Vehicle report

2019 JEEP GRAND CHEROKEE

Compare every JEEP GRAND CHEROKEE yearNHTSA and EPA records

Service bulletins

361 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

114537

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

114538

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

9100897Rev1

Service Bulletin/Repair Instructions

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.

9100897

Service Bulletin/Repair Instructions

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

112857

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000023

Service Bulletin/Repair Instructions

Power Liftgate Inoperative.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

08-396-25

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

108974

Service Bulletin/Repair Instructions

THROTTLE BODY - NONE

108546

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

108840

Service Bulletin/Repair Instructions

Hose- Oil Cooler Inlet, Outlet

108547

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

9100639

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100627

Service Bulletin/Repair Instructions

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

9100618

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

18-041-25

Service Bulletin/Repair Instructions

NOTE: Not applicable to vehicles built for US Market. Flash: Powertrain Control Module (PCM) Updates Customers may experience the following condition: ● Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the PCM with the latest available software.

18-034-25

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2.** **In addition, the customer may experience one or more of the following: ● Vehicle fails emissions inspection testing due to OBD catalyst monitor readiness.** ● Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements: ● Calibration update to address EVAP system emissions monitor readiness status accuracy This bulletin involves reprogramming the PCM with the latest available software.

18-035-25

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2.** ● P0441 - EVAP Purge System Performance (for North America and Mexico markets only). ● P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present, use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. **In addition, the customer may experience the following: ● Vehicle fails emissions inspection testing due to OBD catalyst monitor readiness.** This bulletin involves reprogramming the PCM with the latest available software.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

09-015-25

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming from the engine upon acceleration. This bulletin involves cleaning the piston heads and cylinder head combustion chambers to resolve a spark knock condition being caused by oil intrusion through the PCV system.

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

09-011-25

Service Bulletin/Repair Instructions

Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

105038

Service Bulletin/Repair Instructions

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

105039

Service Bulletin/Repair Instructions

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

9100534 Rev 1

Service Bulletin/Repair Instructions

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

9100546

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

103953

Service Bulletin/Repair Instructions

VALVE - OIL CONTROL

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

102812

Service Bulletin/Repair Instructions

RAIL - FUEL

9100498

Service Bulletin/Repair Instructions

102934

Service Bulletin/Repair Instructions

THROTTLE BODY

9100494

Service Bulletin/Repair Instructions

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

S1408000384 REV.H

Service Bulletin/Repair Instructions

S1408000384 REV.G

Service Bulletin/Repair Instructions

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

9100448

Service Bulletin/Repair Instructions

HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR

101232

Service Bulletin/Repair Instructions

Plate - Planetary

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

100164

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S248A000012

Service Bulletin/Repair Instructions

Speaker Crackle or Static While on Phone Calls

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

99500

Other

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

98931

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

98933

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S1408000384 REV.F

Service Bulletin/Repair Instructions

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

9100344

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S248A000001

Service Bulletin/Repair Instructions

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

S1408000384

Service Bulletin/Repair Instructions

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

0901923

Service Bulletin/Repair Instructions

Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

1810023

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ?**P0441 - EVAP Purge System Performance (for North America and Mexico markets only).** ? P0456 - EVAP System Small Leak. NOTE: ** If DTC P0456 is present, use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ** This bulletin involves reprogramming the PCM with the latest available software.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2221000003

Service Bulletin/Repair Instructions

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

S1808000152

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

S2309000002

Service Bulletin/Repair Instructions

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

9100142

Service Bulletin/Repair Instructions

Mirror

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0809323

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

S2025000001

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

S2307000001

Service Bulletin/Repair Instructions

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-038-23

Service Bulletin/Repair Instructions

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-229-22

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

S2218000022

Service Bulletin/Repair Instructions

Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.

0821422

Service Bulletin/Repair Instructions

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

1815022

Service Bulletin/Repair Instructions

Powertrain Control Module (PCM) Updates

1814722

Service Bulletin/Repair Instructions

Powertrain Control Module (PCM) and Transmission Control Module (TCM) Updates

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

0901222

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9004557

Service Bulletin/Repair Instructions

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

2302422

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.

9004548RevB

Service Bulletin/Repair Instructions

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

9004548RevA

Service Bulletin/Repair Instructions

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

9004548

Service Bulletin/Repair Instructions

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S1925000008

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

0807322

Service Bulletin/Repair Instructions

Memory Seat Module (MSM) Updates

0807622

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

2301222

Service Bulletin/Repair Instructions

Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close.

9004500

Service Bulletin/Repair Instructions

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

0500222

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

S2208000072

Service Bulletin/Repair Instructions

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000068

Service Bulletin/Repair Instructions

?Device Not Supported? Message on the radio screen

S2209000002

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

S2208000028

Service Bulletin/Repair Instructions

Connected Services Will Not Work After Radio Replacement

S1309000030 Rev.

Service Bulletin/Repair Instructions

Engine Oil Filter Interchangeability

S1623000034 Rev.

Service Bulletin/Repair Instructions

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

23-035-21

Service Bulletin/Repair Instructions

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

9003895

Service Bulletin/Repair Instructions

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

S1818000024

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1818000024RevB

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

S2109000010

Service Bulletin/Repair Instructions

3.0L Ecodiesel Engine Oil Information

04-001-21

Service Bulletin/Repair Instructions

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

05-004-21

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2108000161

Service Bulletin/Repair Instructions

Cluster Service Air Suspension Message, DTC C1526-11 Left Rear Ride Height Sensor - Circuit Short To Ground

S2109000003

Service Bulletin/Repair Instructions

Vehicle Cranks But Does Not Start Additional Diagnostics.

0810521

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on again. Radios resets when a Bluetooth paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). Incorrect navigation address/location/directions. Navigation stuck on loading screen or not appearing at all. Lost navigation settings. Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Improve Navigation zoom and scrolling feature on map.

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1117000002RevA

Service Bulletin/Repair Instructions

Air Suspension System Diagnosis

S2008000059RevB

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2008000059RevA

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2108000098RevB

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000119

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

08-094-21

Service Bulletin/Repair Instructions

UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).

0809421

Service Bulletin/Repair Instructions

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

08-093-21

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

0809321

Service Bulletin/Repair Instructions

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000010 Rev.

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

S2108000098

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000098 Rev.

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

08-074-21

Service Bulletin/Repair Instructions

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

0807421

Service Bulletin/Repair Instructions

S1818000024 Rev.

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

S1908000107

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1908000107 Rev.

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1723000007 Rev.

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1723000007RevF

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S2108000084

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low

S1908000048 Rev.

Service Bulletin/Repair Instructions

Chime Stuck On In The Audio System

S1908000048RevB

Service Bulletin/Repair Instructions

Chime Stuck On In The Audio System

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

S2123000010

Service Bulletin/Repair Instructions

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

S2123000010 Rev.

Service Bulletin/Repair Instructions

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

18-025-21 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.

1802521REVA

Service Bulletin/Repair Instructions

18-025-21

Service Bulletin/Repair Instructions

1802521

Service Bulletin/Repair Instructions

S1708000055 Rev.

Service Bulletin/Repair Instructions

Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop

S1708000055RevA

Service Bulletin/Repair Instructions

Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2108000047

Service Bulletin/Repair Instructions

Jeep Off Road Pages Missing Latitude And Longitude Coordinates

9004349

Service Bulletin/Repair Instructions

MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue before replacing the master cylinder.

S2108000024 Rev.

Service Bulletin/Repair Instructions

Crank No Start Condition, No DTC?s

08-016-21

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

S2123000006

Service Bulletin/Repair Instructions

Squeak Chirp Creak Noise From Left Quarter Panel Area

S2109000001

Service Bulletin/Repair Instructions

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

S1709000010 Rev.

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S2008000031 Rev.

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S1908000083 Rev.

Service Bulletin/Repair Instructions

Check Engine Light Illuminated, Stop Start Function Inoperative

S2008000081 Rev.

Service Bulletin/Repair Instructions

Cruise Control Inoperative.

S2008000175

Service Bulletin/Repair Instructions

8.4" Touchscreen Display Electrostatic Discharge Failure

18-002-20 REV. C

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201002 Refer to China Joint Venture (JV) released document AN-K8-18-20201002, for details on this service action.

1800220

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201002 Refer to China Joint Venture (JV) released document AN-K8-18-20201002, for details on this service action.

S1625000005

Service Bulletin/Repair Instructions

(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

S1625000005 Rev.

Service Bulletin/Repair Instructions

S1925000008 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S2025000001 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

05-002-20

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

0500220

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

08-096-20

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin has been canceled. The software on the Uconnect site will be turned off. Any USB flash drives that has this software on it must be deleted. If the radio is updated with 28.3 software it may cause more issues with the radio and dissatisfy the customer. Enhanced software should be available the first quarter of 2021.

0809620

Service Bulletin/Repair Instructions

08-092-20

Service Bulletin/Repair Instructions

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.

0809220

Service Bulletin/Repair Instructions

S2008000150

Service Bulletin/Repair Instructions

No Crank, No Start, Multiple DTC?s For Loss Of Communication Or Ignition Circuit Open Setting In Multiple Modules

S1921000007 Rev.

Service Bulletin/Repair Instructions

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing

08-084-20

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates - AN-K8PHEV-18-20200904 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200904, for details on this service action.

08-085-20

Service Bulletin/Repair Instructions

Flash: Power Inverter Module (PIM) Updates - AN-K8PHEV-18-20200906 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200906, for details on this service action.

18-090-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates - AN-K8PHEV-18-20200905 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200905, for details on this service action.

S1725000002 Rev.

Service Bulletin/Repair Instructions

(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION

9001496

Service Bulletin/Repair Instructions

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.

S1908000097 Rev.

Service Bulletin/Repair Instructions

(Revision A) Radio Screen Black Or Blank

S1817000003 Rev.

Service Bulletin/Repair Instructions

(Revision A) Clunk Noise From Rear Suspension

18-002-20 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20200907 Refer to China Joint Venture (JV) released document AN-K8-18-20200907, for details on this service action.

S2008000141

Service Bulletin/Repair Instructions

Navigation Shows Incorrect Location

S2008000130

Service Bulletin/Repair Instructions

Radio UConnect GPS Based Trip Computer Missing

S2008000122

Service Bulletin/Repair Instructions

Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

09-001-20 REV. A

Service Bulletin/Repair Instructions

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

0900120REVA

Service Bulletin/Repair Instructions

08-037-20 REV. A

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise.

0803720

Service Bulletin/Repair Instructions

9003704

Service Bulletin/Repair Instructions

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000094

Service Bulletin/Repair Instructions

Uconnect Market Place APP Fatal Error Message

S2008000100

Service Bulletin/Repair Instructions

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

S2018000008

Service Bulletin/Repair Instructions

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)

S2008000089

Service Bulletin/Repair Instructions

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

S19080000047

Service Bulletin/Repair Instructions

Volume Uncontrollable Or Stuck On High

S1908000047

Service Bulletin/Repair Instructions

Volume Uncontrollable Or Stuck On High

S2008000002

Service Bulletin/Repair Instructions

Speaker Makes Crackle Popping Noise

S1908000097

Service Bulletin/Repair Instructions

Radio Screen Black Or Blank

S1908000174

Service Bulletin/Repair Instructions

Radio Screen Black At Vehicle Startup After A Sleep Cycle

S1908000079

Service Bulletin/Repair Instructions

Travellink Fuel Prices Are Incorrect

S1721000016

Service Bulletin/Repair Instructions

Service 4wd Light On, Message AWD System Service Required

21-038-20

Service Bulletin/Repair Instructions

Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

S2008000077

Service Bulletin/Repair Instructions

VP2R Radio Clock Not Keeping Time

18-050-20

Service Bulletin/Repair Instructions

Powertrain Control Module (PCM) Replacement - P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) This bulletin involves replacing the Powertrain Control Module (PCM) and re-programming with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory:P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation).

S1909000002

Service Bulletin/Repair Instructions

Customer complaint may include an overfilled engine crankcase after an oil change.

S2008000073

Service Bulletin/Repair Instructions

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

S2008000071

Service Bulletin/Repair Instructions

Mirror Blind Spot Indicators Stay Illuminated

9004258

Service Bulletin/Repair Instructions

SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ·SERVICE PARK TRONICS ON CLUSTER ·VEHICLE WITH FAULT B1297-12-PTS SENSOR. ·CUSTOMER STATES PARK ASSIST NOT WORKING WITH SENSOR INOP The Product Development team requests that photos be taken of any suspected failed sensors before any repair to the sensor is started on the vehicle. Also, please email a copy of the VSR and sensor photos to the following FCA engineers: FCA Redacted Content We will review the scan report and photos, and let you know the next steps as soon as we can. If no response in 15 minutes, proceed with repair.

S1908000048

Service Bulletin/Repair Instructions

Chime Stuck On In The Audio System

S2008000055

Service Bulletin/Repair Instructions

Battery Vent Tube Does Not Align With Some New Battery Installations

S2023000026

Service Bulletin/Repair Instructions

Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.

S1723000007

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1908000101

Service Bulletin/Repair Instructions

Remote Phone App Does Not Communicate With Vehicle Radio

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

S2008000059

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2008000060

Service Bulletin/Repair Instructions

Radio Issues With iPhone 11

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S2008000045

Service Bulletin/Repair Instructions

Apps Or Icons Grayed Out

21-028-20

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:The vehicle does not move when shifted from ?Park? to ?Drive?, even when the accelerator pedal is pressed. This issue will only occur shortly after the vehicle is started.There are no Diagnostic Trouble Codes (DTCs), Malfunction Indicator Light (MIL) set, or message displayed on the Instrument Panel Cluster (IPC) and the shifter will display ?Drive? (D).

S2023000021

Service Bulletin/Repair Instructions

Water Leak At Rear Lift Gate D Pillar.

S2005000003

Service Bulletin/Repair Instructions

ABS And ESP Warning In EVIC C0037-1D C003A-1D

S1808000175

Service Bulletin/Repair Instructions

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

S1908000208

Service Bulletin/Repair Instructions

Satellite Radio Inoperative Radio Has Code B156B-13.

09-005-20

Service Bulletin/Repair Instructions

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

S2008000026

Service Bulletin/Repair Instructions

Sunroof Inoperative

08-037-20

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.

S1823000048

Service Bulletin/Repair Instructions

Creaking Noise From Front Of Vehicle With Body Flex

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

S2023000010

Service Bulletin/Repair Instructions

Power Lift Gate Opens 1 To 2 Feet Then Closes

18-009-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) and Transmission Control Module (TCM) Updates This is a coordinated bulletin that involves reprogramming the PCM and TCM,at the same time, with the latest available software.Both the PCM and TCM must be up to date for these changes to be effective. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC):P0456 - EVAP System Small Leak. Customers may also experience the following:Extended engine crank times. The following improvement is also included:Transmission coast-down shift quality improvements.

08-016-20

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

9004203

Service Bulletin/Repair Instructions

WK/WD Mopar trailer tow lighting accessory kit Wire pin out diagram in step 44 of installation instructions is incorrect, follow pin outs description (Cavity 29 WH/GN wire, Cavity 33 WH/DG wire)

09-005-19 REV. A

Service Bulletin/Repair Instructions

21-047-19

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may describe the following: A harsh shift on coast down 3-2 or 2-1.

9004195

Service Bulletin/Repair Instructions

BLOCK, Fuse For concern of damaged fuse block, please also replace the jump start wiring harness (68322414A$) and contact David Petrow at (248) 884-9206 or david.petrow@fcagroup.com, to set up FasTrak of these components to QEC for further analysis. If no response in 15 minutes, proceed with repair.

09-005-19

Service Bulletin/Repair Instructions

18-044-19 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P06EF - Engine Restart Performance.After an Engine Stop/Start (ESS) event, the vehicle may exhibit a delay in cranking with an active P06EF. P0111 - Intake Air Temperature Sensor 1 Performance. Customer or technician may also experience the following:Unable to read data information from the OBDII connector when using a generic scan tool(APAC only).

9004148

Service Bulletin/Repair Instructions

SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.

9004171

Service Bulletin/Repair Instructions

COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

08-007-19 REV. A

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8-19-20191030 Refer to China Joint Venture (JV) released document AN-K8-19-20191030, for details on this service action.

08-113-19

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8/K4MCA/K8PHEV-19-20191030 Refer to China Joint Venture (JV) released document AN-K8/K4MCA/K8PHEV-19-20191030, for details on this service action.

9004163

Service Bulletin/Repair Instructions

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of concerns to rohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair.

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

18-057-19 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak. Customer or technician may also experience the following:Unable to read data information from the OBDII connector when using a generic scan tool.(APAC only).

08-105-19

Service Bulletin/Repair Instructions

UKQ Radio Enhancement - AN-K4MCA-08-20191009 Refer to China Joint Venture (JV) released document AN-K4MCA-08-20191009, for details on this service action.

9004150

Service Bulletin/Repair Instructions

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

08-101-19

Service Bulletin/Repair Instructions

UKQ Radio Enhancement - AN-K8-08T-20191010 Refer to China Joint Venture (JV) released document AN-K8-08T-20191010, for details on this service action.

08-100-19

Service Bulletin/Repair Instructions

Flash: Active Noise Cancellation (ANC) Module Enhancements - AN-K8-08-20190805 Refer to China Joint Venture (JV) released document AN-K8-08-20190805, for details on this service action.

18-004-19 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20191009 Refer to China Joint Venture (JV) released document AN-K8-18-20191009, for details on this service action.

9004119

Service Bulletin/Repair Instructions

SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Remove rear fascia and ensure that the curved face of the sensor is facing outward towards the fascia; the label should not be visible if installed correctly. Curved face should NOT be facing the chassis. 2) Verify that the rear bumper is clear of any obstructions then cycle the ignition. 3) The vehicle should be driven on the road and pass/be passed by vehicles on both the left and right sides. For further assistance, please contact Ben Heckathorn at (248) 444-7815 or Bing Guo at (248) 500-7355. If no response in 15 minutes, proceed with repair.

09-003-19

Service Bulletin/Repair Instructions

GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.

18-018-19 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following condition:Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements:Calibration update to address EVAP system emissions monitor readiness status accuracy(WK vehicles only).

08-093-19

Service Bulletin/Repair Instructions

UKV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Display screen turns yellow. Warning chime will not turn off. In addition, the following software enhancements are available:Bluetooth improvements. Voice Recognition (VR) improvements. Radio stability improvements.

08-003-19 REV.C

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.

9003680

Service Bulletin/Repair Instructions

RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.

04-001-19

Service Bulletin/Repair Instructions

9001934

Service Bulletin/Repair Instructions

LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.

18-004-19 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20190515 Refer to China Joint Venture (JV) released document AN-K8-18-20190515, for details on this service action.

08-003-19 REV. B

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

08-082-19

Service Bulletin/Repair Instructions

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3 Customers may experience one or more of the following: Display screen turns yellow. Warning chime will not turn off. Software updated includes the following enhancements: Bluetooth® improvements. Voice Recognition (VR) improvements. Radio stability improvements.

24-009-19

Service Bulletin/Repair Instructions

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. The customer may experience the following: During start up, in cold ambient temperatures, the HVAC automatic temperaturecontroller will over heat the cabin temperature around 10-15 minutes into the drive. Customers will feel their upper body warmer than their lower body.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

9004115

Service Bulletin/Repair Instructions

SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup.com with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or brenton.swank@fcagroup.com If no response in 15 minutes, proceed with repair.

18-044-19

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance.After an Engine Stop/Start (ESS) event, the vehicle may exhibit a delay in cranking with an active P06EF. P0111 - Intake Air Temperature Sensor 1 Performance.

9004036

Service Bulletin/Repair Instructions

ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.

9004028

Service Bulletin/Repair Instructions

MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.