S238A000038 REV.D
Service Bulletin/Repair Instructions
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
Vehicle report
2024 JEEP GRAND CHEROKEE
Service bulletins
529 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
S2609000011
Service Bulletin/Repair Instructions
MIL-On and/or Engine Oil Leak
9100905
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000052 REV. A
Service Bulletin/Repair Instructions
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
114265
Service Bulletin/Repair Instructions
TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
114268
Service Bulletin/Repair Instructions
TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
9100345
Service Bulletin/Repair Instructions
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.
9100363 Rev 3
Service Bulletin/Repair Instructions
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.
S2623000001 REV.A
Service Bulletin/Repair Instructions
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2508000029 REV.B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2523000032 REV.B
Service Bulletin/Repair Instructions
Steering Dragging While Recreational Flat Towing Behind RV.
S2623000052
Service Bulletin/Repair Instructions
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2508000029 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
113801
Service Bulletin/Repair Instructions
SEAL - LOWER AGS
S268A000016
Service Bulletin/Repair Instructions
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
113553
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
113554
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
113557
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
113558
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
S2524000009 REV.A
Service Bulletin/Repair Instructions
Customer Indicates Air Conditioning Blows Warm.
113528
Service Bulletin/Repair Instructions
SHAFT - AXLE HALF
113529
Service Bulletin/Repair Instructions
SHAFT - AXLE HALF
9100866
Service Bulletin/Repair Instructions
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
08-274-26
Service Bulletin/Repair Instructions
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
9100859
Service Bulletin/Repair Instructions
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112639
Service Bulletin/Repair Instructions
THROTTLE BODY – NONE
112640
Service Bulletin/Repair Instructions
THROTTLE BODY – NONE
113123
Service Bulletin/Repair Instructions
SPRING KIT - DISC BRAKE PAD
08-248-26
Service Bulletin/Repair Instructions
Upcoming R1H Radio Over The Air Update U41.10 Software Version The customer may comment on one or more of the following: ● 'Forward Collision Warning (FCW) OFF' light ON, with no Diagnostic Trouble Codes (DTCs) and can't turn light off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay® icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after a Firmware Over The Air (FOTA) updated. ● Valet mode sends duplicate requests causing Heads Up Display (HUD) and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on display screen despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay® device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround View Camera (SVC) accessible while driving across apps (unexpected behavior). ● Instrument Panel Cluster (IPC) navigation map fails to load despite radio showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on Voice Recognition (VR); selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HUD black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay® playback. ● HUD toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HUD redirects to CarPlay® tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® VR inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in IPC inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally).
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100811 Rev 4
Service Bulletin/Repair Instructions
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S2102000004 REV.D
Service Bulletin/Repair Instructions
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
112979
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
112980
Service Bulletin/Repair Instructions
CAMERA - REAR VIEW
S2623000041 REV.A
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112842
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
112857
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
112645
Service Bulletin/Repair Instructions
HEATER CORE – NONE
S2503000001 REV.A
Service Bulletin/Repair Instructions
Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
9100834
Service Bulletin/Repair Instructions
Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
9100835
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000040
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000041
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
08-221-26 REV. A
Service Bulletin/Repair Instructions
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.
OTHERDOC_164
Other
Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed
111785
Service Bulletin/Repair Instructions
MODULE - CENTRAL ADAS DECISION and DRIVER MONITORING
9100826
Service Bulletin/Repair Instructions
WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000038
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.
112198
Service Bulletin/Repair Instructions
MODULE - LIFTGATE
9100811Rev3
Service Bulletin/Repair Instructions
***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
23-019-26
Service Bulletin/Repair Instructions
Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
08-221-26
Service Bulletin/Repair Instructions
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.
112199
Service Bulletin/Repair Instructions
MODULE - LIFTGATE
9100811 REV1
Service Bulletin/Repair Instructions
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
08-217-26
Service Bulletin/Repair Instructions
Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.
112180
Service Bulletin/Repair Instructions
BEZEL - OVERHEAD CONSOLE
21-041-26
Service Bulletin/Repair Instructions
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
9100532 REV1
Service Bulletin/Repair Instructions
Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
9100786 Rev 1
Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
09-009-26
Service Bulletin/Repair Instructions
PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold. ● P2339 - Cylinder 4 Above Knock/Combustion Vibration Sensor Threshold. The customer may also describe the following: ● A knocking noise from the engine compartment This bulletin involves replacing the engine.
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
112147
Warranty Program/Extension
D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
112149
Warranty Program/Extension
ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
111749
Service Bulletin/Repair Instructions
FRAME - CARGO AREA
9100781 Rev 1
Service Bulletin/Repair Instructions
Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and isolators brackets, as well as other parts of the vehicle. If the hanger braces (additional rods welded to the hanger rod for strengthening) are bottomed out on the isolator, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back 5mm. Take care not to damage the system, do not use a hammer to break the muffler side free. Re-tighten and check for rattles again. If the rattle is still present, replace the system.
9100811
Service Bulletin/Repair Instructions
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S248A000015 REV.A
Service Bulletin/Repair Instructions
Poor Audio Quality And Or Static From Wireless Devices
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
111702
Service Bulletin/Repair Instructions
SWITCH - LIFTGATE
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
08-196-26
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● While in the offroad page on the IPC, there is a delay in updating the graphics and other information This bulletin involves reprogramming the IPC with the latest available software
111849
Service Bulletin/Repair Instructions
RADIO - MULTI MEDIA
111619
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
111620
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
S2102000004 REV.C
Service Bulletin/Repair Instructions
WL Front Control Arm Bushing - Handling Link Has Loose
S2308000034 REV.B
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
9100446 Rev 5
Service Bulletin/Repair Instructions
BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S2623000028
Service Bulletin/Repair Instructions
Manual Liftgate / Hatch Ajar Message On Instrument Cluster.
08-075-26 REV. A
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2623000024
Service Bulletin/Repair Instructions
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
S2624000005
Service Bulletin/Repair Instructions
Driver Side Heat Blows Warm
111405
Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD
111406
Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD
S2623000022
Service Bulletin/Repair Instructions
Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.
08-143-26
Service Bulletin/Repair Instructions
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2223000022 REV.E
Service Bulletin/Repair Instructions
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
111121
Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
111124
Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
S2408000016 REV.E
Service Bulletin/Repair Instructions
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
111118
Service Bulletin/Repair Instructions
COVER - CARGO AREA
9100786
Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
S2602000003
Service Bulletin/Repair Instructions
Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
08-134-26
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2608000015
Service Bulletin/Repair Instructions
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
08-113-26
Service Bulletin/Repair Instructions
Flash: Global Telematics Box Module (TBM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open.** The customer may experience the following: ● Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.
9100261Rev1
Service Bulletin/Repair Instructions
Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area of concern, tape windshield over crack area, replace and ship original part to Stellantis per the retention policy. Please make sure your 3rd party glass replacement follows this request.
9100781
Service Bulletin/Repair Instructions
Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and Aluminum isolator brackets, as well as other parts of the vehicle. If physical metal-to-metal contact is identified, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back until the 4 small M&M sized bulges can be seen on the driver-side cat-side pipes. Take care not to damage the system, do not use a hammer to break the muffler side free. The muffler side exhaust should be pushed towards the front of the vehicle until the rim of the muffler side inlet pipe meets the edge of the bulges. Re-tighten and check for rattles again. If the rattle is still present, replace the system.
S2523000070 REV.A
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2602000001
Service Bulletin/Repair Instructions
Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
110592
Service Bulletin/Repair Instructions
SENSOR - PINCH
23-005-26
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000016 REV.D
Service Bulletin/Repair Instructions
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
110608
Service Bulletin/Repair Instructions
SPEAKER - NONE
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
110447
Service Bulletin/Repair Instructions
WATER PUMP
110448
Service Bulletin/Repair Instructions
WATER PUMP
08-075-26
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S2423000027 REV.D
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S258A000002 REV.C
Service Bulletin/Repair Instructions
Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian. Rearview Camera (RVC) Functions Normally
S2623000007
Service Bulletin/Repair Instructions
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
9100591 Rev 1
Service Bulletin/Repair Instructions
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S268A000005
Service Bulletin/Repair Instructions
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2607000003
Service Bulletin/Repair Instructions
GMET4 DOHC Water Pump Coolant Leak Inspection
S2308000120 REV.F
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109991
Service Bulletin/Repair Instructions
ISOLATOR - SPRING
109992
Service Bulletin/Repair Instructions
ISOLATOR - SPRING
109003
Service Bulletin/Repair Instructions
HOSE - SUNROOF DRAIN
S2607000002
Service Bulletin/Repair Instructions
Hemi Water Pump Coolant Leak Inspection
08-031-26
Service Bulletin/Repair Instructions
Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A1-74 - Unintended Actuator Shaft Movement Detected-actuator Slipping. Customers may comment on the following: ● The service 4WD light is on in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly reprogramming the DTCM with the latest available software.
08-019-26
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software. Z08 FSAR-TSB-6737 -2-
S2523000089 REV.A
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
08-014-26
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
106356
Service Bulletin/Repair Instructions
BRACKET KIT - MOUNTING
08-012-26
Service Bulletin/Repair Instructions
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2308000120 REV.E
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2521000004 REV.B
Service Bulletin/Repair Instructions
The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
S2623000001
Service Bulletin/Repair Instructions
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000002
Service Bulletin/Repair Instructions
Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
109231
Service Bulletin/Repair Instructions
LATCH - LIFTGATE
109232
Service Bulletin/Repair Instructions
LATCH - LIFTGATE
S2521000004 Rev.A
Service Bulletin/Repair Instructions
Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
109161
Service Bulletin/Repair Instructions
SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT
109011
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT – TRANSMISSION
109157
Service Bulletin/Repair Instructions
ARMREST - REAR DOOR TRIM
S2521000005
Service Bulletin/Repair Instructions
The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.
9100227Rev3
Service Bulletin/Repair Instructions
Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
08-171-25 REV. B
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100446Rev4
Service Bulletin/Repair Instructions
BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S22502000002 for additional information
S2508000107
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
S2523000094
Service Bulletin/Repair Instructions
Power Liftgate Noise During Gate Operation
9100732
Service Bulletin/Repair Instructions
If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1. Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
108946
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
108947
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
108974
Service Bulletin/Repair Instructions
THROTTLE BODY - NONE
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108941
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL
108942
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL
S2521000006
Service Bulletin/Repair Instructions
Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).
108833
Service Bulletin/Repair Instructions
AMPLIFIER - NONE
S258A000021
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
08-171-25 REV. A
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves **inspecting and possibly** updating the BCM with the latest available software.
S2423000012 REV.D
Service Bulletin/Repair Instructions
Power Liftgate Is Inoperative or Won’t Close.
S2523000089
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
S2523000065 REV.A
Service Bulletin/Repair Instructions
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
108473
Service Bulletin/Repair Instructions
LAMP – BACKUP, LAMP - TAIL
108499
Service Bulletin/Repair Instructions
LAMP – BACKUP, LAMP - TAIL
08-090-25 REV. A
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers have experienced: ● **Intermittent key fob detection. ● Possible dead batteries in key fobs. ● Proximity Wake-Up (welcome feature) does not activate at times.** ● Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). ● Vehicle won’t start unless the key fob is pressed to Keyless Ignition Node (KIN). ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● KIN unresponsive This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.
S2308000034 REV.A
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
S2521000004
Service Bulletin/Repair Instructions
The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
9100723
Service Bulletin/Repair Instructions
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
S2508000100
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
9100715
Service Bulletin/Repair Instructions
WIRELESS CHARGING PAD OVERHEATING & INOP Do not replace wireless chargers before verifying these, 1. Does the customers Device have QI charging compatibility (supports Wireless charging)? (there are some phones not supporting wireless charging function) 2. Is the Device properly aligned for charging to initiate (also make sure that the Device does not slide/move easily while charging, causing the charging connection to break) 3. Check the backside of the phone if there is a metal plate/ring or accessory. It may block charging 4. Verify with the phone with no case if charging works well (case too thick, not QI certified case, case with accessories like a pop socket may cause not charging).
9100437Rev1
Service Bulletin/Repair Instructions
The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2508000091
Service Bulletin/Repair Instructions
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
105646
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL & COLUMN
08-335-25
Service Bulletin/Repair Instructions
Security Gateway Module (SGW) Software Update *The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.
S2522000003
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
08-310-25
Service Bulletin/Repair Instructions
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update
107450
Service Bulletin/Repair Instructions
TRANSMITTER - INTEGRATED KEY FOB
S258A000002 REV.B
Service Bulletin/Repair Instructions
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
08-266-25 REV. A
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update
08-318-25
Service Bulletin/Repair Instructions
Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience the following: ● Droning noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures. This bulletin involves updating the AMP with the latest available software.
S2505000008
Service Bulletin/Repair Instructions
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
S2519000008 REV.A
Service Bulletin/Repair Instructions
Noise From Front End While Steering Or Turning The Steering Wheel.
S2523000079
Service Bulletin/Repair Instructions
Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100671
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S2524000009
Service Bulletin/Repair Instructions
Customer Indicates Air Conditioning Blows Warm.
9100549 Rev 3
Service Bulletin/Repair Instructions
WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.
OTHERDOC_149
Over The Air
Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].
106345
Service Bulletin/Repair Instructions
SHAFT - STEERING COLUMN INTERMEDIATE
106346
Service Bulletin/Repair Instructions
SHAFT - STEERING COLUMN INTERMEDIATE
08-284-25
Service Bulletin/Repair Instructions
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: ● Uconnect Box requires service message at start up This bulletin involves reprogramming the TBM with the latest available software.
S2408000118 REV.C
Service Bulletin/Repair Instructions
Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate
S2522000001
Service Bulletin/Repair Instructions
TPMS Handling & Installation Best Practices
S2522000002
Service Bulletin/Repair Instructions
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
21-016-25 REV. C
Service Bulletin/Repair Instructions
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
9100646
Service Bulletin/Repair Instructions
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
S2223000074 REV.B
Service Bulletin/Repair Instructions
Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
S2408000079 REV.A
Service Bulletin/Repair Instructions
Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
S258A000019
Service Bulletin/Repair Instructions
Radio Does Not Turn On Automatically When Vehicle Is Started
21-016-25 REV. B
Service Bulletin/Repair Instructions
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.
S2408000016 REV.C
Service Bulletin/Repair Instructions
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
9100641
Service Bulletin/Repair Instructions
Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition. Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.
S2108000236 REV.B
Service Bulletin/Repair Instructions
Windshield HUD (Head Up Display) Display Features
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
S2408000118 REV.B
Service Bulletin/Repair Instructions
Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate
106343
Service Bulletin/Repair Instructions
HEADREST - SECOND ROW
100044
Service Bulletin/Repair Instructions
BELT AND RETRACTOR - FRONT SEAT
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
S258A000002 REV.A
Service Bulletin/Repair Instructions
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
106320
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 7
106321
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 7
23-006-25 REV. B
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2523000072
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS). AEB ACC FCW Message On Cluster.
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-220-25
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2523000061 REV.A
Service Bulletin/Repair Instructions
Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.
S2523000070
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
09-018-25
Service Bulletin/Repair Instructions
Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
S2519000006
Service Bulletin/Repair Instructions
Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
S2408000126 REV.A
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance
S2508000057
Service Bulletin/Repair Instructions
Night Vision Field Of View Limited And No Option To Overlay Analog Gauges
21-009-25 REV. C
Service Bulletin/Repair Instructions
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2219000005 REV.D
Service Bulletin/Repair Instructions
Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.
S2523000065
Service Bulletin/Repair Instructions
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
105288
Service Bulletin/Repair Instructions
VALVE - CHECK
9100615
Service Bulletin/Repair Instructions
Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
S2523000061
Service Bulletin/Repair Instructions
Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.
9100614
Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
9100549REV1
Service Bulletin/Repair Instructions
Keyfob WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a Blue "OK" mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.
105191
Service Bulletin/Repair Instructions
MODULE - CENTRAL ADAS DECISION
08-003-25 REV. A
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0C19 - Drive Motor A Torque Delivered Performance. ● P1B03 - Resolver Signal / MCPA Rationality. ● B273C - Digital Crash Input. Customers may experience the following: ● Intermittent wrench (service HV) icon condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software.**
105590
Service Bulletin/Repair Instructions
Warranty Newsletter – Volume 11, Issue 6
105591
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
S2523000054
Service Bulletin/Repair Instructions
Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
105289
Service Bulletin/Repair Instructions
TRANSMITTER - INTEGRATED KEY FOB
S238A000038 REV.C
Service Bulletin/Repair Instructions
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
08-179-25
Service Bulletin/Repair Instructions
12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming from the speakers during engine start/run. This bulletin involves replacing the Audio Amplifier.
S2519000004
Service Bulletin/Repair Instructions
Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.
S2519000004REVA
Service Bulletin/Repair Instructions
Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.
9100599
Service Bulletin/Repair Instructions
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
08-171-25
Service Bulletin/Repair Instructions
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.
9100594
Service Bulletin/Repair Instructions
Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.
9100595
Service Bulletin/Repair Instructions
Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-011-25
Service Bulletin/Repair Instructions
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
21-016-25 REV. A
Service Bulletin/Repair Instructions
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
S2508000039
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2308000120 REV.D
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2519000003
Service Bulletin/Repair Instructions
Slight Pull, Drift, Wander. Lack Of Precise Steering.
104686
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
105139
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 5
105141
Service Bulletin/Repair Instructions
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 11, ISSUE 5
08-108-25 REV. A
Service Bulletin/Repair Instructions
Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software.
9100498 Rev 3
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
9100570
Service Bulletin/Repair Instructions
Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.
S2523000032 REV.A
Service Bulletin/Repair Instructions
Steering Dragging While Recreational Flat Towing Behind RV.
S2523000046
Service Bulletin/Repair Instructions
Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS).
104683
Service Bulletin/Repair Instructions
CARPET - REAR FLOOR
9100569
Service Bulletin/Repair Instructions
Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
S2508000033
Service Bulletin/Repair Instructions
The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message
S2523000040
Service Bulletin/Repair Instructions
Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.
08-088-25 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates. Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **U0168 - Lost Communication With Vehicle Security Control Module.** ● P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: ● **Vehicle not starting.** ● Variable speed fuel pump doesn't start after refueling. ● The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. ● The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. ● The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. **In addition, the following software enhancement is available: ● Improve robustness against false failures for P219A - Bank 1 Air-Fuel Ratio Imbalance.** This bulletin involves updating the PCM with the latest available software.
08-138-25
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Codes (DTC): ● U0300 - Internal Control Module Software Incompatibility.** Customers may experience one or more of the following: ● Ride height disabled. ● Suspension will lower, but will not raise. ● Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.
S2523000036
Service Bulletin/Repair Instructions
Sunroof Inoperative, Not Moving To Open Or Closed Positions.
S2108000241 REV.B
Service Bulletin/Repair Instructions
No Crank, No Start, Start Stop Inoperative
S2308000120 REV.C
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2523000034
Service Bulletin/Repair Instructions
C008E-00 Setting After Windshield Replacement
08-122-25
Service Bulletin/Repair Instructions
A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set the following Diagnostic Trouble Code (DTC): ● B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: ● A/C system blowing warm air. This bulletin involves replacing the battery chiller.
S2508000029
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2523000032
Service Bulletin/Repair Instructions
Steering Dragging While Recreational Flat Towing Behind RV.
S258A000013
Service Bulletin/Repair Instructions
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
9100549
Service Bulletin/Repair Instructions
Keyfob WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a green check mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.
9100546
Service Bulletin/Repair Instructions
Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
104558
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
9100475
Service Bulletin/Repair Instructions
Key Fob Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.
S2508000028
Service Bulletin/Repair Instructions
Cluster Off-Road Pages Have A Delay In Updating Graphics And Data
104557
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 4
08-108-25
Service Bulletin/Repair Instructions
Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. ● If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software.
21-009-25 REV. B
Service Bulletin/Repair Instructions
850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
S2523000023
Service Bulletin/Repair Instructions
Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
S2408000015 REV.D
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
104179
Service Bulletin/Repair Instructions
MODULE - IGNITION
S2509000004
Service Bulletin/Repair Instructions
Misfire DTCs, Rough Idle, Valvetrain Noise
S2523000010 REV.A
Service Bulletin/Repair Instructions
Exterior Rear View Mirror Stained And Will Not Clean.
08-090-25
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates. Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● **Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start).** ● Vehicle won’t start unless the fob is pressed to Keyless Ignition Node (KIN). ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● KIN unresponsive. ● Welcome feature does not activate at times. This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.
104180
Service Bulletin/Repair Instructions
TRANSMITTER KIT & KEY KIT - INTEGRATED KEY FOB
S2508000014 REV.B
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
S258A000011
Service Bulletin/Repair Instructions
Crackle, Pop or Growl noise At Start-up
08-088-25
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P0629 - Fuel Pump Control Circuit High. ● P0171 - Fuel system Lean. ● P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: ● Variable speed fuel pump doesn't start after refueling. ● The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. ● The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. ● The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. This bulletin involves updating the PCM with the latest available software.
9100534
Service Bulletin/Repair Instructions
Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
S2424000003 REV.D
Service Bulletin/Repair Instructions
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
S2424000003 REV.C
Service Bulletin/Repair Instructions
AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
9100532
Service Bulletin/Repair Instructions
MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.
S2508000022
Service Bulletin/Repair Instructions
Key Cannot be Programmed to The Vehicle
9100522
Service Bulletin/Repair Instructions
Ebooster When replacing the brake ebooster under warranty. Please return all associated parts which includes the snap rings so that the parts can be review by engineering.
103953
Service Bulletin/Repair Instructions
VALVE - OIL CONTROL
S2508000020
Service Bulletin/Repair Instructions
Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics
9100471
Service Bulletin/Repair Instructions
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
S2508000008 REV.C
Service Bulletin/Repair Instructions
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated
S2508000014 REV.A
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
S2508000008 REV.B
Service Bulletin/Repair Instructions
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated
9100502
Service Bulletin/Repair Instructions
LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
S258A000007
Service Bulletin/Repair Instructions
Radio Display Screen Flicker
S258A000009
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
18-009-25
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2066 - Fuel Level Sensor 2 Performance. Customers may experience the following: ● When overriding the electric park brake (EPB) while it remains engaged due to unbuckled seat belt in Drive or Reverse, the high torque request with the parking brake engaged may lead to Rear Drive Unit (RDU) damage/broken.
S2123000084 REV.A
Service Bulletin/Repair Instructions
1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S2423000008 REV.A
Service Bulletin/Repair Instructions
SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.
S2423000034 REV.A
Service Bulletin/Repair Instructions
Defroster Grille Has Gaps And Or Is Not Sitting Flush.
S2513000001
Service Bulletin/Repair Instructions
Grille molding applique is sticking out at the headlamp
S2523000016
Service Bulletin/Repair Instructions
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
103474
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT - TRANSMISSION
103501
Service Bulletin/Repair Instructions
MODULE - CENTRAL ADAS DECISION
S2508000008 REV.A
Service Bulletin/Repair Instructions
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated
9100498 REV 1
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2424000003 REV.B
Service Bulletin/Repair Instructions
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
103475
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT - TRANSMISSION
103476
Service Bulletin/Repair Instructions
TRANSMISSION - 8 SPEED
S2108000015 REV.J
Service Bulletin/Repair Instructions
Uconnect Box Require Service Message
S2523000011
Service Bulletin/Repair Instructions
Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.
S2524000002
Service Bulletin/Repair Instructions
Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
103472
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT - TRANSMISSION
103503
Service Bulletin/Repair Instructions
SWITCH - STEERING DRIVER ASSIST & STEERING WHEEL
9100500
Service Bulletin/Repair Instructions
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
S2223000074 REV.A
Service Bulletin/Repair Instructions
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
S2523000010
Service Bulletin/Repair Instructions
Exterior Rear View Mirror Stained And Will Not Clean.
08-037-25
Service Bulletin/Repair Instructions
Droning Humming Growling Noise Customers may comment on the following: ● Droning, humming or growling noises while in drive, park or neutral. This condition might disappear if the door is opened or a window is lowered down or when covering the Active Noise Cancellation (ANC) microphones This bulletin involves performing a PROXI Configuration Alignment.
102293
Service Bulletin/Repair Instructions
TRANSFER CASE - NONE
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
09-003-25
Service Bulletin/Repair Instructions
Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.
23-008-25
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2219000005 REV.C
Service Bulletin/Repair Instructions
Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
9100446
Service Bulletin/Repair Instructions
Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference.
9100446 Rev 3
Service Bulletin/Repair Instructions
Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference.
S228A000005 REV.E
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100498
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
S2503000001
Service Bulletin/Repair Instructions
Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation, and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set.
S2503000002
Service Bulletin/Repair Instructions
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.
S2508000008
Service Bulletin/Repair Instructions
Battery Drained, Ignition Off Draw, Cluster Display and Door Lock Indicator Lamps Stay Illuminated
S2508000014
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
102939
Service Bulletin/Repair Instructions
LATCH – FRONT & REAR DOOR
103228
Service Bulletin/Repair Instructions
SENSOR - BATTERY
21-009-25 REV.A
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch
S258A000004
Service Bulletin/Repair Instructions
DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
08-017-25 REV. A
Service Bulletin/Repair Instructions
Driver Door Seat Massage Switch Inoperative Customers may comment on the following: ● The seat massage switch located on the driver door does not work. (Seat massage system still operates via the radio). This bulletin involves inspecting the left front door seat massage switch operation and possibly replacing the left front door wiring harness.
102934
Service Bulletin/Repair Instructions
THROTTLE BODY
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
102811
Service Bulletin/Repair Instructions
TRANSMISSION - 8 SPEED
S2523000006
Service Bulletin/Repair Instructions
Buzz Squeak Rattle (BSR) Noise At Idle.
S258A000001
Service Bulletin/Repair Instructions
Customer Unable To Use The Brand App To Remote Start Or Lock/Unlock Vehicle Doors
S258A000002
Service Bulletin/Repair Instructions
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
08-008-25
Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance.** ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. Customers may also experience the following: ● The vehicle will not start.
21-009-25
Service Bulletin/Repair Instructions
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
21-008-25
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1614-00 - ECU Reset/Recovery Occurred. ● P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: ● Customer may not continue with rock cycle maneuver due to the wrong message "Shift To P then Desired Gear" displayed on the Instrument Panel Cluster (IPC). ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software.
08-003-25
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0C19 - Drive Motor A Torque Delivered Performance. ● P1B03 - Resolver Signal / MCPA Rationality. ● B273C - Digital Crash Input. Customers may experience the following: ● Intermittent wrench (service HV) icon condition.
9100478
Service Bulletin/Repair Instructions
PUMP KIT Transmission oil if replacing PHEV Electric Oil Pump for an electrical DTC - do not replace pan and filter as part of repair. The pump is available on its own. Pan and filter replacement are not necessary.
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2310000003
Service Bulletin/Repair Instructions
The customer may experience an airbag light on or seat belt chime when buckled.
S2408000128
Service Bulletin/Repair Instructions
Vehicle Does Not Start When Depressing the Keyless-Go Button
S2408000126
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance
101790
Service Bulletin/Repair Instructions
BUCKLE ASSY - BUCKLE ASSYS/BELT
9100468
Service Bulletin/Repair Instructions
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
9100363 Rev1
Service Bulletin/Repair Instructions
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed oring for a leak. The o-ring is serviced separately
08-169-24 REV. C
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times. This bulletin involves updating the RFHM module with the latest available software
102365
Warranty Program/Extension
Warranty Newsletter – Volume 10, Issue 11
102366
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Newsletter – Volume 10, Issue 11
S2403000004 REV.A
Service Bulletin/Repair Instructions
Tapping, Knocking Type Noise/Vibration While Driving.
08-169-24 REV. B
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times. This bulletin involves updating the RFHM module with the latest available software.
S2408000118 REV.A
Service Bulletin/Repair Instructions
Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate
S2102000004 REV.B
Service Bulletin/Repair Instructions
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
S2302000001 REV. A
Service Bulletin/Repair Instructions
Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
S2402000002
Service Bulletin/Repair Instructions
Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
S2423000012 REV.C
Service Bulletin/Repair Instructions
Power Liftgate Is Inoperative or Won’t Close.
S2408000119
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) message “Night Vision Unavailable Service Required” or Loss of Night Vision
9100437
Service Bulletin/Repair Instructions
SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
9100443
Service Bulletin/Repair Instructions
Control Module Trailer Tow When the vehicle presents a low battery situation, the TTM module should not be replaced, but should be reset.
S2408000118
Service Bulletin/Repair Instructions
Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-230-24
Service Bulletin/Repair Instructions
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update.
101371
Service Bulletin/Repair Instructions
Warranty Operations Newsletter – Volume 10, Issue 10
101372
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
101232
Service Bulletin/Repair Instructions
Plate - Planetary
S2424000010
Service Bulletin/Repair Instructions
Customer Indicates Drivers Heated Seats Are Not Working.
S2424000009
Service Bulletin/Repair Instructions
AC Inoperative After Extended Driving Periods.
101095
Service Bulletin/Repair Instructions
Bracket - Fender Mounting
S248A000015
Service Bulletin/Repair Instructions
Poor Audio Quality And Or Static From Wireless Devices
100960
Service Bulletin/Repair Instructions
TRANSFER CASE
101009
Service Bulletin/Repair Instructions
FAN MODULE - RADIATOR COOLING
S2408000016 REV.B
Service Bulletin/Repair Instructions
Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch
100817
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT - TRANSMISSION
21-041-24 REV. A
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P1614-00 - ECU Reset/Recovery Occurred.** ● P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: ● **Customer may not continue with rock cycle maneuver due to the wrong message "Shift To P then Desired Gear" displayed on the Instrument Panel Cluster (IPC).** ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software.
S2403000004
Service Bulletin/Repair Instructions
Tapping, Knocking Type Noise/Vibration While Driving.
S2408000112
Service Bulletin/Repair Instructions
Blind Spot Warning Message Displayed on the Cluster
08-214-24
Service Bulletin/Repair Instructions
Security Gateway (SGW) Over The Air Update from 34.08 to 34.09 Software Version (FOTA) There are no Customer Symptoms for this Information Only TSB. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.08 to 34.09.
100872
Warranty Program/Extension
Warranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev. E 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
100874
Warranty Program/Extension
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 9
S238A000038 REV.B
Service Bulletin/Repair Instructions
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
9100420
Service Bulletin/Repair Instructions
6x9 inch Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace it back. 5. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement. Follow all these steps, if issue still happens; reach out to the engineer at Stellantis for more support, if the engineer doesn t respond in 30 minutes. Then the speaker can be replaced
S2423000041 REV.A
Service Bulletin/Repair Instructions
2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
21-049-24
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: ● Vehicle shifting is erratic and/or engine RPM holding too high in one gear. ● Harsh 2-1 shift (bump) when coming to a stop. This bulletin involves reprogramming the TCM with the latest available software.
S228A000017 REV.A
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
08-202-24
Service Bulletin/Repair Instructions
Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank Performance Pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition Inop. ● Media Tuner Delayed. ● Charge Schedule HMI. RVC functions normally. ● Ambient Light Inop. ● Map in Cluster Inop. ● Media Widget Blank. ● Nav Map Black. ● Offroad Pages Inop. RVC functions normally. ● VR Inop. ● Incorrect Song Title Displayed, Carplay® only. ● HU switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Nav screen. RVC functions normally. ● Widgets Missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the "Camera View Pages"". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024.
S2423000041
Service Bulletin/Repair Instructions
2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
23-050-24
Service Bulletin/Repair Instructions
Right Headlamp Aimed Too Low Customers may experience the following: ● The right headlamp is aimed too low. This bulletin involves performing the front headlamp aiming procedure on the right headlamp.
100209
Warranty Program/Extension
Warranty Newsletter Volume 10 Issue 8_ID
02-009-24
Service Bulletin/Repair Instructions
Incorrect Upper Control Arm Customers may experience the following: ● Vehicle pulls to the left. NOTE: Incorrect control arm installed on the left side. This bulletin involves inspecting and possibly replacing the left upper control arm.
18-068-24
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2066 - Fuel Level Sensor 2 Performance. Customers may experience one or more of the following: ● When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). ● MIL illuminates when fueling the vehicle while the engine is running. This bulletin involves reprogramming the PCM with the latest available software.
100080
Other
BRACKET - FENDER MOUNTING
100161
Other
BRACKET - FENDER MOUNTING
100203
Warranty Program/Extension
WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8
9100406
Service Bulletin/Repair Instructions
68339096AB - SENSOR TIRE AIR P There was a TPMS supplier change from Continental to Sensata from 2023 to 2024 MY vehicles. Therefore, the MY23 Continental sensors are not compatible with the 24MY Valeo/Sensata receiver. Verify you are ordering the correct part numbers for the MY vehicle you are working on.
93866
Other
LATCH - FRONT DOOR
S2424000003 REV.A
Service Bulletin/Repair Instructions
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
23-047-24
Service Bulletin/Repair Instructions
Hood Hinge Nuts Not Secure Customers may experience the following: ● Hood flutter or looseness at hood back corner. This bulletin involves torquing hood hinge-to-hood fasteners.
S248A000013
Service Bulletin/Repair Instructions
After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
23-004-24 REV. A
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2414000001 REV.A
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL)-On/Check Engine Lamp (CEL)-On.
S2108000249 REV.C
Service Bulletin/Repair Instructions
Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
S2408000086
Service Bulletin/Repair Instructions
Central ADAS Decision Module (CADM) Low-Level / CADM Mid-Level / (CADM2), Driver Monitoring System Module (DMSM), Global Navigation Motion Module (GNMM), Long Range Camera Front (LRCF), Long Range Radar Front (LRRF), Mid-Range (Corner) Radar(s) (MRR), Advanced Driver Assist System (ADAS), Loss of ADAS Features, Lane Assist Inoperative, Service Active Lane Management Message
S2423000036
Service Bulletin/Repair Instructions
Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected.
08-169-24 REV. A
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times.
S2414000002
Service Bulletin/Repair Instructions
No start
S2408000016 REV.A
Service Bulletin/Repair Instructions
Front Passenger, Rear right and/or Rear left Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch
08-169-24
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times. This bulletin involves updating the RFHM module with the latest available software.
99500
Other
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
9100391
Service Bulletin/Repair Instructions
MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps (68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3. Re-run the "Bosch WL ORC Lock Unlock Procedure" to Lock the ORC For a detailed explanation please refer to SOL S2308000016 Rev. B Do NOT perform the above steps if you have the following parts: 68675763AA, 68675777AA, 68675764AA, 68675765AA, 68631466AA, 68631463AA, 68631464AA, 68631465AA,
S2408000079
Service Bulletin/Repair Instructions
Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation
S2408000076
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 – Hybrid/EV battery Pack B Deterioration
08-160-24
Service Bulletin/Repair Instructions
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
S238A000038 REV.A
Service Bulletin/Repair Instructions
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S2408000075
Service Bulletin/Repair Instructions
Cluster Message “Night Vision Temporarily Unavailable”, “Night Vision Unavailable Service Required”
9100363
Service Bulletin/Repair Instructions
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately.
9100385
Service Bulletin/Repair Instructions
Body Control Module After Battery Drainage BCM do not work. Please follow the following steps. 1. Check the BCM PROXI, if the BCM or any other modules are not aligned, then perform the PROXI alignment, reset the modules and perform normal ignition cycle (OFF to RUN to OFF) 2. If PROXI is correct (No misalignment), then reset the BCM module and perform normal ignition cycle. 3. Check for the DTC's and check wiring and components related to those DTC's and clear them
9100386
Service Bulletin/Repair Instructions
Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults
S2408000071
Service Bulletin/Repair Instructions
Power Liftgate Inoperative After servicing the Vehicle for a Low Battery Condition
S2423000034
Service Bulletin/Repair Instructions
Defroster Grille Has Gaps And Or Is Not Sitting Flush.
9100358
Service Bulletin/Repair Instructions
FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.
9100359
Service Bulletin/Repair Instructions
Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
9100362
Service Bulletin/Repair Instructions
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
S2408000068
Service Bulletin/Repair Instructions
Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System Voltage Low
S2414000001
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL)-On/Check Engine Lamp (CEL)-On.
08-153-24
Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2408000066
Service Bulletin/Repair Instructions
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
S2408000067
Service Bulletin/Repair Instructions
The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
08-149-24
Service Bulletin/Repair Instructions
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
98628
Other
ARM - LOWER CONTROL
98930
Other
ARM - LOWER CONTROL
98931
Other
PUMP – WATER & CONNECTOR - OIL COOLER TUBE
98933
Other
PUMP – WATER & CONNECTOR - OIL COOLER TUBE
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-144-24
Service Bulletin/Repair Instructions
Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed.
S2308000120 REV.B
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
23-045-24
Service Bulletin/Repair Instructions
Right Side Door Trim Panels Not Secure Customers may experience one or more of the following: ● Both right door trim panels loose. ● Both right door panels rattles during music. This bulletin involves tightening trim bolts on both right doors to proper torque specifications.
S228A000005 REV.D
Service Bulletin/Repair Instructions
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
9100356
Service Bulletin/Repair Instructions
MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
9100355
Service Bulletin/Repair Instructions
Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
S2408000052
Service Bulletin/Repair Instructions
Auto Dimming Mirrors Not Functioning And Feature Is Deselected After Low Voltage Condition
S2323000015 REV.B
Service Bulletin/Repair Instructions
Doors Will Not Open From Handle(s)
S2408000048 REV.A
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
98106
Other
RECEIVER - PASSIVE ENTRY
S2408000048
Service Bulletin/Repair Instructions
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
98183
Warranty Program/Extension
FCA Caribbean Warranty Bulletin ID-24-07 FFB Prog – Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes, 2022-2024 Jeep Grand Cherokee (WL) PHEV
9100344
Service Bulletin/Repair Instructions
VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.
S2307000002 REV.A
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
S2408000015 REV.B
Service Bulletin/Repair Instructions
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
9100337
Service Bulletin/Repair Instructions
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
S2408000043
Service Bulletin/Repair Instructions
Power Liftgate Responds Erratically to Operational Commands After Service Procedures
S2208000020
Service Bulletin/Repair Instructions
Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
S2208000060
Service Bulletin/Repair Instructions
Low Fuel Warning Indicator Stuck ON
S2223000022
Service Bulletin/Repair Instructions
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
0800824A
Service Bulletin/Repair Instructions
Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 16, 2024.**
S2408000006
Service Bulletin/Repair Instructions
High Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position
S2123000032
Service Bulletin/Repair Instructions
Rattle Buzz Noise From Door Area
0802224
Service Bulletin/Repair Instructions
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience one or more of the following: ? Ride height disabled. ? Suspension will lower, but will not raise. ? Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.
9100287
Service Bulletin/Repair Instructions
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
0800624A
Service Bulletin/Repair Instructions
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
2300424
Service Bulletin/Repair Instructions
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2408000002
Service Bulletin/Repair Instructions
Tire Pressure Warning Lamp is on Steady, or Flashing
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0300124
Service Bulletin/Repair Instructions
Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
0801024
Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.
S238A000058
Service Bulletin/Repair Instructions
Radio Navigation Displays Message ?No Maps Available?
9100280
Service Bulletin/Repair Instructions
Radio Frequency Hub Symptom/Vehicle Issue: Remote Keyless Entry (RKE) And Remote Start Range Is Limited. B1A76-11 Remote Start Antenna Short To Ground Is Setting Erroneously. Please reference SOL S2308000145 before replacing the module. If you still feel that replacement is necessary please contact FCA REDACTED CONTENT before replacing the module. If no response within 15 minutes, proceed with repair.
S238A000057
Service Bulletin/Repair Instructions
Audio Crackling Noise From Radio On Any Audio Source
S2302000005
Service Bulletin/Repair Instructions
Clicking Noise From Front Suspension Over Bumps Or Rough Roads.
S2323000084
Service Bulletin/Repair Instructions
Pedestrian Alert Sound Change.
S2309000013
Service Bulletin/Repair Instructions
Verifying Camshaft Diagnosis
S2308000054
Service Bulletin/Repair Instructions
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
S2308000141
Service Bulletin/Repair Instructions
Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?
S238A000055
Service Bulletin/Repair Instructions
Audio Muted During A CarPlay Or Android Auto Phone Call
S2308000139
Service Bulletin/Repair Instructions
Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display
9100250
Service Bulletin/Repair Instructions
Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT
9100252
Service Bulletin/Repair Instructions
LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.
9100220
Service Bulletin/Repair Instructions
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to the latest version of Star Online Publication S2321000005.
S2308000120
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
Service Bulletin/Repair Instructions
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2400623
Service Bulletin/Repair Instructions
A/C Diagnostic LOP Change
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
9100169
Service Bulletin/Repair Instructions
Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.