Vehicle report

2026 JEEP WAGONEER S

Service bulletins

96 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

08-332-26 REV. A

Service Bulletin/Repair Instructions

Hybrid Cooling Pump Emergency Mode Condition Customers may comment on one or more of the following: SYMPTOM: ● 12V battery is draining. NOTE: The auxiliary heat and battery coolant pumps can enter emergency mode and drain the 12V battery. ● A pump running at full speed noise may be heard from the engine compartment after the vehicle is turned off. This bulletin involves replacing the Auxiliary Heat Pump (AHP).

08-332-26

Service Bulletin/Repair Instructions

Hybrid Cooling Pump Emergency Mode Condition Customers may comment on one or more of the following: SYMPTOM: ● 12V battery is draining. NOTE: The auxiliary heat and battery coolant pumps can enter emergency mode and drain the 12V battery. ● A pump running at full speed noise may be heard from the engine compartment after the vehicle is turned off. This bulletin involves replacing the Auxiliary Heat Pump (AHP).

OTHERDOC_179

Other

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Power management app- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio

S2623000052 REV. A

Service Bulletin/Repair Instructions

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

9100886

Service Bulletin/Repair Instructions

Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***

114080

Service Bulletin/Repair Instructions

HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE

9100880

Service Bulletin/Repair Instructions

Cluster Assembly When the technician connects to the vehicle via Witech, they observe Stored and/or Pending DTC in the IPC for KM49, LB, KM74 Programs. The instrument cluster should not be replaced based solely on the presence of stored or pending DTCs in the IPC. Replacement should only be considered if the stored or pending DTC becomes active during the troubleshooting and diagnostic process.

9100877

Service Bulletin/Repair Instructions

Trailer Tow Wiring Harness If after installing Trailer Tow Kit the DTCM will not PROXI / B2204-00 ECU CONFIGURATION MISMATCH sets active in the BCM / ODOMETER begins to blink, please open a STAR Case and await instruction.

9100870

Service Bulletin/Repair Instructions

DIFFERENTIAL Rear Axle If replacing the Rear axle and going from AA to AC level, the bolt hole on the top of the axle will not have threads cut into it. Bolt: 06513614AA and Nut: 06512603AA will need to be ordered as well to be able to install the new axle.

9100870 Rev 1

Service Bulletin/Repair Instructions

DIFFERENTIAL Rear Axle If replacing the Rear axle and going from AA to AC level, the bolt hole on the top of the axle will not have threads cut into it. Bolt: 06513614AA and Nut: 06512603AA will need to be ordered as well to be able to install the new axle.

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

9100848

Service Bulletin/Repair Instructions

If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the concern constant or Intermittent? 3.If intermittent, how often does it occur? Daily, Weekly, Randomly 4.Does the seat move on its own without pressing any switch? Yes / No 5.Does the issue occur only while driving, only at key-on, or while the vehicle is parked? 6.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? 7.Does pressing the switch multiple times temporarily restore operation? 8.Have any other seat functions or electrical features been affected at the same time? 9.Has the seat adjuster switch or seat assembly been previously repaired or replaced? Before replacing the seat adjuster switch, verify power, ground, connector engagement, wiring integrity, and inspect for blown fuses or damaged harnesses. If no external issues are found and the concern is verified, an intermittent internal switch failure should be considered.

112637

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

9100833

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

S2523000019 REV.A

Service Bulletin/Repair Instructions

If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch.

S2608000026

Service Bulletin/Repair Instructions

Power Liftgate Will Not Power to a Fully Open Position, Adjustable Power Liftgate Height

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

111752

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

S2623000035 REV.A

Service Bulletin/Repair Instructions

Door Will Not Close. E-Latch Inoperative.

S2623000035

Service Bulletin/Repair Instructions

Door Will Not Close. E-Latch Inoperative.

9100786 Rev 1

Service Bulletin/Repair Instructions

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

08-208-26

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

08-203-26

Service Bulletin/Repair Instructions

Radio Unable To Connect To Wireless Carplay Customers may experience the following: ● User Unable to connect to Wireless CarPlay, Icon in the Device Manager page will not appear

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

08-193-26

Service Bulletin/Repair Instructions

Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update From R5R1 To R5T Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2 Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. ● B22A9-96 - ECU Internal Performance - Component Internal Failure. Customers may also experience the following: ● "Uconnect Box Requires Service" Message on the display screen. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5R1 to R5T software level.

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2608000022

Service Bulletin/Repair Instructions

Red Turtle Mode Warning Light Illuminated In The Cluster When Gear Selector Is Shifted Into Drive Or Reverse. Speed Limited To 10 MPH

S2623000028

Service Bulletin/Repair Instructions

Manual Liftgate / Hatch Ajar Message On Instrument Cluster.

08-164-26

Service Bulletin/Repair Instructions

Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SYMPTOM: ● B2225-29 - Steering Column Module Internal - Signal Invalid. (Stored Status) ● U0002-00 - CAN C Bus Off Performance. (Stored Status) NOTE: There will not be a Malfunction Indicator Lamp (MIL) set for these DTCs.

111398

Service Bulletin/Repair Instructions

MODULE – LIFTGATE

08-143-26

Service Bulletin/Repair Instructions

Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

111121

Service Bulletin/Repair Instructions

SWITCH - POWER WINDOW

111124

Service Bulletin/Repair Instructions

SWITCH - POWER WINDOW

S2408000016 REV.E

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

111138

Service Bulletin/Repair Instructions

MODULE - STEERING WHEEL

9100786

Service Bulletin/Repair Instructions

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

08-134-26

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000005

Service Bulletin/Repair Instructions

Power Liftgate Module Sets Diagnostic Trouble Code B1963-00 Power Liftgate Performance

S2608000013

Service Bulletin/Repair Instructions

No Crank, No Start

110780

Service Bulletin/Repair Instructions

HANDLE - RELEASE

S2603000002

Service Bulletin/Repair Instructions

Grease is purging from the differential seal.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

23-005-26

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2408000016 REV.D

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

110608

Service Bulletin/Repair Instructions

SPEAKER - NONE

9100774

Service Bulletin/Repair Instructions

Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026.

S2509000011 REV.A

Service Bulletin/Repair Instructions

Engine Oil is Red in Color

S2608000006

Service Bulletin/Repair Instructions

Limp Home Mode, Red Wrench Lamp Illuminated. DTCs P0C01-00 - Drive Motor A Current High And/Or P0C04-00 - Drive Motor B Current High

03D Campaign

Other

Fleet Campaign Parts Ordering Process (03D)

110543

Service Bulletin/Repair Instructions

MODULE – LIFTGATE

110463

Service Bulletin/Repair Instructions

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S2423000027 REV.D

Service Bulletin/Repair Instructions

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

9100591 Rev 1

Service Bulletin/Repair Instructions

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

S268A000005

Service Bulletin/Repair Instructions

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

03D Recall - 2.10

Other

From: FCA REDCACTED CONTENT Sent: Wednesday, February 11, 2026 1:03 PM To FCA REDCACTED CONTENT Subject: FW: PLEASE READ- IMPORTANT- 03D Recall - Launching Today - 2.10 FCA REDCACTED CONTENT List of people and emails that received the recall list: FCA REDCACTED CONTENT Thank you, FCA REDCACTED CONTENT From: FCA REDCACTED CONTENT Sent: Tuesday, February 10, 2026 11:52 AM To: FCA REDCACTED CONTENT Subject: PLEASE READ- IMPORTANT- 03D Recall - Launching Today - 2.10 Please see the attached sheet for those units you have impacted in stock. As soon as more information becomes available I will get that out to you ASAP. 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. •(DT) Ram 1500 Pickup •(DJ) Ram 2500 Pickup •(D2) Ram 3500 Pickup •(DD) Ram 3500 Cab Chassis •(DP) Ram 4500/5500 Cab Chassis •2024 through 2026 model year (KM) Jeep Wagoneer S •2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now – HQ is aware •VINs show properly on Service, VIN Inquiry, Configurator Any communications regarding Recalls that are sent to multiple Dealer recipients are required to be uploaded to the NHTSA portal. This includes Vin Lists of Unsold and completion % updates. Thank you, FCA REDCACTED CONTENT

HOT! 03D Recall

Other

From: FCA REDACTED CONTENT Sent: Tuesday, February 10, 2026 11:29 AM Subject: HOT! 03D Recall - Launching Today - 2.10 Cleveland West / East Ohio! For your information, VINs live for the below recall went live today with remedy available. Please reach out with any questions! 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. •(DT) Ram 1500 Pickup •(DJ) Ram 2500 Pickup •(D2) Ram 3500 Pickup •(DD) Ram 3500 Cab Chassis •(DP) Ram 4500/5500 Cab Chassis •2024 through 2026 model year (KM) Jeep Wagoneer S •2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now – HQ is aware •VINs show properly on Service, VIN Inquiry, Configurator FCA REDACTED CONTENT

PLEASE READ 03D Recall

Other

Please see thr attached sheet for those units you have impacted in stock. You can filter down on the excel file by your dealer name or dealer code. There are two tabs at the bottom of the sheet- showing the VIN detail and overall snapshot for Cinci. As soon as more information becomes available I will get that out to to ASAP. 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. •(DT) Ram 1500 Pickup •(DJ) Ram 2500 Pickup •(D2) Ram 3500 Pickup •(DD) Ram 3500 Cab Chassis •(DP) Ram 4500/5500 Cab Chassis •2024 through 2026 model year (KM) Jeep Wagoneer S •2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now – HQ is aware •VINs show properly on Service, VIN Inquiry, Configurator Any communications regarding Recalls that are sent to multiple Dealer recipients are required to be uploaded to the NHTSA portal. This includes Vin Lists of Unsold and completion % updates.

110081

Service Bulletin/Repair Instructions

MODULE - TRAILER BRAKE & TOWING CONTROL

110082

Service Bulletin/Repair Instructions

MODULE - TRAILER BRAKE & TOWING CONTROL

S2308000120 REV.F

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

109288

Service Bulletin/Repair Instructions

MOTOR - ELECTRIC

S2609000002

Service Bulletin/Repair Instructions

Engine Oil Leak

S2308000120 REV.E

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109416

Service Bulletin/Repair Instructions

MODULE - STEERING WHEEL

9100748

Service Bulletin/Repair Instructions

Before replacing front strut assembly components for a noise issue, please inspect the front upper strut mount bushings (LT/RT) by removing the plastic push pins and inspecting the mount BUSHING under the plastic cowl plenum (screen). 1.) If bushing looks worn, replace OR 2.) Replace the front upper strut mount first to see if replacing just the mount(s) resolves the issue.

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

S2508000107

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

08-395-25

Service Bulletin/Repair Instructions

Depleted Battery Caused By Auxiliary Coolant Pumps Customers may comment on one or more of the following: ● Vehicle does not start due to a depleted battery. ● Customers may describe that a pump type noise is heard from the vehicle after ignition is set to OFF This bulletin involves replacing the auxiliary coolant pump assembly.Depleted Battery Caused By Auxiliary Coolant Pumps Customers may comment on one or more of the following: ● Vehicle does not start due to a depleted battery. ● Customers may describe that a pump type noise is heard from the vehicle after ignition is set to OFF This bulletin involves replacing the auxiliary coolant pump assembly.

108937

Service Bulletin/Repair Instructions

COVER - ADAPTIVE CRUISE CONTROL

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

S2524000014

Service Bulletin/Repair Instructions

Heated Seats And Heated Steering Wheel Inoperative

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

S2523000086

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B1810-00 And Or B25C7- 00 Setting In PCM.

08-354-25

Service Bulletin/Repair Instructions

Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

S2508000091

Service Bulletin/Repair Instructions

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

S2523000082

Service Bulletin/Repair Instructions

SOS Button Not Working, Unavailable Message, Call Unavailable. Diagnostic Trouble Code (DTC) B1552-2A and or U114F-00 Setting.

S2523000081

Service Bulletin/Repair Instructions

Front Fascia Poor Fitment Popping Out From Headlamp Area.

S2523000080

Service Bulletin/Repair Instructions

Front Side Marker Lamp Diagnostic Trouble Code (DTC) Information.

107210

Service Bulletin/Repair Instructions

RADAR - LONG RANGE & MID RANG

OTHERDOC_150

Over The Air

Global Telematics Box Module Over The Air Update from R5M1 & R5R1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. -Fuel level missing in the Phone app ( IOS and Android). - Incorrect "Low level fuel" popup message displayed in vehicle info tab when vehicle range is 100miles or more.

105649

Service Bulletin/Repair Instructions

MODULE - AIR BAG CONTROL & MODULE - OCCUPANT RESTRAINT

106188

Service Bulletin/Repair Instructions

MODULE - EV CONTROL UNIT

08-203-25

Service Bulletin/Repair Instructions

Charging The 12 Volt Battery When Voltage is Below 6 Volts Customers or technicians may experience one or more of the following: ● Low 12 volt battery voltage. ● Unable to start the vehicle. ● High Voltage contactors not closing. ● Battery tell-tale light on. ● Charging system inoperable. ● Depleted 12 volt battery.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.