Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
21-040-25
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100668
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order a "68" part number for New unsold units only.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-258-24
Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.
08-038-24 REV. A
VP2R 7''/ 8.4'' - Radio SW USB update to 23.04.17.01 The customer may describe one or more of the following: ● Sporadically Electronic Parking Brake (EPB) setting is lost. ● Sporadically Rearview Camera (RVC) image is kept active in forward driving. (Valid for all markets except North America). ● Sporadically Wireless disconnects and reconnects while TomTom® connected services are working (traffic info, weather) and a native navigation route is set while Wireless is streaming music. **This bulletin involves updating the software via USB to 23.04.17.01.**
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.E
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S248A000001
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
1000123
Air Bag Warning Lamp Illumination Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? B0050-1D - Driver Front Buckle Switch - Out of Range (Active or Stored). ? B0050-13 - Driver Front Buckle Switch - Circuit open (Active or Stored). This bulletin involves replacing the inline seat connector.
0822923
Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.
2310423
Front Side Window Contour Seal Deformation One or both front door side window seals are deformed Fig. 1. This bulletin involves replacing the window seal and glass.
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2309023
Sunroof Noise When Closing Noise when closing the sunroof glass. This bulletin includes inspecting the sunroof wind deflector for noise when closing and replacing the wind deflector if required.
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2308000091
Key Programming, Lost Keys, Tool Response 0x22 Negative Response
0700723
Water Quality When Mixed With Engine Coolant
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
1800623
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Engine Stop/Start does not work as expected and it is often automatically deactivated. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. ? P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation). ? U0100 - Lost Communication With ECM/PCM. ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ? P1CEA - Boost Side EVAP Purge System Performance. In addition, the customer may also experience the following: ? The vehicle will not crank if the ECM gets hotter than 50 °C (122 °F). ? Intermittent no-crank when first starting the vehicle. The following DTC has been changed from a one trip fault to a two trip fault: ? P0607 - ECU Internal Performance. This bulletin involves reprogramming the PCM with the latest available software.
9100142
Mirror
1805123
Flash: Powertrain Control Module (PCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. NOTE: This software update will help prevent P24D1-00 from setting. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding this DTC. ? P2002-00 - Diesel Particulate Filter (DPF) Efficiency based on Particulate Matter (PM) sensor monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. ? P24AE-00 - Particulate Matter Sensor Circuit. ? P24B0-00 - Particulate Matter Sensor Circuit Low. ? P24B1-00 - Particulate Matter Sensor Circuit High. ? P24B2-00 - Particulate Matter Sensor Circuit Intermittent. ? P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. ? P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. ? P24AF-00 - Particulate Matter Sensor Circuit Performance. ? P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. ? P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. ? P24B7-00 - Particulate Matter Sensor Heater Resistance. ? P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. ? U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. ? U02A3-00 - Loss of Communication with PM Sensor Module. ? P24B2-00 - Particulate Matter Sensor Circuit Intermittent.** Customers may also experience the following: ? More frequent Diesel Particulate Filter (DPF) regenerations. NOTE: This software update will help reduce smoke emissions and reduce DPF regeneration events. This bulletin involves reprogramming the PCM wit
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
0805623
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: ? **B1A7D-2F- Start Button-Signal Erratic** ? B1053-64 RFHM (KIN Communication) - Signal Plausibility Failure Customers may also experience: ? **Vehicle can not be switched off using the keyless button.** ? ?Service Passive Entry? light on cluster. ? Vehicle will not shut off with DTC B1053-64. ? Vehicle may not start with DTC B1053-64. This bulletin involves updating the RFHM module with the latest available software.
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-038-23
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
18-006-23
Flash: Powertrain Control Module (PCM) Updates **Customers may experience the following: Stop/start function deactivated.**Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation). U0100 - Lost Communication With ECM/PCM. P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. P1CEA - Boost Side EVAP Purge System Performance. In addition, the customer may also experience the following: The vehicle will not crank if the ECM gets hotter than 50 °C (122 °F). Intermittent no-crank when first starting the vehicle. The following DTC has been changed from a one trip fault to a two trip fault: P0607 - ECU Internal Performance. This bulletin involves reprogramming the PCM with the latest available software.
18-009-23
Flash: Powertrain Control Module (PCM) Updates **Customers may experience the following: Stop/start function deactivated.**Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P2453 - Particulate Filter Pressure Sensor ?A? Circuit Range/Performance. This bulletin involves reprogramming the PCM with the latest available software.
S2218000023
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
08-003-22 REV. A
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-229-22
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
0821422
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S228A000004RevB
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000004RevA
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000004
Panasonic VP4R Wi-Fi New Enrollment Pause
0807622
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
?Device Not Supported? Message on the radio screen
0800322
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S2123000064
Service FCW Message On Cluster And C1418-78 Vertical Misalignment DTC
S2208000028
Connected Services Will Not Work After Radio Replacement
S2123000064 Rev.
Service FCW Message On Cluster And C1418-78 Vertical Misalignment DTC
S2108000204
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2108000170
Head unit button stuck DTC code B14DA-2A
S2108000163
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
0809921
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S1809000007
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Customer Complaint May Include Engine Oil Leak Or Consumption
S2008000059RevB
Error Code 20 Message On the Radio Screen
9004386
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S2008000059RevA
Error Code 20 Message On the Radio Screen
S2108000098RevB
Radio Screen Freeze, Blank Screen And Reset
S2108000127 Rev.
Radio Reboot Continually
S2108000127-1
Radio Reboot Continually
S2108000127REVA
Radio Reboot Continually
S2108000127RevA
Radio Reboot Continually
S2108000130
Bubbles Or Delamination On The Radio Display
S2108000119
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S2108000127
Radio Reboot Continually
08-093-21
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
0809321
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010 Rev.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2108000120
Radio Volume Uncontrollable Or Changing On Its Own
S2108000098
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Radio Screen Freeze, Blank Screen And Reset
08-081-21
UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.87.10. Customers may experience the following:Full Connectivity feature is missing.
0808121
UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.87.10. Customers may experience the following:Full Connectivity feature is missing.
18-047-21
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After a short trip and shutting the engine off for 5 - 10 minutes, vehicle exhibits a long crank/start condition.
1804721
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After a short trip and shutting the engine off for 5 - 10 minutes, vehicle exhibits a long crank/start condition.
08-070-21
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.
0807021
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.
S2124000005
Customer Indicates The Air Conditioning Blow Warm Intermittently.
08-063-21
UJQ and UMQ Radio Enhancements This bulletin involves inspecting the software level and update the radio software level to 34.2. Customers may experience one or more of the following:The language switches to Italian. The language switches to English when ignition cycles. Heated/Vent Seat and Heated Steering wheel icon are grayed out on display screen during Ignition ?ON? and when engine in ?RUN? state. Making it impossible to activate/deactivate them until shutting the engine off.
08-065-21
Flash: Radio Frequency Hub Module (RFHM) Enhancements This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:B1053-64 RFHM (Keyless Ignition Node (KIN) Communication) - Signal Plausibility Failure. In addition, the customer may notice the following condition(s):Service Passive Entry Light" on cluster and MIL code B1053-64. Vehicle will not shut off with DTC B1053-64. Vehicle may not start with DTC B1053-64.
0806321
UJQ and UMQ Radio Enhancements This bulletin involves inspecting the software level and update the radio software level to 34.2. Customers may experience one or more of the following:The language switches to Italian. The language switches to English when ignition cycles. Heated/Vent Seat and Heated Steering wheel icon are grayed out on display screen during Ignition ?ON? and when engine in ?RUN? state. Making it impossible to activate/deactivate them until shutting the engine off.
0806521
Flash: Radio Frequency Hub Module (RFHM) Enhancements This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:B1053-64 RFHM (Keyless Ignition Node (KIN) Communication) - Signal Plausibility Failure. In addition, the customer may notice the following condition(s):Service Passive Entry Light" on cluster and MIL code B1053-64. Vehicle will not shut off with DTC B1053-64. Vehicle may not start with DTC B1053-64.
S1608000226
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
18-038-21
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set: P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation). U0100 - Lost Communication With ECM/PCM. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. P1CEA - Boost Side EVAP Purge System Performance. In addition, the customer may also experience the following: The vehicle will not crank if the ECM gets hotter than 50 °C (122°F). Intermittent no-crank when first starting the vehicle. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault: P0607 - ECU Internal Performance.
1803821
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set: P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation). U0100 - Lost Communication With ECM/PCM. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. P1CEA - Boost Side EVAP Purge System Performance. In addition, the customer may also experience the following: The vehicle will not crank if the ECM gets hotter than 50 °C (122°F). Intermittent no-crank when first starting the vehicle. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault: P0607 - ECU Internal Performance.
S16080002261
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
08-024-21 REV. A
UAG, UCG and UDG Radio Enhancements This bulletin involves updating the radio software level to 23.02.30.16 Customers may experience the following:Radio changes distance, temperature and time format, after a network deep sleep.
0802421
UAG, UCG and UDG Radio Enhancements This bulletin involves updating the radio software level to 23.02.30.16 Customers may experience the following:Radio changes distance, temperature and time format, after a network deep sleep.
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1809000007 Rev.
Customer complaint may include engine oil leak/consumption.
S2108000078
RFHUB Replaced, Key Only Starts Vehicle When Key Is Pushed Into The Push To Start Button
S2108000080
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S2124000004
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
08-028-21
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may notice after locking the car, two horn chirps are heard, under normal operation only one horn chirp is heard. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC):U1413-09 - UAM (Ultrasonic and Anti-tilt Module) - Component Failures.equipped with Premium Security Alarm (LSC Sales Code only). In addition, the customer may notice one or more of the following:Message on the cluster - Headlamp (low beam) is out but the headlamps are all functioning properly.equipped with Bi-Function LED Projector Headlamps (LM6 Sales Code only). Brake lights will intermittently remain on (Only one side which clears and functions normally with a brake apply or ignition cycle). Rear windows are inoperative and will not roll down. Intermittently, unable to turn on high beam headlights.
0802821
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may notice after locking the car, two horn chirps are heard, under normal operation only one horn chirp is heard. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC):U1413-09 - UAM (Ultrasonic and Anti-tilt Module) - Component Failures.equipped with Premium Security Alarm (LSC Sales Code only). In addition, the customer may notice one or more of the following:Message on the cluster - Headlamp (low beam) is out but the headlamps are all functioning properly.equipped with Bi-Function LED Projector Headlamps (LM6 Sales Code only). Brake lights will intermittently remain on (Only one side which clears and functions normally with a brake apply or ignition cycle). Rear windows are inoperative and will not roll down. Intermittently, unable to turn on high beam headlights.
05-003-21
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.
0500321
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.
S2008000154 Rev.
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service Passive Entry
S2008000154RevC
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service Passive Entry
S2108000045
Favorite Song On-Air Alert List Empty
08-024-21
UAG UCG and UDG Radio Enhancements This bulletin involves updating the radio software level to 23.02.30.16 Customers may experience the following:Radio changes distance, temperature and time format, after a network deep sleep.
S2008000125 Rev.
Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64
S2008000125RevA
Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64
08-067-20 REV. B
UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may experience one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt.The audio/sound will continue to work properly for the chimes and touchscreen beeps. Lost preset issue. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. If the vehicle has been turned off for a long time, the settings for auto folding side mirrors is turned off (2018). Radio resets intermittently (2018). Radio display screen locks up (2018). Park assist chime will continue to chime, after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph, when approaching a road speed camera (2018). Uconnect Live feature may not function properly (2018).
08-067-20 REV. A
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.
0806720
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.
18-104-20
Flash: Powertrain Control Module (PCM) Updates - AN-BQ-18-20200920 Refer to China Joint Venture (JV) released document AN-BQ-18-20200920, for details on this service action.
1810420
Flash: Powertrain Control Module (PCM) Updates - AN-BQ-18-20200920 Refer to China Joint Venture (JV) released document AN-BQ-18-20200920, for details on this service action.
21-044-20 REV. A
Flash: Transmission Control Module (TCM) Updates - AN-BQ-18-20200921 Refer to China Joint Venture (JV) released document AN-BQ-18-20200921, for details on this service action.
2104420
Flash: Transmission Control Module (TCM) Updates - AN-BQ-18-20200921 Refer to China Joint Venture (JV) released document AN-BQ-18-20200921, for details on this service action.
S2008000172
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
S1908000028 Rev.
(Rev. A) Power Inverter Load Ratings
S1908000102
(Rev. A) Power Inverter Load Ratings
S2008000170
Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
31-002-20
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
3100220
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
18-099-20
Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P2002-00 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component or System Operation Obstructed or Blocked. Customers equipped with a 6-SPD C635 Dual Dry Clutch Automatic Transmission (Sales code DA1) may also experience an injector knocking noise during acceleration (without MIL illumination).
1809920
Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P2002-00 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component or System Operation Obstructed or Blocked. Customers equipped with a 6-SPD C635 Dual Dry Clutch Automatic Transmission (Sales code DA1) may also experience an injector knocking noise during acceleration (without MIL illumination).
S2008000154
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. EVIC Displays Service Passive Entry
05-001-20
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.
0500120
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.
18-094-20
Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
1809420
Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
21-048-20
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P1D5B - Supply Sensor C -VS3 - Circuit Voltage Out Of Range.
21-047-20
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P1D5B - Supply Sensor C -VS3 - Circuit Voltage Out Of Range.
21-044-20
Flash: Transmission Control Module (TCM) Updates - AN-BQ/1.3T-18-20200715 Refer to China Joint Venture (JV) released document AN-BQ/1.3T-18-20200715, for details on this service action.
S2008000141
Navigation Shows Incorrect Location
S2008000134
Radio Can Be Turned On Without Key In Vehicle
S2008000130
Radio UConnect GPS Based Trip Computer Missing
9004293
MODULE, Body Controller, Telematics If the BCM is being replaced due to a confirmed/reported Low Beam Headlight Out message, and the headlights are functional, please refer to SOL Publication S2008000125. Per the SOL, software is being developed to address the issue and component replacement will not resolve this issue.
S2008000125
Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64
9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S1823000026 Rev.
(Revision A) MySky Rough Operation Or Sticks Open
S1823000026RevA
(Revision A) MySky Rough Operation Or Sticks Open
S2008000116
Active Grill Shutter Inline Connector Is Exposed On Vehicles Not Equipped. DTC?s U012D, U02A9, P023B, U2005-87, And B2206-00 Are Set
11-004-20
Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.
1100420
Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.
S1508000374
Keys/Fobiks, Programming Keys With High Line BCM (L3 BCM)
S1508000380
Keys/Fobiks, Programming Keys With Base Vehicle BCM (L2 BCM)
08-067-20
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 34.2 Customers may experience one or more of the following:Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message promptThe audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.
21-040-20
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
2104020
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
S2008000093
Blind Spot Or Park Assist Warnings, False Activation
S2008000092
Compass Inoperative Or Stuck In One Direction
S2018000008
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S1908000079
Travellink Fuel Prices Are Incorrect
S1721000016
Service 4wd Light On, Message AWD System Service Required
S2008000077
VP2R Radio Clock Not Keeping Time
S2008000073
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
18-028-20 REV. A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:U0100 - Lost Communication With ECM/PCM. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. P1CEA - Boost Side EVAP Purge System Performance. In addition, the customer may also experience the following: The vehicle will not crank if the ECM gets hotter than 50 °C (122 °F). Intermittent no-crank when first starting the vehicle.
S2008000069
Radio Menu Does Not Include A SiriusXM Travel Link Selection
08-054-20
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination or describe the following symptoms:B1007-15 - Front-Lateral Left Turn Light-Circuit Short To Battery Or Open(2020 MY only). B1008-15 - Front-Lateral Right Turn Light-Circuit Short To Battery Or Open(2020 MY only). B1107-15 - Rear Left Turn Light-Circuit Short To Battery Or Open(2020 MY only). B1108-15 - Rear Right Turn Light-Circuit Short To Battery Or Open(2020 MY only). When the doors' lock is activated by the key, the anti-theft system signals with three beeps and blinks the turn lamps nine times, without any open door or open window(2020 MY only). The customer may also experience an intermittent message ?Service Power Steering? appearing on Electronic Vehicle Information Center (EVIC), without loosing the power steering assistance, followed by the DTC:C1214-87 - Conf Data Code Request Message - Missing Message. The customer may also experience an intermittent MIL ?Exterior Bulb Failure Indicator? illumination and any exterior lights or bulbs are malfunctioning, followed by the DTC's:B100A-15 - Combined Rear Right Stop And Park Ch 1 - Circuit Short To Battery Or Open. B100B-15 - Combined Rear Left Stop And Park Ch 2 - Circuit Short To Battery Or Open. B100C-15 - Combined Rear Right Stop And Park Ch 2 - Circuit Short To Battery Or Open.
S1908000101
Remote Phone App Does Not Communicate With Vehicle Radio
23-015-20
Disinfectant Solution Recommended for COVID-19
S1808000069
Intermittent Remote Start, Inhibit-Disable List
W29
Customer Satisfaction Notification W29 Incorrect Tires
S2008000059
Error Code 20 Message On the Radio Screen
S2008000060
Radio Issues With iPhone 11
S2008000048
Phone Contacts Will Not Load
08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Hands On Steering Wheel Message In EVIC
S2008000045
Apps Or Icons Grayed Out
S2018000003
Customer complaint may include MIL/Check Engine lamp on. Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.
S1908000208
Satellite Radio Inoperative Radio Has Code B156B-13.
08-043-20
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel and heated seats, turn off when Engine Stop Start (ESS) activates.
18-028-20
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set:U0100 - Lost Communication With ECM/PCM. P0456 - EVAP System Small Leak. P1CEA - Boost Side EVAP Purge System Performance. In addition, the customer may also experience the following:The vehicle will not crank if the ECM gets hotter than 50 °C (122°F). Intermittent no-crank when first starting the vehicle.
21-026-20
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find oneor more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P1DD2-00 - Torque Request Signal From TCM Denied. Customers or technicians may experience the following:Transmission will be placed into Limp-in mode. While driving at 65 kph (40 mph) a bump will be felt and the RPM will jumpto 4000 RPM.
21-025-20
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P1DD2-00 - Torque Request Signal From TCM Denied. Customers or technicians may experience the following:Transmission will be placed into Limp-in mode. While driving at 65 kph (40 mph) a bump will be felt and the RPM will jump to 4000 RPM.
08-041-20
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:C1013-49 - Half Module Faulty - Internal Electronic Failure. U1702-64 - Electric Power Steering (EPS) - Signal Plausibility Failure. Both DTCs listed will be set simultaneously.In addition, the customer may notice one or more of the following:A ?Lane Assist Malfunction/Feature Not Available? message displayed in the Electronic Vehicle Information Center (EVIC). ?Lane Sense Off? message appears in the EVIC while driving, simultaneously turning the lane sense off. Power steering system warning lamp is illuminated on the Instrument Panel Cluster (IPC)Fig. 1.IPC Warning Lamp
S2008000020
No Start, No Crank After PCM And RFHUB Replaced, DTC P0513 Invalid Skim Key Sets In The PCM
09-004-20
No Weep Hole In Muffler Assembly This bulletin involves drilling a weep hole in the muffler assembly. The customer may describe a crank, no start condition, in freezing temperatures. This condition can be caused by condensation freezing in the muffler assembly.
S2008000013
Key Programming, Security Pin Request, Pin Invalid
18-016-20
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0238-00 - Positive Boost Pressure Governor Deviation Low Pressure Signal Calculation Failure. Customer may also notice:Erratic engine idle. Premature alternator pulley failure. Other software enhancements include:Improvement to avoid soot formation in the intake system that can cause engine speed oscillation at idle. Improvement to the alternator strategy to prevent alternator pulley failure.
21-013-20
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Erratic or inconsistent shifting. Software enhancements include:Improved shift enhancements due to PCM improvements.
18-063-19 REV. A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P050B - Cold Start Ignition Timing Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers or technicians may experience the following:Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Intermittently stalls at idle. Slight pinging noise while accelerating, and poor performance. Unable to see the model year of the vehicle through the On Board Diagnostic (OBD).
31-004-19
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
9004161
SEAL KIT, Fuel Injector (Special Tool Kit) When fuel injectors are removed and reinstalled for servicing a 1.3L engine the injector seals must be replaced. Please use Special Tool Kit # 2072700140 for replacing the seals. Please order a loaner kit through the MOPAR Essential Tools website at https://moparessentialtools.com or call 1-855-298-2687.
08-107-19 REV. A
Positive Generator Battery Cable Location Re-Route This bulletin involves re-routing the position of the generator positive battery cable. The generator positive battery cable may come into contact with the generator drive belt pulley.
0810719
Positive Generator Battery Cable Location Re-Route This bulletin involves re-routing the position of the generator positive battery cable. The generator positive battery cable may come into contact with the generator drive belt pulley.
18-089-19
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
22-003-19 REV. A
Spare Wheel Missing the Anti-theft Screw This bulletin involves inspecting and installing the spare wheel anti-theft screw, if required. The customer/dealer may notice:The vehicle is missing the spare wheel anti-theft screws for the spare wheel.
08-107-19
Positive Generator Battery Cable location Re-route This bulletin involves re-routing the position of the positive generator battery cable. The generator positive battery cable may come into contact with the generator drive belt pulley.
18-083-19
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience excessive oil consumption between oil change intervals.
9004150
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
08-097-19
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination or describe the following symptom:Intermittent message ?Service Power Steering? appearing on ElectronicVehicle Information Center (EVIC), without loosing the power steering assistance, followed by the DTC: C1214-87 - Conf Data Code Request Message - Missing Message. The customer may also experience an intermittent MIL ?Exterior Bulb Failure Indicator? illumination and anyexterior lights or bulbs are malfunctioning, followed by the DTC's: B100A-15 - Combined Rear Right Stop And Park Ch 1 - Circuit Short To Battery Or Open. B100B-15 - Combined Rear Left Stop And Park Ch 2 - Circuit Short To BatteryOr Open. B100C-15 - Combined Rear Right Stop And Park Ch 2 - Circuit Short To Battery Or Open.
08-088-19
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may notice after locking the car, two horn chirps are heard, under normal operation only one horn chirp is heard. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): U1413-09 - UAM (Ultrasonic and Antitilt Module) - Component Failures. Vehicles with Premium Security Alarm (Sales Code LSC) In addition, the customer may notice one or more of the following: Rear windows are inoperative and will not roll down. Brake lights will intermittently remain on. Intermittently, unable to turn on high beam headlights.
18-063-19
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers or technicians may experience the following: Unable to see the model year of the vehicle through the On Board Diagnostic (OBD).
9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
18-040-19
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Some customers may experience the following condition:When pressing the SPORT button on the console, the SPORT mode is not activated. Hard to start condition at low temperatures 10-15°C (50-60°F) and filled with 70~80% ethanol fuel (DF7 Transmission Sales Code only). Engine experiencing a hard re-start after being shut off for short periods of time. Engine Stop/Start (ESS) remains in stop condition and they must manually restart the engine due to either a door or the hood being opened while in ESS mode.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.