Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
09-022-26
Not applicable to vehicles built for US market. Right Engine Insulator Noise **Customers may comment on the following:** SYMPTOM: ● Metallic clicking noises when when moving the vehicle forward and reverse. **This bulletin involves replacing the right engine insulator.**
23-025-26
Not applicable to vehicles built for US market. Missing Hood Silencer Pad Customers may comment on the following: SYMPTOM: ● Hood silencer pad is missing. This bulletin is involves installing a hood silencer pad.
14-002-26 REV. A
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power.
14-008-26
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power. This bulletin involves diagnosing and possibly replacing the high-pressure fuel pump and the high-pressure tube.
21-042-26 REV. A
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
9100852
When long block is received, inspection needs to be performed per SOL S2609000010 before the repair begins. If the block machining is not complete according to information in SOL, a new long block will need to be ordered.
S2609000010
Mis-Machined Engine Block
09-011-26
Not applicable to vehicles built for US market. ENGINE – 1.5 GSE T4 MHEV - Malfunction Indication Light (MIL) P0016 Customers must experience a MIL illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0016 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 1. Check the trouble codes in the Engine Control Unit (ECU). Apply this document if the trouble code as mentioned is set (P0016). Fix Engine Timing and replace the cam-to-cam guide rail (“snubber”)
21-042-26
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
21-040-26
Not applicable to vehicles built for US market. Clutch Actuator Cylinder Motor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2787-00 Clutch 1 Temperature Too High. ● P28C7-00 Clutch A Motor Phase U-V-W Performance. ● P27F3-00 Clutch 2 Temperature Too High. ● P28D5-00 Clutch B Motor Phase U-V-W Circuit Performance. Customers may experience the following: ● Transmission warning light on or odd gears unavailable or even gears unavailable or reverse gear unavailable In case of a reported and ascertained fault, check and replace the worn/damaged components, if necessary, according to the Operating Cycle below.
08-204-26
Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
14-009-25 REV. D
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
14-009-25 REV. C
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
23-045-25
Not applicable to vehicles built for US market. Rear Doors Misaligned Customers may comment on the following: ● Rear doors misaligned with the fixed windows. This bulletin involves adjusting the rear door strikers.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
14-009-25 REV. B
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
23-041-25
Not applicable to vehicles built for US market. Glove Box Door Difficult To Close Customers may experience the following: ● The glove compartment door is difficult to close. This bulletin involves installing a washer spacer stack to correct glove compartment door alignment.
09-028-25
Not applicable to vehicles built for US market. Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. ● P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P1189-00 - Inlet Air Pressure Sensor Circuit Low. ● P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.
9100325 Rev 1
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
09-026-25
Not applicable to vehicles built for US market. Spark Plug Melting Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 -00 - Random/Multiple Cylinder - Misfire Detected. ● P0301 -00 - Cylinder 1 - Misfire Detected. ● P0302 -00 - Cylinder 2 - Misfire Detected. ● P0303 -00 - Cylinder 3 - Misfire Detected. ● P0304 -00 - Cylinder 4 - Misfire Detected. ● P1336 -00 - Combustion misfiring (impact on catalytic converter) : Cylinder undetermined. ● P1337 - Combustion misfiring (impact on catalytic converter) : Cylinder 1. ● P1338 - Combustion misfiring (impact on catalytic converter) : Cylinder 2. ● P1339 - Combustion misfiring (impact on catalytic converter) : Cylinder 3. ● P1340 - Combustion misfiring (impact on catalytic converter) : Cylinder 4. Customers may also experience one or more of the following: ● Engine makes a loud metallic knocking noise at idle. ● Difficulty starting. ● Rough and noisy idle This bulletin involves inspecting for DTCs, inspecting for engine leaks and/or damage, and replacing the spark plugs.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
09-023-25
Not applicable to vehicles built for US market. Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ● Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active) This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2508000067
Key Fobs Only Work When Depressing the Key Fob Into the Keyless Ignition Node (KIN)
S2509000008
Customer Indicates Reduced Power And Malfunction Indication Light (MIL) on. Possible DTC’s P2453, P2455, P2461.
08-239-25
NOTE: Not applicable to vehicles built for US Market. Rear View Camera Inoperable Customers may experience the following: ● Rearview camera is inoperable, or shows a blue screen. This bulletin involves replacing the rearview camera main harness.
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
08-208-25
NOTE: Not applicable to vehicles built for US Market. R1L Radio Over The Air Update From 62.00.23 To 62.00.29 Software Version Customers will not experience any symptoms. ● New software has been created to support a new radio model This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software for will be updated from 62.00.23 to 62.00.29.
23-025-25
NOTE: Only applicable to vehicles built for South America Market. Fuel Tank Hatch Stuck Closed Customers may experience the following: ● The fuel tank cap hatch does not open. This bulletin involves replacing the fuel tank hatch.
18-028-25
Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P006C-MAP - Turbocharger Inlet Air Pressure Correlation.
17-003-25
Rear Shock Absorber Noise Customers may experience the following: ● A metallic knocking noise in the rear suspension when driving on uneven surfaces. This bulletin involves replacing one or both of the rear shock absorbers.
14-009-25 REV. A
Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
23-017-25
Rear Door Belt Molding Loose Customers may experience the following: ● The weather stripping (belt molding) on the rear doors is loose or detaching This bulletin involves possibly replacing one or both of the rear door sill moldings (belt moldings).
07-001-25
Various Models - Auxiliary Water Pump Blocked - MIL Li Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2601-00 - Electric Coolant Pump Control Circuit Performance/Stuck Off. his bulletin involves replacing the auxiliary coolant pump and the pump inlet pipe
23-016-25
Rear Spoiler Loosening Customers may experience one or more of the following: ● Squeaking noise coming from the rear spoiler. ● Rear spoiler is loose. This bulletin involves installing a new spoiler
14-009-25
Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
09-005-25
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times.
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
103290
VALVE - FUEL VAPOR
S2108000015 REV.J
Uconnect Box Require Service Message
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
14-001-25
High pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite ● P0088 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite ● P0089 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho Customers may also comment on one or more of the following: ● The engine is running rough. ● Partial loss of engine power. This bulletin involves replacing the high pressure fuel pump.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-258-24
Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.
08-038-24 REV. A
VP2R 7''/ 8.4'' - Radio SW USB update to 23.04.17.01 The customer may describe one or more of the following: ● Sporadically Electronic Parking Brake (EPB) setting is lost. ● Sporadically Rearview Camera (RVC) image is kept active in forward driving. (Valid for all markets except North America). ● Sporadically Wireless disconnects and reconnects while TomTom® connected services are working (traffic info, weather) and a native navigation route is set while Wireless is streaming music. **This bulletin involves updating the software via USB to 23.04.17.01.**
09-021-24
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure
S2408000117
Turtle Icon Warning Lamp is Displayed on Cluster, No Electric Vehicle Operation or Reverse
S2423000042
Snap Noise From Manual Front Seat While Adjusting Or Moving Seat Track.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
08-177-24
Power Folding Mirror Inoperative The power folding mirrors may intermittently not fold, or unfold. This bulletin involves replacing the power folding mirror/window switch assembly.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-143-24
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 to 4.36 Customers will not experience any symptoms.
S1408000384 REV.E
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100338REV1
GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC.
0802824
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802624
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
2300524
Missing Underbody Protection Customers may experience the following: ? Missing left underbody panel This bulletin involves installation of the missing underbody panel.
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2008000154
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service Passive Entry
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0825523
Transfer Case Shift Motor Wire Harness Connector Not Secured
S2308000078
Key Cannot Be Removed from Ignition Lock Cylinder
0824523
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
1000123
Air Bag Warning Lamp Illumination Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? B0050-1D - Driver Front Buckle Switch - Out of Range (Active or Stored). ? B0050-13 - Driver Front Buckle Switch - Circuit open (Active or Stored). This bulletin involves replacing the inline seat connector.
9100264
PSU Oil Pump Assy
0900822
Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
0823023
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
0822923
Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.
0902023
Right Engine Insulator Noise Customers may experience the following: ? Metallic clicking noises when when moving the vehicle forward and reverse This bulletin involves inspecting and if needed replacing the right engine insulator.
2310423
Front Side Window Contour Seal Deformation One or both front door side window seals are deformed Fig. 1. This bulletin involves replacing the window seal and glass.
2310523
Windshield Wiper Rattle Noise Customers may experience the following: ? Rattle noise when the windshield wipers are active. This bulletin involves inspecting and, if necessary, replacing one or both the front wiper arms and wiper blades.
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
1809723
Powertrain Control Module (PCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? U0100-00 - Lost Communication with Engine Control Module (ECM). ? U1701-87 - Engine Control Module (ECM) - Missing message. Customer may also experience: ? Vehicle no start condition. This bulletin involves replacement of the PCM for a possible no start condition.
1900323
Steering Wheel Off-Center Customers may experience the steering wheel is off-center. This bulletin involves re-centering the steering wheel.
2400623
A/C Diagnostic LOP Change
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
0804223
Forward Facing Camera Module (FFCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C008E-00 - ECU Internal Performance.** ? B1006-49 HALF (Haptic Lane Feedback) - Internal Electronic Failure. Customer may also comment on one or more of the following: ? Assistant alert light on the Instrument Panel Cluster (IPC). ? Automatic headlight warning light on the IPC. ? ?Automatic head lamps not available? message on the IPC. ? ?Forward Collision Alert (FCW) not available? message on the IPC. 3? ?Lane assist not available?message on the IPC. This bulletin involves replacing the FFCM if required.
0804323
Power Folding Mirror Inoperative The customer may describe the power folding mirrors may intermittently not power fold or unfold. This bulletin involves replacing the power folding mirror/window switch assembly on the door.
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2308000091
Key Programming, Lost Keys, Tool Response 0x22 Negative Response
0818123
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
0900623
Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
S2309000005
Squeak, squeal or chirp noise (belt noise) can be heard from engine compartment.
9100160
Power wndow switch passenger
0700723
Water Quality When Mixed With Engine Coolant
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
0805423
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? B1053-64 RFHM (KIN Communication) - Signal Plausibility Failure ? B1A7D-2F- Start Button-Signal Erratic Customers may also experience: ? Vehicle can not be switched off using the keyless button. This bulletin involves updating the RFHM module with the latest available software.
S2323000021
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
2400423
A musty odor or bad smell when operating the A/C system.
9100142
Mirror
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Newsletter
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
0806423
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
S2308000020
ACC/FCW Limited Functionality Clean Windshield Message Displayed In The IPC. FCW Warning Light ON, DTC C14A5-68, C14A5-97
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
2301723
Lack of assembly of door trims The customer may describe the door moldings are missing. This bulletin involves installing missing door molding.
08-024-23
Radio Enhancements The customer may describe the following: Auto folding mirror inoperative, after ignition cycled. This bulletin involves inspecting the software level and updating the software to: B1 - 47.00.15 M1 - 45.06.06 H1 - 47.00.16
08-022-23
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
19-001-23
Outer Tie Rod Ball And Socket Noise This bulletin involves removing, greasing and reinstalling both tie rod outer ball joints. The customer may describe the following: Outer tie rod ball and socket noise. Noise noticed during steering wheel rotation after vehicle mileage between 1,000 km (621 miles) and 3,000 km (1,864 miles) and when the tie rodsachieve a temperature greater than 60 °C (140 °F).
S2008000154 Rev.
B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service Passive Entry
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
9100103
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
SENSOR Intrusion Module
9100105
Seal, Sunroof
9100008
Telematic box module 2
9100096
Base Headlamp Bright, Base Headlamp Black
87147
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
S228A000022
Connected Service Requires Service Message
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
0814222
Global Telematics Box Module (TBM2) Flash Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Estimated National launch date for 1st FOTA update is expected on 07/22/2022. 2nd FOTA 1-2 weeks after 1st FOTA completes: 1st step from 3.8i to 3.8j2+ and 2nd step 3.8j2+ to 4.30. No dealership visit required, send 2 step TBM updates over the air. Customers may experience one or more of the following: Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig. 1. Error Message Remote operation is not working. If the vehicle?s ignition is off state more than 7 days and less than 21 days, Remote ops do not work. Vehicle info is not working (or vehicle info is not giving correct information). Vehicle finder is not working.
S2218000014
EV Mode Unavailable, Cluster Message Displayed ?Vehicle In Fuel And Oil Refresh Mode?
S228A000004RevB
Panasonic VP4R Wi-Fi New Enrollment Pause
0813222
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the amplifier with the latest available software. Customers may experience: Amplifier inoperative intermittently or distorted sound; no audio message.
S228A000004RevA
Panasonic VP4R Wi-Fi New Enrollment Pause
83674
CONTROL - HVAC CONTROL
S228A000004
Panasonic VP4R Wi-Fi New Enrollment Pause
02-006-22
Noise in Front Over Bumps This bulletin involves replacing the right front strut due to a broken sway barmount. The customer may describe the following: Clunk in front suspension when driving.
9004531
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar
82975
LATCH - FRONT DOOR
83020
DAMPER - STEERING
83052
RECEIVER - HUB
82973
LAMP - TAIL
82837
DAMPER - STEERING
S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
08-177-21
BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.
S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S2008000077
VP2R Radio Clock Not Keeping Time
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.