Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
08-327-26
Not applicable to vehicles built for US market. Carrier Motor Malfunction **Customers may experience the following: SYMPTOM: ● Grinding noise during driver window down/up operation.** **This bulletin involves replacing the driver side window motor / carrier assembly.**
09-022-26
Not applicable to vehicles built for US market. Right Engine Insulator Noise **Customers may comment on the following:** SYMPTOM: ● Metallic clicking noises when when moving the vehicle forward and reverse. **This bulletin involves replacing the right engine insulator.**
19-004-26
Not applicable to vehicles built for US market. Tingling/Vibration When Turning The Steering Wheel Customers may experience the following: SYMPTOM: ● Tingling sensation or vibration felt when holding the steering in a turned (off center) position.
09-018-26
Not applicable to vehicles built for US market. Cylinder Head Screw Not Specific Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P1212 - Engine Oil Temperature High - RPM Limited. Customers may also experience the following: ● Engine overheating. This bulletin involves replacing the cylinder head to block bolts and head gasket.
23-032-26
Not applicable to vehicles built for US market. Missing Cargo Boxes Customers may comment on the following: SYMPTOM: ● Excessive noise from the rear of the vehicle. This bulletin involves installing cargo boxes to the vehicle.
23-033-26
Not applicable to vehicles built for US market. Headliner Delamination Customers may experience the following: SYMPTOM: ● The headliner is delaminating (bubbling) Fig. 1. This bulletin involves replacing the headliner.
14-002-26 REV. A
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power.
14-008-26
Not applicable to vehicles built for US market. High Pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite. ● P0088-00 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite. ● P0089-00 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho. Customers may also comment on one or more of the following: ● Unstable idle. ● The engine is running rough. ● Partial loss of engine power. This bulletin involves diagnosing and possibly replacing the high-pressure fuel pump and the high-pressure tube.
21-042-26 REV. A
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
9100852
When long block is received, inspection needs to be performed per SOL S2609000010 before the repair begins. If the block machining is not complete according to information in SOL, a new long block will need to be ordered.
S2609000010
Mis-Machined Engine Block
09-011-26
Not applicable to vehicles built for US market. ENGINE – 1.5 GSE T4 MHEV - Malfunction Indication Light (MIL) P0016 Customers must experience a MIL illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0016 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 1. Check the trouble codes in the Engine Control Unit (ECU). Apply this document if the trouble code as mentioned is set (P0016). Fix Engine Timing and replace the cam-to-cam guide rail (“snubber”)
21-042-26
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.
21-040-26
Not applicable to vehicles built for US market. Clutch Actuator Cylinder Motor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2787-00 Clutch 1 Temperature Too High. ● P28C7-00 Clutch A Motor Phase U-V-W Performance. ● P27F3-00 Clutch 2 Temperature Too High. ● P28D5-00 Clutch B Motor Phase U-V-W Circuit Performance. Customers may experience the following: ● Transmission warning light on or odd gears unavailable or even gears unavailable or reverse gear unavailable In case of a reported and ascertained fault, check and replace the worn/damaged components, if necessary, according to the Operating Cycle below.
08-204-26
Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
14-009-25 REV. D
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
14-009-25 REV. C
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
23-045-25
Not applicable to vehicles built for US market. Rear Doors Misaligned Customers may comment on the following: ● Rear doors misaligned with the fixed windows. This bulletin involves adjusting the rear door strikers.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
14-009-25 REV. B
Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire. ● P0302-00 - Cylinder 2 Misfire. ● P0303-00 - Cylinder 3 Misfire. ● P0304-00 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
23-041-25
Not applicable to vehicles built for US market. Glove Box Door Difficult To Close Customers may experience the following: ● The glove compartment door is difficult to close. This bulletin involves installing a washer spacer stack to correct glove compartment door alignment.
09-028-25
Not applicable to vehicles built for US market. Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. ● P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P1189-00 - Inlet Air Pressure Sensor Circuit Low. ● P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.
21-040-25
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
9100325 Rev 1
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
09-026-25
Not applicable to vehicles built for US market. Spark Plug Melting Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 -00 - Random/Multiple Cylinder - Misfire Detected. ● P0301 -00 - Cylinder 1 - Misfire Detected. ● P0302 -00 - Cylinder 2 - Misfire Detected. ● P0303 -00 - Cylinder 3 - Misfire Detected. ● P0304 -00 - Cylinder 4 - Misfire Detected. ● P1336 -00 - Combustion misfiring (impact on catalytic converter) : Cylinder undetermined. ● P1337 - Combustion misfiring (impact on catalytic converter) : Cylinder 1. ● P1338 - Combustion misfiring (impact on catalytic converter) : Cylinder 2. ● P1339 - Combustion misfiring (impact on catalytic converter) : Cylinder 3. ● P1340 - Combustion misfiring (impact on catalytic converter) : Cylinder 4. Customers may also experience one or more of the following: ● Engine makes a loud metallic knocking noise at idle. ● Difficulty starting. ● Rough and noisy idle This bulletin involves inspecting for DTCs, inspecting for engine leaks and/or damage, and replacing the spark plugs.
S2308000041 REV.B
Replacement Key Fobs Will Not Program On Vehicles Equipped With An iBCM
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
09-023-25
Not applicable to vehicles built for US market. Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ● Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active) This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2508000067
Key Fobs Only Work When Depressing the Key Fob Into the Keyless Ignition Node (KIN)
S2509000008
Customer Indicates Reduced Power And Malfunction Indication Light (MIL) on. Possible DTC’s P2453, P2455, P2461.
08-239-25
NOTE: Not applicable to vehicles built for US Market. Rear View Camera Inoperable Customers may experience the following: ● Rearview camera is inoperable, or shows a blue screen. This bulletin involves replacing the rearview camera main harness.
9100624
Verify Reman part number availability. Order the "R" part number for all orders:
08-208-25
NOTE: Not applicable to vehicles built for US Market. R1L Radio Over The Air Update From 62.00.23 To 62.00.29 Software Version Customers will not experience any symptoms. ● New software has been created to support a new radio model This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software for will be updated from 62.00.23 to 62.00.29.
23-025-25
NOTE: Only applicable to vehicles built for South America Market. Fuel Tank Hatch Stuck Closed Customers may experience the following: ● The fuel tank cap hatch does not open. This bulletin involves replacing the fuel tank hatch.
18-028-25
Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P006C-MAP - Turbocharger Inlet Air Pressure Correlation.
17-003-25
Rear Shock Absorber Noise Customers may experience the following: ● A metallic knocking noise in the rear suspension when driving on uneven surfaces. This bulletin involves replacing one or both of the rear shock absorbers.
14-009-25 REV. A
Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
23-017-25
Rear Door Belt Molding Loose Customers may experience the following: ● The weather stripping (belt molding) on the rear doors is loose or detaching This bulletin involves possibly replacing one or both of the rear door sill moldings (belt moldings).
07-001-25
Various Models - Auxiliary Water Pump Blocked - MIL Li Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2601-00 - Electric Coolant Pump Control Circuit Performance/Stuck Off. his bulletin involves replacing the auxiliary coolant pump and the pump inlet pipe
08-110-25
Guidelines For Correct Coordinated Reflash Management here are no Customer Symptoms for this Information Only TSB
23-016-25
Rear Spoiler Loosening Customers may experience one or more of the following: ● Squeaking noise coming from the rear spoiler. ● Rear spoiler is loose. This bulletin involves installing a new spoiler
14-009-25
Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ● P0300-00 - Multiple Cylinder Misfire. ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: ● Unstable idle. ● Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.
09-005-25
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times.
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
103290
VALVE - FUEL VAPOR
S2108000015 REV.J
Uconnect Box Require Service Message
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
14-001-25
High pressure Fuel Pump Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Abaixo Do Limite ● P0088 - Sensor De Pressão Da Linha De Combustível - Banco 1 - Pressão Acima Do Limite ● P0089 - Sensor De Pressão Da Linha De Combustível 1 - Desempenho Customers may also comment on one or more of the following: ● The engine is running rough. ● Partial loss of engine power. This bulletin involves replacing the high pressure fuel pump.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-258-24
Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.
08-251-24 REV. A
Noise From Steering Wheel While Turning Customers may comment on the following: ● Noise when turning the steering wheel. This bulletin involves inspecting the steering wheel operation for a noise while turning and, if noisy, repositioning the steering wheel wire harness.
08-251-24
Noise From Steering Wheel While Turning Customers may comment on the following: ● Noise when turning the steering wheel. This bulletin involves inspecting the steering wheel operation for a noise while turning and, if noisy, repositioning the steering wheel wire harness.
08-038-24 REV. A
VP2R 7''/ 8.4'' - Radio SW USB update to 23.04.17.01 The customer may describe one or more of the following: ● Sporadically Electronic Parking Brake (EPB) setting is lost. ● Sporadically Rearview Camera (RVC) image is kept active in forward driving. (Valid for all markets except North America). ● Sporadically Wireless disconnects and reconnects while TomTom® connected services are working (traffic info, weather) and a native navigation route is set while Wireless is streaming music. **This bulletin involves updating the software via USB to 23.04.17.01.**
09-021-24
Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: ● Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure
S2423000042
Snap Noise From Manual Front Seat While Adjusting Or Moving Seat Track.
S2308000160 REV.B
Passive Entry And Start/Stop Button Are Inoperative After iBCM And/Or Fob Replacement
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
23-049-24 REV. A
Bubbles On Rear Door Panel Customers may experience the following: ● Appearance of bubbles on the rear door panel located in the armrest Fig. 1. This bulletin involves replacing the left rear door panel.
100209
Warranty Newsletter Volume 10 Issue 8_ID
100203
WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8
08-183-24
Third Stop Lamp Water Ingress Customers may comment on the following: ● Center High Mounted Stop Lamp (CHMSL) holding water. This bulletin involves testing and possibly replacing the CHMSL if water is present inside.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
08-176-24
Plant Mode Activated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C170C-00 - PBC (Event PBC Factory Mode). ● C1436-86 - Electric Parking Brake System Fail. ● C10D0 - Electronic Park Brake System Failure. Customers may experience one or more of the following: ● Vehicle does not accelerate properly. ● Anti-Lock Brakes System (ABS) warning light on. This bulletin involves replacing the ABS Module.
08-165-24 REV. A
Flash: Hybrid Control Module (HCP), Auxiliary Hybrid Control Module/Power Inverter Module (PIM) Flash Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0C74 - Motor Electronics Coolant Pump "B" Control Performance. This bulletin involves reprogramming the HCP and AHCP (also known as the PIM) with the latest available software.
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
08-165-24
Flash: Hybrid Control Module (HCP), Auxiliary Hybrid Control Module/Power Inverter Module (PIM) Flash Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0C74 - Motor Electronics Coolant Pump "B" Control Performance. This bulletin involves reprogramming the Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
08-160-24
Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance.
08-149-24
12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application.
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-129-24 REV A
Nenhum Mapa Disponível Message on the Multimedia Screen Customers may comment on the following: ● "Nenhum mapa disponível" message displayed on the multimedia screen.
08-143-24
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 to 4.36 Customers will not experience any symptoms.
S1408000384 REV.E
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
24-002-24
Air Conditioning Not Blowing Cold or is Inoperative The customer or technician may describe or find one or more of the following: ● A/C system provides insufficient cabin cooling. ● Low A/C system pressure. ● Lack or loss of refrigerant in the A/C system. This bulletin involves performing an inspection and possibly replacing A/C lines.
0802824
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802624
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
2100824
Flash: Transmission Control Module (TCM) Updates No symptom for the customer. Product upgrade for TCM internal software improvements. This bulletin provides information regarding the latest software for the TCM and performing the TCM reprogramming
2300524
Missing Underbody Protection Customers may experience the following: ? Missing left underbody panel This bulletin involves installation of the missing underbody panel.
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0825523
Transfer Case Shift Motor Wire Harness Connector Not Secured
S2308000078
Key Cannot Be Removed from Ignition Lock Cylinder
0824523
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
2401323
Air Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? A/C will not function. ? A/C is not blowing cold. This bulletin involves performing an inspection on and possibly replacing the evaporator.
9100264
PSU Oil Pump Assy
1810623
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? P0087 - Fuel Rail Pressure Too Low - Bank 1. ? P0088 - Fuel Rail Pressure Too High - Bank 1. This bulletin involves reprogramming the PCM with the latest available software.
0900822
Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
0500623
Incorrect Brake Pipe Customers may experience: ? Degradation of brake performance. Inspect and, if necessary, replace the left front rigid brake pipe.
2310623
Model Badge Name On Door Detachment Customer may experience one or more of the following: ? Nameplate badge on front doors (left and right) not properly affixed. ? Possible detachment. This bulletin involves inspecting the nameplate badges (left and right) for proper adherence and replacing the badge(s), if necessary.
0823023
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
0822923
Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.
0902023
Right Engine Insulator Noise Customers may experience the following: ? Metallic clicking noises when when moving the vehicle forward and reverse This bulletin involves inspecting and if needed replacing the right engine insulator.
2310423
Front Side Window Contour Seal Deformation One or both front door side window seals are deformed Fig. 1. This bulletin involves replacing the window seal and glass.
2310523
Windshield Wiper Rattle Noise Customers may experience the following: ? Rattle noise when the windshield wipers are active. This bulletin involves inspecting and, if necessary, replacing one or both the front wiper arms and wiper blades.
0822423
Carrier Motor Malfunction Customers may experience a grinding noise during driver window down/up operation. This bulletin involves inspecting and possibly replacing the driver side window motor / carrier assembly.
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2208000011
Wireless Qi Charger Not Charging
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
0901423
Cylinder Head Screw Not Specific Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P1212 - Engine Oil Temperature High - RPM Limited. Customers may also experience the following: ? Engine overheating. This bulletin involves inspecting and if necessary replacing the cylinder head-to-block fasteners.
1900323
Steering Wheel Off-Center Customers may experience the steering wheel is off-center. This bulletin involves re-centering the steering wheel.
2400623
A/C Diagnostic LOP Change
S2108000093
Apple CarPlay Does Not Work Or Not Connecting
0804223
Forward Facing Camera Module (FFCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C008E-00 - ECU Internal Performance.** ? B1006-49 HALF (Haptic Lane Feedback) - Internal Electronic Failure. Customer may also comment on one or more of the following: ? Assistant alert light on the Instrument Panel Cluster (IPC). ? Automatic headlight warning light on the IPC. ? ?Automatic head lamps not available? message on the IPC. ? ?Forward Collision Alert (FCW) not available? message on the IPC. 3? ?Lane assist not available?message on the IPC. This bulletin involves replacing the FFCM if required.
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2308000091
Key Programming, Lost Keys, Tool Response 0x22 Negative Response
0818123
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
0900623
Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).
S2309000005
Squeak, squeal or chirp noise (belt noise) can be heard from engine compartment.
2307723
Tail Lamp Assemblies Contacting Liftgate Tail lamp assemblies contacting liftgate creating a creaking noise. This bulletin involves inspecting tail lamp assemblies for a creaking noise and possibly adding felt insulation to the tail lamp assemblies.
2307823
Cargobox Missing Excessive noise in the rear of the vehicle. This bulletin involves adding the cargobox to the vehicle.
9100160
Power wndow switch passenger
2306623
Headliner Delamination The headliner as delaminating (is bubbling) (Fig. 1) . This bulletin involves inspecting and possibly replacing the headliner.
S2308000068
Front Inverter Outlet and Rear Center Console Power
0700723
Water Quality When Mixed With Engine Coolant
9100153A
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
S238A000024
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
S2323000021
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
0812023
Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination. Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.
9100142
Mirror
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S2308000041
Replacement Key Fobs Will Not Program On Vehicles Equipped With An iBCM
S2308000047
New Vehicles Come Off The Transport Unresponsive, Unable To Wake Up
Newsletter
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
S2308000020
ACC/FCW Limited Functionality Clean Windshield Message Displayed In The IPC. FCW Warning Light ON, DTC C14A5-68, C14A5-97
S228A000028
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
87147
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.