Vehicle report

2002 JEEP GRAND CHEROKEE

Service bulletins

92 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

101232

Service Bulletin/Repair Instructions

Plate - Planetary

9004275

Service Bulletin/Repair Instructions

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

R2118796A

Service Bulletin/Repair Instructions

Valve Body. These may cause over drive cycling.

N47

Service Bulletin/Repair Instructions

The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.

SB-N47

Service Bulletin/Repair Instructions

1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN

9002849

Service Bulletin/Repair Instructions

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.

9002901

Service Bulletin/Repair Instructions

Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.

M3511082012

Service Bulletin/Repair Instructions

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

N47062013

Service Bulletin/Repair Instructions

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

0803006

Service Bulletin/Repair Instructions

POWERTRAIN CONTROL MODULE INITIALIZATION. *KB

2100903

Service Bulletin/Repair Instructions

AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC

2101505

Service Bulletin/Repair Instructions

45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC

2401305

Service Bulletin/Repair Instructions

AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT

0900205

Service Bulletin/Repair Instructions

ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S). *TT

05002

Service Bulletin/Repair Instructions

NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT

0801505

Service Bulletin/Repair Instructions

POWERTRAIN CONTROL MODULE INITIALIZATION. *SC

1804504

Service Bulletin/Repair Instructions

WARM ENGINE ROUGH IDLE. 4.7L. *TT

1900504

Service Bulletin/Repair Instructions

POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH

2301004

Service Bulletin/Repair Instructions

PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT

0200102

Service Bulletin/Repair Instructions

SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES. *SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT

0200204

Service Bulletin/Repair Instructions

A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION. *TT

020199

Service Bulletin/Repair Instructions

SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING. *MJ

2300904

Service Bulletin/Repair Instructions

POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME. *TT

0900704

Service Bulletin/Repair Instructions

IRREGULAR ENGINE SNAPPING SOUND. *TT

2400104

Service Bulletin/Repair Instructions

NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. *TT

1900703

Service Bulletin/Repair Instructions

STEERING SHUDDER WHEN PERFORMING PARKING LOT MANEUVERS. *PH

2100803A

Service Bulletin/Repair Instructions

HIGH SPEED GRUMBLE SOUND. *TT

2500203

Service Bulletin/Repair Instructions

NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS. *TT

1803103

Service Bulletin/Repair Instructions

4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT

2100803

Service Bulletin/Repair Instructions

HIGH SPEED GRUMBLE SOUND. *TT

0300203

Service Bulletin/Repair Instructions

FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP. *TT

1900303

Service Bulletin/Repair Instructions

POP/TICK SOUND IN STEERING WHEEL AREA. *TT

1802503A

Service Bulletin/Repair Instructions

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE. *TT

2400703

Service Bulletin/Repair Instructions

HVAC DRIVE WATER LEAKS UNDER PASSENGER SIDE FRONT CARPET. *TT

0600203

Service Bulletin/Repair Instructions

CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT

0900303

Service Bulletin/Repair Instructions

4.0L MULTIPLE CYLINDER MISFIRE. *TT

0703

Service Bulletin/Repair Instructions

G-SENSOR REPLACEMENT. *TT

0801603

Service Bulletin/Repair Instructions

NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE. *TT

0801503

Service Bulletin/Repair Instructions

INTRUSION ALARM WHEN IN ITS ARMED MODE MAY CAUSE A FALSE ALARM. *TT

2301503

Service Bulletin/Repair Instructions

WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR. *TT

2301303

Service Bulletin/Repair Instructions

OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT

1900103

Service Bulletin/Repair Instructions

POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ

0801103

Service Bulletin/Repair Instructions

REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE. *TT

1800903

Service Bulletin/Repair Instructions

TRANSIENT GRUMBLE SOUND OR RATTLE THAT INTERMITTENTLY OCCURS DURING LIFT-THROTTLE OR COAST CONDITION WHILE THE TORQUE CONVERTER IS LOCKED. *TT

1800403A

Service Bulletin/Repair Instructions

MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE TRANSMISSION MAY OPERATE IN IT'S DEFAULT MODE OF SECOND GEAR. *TT

1900203

Service Bulletin/Repair Instructions

POWER STEERING MOAN OR WHINE-LIKE SOUND WHEN TURNING. *TT

2500103

Service Bulletin/Repair Instructions

DUTY CYCLE PURGE SOLENOID CAUSES A TICKING-LIKE SOUND FROM ENGINE COMPARTMENT. *TT

1800403

Service Bulletin/Repair Instructions

MALFUNCTION INDICATOR LAMP ILLUMINATION AND THE TRANSMISSION MAY OPERATE IN ITS DEFAULT MODE OF SECOND GEAR. *TT

2200103

Service Bulletin/Repair Instructions

TPM SYSTEM PERFORMANCE AFFECTED WHEN LARGE AMBIENT TEMPERATURE CHANGES OCCUR. *TT

07

Service Bulletin/Repair Instructions

RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION. *TT

1800203

Service Bulletin/Repair Instructions

THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO ERRONEOUS DETECTION OF A SMALL LEAK IN THE VEHICLE'S EVAPORATIVE SYSTEM. *TT

0800103

Service Bulletin/Repair Instructions

AUTOMATIC DOOR UNLOCK ON EXIT FEATURE IS NOT ENABLED. *TT

0500302B

Service Bulletin/Repair Instructions

FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *TT

1400102A

Service Bulletin/Repair Instructions

FUEL CAP DIFFICULT TO REMOVE. *TT

2500102A

Service Bulletin/Repair Instructions

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED. THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT

02013

Service Bulletin/Repair Instructions

CUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT

2303402

Service Bulletin/Repair Instructions

SUBJECT REGARDING OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT

2100202

Service Bulletin/Repair Instructions

SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT

1802002

Service Bulletin/Repair Instructions

FLASH PROGRAMMING FAILURE RECOVERY. *SLC

2303002

Service Bulletin/Repair Instructions

SUBJECT REGARDING MOPAR FRONT AIR DEFLECTOR (BUG GUARD) POSSIBLY INDUCING AIR TURBULENCE OR WHISTLE. *SLC

0500302A

Service Bulletin/Repair Instructions

SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC

2302502

Service Bulletin/Repair Instructions

SUBJECT REGARDING THE LEFT REAR SEAT BACK REQUIRING HIGHER CLOSING EFFORT TO LATCH. *SLC

1300102

Service Bulletin/Repair Instructions

SUBJECT REGARDING SQUEAK LIKE SOUND FROM FRONT BUMPER CROSSMEMBER. *SLC

1900502

Service Bulletin/Repair Instructions

SUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES. *SLC

2302002

Service Bulletin/Repair Instructions

NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS. *SLC

0500302

Service Bulletin/Repair Instructions

SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC

1400102

Service Bulletin/Repair Instructions

SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC

02007

Service Bulletin/Repair Instructions

SUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE. *SLC

02006

Service Bulletin/Repair Instructions

SUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION. *SLC

2301502

Service Bulletin/Repair Instructions

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC

0800702

Service Bulletin/Repair Instructions

SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC

2200102

Service Bulletin/Repair Instructions

CHROME WHEEL CARE. *SLC

1900801

Service Bulletin/Repair Instructions

EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT

1400601

Service Bulletin/Repair Instructions

A CONDITION MAY EXIST WITH PREMATURE FUEL NOZZLE SHUT-OFF WHEN FILLING VEHICLE FUEL TANK. *TT

0801701

Service Bulletin/Repair Instructions

SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT

2302701

Service Bulletin/Repair Instructions

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT

0500501A

Service Bulletin/Repair Instructions

EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. *TT

0500501

Service Bulletin/Repair Instructions

CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION (BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. *SLC

0801601

Service Bulletin/Repair Instructions

INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC

0801001

Service Bulletin/Repair Instructions

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

1801201

Service Bulletin/Repair Instructions

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

2100601

Service Bulletin/Repair Instructions

AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.