Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
08132004
CUSTOMER GOODWILL OFFER. IN RESPONSE TO THE RECENTLY ANNOUNCED VULCAN 2000 RECALL CAMPAIGN, KMC WILL BE OFFERING AFFECTED CUSTOMERS A FREE ONE-YEAR MEMBERSHIP TO THE GOOD TIMES OWNERS CLUB (GTOC) FOR THEIR INCONVENIENCE. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.