Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
23-037-26
Rearview Mirror Bracket Delamination Customers may experience the following: SYMPTOM: ● Rearview mirror has detached and is hanging from windshield. NOTE: Rearview mirror can become detached with minimal force applied. This bulletin involves inspecting the rearview mirror bracket adhesion and possibly replacing the windshield.
114282
***Recall Completion Prior to Sale of Vehicle***
114283
***Recall Completion Prior to Sale of Vehicle***
08-289-26 REV. A
Transmission Control Module (TCM) Diagnostic N/A - This bulletin was released in error. SYMPTOM:
113276
CORE – HEATER
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
21-053-26
Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2797-00 - Auxiliary Transmission Fluid Pump Performance. Customers may also comment on the following: ● Engine Stop-Start (ESS) does not operate. ● "Service Transmission" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly replacing the transmission oil pump motor.
113275
MOTOR - POWER RUNNING BOARD
08-255-26
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
113123
SPRING KIT - DISC BRAKE PAD
90 Combo Rev2
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Purge Valve Hose SYMPTOM DESCRIPTION The purge valve hose on about 15,000 of the above vehicles may become disconnected from the intake manifold or the purge solenoid. This condition can cause an engine misfire, rough running and hard starting. In addition, the Malfunction Indicator Lamp (MIL) may illuminate on the instrument panel cluster.
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100848
If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the concern constant or Intermittent? 3.If intermittent, how often does it occur? Daily, Weekly, Randomly 4.Does the seat move on its own without pressing any switch? Yes / No 5.Does the issue occur only while driving, only at key-on, or while the vehicle is parked? 6.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? 7.Does pressing the switch multiple times temporarily restore operation? 8.Have any other seat functions or electrical features been affected at the same time? 9.Has the seat adjuster switch or seat assembly been previously repaired or replaced? Before replacing the seat adjuster switch, verify power, ground, connector engagement, wiring integrity, and inspect for blown fuses or damaged harnesses. If no external issues are found and the concern is verified, an intermittent internal switch failure should be considered.
08-247-26
Flash: Smart Lighting Module Left (SLML) Updates Customers may experience one or more of the following: ● Turn signal indicator in the Instrument Panel Cluster (IPC) blinks ON/OFF at a faster than normal pace. ● Turn signal lamp blinks but the lighting is not sweeping when activated. ● Decorative turn signal lamp does not turn on when activated. NOTE: Turn signal operation still meets the regulatory requirements. This bulletin involves inspecting and possibly reprogramming the SLML with the latest software.
23-023-26
Noisy Power Side Step Customers may comment on the following: ● A ratcheting/creaking noise can be heard at the end of the power side steps (running boards) deployment and at the beginning and end of retract This bulletin involves cleaning, tightening, applying Loctite 290 and testing both power side steps.
112979
CAMERA - REAR VIEW
112980
CAMERA - REAR VIEW
09-012-26 REV. A
Oil Pan Leak Customers may experience the following: SYMPTOM: ● 'Low Oil Level' message on in the Instrument Panel Cluster (IPC). ● Oil Leak. This bulletin involves replacing the engine oil pan.
9100833
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
09-012-26
Oil Pan Leak Customers may experience the following: SYMPTOM: ● 'Low Oil Level' message on in the Instrument Panel Cluster (IPC). ● Oil Leak. This bulletin involves replacing the engine oil pan.
S2624000004 REV.B
A/C Inoperative, A/C Relay Not Engaging.
S2624000007
A/C Inoperative Or Intermittently Inoperative.
S1623000028 Rev. K
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
23-022-26
Door Nameplate Missing Customers may comment on the following: ● The door nameplate is missing on the right and/or left front door. This bulletin involves inspecting and possibly replacing one or both front door nameplates.
9100818
Power Side-Steps/Running Boards not working properly, stuck or inoperable due to DTCs: B1DB2-13 - Left Power Side Step Motor - Circuit Open / B1DB3-13 - Right Power Side Step Motor - Circuit Open B1DB4-39 - Left Power Side Step Position Sensor - Signal Has Too Few Pulses / B1DB5-39 - Right Power Side Step Position Sensor - Signal Has Too Few Pulses Please do not replace the motors or the module if you're seeing this DTCs coming up Write/record the DTCs in the narrative Please refer to the DTC service manuals available in the Service Library to root cause and repair accordingly
9100832
Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F - Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.
9100838
Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to the updated Service Library diagnostic procedure for P1CEA-00-BOOST SIDE EVAP PURGE SYSTEM PERFORMANCE (MODULE, Powertrain Control (PCM), 3.0L GMET6) and SOL S2518000008.
9100834
Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
S1623000028 REV.J
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2608000026
Power Liftgate Will Not Power to a Fully Open Position, Adjustable Power Liftgate Height
S1623000028 REV.I
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000038
Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.
23-020-26
Damaged Hood Bumpers Customers may comment on one or more of the following: ● Excessive hood under flush to fenders. ● One or both adjustable hood bumpers are broken. This bulletin involves replacing both hood bumpers.
S2624000004 REV.A
A/C Inoperative, A/C Relay Not Engaging.
112180
BEZEL - OVERHEAD CONSOLE
9100786 Rev 1
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111830
SENSOR – KNOCK
111831
SENSOR – KNOCK
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
112037
MODULE - IGNITION
S248A000015 REV.A
Poor Audio Quality And Or Static From Wireless Devices
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
111702
SWITCH - LIFTGATE
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
08-199-26
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-96 ECU Internal Performance-Component Internal Failure. ● B1560-11 Cellular Antenna 1 - Short To Ground. ● B1560-13 Cellular Antenna 1 - Circuit Open. ● B1561-11 Cellular Antenna 2 - Short To Ground. ● B1561-13 Cellular Antenna 2 - Circuit Open. ● B1562-14 GPS Antenna Short To Ground Or Open. Customers may also experience the following: ● "Uconnect Box Required Service" message in Radio Display This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5R to R5T software level.
08-190-26
Proxi Configuration Alignment: Display Screen Module (DSM) Customers may experience one or more of the following: ● The odometer is flashing. ● The heated seats not showing on rear screen Fig. 1 This bulletin involves performing a restore vehicle configuration and Proxi configuration alignment
9100808
Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim. Please refer to the thermostat's MEDIA image.
111402
AIR BAG - DRIVER
111403
AIR BAG - DRIVER
S2308000034 REV.B
No Wireless Charging Or Slow Wireless Charging
08-174-26
Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set at least one of the following Diagnostic Trouble Codes (DTCs): ● C2203-00 - Current VIN Missing/Mismatch. ● C008E-00 - ECU Internal Performance. (With Environmental Data Decode Byte: APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT.) Customers may also comment on one or more of the following: ● The Instrument Panel Cluster (IPC) is displaying one or more of the following messages: ○ "ACC/FCW Unavailable Service Required". ○ "ACC/FCW Limited Functionality". ○ "Active Lane Management Limited Functionality." ○ "Active Lane Management Unavailable Service Required". ○ "Automatic Emergency Braking (AEB) Limited Service Required". ○ "AEB Unavailable Service Required". ○ "Blindspot Detection Unavailable Service Required" ○ "Blindspot Detection Limited Functionality" ● Customer states that the ADAS features are disabled This bulletin involves **inspecting and possibly reprogramming** the CADM with the latest available software and possibly performing a Long Range Camera Front (LRCF) calibration
S2523000003 REV.A
Door Latch, Handle And Ajar Additional Service Information.
08-069-26 REV. A
Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: ● Power Liftgate does not operate. The Instrument Panel Cluster (IPC) may display "Liftgate Open", a warning light may illuminate even though the liftgate appears fully closed, and an audible chime may be generated at speeds above 8 kph (5 mph). The liftgate cannot be opened using the front interior switch, key fob, Hands Free kick or exterior handle. ● The power liftgate will not open. ● The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. ● After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. ● Vehicle will not start due to a depleted battery. ● The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly reprogramming the PLGM with the latest available software.
08-075-26 REV. A
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S2623000024
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
111396
COOLER - AUXILIARY LOW TEMPERATURE
111128
THERMOSTAT – NONE
111129
THERMOSTAT – NONE
08-143-26
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
23-010-26
Intermittent Poor HVAC Performance Customers may comment on the following: SYMPTOM: ● Intermittently the HVAC blows or feels like the output has been reduced resulting in poor performance in cold temperatures. NOTE: This issue only happens in temperatures that fluctuate between freezing and slightly above. The thawing and refreezing process produces a build up of ice on the cowl baffles. This bulletin involves removing both right and left side rubber flaps from the cowl baffles.
S1623000028 REV.H
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2223000022 REV.E
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
111121
SWITCH - POWER WINDOW
111124
SWITCH - POWER WINDOW
S2408000016 REV.E
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
9100786
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
S268A000011
Radio Remains On After Ignition Off
9100789
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
9100790
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
08-134-26
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
08-123-26
Instrument Panel Cluster (IPC) Heads Up Display (HUD) Failure The vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): SYMPTOM: ● B12B5-49 - Head Up Display Module-Internal Electronic Failure. Customers may experience the following: ● Audible ringing noise coming from the instrument panel around the HUD module area when on. s are to be made at this time. Once available, new PN 68613172AG will have the solution. A SW update is not available to the HUD module. POLICY: Information Only.
18-044-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2608000014
Near Field Communication Card (NFC) inoperative, Radio Frequency Hub (RFHUB) May Set Diagnostic Trouble Code U151F-87 Digital Key Control Module Secret Code-Missing Message (and/or) A Cluster Message May Appear “Processing Digital Key”
09-006-26
Blocked Make-Up Air (MUA) Solenoid Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P051B-00 - Crankcase Pressure Sensor Circuit Range/performance. This bulletin involves replacing the clean air duct assembly.
S2608000015
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
S2219000004 REV.A
Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
S2608000005
Power Liftgate Module Sets Diagnostic Trouble Code B1963-00 Power Liftgate Performance
9100784
Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.
S2523000070 REV.A
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
110220
HANDLE - EXTERIOR DOOR
08-105-26
Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. The customer may experience the following: ● Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.
S2621000003 REV.A
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000016 REV.D
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
9100777
Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to SOL S2518000008.
2323000066 REV.A
Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.
S2621000003
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
110463
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
08-075-26
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S2423000027 REV.D
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S2514000003 REV.B
MIL-On/Check Engine Lamp (CEL)-On
S2623000007
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
9100591 Rev 1
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
9100768
If the Power Liftgate (PLG) does not operate following battery drainage or when DTCs B2199-16 or B21DD-16 are active, perform the following steps: 1. Verify Battery Voltage: Ensure battery voltage is at nominal value (minimum 12.5 V). Charge the battery, if necessary before proceeding. 2. Confirm Low Voltage DTCs: After charging, verify that any low battery voltage DTCs are stored. 3. Check PLGM Proxi Alignment: 4. If PLGM is not aligned: - Perform Proxi Alignment - Reset the module - Perform module recalibration. 5. If Proxi Is Correct: - Reset the module. - Perform module calibration. 6. Diagnose Active DTCs 7. Inspect wiring and related components associated with those DTCs. Repair as necessary and clear DTCs. 8. Module Replacement: If the module does not accept Proxi alignment, Module reset, or Calibration.
08-069-26
Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: ● Power Liftgate does not operate. The Instrument Panel Cluster (IPC) may display "Liftgate Open", a warning light may illuminate even though the liftgate appears fully closed, and an audible chime may be generated at speeds above 8 kph (5 mph). The liftgate cannot be opened using the front interior switch, key fob, Hands Free kick or exterior handle. ● The power liftgate will not open. ● The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. ● After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. ● Vehicle will not start due to a depleted battery. ● The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly reprogramming the PLGM with the latest available software.
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S268A000005
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2308000120 REV.F
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2624000002
Rear HVAC Buttons Inoperative Or Sticking
S2607000002
Hemi Water Pump Coolant Leak Inspection
S2523000089 REV.A
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
109724
Water Pump & Chain Case Cover
109727
Water Pump & Chain Case Cover
08-012-26
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2308000120 REV.E
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109152
CORE – HEATER
109153
CORE – HEATER
S2623000001
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000002
Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
109398
RACK KIT - REMOVABLE
109399
RACK KIT - REMOVABLE
109231
LATCH - LIFTGATE
109232
LATCH - LIFTGATE
08-416-25
Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set at least one of the following Diagnostic Trouble Codes (DTCs): ● C2203-00 - Current VIN Missing/Mismatch. ● C008E-00 - ECU Internal Performance with Environmental Data Decode Byte: APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT. Customers may also comment on one or more of the following: ● The Instrument Panel Cluster (IPC) is displaying one or more of the following messages: ○ "ACC/FCW Unavailable Service Required". ○ "ACC/FCW Limited Functionality". ○ "Active Lane Management Limited Functionality." ○ "Active Lane Management Unavailable Service Required". ○ "Automatic Emergency Braking (AEB) Limited Service Required". ○ "AEB Unavailable Service Required". ○ "Blindspot Detection Unavailable Service Required" ○ "Blindspot Detection Limited Functionality" ● Customer states that the ADAS features are disabled. This bulletin involves reprogramming of the CADM with the latest available software and possibly performing a Long Range Camera Front (LRCF) calibration
109174
STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR – FRONT and LINK - STABILIZER BAR
08-404-25
Drivetrain Control Module (DTCM) Software Update Customers may experience one or more of the following: ● Rear axle bind during slow speed turning. Feels like the 4WD is active. ● While moving above 5 kph (3.1 mph) transmission goes into limp mode. This bulletin involves flashing the DTCM to the latest software level.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2508000107
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108941
MODULE - STEERING CONTROL
108942
MODULE - STEERING CONTROL
108953
DUCT - CLEAN AIR
S2318000005 REV.C
The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And Fuel” or “Service Engine See Dealer”. The customer may also mention a “low power” complaint.
90C Combo Rev1
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 90C Purge Valve Hose
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2502000001
Lower Ball Joint / Lower Control Arm Servicing Updates.
S2523000089
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
S2308000034 REV.A
No Wireless Charging Or Slow Wireless Charging
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
S2508000100
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S2508000095
Cluster Displays “Blindspot Alert Unavailable Service Required” Warning Message, Driver/Passenger Mirror Blind Spot Detection Lights Stay ON, ADAS Features Disabled. Multiple DTC’s Active Or Stored
9100708
DTC B1E21 is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should not be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA.
S2509000009
Engine Oil Leak
S2508000091
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
9100672 Rev 3
Replacement components for transfer case are no longer available. To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.
105646
MODULE - STEERING CONTROL & COLUMN
S2524000012
High Voltage Air Conditioning Refrigerant Dye
S2522000003
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
S2523000083
Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.
S2518000008
Malfunction Indicator Lamp (MIL) Is On
9100672 Rev 1
Replacement T-Case is no longer available. To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE
S2505000008
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
9100671
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
OTHERDOC_149
Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].
105648
MODULE - ENGINE CONTROLLER
9100599
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
105130
D-25-11 FFB Prog - Front & Rear Turbo Assem, Turbo Wiring Assem and Fuel Rail Assem - 2026 WS/DT with 3.6L Hurricane SO Twin Turbo Engine
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.