Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
MC20-07
Service Bulletin MC20-07 - Kawasaki has created an inspection procedure to address any owner related questions about the proper way to install the seat on their ZG1400. All 2008 through 2020 models are eligible for inspection if the owner experiences a seat that will not latch properly.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.