Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
21-042-26 REV. A
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
9100852
When long block is received, inspection needs to be performed per SOL S2609000010 before the repair begins. If the block machining is not complete according to information in SOL, a new long block will need to be ordered.
S2609000010
Mis-Machined Engine Block
21-042-26
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
08-204-26
Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
23-041-25
Not applicable to vehicles built for US market. Glove Box Door Difficult To Close Customers may experience the following: ● The glove compartment door is difficult to close. This bulletin involves installing a washer spacer stack to correct glove compartment door alignment.
09-028-25
Not applicable to vehicles built for US market. Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. ● P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P1189-00 - Inlet Air Pressure Sensor Circuit Low. ● P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.
21-040-25
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100668
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order a "68" part number for New unsold units only.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2508000067
Key Fobs Only Work When Depressing the Key Fob Into the Keyless Ignition Node (KIN)
08-239-25
NOTE: Not applicable to vehicles built for US Market. Rear View Camera Inoperable Customers may experience the following: ● Rearview camera is inoperable, or shows a blue screen. This bulletin involves replacing the rearview camera main harness.
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
08-208-25
NOTE: Not applicable to vehicles built for US Market. R1L Radio Over The Air Update From 62.00.23 To 62.00.29 Software Version Customers will not experience any symptoms. ● New software has been created to support a new radio model This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software for will be updated from 62.00.23 to 62.00.29.
18-028-25
Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P006C-MAP - Turbocharger Inlet Air Pressure Correlation.
09-005-25
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times.
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
103290
VALVE - FUEL VAPOR
S2108000015 REV.J
Uconnect Box Require Service Message
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-258-24
Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.
08-038-24 REV. A
VP2R 7''/ 8.4'' - Radio SW USB update to 23.04.17.01 The customer may describe one or more of the following: ● Sporadically Electronic Parking Brake (EPB) setting is lost. ● Sporadically Rearview Camera (RVC) image is kept active in forward driving. (Valid for all markets except North America). ● Sporadically Wireless disconnects and reconnects while TomTom® connected services are working (traffic info, weather) and a native navigation route is set while Wireless is streaming music. **This bulletin involves updating the software via USB to 23.04.17.01.**
09-021-24
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure
S2408000117
Turtle Icon Warning Lamp is Displayed on Cluster, No Electric Vehicle Operation or Reverse
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
08-177-24
Power Folding Mirror Inoperative The power folding mirrors may intermittently not fold, or unfold. This bulletin involves replacing the power folding mirror/window switch assembly.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-143-24
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 to 4.36 Customers will not experience any symptoms.
S1408000384 REV.E
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100338REV1
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
S1908000050 REV.A
Checking Radio Software Level On A VP2 Radio
0802824
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802624
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0824523
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
1000123
Air Bag Warning Lamp Illumination Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? B0050-1D - Driver Front Buckle Switch - Out of Range (Active or Stored). ? B0050-13 - Driver Front Buckle Switch - Circuit open (Active or Stored). This bulletin involves replacing the inline seat connector.
0823023
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
0822923
Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.
2310423
Front Side Window Contour Seal Deformation One or both front door side window seals are deformed Fig. 1. This bulletin involves replacing the window seal and glass.
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
1809723
Powertrain Control Module (PCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? U0100-00 - Lost Communication with Engine Control Module (ECM). ? U1701-87 - Engine Control Module (ECM) - Missing message. Customer may also experience: ? Vehicle no start condition. This bulletin involves replacement of the PCM for a possible no start condition.
2400623
A/C Diagnostic LOP Change
2309023
Sunroof Noise When Closing Noise when closing the sunroof glass. This bulletin includes inspecting the sunroof wind deflector for noise when closing and replacing the wind deflector if required.
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
0804323
Power Folding Mirror Inoperative The customer may describe the power folding mirrors may intermittently not power fold or unfold. This bulletin involves replacing the power folding mirror/window switch assembly on the door.
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2308000091
Key Programming, Lost Keys, Tool Response 0x22 Negative Response
0818123
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
S2309000005
Squeak, squeal or chirp noise (belt noise) can be heard from engine compartment.
0700723
Water Quality When Mixed With Engine Coolant
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
2400423
A musty odor or bad smell when operating the A/C system.
9100142
Mirror
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0806423
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
0805623
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: ? **B1A7D-2F- Start Button-Signal Erratic** ? B1053-64 RFHM (KIN Communication) - Signal Plausibility Failure Customers may also experience: ? **Vehicle can not be switched off using the keyless button.** ? ?Service Passive Entry? light on cluster. ? Vehicle will not shut off with DTC B1053-64. ? Vehicle may not start with DTC B1053-64. This bulletin involves updating the RFHM module with the latest available software.
S2308000020
ACC/FCW Limited Functionality Clean Windshield Message Displayed In The IPC. FCW Warning Light ON, DTC C14A5-68, C14A5-97
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-024-23
Radio Enhancements The customer may describe the following: Auto folding mirror inoperative, after ignition cycled. This bulletin involves inspecting the software level and updating the software to: B1 - 47.00.15 M1 - 45.06.06 H1 - 47.00.16
08-022-23
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
08-003-22 REV. A
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
1800822
Powertrain Control Module (PCM) Updates
9100008
Telematic box module 2
9100096
Base Headlamp Bright, Base Headlamp Black
0813222REVA
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the amplifier with the latest available software. Customers may experience:Amplifier inoperative intermittently or distorted sound; no audio message.
S228A000022
Connected Service Requires Service Message
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
2101322REVA
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or more of the following: Possible engine stall when shifted into neutral at a stop (APAC and EMEA Only). Harsh 1-2 or 3-4 upshifts.
0814222
Global Telematics Box Module (TBM2) Flash Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Estimated National launch date for 1st FOTA update is expected on 07/22/2022. 2nd FOTA 1-2 weeks after 1st FOTA completes: 1st step from 3.8i to 3.8j2+ and 2nd step 3.8j2+ to 4.30. No dealership visit required, send 2 step TBM updates over the air. Customers may experience one or more of the following: Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig. 1. Error Message Remote operation is not working. If the vehicle?s ignition is off state more than 7 days and less than 21 days, Remote ops do not work. Vehicle info is not working (or vehicle info is not giving correct information). Vehicle finder is not working.
S2218000014
EV Mode Unavailable, Cluster Message Displayed ?Vehicle In Fuel And Oil Refresh Mode?
S228A000004RevB
Panasonic VP4R Wi-Fi New Enrollment Pause
0813222
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the amplifier with the latest available software. Customers may experience: Amplifier inoperative intermittently or distorted sound; no audio message.
S228A000004RevA
Panasonic VP4R Wi-Fi New Enrollment Pause
S228A000004
Panasonic VP4R Wi-Fi New Enrollment Pause
18-097-22
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P0031 - O2 Sensor 1/1 Heater Circuit Low.
02-006-22
Noise in Front Over Bumps This bulletin involves replacing the right front strut due to a broken sway barmount. The customer may describe the following: Clunk in front suspension when driving.
21-013-22
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or more of the following concerns: Possible engine stall when shifted into neutral at a stop(APAC and EMEA only). Harsh 1-2 or 3-4 upshifts.
S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2208000068
?Device Not Supported? Message on the radio screen
S2208000052
No audio And ?Sound System Unavailable? Message Displayed On The Cluster
0800322
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S2123000064
Service FCW Message On Cluster And C1418-78 Vertical Misalignment DTC
S2123000064 Rev.
Service FCW Message On Cluster And C1418-78 Vertical Misalignment DTC
08-177-21
BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.
21-032-21
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following shift quality issue:1?2 upshift lag/delay when accelerating from a stop.
21-034-21
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or more of the following concerns:Harsh 1-2 or 3-4 upshifts
S2108000204
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
08-126-21
Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: The Electronic Vehicle Information Center (EVIC) screen goes blank and only displays a green bar at the top at 120 kph (75 mph)
S2108000181RevA
Media Hub And Or Wireless Charging Pad Is Inoperative
S2108000181a
Media Hub And Or Wireless Charging Pad Is Inoperative
0812621
Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: The Electronic Vehicle Information Center (EVIC) screen goes blank and only displays a green bar at the top at 120 kph (75 mph)
S2108000170
Head unit button stuck DTC code B14DA-2A
S2108000163
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
75745
HUB AND BEARING - WHEEL
75610
BASE - FLOOR CONSOLE
75567
LATCH - FRONT DOOR
75490
CAMSHAFT - INTAKE
75227
MUFFLER AND TAILPIPE ? EXHAUST
S2125000002
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
75446
GLASS - SUNROOF
S1809000007
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Customer Complaint May Include Engine Oil Leak Or Consumption
75267
TUBE - TURBO WATER FEED
S2108000098RevB
Radio Screen Freeze, Blank Screen And Reset
S2108000130
Bubbles Or Delamination On The Radio Display
S2108000119
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S2108000127
Radio Reboot Continually
S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010 Rev.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2108000120
Radio Volume Uncontrollable Or Changing On Its Own
9004377
VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 1st to 2nd - Upshifting from 2nd to 3rd Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.
S2108000098
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Radio Screen Freeze, Blank Screen And Reset
08-081-21
UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.87.10. Customers may experience the following:Full Connectivity feature is missing.
0808121
UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.87.10. Customers may experience the following:Full Connectivity feature is missing.
18-045-21
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After a short trip and shutting the engine off for 5 - 10 minutes, vehicle exhibits a long crank/start condition.
1804521
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After a short trip and shutting the engine off for 5 - 10 minutes, vehicle exhibits a long crank/start condition.
08-066-21
Installing the Battery Positive Protection Cover (Missing) This bulletin involves installing the missing positive battery post protective cover. The positive battery cable protective cover is missing.
0806621
Installing the Battery Positive Protection Cover (Missing) This bulletin involves installing the missing positive battery post protective cover. The positive battery cable protective cover is missing.
S2124000005
Customer Indicates The Air Conditioning Blow Warm Intermittently.
08-065-21
Flash: Radio Frequency Hub Module (RFHM) Enhancements This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:B1053-64 RFHM (Keyless Ignition Node (KIN) Communication) - Signal Plausibility Failure. In addition, the customer may notice the following condition(s):Service Passive Entry Light" on cluster and MIL code B1053-64. Vehicle will not shut off with DTC B1053-64. Vehicle may not start with DTC B1053-64.
0806521
Flash: Radio Frequency Hub Module (RFHM) Enhancements This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:B1053-64 RFHM (Keyless Ignition Node (KIN) Communication) - Signal Plausibility Failure. In addition, the customer may notice the following condition(s):Service Passive Entry Light" on cluster and MIL code B1053-64. Vehicle will not shut off with DTC B1053-64. Vehicle may not start with DTC B1053-64.
S1608000226
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
08-058-21
Flash: Integrated Dual Charging Module (IDCM) Updates This bulletin involves reprogramming the IDCM with the latest available software. Customers may notice the following: B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. P0D2A-00 - Battery Charger 1 Input Current Too High. P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. B22A9-87 - ECU Internal Performance-Missing Message.
0805821
Flash: Integrated Dual Charging Module (IDCM) Updates This bulletin involves reprogramming the IDCM with the latest available software. Customers may notice the following: B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. P0D2A-00 - Battery Charger 1 Input Current Too High. P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. B22A9-87 - ECU Internal Performance-Missing Message.
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1809000007 Rev.
Customer complaint may include engine oil leak/consumption.
S2108000078
RFHUB Replaced, Key Only Starts Vehicle When Key Is Pushed Into The Push To Start Button
S2108000080
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
08-043-21
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may notice the following:Message on the cluster - Headlamp (low beam) is out but the headlamps are all functioning properly.
0804321
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may notice the following:Message on the cluster - Headlamp (low beam) is out but the headlamps are all functioning properly.
9004360
COVER, Engine 2021 Renegade vehicles with a 2.4L engine built after 3/12/2021 are no longer built with an engine cover. Installing engine covers on these vehicles built after 3-12-2021 is not a warrantable concern.
S2124000004
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
18-014-21 REV. A
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation).
1801421REVA
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation).
S2008000154 Rev.
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service Passive Entry
S2008000154RevC
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service Passive Entry
S2108000045
Favorite Song On-Air Alert List Empty
S2008000125 Rev.
Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64
S2008000125RevA
Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F-64 Or B1638-64
S2108000035
Side Distance Warning Volume Selection Does Not Change The Warning Volume As Selected
09-001-21 REV. A
Clutch Pedal Position Sensor And Neutral Sensor Relearn This bulletin involves performing a relearn on the clutch pedal position and neutral sensors.
0900121REVA
Clutch Pedal Position Sensor And Neutral Sensor Relearn This bulletin involves performing a relearn on the clutch pedal position and neutral sensors.
18-014-21
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation).
1801421
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P2110 - Electronic Throttle Control System Bank 1 - Forced Limited RPM. P2173 - High Airflow/Vacuum Leak Detected (Slow Accumulation).
S2108000032
The Digital Speedometer Changes To A Green Bar At 75 MPH. The Analog Speedometer Continues To Function
24-002-21
Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C suction lines for leaks and replacing leaking lines. The customer may describe the following: The air conditioning is inoperable.
S2023000046
Difficult To Close Tail Gate
S2008000172
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2008000077
VP2R Radio Clock Not Keeping Time
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.