

Service Bulletin/Repair Instructions

1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.

S2508000100

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

9100715

Service Bulletin/Repair Instructions

WIRELESS CHARGING PAD OVERHEATING & INOP Do not replace wireless chargers before verifying these, 1. Does the customers Device have QI charging compatibility (supports Wireless charging)? (there are some phones not supporting wireless charging function) 2. Is the Device properly aligned for charging to initiate (also make sure that the Device does not slide/move easily while charging, causing the charging connection to break) 3. Check the backside of the phone if there is a metal plate/ring or accessory. It may block charging 4. Verify with the phone with no case if charging works well (case too thick, not QI certified case, case with accessories like a pop socket may cause not charging).

9100437Rev1

Service Bulletin/Repair Instructions

The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

S2508000091

Service Bulletin/Repair Instructions

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

08-335-25

Service Bulletin/Repair Instructions

Security Gateway Module (SGW) Software Update *The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

08-310-25

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

S2508000084

Service Bulletin/Repair Instructions

B273C-00 - Digital Crash Input Stored In The HCP, Service Hybrid Electric Vehicle System Warning Message And Red Wrench Light Displayed

107450

Service Bulletin/Repair Instructions

TRANSMITTER - INTEGRATED KEY FOB

S258A000002 REV.B

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

08-266-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

S2505000008

Service Bulletin/Repair Instructions

C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))

S2519000008 REV.A

Service Bulletin/Repair Instructions

Noise From Front End While Steering Or Turning The Steering Wheel.

S2523000079

Service Bulletin/Repair Instructions

Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.

S2408000031 REV.A

Service Bulletin/Repair Instructions

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

9100549 Rev 3

Service Bulletin/Repair Instructions

WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.

OTHERDOC_149

Over The Air

Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

106345

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106346

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

08-284-25

Service Bulletin/Repair Instructions

Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: ● Uconnect Box requires service message at start up This bulletin involves reprogramming the TBM with the latest available software.

S2408000118 REV.C

Service Bulletin/Repair Instructions

Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate

S2522000001

Service Bulletin/Repair Instructions

TPMS Handling & Installation Best Practices

S2522000002

Service Bulletin/Repair Instructions

Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.

21-038-25

Service Bulletin/Repair Instructions

21-016-25 REV. C

Service Bulletin/Repair Instructions

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.

9100646

Service Bulletin/Repair Instructions

False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

S2223000074 REV.B

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

S2408000079 REV.A

Service Bulletin/Repair Instructions

Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”

S258A000019

Service Bulletin/Repair Instructions

Radio Does Not Turn On Automatically When Vehicle Is Started

S2408000016 REV.C

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

9100641

Service Bulletin/Repair Instructions

Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition. Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.

S2108000236 REV.B

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

S2408000118 REV.B

Service Bulletin/Repair Instructions

Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate

106343

Service Bulletin/Repair Instructions

HEADREST - SECOND ROW

100044

Service Bulletin/Repair Instructions

BELT AND RETRACTOR - FRONT SEAT

S258A000002 REV.A

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

106320

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 7

106321

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 7

23-006-25 REV. B

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

S2523000072

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS). AEB ACC FCW Message On Cluster.

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2523000061 REV.A

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

S2523000070

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.

09-018-25

Service Bulletin/Repair Instructions

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.

105648

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

S2519000006

Service Bulletin/Repair Instructions

Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.

S2408000126 REV.A

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance

S2508000057

Service Bulletin/Repair Instructions

Night Vision Field Of View Limited And No Option To Overlay Analog Gauges

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2219000005 REV.D

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

S2523000065

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

08-088-25 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● U0168 - Lost Communication With Vehicle Security Control Module. ● P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: ● Vehicle not starting. ● Variable speed fuel pump doesn't start after refueling. ● The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. ● The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. ● The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. In addition, the following software enhancement is available: ● Improve robustness against false failures for P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves updating the PCM with the latest available software.

105288

Service Bulletin/Repair Instructions

VALVE - CHECK

S2523000061

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

9100549REV1

Service Bulletin/Repair Instructions

Keyfob WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a Blue "OK" mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.

105191

Service Bulletin/Repair Instructions

MODULE - CENTRAL ADAS DECISION

08-003-25 REV. A

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0C19 - Drive Motor A Torque Delivered Performance. ● P1B03 - Resolver Signal / MCPA Rationality. ● B273C - Digital Crash Input. Customers may experience the following: ● Intermittent wrench (service HV) icon condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software.**

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

S2523000054

Service Bulletin/Repair Instructions

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

105289

Service Bulletin/Repair Instructions

TRANSMITTER - INTEGRATED KEY FOB

S238A000038 REV.C

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

08-179-25

Service Bulletin/Repair Instructions

12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming from the speakers during engine start/run. This bulletin involves replacing the Audio Amplifier.

08-178-25

Service Bulletin/Repair Instructions

Motor Generator Unit (MGU) Replacement Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician **must** find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may also experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed.

S2519000004

Service Bulletin/Repair Instructions

Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

S2519000004REVA

Service Bulletin/Repair Instructions

9100599

Service Bulletin/Repair Instructions

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

08-171-25

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.

9100594

Service Bulletin/Repair Instructions

Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

9100595

Service Bulletin/Repair Instructions

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2508000039

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

S2308000120 REV.D

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2519000003

Service Bulletin/Repair Instructions

Slight Pull, Drift, Wander. Lack Of Precise Steering.

104686

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

08-108-25 REV. A

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software.

9100570

Service Bulletin/Repair Instructions

Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.

S2523000032 REV.A

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

S2523000046

Service Bulletin/Repair Instructions

Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS).

104683

Service Bulletin/Repair Instructions

CARPET - REAR FLOOR

9100569

Service Bulletin/Repair Instructions

Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2508000033

Service Bulletin/Repair Instructions

The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message

S2523000040

Service Bulletin/Repair Instructions

Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.

08-088-25 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates. Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **U0168 - Lost Communication With Vehicle Security Control Module.** ● P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: ● **Vehicle not starting.** ● Variable speed fuel pump doesn't start after refueling. ● The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. ● The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. ● The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. **In addition, the following software enhancement is available: ● Improve robustness against false failures for P219A - Bank 1 Air-Fuel Ratio Imbalance.** This bulletin involves updating the PCM with the latest available software.

08-138-25

Service Bulletin/Repair Instructions

Flash: Air Suspension Control Module (ASCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Codes (DTC): ● U0300 - Internal Control Module Software Incompatibility.** Customers may experience one or more of the following: ● Ride height disabled. ● Suspension will lower, but will not raise. ● Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.

S2523000036

Service Bulletin/Repair Instructions

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

S2308000120 REV.C

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S2523000034

Service Bulletin/Repair Instructions

C008E-00 Setting After Windshield Replacement

08-122-25 REV. A

Service Bulletin/Repair Instructions

A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set the following Diagnostic Trouble Code (DTC): ● B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: ● A/C system blowing warm air. This bulletin involves replacing the battery chiller.

08-122-25

Service Bulletin/Repair Instructions

S2508000029

Service Bulletin/Repair Instructions

S2523000032

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

S258A000013

Service Bulletin/Repair Instructions

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

9100549

Service Bulletin/Repair Instructions

Keyfob WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a green check mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.

9100546

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

9100475

Service Bulletin/Repair Instructions

Key Fob Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.

S2508000028

Service Bulletin/Repair Instructions

Cluster Off-Road Pages Have A Delay In Updating Graphics And Data

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

08-108-25

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software.

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2523000023

Service Bulletin/Repair Instructions

Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

104179

Service Bulletin/Repair Instructions

MODULE - IGNITION

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2523000010 REV.A

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

08-090-25

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates. Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● **Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start).** ● Vehicle won’t start unless the fob is pressed to Keyless Ignition Node (KIN). ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● KIN unresponsive. ● Welcome feature does not activate at times. This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.

104180

Service Bulletin/Repair Instructions

TRANSMITTER KIT & KEY KIT - INTEGRATED KEY FOB

S2508000014 REV.B

Service Bulletin/Repair Instructions

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

S258A000011

Service Bulletin/Repair Instructions

Crackle, Pop or Growl noise At Start-up

08-088-25

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: ● Variable speed fuel pump doesn't start after refueling. ● The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. ● The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. ● The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. This bulletin involves updating the PCM with the latest available software.

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

S2424000003 REV.D

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

S2424000003 REV.C

Service Bulletin/Repair Instructions

AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

9100532

Service Bulletin/Repair Instructions

MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.

S2508000022

Service Bulletin/Repair Instructions

Key Cannot be Programmed to The Vehicle

9100522

Service Bulletin/Repair Instructions

Ebooster When replacing the brake ebooster under warranty. Please return all associated parts which includes the snap rings so that the parts can be review by engineering.

103953

Service Bulletin/Repair Instructions

VALVE - OIL CONTROL

S2508000020

Service Bulletin/Repair Instructions

Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

S2508000008 REV.C

Service Bulletin/Repair Instructions

Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated

S2508000014 REV.A

Service Bulletin/Repair Instructions

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

S2508000008 REV.B

Service Bulletin/Repair Instructions

Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated

9100502

Service Bulletin/Repair Instructions

LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000007

Service Bulletin/Repair Instructions

Radio Display Screen Flicker

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

S2423000008 REV.A

Service Bulletin/Repair Instructions

SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.

S2423000034 REV.A

Service Bulletin/Repair Instructions

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

S2513000001

Service Bulletin/Repair Instructions

Grille molding applique is sticking out at the headlamp

S2523000016

Service Bulletin/Repair Instructions

Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.

103501

Service Bulletin/Repair Instructions

MODULE - CENTRAL ADAS DECISION

S2508000008 REV.A

Service Bulletin/Repair Instructions

Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated

S2424000003 REV.B

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

103475

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT - TRANSMISSION

103476

Service Bulletin/Repair Instructions

TRANSMISSION - 8 SPEED

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2523000011

Service Bulletin/Repair Instructions

Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

S2524000002

Service Bulletin/Repair Instructions

Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.

103472

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT - TRANSMISSION

103503

Service Bulletin/Repair Instructions

SWITCH - STEERING DRIVER ASSIST & STEERING WHEEL

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

S2223000074 REV.A

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

S2523000010

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

102293

Service Bulletin/Repair Instructions

TRANSFER CASE - NONE

103292

Service Bulletin/Repair Instructions

MODULE - BATTERY HEATER

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2219000005 REV.C

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

9100446

Service Bulletin/Repair Instructions

Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference.

9100446 Rev 3

Service Bulletin/Repair Instructions

Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference.

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

9100498

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).

S2503000001

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation, and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set.

S2503000002

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

S2508000008

Service Bulletin/Repair Instructions

Battery Drained, Ignition Off Draw, Cluster Display and Door Lock Indicator Lamps Stay Illuminated

S2508000014

Service Bulletin/Repair Instructions

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

102939

Service Bulletin/Repair Instructions

LATCH – FRONT & REAR DOOR

S258A000004

Service Bulletin/Repair Instructions

DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP

08-017-25 REV. A

Service Bulletin/Repair Instructions

Driver Door Seat Massage Switch Inoperative Customers may comment on the following: ● The seat massage switch located on the driver door does not work. (Seat massage system still operates via the radio). This bulletin involves inspecting the left front door seat massage switch operation and possibly replacing the left front door wiring harness.

S1408000384 REV.H

Service Bulletin/Repair Instructions

08-231-24 REV. A

Service Bulletin/Repair Instructions

S2408000093 REV.A

Service Bulletin/Repair Instructions

High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM)

08-192-24

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find the following Diagnostic Trouble Code (DTC) has been set: ● **B22A9-42 - ECU Internal Performance-General Memory Failure.** ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. ● B22A9-16 - ECU Internal Performance - Circuit Voltage Below Threshold. ● B22A9-17 - ECU Internal Performance - Circuit Voltage Above Threshold. ● B22A9-19 - ECU Internal Performance - Overcurrent. Customers may also experience the following: ● The vehicle will not charge. This bulletin involves updating the IDCM with the latest available software.

9100403

Service Bulletin/Repair Instructions

Charger , Onboard Battery Symptom/Vehicle Issue: High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) Customer Complaint /Technician Observation: The owner complains that they cannot charge the HV battery. The technician observed the IDCM is setting DTC B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) Discussion: Engineering is aware of the concern and is currently working on a software update for the IDCM. If the vehicle has the above-described complaint; the DTC can be cleared allowing the vehicle to operate and charge as expected. The service update is expected by the end of September, the field will be notified when the update becomes available. Do not replace any parts the replacement parts will perform the same. Repair : Clear the DTC. It will allow the vehicle to operate and charge as expected. Do not replace the IDCM. During integrity check monitoring, intermittent loss of communication between LV MCU and DSP, is observed. 2)

S2408000093

Service Bulletin/Repair Instructions

High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM)

9100359

Service Bulletin/Repair Instructions

Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

98840

Warranty Program/Extension

WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)

98842

Warranty Program/Extension

FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV

21-041-24

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software.

98181

Warranty Program/Extension

Warranty Bulletin D-22-03 (Rev. B) FFB Program –Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes- 2022-2024 Jeep Grand Cherokee (WL) PHEV

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.