Vehicle report

2023 JEEP GRAND CHEROKEE

Compare every JEEP GRAND CHEROKEE yearNHTSA and EPA records

Service bulletins

736 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S238A000038 REV.D

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

S2609000011

Service Bulletin/Repair Instructions

MIL-On and/or Engine Oil Leak

9100905

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100902

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100363 Rev 3

Service Bulletin/Repair Instructions

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.

S2623000001 REV.A

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2508000029 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

S2523000032 REV.B

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

S2508000029 REV.A

Service Bulletin/Repair Instructions

113801

Service Bulletin/Repair Instructions

SEAL - LOWER AGS

S268A000016

Service Bulletin/Repair Instructions

R1L Radio Screen Goes Blank after transitioning from logistic to customer mode

113553

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113554

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113557

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113558

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

113528

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

113529

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF

08-277-26

Service Bulletin/Repair Instructions

Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated.

9100866

Service Bulletin/Repair Instructions

Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

08-274-26

Service Bulletin/Repair Instructions

Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.

9100859

Service Bulletin/Repair Instructions

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

S2508000025 REV. B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

112639

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

112640

Service Bulletin/Repair Instructions

THROTTLE BODY – NONE

113123

Service Bulletin/Repair Instructions

SPRING KIT - DISC BRAKE PAD

S2508000025 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

9100811 Rev 4

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S2102000004 REV.D

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

112979

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112980

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

112842

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

9100833

Service Bulletin/Repair Instructions

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

112856

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

112857

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2503000001 REV.A

Service Bulletin/Repair Instructions

Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes

9100834

Service Bulletin/Repair Instructions

Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

08-221-26 REV. A

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.

OTHERDOC_164

Other

Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed

9100826

Service Bulletin/Repair Instructions

WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

112198

Service Bulletin/Repair Instructions

MODULE - LIFTGATE

9100811Rev3

Service Bulletin/Repair Instructions

***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

23-019-26

Service Bulletin/Repair Instructions

Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

08-221-26

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.

112199

Service Bulletin/Repair Instructions

MODULE - LIFTGATE

9100811 REV1

Service Bulletin/Repair Instructions

08-217-26

Service Bulletin/Repair Instructions

Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.

112180

Service Bulletin/Repair Instructions

BEZEL - OVERHEAD CONSOLE

21-041-26

Service Bulletin/Repair Instructions

Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.

9100532 REV1

Service Bulletin/Repair Instructions

Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

09-009-26

Service Bulletin/Repair Instructions

PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold. ● P2339 - Cylinder 4 Above Knock/Combustion Vibration Sensor Threshold. The customer may also describe the following: ● A knocking noise from the engine compartment This bulletin involves replacing the engine.

111833

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111834

Service Bulletin/Repair Instructions

SENSOR – KNOCK

112147

Warranty Program/Extension

D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

112149

Warranty Program/Extension

ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)

111749

Service Bulletin/Repair Instructions

FRAME - CARGO AREA

9100811

Service Bulletin/Repair Instructions

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

S248A000015 REV.A

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

08-208-26

Service Bulletin/Repair Instructions

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

111619

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

111620

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

S2102000004 REV.C

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

9100446 Rev 5

Service Bulletin/Repair Instructions

BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

18-051-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **P0300 - Multiple Cylinder Misfire - In Active or Stored status set during cold start catalyst heating. ● P0301 - Cylinder 1 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0302 - Cylinder 2 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0303 - Cylinder 3 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0304 - Cylinder 4 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0305 - Cylinder 5 Misfire - In Active or Stored status set during cold start catalyst heating. ● P0306 - Cylinder 6 Misfire - In Active or Stored status set during cold start catalyst heating. ● P2066 - Fuel Level Sensor 2 Performance. ● P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation.** ● C053D - Brake Pressure Sensor 1 Performance. **Customers may also comment on one or more of the following: ● Check engine illuminates when fueling the vehicle while the engine is running. ● Vehicle has a noticeable misfire. ● Vehicle idles rough. ● Engine noise. NOTE: Noise is heard coming from the valvetrain.** **In addition, the following software enhancement is available: ● Update to prevent customers from driving their vehicles while the Electric Park Brake (EPB) is engaged. Engine torque will be limited to prevent the Rear Drive Unit from being damaged. NOTE: Previously, the EPB would remain engaged without any torque limit which could lead to the Rear Drive Unit being damaged/broken.** This bulletin involves reprogramming the PCM with the latest available software.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2623000024

Service Bulletin/Repair Instructions

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

S2624000005

Service Bulletin/Repair Instructions

Driver Side Heat Blows Warm

S2623000022

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2408000016 REV.E

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

111118

Service Bulletin/Repair Instructions

COVER - CARGO AREA

S2602000003

Service Bulletin/Repair Instructions

Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

9100261Rev1

Service Bulletin/Repair Instructions

Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area of concern, tape windshield over crack area, replace and ship original part to Stellantis per the retention policy. Please make sure your 3rd party glass replacement follows this request.

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

110592

Service Bulletin/Repair Instructions

SENSOR - PINCH

23-005-26

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2408000016 REV.D

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

110608

Service Bulletin/Repair Instructions

SPEAKER - NONE

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

08-075-26

Service Bulletin/Repair Instructions

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S2423000027 REV.D

Service Bulletin/Repair Instructions

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

S258A000002 REV.C

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian. Rearview Camera (RVC) Functions Normally

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

9100767

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S268A000005

Service Bulletin/Repair Instructions

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

08-058-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Rear Power Distribution Center (PDC) Connector Pin Misaligned Customers may experience the following: SYMPTOM: ● Vehicle no start due to a depleted 12V battery. This bulletin involves inspecting the PDC C3 connector for improperly installed pins and correcting the connector pins if found to be installed backwards.

S2308000120 REV.F

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

109991

Service Bulletin/Repair Instructions

ISOLATOR - SPRING

109992

Service Bulletin/Repair Instructions

ISOLATOR - SPRING

109003

Service Bulletin/Repair Instructions

HOSE - SUNROOF DRAIN

S2607000002

Service Bulletin/Repair Instructions

Hemi Water Pump Coolant Leak Inspection

S2523000089 REV.A

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

08-014-26

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

106356

Service Bulletin/Repair Instructions

BRACKET KIT - MOUNTING

S2308000120 REV.E

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

S2521000004 REV.B

Service Bulletin/Repair Instructions

The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

S2623000001

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2623000002

Service Bulletin/Repair Instructions

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

S2521000004 Rev.A

Service Bulletin/Repair Instructions

Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

109161

Service Bulletin/Repair Instructions

SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT

08-407-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Power Distribution Center (PDC) Connector Pin Misaligned Customers may experience the following: ● Vehicle no start due to a depleted 12V battery This bulletin involves inspecting the PDC C3 connector for improperly installed pins and correcting the connector pins if found to be installed backwards

109157

Service Bulletin/Repair Instructions

ARMREST - REAR DOOR TRIM

S2521000005

Service Bulletin/Repair Instructions

The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.

9100227Rev3

Service Bulletin/Repair Instructions

Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

9100446Rev4

Service Bulletin/Repair Instructions

S2523000094

Service Bulletin/Repair Instructions

Power Liftgate Noise During Gate Operation

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

108946

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

108947

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

108974

Service Bulletin/Repair Instructions

THROTTLE BODY - NONE

08-394-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure

108941

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

108942

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

S2521000006

Service Bulletin/Repair Instructions

Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).

108833

Service Bulletin/Repair Instructions

AMPLIFIER - NONE

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

S2423000012 REV.D

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2523000089

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

S2523000065 REV.A

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

08-196-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● **The Korea language font size is larger than all other language font sizes which is causing the placeholder text used in the IPC to overlap.** ● After the CarPlay© navigation ends, the road name details stay on the Heads Up Display (HUD) This bulletin involves reprogramming the IPC with the latest available software.

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2521000004

Service Bulletin/Repair Instructions

The customer is experiencing a "clicking" noise during turns while driving on WL vehicles

9100723

Service Bulletin/Repair Instructions

1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.

S2508000100

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

9100437Rev1

Service Bulletin/Repair Instructions

The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

08-338-25

Service Bulletin/Repair Instructions

Flash: Central ADAS Decision Module (CADM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTC has been set: ● C008E - ECU Internal Performance. ● C2318-54 - Front Camera - Missing Calibration. Customers may also experience the following: ● ADAS features are disabled with an Instrument Panel Cluster (IPC) message occurring at or near the US/Mexico border or while in the Country of Georgia **or in the IAP region** This bulletin involves reprogramming the CADM with the latest available software, performing a PROXI Alignment, resetting the CADM and possibly performing a Forward Facing Camera Dynamic Service Alignment/Calibration.*

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

08-310-25

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

9100325 Rev 1

Service Bulletin/Repair Instructions

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.

08-302-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or two USB update.

S258A000002 REV.B

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

25-001-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Gasoline Particulate Sensor Lines Incorrect Routing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P226D - Particulate Filter Deteriorated/Missing Substrate Bank 1. ● P2453 - Particulate Filter Pressure Sensor "A" Circuit Range/Performance. Customers may experience the following: ● Check Engine warning lamp on in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly rerouting the gasoline particulate sensor lines.

08-237-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: ● **Temperature displayed in the radio display and rear HVAC are mismatched.** ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio’s current software level the radio may need a one or two step USB update

08-266-25 REV. A

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

08-311-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience one or more of the following: ● **Droning noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures.** ● High pitched noise at start up or idle under cold conditions. This bulletin involves updating the AMP with the latest available software.

S2505000008

Service Bulletin/Repair Instructions

C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))

S2519000008 REV.A

Service Bulletin/Repair Instructions

Noise From Front End While Steering Or Turning The Steering Wheel.

S2523000079

Service Bulletin/Repair Instructions

Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

08-302-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or two USB update.

106345

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106346

Service Bulletin/Repair Instructions

SHAFT - STEERING COLUMN INTERMEDIATE

106357

Service Bulletin/Repair Instructions

CENTER STACK - DISPLAY

08-270-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: ● Live Traffic Updates are delayed. This bulletin involves reprogramming the TBM with the latest available software

08-271-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio T27.38 USB Software Update The following software enhancements are available: ● Virtual wall radio setting is back. ● Fix for difficulty playing music through QQ Music. ● Corrected installation error reported in the past for Macintosh App. ● Improvement in navigation This bulletin involves updating the R1H radio software level to T27.38.

08-274-25

Service Bulletin/Repair Instructions

08-266-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts. ● Radio is taking more than one minute to start after starting the engine. ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update

21-016-25 REV. C

Service Bulletin/Repair Instructions

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.

S2223000074 REV.B

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

S2408000079 REV.A

Service Bulletin/Repair Instructions

Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”

21-016-25 REV. B

Service Bulletin/Repair Instructions

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.

S2408000016 REV.C

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

08-237-25

Service Bulletin/Repair Instructions

Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update.

S2108000236 REV.B

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

106343

Service Bulletin/Repair Instructions

HEADREST - SECOND ROW

100044

Service Bulletin/Repair Instructions

BELT AND RETRACTOR - FRONT SEAT

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

S258A000002 REV.A

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

106320

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 7

106321

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 7

23-006-25 REV. B

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2523000061 REV.A

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

09-018-25

Service Bulletin/Repair Instructions

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.

105648

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

9100627

Service Bulletin/Repair Instructions

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

S2519000006

Service Bulletin/Repair Instructions

Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2219000005 REV.D

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

S2523000065

Service Bulletin/Repair Instructions

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

105288

Service Bulletin/Repair Instructions

VALVE - CHECK

9100615

Service Bulletin/Repair Instructions

Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

S2523000061

Service Bulletin/Repair Instructions

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.

08-183-25 REV. A

Service Bulletin/Repair Instructions

NOTE: Only applicable to vehicles buld for China Market. Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.

08-196-25

Service Bulletin/Repair Instructions

NOTE: Only applicable to vehicles built for IAP market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● After the CarPlay© navigation ends, the road name details stay on the Heads Up Display (HUD). This bulletin involves reprogramming the IPC with the latest available software

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

105191

Service Bulletin/Repair Instructions

MODULE - CENTRAL ADAS DECISION

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

08-183-25

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.

S2523000054

Service Bulletin/Repair Instructions

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

S238A000038 REV.C

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

08-179-25

Service Bulletin/Repair Instructions

12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming from the speakers during engine start/run. This bulletin involves replacing the Audio Amplifier.

S2519000004

Service Bulletin/Repair Instructions

Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

S2519000004REVA

Service Bulletin/Repair Instructions

9100599

Service Bulletin/Repair Instructions

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

9100594

Service Bulletin/Repair Instructions

Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

9100595

Service Bulletin/Repair Instructions

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

09-011-25

Service Bulletin/Repair Instructions

Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.

18-025-25

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low – Bank 1. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also experience one or more of the following: ● **Engine No Start.** ● The rear shafts can be damaged from pressing the accelerator while in gear with the Electronic Parking Brake (EPB) applied. ● Oxygen sensors can give wrong values entering EV mode. False fault detection is possible. ● The Instrument Panel Cluster (IPC) is unable to calculate the instantaneous fuel economy when under heavy acceleration. ● Variable Speed Fuel Pump doesn’t operate after refuel **This bulletin involves inspecting and possibly updating the PCM with the latest available software.**

21-016-25 REV. A

Service Bulletin/Repair Instructions

S2508000039

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

S2308000120 REV.D

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2519000003

Service Bulletin/Repair Instructions

Slight Pull, Drift, Wander. Lack Of Precise Steering.

104686

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

105139

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 5

105141

Service Bulletin/Repair Instructions

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 11, ISSUE 5

08-107-25 REV. A

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software.

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

9100534 Rev 1

Service Bulletin/Repair Instructions

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

9100570

Service Bulletin/Repair Instructions

Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.

S2523000032 REV.A

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

08-149-25

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● The splash screen animation is activating periodically. This bulletin involves reprogramming the IPC with the latest available software.

S2523000046

Service Bulletin/Repair Instructions

Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS).

104683

Service Bulletin/Repair Instructions

CARPET - REAR FLOOR

9100569

Service Bulletin/Repair Instructions

Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2508000033

Service Bulletin/Repair Instructions

The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message

S2523000040

Service Bulletin/Repair Instructions

Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.

S2324000003 REV.C

Service Bulletin/Repair Instructions

Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting

S2523000036

Service Bulletin/Repair Instructions

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

S2108000241 REV.B

Service Bulletin/Repair Instructions

No Crank, No Start, Start Stop Inoperative

S2308000120 REV.C

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S2523000034

Service Bulletin/Repair Instructions

C008E-00 Setting After Windshield Replacement

08-122-25

Service Bulletin/Repair Instructions

A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set the following Diagnostic Trouble Code (DTC): ● B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: ● A/C system blowing warm air. This bulletin involves replacing the battery chiller.

S2508000029

Service Bulletin/Repair Instructions

S2523000032

Service Bulletin/Repair Instructions

Steering Dragging While Recreational Flat Towing Behind RV.

S258A000013

Service Bulletin/Repair Instructions

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

9100546

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

08-107-25

Service Bulletin/Repair Instructions

Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software.

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2523000023

Service Bulletin/Repair Instructions

Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

104179

Service Bulletin/Repair Instructions

MODULE - IGNITION

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2523000010 REV.A

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

S258A000011

Service Bulletin/Repair Instructions

Crackle, Pop or Growl noise At Start-up

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

S2424000003 REV.D

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

S2424000003 REV.C

Service Bulletin/Repair Instructions

AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

9100532

Service Bulletin/Repair Instructions

MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.

103953

Service Bulletin/Repair Instructions

VALVE - OIL CONTROL

9100390 Rev 1

Service Bulletin/Repair Instructions

D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

08-063-25

Service Bulletin/Repair Instructions

Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update.

9100502

Service Bulletin/Repair Instructions

LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000007

Service Bulletin/Repair Instructions

Radio Display Screen Flicker

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

S2423000008 REV.A

Service Bulletin/Repair Instructions

SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.

S2423000034 REV.A

Service Bulletin/Repair Instructions

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

S2513000001

Service Bulletin/Repair Instructions

Grille molding applique is sticking out at the headlamp

S2523000016

Service Bulletin/Repair Instructions

Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

S2424000003 REV.B

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

103476

Service Bulletin/Repair Instructions

TRANSMISSION - 8 SPEED

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2523000011

Service Bulletin/Repair Instructions

Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

S2524000002

Service Bulletin/Repair Instructions

Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

S2223000074 REV.A

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

S2523000010

Service Bulletin/Repair Instructions

Exterior Rear View Mirror Stained And Will Not Clean.

08-037-25

Service Bulletin/Repair Instructions

Droning Humming Growling Noise Customers may comment on the following: ● Droning, humming or growling noises while in drive, park or neutral. This condition might disappear if the door is opened or a window is lowered down or when covering the Active Noise Cancellation (ANC) microphones This bulletin involves performing a PROXI Configuration Alignment.

102293

Service Bulletin/Repair Instructions

TRANSFER CASE - NONE

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

09-003-25

Service Bulletin/Repair Instructions

Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2219000005 REV.C

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

9100446 Rev 3

Service Bulletin/Repair Instructions

Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference.

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

9100498

Service Bulletin/Repair Instructions

S2503000001

Service Bulletin/Repair Instructions

Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation, and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set.

S2503000002

Service Bulletin/Repair Instructions

Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

102939

Service Bulletin/Repair Instructions

LATCH – FRONT & REAR DOOR

103228

Service Bulletin/Repair Instructions

SENSOR - BATTERY

S258A000004

Service Bulletin/Repair Instructions

DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP

102934

Service Bulletin/Repair Instructions

THROTTLE BODY

08-020-25

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle is disengaged. (The noise can happen more as the ambient temperatures become colder). This bulletin involves reprogramming the DTCM with the latest software available.

08-030-25

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Enhancements **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ● B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ● B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ● B22A9-19 - ECU Internal Performance-Overcurrent. Customers may also experience the following: ● Vehicle will not charge.

08-019-25

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** ● **P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance.** ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. Customers may also experience the following: ● Vehicle does not start. This bulletin involves updating the BPCM with the latest available software.

S1408000384 REV.H

Service Bulletin/Repair Instructions

102811

Service Bulletin/Repair Instructions

TRANSMISSION - 8 SPEED

S2523000006

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise At Idle.

S258A000002

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

21-009-25

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-007-25

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance.** ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience the following: ● The vehicle will not start.

21-003-25

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0810-00 - Clutch Position Control Error. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Require key cycle to recover. ● Shifts rough occasionally when coming down to a stop. ● Shifts rough occasionally when accelerating. ● Shifts rough when transitioning from EV to Hybrid operation on low SoC. ● Shifts rough when engines starts. ● On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ● The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the TCM with the latest available software.

9100478

Service Bulletin/Repair Instructions

PUMP KIT Transmission oil if replacing PHEV Electric Oil Pump for an electrical DTC - do not replace pan and filter as part of repair. The pump is available on its own. Pan and filter replacement are not necessary.

S1408000384 REV.G

Service Bulletin/Repair Instructions

S2310000003

Service Bulletin/Repair Instructions

The customer may experience an airbag light on or seat belt chime when buckled.

101790

Service Bulletin/Repair Instructions

BUCKLE ASSY - BUCKLE ASSYS/BELT

9100468

Service Bulletin/Repair Instructions

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

9100363 Rev1

Service Bulletin/Repair Instructions

Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed oring for a leak. The o-ring is serviced separately

08-254-24

Service Bulletin/Repair Instructions

Radio Over The Air Update from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam "X" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin: ● Australia 12/06/2024. ● India 12/06/2024. ● Japan/Korea - According to local authority approval.

102365

Warranty Program/Extension

Warranty Newsletter – Volume 10, Issue 11

102366

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Newsletter – Volume 10, Issue 11

21-039-24 REV. H

Service Bulletin/Repair Instructions

S2403000004 REV.A

Service Bulletin/Repair Instructions

Tapping, Knocking Type Noise/Vibration While Driving.

08-250-24

Service Bulletin/Repair Instructions

Trailer Lights Inoperable Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● C2214-00 - ITBM Not Calibrated. Customers may also comment on the following: ● Trailer lights are not working correctly when a trailer is plugged in after an aftermarket installation.

S2102000004 REV.B

Service Bulletin/Repair Instructions

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

S2302000001 REV. A

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

S2402000002

Service Bulletin/Repair Instructions

Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.

S2423000012 REV.C

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2408000119

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) message “Night Vision Unavailable Service Required” or Loss of Night Vision

9100437

Service Bulletin/Repair Instructions

SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

9100446

Service Bulletin/Repair Instructions

Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm).

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

21-039-24 REV. G

Service Bulletin/Repair Instructions

08-228-24

Service Bulletin/Repair Instructions

R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam "X" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple® CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38.

08-230-24

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update.

101371

Service Bulletin/Repair Instructions

Warranty Operations Newsletter – Volume 10, Issue 10

101372

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10

23-040-24 REV. B

Service Bulletin/Repair Instructions

Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: ● Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass.

101232

Service Bulletin/Repair Instructions

Plate - Planetary

S2424000009

Service Bulletin/Repair Instructions

AC Inoperative After Extended Driving Periods.

101095

Service Bulletin/Repair Instructions

Bracket - Fender Mounting

S248A000015

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

21-039-24 REV. F

Service Bulletin/Repair Instructions

100960

Service Bulletin/Repair Instructions

TRANSFER CASE

101009

Service Bulletin/Repair Instructions

FAN MODULE - RADIATOR COOLING

S2408000016 REV.B

Service Bulletin/Repair Instructions

Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch

21-039-24 REV. E

Service Bulletin/Repair Instructions

S238A000062 REV.B

Service Bulletin/Repair Instructions

Backup Camera Gridlines Missing

S2403000004

Service Bulletin/Repair Instructions

Tapping, Knocking Type Noise/Vibration While Driving.

S238A000038 REV.B

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

21-039-24 REV. D

Service Bulletin/Repair Instructions

25-004-24

Service Bulletin/Repair Instructions

Exhaust Gas Temperature (EGT) Sensor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1E7C - Catalyst Temperature Sensor Module "A" Performance. Customers may experience the following: ● Poor fuel economy. This bulletin involves inspecting the EGT sensor date code and replacing it as needed.

S2423000041 REV.A

Service Bulletin/Repair Instructions

2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

08-202-24

Service Bulletin/Repair Instructions

Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank Performance Pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition Inop. ● Media Tuner Delayed. ● Charge Schedule HMI. RVC functions normally. ● Ambient Light Inop. ● Map in Cluster Inop. ● Media Widget Blank. ● Nav Map Black. ● Offroad Pages Inop. RVC functions normally. ● VR Inop. ● Incorrect Song Title Displayed, Carplay® only. ● HU switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Nav screen. RVC functions normally. ● Widgets Missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the "Camera View Pages"". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024.

18-070-24

Service Bulletin/Repair Instructions

S2423000041

Service Bulletin/Repair Instructions

2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.

18-001-24 REV. C

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low - Bank 1.** ● P16F0-00 - SPI Comm Hardware Fault. Customers may also experience one or more of the following: ● **The rear half shafts are damaged due to pressing the accelerator in drive with the Electric Parking Brake (EPB) applied. ● The Oxygen Sensor (02) can give wrong values when entering EV mode, triggering a false MIL. ● The Instrument Cluster Panel (ICP) unable to calculate the instantaneous fuel economy under heavy acceleration. ● Variable Speed Fuel Pump inoperative after refueling (no start).** ● Intelligent sign recognition is not working properly causing degradation in active speed limiting functionality (IAP Only). ● Shifts rough occasionally when coming down to a stop. ● Shifts rough occasionally when accelerating. ● Shifts rough when transitioning from EV to Hybrid operation on low SoC. ● Shifts rough when engines starts. ● On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ● The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.

18-069-24

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Code (DTC): ● **P2066 - Fuel Level Sensor 2 Performance.** ● C053D - Brake Pressure Sensor 1 Performance. **Customers may experience one or more of the following: ● When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). ● MIL illuminates when fueling the vehicle while the engine is running. ● Lower fuel economy reported by the Instrument Panel Cluster (IPC). ● Rough engine idle during warm up. ● Engine shuts off while idling in park.** This bulletin involves reprogramming the PCM with the latest available software.

21-039-24 REV. C

Service Bulletin/Repair Instructions

100209

Warranty Program/Extension

Warranty Newsletter Volume 10 Issue 8_ID

100080

Other

BRACKET - FENDER MOUNTING

100161

Other

BRACKET - FENDER MOUNTING

100203

Warranty Program/Extension

WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8

9100406

Service Bulletin/Repair Instructions

68339096AB - SENSOR TIRE AIR P There was a TPMS supplier change from Continental to Sensata from 2023 to 2024 MY vehicles. Therefore, the MY23 Continental sensors are not compatible with the 24MY Valeo/Sensata receiver. Verify you are ordering the correct part numbers for the MY vehicle you are working on.

93866

Other

LATCH - FRONT DOOR

S2424000003 REV.A

Service Bulletin/Repair Instructions

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

S248A000013

Service Bulletin/Repair Instructions

After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)

08-178-24

Service Bulletin/Repair Instructions

Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ● Incorrect navigation units. ● Accessibility settings missing. ● Missing radio stations. ● Incorrect phone widget. ● Radio freeze. ● Blank hybrid screen. ● Screen Off at start up. Rearview Camera (RVC) functions normally. ● USB mode changes on its own. ● ROV FOTA scheduling. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation delay. ● Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. ● FamCam "X" button missing. ● SXM reset. ● RVC zoom lagging. ● VR stuck in listening mode. ● Android Auto®/Car Play® disconnect. ● Missing battery voltage icon. ● Rear seat reminder inop. ● Missing menu bar. ● Radio resets. ● Missing Wifi app. ● Android Auto® radio reset. ● Music playback inop. ● Invalid FOTA popup. ● Assisted Call audio inop. ● Hybrid pages inop. In addition, the following software enhancement is available: ● Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024.

21-039-24 REV. B

Service Bulletin/Repair Instructions

23-004-24 REV. A

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2108000249 REV.C

Service Bulletin/Repair Instructions

Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

S2408000086

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM) Low-Level / CADM Mid-Level / (CADM2), Driver Monitoring System Module (DMSM), Global Navigation Motion Module (GNMM), Long Range Camera Front (LRCF), Long Range Radar Front (LRRF), Mid-Range (Corner) Radar(s) (MRR), Advanced Driver Assist System (ADAS), Loss of ADAS Features, Lane Assist Inoperative, Service Active Lane Management Message

S2423000036

Service Bulletin/Repair Instructions

Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected.

S2414000002

Service Bulletin/Repair Instructions

No start

S2408000016 REV.A

Service Bulletin/Repair Instructions

Front Passenger, Rear right and/or Rear left Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch

99500

Other

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

9100391

Service Bulletin/Repair Instructions

MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps (68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3. Re-run the "Bosch WL ORC Lock Unlock Procedure" to Lock the ORC For a detailed explanation please refer to SOL S2308000016 Rev. B Do NOT perform the above steps if you have the following parts: 68675763AA, 68675777AA, 68675764AA, 68675765AA, 68631466AA, 68631463AA, 68631464AA, 68631465AA,

S2408000079

Service Bulletin/Repair Instructions

Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation

S2408000076

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 – Hybrid/EV battery Pack B Deterioration

S2421000001

Service Bulletin/Repair Instructions

No Reverse And/Or Forward Gear After D-Clutch Repair.

9100390

Service Bulletin/Repair Instructions

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

08-160-24

Service Bulletin/Repair Instructions

Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.

S238A000038 REV.A

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

S2408000075

Service Bulletin/Repair Instructions

Cluster Message “Night Vision Temporarily Unavailable”, “Night Vision Unavailable Service Required”

9100363

Service Bulletin/Repair Instructions

9100386

Service Bulletin/Repair Instructions

Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults

S2408000071

Service Bulletin/Repair Instructions

Power Liftgate Inoperative After servicing the Vehicle for a Low Battery Condition

S2423000034

Service Bulletin/Repair Instructions

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

9100358

Service Bulletin/Repair Instructions

FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.

9100359

Service Bulletin/Repair Instructions

Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

9100362

Service Bulletin/Repair Instructions

MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.

S2408000068

Service Bulletin/Repair Instructions

Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System Voltage Low

02-002-24 REV. A

Service Bulletin/Repair Instructions

Noise While Driving Over Bumps Customers may experience the following: ● Noise (metallic rattle) coming from the front end while driving over bumps. This bulletin involves replacing both tension links (lower control arms).

08-153-24

Service Bulletin/Repair Instructions

S2408000066

Service Bulletin/Repair Instructions

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

S2408000067

Service Bulletin/Repair Instructions

The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message

08-149-24

Service Bulletin/Repair Instructions

12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.

09-015-24

Service Bulletin/Repair Instructions

Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.

98628

Other

ARM - LOWER CONTROL

98930

Other

ARM - LOWER CONTROL

99040

Warranty Program/Extension

Warranty Operations Newsletter – Volume 10, Issue 6

99043

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 10, Issue 6

08-145-24

Service Bulletin/Repair Instructions

Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: ● **Wi-Fi inoperative. ● Lockup on splashscreen (Rearview Camera (RVC) functions as normal). ● Radio remains on after ignition Off. ● Carplay® inoperative.** ● Head Unit (HU) is displaying only Sirius XM® app under Select Shortcut Type in shortcut widgets. ● Rapidly scrolling through SXM® stations while on climate screen causes very long buffering of stations. ● Apps option is shown in Custom Shortcuts Widget. ● Sync button Radio display status bar drop down menu does not change according to the button press. ● While on wireless call, pressing Transfer to Device (from phone screen, phone widget, or steering wheel controls), HU screen begins looping to multiple screens / pop ups. ● Time not displaying in cluster due to R1L radio not sending "TIME" signals cyclically. ● HU is transmitting 'Call active' in Telematic_FD_18 even after disconnecting the Call. ● When FOTA install radio display is active, radio shows 50 minutes as default installation time for FOTA instead of the time send by the Security Gateway Module (SGW). ● Scroll knob doesn't work when present on USB media. ● In ignition OFF, while FOTA Update radio display pop up is active, user selects outside the pop up window screen pop up disappears and does not come back in the following ignition cycles. ● R1 low displays FOTA Install pop up message in ignition RUN. ● USB media switches to SXM® when Media icon pressed. ● Thick text on memory seat pop up, and size of pop up is incorrect. ● Audio settings page shifted to right alignment when ignition is set to Off and Radio off delay is set to 45 seconds / five minutes / 10 minutes. ● After FOTA install complete , "What's new" button is pressed, R1 low shows a blank pop up screen. ● HU is not closing the Notifications screen when Notifications icon in status bar is pressed second time. ● When Radio off Delay is set as 10 minutes, Radio continue to show FOTA installation progress bar till radio screen off even after SGW complete FOTA installation and inform status in FDCA8 as Successful FOTA update. ● When present on Device manager navigating to Apps failed. ● HU displays Wireless Pairing screen instead of device manager page when selecting "Yes" option from the “Android Auto™ not connected” Pop up. ● Heated and cooled seats and steering wheel heat buttons flash quickly when climate OFF. ● SXM® Channel Tuning using Tune Knob is not working. ● CarPlay® screen exiting after selecting the Function Unavailable Pop Up. ● HU is transmitting the message FDCAN8::TELEMATIC_FD_18 as "Phone Name" only instead of "Incoming call" and "Phone Name" options when incoming call is received. ● In CarPlay® screen, HU not accepting the second incoming call through steering wheel Answer button. ● HU retains the Selectable Tire fill alert page instead of Clock settings page when Clock settings is selected from the status bar. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 47.01.12 to R47.03.26. NOTE: National launch for this FOTA update is expected to begin August 18, 2023.

98931

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

98933

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S1408000384 REV.F

Service Bulletin/Repair Instructions

S238A000062 REV.A

Service Bulletin/Repair Instructions

Backup Camera Gridlines Missing

08-144-24

Service Bulletin/Repair Instructions

Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed.

23-040-24 REV. A

Service Bulletin/Repair Instructions

S2308000120 REV.B

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

9100144

Service Bulletin/Repair Instructions

GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of communication DTC U0131, please refer to STAR Online S2219000005 for direction.

21-039-24 REV. A

Service Bulletin/Repair Instructions

D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S228A000005 REV.D

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2408000058

Service Bulletin/Repair Instructions

B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously

9100356

Service Bulletin/Repair Instructions

MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

9100355

Service Bulletin/Repair Instructions

Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

23-040-24

Service Bulletin/Repair Instructions

21-039-24

Service Bulletin/Repair Instructions

S2408000052

Service Bulletin/Repair Instructions

Auto Dimming Mirrors Not Functioning And Feature Is Deselected After Low Voltage Condition

09B Combo

Service Campaign

Customer Satisfaction Notification 09B Fuel Line. The fuel line on about 8,900 of the above vehicles may have been manufactured with a non-conductive 90-degree adapter which could lead to a build-up of static electricity and could potentially result in a pin hole in the fuel line and create a leak over time.

9100345

Service Bulletin/Repair Instructions

Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.

S2323000015 REV.B

Service Bulletin/Repair Instructions

Doors Will Not Open From Handle(s)

S2408000048 REV.A

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

14-003-24

Service Bulletin/Repair Instructions

Fuel Tube Replacement **Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC has been set:** ● P0456 - EVAP System Small Leak.

21-030-24

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0810-00 - Clutch Position Control Error. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Require key cycle to recover. ● Shifts rough occasionally when coming down to a stop. ● Shifts rough occasionally when accelerating. ● Shifts rough when transitioning from EV to Hybrid operation on low SoC. ● Shifts rough when engines starts. ● On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ● The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. **This bulletin involves reprogramming the TCM with the latest available software.** NOTE: **Please be sure that the 04B recall is completed prior to performing this TSB. This TCM software update is covered by the 04B recall if still incomplete.**

23-026-24 REV. A

Service Bulletin/Repair Instructions

Front Door Nameplate is Loose Customers may experience the following: ● The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off Fig. 1 from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies.

S2408000048

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

97899

Other

LATCH - FRONT DOOR/REAR DOOR

98183

Warranty Program/Extension

FCA Caribbean Warranty Bulletin ID-24-07 FFB Prog – Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes, 2022-2024 Jeep Grand Cherokee (WL) PHEV

9100344

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2408000043

Service Bulletin/Repair Instructions

Power Liftgate Responds Erratically to Operational Commands After Service Procedures

S2208000020

Service Bulletin/Repair Instructions

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

S2208000060

Service Bulletin/Repair Instructions

Low Fuel Warning Indicator Stuck ON

S2223000022

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

0802624

Service Bulletin/Repair Instructions

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

0800124A

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.

S2123000032

Service Bulletin/Repair Instructions

Rattle Buzz Noise From Door Area

S2308000016

Service Bulletin/Repair Instructions

The ORC Will Not PROXI Align, Negative Response 0X22,Diagnostic Trouble Code (DTC) B2204-00 ECU Configuration Mismatch

9100287

Service Bulletin/Repair Instructions

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

0800624A

Service Bulletin/Repair Instructions

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

2300424

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2408000002

Service Bulletin/Repair Instructions

Tire Pressure Warning Lamp is on Steady, or Flashing

0801324

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the Powertrain Control Module (PCM), Transmission Control Module (TCM) and the AHCP also known as Power Inverter Module (PIM), with the latest available software.

1800124

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.

2100324

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the TCM, Powertrain Control Module (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.

S1408000384

Service Bulletin/Repair Instructions

0300124

Service Bulletin/Repair Instructions

Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.

0801124

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.

S2308000067

Service Bulletin/Repair Instructions

?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border

0800124

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: **This noise happens more as the ambient temperatures become less than 5 ? (41 ?).** This bulletin involves reprogramming the DTCM with the latest available software.

S238A000058

Service Bulletin/Repair Instructions

Radio Navigation Displays Message ?No Maps Available?

0825623

Service Bulletin/Repair Instructions

Door Control Module Window Inoperative Customers may experience the following: ? Front windows do not operate for one full key cycle. This bulletin involves inspecting and possibly reprogramming the DDM with the latest available software.

0825423

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

0824623

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ? Upon vehicle wake up, the Instrument Panel Cluster (IPC) is displaying dashes for all four tire pressure locations. NOTE: System self-corrects within 45-60 seconds into the drive cycle. This bulletin involves updating the RFHM module with the latest available software.

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2302000005

Service Bulletin/Repair Instructions

Clicking Noise From Front Suspension Over Bumps Or Rough Roads.

S2323000084

Service Bulletin/Repair Instructions

Pedestrian Alert Sound Change.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

0804623B

Service Bulletin/Repair Instructions

R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting noperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold noperable on comfort temperature slider. Display input lagging after CarPlay® is connected. Changed to unselected audio source. Setting preferences not save

S2308000054

Service Bulletin/Repair Instructions

System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

S2308000141

Service Bulletin/Repair Instructions

Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?

S238A000055

Service Bulletin/Repair Instructions

Audio Muted During A CarPlay Or Android Auto Phone Call

0804623

Service Bulletin/Repair Instructions

Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won't dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default.

S2308000139

Service Bulletin/Repair Instructions

Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display

9100264

Service Bulletin/Repair Instructions

PSU Oil Pump Assy

9100250

Service Bulletin/Repair Instructions

Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT

S2308000135

Service Bulletin/Repair Instructions

Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active

S238A000026

Service Bulletin/Repair Instructions

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

S238A000049

Service Bulletin/Repair Instructions

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

9100252

Service Bulletin/Repair Instructions

LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.

9100227

Service Bulletin/Repair Instructions

Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

9100220

Service Bulletin/Repair Instructions

Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to the latest version of Star Online Publication S2321000005.

S238A000047

Service Bulletin/Repair Instructions

Humming Noise Through Speakers While Vehicle Is Off

0819723

Service Bulletin/Repair Instructions

No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds. This bulletin involves inspecting the PDC for traces of coolant and possibly replacing the under hood PDC.

S2321000009

Service Bulletin/Repair Instructions

MIL On with TCM P1DB7 Active

2310223

Service Bulletin/Repair Instructions

Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.

S2308000120

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S2323000077

Service Bulletin/Repair Instructions

Rattle Squeak Noise From Sunroof Area

S238A000046

Service Bulletin/Repair Instructions

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

S2208000172

Service Bulletin/Repair Instructions

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

S2219000005

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

9100157

Service Bulletin/Repair Instructions

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

9100222

Service Bulletin/Repair Instructions

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

S2323000075

Service Bulletin/Repair Instructions

2nd Row Center Seat Lazy Or Slow When Folding.

9004542

Service Bulletin/Repair Instructions

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2308000074

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

S2221000003

Service Bulletin/Repair Instructions

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

S2321000005

Service Bulletin/Repair Instructions

Transmission Fluid Leak From Under The Vehicle.

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2323000070

Service Bulletin/Repair Instructions

Headliner Fabric Peeling From Backing Board. Fabric Is Loose.

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

S2223000075

Service Bulletin/Repair Instructions

Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.

9004404

Service Bulletin/Repair Instructions

GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

9100208

Service Bulletin/Repair Instructions

CENTER STACK UPR DISPLAY W/BEZ For complaints of a black or blank DSCD (Disassociated Central Stack Display) with radio audio available (rearview camera function not affected), please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.

9100211

Service Bulletin/Repair Instructions

Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

0820223

Service Bulletin/Repair Instructions

Poor Heated Seat Performance Heated seats are not heating up as expected. This bulletin involves using wiTECH to perform a HVAC routine.

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

S2323000068

Service Bulletin/Repair Instructions

Water Leak In Cargo Area.

S238A000025

Service Bulletin/Repair Instructions

U0140-00 Lost Communication With BCM DTC Is Active Or Stored In Video Routing Module (VRM)

S238A000043

Service Bulletin/Repair Instructions

SiriusXM (SXM) Advertisements Pop Up On Radio

0200623

Service Bulletin/Repair Instructions

Service Air Suspension Message On Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? C15A1-00 - Unable To Obtain Desired Ride Height. ? C1509-00 - Low Airmass. Customer may also comment on one or more of the following: ? Service Air Suspension message on in the Electronic Vehicle Information Center (EVIC). ? One corner of the vehicle is sagging. ? Vehicle may not be able to achieve desired ride height. This bulletin involves inspecting the air lines at the fast down leveling valve and possibly properly seating the air lines.

2309123

Service Bulletin/Repair Instructions

Passenger Heated Seat Cushion Inoperative Passenger heated seat does not work. This bulletin involves inspecting and possibly replacing the passenger heated seat cushion.

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2323000065

Service Bulletin/Repair Instructions

Carpet Wet And Or Water Sloshing Sound From Floor Area

S2308000103

Service Bulletin/Repair Instructions

Service Air Suspension Message Displayed on Cluster

S2308000104

Service Bulletin/Repair Instructions

Passenger Front Door Speaker Is Inoperative. B1404-1A Front Right Audio Speaker Output-Circuit Resistance Below Threshold Set In The Radio

S238A000040

Service Bulletin/Repair Instructions

Radio Display Screen Is Completely Blank/Black

0805523

Service Bulletin/Repair Instructions

Radio Over The Air S21B.5, S24.13 and S24.18 Updating to S26.18 Software Version

1400723

Service Bulletin/Repair Instructions

Fuel Tank Filler Tube Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC has been set: ? P0456 - EVAP System Small Leak. This bulletin involves inspecting and if necessary replacing the fuel filler tube.

S2323000064

Service Bulletin/Repair Instructions

Water Leak In Rear Of Vehicle Near The Liftgate.

0819323

Service Bulletin/Repair Instructions

Flash: Central ADAS Decision Module (CADM) Updates

S238A000038

Service Bulletin/Repair Instructions

Auto Emergency Braking (AEB) Unavailable ? Service Required Message In Cluster

S2323000063

Service Bulletin/Repair Instructions

Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose.

0819123

Service Bulletin/Repair Instructions

Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: ? Head Unit (HU) is displaying only Sirius XMT app under Select Shortcut Type in shortcut widgets. ? Rapidly scrolling through SXMT stations while on climate screen causes very long buffering of stations. ? Apps option is shown in Custom Shortcuts Widget. ? Sync button Radio display status bar drop down menu does not change according to the button press. ? While on wireless call, pressing

S2323000061

Service Bulletin/Repair Instructions

Water Entering Rear Of Vehicle At Liftgate Striker Area.

S2302000004

Service Bulletin/Repair Instructions

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

S2323000060

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From 2nd Row Seat.

S238A000036

Service Bulletin/Repair Instructions

Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?

S238A000037

Service Bulletin/Repair Instructions

Radio Resets Intermittently After A Screech Or Buzz Sound

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0901223

Service Bulletin/Repair Instructions

Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube.

2308423

Service Bulletin/Repair Instructions

Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket. This bulletin involves inspecting the driver side exterior power folding mirror bracket and possibly replacing the driver side folding mirror if scratches are found.

9100192

Service Bulletin/Repair Instructions

SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S238A000027

Service Bulletin/Repair Instructions

The Hybrid Application May No Longer Appear After Radio Over The Air Update To T25.50 Software

S2308000088

Service Bulletin/Repair Instructions

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

2102023

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Clunk or bump felt during an Engine Stop/Start (ESS) event. ? Roughness in shifts between gears 1 & 2. This bulletin involves reprogramming the TCM with the latest available software.

9100182

Service Bulletin/Repair Instructions

Glove Box Prior to replacing the glove box for a warped, misaligned or difficult to close condition, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2108000193

Service Bulletin/Repair Instructions

Forward Collision Warning OFF Indicator Is Displayed In The Cluster

9100188

Service Bulletin/Repair Instructions

CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART. The Sunglass Bin on the Overhead console as a separate Serviceable component COLOR PNs: 7TE35TX7A$, 7TE35DX8A$

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

S238A000035

Service Bulletin/Repair Instructions

Pop Or Static Noise From Radio As The Vehicle Is Being Started

S2323000054

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise While Driving From Upper Forward Dash Area.

S2323000055

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Under Vehicle While Driving Or Operating The Vehicle.

S2323000056

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) from the cowl or instrument panel area over bumps or turning.

S2223000061

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Sunroof Area.

S2323000053

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Door.

2301123

Service Bulletin/Repair Instructions

Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm to the touch This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

S2308000083

Service Bulletin/Repair Instructions

Rear Heated Seat Inoperative, Diagnostic Trouble Code (DTC) B1E9C-13 ? Rear Right Heater Control 1 Circuit Open

0811023

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ?B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.

9100184

Service Bulletin/Repair Instructions

SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. Please don't remove and repair sunroof glass or the weatherstrip separately. Please return the sunroof glass with the weatherstrip to QEC for analysis. Please include the following info in your email: VIN, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with repair and part return to QEC.

S2323000051

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Passenger Side Of Dash.

S238A000030

Service Bulletin/Repair Instructions

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

S2308000082

Service Bulletin/Repair Instructions

No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a PHEV

0901223a

Service Bulletin/Repair Instructions

Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube.

0815923

Service Bulletin/Repair Instructions

Flash: Air Suspension Control Module (ASCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? U0300-00 - Internal Control Module Software Incompatibility-. Customers may experience one or more of the following: ? Manual leveling requests are inoperative. ? Vehicle will raise to off-road 2. This bulletin involves reprogramming the ASCM with the latest available software.

2306023

Service Bulletin/Repair Instructions

Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off (Fig. 1) from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies.

91887

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)

91890

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)

S2308000079

Service Bulletin/Repair Instructions

The IDCM Flash Will Not Complete

2307523

Service Bulletin/Repair Instructions

Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass.

9100160

Service Bulletin/Repair Instructions

Power wndow switch passenger

S2324000003

Service Bulletin/Repair Instructions

Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes

Reference70A

Service Bulletin/Repair Instructions

Customer Satisfaction Notification 70A - Radio Date/Time Update

0815023

Service Bulletin/Repair Instructions

Front Door Map and Door Handle Lights Inoperable Front door map pocket and door handle lights are inoperative. This bulletin involves performing a BCM proxi alignment.

2307223

Service Bulletin/Repair Instructions

Rattle From Instrument Panel (IP) Endcap Rattle/squeak from the general area on the left hand side of the steering wheel on the IP dash. This bulletin involves removing a foam stand-off pad on the endcap.

S2323000050

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From McIntosh Front Door

0811023A

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ? B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.

S2323000048

Service Bulletin/Repair Instructions

Fuel Filler Door Will Not Open.

S2323000049

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) Noise From Under Vehicle While Operating Or Driving.

2500223

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P1CEA Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P1CEA - Boost Side EVAP Purge System Performance. This bulletin involves inspecting two EVAP quick connects at the air cleaner cover with push-pull-push test and ensuring quick connect tabs are locked.

S2308000076

Service Bulletin/Repair Instructions

Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message?

S2323000047

Service Bulletin/Repair Instructions

Hood Bumper Broken Or Feels Loose.

S2324000009

Service Bulletin/Repair Instructions

Driver Side Vents Blow Warm/Cool Air On When Using AC.

0813723

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? On the Trip Summary screen, the labels for 9Estimated time to 100% Charge9 are reversed. This bulletin involves reprogramming the IPC with the latest available software.

S2319000004

Service Bulletin/Repair Instructions

Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.

S2323000046

Service Bulletin/Repair Instructions

Noise From Headliner While Driving On Rough Roads.

1900423

Service Bulletin/Repair Instructions

Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . This bulletin involves removing the small tie rod boot clamp and venting the tie rod boot.

S2323000040

Service Bulletin/Repair Instructions

Noise from the roof.

S2323000041

Service Bulletin/Repair Instructions

Seat back release from the handle.

S2309000002

Service Bulletin/Repair Instructions

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

0900923b

Service Bulletin/Repair Instructions

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.

S2308000068

Service Bulletin/Repair Instructions

Front Inverter Outlet and Rear Center Console Power

S2319000003

Service Bulletin/Repair Instructions

Oil Wetness On Electric Power Steering

S2323000038

Service Bulletin/Repair Instructions

Buzz, Squeak, Rattle (BSR) From Door Panel With Loud Music And Or Bass.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

1804023a

Service Bulletin/Repair Instructions

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set

2100323

Service Bulletin/Repair Instructions

This bulletin involves performing a transmission quick learn with wiTECH.

9100153A

Service Bulletin/Repair Instructions

B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

0900923

Service Bulletin/Repair Instructions

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.

0900923a

Service Bulletin/Repair Instructions

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present.

S2318000006

Service Bulletin/Repair Instructions

Low Power, Transmission Will Not Upshift On Moderate To Heavy Accelerations.

9100167

Service Bulletin/Repair Instructions

Instrument Cluster Prior to replacing this part, please contact FCA Redacted Content. If no response in 15 minutes proceed with repair.

S2323000021

Service Bulletin/Repair Instructions

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

S2323000036

Service Bulletin/Repair Instructions

Rattle Noise From Instrument Panel To Door Area.

0812023

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination. Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.

S2309000001

Service Bulletin/Repair Instructions

Upon turning the vehicle on, vehicle propulsion system is inoperative.

S2318000005

Service Bulletin/Repair Instructions

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?.

0811523

Service Bulletin/Repair Instructions

A moaning, grinding, or groaning type noise while driving between 80 112 kph (50 70 mph). Noise is not heard when the front axle disconnect is disengaged. (The noise can happen more as the ambient temperatures become colder.)

0811623

Service Bulletin/Repair Instructions

Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software.

0811723

Service Bulletin/Repair Instructions

Radio UNP T25.49 USB Software Update The customer may describe one or more of the following ? Half camera display on screen. ? Only left side camera is visible on screen. ? Camera view on screen not changing upon selection This bulletin involves inspecting the software level and updating the radio software to T25.49 and map software T26.6.0.

S2308000055

Service Bulletin/Repair Instructions

Vehicle May Not Start, Service High Voltage System Warning Displayed, DTC P1D72-00 Open High Voltage Cable

S2308000059

Service Bulletin/Repair Instructions

Check Charge Cable Message Appears On Cluster

9100153

Service Bulletin/Repair Instructions

Occupant Restraint Controller For concern of DTC B767-49 Left Impact Pressure Sensor-Internal Failure OR DTC B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact engineering at FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

S2303000003

Service Bulletin/Repair Instructions

Grinding, Rubbing, Moaning, Or Growling Noise From Center-Rear Of The Vehicle.

0811223

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

S2308000057

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.

9100162

Service Bulletin/Repair Instructions

AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Prior to repairs, please gather and provide the following information: - Detailed pictures showing any disconnected air tubes. - How the user identified the malfunction, and if it was present at time of first use or functioned and then stopped.

S2323000032

Service Bulletin/Repair Instructions

Rear Window Washer Not Spraying.

9100142

Service Bulletin/Repair Instructions

Mirror

S2208000080

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

0810423

Service Bulletin/Repair Instructions

Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? USB playback inoperative. ? Wireless connectivity media playback inoperative. ? Radio resets. ? VR inoperative. ? Call does not end on the cluster. ? Seat comfort graphic incorrect. ? Wireless and Wired CarPlayT inoperative. ? Vehicle positioning (Lat/Long) inoperative. ? Audio sources inoperative. ? Profile avatar changes in valet mode. ? Electric Vehicle (EV) pages inoperative. ? Scheduled cabin cooling inoperative. ? Rear seat entertainment audio overlap. ? Black Screen (This will not affect back up camera operation). ? Unable to connect second wireless connectivity device. ? Assist call inoperative. ? Comfort graphic overlap. ? Translated text is incorrect. ? Comfort softkeys incorrect. ? Unable to exit seat comfort pop-up (This will not affect back up camera operation). ? Compass inoperative. ? Wireless connectivity disconnect. ? Display does not return to idle mode after call. ? Radio slow response. ? SXMT favorites inoperative. ? Display switches to Nav on VR prompt. ? Tutorial App inoperative. ? Unable to exit EV pages (This will not affect back up camera operation). ? Dynamic RVC guidelines inoperative. ? Unable to switch audio sources. ? European media source (DAB) available on North America vehicles. ? Wired CarPlayT inoperative. ? Audio sources unavailable after profile switch. ? Audio repetition stops during incoming calls. ? Schedule update inoperative. ? Radio screen freezes (This will not affect back up camera operation). ? Audio unmuted at door close. ? Audio loss. ? Setting preferences will not return to default. ? Surround view camera inoperative (This will not affect back up camera operation). ? FamCam image in black and white.

0809823

Service Bulletin/Repair Instructions

Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customer may also experience the following: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the underhood switch.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0809823a

Service Bulletin/Repair Instructions

9100159

Service Bulletin/Repair Instructions

engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Follow the diagnostic procedure outlined in the latest version of Star Online Publication S2303000001 prior to any repair.

S2308000049

Service Bulletin/Repair Instructions

Center Console End Cap USB Port Inoperative

S2323000031

Service Bulletin/Repair Instructions

Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.

S228A000019

Service Bulletin/Repair Instructions

Vehicle Compass Shows Wrong Direction or Dashes

S2324000006

Service Bulletin/Repair Instructions

Customer Indicates Low Air Flow Coming From Vents.

0808123

Service Bulletin/Repair Instructions

Flash: Security Gateway Module (SGW) Updates

Newsletter

Service Bulletin/Repair Instructions

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

0808023

Service Bulletin/Repair Instructions

Folding Seat Module (FSM) wiTECH Routine The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a calibration routine on the FSM.

9100156

Service Bulletin/Repair Instructions

Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

9100158

Service Bulletin/Repair Instructions

Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.

0806423

Service Bulletin/Repair Instructions

Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

9100139

Service Bulletin/Repair Instructions

Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning type noise, verify the noise is not coming from the transfer case. Follow the diagnostic procedure outlined in SOL Publication S2303000001 prior to any repair.

0806123

Service Bulletin/Repair Instructions

One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

S2319000002

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

2302623a

Service Bulletin/Repair Instructions

Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

S2308000019

Service Bulletin/Repair Instructions

Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled

S2323000019

Service Bulletin/Repair Instructions

Water Leak In D Pillar Lift Gate Area.

S2108000015

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2208000174

Service Bulletin/Repair Instructions

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9100133

Service Bulletin/Repair Instructions

ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.

2302623

Service Bulletin/Repair Instructions

Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors.

0803523

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

9100132

Service Bulletin/Repair Instructions

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.

S2223000079

Service Bulletin/Repair Instructions

Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

S2302000001

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

S2308000011

Service Bulletin/Repair Instructions

Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window

1801523

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C053D - Brake Pressure Sensor 1 Performance. This bulletin involves reprogramming the PCM with the latest available software.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2323000013

Service Bulletin/Repair Instructions

Power Folding Mirror Makes Noise When Pivoting.

NotificationZF1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZF1 Missing Options

S2308000009

Service Bulletin/Repair Instructions

Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10

S238A000004

Service Bulletin/Repair Instructions

Radio Unable To View Rear Screens In Rear Seat App

S2303000001

Service Bulletin/Repair Instructions

Moaning, Grinding, or Groaning Type Noise From The Driveline Between 50-70 MPH (80-112 kph).

88795

Service Bulletin/Repair Instructions

Warranty Bulletin D-23-02 - Part Order Restriction Program Air Suspension Control Module (ASCM) 2022 - 2023 Grand Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL)

S2323000012

Service Bulletin/Repair Instructions

Water Leak On Right Side Of Lift Gate.

08-017-23

Service Bulletin/Repair Instructions

Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.18.

23-010-23

Service Bulletin/Repair Instructions

Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.

ZF1 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZF1 Missing Options

21-003-23

Service Bulletin/Repair Instructions

Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.

S2219000005 Rev.

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

S2308000006

Service Bulletin/Repair Instructions

All Windows are Open Without Request

S2323000011

Service Bulletin/Repair Instructions

Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.

9004148

Service Bulletin/Repair Instructions

SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.

9100105

Service Bulletin/Repair Instructions

Seal, Sunroof If a WS Wagoneer/Grand Wagoneer has a water leak due to a mis-positioned/damaged sunroof seal, please call FCA Redacted Content prior to replacement. If no response within 15 minutes, proceed with the repair.

9100117

Service Bulletin/Repair Instructions

HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial installation. Cycle handle several times to ensure fitting did not come loose.

S2323000010

Service Bulletin/Repair Instructions

Buzz Squeak Rattle Noise Under Center Console.

S2323000009

Service Bulletin/Repair Instructions

Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.

S238A000001

Service Bulletin/Repair Instructions

Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

88509

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

S2323000007

Service Bulletin/Repair Instructions

Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.

S2323000005

Service Bulletin/Repair Instructions

Second Row Power Seat Binding Or Not Moving With Button Request.

S2323000006

Service Bulletin/Repair Instructions

Hood Flutters While Driving

08-004-23

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. This bulletin involves updating the EPS module with the latest available software.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2323000003

Service Bulletin/Repair Instructions

Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed.

S2324000002

Service Bulletin/Repair Instructions

Customer Indicates Heat Is Blowing Warm Not Hot.

S2203000004 Rev.

Service Bulletin/Repair Instructions

Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.

S2208000200

Service Bulletin/Repair Instructions

Electric Power Steering (EPS) Module Flash Failed

S2208000197

Service Bulletin/Repair Instructions

Cluster Message ?Service Air Suspension?

08-003-22 REV. A

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

21-032-22 REV. B

Service Bulletin/Repair Instructions

Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S228A000036

Service Bulletin/Repair Instructions

Rear Seat Entertainment (RSE) With Amazon Fire TV Remote Paring Or Remote Inoperative

S228A000035

Service Bulletin/Repair Instructions

Radio Will Not Turn On

S2203000005

Service Bulletin/Repair Instructions

Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.

S228A000005 Rev.

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2008000131 Rev.

Service Bulletin/Repair Instructions

U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

S2208000071 Rev.

Service Bulletin/Repair Instructions

Weather App May Freeze, Lockup Or Has Error Loading

S228A000034

Service Bulletin/Repair Instructions

Blue Screen On Radio When FamCam Is Selected

23-052-22

Service Bulletin/Repair Instructions

Water Leak in Rear Cargo Area This bulletin involves covering up two bolt holes with foil tape. Customers may comment on the following: Water leaking in the cargo area at the back of the vehicle.

S2208000004 Rev.

Service Bulletin/Repair Instructions

Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust

2304922-1

Service Bulletin/Repair Instructions

The liftgate DRVM camera washer nozzle is not cleaning the rear view camera.

9100103

Service Bulletin/Repair Instructions

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

9100104

Service Bulletin/Repair Instructions

SENSOR Intrusion Module

2304922

Service Bulletin/Repair Instructions

Digital Rear View Mirror (DRVM) Camera Washer Nozzle Not Cleaning Rear View Camera

2103222

Service Bulletin/Repair Instructions

Harsh Transition From Electric to Hybrid Mode

87147

Service Bulletin/Repair Instructions

It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.

9100095

Service Bulletin/Repair Instructions

Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.

S2223000077

Service Bulletin/Repair Instructions

Check Engine Lamp On. C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.

9100090

Service Bulletin/Repair Instructions

10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches. Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). R1 software update to S24.18 should resolve the issue.

S2123000069RevA

Service Bulletin/Repair Instructions

Hood Flutter Movement Or Bounce While Driving

S2221000004

Service Bulletin/Repair Instructions

Harsh Shift During Transition From Electric Vehicle (EV) To Hybrid Engine Mode.

S2223000074

Service Bulletin/Repair Instructions

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

S2208000108RevC

Service Bulletin/Repair Instructions

PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers

S2208000173

Service Bulletin/Repair Instructions

PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers

9100085

Service Bulletin/Repair Instructions

Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. If you do not get a response within 15 minutes, proceed with the repair.

S2223000071

Service Bulletin/Repair Instructions

2nd And Or 3rd Row Seat Back Trim Loose Or Separating From Carpet.

S228A000031

Service Bulletin/Repair Instructions

Radio Screen Black With Audio After Ignition On

9100041

Service Bulletin/Repair Instructions

RADIO, MULTI Media, SPEAKER, 6"x9" Radio May Have one or more stored or active DTCs, Refer to SOL S228A000020 before replacing parts. B14001A -Front Left Audio Speaker Output-Circuit Resistance Below Threshold B14041A-Front Right Audio Speaker Output-Circuit Resistance Below Threshold B14081A-Rear Left Audio Speaker Output-Circuit Resistance Below Threshold B140C1A-Rear Right Audio Speaker Output-Circuit Resistance Below Threshold

S2208000108

Service Bulletin/Repair Instructions

PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers

9100082

Service Bulletin/Repair Instructions

STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.

9100086

Service Bulletin/Repair Instructions

VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part. Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.

S2208000163

Service Bulletin/Repair Instructions

Night Vision Inoperative. DTC?s U02BD-00 And B0125-02 Set

S2219000004

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.

S2223000069

Service Bulletin/Repair Instructions

Rattle Noise From The Headliner Roof Area.

S2208000158

Service Bulletin/Repair Instructions

Service Lane Departure Warning Message

S2223000068

Service Bulletin/Repair Instructions

Door Panel Arm Rest Stained With White Residue.

S2208000160

Service Bulletin/Repair Instructions

Driving Mileage Range is Low After Filling with Fuel, Distance to Empty Displayed is Lower Than Expected

S2202000010

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. C1522-11 Right Front Ride Height Sensor- Circuit Short To Ground.

S2202000011

Service Bulletin/Repair Instructions

Ride Height Selected Not Permitted Message In Cluster. Low Air Mass C15D9-00 DTC May Be Set.

S2223000067

Service Bulletin/Repair Instructions

3RD Row Seat Does Not Lock In Up Right Position.

9100061

Service Bulletin/Repair Instructions

HEADLAMP ASSY Please contact engineer FCA Redacted Content prior to replacing, if no response within 15 minutes proceed with repair.

S2223000064

Service Bulletin/Repair Instructions

Park Assist Warning Displayed On Cluster After Recent Service Repair.

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S228A000020

Service Bulletin/Repair Instructions

Radio May Have A Stored or Active Diagnostic Trouble Codes (DTC) B1400-1A, B1404-1A, B1408-1A or B140C-1A

85514

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer (WS) (Rev. A)

85135

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-03 Fast Feedback Program - Engine, Transmission, Axle Assemblies/Prop Shafts, Exhaust, Cooling, A/C, Brakes, Fuel, Electrical, PHEV Front-End Accessory Drive (FEAD) and EPT System Compoentns - 2022 and 2023 Jeep Grand Cherokee (WL) PHEV (Rev. A)

9100019

Service Bulletin/Repair Instructions

Mopar trailer brake controller.

9100021

Service Bulletin/Repair Instructions

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.