Vehicle report

2022 JEEP WAGONEER

Compare every JEEP WAGONEER yearNHTSA and EPA records

Service bulletins

508 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S2623000001 REV.A

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

9100861 Rev 4

Service Bulletin/Repair Instructions

PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.

114072

Service Bulletin/Repair Instructions

MOTOR - WINDOW REGULATOR

114073

Service Bulletin/Repair Instructions

MOTOR - WINDOW REGULATOR

S2508000029 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

S2523000053 REV.C

Service Bulletin/Repair Instructions

Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.

9100861 Rev 3

Service Bulletin/Repair Instructions

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.

18-068-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **U0405-00 - Invalid Data Received From Cruise Control Module. ● U0104-00 - Lost Communication With Cruise Control Module. NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared.** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ● P06DD-00 - Engine Oil Pressure Control Circuit Stuck Off. ● P0604-00 - Internal Control Module Random Access Memory Ram Error. ● P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

9100861 Rev 1

Service Bulletin/Repair Instructions

S2523000053 REV.B

Service Bulletin/Repair Instructions

Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.

9100861

Service Bulletin/Repair Instructions

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Ensure the PCM is up-to-date with the latest available flash. 6) Inspect battery terminals for damage to rule out a battery drainage issue.

113276

Service Bulletin/Repair Instructions

CORE – HEATER

113277

Service Bulletin/Repair Instructions

CORE – HEATER

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

113123

Service Bulletin/Repair Instructions

SPRING KIT - DISC BRAKE PAD

S2508000025 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

112979

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

112980

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

9100833

Service Bulletin/Repair Instructions

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

9100832

Service Bulletin/Repair Instructions

Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F - Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.

9100838

Service Bulletin/Repair Instructions

Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to the updated Service Library diagnostic procedure for P1CEA-00-BOOST SIDE EVAP PURGE SYSTEM PERFORMANCE (MODULE, Powertrain Control (PCM), 3.0L GMET6) and SOL S2518000008.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

08-221-26 REV. A

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.

OTHERDOC_163

Other

Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following:- Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu disp

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

08-221-26

Service Bulletin/Repair Instructions

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.

08-217-26

Service Bulletin/Repair Instructions

Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.

112180

Service Bulletin/Repair Instructions

BEZEL - OVERHEAD CONSOLE

9100532 REV1

Service Bulletin/Repair Instructions

Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

111830

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111831

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111833

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111834

Service Bulletin/Repair Instructions

SENSOR – KNOCK

S248A000015 REV.A

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

08-208-26

Service Bulletin/Repair Instructions

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

9100808

Service Bulletin/Repair Instructions

Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim. Please refer to the thermostat's MEDIA image.

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-075-26 REV. A

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

S2623000024

Service Bulletin/Repair Instructions

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

111396

Service Bulletin/Repair Instructions

COOLER - AUXILIARY LOW TEMPERATURE

23-010-26

Service Bulletin/Repair Instructions

Intermittent Poor HVAC Performance Customers may comment on the following: SYMPTOM: ● Intermittently the HVAC blows or feels like the output has been reduced resulting in poor performance in cold temperatures. NOTE: This issue only happens in temperatures that fluctuate between freezing and slightly above. The thawing and refreezing process produces a build up of ice on the cowl baffles. This bulletin involves removing both right and left side rubber flaps from the cowl baffles.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

9100791

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

9100789

Service Bulletin/Repair Instructions

Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"

9100790

Service Bulletin/Repair Instructions

18-040-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1 (In Active or Stored status). ● P0071-00 - Ambient Air Temperature Sensor Performance (In Active or Stored status). ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low (In Active or Stored status). ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High (In Active or Stored status). ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or (In Active or Stored status). ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1 (In Active or Stored status). ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off (In Active or Stored status). ● P05BD-00 - Stop-Start Mode Switch Range/Performance (In Active or Stored status). ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance (In Active or Stored status). ● P062B-00 - Internal Control Module Fuel Injector Control Performance (In Active or Stored status). ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance (In Active or Stored status). ● P0604-00 - Internal Control Module Random Access Memory RAM Error (In Active or Stored status). ● P060C-00 - Internal Control Module Main Processor Performance (In Active or Stored status). ● U0104-00 - Lost Communication With Cruise Control Module **(In Active or Stored status)**. **Customers may also comment on the following:** ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** This bulletin involves reprogramming the PCM with the latest available software.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

9100203 Rev 3

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract.

S2219000004 REV.A

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.

9100779

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only or if Z part is not in stock.

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

23-006-26

Service Bulletin/Repair Instructions

Power Running Board Trim Paint Peeling Customers may comment on the following: SYMPTOM: ● The running board black trim paint is peeling Fig. 1 and Fig. 2. This bulletin involves painting and replacing one or both power running boards as required.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100777

Service Bulletin/Repair Instructions

Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to SOL S2518000008.

2323000066 REV.A

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110463

Service Bulletin/Repair Instructions

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

08-075-26

Service Bulletin/Repair Instructions

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S258A000002 REV.C

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian. Rearview Camera (RVC) Functions Normally

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S268A000005

Service Bulletin/Repair Instructions

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

110207

Service Bulletin/Repair Instructions

GLASS - QUARTER WINDOW

9100757 Rev 1

Service Bulletin/Repair Instructions

If replacing the oil pump on 22-24MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 / Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

9100565Rev3

Service Bulletin/Repair Instructions

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

9100753 Rev 1

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

S2523000089 REV.A

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

9100757

Service Bulletin/Repair Instructions

If replacing the oil pump on 22-23MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 / Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

109152

Service Bulletin/Repair Instructions

CORE – HEATER

109153

Service Bulletin/Repair Instructions

CORE – HEATER

9100753

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

S2623000001

Service Bulletin/Repair Instructions

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

S2623000002

Service Bulletin/Repair Instructions

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.

109398

Service Bulletin/Repair Instructions

RACK KIT - REMOVABLE

109399

Service Bulletin/Repair Instructions

RACK KIT - REMOVABLE

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

08-419-25

Service Bulletin/Repair Instructions

Battery Pack Control Module (BPCM) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find that the following Diagnostic Trouble Code (DTC) has been set: ● P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. Customers may experience the following: ● Poor battery performance or charging. ● The vehicle may not start This bulletin involves updating the BPCM with the latest available software.

109174

Service Bulletin/Repair Instructions

STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR – FRONT and LINK - STABILIZER BAR

9100227Rev3

Service Bulletin/Repair Instructions

Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

08-394-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure

108941

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

108942

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL

S2318000005 REV.C

Service Bulletin/Repair Instructions

The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And Fuel” or “Service Engine See Dealer”. The customer may also mention a “low power” complaint.

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

S2502000001

Service Bulletin/Repair Instructions

Lower Ball Joint / Lower Control Arm Servicing Updates.

S2523000089

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2508000100

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

9100721

Service Bulletin/Repair Instructions

As of October 30, 2025 the 77C recall inspection instructions were revised. Prior to ordering parts, please ensure the vehicle has been inspected to the latest recall procedure to determine whether 77C part replacement is necessary. It is possible a vehicle that failed inspection and needed a part according to the previous instructions may no longer need a part based on the newly revised inspection instructions.

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

09-006-25 REV. A

Service Bulletin/Repair Instructions

Engine Overheating Customers may experience the following: ● Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance This bulletin involves replacing the engine thermostat.

S2524000012

Service Bulletin/Repair Instructions

High Voltage Air Conditioning Refrigerant Dye

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

08-310-25

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

S2523000083

Service Bulletin/Repair Instructions

Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.

S2518000008

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Is On

S258A000002 REV.B

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2505000006

Service Bulletin/Repair Instructions

Ebooster Electronic Booster Service Information.

23-010-25 REV. A

Service Bulletin/Repair Instructions

Power Running Board Trim Paint Peeling Customers may comment on the following: ● The running board black trim paint is peeling Fig. 1 and Fig. This bulletin involves **painting and** replacing one or both power running boards as required.

S2408000079 REV.A

Service Bulletin/Repair Instructions

Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”

S2508000055

Service Bulletin/Repair Instructions

Rear Liftgate Handsfree Feature Does Not Operate, Only Operates When the Key is in The Off Position

S2108000236 REV.B

Service Bulletin/Repair Instructions

Windshield HUD (Head Up Display) Display Features

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

S258A000002 REV.A

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

S2523000053 REV.A

Service Bulletin/Repair Instructions

Service Electric Power Steering (EPS) Message On Instrument Cluster.

S2523000071

Service Bulletin/Repair Instructions

1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.

08-220-25

Service Bulletin/Repair Instructions

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

105648

Service Bulletin/Repair Instructions

MODULE - ENGINE CONTROLLER

S2519000006

Service Bulletin/Repair Instructions

Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.

S2519000005

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster.

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

21-029-25 REV. A

Service Bulletin/Repair Instructions

8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2219000005 REV.D

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

9100565 Rev 1

Service Bulletin/Repair Instructions

9100615

Service Bulletin/Repair Instructions

Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

S2509000006

Service Bulletin/Repair Instructions

Mil-On/Check Engine Lamp (CEL)-On

S2514000003

Service Bulletin/Repair Instructions

MIL-On/Check Engine Lamp (CEL)-On

S2523000053

Service Bulletin/Repair Instructions

Service Electric Power Steering (EPS) Message On Instrument Cluster.

S2523000054

Service Bulletin/Repair Instructions

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

104970

Service Bulletin/Repair Instructions

CORE - HEATER

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2508000039

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

104686

Service Bulletin/Repair Instructions

BOLT - HEX FLANGE HEAD

S2523000048

Service Bulletin/Repair Instructions

Blind Spot Warning Message Displayed on the Cluster

S2508000034

Service Bulletin/Repair Instructions

No Crank, No Start, Start Stop Inoperative. P2AF5-00 - Starter Relay 3 Stuck On, P2AF6-00 - Starter Relay 3 Stuck Off

S2523000045

Service Bulletin/Repair Instructions

C058E-00 - BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE

9100569

Service Bulletin/Repair Instructions

Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2508000033

Service Bulletin/Repair Instructions

The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message

S2518000004

Service Bulletin/Repair Instructions

Mil-On/Check Engine Lamp-On

18-024-25

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **U0104 - Lost Communication with Cruise Control Module.** ● P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ● P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. ● P0604-00 - Internal Control Module Random Access Memory Ram Error. ● P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

S2323000067 REV.A

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

S2523000036

Service Bulletin/Repair Instructions

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

S2523000038

Service Bulletin/Repair Instructions

Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.

S2308000025 REV.A

Service Bulletin/Repair Instructions

No Crank, No Start, Start Stop Inoperative

S2523000034

Service Bulletin/Repair Instructions

C008E-00 Setting After Windshield Replacement

9100565

Service Bulletin/Repair Instructions

Ebooster C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis)

104558

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 4

104557

Warranty Program/Extension

Warranty Newsletter – Volume 11, Issue 4

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

21-029-25

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.

S2523000023

Service Bulletin/Repair Instructions

Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

26B Combo Rev1

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 26B Thermostat

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2523000021

Service Bulletin/Repair Instructions

Power Liftgate Drive Unit (PDU) Servicing Information.

09-006-25

Service Bulletin/Repair Instructions

Engine Overheating Customers may experience the following: ● Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance. This bulletin involves replacing the engine thermostat.

9100532

Service Bulletin/Repair Instructions

MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.

9100390 Rev 1

Service Bulletin/Repair Instructions

D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

08-063-25

Service Bulletin/Repair Instructions

Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update.

18-010-25

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 - Multiple Cylinder Misfire (NA Market Only).** ● P0335 - Crankshaft Position Sensor Circuit. Customers may also comment on one or more of the following: ● Rough running engine This bulletin involves reprogramming the PCM with the latest available software.

21-017-25

Service Bulletin/Repair Instructions

Flash: Transmission Control(TCM) Module Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0300 - Multiple Cylinder Misfire. NOTE: DTC P0300 will be set in the Powertrain Control Module (PCM). No DTCs will be stored in the TCM. Customers may also experience the following: ● Rough running engine. This bulletin involves reprogramming the TCM with the latest available software

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000007

Service Bulletin/Repair Instructions

Radio Display Screen Flicker

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

23-010-25

Service Bulletin/Repair Instructions

Power Running Board Trim Paint Peeling The customer may comment on the following: ● Power running board black trim paint peeling Fig. 1 and Fig. 2 This bulletin involves replacing one or both power running board steps as needed

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

S2223000069 REV.B

Service Bulletin/Repair Instructions

Rattle Noise From The Headliner Roof Area.

S2423000008 REV.A

Service Bulletin/Repair Instructions

SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.

103287

Service Bulletin/Repair Instructions

HOUSING - A/C AND HEATER

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

102938

Service Bulletin/Repair Instructions

COOLER - AUXILIARY LOW TEMPERATURE

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2219000005 REV.C

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

103260

Service Bulletin/Repair Instructions

CENTER STACK - DISPLAY

102939

Service Bulletin/Repair Instructions

LATCH – FRONT & REAR DOOR

103228

Service Bulletin/Repair Instructions

SENSOR - BATTERY

21-009-25 REV.A

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch

S1408000384 REV.H

Service Bulletin/Repair Instructions

S258A000002

Service Bulletin/Repair Instructions

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

21-009-25

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

S2423000051

Service Bulletin/Repair Instructions

2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The Seated Position.

S1408000384 REV.G

Service Bulletin/Repair Instructions

S2310000003

Service Bulletin/Repair Instructions

The customer may experience an airbag light on or seat belt chime when buckled.

21-039-24 REV. H

Service Bulletin/Repair Instructions

S2302000001 REV. A

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

S2402000002

Service Bulletin/Repair Instructions

Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.

S2408000119

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) message “Night Vision Unavailable Service Required” or Loss of Night Vision

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

21-039-24 REV. G

Service Bulletin/Repair Instructions

08-228-24

Service Bulletin/Repair Instructions

R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam "X" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple® CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38.

08-230-24

Service Bulletin/Repair Instructions

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update.

S2423000046

Service Bulletin/Repair Instructions

Buzz Squeak Rattle From Right Rear Headliner Area.

101231

Service Bulletin/Repair Instructions

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

S248A000015

Service Bulletin/Repair Instructions

Poor Audio Quality And Or Static From Wireless Devices

21-039-24 REV. F

Service Bulletin/Repair Instructions

21-039-24 REV. E

Service Bulletin/Repair Instructions

S2219000007 REV.A

Service Bulletin/Repair Instructions

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

S2319000005 REV.A

Service Bulletin/Repair Instructions

Customer Complaint Of Loss Of Power Steering Assist.

S2423000024 REV.B

Service Bulletin/Repair Instructions

Door Ajar Light On With Door(s) Closed.

21-039-24 REV. D

Service Bulletin/Repair Instructions

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

08-202-24

Service Bulletin/Repair Instructions

Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank Performance Pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition Inop. ● Media Tuner Delayed. ● Charge Schedule HMI. RVC functions normally. ● Ambient Light Inop. ● Map in Cluster Inop. ● Media Widget Blank. ● Nav Map Black. ● Offroad Pages Inop. RVC functions normally. ● VR Inop. ● Incorrect Song Title Displayed, Carplay® only. ● HU switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Nav screen. RVC functions normally. ● Widgets Missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the "Camera View Pages"". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024.

21-039-24 REV. C

Service Bulletin/Repair Instructions

9100409

Service Bulletin/Repair Instructions

TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement

S2523000078

Service Bulletin/Repair Instructions

Liftgate Latch Is Tripped Closed During Service Work. How To Open The Latch.

21-048-24

Service Bulletin/Repair Instructions

Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. ● C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ● "4WD Overheated Temporarily Unavailable" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor.

100079

Other

WIRING - ELECTRIC POWER STEERING

99964

Other

BEZEL - DOOR HANDLE

100040

Service Bulletin/Repair Instructions

CENTER STACK - VEHICLE FEATURE CONTROLS

S248A000013

Service Bulletin/Repair Instructions

After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)

08-178-24

Service Bulletin/Repair Instructions

Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ● Incorrect navigation units. ● Accessibility settings missing. ● Missing radio stations. ● Incorrect phone widget. ● Radio freeze. ● Blank hybrid screen. ● Screen Off at start up. Rearview Camera (RVC) functions normally. ● USB mode changes on its own. ● ROV FOTA scheduling. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation delay. ● Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. ● FamCam "X" button missing. ● SXM reset. ● RVC zoom lagging. ● VR stuck in listening mode. ● Android Auto®/Car Play® disconnect. ● Missing battery voltage icon. ● Rear seat reminder inop. ● Missing menu bar. ● Radio resets. ● Missing Wifi app. ● Android Auto® radio reset. ● Music playback inop. ● Invalid FOTA popup. ● Assisted Call audio inop. ● Hybrid pages inop. In addition, the following software enhancement is available: ● Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024.

21-039-24 REV. B

Service Bulletin/Repair Instructions

23-004-24 REV. A

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2108000249 REV.C

Service Bulletin/Repair Instructions

Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

S2423000030 REV.A

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Upper Left Dash Area.

99500

Other

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

S2408000079

Service Bulletin/Repair Instructions

Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation

9100390 Rev1

Service Bulletin/Repair Instructions

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

S2421000001

Service Bulletin/Repair Instructions

No Reverse And/Or Forward Gear After D-Clutch Repair.

9100390

Service Bulletin/Repair Instructions

9100386

Service Bulletin/Repair Instructions

Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults

S2408000015 REV.C

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

08-153-24

Service Bulletin/Repair Instructions

S2408000066

Service Bulletin/Repair Instructions

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

S2408000067

Service Bulletin/Repair Instructions

The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message

S2308000120 REV.B

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

21-039-24 REV. A

Service Bulletin/Repair Instructions

D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S228A000005 REV.D

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2408000058

Service Bulletin/Repair Instructions

B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

9100355

Service Bulletin/Repair Instructions

Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

S2423000030

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Upper Left Dash Area

26B Combo

Service Campaign

Customer Satisfaction Notification 26B Thermostat

S2223000044 REV.B

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

21-039-24

Service Bulletin/Repair Instructions

S2408000048 REV.A

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

S2423000019 REV.A

Service Bulletin/Repair Instructions

Water Leaking Into Interior At D-Pillar Or Liftgate

S2408000048

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

9100344

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S238A000026 REV.A

Service Bulletin/Repair Instructions

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2208000060

Service Bulletin/Repair Instructions

Low Fuel Warning Indicator Stuck ON

S2223000022

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

9100269

Service Bulletin/Repair Instructions

Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. If airspring replacement is necessary, DO NOT replace multiple airsprings at once.

Reference83A

Service Bulletin/Repair Instructions

Emission Recall 83A Sales Code Alignment

S2123000032

Service Bulletin/Repair Instructions

Rattle Buzz Noise From Door Area

9100287

Service Bulletin/Repair Instructions

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

0800624A

Service Bulletin/Repair Instructions

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

1800224

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ? P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off.** ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

2300424

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S2408000002

Service Bulletin/Repair Instructions

Tire Pressure Warning Lamp is on Steady, or Flashing

0801424

Service Bulletin/Repair Instructions

Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).

S1408000384

Service Bulletin/Repair Instructions

9100203

Service Bulletin/Repair Instructions

Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen

S238A000058

Service Bulletin/Repair Instructions

Radio Navigation Displays Message ?No Maps Available?

9100279

Service Bulletin/Repair Instructions

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.

0824123A

Service Bulletin/Repair Instructions

Flash: Brake System Control Module (BSCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

0824123

Service Bulletin/Repair Instructions

Brake Warning Lamp On In Cold Temperatures Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C00500-00 - Brake System Hydraulic Leak. Customers may also experience: ? A brake warning lamp on in Instrument Panel Cluster (IPC) and a firmer brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2323000083A

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

0814223

Service Bulletin/Repair Instructions

Uconnect R1H Radio Software Update Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default. Display input lagging after CarPlay

S2323000083

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

S238A000055

Service Bulletin/Repair Instructions

Audio Muted During A CarPlay Or Android Auto Phone Call

1805823

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

9100264

Service Bulletin/Repair Instructions

PSU Oil Pump Assy

9100265

Service Bulletin/Repair Instructions

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.

S2318000005

Service Bulletin/Repair Instructions

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?.

S238A000026

Service Bulletin/Repair Instructions

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

S2308000123

Service Bulletin/Repair Instructions

No crank/No start with no DTC?s

9100227

Service Bulletin/Repair Instructions

Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

S2308000125

Service Bulletin/Repair Instructions

Vehicle sunroof will not operate and 3rd row seat switches will not illuminate.

0814623

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

S2308000122

Service Bulletin/Repair Instructions

Vehicle is a no crank/no start with the following DTCs, as well as a no crank/no start condition: U0164, U0140, U0151, U0155

S2323000078

Service Bulletin/Repair Instructions

Squeak from the Center Console Area

S2308000120

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S238A000046

Service Bulletin/Repair Instructions

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

S2208000172

Service Bulletin/Repair Instructions

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

S2219000005

Service Bulletin/Repair Instructions

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

9100157

Service Bulletin/Repair Instructions

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

9100222

Service Bulletin/Repair Instructions

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

S2323000075

Service Bulletin/Repair Instructions

2nd Row Center Seat Lazy Or Slow When Folding.

0821623A

Service Bulletin/Repair Instructions

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and use of TSB 08-216-23

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2319000008

Service Bulletin/Repair Instructions

Clicking Noise From Steering Column While Turning Steering Wheel.

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2308000114

Service Bulletin/Repair Instructions

Terminal Push Out Of XY235A Causing Check Engine Light, Battery Light, No Crank or Crank No Start, Inoperative HVAC/AC

S2323000069

Service Bulletin/Repair Instructions

3rd Row Seat Shakes Or Vibrates When Folding.

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

0821423

Service Bulletin/Repair Instructions

Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? **Third row seats stuck in down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press.** ? The third row seats are misaligned between the right and left either in folded or unfolded positions. ? If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be nonfunctional. **Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54-Third row seat LT- recline motor 1 - missing calibration.** This bulletin involves performing a software update and calibration routine on the FSM.

9100217

Service Bulletin/Repair Instructions

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

S2317000001

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

9100195

Service Bulletin/Repair Instructions

STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

S2223000078

Service Bulletin/Repair Instructions

Interior Dust Intrusion In Rear Cargo Area.

9100205

Service Bulletin/Repair Instructions

TOUCH DISPLAY - HVAC CONTROLS For complaints of non-operational HVAC Touch Display (center stack buttons still function normally), please contact FCA redacted Content prior to replacing this part. If no response in 15 minutes, proceed with repair.

S238A000043

Service Bulletin/Repair Instructions

SiriusXM (SXM) Advertisements Pop Up On Radio

S2223000027

Service Bulletin/Repair Instructions

Buzz Rattle Squeak Noise From Under Hood

S2323000066

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.

S2323000067

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

92776

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev. E)

S2023000037

Service Bulletin/Repair Instructions

Wind Whistle Noise From Dash A Pillar Area While Driving

S2322000002A

Service Bulletin/Repair Instructions

Spare Tire Winch Operation. Winch Cable Binding.

S2322000002

Service Bulletin/Repair Instructions

Spare Tire Winch Operation. Winch Cable Binding. (Document incorrectly indicates S2323000002)

S2302000004

Service Bulletin/Repair Instructions

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

S238A000036

Service Bulletin/Repair Instructions

Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?

S238A000037

Service Bulletin/Repair Instructions

Radio Resets Intermittently After A Screech Or Buzz Sound

2308723

Service Bulletin/Repair Instructions

Blind Spot Monitoring Disabled

2400923

Service Bulletin/Repair Instructions

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates Customers may experience one or more of the following HVAC A/C cool down concerns: ? Insufficient A/C performance for both the first and second row comfort. ? Poor heated/vented seat performance.

9100190

Service Bulletin/Repair Instructions

Rear Window Sunshade For Rear door sunshade wrinkles. Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by applying heat/steam. Component replacement is not required

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

S2308000088

Service Bulletin/Repair Instructions

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

S2108000193

Service Bulletin/Repair Instructions

Forward Collision Warning OFF Indicator Is Displayed In The Cluster

S2302000003

Service Bulletin/Repair Instructions

Payload Limit Exceeded Message On Instrument Cluster Message Center.

S2308000017

Service Bulletin/Repair Instructions

Battery Drain, No Start, Power Liftgate Inoperative

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

S238A000035

Service Bulletin/Repair Instructions

Pop Or Static Noise From Radio As The Vehicle Is Being Started

2303923

Service Bulletin/Repair Instructions

Sunglass Holder Won't Stay Closed Sunglass storage bin won?t stay closed. This bulletin involves replacing the overhead console sunglass storage bin.

9100183

Service Bulletin/Repair Instructions

Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Contact Engineering at FCA Redacted Content with results before replacing Amplifier/Radio. If no response in 15 minutes, proceed with repair.

2400723

Service Bulletin/Repair Instructions

HVAC temperature door stuck (HVAC) Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ?B11CB-92 Front/Left Temperature Door 1 Control - Performance or Incorrect Operation. ? B11CC-00 Main/Left Temperature Door 1 Travel Too Small. Customers may also comment on the following: ? Driver side temperature cold when commanded to hot (or vice versa). This bulletin involves installing a three millimeter foam washer under the blend door cam gear.

S228A000013

Service Bulletin/Repair Instructions

Comfort And Convenience Display Module (CCDM) Will Intermittently Change Functions On Its Own

91903

Service Bulletin/Repair Instructions

Warranty Bulletin D-23-12 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)

91905

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-15 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)

9100160

Service Bulletin/Repair Instructions

Power wndow switch passenger

S2223000044

Service Bulletin/Repair Instructions

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

S2309000003

Service Bulletin/Repair Instructions

Customer may experience a knocking, pinging or rattling noise coming from the engine.

S2319000005

Service Bulletin/Repair Instructions

Customer Complaint Of Loss Of Power Steering Assist.

2306523

Service Bulletin/Repair Instructions

Loose or Missing Front Roof Ditch Molding Loose or missing front roof ditch molding. This bulletin involves inspecting both front roof ditch moldings for looseness and replacing if loose or missing.

S2208000004

Service Bulletin/Repair Instructions

Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust

0813823

Service Bulletin/Repair Instructions

Stop/Start Disabled Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) have been set: ? P2AF6-00 - Starter Relay 3 Stuck Off. Customers may also experience: ? Start/Stop disabled. This bulletin involves checking connector D3157A is properly connected to the Power Distribution Center (PDC).

0901123

Service Bulletin/Repair Instructions

Turbo to Charge Air Cooler Quick Connect Loose Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0101 - Mass Air Flow Sensor Circuit Performance. ? P0236 - Turbocharger/Supercharger Boost Pressure Sensor Performance. Customers may also comment on the following: ? Reduced engine performance. This bulletin involves inspecting turbo to charge air cooler quick connect at the turbo, performing a push-pullpush verification check on the quick connection and ensure it is locked.

9004480

Service Bulletin/Repair Instructions

AXLE ASSEMBLY, Rear Complete For customer concerns related to Binding, Noise, or Oil Discoloration refer to all applicable service publications such as Star Online Publication S2203000002 prior to replacement.

2304823

Service Bulletin/Repair Instructions

Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing. Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover.

S2319000003

Service Bulletin/Repair Instructions

Oil Wetness On Electric Power Steering

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

2304723

Service Bulletin/Repair Instructions

Heated Seat Calibration Update Front row heated seats (driver and/or passenger) will not stay on and shuts itself off in less then **10** minutes while occupied. (Customers will not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition). This bulletin involves possibly updating the HVAC module with the latest software, checking the operation of the front heated seats and repairing as required.

9100169

Service Bulletin/Repair Instructions

Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.

2305323

Service Bulletin/Repair Instructions

Lower Day Light Opening or B-Pillar Moldings Have a Poor Fit or are Loose ? One or more, lower day light opening moldings (lower belt line molding) have a poor fit to door glass and/or a wavy appearance. ? Minor wind noise coming from one or more doors. ? Front door trim is loose at the B-pillar. This bulletin involves inspecting all four lower day light opening moldings (lower door belt line) or inspecting the both the left and right front door belt moldings at the B-pillar for looseness and possibly replacing one or more moldings.

0802123

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: ? B21DD-84 - System Voltage-Signal Below Allowable Range. ? B21DD-85 - System Voltage-Signal Above Allowable Range. ? C151D-00 - Tire Pressure Sensor Location Undetermined. ? U1517-87 - Body Controller Secret Code-Missing Message. ? B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. ? B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. ? B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. ? B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. ? B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ? ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. ? Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software.

S2323000021

Service Bulletin/Repair Instructions

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

2302323

Service Bulletin/Repair Instructions

Right or Left Front Speaker Rattle with McIntosh System The customer may describe speaker rattle heard during any audio play from the right or left front speakers specifically This bulletin involves possibly adding tape to the left or right front door speaker grille behind the McIntosh Badge.

0811223

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

2304623

Service Bulletin/Repair Instructions

Fuel Door Won't Open or is Stuck Closed Customers may experience one or more of the following: ? Fuel door won?t open or is stuck closed. ? Tabs holding the actuator which provide the push to open function on the fuel door have broken (Fig. 1) . This bulletin involves replacing the fuel filler door housing.

9100142

Service Bulletin/Repair Instructions

Mirror

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0809723

Service Bulletin/Repair Instructions

Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.

Newsletter

Service Bulletin/Repair Instructions

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

9100156

Service Bulletin/Repair Instructions

Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

Notification39A

Service Bulletin/Repair Instructions

Customer Satisfaction Notification 39A Steering Column Adjustment

0805923

Service Bulletin/Repair Instructions

Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

0805523

Service Bulletin/Repair Instructions

Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

2302823

Service Bulletin/Repair Instructions

Camera Washers Inoperable Customers may comment on one or more of the following: ? Camera washers are not spraying fluid (front and/or rear). ? A washer fluid leak behind the front fascia/grille, above the rear of the headliner, or liftgate. This bulletin involves inspecting the camera washer spray system and possibly securing any loose fluid line Connections.

S2108000015

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2208000174

Service Bulletin/Repair Instructions

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

S2323000016

Service Bulletin/Repair Instructions

Power Side Step Does Not Operate Or Operates Intermittently

S2323000017

Service Bulletin/Repair Instructions

Enabling A New Power Side Step Module.

S2223000069

Service Bulletin/Repair Instructions

Rattle Noise From The Headliner Roof Area.

S2223000079

Service Bulletin/Repair Instructions

Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

S2323000014

Service Bulletin/Repair Instructions

Rattle Buzz Noise From Left Front Dash Area.

S2302000001

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

2301323

Service Bulletin/Repair Instructions

Third Row Headrest Fold Flat Inoperative Third row headrest does not lock in the seating position. This bulletin involves inspecting and possibly reattaching the actuator cable.

2301423

Service Bulletin/Repair Instructions

Second Row Headrest Fold Flat Inoperative ? Second row seat does not fold flat. ? Seat does not perform easy entry release to enter third row seating. ? Seat headrest does not fold with electronic fold button. This bulletin involves inspecting and possibly reattaching the actuator cable(s).

2301523

Service Bulletin/Repair Instructions

Third Row Seat Won't Fold Due To Bent Lever Customers may comment on the following: ? Third row manual seat will not lock in the recline position and will not fold flat with rear pull strap. This bulletin involves inspecting and possibly adjusting the seat bracket tab to clear the cargo tub.

2301623

Service Bulletin/Repair Instructions

Front Seat Bolster Adjustment Inoperable Customers may comment on the following: ? One or both front seat cushion bolster adjustments are inoperable. This bulletin involves inspecting and possibly adjusting the routing on the seat supply hose.

2301823

Service Bulletin/Repair Instructions

Second Row Middle Seat Belt Does Not Retract Second row middle seat belt does not retract. This bulletin involves inspecting and possibly repairing the seat belt retraction.

2301923

Service Bulletin/Repair Instructions

First Row Headrest Damaged And/ Or Will Not Adjust First Row Headrest Damaged And/ Or Will Not Adjust. This bulletin involves inspecting and possibly replacing the first row active headrests.

9100125

Service Bulletin/Repair Instructions

ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content

S2108000249

Service Bulletin/Repair Instructions

Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable

08-033-23

Service Bulletin/Repair Instructions

Front Passenger Display Module (FPDM) Update to S23 Customers may experience the following: Front passenger screen does not work when battery is low during ignition crank This bulletin involves updating the FPDM to repair inoperative operation.

23-012-23

Service Bulletin/Repair Instructions

Second Row Armrest Cap Loose Or Missing Second row armrest cap loose/missing. This bulletin involves inspecting and possibly replacing the arm rest cap.

08-017-23

Service Bulletin/Repair Instructions

Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.18.

08-021-23

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined. U1517-87 - Body Controller Secret Code-Missing Message. B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software.

23-009-23

Service Bulletin/Repair Instructions

Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner (Fig. 1) .Interior Rear Facing Camera Bezel This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.

23-003-23

Service Bulletin/Repair Instructions

Front Seat Vent Inop Front Seats Vent Inoperative. This bulletin involves inspecting and possibly installing a zip tie to secure HVAC vent plenum.

23-001-23

Service Bulletin/Repair Instructions

Easy Entry and Fold Flat Seats Inoperative This bulletin involves inspection and adjusting the cables for the easy entry/exit and fold flat 2nd row seats. If the cables can not be properly adjusted, then they will need to be replaced. The customer may comment on the following: 2nd row easy entry seat does not operate properly. 2nd row seat fold flat feature does not operate properly.

S2219000007

Service Bulletin/Repair Instructions

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

08-163-22 REV. B

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat do not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

08-202-22 REV. B

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTCs): ? C1592-00 - Electronic Power Steering Motor Circuit. The customer may also experience a lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

08-163-22 REV. A

Service Bulletin/Repair Instructions

9100103

Service Bulletin/Repair Instructions

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

9100104

Service Bulletin/Repair Instructions

SENSOR Intrusion Module

9100105

Service Bulletin/Repair Instructions

Seal, Sunroof

0820222-1

Service Bulletin/Repair Instructions

Electric Power Steering (EPS) Module Updates

0815622

Service Bulletin/Repair Instructions

Video Routing Module Inoperative

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

0803922

Service Bulletin/Repair Instructions

This bulletin involves inspecting the software level and updating the software to S24.18

0820922

Service Bulletin/Repair Instructions

Radio Over The Air 24.18 to S26.18 Software Version Updates

0200822

Service Bulletin/Repair Instructions

Clunk Noise Is Heard When Driving Over Bumps

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

0820222

Service Bulletin/Repair Instructions

Electric Power Steering (EPS) Module Updates

0820022

Service Bulletin/Repair Instructions

Central ADAS Decision Module (CADM) Updates

0809922REVC

Service Bulletin/Repair Instructions

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) and/or Service Air Suspension Message In Cluster. Upon further investigationthe technician may find the following Diagnostic Trouble Code (DTC): U0422-00 Implausible Data Received From Body Control Module. The customer may also experience one or more of the following: Power side step noise unacceptably loud. The power side steps still deploy/retract after being disabled (i.e. PowerSide Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a batterydrain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changingradio setting within five seconds after a door is closed).

2304522

Service Bulletin/Repair Instructions

Second And/Or Third Row Seat Back Covers Loose This bulletin involves inspecting the second and third row seat back panels and re-engaging the retainer J-clips, if necessary. Put the second and third seats into the fold down position. Check the second and third seat backs for large gaps and loose panels.Fig. 1.Loose Panel Area1 - Second And Third Row Seat Back Panels Squeeze seat material to determine if the J-clip becomes exposed around the entire perimeter of the seat back and cover.Seat Backs Seated/Unseated1 - Second And Third Row Seat Back Panel Seated2- Second And Third Row Seat Back Panel UnseatedThis inspection needs to be performed on both the second and third row seat backs. Were there any loose panels or large gaps found in the panels? YES>>>Proceed to Step 1of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-13-29-93) to close the active RSU.

0815222REVA

Service Bulletin/Repair Instructions

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

0819422

Service Bulletin/Repair Instructions

Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.

9100090

Service Bulletin/Repair Instructions

10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches. Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). R1 software update to S24.18 should resolve the issue.

9100092

Service Bulletin/Repair Instructions

Steering Column Assembly, Steering wheel Assembly Before replacing the steering gear assembly, steering column or steering wheel, for the following Fault codes: C0051-54 (STEERING WHEEL POSITION SENSOR - MISSING CALIBRATION) or C0051-64 (STEERING ANGLE SENSOR (EPS) - SIGNAL PLAUSIBILITY FAILURE) please see SOL # S2219000004 for diagnostics.

0818622

Service Bulletin/Repair Instructions

Hood Ajar Switch Inoperative This bulletin involves replacing the hood ajar switch. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P152E - Engine Hood Switch 2 Circuit High. Customers may also experience:Start/Stop system warning light. Start/Stop inoperable.

9100085

Service Bulletin/Repair Instructions

Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. If you do not get a response within 15 minutes, proceed with the repair.

S2223000071

Service Bulletin/Repair Instructions

2nd And Or 3rd Row Seat Back Trim Loose Or Separating From Carpet.

S228A000031

Service Bulletin/Repair Instructions

Radio Screen Black With Audio After Ignition On

0818422

Service Bulletin/Repair Instructions

Flash: Telematics Box Module (TBM) Updates This bulletin involves updating the TBM with the latest software available. The customer may describe the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer.", with no active or stored Diagnostic Trouble Codes (DTCs) set by TBM or Occupant Restraint Controller (ORC).Error MessageUconnect box ?requires service? message can be triggered by different reasons.For an issue on a new vehicle recently switched to customer mode,please follow the New Vehicle Preparation procedure to resolve Uconnect box require service message. Always fix TBM / ORC DTC issues first.If the issue could not be fixed, then reflash the TBM software. Mobile app remote start or remote lock/unlock works improperly. Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

0803822REVA

Service Bulletin/Repair Instructions

Flash: Folding Seat Module (FSM) Update This bulletin involves performing a software update and calibration routine on the FSM. The customer may describe the following:The third row seats are misaligned between the right and left either in folded or unfolded positions. If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be non-functional.Customers will not be able to fold and unfold the seats from one button press.

S228A000030RevA

Service Bulletin/Repair Instructions

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

S228A000003

Service Bulletin/Repair Instructions

Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

S228A000030

Service Bulletin/Repair Instructions

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

S2208000165

Service Bulletin/Repair Instructions

No Start, No Crank, Interior Lamps Flicker, Interior Camera Inoperative

S2219000004

Service Bulletin/Repair Instructions

Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.

2303822

Service Bulletin/Repair Instructions

Overhead Console To Headliner Gap This bulletin involves eliminating the gap between the overhead console and headliner. The customer may describe the following: A rattle noise from the overhead console. Observe a gap at the headliner and overhead console.

S2208000158

Service Bulletin/Repair Instructions

Service Lane Departure Warning Message

S2223000068

Service Bulletin/Repair Instructions

Door Panel Arm Rest Stained With White Residue.

0817322

Service Bulletin/Repair Instructions

Flash: Integrated Center Stack (ICS) Updates This bulletin involves reprogramming the ICS with the latest available software. Customer may describe the following: The Heating Ventilation and Air Conditioning (HVAC) toggles switches will not function and one or more of the LED indicators will most likely be lit (HVAC can still be controlled redundantly through radio touch screen controls). Battery drain, if the vehicle sits for a few weeks without starting.

2300722REVA

Service Bulletin/Repair Instructions

Dual Pane Sunroof Headliner Trim Ring Separation This bulletin involves reattaching the dual pane sunroof trim ring to the headliner. The customer may describe the following: A rattle noise coming from the front, or rear edge of the dual panesunroof opening when driving the vehicle.

S2202000010

Service Bulletin/Repair Instructions

Service Air Suspension Message In Cluster. C1522-11 Right Front Ride Height Sensor- Circuit Short To Ground.

0817122

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to: P0B42-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Low. Customer may also notice:Start/Stop inoperative. Vehicle behaves like it is always operating in gas mode.

S2223000067

Service Bulletin/Repair Instructions

3RD Row Seat Does Not Lock In Up Right Position.

9100063

Service Bulletin/Repair Instructions

PCM If you are replacing a PCM in this vehicle, please review SOL S2225000003 for detailed programming instructions. Failure to follow instructions may result in an unresponsive PCM and cannot be recovered.

9100061

Service Bulletin/Repair Instructions

HEADLAMP ASSY Please contact engineer FCA Redacted Content prior to replacing, if no response within 15 minutes proceed with repair.

S228A000024

Service Bulletin/Repair Instructions

Radio Sirius XM Mutes After Ending Phone Call

S228A000025

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S1902000008

Service Bulletin/Repair Instructions

Air Suspension Compressor Module Assembly Replacement.

S2223000065

Service Bulletin/Repair Instructions

Buzz, Rattle Noise From Upper Instrument Panel Near Speaker.

S228A000023

Service Bulletin/Repair Instructions

Erroneous Email Or Mobile App Message Notification For Airbag Light On

2303522

Service Bulletin/Repair Instructions

Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels. Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig. 1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig. 2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step 1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.

S2202000009

Service Bulletin/Repair Instructions

Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.

S2225000003

Service Bulletin/Repair Instructions

P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM

0816322

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.

S2223000060

Service Bulletin/Repair Instructions

Hood Is Under Flush To The Fender

0815922

Service Bulletin/Repair Instructions

Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available. The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.

1900422

Service Bulletin/Repair Instructions

Steering Wheel Off-Center This bulletin involves re-centering the steering wheel. Customers may experience the steering wheel is off-center.

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85514

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer (WS) (Rev. A)

S2208000071REVA

Service Bulletin/Repair Instructions

Weather App May Freeze, Lockup Or Has Error Loading

0801822REVA

Service Bulletin/Repair Instructions

Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise. Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.

S2023000037RevB

Service Bulletin/Repair Instructions

Wind Whistle Noise From Dash A Pillar Area While Driving

S2208000080RevA

Service Bulletin/Repair Instructions

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

0809922REVB

Service Bulletin/Repair Instructions

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software. The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).

S2223000058

Service Bulletin/Repair Instructions

Water Leak At Upper D-pillar Or Liftgate Area

0803922REVB

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

0812122REVA

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.

0815222

Service Bulletin/Repair Instructions

S2208000148

Service Bulletin/Repair Instructions

Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

S228A000018

Service Bulletin/Repair Instructions

Radio intermittently mutes

S2208000001RevA

Service Bulletin/Repair Instructions

Procedure to Link Programmed Keys to Memory Recall Settings

S2209000005

Service Bulletin/Repair Instructions

Rolling ESS (engine stop/start) strategy.

0805922REVB

Service Bulletin/Repair Instructions

Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing. The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).

S2223000057

Service Bulletin/Repair Instructions

Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement

2302622

Service Bulletin/Repair Instructions

Left Front Door Misaligned To The Rear Door This bulletin involves inspecting the left front door to ensure it?s aligned with the left rear door and possibly adjustingthe door striker and replacing the left front door weatherstrips. The customer may describe the following: The left front door is not aligned with the left rear door. If a customer?s VIN is listed in VIP or your RSU VIN list, perform the inspection procedure. This RSU only applies to vehicles on the RSU VIN list. Using a step gauge or dial indicator, measure the left front door gap to the front rear door

2300622REVC

Service Bulletin/Repair Instructions

Heated Seat Calibration Update This bulletin involves updating the HVAC module with the latest software, checkingthe operation of the front heated seats and repairing as required. Customers may comment on the following: Front row heated seats (driver and/or passenger) will not stay on and shutsitself off in less then 15 minutes while occupied. Customers will not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition.

2302422

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.

0812122

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18 The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following:Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.

0803922REVA

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following:No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

83674

Service Bulletin/Repair Instructions

CONTROL - HVAC CONTROL

S2208000116

Service Bulletin/Repair Instructions

Hands-Free Power Liftgate Does Not Operate

Z49

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z49 Hybrid Control Porcessor (HCP) Updates

08-099-22

Service Bulletin/Repair Instructions

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software. The customer may experience one or more of the following: The power side steps still deploy/retract after being disabled (i.e. PowerSide Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a batterydrain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).

08-097-22

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P1C64 - Hybrid Perf - Engine Speed Below Target During Autostart. In addition, customers may experience the following concern: During a stop-start event, the autostart fails and the AutoPark engages.

08-037-22

Service Bulletin/Repair Instructions

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing. Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operatingtemperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into avapor. Turning the tail lamps on will usually accelerate this process.Clear Tail Lamp AssemblyTail Lamp Assembly with CondensationImages are not specific to vehicle, and only used for showing the tail lamps either clearFig. 1or having a condensation build up within the tail lamp assemblyFig. 2per the procedure.

9004531

Service Bulletin/Repair Instructions

RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar

2301622

Service Bulletin/Repair Instructions

Front Inside Door Release Handles Slow to Retract This bulletin involves inspection and replacing the inside front door release handle cable if needed. The customer may describe the following: Left and/or right front inside door release handle returns slowly after release. If a customer?s VIN is listed in VIP or your RSU VIN list, perform the repair.This RRT only applies to vehicles on the RRT VIN list.

0804622

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The customer may experience one or more of the following: Active Noise Cancellation (ANC) drone noise between 950 RPM and 1,000 RPM, during a start up. Battery draining. Blinking odometer. Upon further investigation the technician may find the following DTCs have been set: The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If the fault is active, follow normal DTC diagnostics. Use inspection LOP (18-60-07-AF) to close the active RSU. B2204-00 - ECU Configuration Mismatch.

0804622REVA

Service Bulletin/Repair Instructions

Amplifier (AMP) Diagnostic and System Updates

82975

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

0200122REVA

Service Bulletin/Repair Instructions

Air Suspension Inoperable This bulletin involves inspecting the vehicle for multiple air suspension failures.

83020

Service Bulletin/Repair Instructions

DAMPER - STEERING

83052

Service Bulletin/Repair Instructions

RECEIVER - HUB

0809022

Service Bulletin/Repair Instructions

Rear Cabin Comfort Controls (RCCC) and Front Cabin Comfort Controls (FCCC) Updates.

82973

Service Bulletin/Repair Instructions

LAMP - TAIL

83009

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-08 Fast Feedback Program - 3.0L I6 HO Twin Turbo Engine, Exhaust System, Turbocharger Assembly, Fuel Components and Cooling Components - 2022 Wagoneer and Grand Wagoneer (WS)

2301022REVA

Service Bulletin/Repair Instructions

Rear Windshield Wash Low Fluid Output / Inoperable This bulletin involves adjusting the rear wiper washer hose position. Customers may comment on the following: The rear wiper wash is inoperative, or low fluid output.

82837

Service Bulletin/Repair Instructions

DAMPER - STEERING

2301522

Service Bulletin/Repair Instructions

Windshield Replacement This bulletin involves replacing the windshield if it has distortion. The customer may comment on the following: Windshield vertical distortion in the center area of the windshield surface.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

0802422

Service Bulletin/Repair Instructions

Electronic Shift Module (ESM) Replacement This bulletin involves replacing the ESM. Customers may experience the following: Rotary shifter requires additional turns to get to desired gear. Shifter needs to be rotated through multiple additional detents to attain desired gear position. The current gear is always correctly displayed.

0801822

Service Bulletin/Repair Instructions

Speaker Hiss Noise

0801422

Service Bulletin/Repair Instructions

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. The customer may describe one or more of the following: ?Service 4WD warning? displayed in the Instrument Panel Cluster (IPC). A binding or heavy steering feel when making sharp turns at low speeds. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DiagnosticTrouble Codes (DTCs) have been set:C1423-64 -Transfer Case Internal Performance-Signal Plausibility Failure. C149E-64 - Transfer Case Motor Position Sensor-Signal Plausibility Failure.

0800922

Service Bulletin/Repair Instructions

9004461

Service Bulletin/Repair Instructions

Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the issue toFCA Redacted Content

08-173-21 REV. A

Service Bulletin/Repair Instructions

Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

08-180-21

Service Bulletin/Repair Instructions

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.