24KWL/PBL
Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
24KWL/PBL
The verbiage in the Introduction section has been updated.
43-080
KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions.
02-177
Troubleshooting procedures for 2.1m cab power windows are now available.
14-034
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
22KWE/PBE
Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
24PBE_KWE
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
45-069
Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter is no longer compatible.
24KWE / 24PBE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24PBE_24KWE
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
43-076
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
24KWE/24PBE
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24PBE/KWE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24KWE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
98-026
New tools are required to support PACCAR TX-8 / ZF transmissions. Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order
24KWA
SAFETY RECALL Certain T180/T280/T380/T480 chassis may have cab mirror glass lock rings not fully seated. This could result in loss of mirror glass, reducing rear visibility and increasing the risk of an accident or injury. Missing mirrors cause non-compliance with FMVSS 111 / CMVSS 111. Mirror glass lock rings must be inspected and, if necessary, reseated.
23KWJ
Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release. Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release may create momentary instability to the trailer and increase the risk of a crash.
23KWB
Parts and repair procedures are now available. Kenworth has determined that a safety defect exists in certain Model Year 2021-2024 T280, T380, and T480 chassis with air brakes. The brake pedal plunger which connects the brake pedal to the brake valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release). If the plunger in the brake pedal assembly dislodges, the driver may be unable to apply the service brakes, which may increase the risk of a crash.
45-064
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.