S2609000011
Service Bulletin/Repair Instructions
MIL-On and/or Engine Oil Leak
Vehicle report
2024 JEEP WRANGLER 4XE
Service bulletins
205 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000048 REV.A
Service Bulletin/Repair Instructions
Customer States Driver Seat inoperative. Seat Fuse F59 30A Found blown.
9100363 Rev 3
Service Bulletin/Repair Instructions
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.
23-036-26
Service Bulletin/Repair Instructions
Water Leak In Rear Cargo Area Customers may comment on the following: SYMPTOM: ● Water leak in the rear cargo area.
S2623000048
Service Bulletin/Repair Instructions
Customer States Driver Seat Inoperative.
113792
Service Bulletin/Repair Instructions
PAD - INSTRUMENT PANEL
9100872
Service Bulletin/Repair Instructions
Display Exchange part has been superseded. Order the latest Z part number: Z8607669AC --> Z8791155AA (Active Exchange Part) Z8607669AD --> Z8791669AA (Active Exchange Part) Z8607669AE --> Z8791156AA (Active Exchange Part) Z8607671AC --> Z8791157AA (Active Exchange Part) Z8607671AD --> Z8791158AA (Active Exchange Part) Z8607671AE --> Z8791159AA (Active Exchange Part)
9100840
Service Bulletin/Repair Instructions
Switchbank 4 gang The customer will notice either one or two of the following conditions: 1. Fuel Door is Not opening when Fuel door Switch is pushed. Technician Observe the DTC P04CB-FUEL FILL DOOR OPEN REQUEST SENSOR-SWITCH CIRCUIT HIGH. 2. Drives Modes do not work when Switch is pressed (Hybrid, Electric, E-save). Technician Observe DTC U113B-LOST COMMUNICATION WITH SWITCH BANK MODULE. Procedure: If during vehicle Scan diagnostics besides DTC's P04CA, P04CB or U113B. there are another DTCs Repair it First accordingly. DTC's may be related to main ECU's like: HCP, BCM, PCM, etc. If DTC P04CB and/or U113B are still present, then follow the following action before replacing the Switch: 1. Read vehicle DTCs while the IGN ON. 2. Verify ESBM feed fuse state. Replace the fuse if needed. 3. Wiggle the ESBM harness takeout (LIN and ESBM feed takeout) and monitor the state of DTC P04CB and/or U113B. o If this step affects DTC P04CB and/or U113B. behavior, the issue is likely related to a failure in the harness. 4. Disconnect the harness from the ESBM and confirm there not any damage, like bend PINs, corrosion, etc. 5. Confirm Harness continuity. 6. Verify power to ESBM by back probing the ESBM connector o If voltage is lower than 11.8V, follow normal procedures for low batteries. - If there no damage in the harness nor the connector and pins of the ESBM, reconnect it ensuring the harness connector is being fully engaged into the ESBM connector. 7. Confirm Continuity of the harness from the ESBM connector to the BCM connectors. 8. Reconnect the ESBM and then Verify LIN bus activity with Mopar scope. o Config scope to LIN monitor if feasible. o Replace the ESBM only based confirmation from the LIN diagnostic. 9. With the scan tool, read DTCs. If still DTC are set, replace ESBM (Fuel door and drive modes Switch module) in accordance with the Service Information. Flag the part to be returned to supplier for further part analysis.
9100533 Rev 1
Service Bulletin/Repair Instructions
DCSD Before replacing this part for a Blank screen, screen flickering or screen inoperative concern, perform a hard reset to the Display and see if concern is resolved. Currently no dealer claims with this issue stating the RVC image is affected. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Exchange Part Number Supersession For Ordering: 68607669AC --> Z8607669AC --> Z8791155AA 68607669AD --> Z8607669AD --> Z8791669AA 68607669AE --> Z8607669AE --> Z8791156AA 68607671AC --> Z8607671AC --> Z8791157AA 68607671AD --> Z8607671AD --> Z8791158AA 68607671AE --> Z8607671AE --> Z8791159AA
113270
Service Bulletin/Repair Instructions
CORE – HEATER
113271
Service Bulletin/Repair Instructions
CORE – HEATER
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
08-263-26
Service Bulletin/Repair Instructions
Flash: Integrated Dual Charging Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **B22A9-87 - ECU Internal Performance - Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low.** ● B23AF-73 - OBCM Fault - Actuator Stuck Closed. Customers may also experience one or more of the following: ● Red charging light blinks on the Instrument Panel Cluster (IPC). ● Vehicle will not start and needs to be jump started as 12v battery drained. ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.
112639
Service Bulletin/Repair Instructions
THROTTLE BODY – NONE
112640
Service Bulletin/Repair Instructions
THROTTLE BODY – NONE
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
112862
Service Bulletin/Repair Instructions
MOTOR - BLOWER WITH WHEEL
112863
Service Bulletin/Repair Instructions
MOTOR - BLOWER WITH WHEEL
112842
Service Bulletin/Repair Instructions
BOLT - HEX FLANGE HEAD
21-041-26 REV. A
Service Bulletin/Repair Instructions
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set **one or more the following Diagnostic Troubles Code (DTCs): ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1.** ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode. This bulletin involves replacing the transmission oil pump.
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
112857
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
08-238-26
Service Bulletin/Repair Instructions
Fuel Oil Refresh Mode (FORM) Message - Safety Recall 68C Supplement Technicians may experience the following: ● A FORM message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery
112812
Warranty Program/Extension
D-26-11 Rev. A (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
112814
Warranty Program/Extension
ID-26-24 Rev. A (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
9100835
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000040
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
111760
Service Bulletin/Repair Instructions
MOTOR AND LINKAGE - WINDSHIELD WIPER
112203
Service Bulletin/Repair Instructions
SWITCH - STEERING WHEEL
112202
Service Bulletin/Repair Instructions
SWITCH - STEERING WHEEL
112320
Warranty Program/Extension
Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process for ALL dealers.
112341
Warranty Program/Extension
ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process.
21-041-26
Service Bulletin/Repair Instructions
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
09-009-26
Service Bulletin/Repair Instructions
PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold. ● P2339 - Cylinder 4 Above Knock/Combustion Vibration Sensor Threshold. The customer may also describe the following: ● A knocking noise from the engine compartment This bulletin involves replacing the engine.
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
112147
Warranty Program/Extension
D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
112149
Warranty Program/Extension
ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
S268A000013
Service Bulletin/Repair Instructions
Radio Volume Jumping Up To Max Volume After Radio Wake Up
08-072-26 REV. A
Service Bulletin/Repair Instructions
High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.
9100802
Service Bulletin/Repair Instructions
Before replacing the PIM, please check if the HV DC Connector is seated properly on the PIM and Battery control module. Reference: S2108000121 - Rev. B
9100787Rev1
Service Bulletin/Repair Instructions
Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019
S2608000019
Service Bulletin/Repair Instructions
High Voltage Connector Seal And Fastener Service Parts Are Now Available
9100787
Service Bulletin/Repair Instructions
Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019
S2623000018
Service Bulletin/Repair Instructions
Wind Noise From Hard Top Freedom Panels Near Rear View Mirror While Driving.
08-133-26
Service Bulletin/Repair Instructions
Rear Defroster Inoperative Customers may experience one or more of the following: SYMPTOM: ● Rear window is not defrosting. ● The rear window glass left or right side defrost solder terminal is detached from the defrost grid. This bulletin involves replacing the Electric Backlite (EBL) wire connector repair and re-securing the electrical connector(s) to the rear window.
08-134-26
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
08-121-26
Service Bulletin/Repair Instructions
Flash: Comfort Seat Wheel Module (CSWM) Update Customers may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot enough or does not work. This bulletin involves reprogramming the CSWM with the latest available software.
S248A000006 REV.A
Service Bulletin/Repair Instructions
Radio screen goes blank or cuts in and out
9100773
Service Bulletin/Repair Instructions
Disengaging Stabilizer Bar Front [SHG] 1. Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly 2. If the ends of the stabilizer bar are rusted, DO NOT REPLACE THE STABILIZER BAR. The bar ends are currently masked to protect against excessive powder coats, which may lead to minor surface rust.
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2602000001
Service Bulletin/Repair Instructions
Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)
110770
Warranty Program/Extension
D-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110771
Warranty Program/Extension
ID-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
S2608000004
Service Bulletin/Repair Instructions
Remote Keyless Entry, Passive Entry, Remote Start Inoperative or a Cluster Message “Keyfob Not Detected”
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2610000002
Service Bulletin/Repair Instructions
2 nd Row Center Seatbelt Jammed Or Stuck. Webbing Twisted.
110405
Service Bulletin/Repair Instructions
GLOVE BOX - INSTRUMENT PANEL
110406
Service Bulletin/Repair Instructions
GLOVE BOX - INSTRUMENT PANEL
110626
Service Bulletin/Repair Instructions
PANEL - FRONT SEAT BACK
110399
Service Bulletin/Repair Instructions
HANDLE - INSIDE RELEASE
110400
Service Bulletin/Repair Instructions
HANDLE - INSIDE RELEASE
S2603000001
Service Bulletin/Repair Instructions
A suspected leak may be noticed on the front or rear axle pinion seal.
S2621000003
Service Bulletin/Repair Instructions
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
31-001-26 REV.A
Service Bulletin/Repair Instructions
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
110462
Warranty Program/Extension
D-25-15 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
110469
Warranty Program/Extension
ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
S268A000008
Service Bulletin/Repair Instructions
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
08-072-26
Service Bulletin/Repair Instructions
High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited. This bulletin involves replacing the high voltage battery pack.
110391
Warranty Program/Extension
D-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110409
Warranty Program/Extension
ID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110429
Warranty Program/Extension
Warranty Newsletter – Volume 12, Issue 2
110431
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 12, Issue 2
S2423000027 REV.D
Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
31-001-26
Service Bulletin/Repair Instructions
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
9100591 Rev 1
Service Bulletin/Repair Instructions
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000024 REV.B
Service Bulletin/Repair Instructions
Power Top Switch Unresponsive, Full Retractable Sky Roof Does Not Open or Close
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100756
Service Bulletin/Repair Instructions
DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
S2108000121 REV.B
Service Bulletin/Repair Instructions
Check Engine Light On And Service Hybrid System Displayed. P0A0A-00 High Voltage System Interlock Circuit “A” Is Active
S2607000003
Service Bulletin/Repair Instructions
GMET4 DOHC Water Pump Coolant Leak Inspection
109607
Service Bulletin/Repair Instructions
CALIPER ASSEMBLY - DISC BRAKE
08-051-26
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● IPC displays an overlap of Korean characters on charging screen. NOTE: Korean market vehicle only. This bulletin involves reprogramming the IPC with the latest available software.
08-034-26 REV.A
Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0B28-00 Hybrid/EV Battery "B" Voltage Unstable. ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0607-00 - ECU Internal Performance. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ● P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. ● P0CA6-00 - Hybrid/EV Battery Charging Current High. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failied. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. Customers may also comment on the following: ● Vehicle does not start. NOTE: The no start condition is accompanied with one or more of the following DTCs: P0DAB-00, P0607-00, P0AA1-00, P0AA4-00, P0C78-00, P0CA6-00, P0B24-00, P1C5E-00 and/or P0BBE-00. P0B28-00 will result in a MIL for 49 days. After 49 days of the MIL, the vehicle will no longer be allowed to start. This bulletin involves reprogramming the BPCM with the latest available software.
109986
Service Bulletin/Repair Instructions
SWITCH - LUMBAR CONTROL
08-034-26
Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **P0B28-00 Hybrid/EV Battery "B" Voltage Unstable.** ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0607-00 - ECU Internal Performance. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. ● P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ● P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. ● P0CA6-00 - Hybrid/EV Battery Charging Current High. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failied. ● P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. **Customers may also comment on the following: ● Vehicle does not start. NOTE: The no start condition is accompanied with one or more of the following DTCs: P0DAB-00, P0607-00, P0AA1-00, P0AA4-00, P0C78-00, P0CA6-00, P0B24-00, P1C5E-00 and/or P0BBE-00. P0B28-00 will result in a MIL for 49 days. After 49 days of the MIL, the vehicle will no longer be allowed to start.** , new LOP, new Diagnosis statement and new Repair Procedure. Other changes not asterisked include the removal of a build date. This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 23-322, date of issue November 21, 2023. All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty. B08 FSAR-TSB-6895 -2- REPAIR SUMMARY: **This bulletin involves reprogramming the BPCM with the latest available software.**
109820
Service Bulletin/Repair Instructions
SEAL - ROOF RAIL
109822
Service Bulletin/Repair Instructions
SEAL - ROOF RAIL
08-012-26
Service Bulletin/Repair Instructions
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
9100749
Service Bulletin/Repair Instructions
axle seal We have observed that some JL/JT rear axle shafts are leaking oil. Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
109281
Service Bulletin/Repair Instructions
CENTER STACK – NONE
109227
Service Bulletin/Repair Instructions
DOOR - FUEL FILL
109228
Service Bulletin/Repair Instructions
DOOR - FUEL FILL
9100738 Rev 1
Service Bulletin/Repair Instructions
Issue Description: In JL/JT vehicles, many dealers and customers are not fully aware of the correct way to install the Mopar all-weather floor mats, especially the front mats. The all-weather mats are installed without removing the slit/perforation portion of the front carpet, which blocks the drain port on the all-weather mats completely and does not allow water/any liquid to get drained out of the vehicle through the drain hole on the underbody floor. Correct Installation Method for Mopar All-Weather Floor Mats 1. Find the slit/perforation on the front carpet (near the outboard mat post on the carpet )and cutout that piece from carpet. 2. Remove Drain Plug on the drain hole on the underbody floor 3. Install the All-Weather Mat. Make sure the mats built-in drain port lines up correctly into the drain hole on the floor. 4. Insert the drain plug in the drain port on all-weather mat to close the drain port. The plug is to be removed whenever there is need to drain water on the mat or to wash out dirt without removing the mat form the vehicle.
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2523000096
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp)/ Brake lamp Illuminated. Diagnostic Trouble Code (DTC) P083F- Clutch Pedal Position Sensor Performance.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100736
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
9100738
Service Bulletin/Repair Instructions
Issue Description In JL/JT vehicles, the front carpets have a perforated section below the drain plug instead of a fully punched-out hole. This causes several problems: . Dealers often install all-weather mats without removing the carpet cutout, which completely blocks the drain. . Missing drain plug claims occur because the plug is not clearly visible. . Customers find it difficult to locate and access the drain plug, especially when the vehicle is muddy. Correct Installation Method for Mopar All-Weather Floor Mats To ensure proper drainage, follow these steps: 1. Identify the Issue: . Some owners place the all-weather mats directly over the carpet, blocking the drain hole even though the mat has a drain port. 2. Locate the Carpet Cutout: . Under the mat area, there is a pre-cut carpet section designed to be removed. 3. Remove the Carpet Piece and Plug: . Lift or cut out the small square of carpet to expose the metal floor. . Remove the rubber drain plug from the Jeeps floor. 4. Install the Floor Mat: . Place the all-weather mat back into position. . Align the mats built-in drain tube with the drain hole on the floor to form a proper seal. 5. Reinstall the Plug into the Mat: . Insert the drain plug (removed from the floor) into the drain hole on the mat. . This allows you to open the plug anytime to wash out dirt or water without removing the mats. Benefits . Enables washing the mats with a hose while they remain inside the vehicle; water drains directly to the ground instead of soaking the carpet. . Prevents water from getting trapped under the mat, avoiding carpet damage.
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108893
Service Bulletin/Repair Instructions
MICROPHONE - AUDIO
S1819000004 REV.R
Service Bulletin/Repair Instructions
Shimmy Felt In Front End
108894
Service Bulletin/Repair Instructions
MICROPHONE - AUDIO
S2524000015
Service Bulletin/Repair Instructions
Temperature Control Display Is Showing Incorrect Values In Climate Widget.
S258A000021
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
108544
Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
108463
Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
18-011-25 REV. C
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0133 - O2 Sensor 1/1 Slow response. ● P2453 - Particulate Filter Pressure Sensor “A” Circuit Range/Performance. ● P245F - Particulate Filter Pressure Sensor “B” Circuit Range/Performance. ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0017 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 2. ● P000A - Bank 1 Camshaft 1 Position Slow Response. ● P219A - Bank 1 Air-fuel Ratio Imbalance. Customers may also experience the following: ● A no crank/no start condition. In addition, the following software enhancement is available: ● Smart charge change: Battery life improvements This bulletin involves possibly replacing the Oil Control Valves (OCVs), and/or the Catalytic Converter and also reprogramming the PCM with the latest available software
108464
Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
108458
Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
9100723
Service Bulletin/Repair Instructions
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
08-369-25
Service Bulletin/Repair Instructions
SOS Light Is On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B143A-13 - Microphone 1 - Circuit Open. ● B143D-13 - Microphone 2 - Circuit Open. Customers may also comment on one or more of the following: ● SOS light is illuminated. ● Customer can hear incoming calls but can't be heard on the other end. This bulletin involves replacing the **Microphone, Audio** assembly.
S2508000100
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S1805000006 REV.B
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S2508000091
Service Bulletin/Repair Instructions
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
S2508000088
Service Bulletin/Repair Instructions
Vehicle Complaints After a Recent Firmware Over The Air (FOTA) Update for the Telematics Box Module (TBM)
9100684
Service Bulletin/Repair Instructions
When servicing/replacing 68415437A$ Transmission, take care to not damage the PIM to P2 harness. Also, when reinstalling the harness, route the harness properly and secure it at all the retention points.
105646
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL & COLUMN
9100325 Rev 1
Service Bulletin/Repair Instructions
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
9100677
Service Bulletin/Repair Instructions
Power top /sky one touch switch falls out of the bezel or is pushed inside it or won't stay in place. Or if there's miscalibration in the power top. If the switch has no physical damage, is not broken or separated, but still doesn't stay in place, verify that the bezel brackets that hold it in place are broken and are the cause of the problem. If the bezel is broken, and the switch is not, replace only the bezel trim, DO NOT replace the switch. If there's miscalibration in the power top, and there's no physical damage to the switch and it works accordingly, DO NOT replace the switch.
08-116-25 REV. C
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B273C-00 - Digital Crash Input. NOTE: Technicians may find the DTC is stored or pending in the Hybrid Control Processor (HCP). Customers may experience one or more of the following: ● The "Service Hybrid Electric Vehicle System Warning” message and Light are displayed in the Instrument Panel Cluster (IPC) Fig. 1. NOTE: This message may be displayed for a few seconds and then disappear. ● The vehicle may no longer enter Electric or Hybrid drive modes.
08-177-25 REV.A
Service Bulletin/Repair Instructions
Flash: Power Inverter Module (PIM) Flash Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0BBD-00 - Hybrid Battery Pack Voltage Variation Exceeded Limit. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable.** Customers may experience one or more of the following: ● **Reduced fuel efficiency. ● Rough idling or Engine misfires. ● Inconsistent or erratic performance.** ● Electric Vehicle (EV) system shuts down while transferring over to Internal Combustion Engine (ICE) motive power. Engine Stop Start (ESS) function will also not operate as a result of this condition. ● "Service Hybrid System" message displays on the Instrument Panel Cluster (IPC). ● Wrench icon displays on the IPC This bulletin involves reprogramming the Auxiliary Hybrid Control Processor (AHCP) also known as PIM, with the latest available software
23-033-25
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Multiple Systems Repair Bundle Campaign Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U11E3-00 - TCM Lost Communication With ESM On DPT CAN. ● B15A1-00 - Media Port 1 Connection. ● U11C2 - Lost Transmission Message. ● U11E4-00 - CAN Communication Messages Missing. ● U120C - Lost Brake Booster Signal. ● U1216-00 - Lost Communication With DASM. ● U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. ● U1267-00 - No Valid Data From ESM On CAN-C Or CAN-DPT. ● U12A8 - Lost Communication With Master Cylinder Pressure Sensor. ● U1465-00 - Implausible Driver Shift Request Signal Received. ● U1466-00- Implausible Driver Shift Request Signal Received On DPT CAN. ● U1515-87 - Steering Column Lock Secret Code - Missing Message. ● U1517-87 - Body Controller Secret Code - Missing Message. ● B2206-00 - Current VIN Missing/Mismatch. ● B2225-00- ( SCM) Steering Column Module Internal. ● C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. ● P0607-00 - ECU Internal Performance. ● P1DD2-00 - Torque Request Signal From TCM Denied. ● U0100-00 - Lost Communication With ECM/PCM. ● U0101-00 - Lost Communication With TCM. ● U0102-00 - Lost Communication With Transfer Case Control Module/AWD. ● U0103-00 - Lost Communication With Electric Gear Shift Module. ● U0121-00 - Lost Communication With Anti-lock Brake System (ABS) Control Module. ● U0125 - Lost Communication With Dynamics Sensor. ● U0129-00 - Lost Communication With Brake System Control Module. ● U0140-00 - Lost Communication With Body Control Module. ● U0151-00 - Lost Communication With Occupant Restraint Controller (ORC). ● U0155-00 - Lost Communication With Cluster/CCN. ● U0159-00 - Lost Communication With Parking Assist Control Module. ● U017E - Lost Communication With Seatbelt Sensor 1. ● U0212-00 - Lost Communication With Steering Column Control Module. ● U0213-00 - Lost Communication With Interior Mirror Control Module "A". ● U0415-00 - Implausible Data Received From ABS. ● U0418-86 - Implausible Data Received From Brake System Control Module 1 - Signal Invalid. ● U0422-00 - Implausible Data Received From Body Control Module. ● U110A-00 - Lost Communication With SCM-CAN-C. ● U110C - Lost Fuel Level Message. ● U110E - Lost Ambient Temperature Message. ● U1110-00 - Lost Vehicle Speed Message. ● U1120 - Lost Wheel Distance Message. ● U113E-00 - Lost Communication With Intelligent Battery Sensor. ● U114C-00 - Lost Communication With PRNDL Display. ● U115F-00 - Lost Communication With Driver Presence Detection Module. ● U1175-00 - Lost Ignition Status Message. ● U1186 - Lost Communication With Adaptive Cruise Control Module. ● U1199 - Lost Hood Ajar Switch Voltage Message. ● U11B9-00 - Lost Communication With RF Hub. ● U11BC - Lost Brake Switch Message. ● U11BF - Lost Brake Pedal Position Message. ● P2453-00 - Differential Pressure Sensor A Circuit Range/Performance. ● P245F-00 - Diesel Particulate Filter Pressure Sensor "B" Circuit. ● C140A-11 - Transfer Case Motor Control. Customers may also experience one or more of the following: ● Android Auto not working. ● Radio screen is black for one to two seconds while driving and then returns to normal operation. ● Transfer Case Control Module (TCCM) wiring incorrectly routed. ● Noise from the front axle. ● Decals on the left and right fenders are peeling off. ● Right hand side speaker not working or exhibits a rattle noise. ● USB port not working. ● Interior rearview mirror delaminating. ● Tailgate glass damper mounting is peeling off or has come off. ● Abnormal noise from chain tensioner. ● Radio control on steering wheel malfunctions or has a delay in response This bulletin involves performing multiple inspections and repairs based on the listed Customer Symptoms.
23-034-25
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Parking Brake Will Not Release Customers may comment on the following: ● Park brake will not release. This bulletin involves using glue to repair the park brake handle positioning.
S2218000003 REV.B
Service Bulletin/Repair Instructions
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
S2408000031 REV.A
Service Bulletin/Repair Instructions
Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
08-116-25 REV. B
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B273C-00 - Digital Crash Input. NOTE: Technicians may find the DTC is stored or pending in the Hybrid Control Processor (HCP). Customers may experience one or more of the following: ● The "Service Hybrid Electric Vehicle System Warning” message and Light are displayed in the Instrument Panel Cluster (IPC) Fig. 1. NOTE: This message may be displayed for a few seconds and then disappear. ● The vehicle may no longer enter Electric or Hybrid drive modes This bulletin involves installing a ferrite bead to the high voltage battery body harness.
S2508000068
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Display Flickers, Overlapping Displayed Images, Multiple Warning Lamps Turn on And Off
S2522000001
Service Bulletin/Repair Instructions
TPMS Handling & Installation Best Practices
S2522000002
Service Bulletin/Repair Instructions
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
21-038-25
Service Bulletin/Repair Instructions
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100649
Service Bulletin/Repair Instructions
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100651
Service Bulletin/Repair Instructions
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100654
Service Bulletin/Repair Instructions
Before replacing the key fob battery, please follow the following steps: 1- Check if there is a "FOB Low Battery" msg on the instrument cluster 2- Check if there is a fob Low battery active DTC Fob battery 1 DTC B1A10-00 or Fob battery 2 DTC B1A11-00 3- Check if the original battery is installed which Varta or Panasonic sized CR 2450 4- Verify if the fob ID printed under the battery cover matches fob IDs stored in the RFHUB, use DID $A004 - Engineering Development Data 1 (FOB ID 1 & 2) to check the fob IDs in the RFHUB 5- Check the voltage of the coin battery, replace the battery only if the voltage is 2.3V or below and report the voltage in the dealer narratives
S258A000019
Service Bulletin/Repair Instructions
Radio Does Not Turn On Automatically When Vehicle Is Started
08-004-25 REV. A
Service Bulletin/Repair Instructions
Flash: Integrated Dual Charging Module (IDCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B23AF-73 - OBCM Fault - Actuator Stuck Closed.** Customers may**also** experience one or more of the following: ● **Red charging light blinks on the Instrument Panel Cluster (IPC).** ● Vehicle will not start and needs to be jump started as 12v battery drained. ● Vehicle will not charge This bulletin involves reprogramming the IDCM with the latest software available.
18-011-25 REV. B
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0133 - O2 Sensor 1/1 Slow response. ● P2453 - Particulate Filter Pressure Sensor “A” Circuit Range/Performance. ● P245F - Particulate Filter Pressure Sensor “B” Circuit Range/Performance. ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0017 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 2. ● P000A - Bank 1 Camshaft 1 Position Slow Response. ● P219A - Bank 1 Air-fuel Ratio Imbalance. Customers may also experience the following: ● A no crank/no start condition. In addition, the following software enhancement is available: ● Smart charge change: Battery life improvements. This bulletin involves possibly replacing the Oil Control Valves (OCVs), and/or the Catalytic Converter and also reprogramming the PCM with the latest available software
03-003-25 REV. A
Service Bulletin/Repair Instructions
Not applicable to vehicles built for US market. Rear Axle Noise Customers may experience the following: ● Intermittent grinding, screeching, ratcheting noise coming from the right hand side of vehicle on the rear axle This bulletin involves cleaning and lubricating the axle shaft and hub splines.
106348
Service Bulletin/Repair Instructions
DAMPER - STEERING
106349
Service Bulletin/Repair Instructions
DAMPER - STEERING
23-006-25 REV. B
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
18-026-25 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mustexhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P04B5 - Fuel Fill Door Stuck Open. ● P1D83 - Implausible Engine Oil Temperature Signal Received.** ● P2450 - Fuel Tank Isolation Valve Stuck Open. ● P0032 - O2 Sensor 1/1 Heater Circuit High. ● P2097 - Downstream Fuel Trim System 1 Rich. ● P0171 - Fuel System 1/1 Lean. ● P0300 - Multiple Cylinder Misfire. ● P06E4 - Control Module Wake-Up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may also experience one or more of the following: ● **Decreased Fuel Efficiency. ● Reduced engine performance or rough idling.** ● "Service Hybrid System" message displays on the Instrument Panel Cluster (IPC). ● Wrench icon displays on the IPC. ● Vehicle misfires. ● Low speed engine stall at idle. ● Difficulty shifting out of 4LO. ● Idle creep while in 4LO with transmission in neutral. This bulletin involves reprogramming the Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) and possibly the Transmission Control Module (TCM) with the latest available software.
09-018-25
Service Bulletin/Repair Instructions
Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.
105648
Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
OTHERDOC_133
Service Bulletin/Repair Instructions
Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
9100605
Service Bulletin/Repair Instructions
Shim - felt GIM # NUSENGCHR24018991: JL JT sun visor center support BSR. Add felt shim 68736674AA - 43MM OD x 10mm ID x 1mm thick.
21-026-25 REV. A
Service Bulletin/Repair Instructions
Shifter Inoperative Customers may comment on one or more of the following: ● The vehicle can't be shifted out of Park or current selected gear. ● "Service Shifter, Stop Safely, Shut Off Engine To Engage Park" message displayed on the Instrument Panel Cluster (IPC). This bulletin involves inspecting transmission shifter operation and possibly replacing the transmission shifter.
14-012-25
Service Bulletin/Repair Instructions
Unable To Refuel Vehicle Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2450 - Fuel Tank Isolation Valve Stuck Open. Customers may also comment on one or more of the following: ● Unable to open the fuel door. ● Difficult to refuel vehicle. This bulletin involves replacing the fuel vapor valve.
9100599
Service Bulletin/Repair Instructions
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
S2408000024REVA
Service Bulletin/Repair Instructions
Power Top Switch Unresponsive, Full Retractable Sky Roof Does Not Open or Close Customer Complaint/Technician Observation: The owner complains the top system is inoperative and that by pressing the switches the Power Top does not make any movement. Technician may or may not have Diagnostic Trouble Codes (DTCs). Repair Procedure: Perform the power top calibration prior to any switch or parts replacement.
08-177-25
Service Bulletin/Repair Instructions
Flash: Power Inverter Module (PIM) Flash Updates Customers may experience one or more of the following: ● Electric Vehicle (EV) system shuts down while transferring over to Internal Combustion Engine (ICE) motive power. Engine Stop Start (ESS) function will also not operate as a result of this condition. ● "Service Hybrid System" message displays on the Instrument Panel Cluster (IPC). ● Wrench icon displays on the IPC. This bulletin involves reprogramming the Auxiliary Hybrid Control Processor (AHCP) also known as PIM, with the latest available software.
08-116-25 REV. A
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B273C-00 - Digital Crash Input. NOTE: Technicians may find the DTC is stored or pending in the Hybrid Control Processor (HCP). Customers may experience one or more of the following: ● The "Service Hybrid Electric Vehicle System Warning” message and Light are displayed in the Instrument Panel Cluster (IPC) Fig. 1. NOTE: This message may be displayed for a few seconds and then disappear. ● The vehicle may no longer enter Electric or Hybrid drive modes. This bulletin involves installing a ferrite bead to the high voltage battery body harness.
9004003
Service Bulletin/Repair Instructions
Backlite Heated Liftgate Glass Assembly: For rear window defrost inoperative concerns where heated glass electrical tab has become detached, it is not necessary to replace the glass assembly. For loose or detached electrical tab, refer to TSB 23-007-25 for repair procedures on reattaching a loose tab. For burned or discolored gridlines on hard tops, DO NOT change the complete Flipper glass assembly. This discoloration is oxidation of the ceramic silver material and is normal. The Engineering standard call out the fact that this bus bar will change in color and is not a deterioration of the material or performance.
S2523000049
Service Bulletin/Repair Instructions
B2779-04 Vehicle Pedestrian Alert Module-System Internal Failures. Quiet Vehicle Pedestrian Module (QVPM) Sound Is Not OK. Discussion: If diagnostic trouble code (DTC) B2779–04 is present and or QVPM is inoperative or sound is not okay, before replacing the module please check first the following service instructions: Perform the BODY VERIFICATION TEST. (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) - Standard Procedure).
S2508000039
Service Bulletin/Repair Instructions
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2523000039
Service Bulletin/Repair Instructions
Steering Column Difficult To Adjust Up Or Down.
S258A000013
Service Bulletin/Repair Instructions
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
08-082-25 REV. A
Service Bulletin/Repair Instructions
High Voltage Wiring Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B273C-00 - Digital Crash Input. ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1. Customers may also experience one or more of the following: ● Vehicle shakes during a cold start. ● Noise is heard from the underbody near the P2 motor. This bulletin involves repairing the High Voltage (HV) cable harness to the Power Inverter Module (PIM)
08-116-25
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B273C-00 - Digital Crash Input. NOTE: Technicians may find the DTC is stored or pending in the Hybrid Control Processor (HCP). Customers may experience one or more of the following: ● The "Service Hybrid Electric Vehicle System Warning” message and Light are displayed in the Instrument Panel Cluster (IPC) Fig. 1. NOTE: This message may be displayed for a few seconds and then disappear. ● The vehicle may no longer enter Electric or Hybrid drive modes This bulletin involves installing a ferrite bead to the high voltage battery body harness.
104558
Warranty Program/Extension
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Program/Extension
Warranty Newsletter – Volume 11, Issue 4
08-082-25
Service Bulletin/Repair Instructions
High Voltage Wiring Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B273C-00 - Digital Crash Input. ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1. Customers may also experience one or more of the following: ● Vehicle shakes during a cold start. ● Noise is heard from the underbody near the P2 motor. REPAIR SUMMARY: This bulletin involves repairing the High Voltage (HV) cable harness to the Power Inverter Module (PIM)
9100522
Service Bulletin/Repair Instructions
Ebooster When replacing the brake ebooster under warranty. Please return all associated parts which includes the snap rings so that the parts can be review by engineering.
08-034-25
Service Bulletin/Repair Instructions
**Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** l**P0DAB-00 - Hybrid/EV Cell Balancing Performance.** lP0607-00 - ECU Internal Performance. lP0AA1 - Hybrid/EV Battery Positive Contactor “A” Stuck Closed. lP0AA4 - Hybrid Battery Negative Contactor Circuit Stuck Closed. lP0C78 - Hybrid/EV Battery System Precharge Time Too Long. lP0CA6 - Hybrid/EV Battery Charging Current High. lP0B24 - Hybrid/EV Battery "A" Voltage Unstable. lP1C5E - Hybrid/EV Battery State Of Health Failied. lP0BBE - Hybrid/EV Battery Pack Voltage Variation.
S2408000063 REV.C
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message And Light Are Displayed. B273C-00 - Digital Crash Input Set In HCP
9100749 Rev 1
Service Bulletin/Repair Instructions
We have observed that some JL/JT rear axle shafts are leaking oil. Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
21-004-25
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may experience one or more of the following: ● Vehicle loses propulsion capability. ● 'Shift To Park' notification on. ● 'Service Transmission' warning light on. ● Requires key cycle to recover. ● Shifts rough occasionally. ● Harsh shifts when tipping in during a coast down. ● Shifts roughly during coast down. This bulletin involves reprogramming the Transmission Control Module (TCM), Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) or reprogramming the TCM and PCM only with the latest available software
S2408000124
Service Bulletin/Repair Instructions
After Achieving 100% HV State Of Charge. The Vehicle May Wake Up A Maximum Of 5 Times To Initiate A Charging Cycle
08-249-24
Service Bulletin/Repair Instructions
Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience one or more of the following: ● Vehicle will not start and needs to be jump started as 12v battery drained. ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available
S2408000081 REV.A
Service Bulletin/Repair Instructions
High 12v Battery Draw After Charging The High Voltage Battery To 100% And Leaving The Level 1 Or Level 2 Charger Connected
9100412
Service Bulletin/Repair Instructions
P2 TO PIM harness For fault B273C-00 - Before replacing P2 to PIM HV Harness - REFER TO SOL S2408000063
9100413
Service Bulletin/Repair Instructions
P1 TO PIM harness For fault B273C-00 Before replacing harness P1 to PIM HV Harness - review SOL S2408000063
S2408000063 REV.A
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message And Light Are Displayed. B273C-00 - Digital Crash Input Set In HCP
S2408000081
Service Bulletin/Repair Instructions
High 12v Battery Draw After Charging The High Voltage Battery To 100% And Leaving The Level 1 Charger Connected
S2408000063
Service Bulletin/Repair Instructions
Service Hybrid Electric Vehicle System Warning Message And Light Are Displayed. B273C-00 - Digital Crash Input Set In HCP
18-013-24 REV. C
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0032 - O2 Sensor 1/1 Heater Circuit High. ● P2097 - Downstream Fuel Trim System 1 Rich. ● P0171 - Fuel System 1/1 Lean. ● P0300 - Multiple Cylinder Misfire. ● P06E4 - Control Module Wake-Up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may also experience one or more of the following: ● Vehicle misfires. ● Low speed engine stall at idle. ● Difficulty shifting out of 4LO. ● Idle creep while in 4LO with transmission in neutral. This bulletin involves reprogramming the Transmission Control Module (TCM), Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) **or reprogramming the TCM and PCM only** with the latest available software.
21-017-24 REV. D
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may experience one or more of the following: ● Vehicle loses propulsion capability. ● 'Shift To Park' notification on. ● 'Service Transmission' warning light on. ● Requires key cycle to recover. ● Shifts rough occasionally. ● Harsh shifts when tipping in during a coast down. ● Shifts roughly during coast down. This bulletin involves reprogramming the Transmission Control Module (TCM), Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) **or reprogramming the TCM and PCM only** with the latest available software.
08-051-24 REV. B
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may also experience the following: ● Transmission torque calculation issues. This bulletin involves reprogramming the Powertrain Control Module (PCM), Transmission Control Module (TCM) and the AHCP also known as Power Inverter Module (PIM), with the latest available software.
18-013-24 REV. B
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0032 - O2 Sensor 1/1 Heater Circuit High. ● P2097 - Downstream Fuel Trim System 1 Rich. ● P0171 - Fuel System 1/1 Lean. ● P0300 - Multiple Cylinder Misfire.** ● P06E4 - Control Module Wake-Up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may also experience one or more of the following: ● **Vehicle misfires. ● Low speed engine stall at idle.** ● Difficulty shifting out of 4LO. ● Idle creep while in 4LO with transmission in neutral. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
21-017-24 REV. C
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. Customers may experience one or more of the following: ● **Vehicle loses propulsion capability. ● 'Shift To Park' notification on. ● 'Service Transmission' warning light on. ● Requires key cycle to recover.** ● Shifts rough occasionally. ● Harsh shifts when tipping in during a coast down. ● Shifts roughly during coast down. This bulletin involves reprogramming the TCM, Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
08-051-24 REV. A
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. **Customers may also experience the following: ● Transmission torque calculation issues.** This bulletin involves reprogramming the Powertrain Control Module (PCM), Transmission Control Module (TCM) and the AHCP also known as Power Inverter Module (PIM), with the latest available software.
18-013-24 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. **Customers may also experience one or more of the following: ● Difficulty shifting out of 4LO. ● Idle creep while in 4LO with transmission in neutral.** This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
21-017-24 REV. B
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. **Customers may experience one or more of the following: ● Shifts rough occasionally. ● Harsh shifts when tipping in during a coast down. ● Shifts roughly during coast down.** This bulletin involves reprogramming the TCM, Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
21-017-24 REV. A
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P06E4 - Control Module Wake-up Circuit Performance. ● B12B4 - Charge Status Indicator Module Internal. ● P061B - Internal Control Module Torque Calculation Performance. ● P0810 - Clutch Position Control Error. ● P2885 - Engine Disconnect Clutch Engagement Fault. This bulletin involves reprogramming the TCM, Powertrain Control Module (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.