114080
Service Bulletin/Repair Instructions
HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
114080
HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE
08-255-26
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
S2608000031
The Body Control Module (BCM) Is Actively Setting DTC’s When The Doors Are Removed. The Faults Will Go To Stored Once The Doors Are Connected.
112637
EVAPORATOR - AIR CONDITIONING
S2623000045
Power Top Units Showing Stored DTC. Even When Cleared DTC Will Show Back Up as Stored after Sleep Cycle.
111752
ACTUATOR - A/C AND HEATER
9100786 Rev 1
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
08-165-26
Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SYMPTOM: ● B2225-29 - Steering Column Module Internal - Signal Invalid. (Stored Status) ● U0002-00 - CAN C Bus Off Performance. (Stored Status) NOTE: There will not be a Malfunction Indicator Lamp (MIL) set for these DTCs.
08-143-26
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
111121
SWITCH - POWER WINDOW
111124
SWITCH - POWER WINDOW
9100786
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
110463
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
107210
RADAR - LONG RANGE & MID RANG
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
08-203-25
Charging The 12 Volt Battery When Voltage is Below 6 Volts Customers or technicians may experience one or more of the following: ● Low 12 volt battery voltage. ● Unable to start the vehicle. ● High Voltage contactors not closing. ● Battery tell-tale light on. ● Charging system inoperable. ● Depleted 12 volt battery.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.