Vehicle report

2021 JEEP GRAND CHEROKEE

Compare every JEEP GRAND CHEROKEE yearNHTSA and EPA records

Service bulletins

896 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

114537

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

114538

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

9100897Rev1

Service Bulletin/Repair Instructions

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.

9100905

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100902

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100897

Service Bulletin/Repair Instructions

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.

S2623000001 REV.A

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2523000032 REV.B

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

113528

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

113529

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

9100866

Service Bulletin/Repair Instructions

Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

08-274-26

Service Bulletin/Repair Instructions

Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.

9100859

Service Bulletin/Repair Instructions

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

14-007-26

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

9100858

Service Bulletin/Repair Instructions

Fuel Delivery Module This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

113123

Service Bulletin/Repair Instructions

SPRING KIT - DISC BRAKE PAD

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

9100811 Rev 4

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S2102000004 REV.D

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

112979

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112980

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

112842

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

9100833

Service Bulletin/Repair Instructions

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

112856

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

112857

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2503000001 REV.A

Service Bulletin/Repair Instructions

Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

08-221-26 REV. A

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.

OTHERDOC_164

Other

Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed

9100826

Service Bulletin/Repair Instructions

WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

9100811Rev3

Service Bulletin/Repair Instructions

***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

23-019-26

Service Bulletin/Repair Instructions

Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

08-221-26

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.

9100811 REV1

Service Bulletin/Repair Instructions

S2123000070 REV.A

Service Bulletin/Repair Instructions

After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set

9100532 REV1

Service Bulletin/Repair Instructions

Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

9100811

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S248A000015 REV.A

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

08-208-26

Service Bulletin/Repair Instructions

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

111619

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

111620

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

S2102000004 REV.C

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

18-050-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 - Multiple Cylinder Misfire - In Active or Stored status set during cold start catalyst heating. ● P0301 - Cylinder 1 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0302 - Cylinder 2 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0303 - Cylinder 3 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0304 - Cylinder 4 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0305 - Cylinder 5 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0306 - Cylinder 6 Misfire - In Active or Stored status set during cold start catalyst heating. Customers may also comment on one or more of the following: ● Check engine illuminates when fueling the vehicle while the engine is running. ● Vehicle has a noticeable misfire. ● Vehicle idles rough. ● Engine noise. NOTE: Noise is heard coming from the valvetrain. In addition, the following software enhancement is available: ● Update to prevent customers from driving their vehicles while the Electric Park Brake (EPB) is engaged. Engine torque will be limited to prevent the Rear Drive Unit from being damaged. NOTE: Previously, the EPB would remain engaged without any torque limit which could lead to the Rear Drive Unit being damaged/broken. This bulletin involves reprogramming the PCM with the latest available software.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2623000024

Service Bulletin/Repair Instructions

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

S2623000022

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.

S2623000023

Service Bulletin/Repair Instructions

Power Liftgate Inoperative.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

111118

Service Bulletin/Repair Instructions

COVER - CARGO AREA

S2602000003

Service Bulletin/Repair Instructions

Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

110592

Service Bulletin/Repair Instructions

SENSOR - PINCH

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110608

Service Bulletin/Repair Instructions

SPEAKER - NONE

9100761 Rev 1

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

08-075-26

Service Bulletin/Repair Instructions

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

109003

Service Bulletin/Repair Instructions

HOSE - SUNROOF DRAIN

9100761

Service Bulletin/Repair Instructions

Open a star case prior to ordering or installing a replacement 68436288A$ or Z8436288A$ PN This includes AM, AJ or AK level. AM level is not available to order at this time. AJ or AK level is recommended to verify proper connected services at this time.

9100755

Service Bulletin/Repair Instructions

Any 2021-2022MY WL that has the right power liftgate anti-pinch sensor or power liftgate module(PLGM) replaced, both components need to be replaced as a pair.

S2523000089 REV.A

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

08-014-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

S2521000004 REV.B

Service Bulletin/Repair Instructions

The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

9100753

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

S2623000001

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2623000002

Service Bulletin/Repair Instructions

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

S2521000004 Rev.A

Service Bulletin/Repair Instructions

Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

109161

Service Bulletin/Repair Instructions

SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT

109157

Service Bulletin/Repair Instructions

ARMREST - REAR DOOR TRIM

S2521000005

Service Bulletin/Repair Instructions

The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.

S2523000094

Service Bulletin/Repair Instructions

Power Liftgate Noise During Gate Operation

08-396-25

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

108974

Service Bulletin/Repair Instructions

THROTTLE BODY - NONE

108941

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

108942

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

S2521000006

Service Bulletin/Repair Instructions

Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).

108546

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

108833

Service Bulletin/Repair Instructions

AMPLIFIER - NONE

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

108840

Service Bulletin/Repair Instructions

Hose- Oil Cooler Inlet, Outlet

108547

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S2423000012 REV.D

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2523000089

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

S2523000065 REV.A

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

S2521000004

Service Bulletin/Repair Instructions

The customer is experiencing a "clicking" noise during turns while driving on WL vehicles

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

08-310-25

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

08-302-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or two USB update.

08-237-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: ● **Temperature displayed in the radio display and rear HVAC are mismatched.** ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio’s current software level the radio may need a one or two step USB update

08-266-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

9100670

Service Bulletin/Repair Instructions

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

08-313-25

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience one or more of the following: ● **Droning noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures.** ● High pitched noise at start up or idle under cold conditions. This bulletin involves updating the AMP with the latest available software.

08-317-25

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● B143B-12 - ANC Microphone 1-Circuit Short To Battery. ● B143C-12 - ANC Microphone 2-Circuit Short To Battery. ● B143E-12 - ANC Microphone 3-Circuit Short To Battery. ● B143F-12 - ANC Microphone 4-Circuit Short To Battery. NOTE: The DTCs are wrongly set and do not affect Active Noise Cancellation (ANC) performance. This bulletin involves updating the AMP with the latest available software

S2519000008 REV.A

Service Bulletin/Repair Instructions

Noise From Front End While Steering Or Turning The Steering Wheel.

S2523000079

Service Bulletin/Repair Instructions

Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

106345

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106346

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106357

Service Bulletin/Repair Instructions

CENTER STACK - DISPLAY

14-004-25 REV. B

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the **fuel pressure regulator**.

08-266-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts. ● Radio is taking more than one minute to start after starting the engine. ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

S2223000074 REV.B

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

S2408000079 REV.A

Service Bulletin/Repair Instructions

Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”

9100639

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

08-237-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update.

S2108000236 REV.B

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

106320

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 7

106321

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 7

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2523000061 REV.A

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

09-018-25

Service Bulletin/Repair Instructions

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.

105648

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

9100627

Service Bulletin/Repair Instructions

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

S2519000006

Service Bulletin/Repair Instructions

Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2219000005 REV.D

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

S2523000065

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

9100618

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

S2523000061

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

09-015-25

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming from the engine upon acceleration. This bulletin involves cleaning the piston heads and cylinder head combustion chambers to resolve a spark knock condition being caused by oil intrusion through the PCV system.

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

S2523000054

Service Bulletin/Repair Instructions

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

08-179-25

Service Bulletin/Repair Instructions

12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming from the speakers during engine start/run. This bulletin involves replacing the Audio Amplifier.

S2519000004

Service Bulletin/Repair Instructions

Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

S2519000004REVA

Service Bulletin/Repair Instructions

9100594

Service Bulletin/Repair Instructions

Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

9100595

Service Bulletin/Repair Instructions

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

09-011-25

Service Bulletin/Repair Instructions

Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2519000003

Service Bulletin/Repair Instructions

Slight Pull, Drift, Wander. Lack Of Precise Steering.

105038

Service Bulletin/Repair Instructions

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

104686

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

105039

Service Bulletin/Repair Instructions

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

08-105-25 REV. A

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software.

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

9100534 Rev 1

Service Bulletin/Repair Instructions

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

9100570

Service Bulletin/Repair Instructions

Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.

S2523000046

Service Bulletin/Repair Instructions

Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS).

104683

Service Bulletin/Repair Instructions

CARPET - REAR FLOOR

S2523000040

Service Bulletin/Repair Instructions

Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.

S2523000036

Service Bulletin/Repair Instructions

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

S2108000241 REV.B

Service Bulletin/Repair Instructions

No Crank, No Start, Start Stop Inoperative

S2523000034

Service Bulletin/Repair Instructions

C008E-00 Setting After Windshield Replacement

9100546

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

08-105-25

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software.

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2523000023

Service Bulletin/Repair Instructions

Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2523000010 REV.A

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

S258A000011

Service Bulletin/Repair Instructions

Crackle, Pop or Growl noise At Start-up

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

9100532

Service Bulletin/Repair Instructions

MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.

103953

Service Bulletin/Repair Instructions

VALVE - OIL CONTROL

9100390 Rev 1

Service Bulletin/Repair Instructions

D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

08-063-25

Service Bulletin/Repair Instructions

Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update.

9100502

Service Bulletin/Repair Instructions

LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

S2423000008 REV.A

Service Bulletin/Repair Instructions

SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.

S2423000034 REV.A

Service Bulletin/Repair Instructions

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

S2513000001

Service Bulletin/Repair Instructions

Grille molding applique is sticking out at the headlamp

S2523000016

Service Bulletin/Repair Instructions

Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.

14-004-25 REV. A

Service Bulletin/Repair Instructions

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2523000011

Service Bulletin/Repair Instructions

Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

S2223000074 REV.A

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

S2523000010

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2219000005 REV.C

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

102812

Service Bulletin/Repair Instructions

RAIL - FUEL

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

9100498

Service Bulletin/Repair Instructions

S2503000001

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation, and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set.

S2503000002

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

102939

Service Bulletin/Repair Instructions

LATCH – FRONT & REAR DOOR

103228

Service Bulletin/Repair Instructions

SENSOR - BATTERY

21-009-25 REV.A

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch

102934

Service Bulletin/Repair Instructions

THROTTLE BODY

9100494

Service Bulletin/Repair Instructions

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

S1408000384 REV.H

Service Bulletin/Repair Instructions

102811

Service Bulletin/Repair Instructions

TRANSMISSION - 8 SPEED

S2523000006

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise At Idle.

21-009-25

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

S1408000384 REV.G

Service Bulletin/Repair Instructions

S2310000003

Service Bulletin/Repair Instructions

The customer may experience an airbag light on or seat belt chime when buckled.

101790

Service Bulletin/Repair Instructions

BUCKLE ASSY - BUCKLE ASSYS/BELT

102365

Warranty Program/Extension

Warranty Newsletter – Volume 10, Issue 11

102366

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Newsletter – Volume 10, Issue 11

21-039-24 REV. H

Service Bulletin/Repair Instructions

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

9100448

Service Bulletin/Repair Instructions

HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR

S2102000004 REV.B

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

S2302000001 REV. A

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

S2402000002

Service Bulletin/Repair Instructions

Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.

S2423000012 REV.C

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

21-039-24 REV. G

Service Bulletin/Repair Instructions

08-228-24

Service Bulletin/Repair Instructions

R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam "X" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple® CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38.

101232

Service Bulletin/Repair Instructions

Plate - Planetary

21-039-24 REV. F

Service Bulletin/Repair Instructions

21-039-24 REV. E

Service Bulletin/Repair Instructions

21-039-24 REV. D

Service Bulletin/Repair Instructions

S2423000041 REV.A

Service Bulletin/Repair Instructions

2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

S2423000041

Service Bulletin/Repair Instructions

2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.

21-039-24 REV. C

Service Bulletin/Repair Instructions

100164

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

18-023-24 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2066 - Fuel Level Sensor 2 Performance. Customers may experience one or more of the following: ● When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). ● MIL illuminates when fueling the vehicle while the engine is running. ** ● Lower fuel economy reported by the Instrument Panel Cluster (IPC). ● Rough engine idle during warm up. ● Vehicle turns off while idling in park. In addition, the following software enhancement is available: ● Improved Security. This bulletin involves reprogramming the PCM with the latest available software.

100080

Other

BRACKET - FENDER MOUNTING

100161

Other

BRACKET - FENDER MOUNTING

93866

Other

LATCH - FRONT DOOR

21-039-24 REV. B

Service Bulletin/Repair Instructions

23-004-24 REV. A

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2108000249 REV.C

Service Bulletin/Repair Instructions

Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

S2423000036

Service Bulletin/Repair Instructions

Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected.

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

99500

Other

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

S2408000079

Service Bulletin/Repair Instructions

Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation

S2421000001

Service Bulletin/Repair Instructions

No Reverse And/Or Forward Gear After D-Clutch Repair.

9100390

Service Bulletin/Repair Instructions

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

9100386

Service Bulletin/Repair Instructions

Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults

S2423000034

Service Bulletin/Repair Instructions

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

9100358

Service Bulletin/Repair Instructions

FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.

08-153-24

Service Bulletin/Repair Instructions

S2408000066

Service Bulletin/Repair Instructions

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

08-146-24

Service Bulletin/Repair Instructions

Mid - Range Radar Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C00C4-49 Rear Radar Module 'A' - Internal Electronic Failure. Customers may also experience the following: ● Blind Spot Warning Mid Range Radar warning light on in instrument cluster. This bulletin involves replacing the rear Mid - Range Radar Module.

98628

Other

ARM - LOWER CONTROL

98930

Other

ARM - LOWER CONTROL

98931

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

98933

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S1408000384 REV.F

Service Bulletin/Repair Instructions

21-039-24 REV. A

Service Bulletin/Repair Instructions

D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S228A000005 REV.D

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

9100356

Service Bulletin/Repair Instructions

MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

21-039-24

Service Bulletin/Repair Instructions

S2323000015 REV.B

Service Bulletin/Repair Instructions

Doors Will Not Open From Handle(s)

S2408000048 REV.A

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

S2408000048

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

97899

Other

LATCH - FRONT DOOR/REAR DOOR

9100344

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

18-043-24

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P219A - Bank 1 Air-fuel Ratio Imbalance. ● P219B - Bank 2 Air-fuel Ratio Imbalance. The customer may experience one or more of the following: ● Drivability issues. ● Lack of torque delivery. This bulletin involves reprogramming the PCM with the latest available software.

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

0802824

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

S2208000060

Service Bulletin/Repair Instructions

Low Fuel Warning Indicator Stuck ON

S2223000022

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

0802624

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0802524

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

S2123000032

Service Bulletin/Repair Instructions

Rattle Buzz Noise From Door Area

9100287

Service Bulletin/Repair Instructions

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

0800624A

Service Bulletin/Repair Instructions

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

2300424

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2408000002

Service Bulletin/Repair Instructions

Tire Pressure Warning Lamp is on Steady, or Flashing

S1408000384

Service Bulletin/Repair Instructions

S238A000058

Service Bulletin/Repair Instructions

Radio Navigation Displays Message ?No Maps Available?

0824523

Service Bulletin/Repair Instructions

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2302000005

Service Bulletin/Repair Instructions

Clicking Noise From Front Suspension Over Bumps Or Rough Roads.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

1810723

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0171 - Fuel System 1/1 Lean. ? P0174 - Fuel System 2/1 Lean. This bulletin involves reprogramming the PCM with the latest available software.

S2308000054

Service Bulletin/Repair Instructions

System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

S2308000141

Service Bulletin/Repair Instructions

Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?

S2308000139

Service Bulletin/Repair Instructions

Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display

S2308000135

Service Bulletin/Repair Instructions

Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active

0823023

Service Bulletin/Repair Instructions

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

0901923

Service Bulletin/Repair Instructions

Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.

2310223

Service Bulletin/Repair Instructions

Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.

S238A000046

Service Bulletin/Repair Instructions

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

S2208000172

Service Bulletin/Repair Instructions

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

S2219000005

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9004542

Service Bulletin/Repair Instructions

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2308000074

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

S2221000003

Service Bulletin/Repair Instructions

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2323000070

Service Bulletin/Repair Instructions

Headliner Fabric Peeling From Backing Board. Fabric Is Loose.

S2108000138

Service Bulletin/Repair Instructions

Steering Column Power Tilt Inoperative

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

S2223000075

Service Bulletin/Repair Instructions

Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.

9004404

Service Bulletin/Repair Instructions

GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

9100211

Service Bulletin/Repair Instructions

Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

S2323000068

Service Bulletin/Repair Instructions

Water Leak In Cargo Area.

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2323000065

Service Bulletin/Repair Instructions

Carpet Wet And Or Water Sloshing Sound From Floor Area

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

S2323000064

Service Bulletin/Repair Instructions

Water Leak In Rear Of Vehicle Near The Liftgate.

S2323000063

Service Bulletin/Repair Instructions

Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose.

S2323000061

Service Bulletin/Repair Instructions

Water Entering Rear Of Vehicle At Liftgate Striker Area.

S2302000004

Service Bulletin/Repair Instructions

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

S2323000060

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From 2nd Row Seat.

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

0818123

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

1400523

Service Bulletin/Repair Instructions

Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube

S2308000088

Service Bulletin/Repair Instructions

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

9100191

Service Bulletin/Repair Instructions

SHAFT, Front Axle Output For concerns related to a C1463-94 OR C1472-92 DTC, reference the latest version of TSB 08-103-22 prior to replacing the Front Axle Disconnect (FAD) / Output Shaft. If DTCM software update does not resolve concern proceed with repair.

S2108000194

Service Bulletin/Repair Instructions

High Beam Headlamps Cannot be Turned on with the Headlamp Switch Set to ?AUTO?

S2108000193

Service Bulletin/Repair Instructions

Forward Collision Warning OFF Indicator Is Displayed In The Cluster

9004433

Service Bulletin/Repair Instructions

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

9100188

Service Bulletin/Repair Instructions

CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART. The Sunglass Bin on the Overhead console as a separate Serviceable component COLOR PNs: 7TE35TX7A$, 7TE35DX8A$

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

S238A000035

Service Bulletin/Repair Instructions

Pop Or Static Noise From Radio As The Vehicle Is Being Started

S2323000054

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise While Driving From Upper Forward Dash Area.

S2323000055

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Under Vehicle While Driving Or Operating The Vehicle.

S2323000056

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) from the cowl or instrument panel area over bumps or turning.

S2223000061

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Sunroof Area.

S2323000053

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Door.

2301123

Service Bulletin/Repair Instructions

Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm to the touch This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

0815723

Service Bulletin/Repair Instructions

Radio Over The Air Update to T25.50 Software Version

S2324000003

Service Bulletin/Repair Instructions

Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes

Reference70A

Service Bulletin/Repair Instructions

Customer Satisfaction Notification 70A - Radio Date/Time Update

S2323000050

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From McIntosh Front Door

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

S2323000048

Service Bulletin/Repair Instructions

Fuel Filler Door Will Not Open.

S2323000049

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Under Vehicle While Operating Or Driving.

S2308000076

Service Bulletin/Repair Instructions

Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message?

S2323000047

Service Bulletin/Repair Instructions

Hood Bumper Broken Or Feels Loose.

S2324000009

Service Bulletin/Repair Instructions

Driver Side Vents Blow Warm/Cool Air On When Using AC.

S2319000004

Service Bulletin/Repair Instructions

Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.

S2323000046

Service Bulletin/Repair Instructions

Noise From Headliner While Driving On Rough Roads.

S2322000001

Service Bulletin/Repair Instructions

Rumble noise.

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

1900423

Service Bulletin/Repair Instructions

Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . This bulletin involves removing the small tie rod boot clamp and venting the tie rod boot.

S2323000040

Service Bulletin/Repair Instructions

Noise from the roof.

S2323000041

Service Bulletin/Repair Instructions

Seat back release from the handle.

S2309000002

Service Bulletin/Repair Instructions

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

S2323000038

Service Bulletin/Repair Instructions

Buzz, Squeak, Rattle (BSR) From Door Panel With Loud Music And Or Bass.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

S2323000021

Service Bulletin/Repair Instructions

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

S2323000036

Service Bulletin/Repair Instructions

Rattle Noise From Instrument Panel To Door Area.

0811223

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

S2308000057

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.

S2323000032

Service Bulletin/Repair Instructions

Rear Window Washer Not Spraying.

9100142

Service Bulletin/Repair Instructions

Mirror

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0809523

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

S2323000031

Service Bulletin/Repair Instructions

Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.

0800323

Service Bulletin/Repair Instructions

Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.

0806423

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

S2319000002

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

S2323000019

Service Bulletin/Repair Instructions

Water Leak In D Pillar Lift Gate Area.

S2108000015

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

S2223000079

Service Bulletin/Repair Instructions

Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

S2302000001

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

S2308000011

Service Bulletin/Repair Instructions

Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2323000013

Service Bulletin/Repair Instructions

Power Folding Mirror Makes Noise When Pivoting.

NotificationZF1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZF1 Missing Options

S2108000249

Service Bulletin/Repair Instructions

Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable

23-011-23

Service Bulletin/Repair Instructions

Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.

08-026-23

Service Bulletin/Repair Instructions

RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

S2323000012

Service Bulletin/Repair Instructions

Water Leak On Right Side Of Lift Gate.

08-020-23

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined. U1517-87 - Body Controller Secret Code-Missing Message. B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software

08-022-23

Service Bulletin/Repair Instructions

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

23-010-23

Service Bulletin/Repair Instructions

Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.

S2219000005 Rev.

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

S2308000006

Service Bulletin/Repair Instructions

All Windows are Open Without Request

S2323000011

Service Bulletin/Repair Instructions

Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.

9004148

Service Bulletin/Repair Instructions

SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.

9100117

Service Bulletin/Repair Instructions

HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial installation. Cycle handle several times to ensure fitting did not come loose.

S2323000009

Service Bulletin/Repair Instructions

Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.

88509

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

S2323000007

Service Bulletin/Repair Instructions

Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.

S2323000006

Service Bulletin/Repair Instructions

Hood Flutters While Driving

08-003-23

Service Bulletin/Repair Instructions

Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2203000004 Rev.

Service Bulletin/Repair Instructions

Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.

09-015-22

Service Bulletin/Repair Instructions

Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear.

S2208000197

Service Bulletin/Repair Instructions

Cluster Message ?Service Air Suspension?

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2203000005

Service Bulletin/Repair Instructions

Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.

S228A000005 Rev.

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

0810322

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the DTCM with the latest available software

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

0803522REVB

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit. In addition the customer may notice one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.

0805022REVB

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDTCs may have set without a MIL: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module. In addition, the customer may experience one or more of the following:Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at

0819422

Service Bulletin/Repair Instructions

Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.

9100095

Service Bulletin/Repair Instructions

Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.

2103122

Service Bulletin/Repair Instructions

Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.

S2223000077

Service Bulletin/Repair Instructions

Check Engine Lamp On. C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.

S2123000069RevA

Service Bulletin/Repair Instructions

Hood Flutter Movement Or Bounce While Driving

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2223000074

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

9100083

Service Bulletin/Repair Instructions

Transfer Case If unable to complete a DTCM flash or calibration process: 1. Perform SOL Publication S2203000004. 2. If flash issue persists, contact FCA Redacted Content. If no response after 15 minutes proceed with repair.

0818322

Service Bulletin/Repair Instructions

Flash: Telematics Box Module (TBM) Updates This bulletin involves updating the TBM with the latest software. Customers may experience the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer.", with no active or stored Diagnostic Trouble Codes (DTCs) set by TBM or Occupant Restraint Controller (ORC).Error MessageUconnect box ?requires service? message can be triggered by different reasons. For an issueon a new vehicle recently switched to customer mode, please follow the New Vehicle Preparation procedure to resolve Uconnect box requireservice message. Always fix TBM / ORC DTC issues first. If the issue could not be fixed, then reflash the TBM software. Mobile app remote start or remote lock/unlock works improperly. Mobile apps in vehicle data missing: fuel level, tire pressure, odometerand oil life. Vehicle Health Report data missing in email. Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

0901222

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.

S2208000166

Service Bulletin/Repair Instructions

No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative

9100082

Service Bulletin/Repair Instructions

STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.

S228A000003

Service Bulletin/Repair Instructions

Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

0817722

Service Bulletin/Repair Instructions

Flash: Fold Stow Module (FSM) Updates This bulletin involves performing a software update and calibration routine on the FSM. The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions.

S2208000163

Service Bulletin/Repair Instructions

Night Vision Inoperative. DTC?s U02BD-00 And B0125-02 Set

S2208000158

Service Bulletin/Repair Instructions

Service Lane Departure Warning Message

S2202000011

Service Bulletin/Repair Instructions

Ride Height Selected Not Permitted Message In Cluster. Low Air Mass C15D9-00 DTC May Be Set.

0803522REVA

Service Bulletin/Repair Instructions

S2203000004

Service Bulletin/Repair Instructions

S1902000008

Service Bulletin/Repair Instructions

Air Suspension Compressor Module Assembly Replacement.

S228A000023

Service Bulletin/Repair Instructions

Erroneous Email Or Mobile App Message Notification For Airbag Light On

S2223000064

Service Bulletin/Repair Instructions

Park Assist Warning Displayed On Cluster After Recent Service Repair.

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

0816122

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative. Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

0804322REVC

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following: During a remote start, the heated wheel, seat, mirrors and/or the Electric Back Light (EBL) may not turn on. High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar1-2 and rear airflow at blower bar 5-7

9100014

Service Bulletin/Repair Instructions

GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3.0) w Sport Suspension w 265/50R20 BSW 3 SEASON PERF TIRES or 265/50R20 BSW All Season Tires

S2208000148

Service Bulletin/Repair Instructions

Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

S2219000003

Service Bulletin/Repair Instructions

Calibrating Steering Angle Sensor (SAS) After Electric Power Steering (EPS) Replacement

S2223000057

Service Bulletin/Repair Instructions

Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement

9100016

Service Bulletin/Repair Instructions

WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result.

9100019

Service Bulletin/Repair Instructions

Mopar trailer brake controller.

S2123000052RevB

Service Bulletin/Repair Instructions

Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

S2223000056

Service Bulletin/Repair Instructions

Defroster Grille Has A Gap And Or Warp

S2208000140RevA

Service Bulletin/Repair Instructions

Intermittently The Starter Clicks And Does Not Turn Over The Engine

S2202000008

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster EVIC. ASCM Inoperative. Low Air Mass DTCs

S2208000141

Service Bulletin/Repair Instructions

Cluster Display Option For Full Map Turn By Turn In Cluster Is Greyed Out

0805022REVA

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4wd) switchesand/or certain interior lamps not working. Upon further inspection the technician may also observe the following DTCs may have set withouta MIL: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module. In addition, the customer may experience one or more of the following:Fuel Level and Range (distance to empty) (DTE) will both increase aftersleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge onlywill read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank andthe fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off,then the fuel door is not opened.

S2208000140

Service Bulletin/Repair Instructions

Intermittently The Starter Clicks And Does Not Turn Over The Engine

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9004557

Service Bulletin/Repair Instructions

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

2302422

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.

9004548RevB

Service Bulletin/Repair Instructions

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

S2208000130RevA

Service Bulletin/Repair Instructions

1ST Row Power Seat Forward Or Rearward Adjustments Do Not Operate, Heated Seat Back Does Not Turn On

0810322REVA

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find one or more of the following DTCs have been set: C1472-92 - Transfer Case Clutch Control-Performance Or Incorrect Operation(Sales Code DHY only). If any of these DTCs C1472-92, C149D-54 or C2206-56 are present(Sales Code DHY only), proceed toStep 4of the Repair Procedure. C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

S2208000127

Service Bulletin/Repair Instructions

BCM Replace Procedure And Command Location

9004527

Service Bulletin/Repair Instructions

Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.

9004548RevA

Service Bulletin/Repair Instructions

S228A000009RevA

Service Bulletin/Repair Instructions

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000009

Service Bulletin/Repair Instructions

An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

1400922

Service Bulletin/Repair Instructions

Fuel Line Buzz Vibration Noise This bulletin involves isolating the fuel lines from the chassis. A customer may not notice a Buzz, Squeak or Rattle (BSR) noise coming from the front of the vehicle while driving at 1000 to 1500 RPM.

9004548

Service Bulletin/Repair Instructions

S2208000125

Service Bulletin/Repair Instructions

Paddle Shifter Disable Feature Not Present

S2223000041

Service Bulletin/Repair Instructions

2nd Row Center Seat Belt Webbing Twisted

9004407

Service Bulletin/Repair Instructions

COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If any DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response in 15 minutes, proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .

9004546

Service Bulletin/Repair Instructions

Rear Air Springs WL rear air spring install video link https://www.fcamastertech.com/content/eLearning/0/E/0E8F7A59BF911FD0C5EAE41FB643D103C8731BE5/MTCE2103-M/story.html

1400322REVA

Service Bulletin/Repair Instructions

6.4L Fuel Injector High Flow Misfire This bulletin involves inspecting the Julian date on the fuel rails, fuel injectorsand possibly replacing fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. The customer may also describe: Rough idle or misfire while driving.

S2202000006

Service Bulletin/Repair Instructions

Air Suspension Compressor Quick Connect Adaptor Fitting Service.

S228A000006

Service Bulletin/Repair Instructions

Jeep Mobile App Remote Operations Inoperative

9004536

Service Bulletin/Repair Instructions

MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen every time the vehicle is ignition on. Missing security certificate on a new vehicle or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call Stellantis engineers for more guidance. FCA Redacted Content

S2108000209

Service Bulletin/Repair Instructions

Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery

S2208000110

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S228A000005

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

S2224000007

Service Bulletin/Repair Instructions

Vehicle Center Console Is Warm During HVAC Operation

08-109-22

Service Bulletin/Repair Instructions

Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. The replacement ASCM will set DTC: U0300-00 - Internal Control Module Software Incompatibility-.

S2202000003

Service Bulletin/Repair Instructions

Low Air Mass C15D9-00 DTC Service Air Suspension Message And Or Air Woosh Noise.

S2232000005

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

S2108000131

Service Bulletin/Repair Instructions

One Or More Passive Entry Antenna General Electric Failure DTC?s Found In The RFH

08-103-22

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find one or more of the the following DTCs have been set: C1472-92 - Transfer Case Clutch Control-Performance Or Incorrect Operation(Sales Code DHY only).If any of these DTCs C1472-92, C149D-54 or C2206-56 are present(Sales Code DHY only), proceed toStep 11of the Repair Procedure. C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

S2223000040

Service Bulletin/Repair Instructions

Tick, Click, Snap Noise From Passenger Side Of Instrument Panel

08-037-22

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing. Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operatingtemperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into avapor. Turning the tail lamps on will usually accelerate this process.Clear Tail Lamp AssemblyTail Lamp Assembly with CondensationImages are not specific to vehicle, and only used for showing the tail lamps either clearFig. 1or having a condensation build up within the tail lamp assemblyFig. 2per the procedure.

S2224000006

Service Bulletin/Repair Instructions

Passenger Front Cabin Unable To Achieve Temperature Set Point.

18-004-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.The PCM software update is also being released as a generic release to support PCM replacement only in service (North America only). This software enables the following functions: Active Vehicle Speed Limiters (AVSL)(EMEA only). Intelligent Speed Assist (ISA)(EMEA only).

18-092-22

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.The PCM software update is being released as a generic release to support PCM replacement only in service.

S2123000067

Service Bulletin/Repair Instructions

Vehicle Will Not Crank, Battery Drained OR Vehicle Alarm Sounds For No Obvious Reason.

S2223000014

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

0810122

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. After exiting Flat Tow Mode by switching the transfer case out of neutral, but not perform an ignition cycle, the vehicle will have no power steering assist. Power steering will come back after an ignition cycle.

S2224000005

Service Bulletin/Repair Instructions

Front HVAC Vents Default To Defrost, Driver Side Only Blows Cold.

9004526

Service Bulletin/Repair Instructions

COMPRESSOR, Air Conditioning HVAC not blowing cold air, or does not work as designed. Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Any questions, or concerns please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Software is available for 21MY per TSB 08-043-22 Rev. B and for 22MY per CSN Z33.

0500322REVA

Service Bulletin/Repair Instructions

Brake Lines Over-Torqued This bulletin involves inspecting and possibly replacing the front brake lines from the Brake System Control Module(BSCM) to both the front brake hose junctions. Customers may experience the following: Brake fluid leak. This minor leak is coming from the front brake line unions.

9004421

Service Bulletin/Repair Instructions

ELEMENT, Heated Seat Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (1.63 to 1.99 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

9004508

Service Bulletin/Repair Instructions

ELEMENT, Heated Seat, Seat Cushion Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (2.03 to 2.49 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

9004516

Service Bulletin/Repair Instructions

ELEMENT, Heated Seat, Seat Back (2nd row) Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (3.07 to 3.75 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

S2202000004

Service Bulletin/Repair Instructions

WL Air Suspension Control Module ASCM Service flash is for new part replacements ONLY

S2123000067RevB

Service Bulletin/Repair Instructions

Vehicle Will Not Crank, Battery Drained OR Vehicle Alarm Sounds For No Obvious Reason. Published document indicates an incorrect 2021 CY.

S2108000242RevA

Service Bulletin/Repair Instructions

Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference

S2208000089

Service Bulletin/Repair Instructions

Airbag Light On And/Or Passenger Seat Belt Unbuckled Message Displayed. Driver And Passenger Seat Belt Connector Not Fully Seated

0700322

Service Bulletin/Repair Instructions

Coolant Charge Air Cooler Pump Associated To Low Coolant Level or Diagnostic Trouble Codes

0807422

Service Bulletin/Repair Instructions

Instrument Panel Cluster Updates

S2123000023RevB

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2208000086

Service Bulletin/Repair Instructions

Driver Heated Seat Inoperative, DTC B1E99 Front Left Heater Circuit

S2223000030

Service Bulletin/Repair Instructions

Blind Spot Inoperative With Mirror Indicator On. C00C4-97 And Or C00C5-76 Wrong Mounting Position DTCs Set.

82581

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

0806922

Service Bulletin/Repair Instructions

Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following: Headlamps go into a fail safe mode with low beam at reduced intensity with position and side marker lights on. ?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

1806122

Service Bulletin/Repair Instructions

Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs). P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch ?A? Stuck Closed.

2301222

Service Bulletin/Repair Instructions

Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close.

9004504

Service Bulletin/Repair Instructions

TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering.

9004507

Service Bulletin/Repair Instructions

MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level.

S2223000022 RevA

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2108000177

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking

S2108000177 RevB

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking

S2108000236

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S2108000236 RevA

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

Customer Satisfa

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

S2121000014

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

S2121000014 RevC

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

Z33-1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

Z33Revision1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z33 Heating Ventilation AC Module

S2108000177 RevA

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)

S2108000177-1

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)

S2108000177RevB

Service Bulletin/Repair Instructions

The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

0804322 REVB

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following: High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7

1805222

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following: Rough running idle after engine start and hesitation, or stumble feel during a cold engine drive away. Shift quality related to AC clutch cycling - bump felt during transmission shift if the AC turns on, or off, at the exact same time a shift happens. Customer or technician may also experience the following:Generic Scan Tool connection reports Emissions as OBDII, should be reporting as Emissions as OBDI for Export(APAC, EMEA and LATAM only).

9004498

Service Bulletin/Repair Instructions

AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Full air line bundles should not be ordered and have 90 degree elbows removed to replace damaged parts. The MOPAR kit PN 68526604A$ should be ordered instead.

9004499

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT, Transmission This valve body is currently unavailable from Mopar. Order the transmission assembly.

S2208000064

Service Bulletin/Repair Instructions

Check Engine Light Is On. P0480 Cooling Fan 1 Control Circuit/Open

S2224000003

Service Bulletin/Repair Instructions

AC Does Not Blow Cold (Rev. A not indicated on final document)

S2224000003 RevA

Service Bulletin/Repair Instructions

AC Does Not Blow Cold (Rev. A not indicated on final document)

TSB0804322

Service Bulletin/Repair Instructions

AC Does Not Blow Cold

TSB0804322RevB

Service Bulletin/Repair Instructions

AC Does Not Blow Cold

S2208000072

Service Bulletin/Repair Instructions

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

0804322 REVA

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7.

0804322-1

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7.

0804322REVA

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7.

S2208000011 RevB

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2223000020

Service Bulletin/Repair Instructions

Rattle Noise From Roof Area Near Rear Of Sunroof

S2223000022-1

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2223000022RevA

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

0804822

Service Bulletin/Repair Instructions

UBR UER and UFR Radio Enhancements

0805022

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience one or more of the following: Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off, then the fuel door is not opened. When the phone is charging on the Wireless Charging Pad Module (WCPM) and the fob is near, the customer opens then closes the liftgate, the IPC will pop up "key fob has left the vehicle" message. On vehicles equipped with Electronic Steering Lock (ESL), it requires 3 Start/Stop button presses to transition from key off to key run when the vehicle was in deep sleep.

9004493

Service Bulletin/Repair Instructions

RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair.

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2208000065

Service Bulletin/Repair Instructions

ABS And ESC (Electronic Stability Control) Lamps On

S2208000068

Service Bulletin/Repair Instructions

?Device Not Supported? Message on the radio screen

S2223000019

Service Bulletin/Repair Instructions

Power Liftgate Will Not Latch Closed

S2223000014 RevA

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

S2223000014-1

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

S2223000014RevA

Service Bulletin/Repair Instructions

Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle

S2223000017

Service Bulletin/Repair Instructions

FSM Folding Stow Module Replacement Information B235A-00 ECU In Plant Mode

S2209000002

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

S2208000062

Service Bulletin/Repair Instructions

Heated Steering Wheel Does Not Operate

0804322

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the HVAC module with the latest available software.

0804322-2

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7

0804322REVB

Service Bulletin/Repair Instructions

Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7

0804122

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience the following:Active Noise Cancellation (ANC) drone noise at 950 between 1,000 RPM, during a start up.The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If fault is active, follow normal DTC diagnostics.

S2108000015 RevH

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2108000205

Service Bulletin/Repair Instructions

Mopar Trailer Tow Module Kit Sales Incorrect Sales Code And/Or CAN IHS Wiring Incorrect Connector Cavities

S2108000205 RevA

Service Bulletin/Repair Instructions

Mopar Trailer Tow Module Kit Sales Incorrect Sales Code And/Or CAN IHS Wiring Incorrect Connector Cavities

0802322

Service Bulletin/Repair Instructions

Electronic Shift Module (ESM) Replacement This bulletin involves replacing the ESM. Customers may experience the following:Rotary shifter requires additional turns to get to desired gear. Shifter needs to be rotated through multiple additional detents to attain desired gear position.The current gear is always correctly displayed.

0802222

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.

0802022

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B143B-12 - ANC Microphone 1-Circuit Short To Battery. B143C-12 - ANC Microphone 2-Circuit Short To Battery. B143E-12 - ANC Microphone 3-Circuit Short To Battery. B143F-12 - ANC Microphone 4-Circuit Short To Battery.The DTCs are wrongly set and do not affect Active Noise Cancelation (ANC) performance.

0802122

Service Bulletin/Repair Instructions

Power Liftgate Module (PLGM) Replacement Due to a Battery Drain Issue This bulletin involves replacing the PLGM. Customers may experience one of the following:Vehicle will not start. It will start once it is jump started. Battery is dead.

0800722

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). When the ambient air temperature sensor voltage goes to 0 volts (shorted to ground), the BCM sets a P0073 - Ambient Air Temperature Sensor Circuit High for this condition. The BCM should display P0072 - Ambient Air Temperature Sensor Circuit Low instead. The customer may also experience one or more of the following:Battery voltage in cold weather failing to initiate remote start due to voltage drop after ignition on3.0L Diesel (Sales Code EXF only). Remote start does not work first attempt, always works on the 2nd attempt issue3.0L Diesel (Sales Code EXF only).

0800522

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WD - Current Level R17.89 update to R17.99 launched on 01/10/2022. WD - Current Level R17.73 update to R17.99 launched on 11/19/2021. WL - Current Level R17.98 Update to R17.99 launched on 11/08/2021. RU - Current Level R17.89 Update to R17.99 launched on 11/19/2021. Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth® disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update. Additional enhancement included with this software update:CarPlay® and Android Auto® improvements and robustness added.

1800422

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

S2008000185

Service Bulletin/Repair Instructions

Uconnect 5 Voice Recognition Options

S2108000125

Service Bulletin/Repair Instructions

Battery Of Uconnect Box Is Temporarily Low Popup Message

S2108000279

Service Bulletin/Repair Instructions

Rear View Mirror Camera Is Not Displaying In The Rearview Mirror (Published w/Incorrect CY 2021 on document)

S2208000011A

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2208000013

Service Bulletin/Repair Instructions

Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative

S2208000017

Service Bulletin/Repair Instructions

Unable To Program Fobiks To Replacement RFH

S2208000021

Service Bulletin/Repair Instructions

Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM

S2208000023

Service Bulletin/Repair Instructions

Passenger Power Seat Inoperative, Fuse 28 Open

S2208000026

Service Bulletin/Repair Instructions

Discharged Battery, Ignition Off Draw (IOD) From Aftermarket Electronic Accessories

S2223000003

Service Bulletin/Repair Instructions

2nd Row Headrest Removal

08-174-21 REV. A

Service Bulletin/Repair Instructions

Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

S2108000015 Rev.

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2119000004 Rev.

Service Bulletin/Repair Instructions

Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL

08-179-21

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.

S2108000249 Rev.

Service Bulletin/Repair Instructions

Cluster And Radio Display Settings Reverted Back To The Default Settings, Auto Door Locks And Paddle Shifter Inoperative

08-178-21

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WL - Current Level R17.98 Update to R17.99 on 11/08/2021 WD - Current Level R17.73 Update to R17.99 on 11/19/2021 RU - Current Level R17.89 Update to R17.99 on 11/19/2021 Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth® disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update (WL only). Additional enhancement included with this software update:CarPlay® and Android Auto® improvements and robustness added.

S2108000213 Rev.

Service Bulletin/Repair Instructions

Battery Drain, Odometer Flashing, Topology View Displaying Multiple Modules In Red, Multiple Cluster Warning Messages

S2121000017 Rev.

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Diagnostic Trouble Code (DTC) C2201-49 ? FDCM/DTCM Internal Electronic Failure, set.

S2121000018

Service Bulletin/Repair Instructions

Service 4WD Message. Diagnostic Trouble Code (DTC) C1465-12 ? Front Axle Disconnect Control Circuit High-Circuit Short To Battery, Set.

02-007-21

Service Bulletin/Repair Instructions

Air Suspension Slow to Change Height This bulletin involves inspecting the vehicle for pinched front air suspension lines. The customer may notice a ?Service Air Suspension? message in the cluster. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set:C1556-16 - Height Sensors Implausible - Out Of Plane C1567-85 - Left Front Ride Height Level Performance-Signal Above Allowable Range C1569-85 - Right Front Ride Height Level Performance-Signal Above Allowable Range C15A2-00 - Ride Height System Unlevel. C15A1-00 - Unable to Obtain Desired Ride Height. C15A0-01 - There is an internal fault in control unit "Suspension". The temperature is above threshold. C15AD-92 - Ride Height System- Perfor- Mance Or Incorrect Operation. C220C-98 - Active Suspension Module Internal- Component Or System Over Temperature. Customers may also experience one or more of the following: Slow changes in ride heights. Ride height changes denied due Air Suspension Control Module (ASCM) timing out. Uneven front suspension. Air suspension inoperable.

S1623000034 Rev.

Service Bulletin/Repair Instructions

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

79215

Service Bulletin/Repair Instructions

UPDATE - SAFETY RECALL Y79 - 2021 WL & 2022 WS - ORC DTC/WARNING LAMP

S2108000164 Rev.

Service Bulletin/Repair Instructions

Cannot Remove Vehicle From Shipping Mode, Using The New MDP Micro Pod May Take Multiple Attempts To Remove The Vehicle From Shipping Mode

S2123000067 Rev.

Service Bulletin/Repair Instructions

Vehicle Will Not Crank Battery Drained OR Vehicle Alarm Sounds For No Obvious Reason.

08-174-21

Service Bulletin/Repair Instructions

Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

S2108000272

Service Bulletin/Repair Instructions

Check Engine Light Is On. DTC?s P0070 And P0073 Are Active For The Ambient Air Temperature Sensor

S2119000005

Service Bulletin/Repair Instructions

Pop Noise From Front End While Turning Steering Wheel

S2123000077

Service Bulletin/Repair Instructions

Dash Gap On Passenger Side At Mid Bolster To Center Display

08-110-21 REV. A

Service Bulletin/Repair Instructions

Radio Software Update This bulletin involves inspecting the software level and updating the software ifneeded. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate pagedisappears. Apple Carplay® not connecting to iPhone®. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire fill assist does not reflect unit change if unit is changed insettings

08-114-21 REV. A

Service Bulletin/Repair Instructions

UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has beenshut off.

S2109000005 Rev.

Service Bulletin/Repair Instructions

Issue is engine cover not installed from the factory.

S2102000010 Rev.

Service Bulletin/Repair Instructions

Ride Height Not Permitted Due To Transport Mode Message In Cluster Information Center. Air Suspension Switch Leds OFF

9004442

Service Bulletin/Repair Instructions

GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of power steering assist for current key cycle, or vehicle sets DTC C2217-00, please refer to STAR Online S2119000004 for direction.

S2102000010

Service Bulletin/Repair Instructions

Ride Height Not Permitted Due To Transport Mode Message In Cluster Information Center. Air Suspension Switch Leds OFF

S2108000265

Service Bulletin/Repair Instructions

The DTC B221F-00 Amplifier Internal Fault Set With No Audio Functionality Concerns

18-062-21 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque.

21-027-21 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality issue during a 5-4 downshift.

S2121000017

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Diagnostic Trouble Code (DTC) C2201-49 ? FDCM/DTCM Internal Electronic Failure, set.

08-115-21 REV. A

Service Bulletin/Repair Instructions

Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following: Front media hubs are inoperative.

23-035-21

Service Bulletin/Repair Instructions

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

9003895

Service Bulletin/Repair Instructions

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

9004409

Service Bulletin/Repair Instructions

2021 Mopar WL NAFTA trailer tow wiring kit In the vehicle reconfigure process on page 3 of I sheet K6863106 the incorrect sales code (AHC) is listed and needs to be replaced (with XF2). Correct pinout illustration in step 47 of I sheet K6863106. This current I sheet illustration highlights cavity 16 and 26 which is incorrect. The cirucuits in the harness are labeled 17 and 27 and are correctly labeled, these circuits will not fit in 16 and 26.

9004438

Service Bulletin/Repair Instructions

MODULE, Central ADAS Decision, Mid/Long Range Radar For mid-range corner and long range front radars, do not replace all radar's for "blind spot inop" in Cluster EVIC. For any radar loss of communication (LOC), short to ground/open circuit or short to battery, first attempt to reflash radars/CADM, then verify all wiring continuity back to the CADM if the flash fails to correct. If the problem persists, replace ONLY the specific radar in question as defined in the service procedure. NOTE: Radars cannot be A-B swapped to different positions in the vehicle for troubleshooting. Please contact FCA Redacted Content with questions/concerns. If no response in 15 minutes, proceed with repair.

S2123000073

Service Bulletin/Repair Instructions

Metallic Rattle Or Tick Sound From The B-Pillar Area

S2108000207

Service Bulletin/Repair Instructions

Cluster Displays Service Shifter Message

S2108000194 1

Service Bulletin/Repair Instructions

High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position

S2108000194RevA

Service Bulletin/Repair Instructions

High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position

S2108000206

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Popup Message After Startup

S2108000173 1

Service Bulletin/Repair Instructions

Radio Inoperative, Black Or Blank Screen

S2108000173RevB

Service Bulletin/Repair Instructions

Radio Inoperative, Black Or Blank Screen

08-120-21

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

S2108000202

Service Bulletin/Repair Instructions

SOS Call Unavailable Message Displayed At Key On

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

S2124000014

Service Bulletin/Repair Instructions

Customer Indicates No HVAC Airflow To The 3rd Row

04-001-21

Service Bulletin/Repair Instructions

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

23-027-21

Service Bulletin/Repair Instructions

Third Row Headrest Fails To Fold Down This bulletin involves inspecting both the left and right third row headrests and if necessary, re-seating the horseshoe cable clip(s). The customer may describe the following: Both the left and or right, third row headrest(s) will not fold and the load floor cannot be used.The headrests will not fold when pressing the radio screen soft button, or using the manual fold handle.

76982

Service Bulletin/Repair Instructions

Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-121

Y51 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y51 Abnormal Steering

9004407 1

Service Bulletin/Repair Instructions

COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .

9004407-1

Service Bulletin/Repair Instructions

9004408

Service Bulletin/Repair Instructions

MODULE, Transfer Case Control (DTCM) If there are any ECU's being updated for Software updates this will cause an interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause the C1472-92 DTCM Fault. If Vehicle sets C1472-92 verify the diagnostics by the following: (1.) Take Vehicle Scan to verify DTC is Active/Stored. Send to Tech Advisor to record DTC snapshot information. If Vehicle sets C1472-92 verify the repair by the following: (1.) Verify there are no Ground loose connections / concerns (G910A) by ensuring the ground stud securement is correct. (2.) Complete sleep cycle. Allow DTCM to fully shutdown. PRDNL lights will no longer illuminate. (3.) After complete shutdown, turn ignition on and shift out of Park. (4.) Shift back into part and complete shutdown of ignition cycle

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S2102000003

Service Bulletin/Repair Instructions

ASCM DTC U0300 Internal Control Module Incompatibility

S2102000003RevA

Service Bulletin/Repair Instructions

ASCM DTC U0300 Internal Control Module Incompatibility

S2102000006

Service Bulletin/Repair Instructions

Service Air Suspension Displayed On EVIC. Air Suspension Inoperative C15AD-92-RIDE HEIGHT SYSTEM- PERFORMANCE

S2123000068

Service Bulletin/Repair Instructions

Low Spot On Dash Cover Near Passenger Air Bag

14-006-21

Service Bulletin/Repair Instructions

Incorrect Fuel Injectors This bulletin involves replacing all eight fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find of the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. The customer may also experience the following:Poor engine performance.

S2108000195

Service Bulletin/Repair Instructions

Rear Back Up Camera Display Does Not Have The Dynamic Grid Lines Showing, Option Selected On Within The Radio Settings

S2123000065

Service Bulletin/Repair Instructions

Water Leaking From A Pillar Area

11-002-21

Service Bulletin/Repair Instructions

Incorrect Exhaust Body Heat Shields This bulletin involves inspecting the front right, left and mid muffler center exhaust heat shields underneath the vehicle for rivets and possibly replacing the heat shields if no rivets are found. Some vehicles were built with incorrect exhaust body heat shields that did not have rivets.There will not be a customer symptom/condition for this issue.

11-003-21

Service Bulletin/Repair Instructions

Flutter or Rattle Noise From Under the Vehicle - Exhaust Body Heat Shields This bulletin involves replacing all four exhaust heat shields specified in this bulletin. The customer may describe a rattle from underneath the vehicle.

S2108000173

Service Bulletin/Repair Instructions

Radio Inoperative, Black Or Blank Screen

S2108000173REVA

Service Bulletin/Repair Instructions

Radio Inoperative, Black Or Blank Screen

76781

Service Bulletin/Repair Instructions

Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-117 & 21-118

9004399

Service Bulletin/Repair Instructions

LATCH, Door If any of the side doors will not open using the exterior or interior door handle, please call FCA Redacted Content . If no response in 15 minutes, proceed with repair.

S2108000191

Service Bulletin/Repair Instructions

Audio Cuts Out And Radio Screen Goes Black Intermittently

S2108000192

Service Bulletin/Repair Instructions

MIL Lamp On, Vehicles Engine Runs Rough, Poor Performance

S2123000062

Service Bulletin/Repair Instructions

Door Will Not Open Using Inside Door Handle

S2123000063

Service Bulletin/Repair Instructions

Noise Opening And Or Closing Front Door

08-135-21

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Restore to Default for Enabling the Automatic Door Locks When Vehicle is in Motion This bulletin involves performing a routine in the IPC to enable the automatic door locks when vehicle is in forward motion. Customers may comment on one or more of the following: Certain speeds, the doors will not automatically lock. When the vehicle exceeds 24 km/h (15 mph), the automatic door look feature is inoperable.

76688

Service Bulletin/Repair Instructions

Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-114

S2102000004 1

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

S2102000004RevA

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

S2124000012

Service Bulletin/Repair Instructions

Customer Indicates Seat Vent/Cooler Making Noise

S2124000013

Service Bulletin/Repair Instructions

Vehicle Sets DTC P0480 Cooling Fan 1 Control Circuit

76669

Service Bulletin/Repair Instructions

Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-109 & 21-110

S2108000188

Service Bulletin/Repair Instructions

ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed

08-128-21

Service Bulletin/Repair Instructions

Flash: Memory Seat Module - Driver (MSMD) Updates This bulletin involves reprogramming the MSMD with the latest available software. Customers may experience the following: Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).

S2108000182

Service Bulletin/Repair Instructions

Radio Freezing Or Locking Up While Rear View Camera Still Works

S2108000182REVA

Service Bulletin/Repair Instructions

Radio Freezing Or Locking Up While Rear View Camera Still Works

S2108000187

Service Bulletin/Repair Instructions

Vehicle Language Reverts To Italian After Shutting Off Vehicle

S2117000001

Service Bulletin/Repair Instructions

Rear Air Spring Appearance

08-127-21

Service Bulletin/Repair Instructions

Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following:?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

18-062-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque.

21-027-21

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality issue during a 5-4 downshift.

9003935

Service Bulletin/Repair Instructions

LATCH, Liftgate If the customer experiences an intermittent liftgate ajar light, please call FCA Redacted Content before replacing the latch. If no response in 15 minutes, proceed with repair.

S2102000004

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance (Incorrect "S2123000004" indicated on published document)

S2102000005

Service Bulletin/Repair Instructions

Slower Than Normal Raising Time And Or Failure To Achieve Desired Ride Height And OR Difference In Front Ride Height

S2123000060

Service Bulletin/Repair Instructions

3rd Row Headrest Not Folding When Seat Fold Is Selected From The Radio Screen Soft Button Or Handle.

Notification Y51

Service Bulletin/Repair Instructions

steering wheel.

S2108000181RevA

Service Bulletin/Repair Instructions

Media Hub And Or Wireless Charging Pad Is Inoperative

S2108000181a

Service Bulletin/Repair Instructions

Media Hub And Or Wireless Charging Pad Is Inoperative

S2108000185

Service Bulletin/Repair Instructions

Passenger Rear Door Ajar Warning Lamp Display Illuminated On Cluster

S2123000061

Service Bulletin/Repair Instructions

Leather Steering Wheel Has Loose Material Poor Appearance

S2108000019

Service Bulletin/Repair Instructions

R1H Missing Connectivity Info In The Radio (Found In TBM)

S2008000155

Service Bulletin/Repair Instructions

Check Software Level On R1 Harman Radio

S2108000179

Service Bulletin/Repair Instructions

Cluster Warning Message, Service Traction Control System

76429

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-09 Part Order Restriction Program - Certain Atlantis-High Components - Central ADAS Decision Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and Transmission Control Module (TCM) (Sales Code DFT - 850RE) - 2021 Jeep Grand Cherokee (WL)

S2121000013

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Code (DTC) C1463-94 ? Front Axle Disconnect Control ? Unexpected Operation, Set

S2123000058

Service Bulletin/Repair Instructions

3rd Row Power Folding Seats Do Not Fold Or Operate

0812021

Service Bulletin/Repair Instructions

S2109000007-1

Service Bulletin/Repair Instructions

Complaint may include low engine oil level and/or engine oil seep leak from engine oil drain plug.

S2109000007a

Service Bulletin/Repair Instructions

Complaint may include low engine oil level and/or engine oil seep leak from engine oil drain plug.

S2108000174

Service Bulletin/Repair Instructions

Power Folding Mirrors Not Folding, Power Seat Switch, Power Window Auto Up Feature Inoperative

S2108000175

Service Bulletin/Repair Instructions

Head Lamp Smart Lighting Module Left Or Right Locks Up After Flash, Head Lamps Will Not Turn On, Turn Signals Do Not Operate

S2123000056

Service Bulletin/Repair Instructions

ASCM C15DA-00 Payload Limit Exceeded

9004390

Service Bulletin/Repair Instructions

COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Engine cover installation is not reimbursable on a shortage and error claim on Limited and Laredo trim levels.

S2109000008

Service Bulletin/Repair Instructions

Oil Level Check Procedure

S2108000155

Service Bulletin/Repair Instructions

Radio Requires Theft Code To Unlock It At PDI

S2109000007

Service Bulletin/Repair Instructions

Complaint may include low engine oil level and/or engine oil seep leak from engine oil drain plug.

S2118000010

Service Bulletin/Repair Instructions

Customer complaint may include engine stalled/Mil lamp on. Upon further investigation, if DTC P032F is stored in the PCM, a stall has occurred. If P032F DTC is not present but the customer complained of a ?Shift to Park? message in the EVIC, an issue may exist even if the engine did not stall.

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2123000052

Service Bulletin/Repair Instructions

Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

S2108000168

Service Bulletin/Repair Instructions

Low Oil Pressure Message On IPC With Engine Off

9004394

Service Bulletin/Repair Instructions

Oil Drain Plug If you are replacing the oil drain plug for an oil seep condition, please replace with P/N 06506214AA.

S2108000164-1

Service Bulletin/Repair Instructions

Cannot Remove Vehicle From Shipping Mode, Using The New MDP Micro Pod May Take Multiple Attempts To Remove The Vehicle From Shipping Mode

S2108000164a

Service Bulletin/Repair Instructions

Cannot Remove Vehicle From Shipping Mode, Using The New MDP Micro Pod May Take Multiple Attempts To Remove The Vehicle From Shipping Mode

S2121000013REVA

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Code (DTC) C1463-94 ? Front Axle Disconnect Control ? Unexpected Operation, Set

S2121000013a

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Code (DTC) C1463-94 ? Front Axle Disconnect Control ? Unexpected Operation, Set

0811521

Service Bulletin/Repair Instructions

Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following:Front media hubs inoperative.

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2108000164

Service Bulletin/Repair Instructions

Cannot Remove Vehicle From Shipping Mode, Using The New MDP It Takes Multiple Attempts To Remove

S2123000053

Service Bulletin/Repair Instructions

Instrument Panel Dash Pad Cleaning Procedure

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2109000005

Service Bulletin/Repair Instructions

Issue is engine cover not installed from the factory.

S2123000052-1

Service Bulletin/Repair Instructions

Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

S2123000052a

Service Bulletin/Repair Instructions

Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

0811421

Service Bulletin/Repair Instructions

S2123000050

Service Bulletin/Repair Instructions

Manual Locking Doors

S2123000051

Service Bulletin/Repair Instructions

Front Camera Washer Pump Not Spraying Washer Fluid

0811021

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate page disappears. Apple Carplay® not connecting to iPhone®. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire fill assist does not reflect unit change if unit is changed in settings

75745

Service Bulletin/Repair Instructions

HUB AND BEARING - WHEEL

S2108000160

Service Bulletin/Repair Instructions

Code B217A-9A Rear Camera Component Fault Stored In The Radio

75610

Service Bulletin/Repair Instructions

BASE - FLOOR CONSOLE

S2008000023

Service Bulletin/Repair Instructions

No Crank No Start, Click No Start

S2008000023RevA

Service Bulletin/Repair Instructions

No Crank No Start, Click No Start

S2108000154

Service Bulletin/Repair Instructions

Cluster Sets Erroneous Stored DTC?s After Removing The Vehicle From Shipping/Logistics Mode And Entering Customer Mode

75567

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

S2108000152RevA

Service Bulletin/Repair Instructions

Cluster Map Display Becomes Frozen At Times When Using Navigation

9004388

Service Bulletin/Repair Instructions

CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD (IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D ). This DTC goes to STORED when the vehicle goes from Logistics to customer mode. The only action to be performed in this instance is to clear the fault - there is no problem with the vehicle. Please do not replace the cluster or the HUD. 2. Cluster Map Display Becomes Frozen At Times When Using Navigation (all the other screens in the cluster are functional. Customer can navigate to other screens in this condition). The owner complains that the navigation map display does not update on the cluster; screen is frozen. Technician may or may not be able to duplicate the condition. The vehicle is not setting any DTC?s for the issue. If the map display is frozen on the cluster, cycling the ignition will reset the cluster to allow proper operation. Do not replace any parts at this time, available parts in service will have the same condition. Engineering is currently researching the issue and will notify the field when updates become available.

S2008000164RevB

Service Bulletin/Repair Instructions

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

75490

Service Bulletin/Repair Instructions

CAMSHAFT - INTAKE

S2108000151

Service Bulletin/Repair Instructions

Front Power Windows Global Down Feature Does Not Operate

S2108000152

Service Bulletin/Repair Instructions

Cluster Map Display Becomes Frozen At Times When Using Navigation

75227

Service Bulletin/Repair Instructions

MUFFLER AND TAILPIPE ? EXHAUST

S2108000149

Service Bulletin/Repair Instructions

DTC U0159-00, U015C-00, U0102-00, and/or U1070-00 Set In The BSCM

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

75446

Service Bulletin/Repair Instructions

GLASS - SUNROOF

0808821

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

0808821REVA

Service Bulletin/Repair Instructions

75497

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2108000015RevB

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2108000142

Service Bulletin/Repair Instructions

No Phone Connected Message Displayed Or Customers Phone Book Does Not Load

75267

Service Bulletin/Repair Instructions

TUBE - TURBO WATER FEED

S1117000002RevA

Service Bulletin/Repair Instructions

Air Suspension System Diagnosis

S2108000141

Service Bulletin/Repair Instructions

Incorrect USB Contents Are Displayed On The Radio Display

S2123000045

Service Bulletin/Repair Instructions

Service Air Suspension Message On EVIC

S2108000140

Service Bulletin/Repair Instructions

Media Source Had No Sources Displayed And No Audio On Startup

S2108000098RevB

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

1800721

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module PCM Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: The RPM gauge in the center cluster is inoperative International Markets Only. Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.

1800721REVA

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: The RPM gauge in the center cluster is inoperative (International Markets Only). Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.

S2108000139

Service Bulletin/Repair Instructions

Cluster Displays Traffic Sign Assist Unavailable Service Required When Initially Starting Vehicle. U0149 ? Loss Of Com With SGW Is Stored In The DASM

S2123000043

Service Bulletin/Repair Instructions

Power Liftgate Module Kick Sensor Not Working When Bus Is Asleep

S2108000124

Service Bulletin/Repair Instructions

The SGW Is Setting A U0080-00 Ethernet Bus 1 DTC

09-007-21

Service Bulletin/Repair Instructions

6.2L Engine Oil Temperature Sensor Leak This bulletin involves re-torquing the oil temperature sensor to specification. Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location

0900721

Service Bulletin/Repair Instructions

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2123000035 Rev.

Service Bulletin/Repair Instructions

B1F2A-77, B1F29-77, B1F28-77, B1F2B-77 3rd Row Seat Recline Motor DTC ?s

S2123000035-1

Service Bulletin/Repair Instructions

B1F2A-77, B1F29-77, B1F28-77, B1F2B-77 3rd Row Seat Recline Motor DTC ?s

S2123000035RevA

Service Bulletin/Repair Instructions

B1F2A-77, B1F29-77, B1F28-77, B1F2B-77 3rd Row Seat Recline Motor DTC ?s

S2108000119

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

S2108000129

Service Bulletin/Repair Instructions

The Ignition State Does Not Change When The Start/Stop Button Is Pressed

S2108000128

Service Bulletin/Repair Instructions

C151D-00 Tire Pressure Sensor Location Undetermined DTC set

08-090-21

Service Bulletin/Repair Instructions

UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. In addition, the following software enhancements are available:Apple certification enhancements. Google certification enhancements.

0809021

Service Bulletin/Repair Instructions

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2123000036

Service Bulletin/Repair Instructions

Dual Pane Sunroof Glass False Reversing When Closing

S2123000037

Service Bulletin/Repair Instructions

Dual Pane Sunroof Sunshade Noisy When Operating

S2123000038

Service Bulletin/Repair Instructions

Click Snap Noises Opening Or Closing Door

S2123000039

Service Bulletin/Repair Instructions

Click Pop Snap Noise From Door Area On Rough Roads Or Body Twist

S2124000008

Service Bulletin/Repair Instructions

Poor Airflow From 2nd Or 3rd Row Vent Outlets

S2124000009

Service Bulletin/Repair Instructions

Whistle Noise Heard When Operating AC

S2124000010

Service Bulletin/Repair Instructions

Blower Motor Noisy When Running System On Max. Blower Changes Speeds Without Customer Input.

S2118000009

Service Bulletin/Repair Instructions

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000010 Rev.

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2108000123

Service Bulletin/Repair Instructions

Stored U0080-00 DTC Code Ethernet Bus 1 Fault Set By SGW

08-088-21

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

S2105000003

Service Bulletin/Repair Instructions

C1009 Brake Fluid Low DTC Red Brake Light On

S2123000035

Service Bulletin/Repair Instructions

B1F2A-77, B1F29-77, B1F28-77, B1F2B-77 3rd Row Seat Recline Motor DTC ?s Stored

9004163

Service Bulletin/Repair Instructions

MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body. 2.) Email images of concerns to FCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

S2121000011

Service Bulletin/Repair Instructions

Long Crank With Diagnostic Trouble Code (DTC) U0104 ? Lost Communication With Cruise Control Module, Set.

S2123000031

Service Bulletin/Repair Instructions

Manual 3rd Row Seat High Effort Binding During Unfolding

S2108000098

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000098 Rev.

Service Bulletin/Repair Instructions

Radio Screen Freeze, Blank Screen And Reset

S2108000114

Service Bulletin/Repair Instructions

Stored B1552-2A DTC Emergency Call Button Stuck

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2008000011

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

S2008000011 Rev.

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

08-074-21

Service Bulletin/Repair Instructions

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

0807421

Service Bulletin/Repair Instructions

S2108000112

Service Bulletin/Repair Instructions

RFHUB Sets Stored DTC - U1517-87 Body Controller Secret Code - Missing Message Intermittently When The Vehicle Is Remote Started

S2108000109

Service Bulletin/Repair Instructions

Remote Key Fobs Only Work In Close Range

08-075-21

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

0807521

Service Bulletin/Repair Instructions

S2123000027

Service Bulletin/Repair Instructions

Helicopter Thump Noise At Idle In Drive Or Reverse

9004371

Service Bulletin/Repair Instructions

CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable issues with the Rear View Camera feature. If there are no observable issues with the Rear View Camera feature, and no customer complaints related to the Rear View Camera, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release

S1818000024

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1818000024 Rev.

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

S1908000107

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1908000107 Rev.

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S2108000101

Service Bulletin/Repair Instructions

Suspension Mode Does Not Change To Firm Suspension When Selected

S2123000023 Rev.

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

S21230000231

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

9004368

Service Bulletin/Repair Instructions

CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 "Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

S2108000096

Service Bulletin/Repair Instructions

Rear Wiper Inoperative

S2123000024

Service Bulletin/Repair Instructions

Recreational Towing / Flat Towing information

73966

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-06 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2021 Jeep Grand Cherokee (WL)

S2123000023

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

9004363

Service Bulletin/Repair Instructions

MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.

S2108000090

Service Bulletin/Repair Instructions

Passenger Power Seat Does Operate Forward Or Rearward

9004362

Service Bulletin/Repair Instructions

GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. If no response in 15 minutes, please proceed with the repair

S2108000084

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

S2008000011RevB

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

21-011-21

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following on a vehicle with less than 64 km (40 miles) on the odometer:A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less than 40 miles on the odometer indicates it is likely the vehicle has experienced an unintentional code clear event. Do not use this software update if vehicle odometer has over 64 km (40 miles).

2101121

Service Bulletin/Repair Instructions

Y05

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y05 Rear Axle

Y05 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y05 Rear Axle

08-036-21

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure Update This bulletin involves reconfiguring the BCM and if needed a radio reset, to remove the ?Auto Dim High Beams? from the setting page of the radio. Customers may comment on the following:Headlamp auto dim feature does not work, even after turning on this feature in the radio settings. Vehicles on the RRT VIN list are not equipped with the auto dim feature. In the radio settings, Auto Dim High Beams is a selectable setting and will make it seam like the vehicle is equipped with this feature. After the vehicle has been reconfigured this selectable setting will be remove from the list.

0803621

Service Bulletin/Repair Instructions

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

08-035-21

Service Bulletin/Repair Instructions

UAV and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Software will be updated to 39.5. Estimated launch of this FOTA should begin in the 2nd quarter of 2021. Customers may experience the following:Uconnect app remote start is inoperable after vehicle is turned off for 45 to 60 minutes.

0803521

Service Bulletin/Repair Instructions

UAV and UCV Radio Over The Air Software Version Updates,

S2108000012 Rev.

Service Bulletin/Repair Instructions

Auto High Beams Do Not Operate

S2108000012RevB

Service Bulletin/Repair Instructions

Auto High Beams Do Not Operate

S2123000010

Service Bulletin/Repair Instructions

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

S2123000010 Rev.

Service Bulletin/Repair Instructions

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

18-027-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.

1802721

Service Bulletin/Repair Instructions

S2008000011RevA

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

S2108000054

Service Bulletin/Repair Instructions

Power Driver Window Auto Up And Down Feature Does Not Operate

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2108000047

Service Bulletin/Repair Instructions

Jeep Off Road Pages Missing Latitude And Longitude Coordinates

S2108000042

Service Bulletin/Repair Instructions

MIL Malfunction Indicator Lamp On, DTC P0198 Oil Temperature Sensor Circuit High

18-007-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.

S2108000024 Rev.

Service Bulletin/Repair Instructions

Crank No Start Condition, No DTC?s

S2123000006

Service Bulletin/Repair Instructions

Squeak Chirp Creak Noise From Left Quarter Panel Area

S2008000185 Rev.

Service Bulletin/Repair Instructions

Uconnect 5 Voice Recognition Options

S2108000021

Service Bulletin/Repair Instructions

Uconnect Connected Services Remote Start Inoperative

S2109000001

Service Bulletin/Repair Instructions

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

S1709000010 Rev.

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S2008000031 Rev.

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2008000164 Rev.

Service Bulletin/Repair Instructions

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

S2108000012

Service Bulletin/Repair Instructions

Auto High Beams Do Not Operate

S2108000013

Service Bulletin/Repair Instructions

U0213-00 Lost Communication With Interior Mirror Control Module "A" Set After Performing A Restore Vehicle Configuration

9004342

Service Bulletin/Repair Instructions

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

09-013-20 REV. A

Service Bulletin/Repair Instructions

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.

09-013-20

Service Bulletin/Repair Instructions

S2023000045

Service Bulletin/Repair Instructions

Wind Noise Or Fluttering When Driving at Highway Speeds

S2008000175

Service Bulletin/Repair Instructions

8.4" Touchscreen Display Electrostatic Discharge Failure

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

08-099-20

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Customers may comment on one or more of the following:Rear view camera (Park Assist) gridlines are defaulted to ?OFF?, but the default should be ?ON?. Customer is still able to turn the gridlines ?ON? from the personalization selection in the radio menu

0809920

Service Bulletin/Repair Instructions

S1921000007 Rev.

Service Bulletin/Repair Instructions

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing

S2008000083 Rev.

Service Bulletin/Repair Instructions

(Revision A) Clusters Distance To Turn Value Does Not Match The Radio Head Unit Value Navigation

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

S2223000010

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.