Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100345
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.
S2623000001 REV.A
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
9100861 Rev 4
PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
114072
MOTOR - WINDOW REGULATOR
114073
MOTOR - WINDOW REGULATOR
S2508000029 REV.B
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2508000029 REV.A
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2523000053 REV.C
Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
9100861 Rev 3
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.
18-069-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **U0104-00 - Lost Communication With Cruise Control Module (NA Market Only) (In Active or Stored status). ● U0405-00 - Invalid Data Received From Cruise Control Module (NA Market Only) (In Active or Stored status). NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared.** ● P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1 (In Active or Stored status). ● P0071-00 - Ambient Air Temperature Sensor Performance (In Active or Stored status). ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low (In Active or Stored status). ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High (In Active or Stored status). ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or (In Active or Stored status). ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1 (In Active or Stored status). ● U0673-00 - Lost Communication With Ion Sense Module (In Active or Stored status). ● P05BD-00 - Stop-Start Mode Switch Range/Performance (In Active or Stored status). ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off (In Active or Stored status). ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance (In Active or Stored status). ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking (In Active or Stored status). ● P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit (In Active or Stored status). ● P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit (In Active or Stored status). ● P032A-00 - Knock - Combustion Vibration Sensor C Circuit (In Active or Stored status). ● P062B-00 - Internal Control Module Fuel Injector Control Performance (In Active or Stored status). This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
9100861 Rev 1
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
S2523000053 REV.B
Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
9100861
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Ensure the PCM is up-to-date with the latest available flash. 6) Inspect battery terminals for damage to rule out a battery drainage issue.
113276
CORE – HEATER
113277
CORE – HEATER
9100833 REV1
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
113123
SPRING KIT - DISC BRAKE PAD
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112979
CAMERA - REAR VIEW
112980
CAMERA - REAR VIEW
9100833
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S1623000028 Rev. K
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100832
Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F - Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.
9100838
Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to the updated Service Library diagnostic procedure for P1CEA-00-BOOST SIDE EVAP PURGE SYSTEM PERFORMANCE (MODULE, Powertrain Control (PCM), 3.0L GMET6) and SOL S2518000008.
9100834
Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
S1623000028 REV.J
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-221-26 REV. A
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.
OTHERDOC_163
Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following:- Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu disp
S1623000028 REV.I
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-221-26
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.
08-217-26
Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.
112180
BEZEL - OVERHEAD CONSOLE
9100532 REV1
Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111830
SENSOR – KNOCK
111831
SENSOR – KNOCK
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
S248A000015 REV.A
Poor Audio Quality And Or Static From Wireless Devices
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
111702
SWITCH - LIFTGATE
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
9100808
Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim. Please refer to the thermostat's MEDIA image.
111402
AIR BAG - DRIVER
111403
AIR BAG - DRIVER
S2308000034 REV.B
No Wireless Charging Or Slow Wireless Charging
S2523000003 REV.A
Door Latch, Handle And Ajar Additional Service Information.
08-075-26 REV. A
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2623000024
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
111396
COOLER - AUXILIARY LOW TEMPERATURE
111128
THERMOSTAT – NONE
111129
THERMOSTAT – NONE
23-010-26
Intermittent Poor HVAC Performance Customers may comment on the following: SYMPTOM: ● Intermittently the HVAC blows or feels like the output has been reduced resulting in poor performance in cold temperatures. NOTE: This issue only happens in temperatures that fluctuate between freezing and slightly above. The thawing and refreezing process produces a build up of ice on the cowl baffles. This bulletin involves removing both right and left side rubber flaps from the cowl baffles.
S1623000028 REV.H
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2223000022 REV.E
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
9100791
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
S2408000016 REV.E
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
9100789
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
9100790
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
08-136-26
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire Detected. ● P0302-00 - Cylinder 2 Misfire Detected. ● P0303-00 - Cylinder 3 Misfire Detected. ● P0304-00 - Cylinder 4 Misfire Detected. ● P0305-00 - Cylinder 5 Misfire Detected. ● P0306-00 - Cylinder 6 Misfire Detected. ● P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM with the latest available software.
18-041-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1 (In Active or Stored status). ● P0071-00 - Ambient Air Temperature Sensor Performance (In Active or Stored status). ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low (In Active or Stored status). ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High (In Active or Stored status). ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or (In Active or Stored status). ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1 (In Active or Stored status). ● U0673-00 - Lost Communication With Ion Sense Module (In Active or Stored status). ● P05BD-00 - Stop-Start Mode Switch Range/Performance (In Active or Stored status). ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off (In Active or Stored status). ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance (In Active or Stored status). ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking (In Active or Stored status). ● P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit (In Active or Stored status). ● P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit (In Active or Stored status). ● P032A-00 - Knock - Combustion Vibration Sensor C Circuit (In Active or Stored status). ● P062B-00 - Internal Control Module Fuel Injector Control Performance (In Active or Stored status). ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance (In Active or Stored status). ● P00F3-00 - Humidity Sensor Circuit Range - Performance (In Active or Stored status). ● P0604-00 - Internal Control Module Random Access Memory RAM Error (In Active or Stored status). ● P060C-00 - Internal Control Module Main Processor Performance (In Active or Stored status). ● P0300 - Mul
18-043-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance. (In Active or Stored status)** ● U0104-00 - Lost Communication With Cruise Control Module. (NA Market Only)**(In Active or Stored status)** ● U0405-00 - Invalid Data Received From Cruise Control Module. (NA Market Only)**(In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P0461-00 - Fuel Level Sensor "A" Circuit Range/Performance. **(In Active or Stored status)** ● P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. **(In Active or Stored status)** ● P0604
18-044-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2608000015
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
9100203 Rev 3
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract.
S2219000004 REV.A
Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
S2608000005
Power Liftgate Module Sets Diagnostic Trouble Code B1963-00 Power Liftgate Performance
9100779
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only or if Z part is not in stock.
S2621000003 REV.A
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
23-006-26
Power Running Board Trim Paint Peeling Customers may comment on the following: SYMPTOM: ● The running board black trim paint is peeling Fig. 1 and Fig. 2. This bulletin involves painting and replacing one or both power running boards as required.
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000016 REV.D
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
9100777
Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to SOL S2518000008.
2323000066 REV.A
Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.
S2621000003
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
110463
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
08-075-26
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2514000003 REV.B
MIL-On/Check Engine Lamp (CEL)-On
S258A000002 REV.C
Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian. Rearview Camera (RVC) Functions Normally
S2623000007
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
9100767
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S268A000005
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
110207
GLASS - QUARTER WINDOW
S2308000120 REV.F
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
9100757 Rev 1
If replacing the oil pump on 22-24MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 / Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.
9100758 Rev 1
If replacing the oil pump on 23-24MY WS 3.0L SO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 / Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.
S2607000002
Hemi Water Pump Coolant Leak Inspection
9100565Rev3
C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
9100758
If replacing the oil pump on 23MY WS 3.0L SO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 / Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.
S2523000089 REV.A
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
109724
Water Pump & Chain Case Cover
109727
Water Pump & Chain Case Cover
9100757
If replacing the oil pump on 22-23MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 / Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.
S2308000120 REV.E
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109152
CORE – HEATER
109153
CORE – HEATER
47B Combo REV2
Labor time reduced for oil pump replacement and 4x4 equipped opt. eqp.
S2623000001
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000002
Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
08-002-26
Drivetrain Control Module (DTCM) Updates Customers may experience one or more of the following: ● Rear axle bind during slow speed turning. Feels like the 4WD is active. ● While moving above 5 kph (3.1 mph) transmission goes into limp mode This bulletin involves reprogramming the DTCM with the latest available software.
109398
RACK KIT - REMOVABLE
109399
RACK KIT - REMOVABLE
109231
LATCH - LIFTGATE
109232
LATCH - LIFTGATE
08-417-25
Drivetrain Control Module (DTCM) Software Update Customers may experience one or more of the following: ● Rear axle bind during slow speed turning. Feels like the 4WD is active. ● While moving above 5 kph (3.1 mph) transmission goes into limp mode. This bulletin involves flashing the DTCM to the latest software level.
08-418-25
Battery Pack Control Module (BPCM) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find that the following Diagnostic Trouble Code (DTC) has been set: ● P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. Customers may experience the following: ● Poor battery performance or charging. ● The vehicle may not start This bulletin involves updating the BPCM with the latest available software.
109174
STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR – FRONT and LINK - STABILIZER BAR
9100227Rev3
Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108941
MODULE - STEERING CONTROL
108942
MODULE - STEERING CONTROL
108953
DUCT - CLEAN AIR
S2318000005 REV.C
The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And Fuel” or “Service Engine See Dealer”. The customer may also mention a “low power” complaint.
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2502000001
Lower Ball Joint / Lower Control Arm Servicing Updates.
08-375-25
Flash: Power Liftgate Module (PLGM) Updates Customers may experience **one or more of** the following symptoms: ● **The power liftgate will not open. ● The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. ● After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. ● Vehicle will not start due to a depleted battery.** ● The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves **inspecting and possibly** updating the PLGM with the latest software.
S2523000089
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
S2308000034 REV.A
No Wireless Charging Or Slow Wireless Charging
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
S2508000100
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
9100721
As of October 30, 2025 the 77C recall inspection instructions were revised. Prior to ordering parts, please ensure the vehicle has been inspected to the latest recall procedure to determine whether 77C part replacement is necessary. It is possible a vehicle that failed inspection and needed a part according to the previous instructions may no longer need a part based on the newly revised inspection instructions.
9100437Rev1
The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
9100672 Rev 3
Replacement components for transfer case are no longer available. To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.
105646
MODULE - STEERING CONTROL & COLUMN
09-006-25 REV. A
Engine Overheating Customers may experience the following: ● Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance This bulletin involves replacing the engine thermostat.
S2524000012
High Voltage Air Conditioning Refrigerant Dye
S2522000003
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
08-310-25
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update
S2523000083
Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.
9100325 Rev 1
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
S2518000008
Malfunction Indicator Lamp (MIL) Is On
S258A000002 REV.B
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
9100672 Rev 1
Replacement T-Case is no longer available. To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE
S2505000008
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100671
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S2505000006
Ebooster Electronic Booster Service Information.
21-016-25 REV. C
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
23-010-25 REV. A
Power Running Board Trim Paint Peeling Customers may comment on the following: ● The running board black trim paint is peeling Fig. 1 and Fig. This bulletin involves **painting and** replacing one or both power running boards as required.
S2408000079 REV.A
Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
21-016-25 REV. B
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.
S2508000055
Rear Liftgate Handsfree Feature Does Not Operate, Only Operates When the Key is in The Off Position
S2408000016 REV.C
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
18-076-25
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **U0104-00 - Lost Communication With Cruise Control Module. (NA Market Only) ● U0405-00 - Invalid Data Received From Cruise Control Module. (NA Market Only)** ● P018B - Fuel Pressure Sensor "B" Circuit Range/Performance. ● P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ● P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. ● P0461 - Fuel Level Sensor "A" Circuit Range/Performance. ● P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ● P0604-00 - Internal Control Module Random Access Memory Ram Error. ● P060C-00 - Internal Control Module Main Processor Performance. Customer may also experience one or more of the following: ● Undesirable vehicle drivability behavior causing a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. ● Pressing the ACC button while ESS is active can shift the vehicle to park. ● Idle speed oscillations observed when in "Snow" and "Mud" modes. ● Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. ● Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for five seconds during "Terrain" and "Rock" mode. ● Poor or reduced Air Conditioning (A/C) performance during wide open throttle or heavy acceleration. **In addition, the following software enhancement is available: ● Software update to prevent false DTC detection of U0104-00, U0405-00 and P018B. (NA Market Only)* This bulletin involves reprogramming the PCM with the latest available software.
18-077-25
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● **U0104-00 - Lost Communication With Cruise Control Module. (NA Market Only) ● U0405-00 - Invalid Data Received From Cruise Control Module. (NA Market Only)** ● P018B - Fuel Pressure Sensor "B" Circuit Range/Performance. ● P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ● P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. ● P0461 - Fuel Level Sensor "A" Circuit Range/Performance. ● P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ● P0604-00 - Internal Control Module Random Access Memory Ram Error. ● P060C-00 - Internal Control Module Main Processor Performance. Customer may also experience one or more of the following: ● Undesirable vehicle drivability behavior causing a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. ● Pressing the ACC button while ESS is active can shift the vehicle to park. ● Idle speed oscillations observed when in "Snow" and "Mud" modes. ● Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. ● Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for five seconds during "Terrain" and "Rock" mode. ● Poor or reduced Air Conditioning (A/C) performance during wide open throttle or heavy acceleration. **In addition, the following software enhancement is available: ● Software update to prevent false DTC detection of U0104-00, U0405-00 and P018B. (NA Market Only)* This bulletin involves reprogramming the PCM with the latest available software.
S2108000236 REV.B
Windshield HUD (Head Up Display) Display Features
S258A000017
Door speaker Inoperative or No Sound
106344
MANIFOLD - INTAKE
9100629
Before replacing the Headlamp Switch, due to an issue on the Dimmers. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. If it is the Instrument panel Dimmer (Right Dimmer) 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.76 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If it is the ambient light dimmer (Left Dimmer) 2.- Review the resistance value between Pins 8 & 3. The value should be around 14.55 KOhms, when in the lowest position (Dome defeat) to 182 ohms in the top position If a problem is found in the resistor values. Please replace the Switch.
S258A000002 REV.A
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2422000001 REV.D
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
S2523000053 REV.A
Service Electric Power Steering (EPS) Message On Instrument Cluster.
S2523000071
1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.
08-220-25
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
105648
MODULE - ENGINE CONTROLLER
S2519000006
Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
S2519000005
Service Electric Power Steering Message On Cluster.
21-029-25 REV. A
8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
S2208000138 REV.B
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2219000005 REV.D
Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.
9100622
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
9100565 Rev 1
C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
9100615
Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
9100614
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
S2514000003 REV.A
MIL-On/Check Engine Lamp (CEL)-On
S2509000006
Mil-On/Check Engine Lamp (CEL)-On
S2514000003
MIL-On/Check Engine Lamp (CEL)-On
S2523000053
Service Electric Power Steering (EPS) Message On Instrument Cluster.
S2523000054
Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
104970
CORE - HEATER
9100599
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
9100576
Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case. Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.
08-172-25
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.
08-175-25
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
08-163-25
Flash: Power Liftgate Module (PLGM) Software improvement Customers may experience one or more of the following: ● **Power Liftgate does not open or close the gate.** ● Liftgate does not operate with power, must operate manually. ● Double switch press causes the liftgate to go into manual mode. ● Battery drain after liftgate is closed following an opening obstruction This bulletin involves updating the PLGM with the latest available software.
21-016-25 REV. A
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: ● Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
S2508000039
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2308000120 REV.D
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
104686
BOLT - HEX FLANGE HEAD
S2523000048
Blind Spot Warning Message Displayed on the Cluster
S2508000034
No Crank, No Start, Start Stop Inoperative. P2AF5-00 - Starter Relay 3 Stuck On, P2AF6-00 - Starter Relay 3 Stuck Off
S2523000045
C058E-00 - BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE
9100569
Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
S2508000033
The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message
S2518000004
Mil-On/Check Engine Lamp-On
S2323000067 REV.A
Buzz Squeak Rattle (BSR) In The Door When Playing Music.
S2523000036
Sunroof Inoperative, Not Moving To Open Or Closed Positions.
S2523000038
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
S2308000025 REV.A
No Crank, No Start, Start Stop Inoperative
S2308000120 REV.C
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S2523000034
C008E-00 Setting After Windshield Replacement
9100565
Ebooster C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis)
S2508000029
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
104558
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Newsletter – Volume 11, Issue 4
21-029-25
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
S2523000023
Trailer Tow Lights Inoperative. Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
S2408000015 REV.D
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
26B Combo Rev1
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 26B Thermostat
S2509000004
Misfire DTCs, Rough Idle, Valvetrain Noise
S2523000021
Power Liftgate Drive Unit (PDU) Servicing Information.
09-006-25
Engine Overheating Customers may experience the following: ● Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance. This bulletin involves replacing the engine thermostat.
9100532
MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced.
9100390 Rev 1
D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.
S2423000027 REV.C
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
08-063-25
Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update.
S2509000002
Engine Noise
S258A000007
Radio Display Screen Flicker
S258A000009
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
23-010-25
Power Running Board Trim Paint Peeling The customer may comment on the following: ● Power running board black trim paint peeling Fig. 1 and Fig. 2 This bulletin involves replacing one or both power running board steps as needed
S2123000084 REV.A
1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S2223000069 REV.B
Rattle Noise From The Headliner Roof Area.
S2423000008 REV.A
SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.
08-053-25
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. ● P0300-00 - Multiple Cylinder Misfire. ● P0301-00 - Cylinder 1 Misfire Detected. ● P0302-00 - Cylinder 2 Misfire Detected. ● P0303-00 - Cylinder 3 Misfire Detected. ● P0304-00 - Cylinder 4 Misfire Detected. ● P0305-00 - Cylinder 5 Misfire Detected. ● P0306-00 - Cylinder 6 Misfire Detected. ● P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves updating the ISCM with the latest available software
103287
HOUSING - A/C AND HEATER
S2108000015 REV.J
Uconnect Box Require Service Message
08-040-25
Flash: Integrated Trailer Control Module (ITCM) Updates Customers may comment on the following: ● When driving the vehicle, the trailer brake gain screen will pop up in the Instrument Panel Cluster (IPC) for a few seconds (same screen that would pop up if you squeeze the trailer brake manual lever control under the steering wheel), however no activation is made by the driver at all. No additional brake power is applied to the vehicle during the pop up event. This bulletin involves updating the ITCM with the latest available software
102938
COOLER - AUXILIARY LOW TEMPERATURE
23-008-25
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2219000005 REV.C
Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
S228A000005 REV.E
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
103260
CENTER STACK - DISPLAY
102939
LATCH – FRONT & REAR DOOR
103228
SENSOR - BATTERY
S258A000004
DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
S2523000007
Trailer Brake Information Displays In Cluster With No Trailer Connected.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S258A000002
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
S2523000003
Door Latch, Handle And Ajar Additional Service Information.
S2423000051
2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The Seated Position.
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2310000003
The customer may experience an airbag light on or seat belt chime when buckled.
S2302000001 REV. A
Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
S2402000002
Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
S2423000012 REV.C
Power Liftgate Is Inoperative or Won’t Close.
S2408000119
Instrument Panel Cluster (IPC) message “Night Vision Unavailable Service Required” or Loss of Night Vision
101287
MODULE - TRANSFER CASE CONTROL
9100437
SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
S2424000012
Customer Indicates Rear Air Conditioning Is Blowing Much Warmer Than Front.
S2422000001 REV.C
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
08-228-24
R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam "X" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple® CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38.
08-230-24
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update.
S2423000046
Buzz Squeak Rattle From Right Rear Headliner Area.
S2424000011
Customer Indicates Air Conditioning Is Blowing Warm.
101231
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
101095
Bracket - Fender Mounting
S248A000015
Poor Audio Quality And Or Static From Wireless Devices
08-221-24
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2C30-00 - Ignition Coil Primary Circuit Fuse A. ● P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: ● Engine hesitates/misfires. This bulletin involves reprogramming the ISCM with the latest available software.
S2408000016 REV.B
Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch
S2219000007 REV.A
Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up
S2319000005 REV.A
Customer Complaint Of Loss Of Power Steering Assist.
S2423000024 REV.B
Door Ajar Light On With Door(s) Closed.
18-074-24
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0300 - Multiple Cylinder Misfire This bulletin involves reprogramming the PCM with the latest available software.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
08-202-24
Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank Performance Pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition Inop. ● Media Tuner Delayed. ● Charge Schedule HMI. RVC functions normally. ● Ambient Light Inop. ● Map in Cluster Inop. ● Media Widget Blank. ● Nav Map Black. ● Offroad Pages Inop. RVC functions normally. ● VR Inop. ● Incorrect Song Title Displayed, Carplay® only. ● HU switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Nav screen. RVC functions normally. ● Widgets Missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the "Camera View Pages"". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024.
9100409
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
S2523000078
Liftgate Latch Is Tripped Closed During Service Work. How To Open The Latch.
08-066-24 REV. A
Front Windows Inoperative Customers may experience the following: ● The front left and/or right window is stuck open. NOTE: Front windows do not operate for one full key cycle. Auto up functionality is lost until hard up stop is reached. This bulletin involves reprogramming the DDM and PDM with the latest available software.
21-048-24
Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. ● C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ● "4WD Overheated Temporarily Unavailable" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor.
100079
WIRING - ELECTRIC POWER STEERING
S2418000010
MIL On/Check Engine Lamp On, Engine May Run Rough
99964
BEZEL - DOOR HANDLE
100040
CENTER STACK - VEHICLE FEATURE CONTROLS
9100401REV1
3.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace it back. 5. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement. Follow all these steps, if issue still happens; reach out to the engineer at Stellantis for more support, if the engineer doesn t respond in 30 minutes. Then the speaker can be replaced.
9100401
3.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement.
S248A000013
After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
08-178-24
Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ● Incorrect navigation units. ● Accessibility settings missing. ● Missing radio stations. ● Incorrect phone widget. ● Radio freeze. ● Blank hybrid screen. ● Screen Off at start up. Rearview Camera (RVC) functions normally. ● USB mode changes on its own. ● ROV FOTA scheduling. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation delay. ● Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. ● FamCam "X" button missing. ● SXM reset. ● RVC zoom lagging. ● VR stuck in listening mode. ● Android Auto®/Car Play® disconnect. ● Missing battery voltage icon. ● Rear seat reminder inop. ● Missing menu bar. ● Radio resets. ● Missing Wifi app. ● Android Auto® radio reset. ● Music playback inop. ● Invalid FOTA popup. ● Assisted Call audio inop. ● Hybrid pages inop. In addition, the following software enhancement is available: ● Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024.
18-004-24 REV. B
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **P00F3-00 - Humidity Sensor Circuit Range-performance.** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. ● P0461-00 - Fuel Level Sensor "A" Circuit Range/Performance. ● P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. ● P2F64-00 - Ion Sense Feedback Circuit A. ● P0331-00 - Knock Sensor 2 Circuit Range/Performance. ● P0300-00 - Multiple Cylinder Misfire. ● P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ● P0604-00 - Internal Control Module Random Access Memory Ram Error. ● P060C-00 - Internal Control Module Main Processor Performance. **Customers may also comment on the following: ● Undesirable vehicle drivability behavior causing the a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. ● Pressing ACC button while ESS active can shift the vehicle to park. ● Idle speed oscillations observed when in Snow and Mud modes. ● Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. ● Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode. ● Vehicle performance complaints when coasting at lower speeds.** This bulletin involves reprogramming the PCM with the latest available software.
23-004-24 REV. A
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2108000249 REV.C
Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
S2423000030 REV.A
Buzz Squeak Rattle (BSR) From Upper Left Dash Area.
S2408000016 REV.A
Front Passenger, Rear right and/or Rear left Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch
18-064-24
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● **P018B - Fuel Pressure Sensor "B" Circuit Range/Performance.** Customer may also experience one or more of the following: ● **Undesirable vehicle drivability behavior causing the a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. ● Pressing ACC button while ESS active can shift the vehicle to park. ● Idle speed oscillations observed when in Snow and Mud modes. ● Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. ● Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode.** ● Poor or reduced air conditioning performance during wide open throttle or heavy acceleration. This bulletin involves reprogramming the PCM with the latest available software.
99500
CARRIER – PLANETARY & SHAFT KIT - OUTPUT
S2408000079
Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation
9100390 Rev1
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
S2421000001
No Reverse And/Or Forward Gear After D-Clutch Repair.
9100390
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
S2408000015 REV.C
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
9100364
Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE FULLY DOWN Steps for Tech: Before recalibrating 3rd row see please follow below mentioned steps first. -Turn off vehicle for 2 minute and then turn on vehicle and press 3rd row seat switch 2 times - Seat will start moving and relearn its correct hard stops and parameters. -Seat will recalibrate itself with updated SW.
08-153-24
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2408000066
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
S2408000067
The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2308000120 REV.B
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S228A000005 REV.D
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S2408000058
B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously
S2307000002 REV.B
Suspected Engine Coolant Leak
9100355
Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
S2423000030
Buzz Squeak Rattle (BSR) From Upper Left Dash Area
26B Combo
Customer Satisfaction Notification 26B Thermostat
S2223000044 REV.B
Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
S2408000048 REV.A
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
S2423000019 REV.A
Water Leaking Into Interior At D-Pillar Or Liftgate
09-011-24
Oil Leak from Turbo Oil Supply Line Customers may experience the following: ● Oil leak from turbo oil supply line. This bulletin involves replacing the turbo oil feed line.
23-034-24
Incorrect Front Seat Cover Installed **The customer may comment on the following:** ● Mismatched front seat covers (one or more seat covers have a “SERIES 1” badge Fig. 1, others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves possibly replacing mismatched seat cover(s).
23-037-24
Left Rear Door Sunshade Inoperative Customers may experience the following: ● Left rear door sunshade does not operate. This bulletin involves inspecting and, if necessary, replacing the left rear window sunshade assembly.
S2408000048
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
08-122-24
Transfer Case Shift Motor Wire Harness Connector Not Secured **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● U0418-00 - Implausible Data Received From Brake System Control Module 1. ● C1444-98 - T-Case Motor Overuse-Component or System Over Temperature. ● C00A8-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor B-Circuit Open. ● C00A7-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor A-Circuit Open. ● C149E-64 - Transfer Case Motor Position Sensor-Signal Plausibility Failure. ● C1423-64 - Transfer Case Internal Performance-Signal Plausibility Failure. ● C1406-13 - Transfer Case Brake Control-Circuit Open. ● C1477-4B - Transfer Case Clutch-Over Temperature. ● C140A-13 - Transfer Case Motor Control-Circuit Open. ● U041E-00 - Invalid Data Received From All Wheel Drive Control Module. ● U0422-00 - Implausible Data Received From Body Control Module. ● U0418-00 - Implausible Data Received From Brake System Control Module 1. ● U041E-00 - Invalid Data Received Form All Wheel Drive Control Module. ● U0403-00 - Implausible Data Received From T-Case. The customer may also comment on the following: ● 4WD Service light displayed in the Instrument Panel Cluster (IPC).
23-029-24
Incorrect Right Side Quarter Glass Installed Customers may experience one or more of the following: ● Right side quarter glass tint is mismatched. ● Right side of the vehicle allows more road noise into the vehicle.
23-030-24
Right Rear Door Sunshade Inoperative Customers may experience the following: ● Right rear door sunshade does not operate. This bulletin involves inspecting and, if necessary, replacing the right rear window sunshade assembly.
9100344
VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.
S2307000002 REV.A
Suspected Engine Coolant Leak
S238A000026 REV.A
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S2408000015 REV.B
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
S2208000060
Low Fuel Warning Indicator Stuck ON
S2223000022
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
9100303
Latch Assy - Liftgate Before replacing the liftgate latch for a liftgate not opening/closing on 2023MY & 2024MY vehicles only, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair.
9100269
Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. If airspring replacement is necessary, DO NOT replace multiple airsprings at once.
Reference83A
Emission Recall 83A Sales Code Alignment
S2123000032
Rattle Buzz Noise From Door Area
9100287
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
0800624A
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
1800324
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ? P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. ? P0461 - Fuel Level Sensor "A" Circuit Range/Performance.** ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
1800424
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ? P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. ? P0461-00 - Fuel Level Sensor "A" Circuit Range/Performance. ? P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. ? P2F64-00 - Ion Sense Feedback Circuit A. ? P0331-00 - Knock Sensor 2 Circuit Range/Performance. ? P0300-00 - Multiple Cylinder Misfire.** ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
2300424
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
S2408000002
Tire Pressure Warning Lamp is on Steady, or Flashing
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100203
Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen
S2308000067
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border
2300224
Incorrect Air Dam Installed Customers may comment on the following: ? The front fascia may be damaged during off road driving/driving over obstacles (air dam sits too low allowing for sand intrusion) Fig. 1 This bulletin involves replacing the front air dam.
0800424
Flash: Central ADAS Decision Module (CADM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C008E - ECU Internal Performance (NA Only). In addition, the customer may comment on one ore more of the following: ? Advanced Driver Assistance Systems (ADAS) features disabled with a Instrument Panel Cluster (IPC) message, occurring at or near the U.S.A./Mexico border (NA Only).** ? Excessive warnings from the ADAS/Active Lane Management (ALM) system (MEA Only). This bulletin involves reprogramming of the CADM with the latest available software.
S238A000058
Radio Navigation Displays Message ?No Maps Available?
0825323
Flash: Memory Seat Module (MSM) Updates Customers may experience: ? Memory seat does not stay saved to the customers desired set position. This bulletin involves reprogramming the MSM with the latest available software.
9100279
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
0824123A
Flash: Brake System Control Module (BSCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.
0824023
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: After towing a heavy load above the protection limit, the air suspension will only lower and will remain in low ride height. Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.
0824123
Brake Warning Lamp On In Cold Temperatures Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C00500-00 - Brake System Hydraulic Leak. Customers may also experience: ? A brake warning lamp on in Instrument Panel Cluster (IPC) and a firmer brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.
9100276
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2323000083A
Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.
S2309000013
Verifying Camshaft Diagnosis
0804623B
R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting noperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold noperable on comfort temperature slider. Display input lagging after CarPlay® is connected. Changed to unselected audio source. Setting preferences not save
S2323000083
Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.
S238A000055
Audio Muted During A CarPlay Or Android Auto Phone Call
0804623
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won't dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default.
S2325000008
Mil-On/Check Engine Lamp-On with ANY DTCs. Freeze frame data from the powertrain control module (PCM).
9100264
PSU Oil Pump Assy
9100265
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
S238A000053
Subwoofer Buzz, Rattle, Noisy Or Loose
0823923
Transfer Case Shift Motor Wire Harness Connector Not Secured Customers may experience a Malfunction Indicator Lamp illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes have been set: U0418-00 Implausible Data Received From Brake System Control Module 1. C1444-98 T-Case Motor Overuse-Component or System Over Temperature. C00A8-13 4WD/AWD Transfer Case Unit Actuator Position Sensor B-Circuit Open. C00A7-13 4WD/AWD Transfer Case Unit Actuator Position Sensor A-Circuit Open. C149E-64 Transfer Case Motor Position Sensor-Signal Plausibility Failure. C1423-64 Transfer Case Internal Performance-Signal Plausibility Failure. C1406-13 Transfer Case Brake Control-Circuit Open. C1477-4B Transfer Case Clutch-Over Temperature. C140A-13 Transfer Case Motor Control-Circuit Open. U041E-00 Invalid Data Received From All Wheel Drive Control Module. U0422-00 Implausible Data Received From Body Control Module. U0418-00 Implausible Data Received From Brake System Control Module 1. U041E-00 Invalid Data Received Form All Wheel Drive Control Module. U0403-00 Implausible Data Received From T-Case. The customer may also comment on the following: 4WD Service light displayed in the Instrument Panel Cluster. This bulletin involves performing a push?pull?push test on the transfer case shift motor wire harness connector.
1810523
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
1810423
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
S2309000011
Customer may complain "Service Engine ? See Dealer" message displays in cluster
S2318000005
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?.
S238A000026
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S238A000049
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
9100252
LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.
S2308000123
No crank/No start with no DTC?s
9100227
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
0814723
Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217-00.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering lamp in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.
S2309000010
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
S2308000125
Vehicle sunroof will not operate and 3rd row seat switches will not illuminate.
S238A000047
Humming Noise Through Speakers While Vehicle Is Off
S2308000122
Vehicle is a no crank/no start with the following DTCs, as well as a no crank/no start condition: U0164, U0140, U0151, U0155
S2323000078
Squeak from the Center Console Area
S2308000120
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S238A000046
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
S2208000172
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
S2219000005
Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
9100157
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
9100222
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
2309723
Mismatched Steering Wheel Stitching Incorrect gray stitching on steering wheel (correct stitching on steering wheel should be brown as found on the air bag) This bulletin involves replacing the steering wheel.
0821623A
Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and use of TSB 08-216-23
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
0901823
Oil Leak from Turbo Oil Supply Line Customers may experience the following: ? Oil leak from turbo oil supply line. This bulletin involves replacing the turbo oil feed line.
2309523
A snowflake pattern (delamination) appearing on the windshield This bulletin involves inspecting the windshield for snowflaking/delamination and possibly replacing the windshield.
2309623
Incorrect Right Side Quarter Glass Installed. Customers may experience one or more of the following:- ? Right side quarter glass tint is mismatched. ? Right side of the vehicle allows more road noise into the vehicle. This bulletin involves inspecting and possibly replacing the right side quarter glass.
S2319000008
Clicking Noise From Steering Column While Turning Steering Wheel.
S2208000011
Wireless Qi Charger Not Charging
S2323000069
3rd Row Seat Shakes Or Vibrates When Folding.
9100212
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
9100217
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.
0821323
Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54 - 3rd Row Seat LT - Recline Motor 1- Missing Calibration. This bulletin involves performing a software update and calibration routine on the FSM.
0500523
Brake Pedal Adjustment Inoperable The adjustable brake pedal is inoperable. The braking function is not affected but the power adjustment does not work. The acceleration pedal can be power adjusted still. This bulletin involves inspecting and possibly replacing the brake and accelerator pedal assembly.
S2317000001
Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.
S2321000008
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0731 ? Gear 1 Shift Incorrect Ratio, And/Or P07D9 ? Gear Shift Incorrect Ratio, Set.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2309323
Incorrect Air Dam Installed The front fascia may be damaged during off road driving/driving over obstacles (air dam sits too low allowing for sand intrusion) (Fig. 1) . This bulletin involves replacing the front air dam.
9100204
SENSOR, Battery Please call FCA Redacted Content prior to replacement. This part should not be replaced unless there is physical damage to the part or Code B2193 is present. If no response in 15 minutes, proceed with repair.
9100195
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
2400623
A/C Diagnostic LOP Change
S2223000078
Interior Dust Intrusion In Rear Cargo Area.
9100205
TOUCH DISPLAY - HVAC CONTROLS For complaints of non-operational HVAC Touch Display (center stack buttons still function normally), please contact FCA redacted Content prior to replacing this part. If no response in 15 minutes, proceed with repair.
S238A000025
U0140-00 Lost Communication With BCM DTC Is Active Or Stored In Video Routing Module (VRM)
S238A000043
SiriusXM (SXM) Advertisements Pop Up On Radio
TSB0820023
Excessive warnings from the Advanced Driver Assistance Systems (ADAS) Active Lane Management (ALM) system.
S2008000031
Low Charging Voltage Displayed On Cluster
S2223000027
Buzz Rattle Squeak Noise From Under Hood
S2323000066
Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.
S2323000067
Buzz Squeak Rattle (BSR) In The Door When Playing Music.
S2324000012
Customer Indicates Whistle Noise Coming From The Rear Of The Vehicle.
92776
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev. E)
S2023000037
Wind Whistle Noise From Dash A Pillar Area While Driving
S2308000097
CEL (Check Engine Lamp) Illuminated, Service 4WD System Message Displayed on The Cluster
S2322000002A
Spare Tire Winch Operation. Winch Cable Binding.
S2322000002
Spare Tire Winch Operation. Winch Cable Binding. (Document incorrectly indicates S2323000002)
S2302000004
Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.
S238A000036
Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?
S238A000037
Radio Resets Intermittently After A Screech Or Buzz Sound
2400823
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates Customers may experience one or more of the following HVAC A/C cool down concerns: ? Insufficient A/C performance for both the first and second row comfort. ? Poor heated/vented seat performance This bulletin involves reprogramming the HVAC with the latest available software.
2308623
Front Right Fender is not Flush with Passenger Door Front right fender (passenger side) is not flush with door. This bulletin involves inspecting the front right fender for an overflush condition and possibly adjusting the fender to be flush.
9100190
Rear Window Sunshade For Rear door sunshade wrinkles. Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by applying heat/steam. Component replacement is not required
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0818223
Power Liftgate Module (PLGM) Replacement Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves replacement of the PLGM
2308123a
Incorrect Front Seat Cover Installed Mismatched front seat covers (one or more seat covers have a ?SERIES 1? badge (Fig. 1) , others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves possibly replacing mismatched seat cover(s).
S2308000088
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
9100189
Starter motor Before replacing the starter for a vehicle No-Start on 2022MY & 2023MY vehicles only, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2108000193
Forward Collision Warning OFF Indicator Is Displayed In The Cluster
S2302000003
Payload Limit Exceeded Message On Instrument Cluster Message Center.
S2308000017
Battery Drain, No Start, Power Liftgate Inoperative
S238A000034
USB Hub In-Operable
S238A000035
Pop Or Static Noise From Radio As The Vehicle Is Being Started
S238A000030
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
9100183
Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Contact Engineering at FCA Redacted Content with results before replacing Amplifier/Radio. If no response in 15 minutes, proceed with repair.
0816123
Missing Second Media Remote The vehicle is missing the second media remote. This bulletin involves placing the missing media remote in the vehicle, and informing customer that the second remote is in the vehicle.
2400723
HVAC temperature door stuck (HVAC) Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ?B11CB-92 Front/Left Temperature Door 1 Control - Performance or Incorrect Operation. ? B11CC-00 Main/Left Temperature Door 1 Travel Too Small. Customers may also comment on the following: ? Driver side temperature cold when commanded to hot (or vice versa). This bulletin involves installing a three millimeter foam washer under the blend door cam gear.
2308123
Incorrect Front Seat Cover Installed Mismatched front seat covers (one seat cover has a ?SERIES 1? badge (Fig. 1) , the other has no badge). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves replacing one front seat cover containing the ?SERIES 1? badge.
91887
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
91890
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
91903
Warranty Bulletin D-23-12 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)
91905
FCA Caribbean Warranty Bulletin ID-23-15 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)
9100160
Power wndow switch passenger
S2223000044
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
S2309000003
Customer may experience a knocking, pinging or rattling noise coming from the engine.
S2319000005
Customer Complaint Of Loss Of Power Steering Assist.
2306523
Loose or Missing Front Roof Ditch Molding Loose or missing front roof ditch molding. This bulletin involves inspecting both front roof ditch moldings for looseness and replacing if loose or missing.
0901023
Make Up Air (MUA) Valve Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P2C90 - Crankcase Ventilation System - Hose A Disconnected. This bulletin involves replacing the MUA check valve, or performing an inspection and possibly replacing the PCV valve.
S2208000004
Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust
0813823
Stop/Start Disabled Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) have been set: ? P2AF6-00 - Starter Relay 3 Stuck Off. Customers may also experience: ? Start/Stop disabled. This bulletin involves checking connector D3157A is properly connected to the Power Distribution Center (PDC).
0901123
Turbo to Charge Air Cooler Quick Connect Loose Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0101 - Mass Air Flow Sensor Circuit Performance. ? P0236 - Turbocharger/Supercharger Boost Pressure Sensor Performance. Customers may also comment on the following: ? Reduced engine performance. This bulletin involves inspecting turbo to charge air cooler quick connect at the turbo, performing a push-pullpush verification check on the quick connection and ensure it is locked.
9100175
Sunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. There is Diagnostic and Testing documentation available for this part in service Library to check the switch before replacing the part. For additional assistance, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
2304823
Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing. Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover.
S2308000068
Front Inverter Outlet and Rear Center Console Power
S2319000003
Oil Wetness On Electric Power Steering
0700723
Water Quality When Mixed With Engine Coolant
9100153A
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
9100169
Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.
1804023
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set: ? **P0300-00 - Multiple Cylinder Misfire. ? P0301-00 - Cylinder 1 Misfire Detected. ? P0302-00 - Cylinder 2 Misfire. ? P0303-00 - Cylinder 3 Misfire ? P0304-00 - Cylinder 4 Misfire. ? P0305-00 - Cylinder 5 Misfire. ? P0306-00 - Cylinder 6 Misfire.** ? P05CC-00 - Cold Start A Camshaft Position Timing Performance Bank 1. Customer may also experience the following: ? Poor or insufficient A/C performance during towing or other high torque maneuvers. ? Belt chirp is heard at startup or when A/C cycles on. This bulletin involves reprogramming the PCM with the latest available software.
1805923
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Poor or reduced air conditioning performance during wide open throttle or heavy acceleration. This bulletin involves reprogramming the PCM with the latest available software.
2305323
Lower Day Light Opening or B-Pillar Moldings Have a Poor Fit or are Loose ? One or more, lower day light opening moldings (lower belt line molding) have a poor fit to door glass and/or a wavy appearance. ? Minor wind noise coming from one or more doors. ? Front door trim is loose at the B-pillar. This bulletin involves inspecting all four lower day light opening moldings (lower door belt line) or inspecting the both the left and right front door belt moldings at the B-pillar for looseness and possibly replacing one or more moldings.
S2323000021
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
0812023
Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination. Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.
2302323
Right or Left Front Speaker Rattle with McIntosh System The customer may describe speaker rattle heard during any audio play from the right or left front speakers specifically This bulletin involves possibly adding tape to the left or right front door speaker grille behind the McIntosh Badge.
S2318000007
Mil Lamp-On/Check Engine Lamp-On after a cold engine start.
0811223
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
9100142
Mirror
S2223000063
Ambient Temperature Sensor Servicing.
0810423
Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? USB playback inoperative. ? Wireless connectivity media playback inoperative. ? Radio resets. ? VR inoperative. ? Call does not end on the cluster. ? Seat comfort graphic incorrect. ? Wireless and Wired CarPlayT inoperative. ? Vehicle positioning (Lat/Long) inoperative. ? Audio sources inoperative. ? Profile avatar changes in valet mode. ? Electric Vehicle (EV) pages inoperative. ? Scheduled cabin cooling inoperative. ? Rear seat entertainment audio overlap. ? Black Screen (This will not affect back up camera operation). ? Unable to connect second wireless connectivity device. ? Assist call inoperative. ? Comfort graphic overlap. ? Translated text is incorrect. ? Comfort softkeys incorrect. ? Unable to exit seat comfort pop-up (This will not affect back up camera operation). ? Compass inoperative. ? Wireless connectivity disconnect. ? Display does not return to idle mode after call. ? Radio slow response. ? SXMT favorites inoperative. ? Display switches to Nav on VR prompt. ? Tutorial App inoperative. ? Unable to exit EV pages (This will not affect back up camera operation). ? Dynamic RVC guidelines inoperative. ? Unable to switch audio sources. ? European media source (DAB) available on North America vehicles. ? Wired CarPlayT inoperative. ? Audio sources unavailable after profile switch. ? Audio repetition stops during incoming calls. ? Schedule update inoperative. ? Radio screen freezes (This will not affect back up camera operation). ? Audio unmuted at door close. ? Audio loss. ? Setting preferences will not return to default. ? Surround view camera inoperative (This will not affect back up camera operation). ? FamCam image in black and white.
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0809723
Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.
Newsletter
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
9100156
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
Notification39A
Customer Satisfaction Notification 39A Steering Column Adjustment
0806023
Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.
2302923
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
0805523
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.
S2108000015
Uconnect Box Require Service Message
S2208000174
No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
S2323000016
Power Side Step Does Not Operate Or Operates Intermittently
S2323000017
Enabling A New Power Side Step Module.
S2223000069
Rattle Noise From The Headliner Roof Area.
S2223000079
Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
S2323000014
Rattle Buzz Noise From Left Front Dash Area.
S2302000001
Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
9100125
ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content
08-017-23
Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.18.
23-009-23
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner (Fig. 1) .Interior Rear Facing Camera Bezel This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.
23-001-23
Easy Entry and Fold Flat Seats Inoperative This bulletin involves inspection and adjusting the cables for the easy entry/exit and fold flat 2nd row seats. If the cables can not be properly adjusted, then they will need to be replaced. The customer may comment on the following: 2nd row easy entry seat does not operate properly. 2nd row seat fold flat feature does not operate properly.
08-001-23
Flash: Air Suspension Control Module (ASCM) There are no fixes for customers facing symptoms contained in this software. The ASCM software update is being released as a generic release to support ASCM replacement only in Service. This bulletin involves reprogramming the ASCM with the latest available software.
S2219000007
Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up
08-218-22
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): C1592-00 - Electronic Power Steering Motor Circuit. The customer may also experience a lack of power steering assist at vehicle start up with no DTC or cluster message present.
9100103
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
SENSOR Intrusion Module
9100105
Seal, Sunroof
0809922REVC
Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) and/or Service Air Suspension Message In Cluster. Upon further investigationthe technician may find the following Diagnostic Trouble Code (DTC): U0422-00 Implausible Data Received From Body Control Module. The customer may also experience one or more of the following: Power side step noise unacceptably loud. The power side steps still deploy/retract after being disabled (i.e. PowerSide Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a batterydrain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changingradio setting within five seconds after a door is closed).
9100085
Front door check If a 2022 WS Jeep Grand Wagoneer comes in with a front door making a popping, creaking, or clicking noise. Please check each fastener of the door check strap with a torque wrench to verify fastener torque is to specification. If not, proceed with required repair.
85514
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer (WS) (Rev. A)
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.