S238A000038 REV.D
Service Bulletin/Repair Instructions
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
Vehicle report
2026 JEEP GRAND CHEROKEE 4XE
Service bulletins
191 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100905
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
OTHERDOC_183
Other
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation Stability - Android Auto & Carplay stability & connectivity - Power management app - Distorted/glitchy display prior to start‑up animation - Text appearance display - Widget incorrect display - Turn signal blind spot response timing - Audio cut out - Drive Modes selection - Park assist Guidelines selction
23-041-26
Service Bulletin/Repair Instructions
Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: ● Missing all weather floor mats This bulletin involves installing the floor mats.
S2623000052 REV. A
Service Bulletin/Repair Instructions
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
9100889
Service Bulletin/Repair Instructions
SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks. This seal is exclusively for acoustic insulation, do not replace for water leak issues.
9100891
Service Bulletin/Repair Instructions
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
114265
Service Bulletin/Repair Instructions
TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
114268
Service Bulletin/Repair Instructions
TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
S2508000029 REV.B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2523000032 REV.B
Service Bulletin/Repair Instructions
Steering Dragging While Recreational Flat Towing Behind RV.
S2623000052
Service Bulletin/Repair Instructions
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2508000029 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
113801
Service Bulletin/Repair Instructions
SEAL - LOWER AGS
S268A000016
Service Bulletin/Repair Instructions
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
08-289-26 REV. A
Service Bulletin/Repair Instructions
Transmission Control Module (TCM) Diagnostic N/A - This bulletin was released in error. SYMPTOM:
66D Dealer
Service Campaign
Spark Plugs The spark plugs insulator on approximately 48,000 of the above vehicles may break due to excessive cylinder pressure. This pressure can cause the spark plug's ceramic insulator to crack, leading to a rough running engine. If this issue is not resolved promptly, the broken fragments can fall into the cylinder and cause internal engine damage.
113553
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
113554
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
113557
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
113558
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
23-027-26 REV. A
Service Bulletin/Repair Instructions
Sunroof Shade Binding Customers may experience the following: SYMPTOM: ● The sunroof sunshade is binding or sticking while opening or closing the sunshade. NOTE: Some second row microphone harness connector foam pads may be catching on the sunroof sunshade track causing this condition. This bulletin involves inspecting the second row microphone harness connector foam pad and possibly repositioning the foam pad
08-279-26
Service Bulletin/Repair Instructions
Flash: Heating, Ventilation And Cooling (HVAC) Module Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B1148-2A - Left Rear Heated Seat Switch - Stuck. Customers may also comment on one or more of the following: ● Rear heated/vented seats stop working. ● The rear heated/vented seat button is not illuminating. This bulletin involves reprogramming the HVAC module with the latest software.
23-027-26
Service Bulletin/Repair Instructions
Sunroof Shade Binding Customers may experience the following: SYMPTOM: ● The sunroof sunshade is binding or sticking while opening or closing the sunshade. NOTE: Some second row microphone harness connector foam pads may be catching on the sunroof sunshade track causing this condition. This bulletin involves inspecting the second row microphone harness connector foam pad and possibly repositioning the foam pad
9100859
Service Bulletin/Repair Instructions
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
113240
Service Bulletin/Repair Instructions
SPARK PLUG - NONE
113241
Service Bulletin/Repair Instructions
SPARK PLUG - NONE
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
08-255-26
Service Bulletin/Repair Instructions
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
112639
Service Bulletin/Repair Instructions
THROTTLE BODY – NONE
112640
Service Bulletin/Repair Instructions
THROTTLE BODY – NONE
113123
Service Bulletin/Repair Instructions
SPRING KIT - DISC BRAKE PAD
9100849Rev1
Service Bulletin/Repair Instructions
WL: Dealer cannot perform programming new keyfob or re-programming existing keyfob. While programming a new keyfob (or) re-programming an existing keyfob, If the technician presses the keyfob for longer time causing multiple blinks on the keyfob can lead to programming failure. Tech to press keyfob only once until they observe single blink on the keyfob to allow keyfob the programming to be completed.
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100811 Rev 4
Service Bulletin/Repair Instructions
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
9100848
Service Bulletin/Repair Instructions
If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the concern constant or Intermittent? 3.If intermittent, how often does it occur? Daily, Weekly, Randomly 4.Does the seat move on its own without pressing any switch? Yes / No 5.Does the issue occur only while driving, only at key-on, or while the vehicle is parked? 6.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? 7.Does pressing the switch multiple times temporarily restore operation? 8.Have any other seat functions or electrical features been affected at the same time? 9.Has the seat adjuster switch or seat assembly been previously repaired or replaced? Before replacing the seat adjuster switch, verify power, ground, connector engagement, wiring integrity, and inspect for blown fuses or damaged harnesses. If no external issues are found and the concern is verified, an intermittent internal switch failure should be considered.
9100849
Service Bulletin/Repair Instructions
WL: Dealer cannot perform programming new keyfob or re-programming existing keyfob. While programming a new keyfob (or) re-programming an existing keyfob, If the technician presses the keyfob for longer time causing multiple blinks on the keyfob can lead to programming failure. Tech to press keyfob only once until they observe single blink on the keyfob to allow keyfob the programming to be completed.
S2102000004 REV.D
Service Bulletin/Repair Instructions
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
112979
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
112980
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
S2623000041 REV.A
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112842
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
112857
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
112645
Service Bulletin/Repair Instructions
HEATER CORE – NONE
S2503000001 REV.A
Service Bulletin/Repair Instructions
Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
9100834
Service Bulletin/Repair Instructions
Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
9100835
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000040
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000041
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
112647
Other
Fuel Fill All 2026 Jeep Grand Cherokee (WL) vehicles must be delivered to the customer with a full tank of premium gasoline (91 octane or greater) at initial delivery. The use of premium gasoline better supports engine performance during the break-in period (300 miles / 500 km). The reimbursement has been updated to reflect this premium gasoline allotment. Customers should refer to the vehicle Owner Manual for all ongoing fuel recommendations and requirements.
9100826
Service Bulletin/Repair Instructions
WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000038
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.
112198
Service Bulletin/Repair Instructions
MODULE - LIFTGATE
9100811Rev3
Service Bulletin/Repair Instructions
***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
23-019-26
Service Bulletin/Repair Instructions
Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
112199
Service Bulletin/Repair Instructions
MODULE - LIFTGATE
9100811 REV1
Service Bulletin/Repair Instructions
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
112180
Service Bulletin/Repair Instructions
BEZEL - OVERHEAD CONSOLE
9100786 Rev 1
Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111749
Service Bulletin/Repair Instructions
FRAME - CARGO AREA
9100781 Rev 1
Service Bulletin/Repair Instructions
Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and isolators brackets, as well as other parts of the vehicle. If the hanger braces (additional rods welded to the hanger rod for strengthening) are bottomed out on the isolator, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back 5mm. Take care not to damage the system, do not use a hammer to break the muffler side free. Re-tighten and check for rattles again. If the rattle is still present, replace the system.
9100811
Service Bulletin/Repair Instructions
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S248A000015 REV.A
Service Bulletin/Repair Instructions
Poor Audio Quality And Or Static From Wireless Devices
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-209-26
Service Bulletin/Repair Instructions
Unable To Link Key FOB To Memory Profile Customers may experience the following: ● Customer is unable to link their Key FOB to the memory seat profiles using the published learning procedure in the Owner's Manual.
111702
Service Bulletin/Repair Instructions
SWITCH - LIFTGATE
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
08-198-26
Service Bulletin/Repair Instructions
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-96 ECU Internal Performance-Component Internal Failure. ● B1560-11 Cellular Antenna 1 - Short To Ground. ● B1560-13 Cellular Antenna 1 - Circuit Open. ● B1561-11 Cellular Antenna 2 - Short To Ground. ● B1561-13 Cellular Antenna 2 - Circuit Open. ● B1562-14 GPS Antenna Short To Ground Or Open. Customers may also experience the following: ● "Uconnect Box Required Service" message in Radio Display. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5C1, R5M2 or R5R to R5T software level.
111619
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
111620
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
111402
Service Bulletin/Repair Instructions
AIR BAG - DRIVER
111403
Service Bulletin/Repair Instructions
AIR BAG - DRIVER
S2102000004 REV.C
Service Bulletin/Repair Instructions
WL Front Control Arm Bushing - Handling Link Has Loose
S2308000034 REV.B
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
08-072-26 REV. A
Service Bulletin/Repair Instructions
High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S2623000028
Service Bulletin/Repair Instructions
Manual Liftgate / Hatch Ajar Message On Instrument Cluster.
08-075-26 REV. A
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2623000024
Service Bulletin/Repair Instructions
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
S2624000005
Service Bulletin/Repair Instructions
Driver Side Heat Blows Warm
S2623000022
Service Bulletin/Repair Instructions
Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.
08-143-26
Service Bulletin/Repair Instructions
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S2508000036 REV.E
Service Bulletin/Repair Instructions
The Occupant Restraint Controller (ORC) Sets B2204-00 Unknown Status (Pending), Sets B2204-00 ECU Configuration Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned
9100787Rev1
Service Bulletin/Repair Instructions
Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2223000022 REV.E
Service Bulletin/Repair Instructions
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
S2608000019
Service Bulletin/Repair Instructions
High Voltage Connector Seal And Fastener Service Parts Are Now Available
111121
Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
111124
Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
9100787
Service Bulletin/Repair Instructions
Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019
S2408000016 REV.E
Service Bulletin/Repair Instructions
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
111118
Service Bulletin/Repair Instructions
COVER - CARGO AREA
9100786
Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
S2508000036 Rev D
Service Bulletin/Repair Instructions
The Occupant Restraint Controller (ORC) Sets B2204-00 Unknown Status (Pending), Sets B2204-00 ECU Configuration Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned
S2602000003
Service Bulletin/Repair Instructions
Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
S268A000011
Service Bulletin/Repair Instructions
Radio Remains On After Ignition Off
08-135-26
Service Bulletin/Repair Instructions
PROXI Alignment and Drive Calibration: Park Assist Module (PAM) The vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): SYMPTOM: ● B2286-00 - Calibration Not Learned-Lost Calibration. NOTE: There is no Malfunction Indicator Lamp (MIL) illumination displaying in the Instrument Panel Cluster (IPC) for this condition. Customers may comment on the following: ● In the top down 360° camera view, the items on the ground (i.e. parking lines) appear curved instead of straight. During normal operation, items on the ground (i.e. parking lines) will appear straight. This bulletin involves performing the PAM Drive Calibration and PROXI alignment routine for the PAM.
08-134-26
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
08-132-26
Service Bulletin/Repair Instructions
Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. The customer may experience the following: ● Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2608000015
Service Bulletin/Repair Instructions
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
9100261Rev1
Service Bulletin/Repair Instructions
Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area of concern, tape windshield over crack area, replace and ship original part to Stellantis per the retention policy. Please make sure your 3rd party glass replacement follows this request.
9100781
Service Bulletin/Repair Instructions
Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and Aluminum isolator brackets, as well as other parts of the vehicle. If physical metal-to-metal contact is identified, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back until the 4 small M&M sized bulges can be seen on the driver-side cat-side pipes. Take care not to damage the system, do not use a hammer to break the muffler side free. The muffler side exhaust should be pushed towards the front of the vehicle until the rim of the muffler side inlet pipe meets the edge of the bulges. Re-tighten and check for rattles again. If the rattle is still present, replace the system.
9100784
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.
S2523000070 REV.A
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
9100772
Service Bulletin/Repair Instructions
WL & DJ Disengaging Stabilizer Bar Front [SHG] Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2602000001
Service Bulletin/Repair Instructions
Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)
110770
Warranty Program/Extension
D-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110771
Warranty Program/Extension
ID-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
110592
Service Bulletin/Repair Instructions
SENSOR - PINCH
23-005-26
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000016 REV.D
Service Bulletin/Repair Instructions
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
110608
Service Bulletin/Repair Instructions
SPEAKER - NONE
S2508000036 REV.C
Service Bulletin/Repair Instructions
The Occupant Restraint Controller (ORC) Sets B2204-00 DTC In an Unknown Status (Pending), Sets B2204-00 ECU Configuration Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
08-075-26
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
08-072-26
Service Bulletin/Repair Instructions
High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited. This bulletin involves replacing the high voltage battery pack.
110391
Warranty Program/Extension
D-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110409
Warranty Program/Extension
ID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
S2423000027 REV.D
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2623000007
Service Bulletin/Repair Instructions
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
9100591 Rev 1
Service Bulletin/Repair Instructions
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S268A000005
Service Bulletin/Repair Instructions
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2108000121 REV.B
Service Bulletin/Repair Instructions
Check Engine Light On And Service Hybrid System Displayed. P0A0A-00 High Voltage System Interlock Circuit “A” Is Active
S2607000003
Service Bulletin/Repair Instructions
GMET4 DOHC Water Pump Coolant Leak Inspection
S2308000120 REV.F
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109003
Service Bulletin/Repair Instructions
HOSE - SUNROOF DRAIN
S268A000001
Service Bulletin/Repair Instructions
Audio Amplifier Setting ANC Diagnostic Trouble Codes (DTC) as Stored Codes.
S2523000089 REV.A
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
08-013-26
Service Bulletin/Repair Instructions
Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set at least one of the following Diagnostic Trouble Codes (DTCs): ● C2203-00 - Current VIN Missing/Mismatch. ● C008E-00 - ECU Internal Performance with Environmental Data Decode Byte: APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT. Customers may also comment on one or more of the following: ● The Instrument Panel Cluster (IPC) is displaying one or more of the following messages: ○ "ACC/FCW Unavailable Service Required". ○ "ACC/FCW Limited Functionality". ○ "Active Lane Management Limited Functionality." ○ "Active Lane Management Unavailable Service Required". ○ "Automatic Emergency Braking (AEB) Limited Service Required". ○ "AEB Unavailable Service Required". ○ "Blindspot Detection Unavailable Service Required" ○ "Blindspot Detection Limited Functionality" ● Customer states that the ADAS features are disabled This bulletin involves reprogramming of the CADM with the latest available software and possibly performing a Forward Facing Camera (FFC) Dynamic Service Alignment / Calibration procedure.
08-012-26
Service Bulletin/Repair Instructions
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2308000120 REV.E
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2521000004 REV.B
Service Bulletin/Repair Instructions
The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
S2623000001
Service Bulletin/Repair Instructions
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000002
Service Bulletin/Repair Instructions
Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
109231
Service Bulletin/Repair Instructions
LATCH - LIFTGATE
109232
Service Bulletin/Repair Instructions
LATCH - LIFTGATE
S2521000004 Rev.A
Service Bulletin/Repair Instructions
Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
109011
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT – TRANSMISSION
109157
Service Bulletin/Repair Instructions
ARMREST - REAR DOOR TRIM
S2521000005
Service Bulletin/Repair Instructions
The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2508000107
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
S2523000094
Service Bulletin/Repair Instructions
Power Liftgate Noise During Gate Operation
9100732
Service Bulletin/Repair Instructions
If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1. Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
108946
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
108947
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
108974
Service Bulletin/Repair Instructions
THROTTLE BODY - NONE
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108941
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL
108942
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL
S2521000006
Service Bulletin/Repair Instructions
Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).
S258A000021
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2523000089
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
S2523000065 REV.A
Service Bulletin/Repair Instructions
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
108473
Service Bulletin/Repair Instructions
LAMP – BACKUP, LAMP - TAIL
108499
Service Bulletin/Repair Instructions
LAMP – BACKUP, LAMP - TAIL
S2308000034 REV.A
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
S2508000100
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
9100708
Service Bulletin/Repair Instructions
DTC B1E21 is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should not be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA.
S2508000091
Service Bulletin/Repair Instructions
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
105646
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL & COLUMN
S2522000003
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
S2508000084
Service Bulletin/Repair Instructions
B273C-00 - Digital Crash Input Stored In The HCP, Service Hybrid Electric Vehicle System Warning Message And Red Wrench Light Displayed
S2505000008
Service Bulletin/Repair Instructions
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
S2519000008 REV.A
Service Bulletin/Repair Instructions
Noise From Front End While Steering Or Turning The Steering Wheel.
S2523000079
Service Bulletin/Repair Instructions
Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.
S2408000031 REV.A
Service Bulletin/Repair Instructions
Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
OTHERDOC_149
Over The Air
Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].
S2223000074 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
S2508000064
Service Bulletin/Repair Instructions
Album Cover Art Flickers On Cluster Audio Page
9100641
Service Bulletin/Repair Instructions
Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition. Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
105288
Service Bulletin/Repair Instructions
VALVE - CHECK
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.